DPD UK is seeking an ambitious Commercial Data Analyst to join the International Operations Department in Oldbury, working within the International Operations and Commercial Insight teams. You will conduct detailed analysis of the international portfolio, support the Commercial Finance Manager, and deliver timely reports and insights to drive service quality, pricing and cost efficiency across the international network.
25/07/2026
Full time
DPD UK is seeking an ambitious Commercial Data Analyst to join the International Operations Department in Oldbury, working within the International Operations and Commercial Insight teams. You will conduct detailed analysis of the international portfolio, support the Commercial Finance Manager, and deliver timely reports and insights to drive service quality, pricing and cost efficiency across the international network.
Company Description DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer. Contract Type: Permanent / 37.5 hours per week Location: Oldbury, B69 4DA Days of Work: Monday to Friday Hours of Work: 09:00 - 17:30 Job Description Our International Commercial Finance Manager is looking to recruit an ambitious Commercial Data Analyst to work within our high performing International Operations Department (IOD) based at Oldbury, B69 4DA. Working within DPD International Operations, you will provide support to the DPD Group UK business in areas of International Operations and Commercial Insight. Instigate accurate and detailed analysis of the contribution for the International portfolio of services. Provide proactive support to International Commercial Finance Manager and stakeholders with commercial and operational aspects of International business. Examples of work you would be involved with include: Proactive resolution to service performance issues using cause analysis reports and liaison with other departments to complete actions that will improve DPD Classic service Ensuring that all operational procedures are implemented and adhered to, in line with the development of the International products Conduct trend analysis on receipt of any escalations relating to DPD Classic service quality and non-compliance and submit a report of actions for resolution Communicate any changes to DPD Classic operational procedures or updates that could affect the DPD Group customers' deliveries. Assist, when requested and deemed necessary, presentations to International clients, SMT and internal departments and attend any meetings when required to provide international knowledge Undertake specific projects, working groups or other duties as required by the International management team in order to develop or enhance the international service offering Provide recommendations for customer experience improvements on the DPD Classic service to the International Road Service Delivery Manager, International Road Service Team Leader and DPD Group stakeholders Monitor DPD Classic vehicle fill rates and utilisation to ensure correct capacity is planned for on a daily basis Regularly liaise with the Road Service Team and DPD Group stakeholders to review and identify the current operational trends that can help drive change and enable us to achieve Road Service KPI's Provide on time analytical, commercial and decision support to the International Commercial Finance Manager and other stakeholders Support the International Commercial Finance Manager in ensuring all department deadlines are met and weekly and monthly management reports are completed within agreed timelines Be able to review Supplier commercial rates on a quarterly basis and highlight any savings. To lead in providing on time analytical, commercial and decision support information to budget holders. Reporting key customers contribution figures with additional commercial insight Be able to monitor the weekly customer trends and give input to the forecast process Propose solutions to ensure time spent on transactional processes is reduced to a minimum Recommend actions by analysing and interpreting data and making comparative analyses Highlight and investigate cost saving ideas working with all IOD teams and present to the International Commercial Finance Manager Work closely with the IOD Managers to ensure accurate costing and pricing of bespoke commercial solutions Lead with generating new analysis and reporting to make money, save money, or improve service. Proactively network in other departments to understand their functions and relative impact to the commercial department. Work with other Analysts in the IOD on joint projects to gain more insight and add value Contribute to the reconciliation and review of customer or destination margins with key commercial insight Be able to effectively price operational bespoke solutions for key customers and understand impact to the business. Provide ad hoc analysis and reporting of financial information to support operational decisions Qualifications To succeed in this role you will have very high attention to detail and be passionate about Data Analysis with extensive experience using Excel / Google Suite applications. You will have drive and enthusiasm, and ability to work to strict deadlines in a fast paced environment. We would also expect you to; Excellent analytical and problem solving skills Ability to communicate at all levels and challenge various stakeholders to drive the business forward Continuous improvement in job knowledge through participation in educational opportunities, reading professional publications and maintaining personal networks High degree of numeracy and problem solving skills Flexibility and a positive approach to change Adaptable to manage competing workloads. Demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. Benefits Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Health Kiosks visiting every location Vitality at Work Free On Site Parking Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
25/07/2026
Full time
Company Description DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer. Contract Type: Permanent / 37.5 hours per week Location: Oldbury, B69 4DA Days of Work: Monday to Friday Hours of Work: 09:00 - 17:30 Job Description Our International Commercial Finance Manager is looking to recruit an ambitious Commercial Data Analyst to work within our high performing International Operations Department (IOD) based at Oldbury, B69 4DA. Working within DPD International Operations, you will provide support to the DPD Group UK business in areas of International Operations and Commercial Insight. Instigate accurate and detailed analysis of the contribution for the International portfolio of services. Provide proactive support to International Commercial Finance Manager and stakeholders with commercial and operational aspects of International business. Examples of work you would be involved with include: Proactive resolution to service performance issues using cause analysis reports and liaison with other departments to complete actions that will improve DPD Classic service Ensuring that all operational procedures are implemented and adhered to, in line with the development of the International products Conduct trend analysis on receipt of any escalations relating to DPD Classic service quality and non-compliance and submit a report of actions for resolution Communicate any changes to DPD Classic operational procedures or updates that could affect the DPD Group customers' deliveries. Assist, when requested and deemed necessary, presentations to International clients, SMT and internal departments and attend any meetings when required to provide international knowledge Undertake specific projects, working groups or other duties as required by the International management team in order to develop or enhance the international service offering Provide recommendations for customer experience improvements on the DPD Classic service to the International Road Service Delivery Manager, International Road Service Team Leader and DPD Group stakeholders Monitor DPD Classic vehicle fill rates and utilisation to ensure correct capacity is planned for on a daily basis Regularly liaise with the Road Service Team and DPD Group stakeholders to review and identify the current operational trends that can help drive change and enable us to achieve Road Service KPI's Provide on time analytical, commercial and decision support to the International Commercial Finance Manager and other stakeholders Support the International Commercial Finance Manager in ensuring all department deadlines are met and weekly and monthly management reports are completed within agreed timelines Be able to review Supplier commercial rates on a quarterly basis and highlight any savings. To lead in providing on time analytical, commercial and decision support information to budget holders. Reporting key customers contribution figures with additional commercial insight Be able to monitor the weekly customer trends and give input to the forecast process Propose solutions to ensure time spent on transactional processes is reduced to a minimum Recommend actions by analysing and interpreting data and making comparative analyses Highlight and investigate cost saving ideas working with all IOD teams and present to the International Commercial Finance Manager Work closely with the IOD Managers to ensure accurate costing and pricing of bespoke commercial solutions Lead with generating new analysis and reporting to make money, save money, or improve service. Proactively network in other departments to understand their functions and relative impact to the commercial department. Work with other Analysts in the IOD on joint projects to gain more insight and add value Contribute to the reconciliation and review of customer or destination margins with key commercial insight Be able to effectively price operational bespoke solutions for key customers and understand impact to the business. Provide ad hoc analysis and reporting of financial information to support operational decisions Qualifications To succeed in this role you will have very high attention to detail and be passionate about Data Analysis with extensive experience using Excel / Google Suite applications. You will have drive and enthusiasm, and ability to work to strict deadlines in a fast paced environment. We would also expect you to; Excellent analytical and problem solving skills Ability to communicate at all levels and challenge various stakeholders to drive the business forward Continuous improvement in job knowledge through participation in educational opportunities, reading professional publications and maintaining personal networks High degree of numeracy and problem solving skills Flexibility and a positive approach to change Adaptable to manage competing workloads. Demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. Benefits Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Health Kiosks visiting every location Vitality at Work Free On Site Parking Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Full-time Job Title: Apprentice Information Governance Assistant Function: Administrative Vacancy Type: Permanent - Full Time Company Description Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again DPD is a Valuable 500 company and a Disability Confident Employer Job Description Purpose of Position This apprenticeship role is focused on gaining professional experience, on-the-job training, and development in information governance. You will support the DPO and Data Protection Team in ensuring that DPD is compliant with data protection regulations, primarily the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Data (Use & Access) Act 2025 and other related laws. Key Tasks/Areas of Responsibility Develop professional communication skills by acting as a first point of contact for internal and external stakeholders at all levels, including the CEO, Directors, data subjects, and third-party partners, regarding data protection inquiries. Learn to provide administrative support to the DPO and the Data Protection Team in the delivery of the Information Security & Privacy Framework work programme. Develop the ability to influence and engage with business stakeholders at all levels, helping to embed a culture of data protection awareness and accountability throughout the organisation. Develop an awareness of emerging technologies and digital initiatives within DPD UK, supporting the DPO in assessing potential privacy impacts and ensuring innovation aligns with our data protection commitments. Learn and understand what a Record of Processing Activities (ROPA) is, while assisting with the maintenance and progression of ROPAs by liaising with various functions within DPD UK. Provide administrative support in ensuring that all Records of Processing Activities (ROPAs) are up to date and have accurate retention periods. Develop an understanding of and assist with the coordination of DPD UK's information security and data protection training programmes. Provide administrative support and assist with coordinating and monitoring information security and data protection training programmes for the organisation and specialised roles or functions with key data protection responsibilities. Learn to support the creation and publication of regular data protection communications for internal stakeholders. Learn about Privacy Notices and support publishing them to satisfy data processing requirements for all data subjects. Develop knowledge of privacy by design activities, supporting and assisting with the progression of DPIAs and due diligence checks under supervision. Provide administrative support and assist with creating reports for any associated data protection topics and risks, learning how to utilise Google applications for reporting, and working with applicable stakeholders internally and externally to ensure that actions are in place to mitigate them. Develop knowledge through learning about data protection and information security, while providing support, advice, and assistance to all key internal and external stakeholders in relation to these matters via the DPO inbox. Gain a comprehensive understanding of DPD UK's obligations regarding data breach incidents. Support the monitoring and progression of any identified incidents, including drafting reports, assisting with notifications to the DPO, Senior Management, the ICO, and affected data subjects, and contributing to the tracking of remedial actions through to formal review and closure. Develop an understanding of and provide support with the collation of evidence for regular reviews of DPD's Information Security & Privacy policies, procedures, and other formal documents that contain requirements for compliance with data protection legislation, ISO27001, and ISO27701. Develop an understanding of and provide support to the DPO and Data Protection Team in contributing to the continuous improvement of DPD's Information Security & Privacy Strategy across the organisation. Develop an understanding of internal and external data protection audits by assisting the DPO and Data Protection Team with these processes, including contributing to the ongoing maintenance of our ISO27001 and ISO27701 accreditations. Develop a comprehensive understanding of data subject rights requests, assisting with the process by learning to manage communication with data subjects directly while ensuring that all requests are accurately logged, monitored, and completed within the required legal timeframes. Provide support to the DPO and Data Protection Team in relation to any other projects as required. Commit to continuous learning and professional development regarding data protection legislation, DPD UK's specific data protection obligations, and the wider responsibilities of all staff in maintaining compliance. Any other duties as requested Qualifications Minimum of 4 GCSEs at grade 5 or above (including English and Mathematics) and 2 x A-level passes in chosen subjects A strong interest in data protection, information governance, or law. Commitment to pursuing professional qualifications or training as part of the apprenticeship program. Willingness to undertake further study and continuous professional development. Additional Information We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Vitality at Work Free On Site Parking Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
25/07/2026
Full time
Full-time Job Title: Apprentice Information Governance Assistant Function: Administrative Vacancy Type: Permanent - Full Time Company Description Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again DPD is a Valuable 500 company and a Disability Confident Employer Job Description Purpose of Position This apprenticeship role is focused on gaining professional experience, on-the-job training, and development in information governance. You will support the DPO and Data Protection Team in ensuring that DPD is compliant with data protection regulations, primarily the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Data (Use & Access) Act 2025 and other related laws. Key Tasks/Areas of Responsibility Develop professional communication skills by acting as a first point of contact for internal and external stakeholders at all levels, including the CEO, Directors, data subjects, and third-party partners, regarding data protection inquiries. Learn to provide administrative support to the DPO and the Data Protection Team in the delivery of the Information Security & Privacy Framework work programme. Develop the ability to influence and engage with business stakeholders at all levels, helping to embed a culture of data protection awareness and accountability throughout the organisation. Develop an awareness of emerging technologies and digital initiatives within DPD UK, supporting the DPO in assessing potential privacy impacts and ensuring innovation aligns with our data protection commitments. Learn and understand what a Record of Processing Activities (ROPA) is, while assisting with the maintenance and progression of ROPAs by liaising with various functions within DPD UK. Provide administrative support in ensuring that all Records of Processing Activities (ROPAs) are up to date and have accurate retention periods. Develop an understanding of and assist with the coordination of DPD UK's information security and data protection training programmes. Provide administrative support and assist with coordinating and monitoring information security and data protection training programmes for the organisation and specialised roles or functions with key data protection responsibilities. Learn to support the creation and publication of regular data protection communications for internal stakeholders. Learn about Privacy Notices and support publishing them to satisfy data processing requirements for all data subjects. Develop knowledge of privacy by design activities, supporting and assisting with the progression of DPIAs and due diligence checks under supervision. Provide administrative support and assist with creating reports for any associated data protection topics and risks, learning how to utilise Google applications for reporting, and working with applicable stakeholders internally and externally to ensure that actions are in place to mitigate them. Develop knowledge through learning about data protection and information security, while providing support, advice, and assistance to all key internal and external stakeholders in relation to these matters via the DPO inbox. Gain a comprehensive understanding of DPD UK's obligations regarding data breach incidents. Support the monitoring and progression of any identified incidents, including drafting reports, assisting with notifications to the DPO, Senior Management, the ICO, and affected data subjects, and contributing to the tracking of remedial actions through to formal review and closure. Develop an understanding of and provide support with the collation of evidence for regular reviews of DPD's Information Security & Privacy policies, procedures, and other formal documents that contain requirements for compliance with data protection legislation, ISO27001, and ISO27701. Develop an understanding of and provide support to the DPO and Data Protection Team in contributing to the continuous improvement of DPD's Information Security & Privacy Strategy across the organisation. Develop an understanding of internal and external data protection audits by assisting the DPO and Data Protection Team with these processes, including contributing to the ongoing maintenance of our ISO27001 and ISO27701 accreditations. Develop a comprehensive understanding of data subject rights requests, assisting with the process by learning to manage communication with data subjects directly while ensuring that all requests are accurately logged, monitored, and completed within the required legal timeframes. Provide support to the DPO and Data Protection Team in relation to any other projects as required. Commit to continuous learning and professional development regarding data protection legislation, DPD UK's specific data protection obligations, and the wider responsibilities of all staff in maintaining compliance. Any other duties as requested Qualifications Minimum of 4 GCSEs at grade 5 or above (including English and Mathematics) and 2 x A-level passes in chosen subjects A strong interest in data protection, information governance, or law. Commitment to pursuing professional qualifications or training as part of the apprenticeship program. Willingness to undertake further study and continuous professional development. Additional Information We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Vitality at Work Free On Site Parking Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Full-time Job Title: Apprentice Information Governance Assistant Function: Administrative Vacancy Type: Permanent - Full Time Company Description Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again DPD is a Valuable 500 company and a Disability Confident Employer Job Description Purpose of Position This apprenticeship role is focused on gaining professional experience, on-the-job training, and development in information governance. You will support the DPO and Data Protection Team in ensuring that DPD is compliant with data protection regulations, primarily the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Data (Use & Access) Act 2025 and other related laws. Key Tasks/Areas of Responsibility Develop professional communication skills by acting as a first point of contact for internal and external stakeholders at all levels, including the CEO, Directors, data subjects, and third-party partners, regarding data protection inquiries. Learn to provide administrative support to the DPO and the Data Protection Team in the delivery of the Information Security & Privacy Framework work programme. Develop the ability to influence and engage with business stakeholders at all levels, helping to embed a culture of data protection awareness and accountability throughout the organisation. Develop an awareness of emerging technologies and digital initiatives within DPD UK, supporting the DPO in assessing potential privacy impacts and ensuring innovation aligns with our data protection commitments. Learn and understand what a Record of Processing Activities (ROPA) is, while assisting with the maintenance and progression of ROPAs by liaising with various functions within DPD UK. Provide administrative support in ensuring that all Records of Processing Activities (ROPAs) are up to date and have accurate retention periods. Develop an understanding of and assist with the coordination of DPD UK's information security and data protection training programmes. Provide administrative support and assist with coordinating and monitoring information security and data protection training programmes for the organisation and specialised roles or functions with key data protection responsibilities. Learn to support the creation and publication of regular data protection communications for internal stakeholders. Learn about Privacy Notices and support publishing them to satisfy data processing requirements for all data subjects. Develop knowledge of privacy by design activities, supporting and assisting with the progression of DPIAs and due diligence checks under supervision. Provide administrative support and assist with creating reports for any associated data protection topics and risks, learning how to utilise Google applications for reporting, and working with applicable stakeholders internally and externally to ensure that actions are in place to mitigate them. Develop knowledge through learning about data protection and information security, while providing support, advice, and assistance to all key internal and external stakeholders in relation to these matters via the DPO inbox. Gain a comprehensive understanding of DPD UK's obligations regarding data breach incidents. Support the monitoring and progression of any identified incidents, including drafting reports, assisting with notifications to the DPO, Senior Management, the ICO, and affected data subjects, and contributing to the tracking of remedial actions through to formal review and closure. Develop an understanding of and provide support with the collation of evidence for regular reviews of DPD's Information Security & Privacy policies, procedures, and other formal documents that contain requirements for compliance with data protection legislation, ISO27001, and ISO27701. Develop an understanding of and provide support to the DPO and Data Protection Team in contributing to the continuous improvement of DPD's Information Security & Privacy Strategy across the organisation. Develop an understanding of internal and external data protection audits by assisting the DPO and Data Protection Team with these processes, including contributing to the ongoing maintenance of our ISO27001 and ISO27701 accreditations. Develop a comprehensive understanding of data subject rights requests, assisting with the process by learning to manage communication with data subjects directly while ensuring that all requests are accurately logged, monitored, and completed within the required legal timeframes. Provide support to the DPO and Data Protection Team in relation to any other projects as required. Commit to continuous learning and professional development regarding data protection legislation, DPD UK's specific data protection obligations, and the wider responsibilities of all staff in maintaining compliance. Any other duties as requested Qualifications Minimum of 4 GCSEs at grade 5 or above (including English and Mathematics) and 2 x A-level passes in chosen subjects A strong interest in data protection, information governance, or law. Commitment to pursuing professional qualifications or training as part of the apprenticeship program. Willingness to undertake further study and continuous professional development. Additional Information We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Vitality at Work Free On Site Parking Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
25/07/2026
Full time
Full-time Job Title: Apprentice Information Governance Assistant Function: Administrative Vacancy Type: Permanent - Full Time Company Description Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again DPD is a Valuable 500 company and a Disability Confident Employer Job Description Purpose of Position This apprenticeship role is focused on gaining professional experience, on-the-job training, and development in information governance. You will support the DPO and Data Protection Team in ensuring that DPD is compliant with data protection regulations, primarily the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Data (Use & Access) Act 2025 and other related laws. Key Tasks/Areas of Responsibility Develop professional communication skills by acting as a first point of contact for internal and external stakeholders at all levels, including the CEO, Directors, data subjects, and third-party partners, regarding data protection inquiries. Learn to provide administrative support to the DPO and the Data Protection Team in the delivery of the Information Security & Privacy Framework work programme. Develop the ability to influence and engage with business stakeholders at all levels, helping to embed a culture of data protection awareness and accountability throughout the organisation. Develop an awareness of emerging technologies and digital initiatives within DPD UK, supporting the DPO in assessing potential privacy impacts and ensuring innovation aligns with our data protection commitments. Learn and understand what a Record of Processing Activities (ROPA) is, while assisting with the maintenance and progression of ROPAs by liaising with various functions within DPD UK. Provide administrative support in ensuring that all Records of Processing Activities (ROPAs) are up to date and have accurate retention periods. Develop an understanding of and assist with the coordination of DPD UK's information security and data protection training programmes. Provide administrative support and assist with coordinating and monitoring information security and data protection training programmes for the organisation and specialised roles or functions with key data protection responsibilities. Learn to support the creation and publication of regular data protection communications for internal stakeholders. Learn about Privacy Notices and support publishing them to satisfy data processing requirements for all data subjects. Develop knowledge of privacy by design activities, supporting and assisting with the progression of DPIAs and due diligence checks under supervision. Provide administrative support and assist with creating reports for any associated data protection topics and risks, learning how to utilise Google applications for reporting, and working with applicable stakeholders internally and externally to ensure that actions are in place to mitigate them. Develop knowledge through learning about data protection and information security, while providing support, advice, and assistance to all key internal and external stakeholders in relation to these matters via the DPO inbox. Gain a comprehensive understanding of DPD UK's obligations regarding data breach incidents. Support the monitoring and progression of any identified incidents, including drafting reports, assisting with notifications to the DPO, Senior Management, the ICO, and affected data subjects, and contributing to the tracking of remedial actions through to formal review and closure. Develop an understanding of and provide support with the collation of evidence for regular reviews of DPD's Information Security & Privacy policies, procedures, and other formal documents that contain requirements for compliance with data protection legislation, ISO27001, and ISO27701. Develop an understanding of and provide support to the DPO and Data Protection Team in contributing to the continuous improvement of DPD's Information Security & Privacy Strategy across the organisation. Develop an understanding of internal and external data protection audits by assisting the DPO and Data Protection Team with these processes, including contributing to the ongoing maintenance of our ISO27001 and ISO27701 accreditations. Develop a comprehensive understanding of data subject rights requests, assisting with the process by learning to manage communication with data subjects directly while ensuring that all requests are accurately logged, monitored, and completed within the required legal timeframes. Provide support to the DPO and Data Protection Team in relation to any other projects as required. Commit to continuous learning and professional development regarding data protection legislation, DPD UK's specific data protection obligations, and the wider responsibilities of all staff in maintaining compliance. Any other duties as requested Qualifications Minimum of 4 GCSEs at grade 5 or above (including English and Mathematics) and 2 x A-level passes in chosen subjects A strong interest in data protection, information governance, or law. Commitment to pursuing professional qualifications or training as part of the apprenticeship program. Willingness to undertake further study and continuous professional development. Additional Information We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Vitality at Work Free On Site Parking Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.