PLANET RECRUITMENT SERVICES LTD

Position: Senior ICT Consultant Location: Milton Keynes Salary: £30,000 - £35,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme This role will involve supporting a Trust of primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Job Role: IT Director Location: Marylebone, London, W1 Hybrid: 3 days in Office Salary: £100k - £120k plus benefits Firm Overview Our client long-established firm of Chartered Accountants. They deliver services to the highest standards, combining deep technical expertise with a forward-thinking outlook. They pride themselves on building enduring relationships with their clients, many of whom are ultra-high-net-worth individuals and families offering bespoke advice that spans generations. Their team is known for its intelligence, ingenuity, and exacting attention to detail. They are trusted advisers, providing not only technical excellence but also constructive challenge and strategic insight when needed. Their services span compliance and advisory work, with specialist expertise across sectors including family offices, real estate, financial services, entertainment and charities. They also support family offices and offer tailored private client services. Role Overview The IT Director will lead the Firm's technology operations and projects, ensuring that our IT infrastructure supports the firm's commitment to excellence and client service. They will collaborate with the partners in setting the firm's Tech strategy to ensure this aligns with the wider business aims. This is a pivotal role that combines hands-on leadership with strategic input, requiring a deep understanding of enterprise-grade IT systems within a cost-conscious, professional services environment. The successful candidate will report directly to the Partners and oversee one in-house IT engineer/manager. They will also manage relationships with external IT support providers and vendors. The IT Director will be responsible for ensuring that our systems are secure, scalable, and aligned with the Firm's high standards of governance and performance. Key Responsibilities Infrastructure & Operations - Oversee the Firm's cloud-based infrastructure (AVD on Microsoft Azure), ensuring performance, reliability, and scalability. - Oversee the Firm's line of business applications ( including the Microsoft suite, Teams, CCH Central, Virtual Cabinet, Caseware, Alphatax) - Manage hardware and software lifecycles, including procurement, deployment, and retirement. - Ensure robust update control, patch management, and system monitoring. Governance & Security - Implement and maintain strong IT governance frameworks, including risk management and compliance. - Lead cybersecurity strategy, including threat detection, incident response, and staff awareness training. - Ensure compliance with GDPR and other relevant regulations. Vendor & License Management - Manage relationships with external IT support providers and software vendors. - Negotiate contracts, monitor SLAs, and ensure cost-effective service delivery. - Maintain accurate records of software licenses and ensure compliance. Strategic Leadership - In conjunction with the partners, develop and execute an IT strategy that aligns with the Firm's business goals and client service ethos. - Advise Partners on emerging technologies and implement impactful solutions, including AI, automation, and data analytics. - Conduct horizon scanning to identify innovations that enhance operational efficiency and client experience. Project Management - Lead IT projects including system upgrades, software implementations, and process improvements. - Collaborate with internal stakeholders to define requirements and deliver tailored solutions. Training & Communication - Promote IT literacy across the Firm through structured training and informal support. - Communicate technical concepts clearly and effectively to non-technical audiences. - Foster a culture of continuous improvement and proactive problem-solving. Team Leadership - Supervise and mentor the in-house IT engineer/manager, providing guidance and performance management. - Build a collaborative, service-oriented IT function that reflects the Firm's values. Skills & Experience Essential - Proven experience as an IT Director or Head of IT in a professional services firm. - Strong technical knowledge of Microsoft 365, Azure, AVD and best-in-breed accounting and tax solutions. - Demonstrated success in IT operations, infrastructure management, and vendor oversight. - Deep understanding of cybersecurity principles and regulatory compliance. - Excellent communication, leadership, and stakeholder engagement skills. Desirable - Experience with AI and RPA tools and their application in professional services. - Familiarity with our line-of-business applications. - Project management certification or equivalent experience. - Exposure to ISO 27001 or similar standards. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Role: IT Technician Engineer - Education Salary: 34k + Mileage Location: Reigate/Guildford/Leatherhead/Dorking Benefits: Pension Mileage & Expenses Annual Paid Training Allowance Laptop As a leading technology provider, our client operates at the forefront of their industry. They are now looking for an IT Systems Engineer to join their expanding team. If you're an IT Systems Engineer with great hands-on skills across a range of technology areas, then this is a fantastic opportunity to enhance your technical design and deployment experience with a vibrant IT company. Fostering an innovative and forward-thinking culture, our client offers the chance to challenge yourself on a variety of exciting technologies within networking, storage, virtualisation and cybersecurity. Primary Purpose : As an IT Systems Engineer, you will be tasked with delivering 'hands-on' technical support throughout the South East. To be considered, you must have the following: - Excellent general troubleshooting skills and experience as a customer-facing support engineer and/or analyst - Support experience with Microsoft server and desktop operating systems - Ability to troubleshoot wired and wireless networks - Knowledge of network security hardware and software including firewalls and anti-virus systems - A full driving licence and access to your own vehicle As an IT Systems Engineer, you must have a strong customer-focus and a logical approach to problem-solving. Excellent prioritisation and planning skills are also key. You will be provided training and our client will help you achieve industry-leading qualifications, making this an exceptional opportunity to enhance your future prospects. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Role: Senior IT Support Engineer Salary: 32k-36k Location: Cambridge Benefits: Great work environment and supportive team Competitive salary 31 days of annual leave (including 8 bank and public holidays) Holiday Loyalty Scheme (additional holiday entitlement increases with time served, starting at your first anniversary and then every second year) Private Medical plan Company pension scheme Birthday treats and recognition Personal Development Plan (Technical Mastery Programme) - We invest in training, certifications and mentorship to support your career growth Primary Purpose : As a Senior IT Support Engineer (2nd Line) , you'll be the go-to expert for resolving technical issues, ensuring our customers stay productive and stress-free. Your expertise in Microsoft 365, Windows, and desktop support will be crucial in keeping our systems running smoothly. Must: You must be a UK resident and reside within a 1 hour commute from the Cambridge office 3 Years minimum experience in IT support, ideally in a (2nd/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification - we will pay for the certification Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving skills and a logical mindset Strong communication skills - ability to explain tech to non-tech people. As we work in schools you must be fluent in spoken and written English Passion for learning and professional growth Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up accounts and devices Support Office 365 applications, including Teams, SharePoint and Exchange Maintain and update IT documentation Work closely with senior engineers and IT managers on infrastructure improvements Deliver exceptional customer service , keeping non-technical users confident and informed Perform site visits to our customer sites. We have a great balance between time in the office and visits to customers INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Role: IT Support Engineer - 2nd Line Salary: 32k Location: Wallingford As a leading technology provider, our client uses the latest technologies to manage and maintain their customers' IT systems. Operating at the forefront of their industry, they work very closely with a range of schools and colleges and are now looking to recruit an IT Support Engineer who will be site based at a leading independent school in Wallingford, Oxfordshire. Primary Purpose : The role is varied and interesting, working with leading technologies in a school who are investing in enterprise grade infrastructure to support next generation teaching and learning As an IT Support Engineer, you will be responsible for resolving all user support issues, as well as administration of the school's network and IT systems. To be considered for this role, you must have experience of supporting and administering some of the following technologies: - Windows 11, Microsoft Office 365 - Microsoft Server 2019 / 2022 - Wired and wireless networks, firewalls and content filters - PC's, Laptops, mobile devices and audio-visual systems - Intune Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept up-to-date with the progress of issue resolution. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Mid Level Engineer - C# Bedfordshire - Hybrid - 2 days per week (Flexible) £40k - £60k plus Benefits The Role Our client is a leading a Digital Transformation company who are revolutionising their Industry. They are looking for an exceptionalMid Level Engineer - Portal to play a crucial role in the success of the Programme. As they approach the second major release of their Programme, the requirement has arisen for someone to join the team to support the introduction of our own Engineering capability and embed engineering best practice and technical excellence alongside our new Head of Software Engineering. This function currently forms part of the services provided by the development partner they have been working with during the early stages of the Programme. This new role requirement is part of a strategic decision to bring more capability inhouse within the clients Digital team. You would initially be working closely with the development partner as part of the handover of the responsibility for the administration of the Tenancy, as well as working with the rest of the core Digital team, including a newly formed engineering function. As with all of their core roles, this is a hybrid role. We try to ensure our core team are in the office 2 days per week. They are based in Bedfordshire. The office is open 5 days a week should you require it, otherwise, home working will be required for the remaining time. The role is open to applicants in the UK and holding the necessary right to work documents. Their vision is to create products that put customers at the heart of everything they do. This role is crucial in fulfilling that vision and ensuring that the products we provide are of a high quality. You will report to the Head of Software Engineering and work alongside a small, core team and our digital partners. This opportunity should allow the successful candidate to expand their technical knowledge and expose them to various parts of an exciting industry. What will you be doing? Designing, developing, and maintaining high-quality C# .NET applications with Angular front-end components. Working closely with product managers, designers, and other engineers to deliver integrated solutions that meet customer needs. Ensuring code quality and maintainability by following best practices in software development, including code reviews, unit testing, and continuous integration. Identifying and resolving performance and security issues within the solution. Aligning our Web Portal with our Power Platform data solution to ensure seamless functionality, data flow and consistency. Ensuring smooth alignment between the internal Engineering function and our Development Partner. Providing technical guidance and mentorship to junior engineers, fostering a culture of continuous learning and improvement. We'd be looking for someone who has Extensive C# and .NET development skills within an Azure Cloud environment. Strong understanding of Angular and front-end development. The desire to collaborate closely with Product Managers, Product Owners and Data Architects to challenge and support in delivering the cients vision. Taken ownership for the quality of their work through automated testing and close collaboration with QA team members. Experience working in an Agile environment where everyone is encouraged to contribute and take ownership for the success of the team. Excellent communication skills, both written and verbal with the ability to convey technical concepts to non-technical stakeholders. Desirable Skills: Experience working with Power Platform and Dynamics 365 Familiarity with CI/CD pipelines in Azure DevOps Services, automated testing, trunk based development with feature flags and deployment processes. Understanding of security best practices and experience implementing security measures in software development. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Senior Engineer - C# / .net Bedfordshire - Hybrid - 2 days per week (Flexible) £60k - £80k plus Benefits The Role Our client is a leading a Digital Transformation company who are revolutionising their Industry. They are looking for an exceptional Senior Level Engineer - Portal to play a crucial role in the success of the Programme. As they approach the second major release of their Programme, the requirement has arisen for someone to join the team to support the introduction of our own Engineering capability and embed engineering best practice and technical excellence alongside our new Head of Software Engineering. This function currently forms part of the services provided by the development partner they have been working with during the early stages of the Programme. This new role requirement is part of a strategic decision to bring more capability inhouse within the client's Digital team. You would initially be working closely with the development partner as part of the handover of the responsibility for the administration of the Tenancy, as well as working with the rest of the core Digital team, including a newly formed engineering function. As with all of their core roles, this is a hybrid role. We try to ensure our core team are in the office 2 days per week. They are based in Bedfordshire. The office is open 5 days a week should you require it, otherwise, home working will be required for the remaining time. The role is open to applicants in the UK and holding the necessary right to work documents. Their vision is to create products that put customers at the heart of everything they do. This role is crucial in fulfilling that vision and ensuring that the products we provide are of a high quality. You will report to the Head of Software Engineering and work alongside a small, core team and our digital partners. This opportunity should allow the successful candidate to expand their technical knowledge and expose them to various parts of an exciting industry. What will you be doing? Designing, developing, and maintaining high-quality C# .NET applications with Angular front-end components. Working closely with product managers, designers, and other engineers to deliver integrated solutions that meet customer needs. Ensuring code quality and maintainability by following best practices in software development, including code reviews, unit testing, and continuous integration. Identifying and resolving performance and security issues within the solution. Aligning our Web Portal with our Power Platform data solution to ensure seamless functionality, data flow and consistency. Ensuring smooth alignment between the internal Engineering function and our Development Partner. Providing technical guidance and mentorship to junior engineers, fostering a culture of continuous learning and improvement. We'd be looking for someone who has Extensive C# and .NET development skills within an Azure Cloud environment. Strong understanding of Angular and front-end development. The desire to collaborate closely with Product Managers, Product Owners and Data Architects to challenge and support in delivering the clients vision. Taken ownership for the quality of their work through automated testing and close collaboration with QA team members. Experience working in an Agile environment where everyone is encouraged to contribute and take ownership for the success of the team. Excellent communication skills, both written and verbal with the ability to convey technical concepts to non-technical stakeholders. Desirable Skills: Experience working with Power Platform and Dynamics 365 Familiarity with CI/CD pipelines in Azure DevOps Services, automated testing, trunk based development with feature flags and deployment processes. Understanding of security best practices and experience implementing security measures in software development. Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.