PLANET RECRUITMENT SERVICES LTD

Position: IT Manager Location: High Wycombe Salary: £42,000 The IT Manager is responsible and accountable for the smooth and secure operation of all IT systems, infrastructure, and services across the school. This includes strategic planning, team leadership, systems oversight, and the implementation of new technologies to support the school's teaching, learning, and administrative objectives. The successful candidate will bring a mix of technical expertise, leadership skills, and a proactive approach to managing a fast-paced, multi-user environment. Management The I.T Manager is responsible directly to the Director of Finance & Operations. They will line manage the I.T Apprentice. Duties and Responsibilities: Duties include the following: Oversee the school's IT infrastructure and systems, which is outsourced. Define and implement IT policies, procedures, and best practices. Monitor and troubleshoot system performance, ensuring high availability. Manage and mentor IT support staff, assigning duties and overseeing performance. Liaise with school staff, leadership, and third parties to deliver IT solutions. Ensure the security of data, systems, and network infrastructure. Plan and execute IT projects aligned with the school's long-term strategy. Procure and manage software licenses, hardware assets, and IT contracts. Provide training to staff and support their use of school systems. Respond effectively to incidents and system outages. Technical Experience and Knowledge Essential skills: Proven experience as an IT Manager or in a senior IT support role. Strong knowledge of Windows Server (2016/2019), Active Directory, Group Policy, and Windows 10/11. Hands-on experience with DNS, DHCP, Exchange Online, and network protocols. Competence in VMware ESXi, Veeam backup solutions, and firewall configurations. Administration of Google Workspace (G Suite), Chromebooks, and Microsoft 365 (Teams, SharePoint). Experience managing 1st to 3rd line support operations. Strong understanding of IT security and safeguarding responsibilities. Desirable skills: Experience in the education sector. Knowledge of school MIS systems. Microsoft or ITIL certifications. Familiarity with SCCM, VLANs, VOIP, mobile device management, and data governance. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Role: Senior 3rd Line IT Support Engineer Location: Witney Salary: £50,000 - £60,000 ? Profile A growing organisation based in Witney are looking to add a 3rd Line IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a 3rd Line IT Engineer line role and have strong communication skills. To be considered for this position you will need proven experience of working at a senior 3rd line level. Having experience of working on a variety of projects will be a massive plus for this position. Key Responsibilities To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer hardware, software, systems, networks, printers and scanners Liaise with senior IT team members to escalate any issues or reoccurring problems or concerns within the IT areas To contribute to the development & implementation of IT plans to enable it to support the growth of the business, whilst improving the efficiency and effectiveness of hardware, software, and systems Identify areas where improvements can be made in the IT service, and suggest enhancements to the joint Head of IT Technical Skills Active Directory Microsoft Office 365 support & administration Sharepoint Experience of Intune An understanding of laptop imaging & device build processes Experience of Backup Software & maintenance procedures This is a great opportunity for a candidate to move into a more senior position and shoulder more responsibility. If this position is of interest, then please apply ASAP. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Role: 2nd Line IT Systems Support Engineer Location: Witney (4 days) Henley (1) Salary: £40,000 - £45,000 ? Profile A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a 2nd Line IT Systems Engineer line role and have strong communication skills. This role would be perfect for a strong 2nd Line Engineer who has also had a little bit of experience with 3rd line which will be the natural progress for this position. Having experience of working on a variety of projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week. Key Responsibilities To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer hardware, software, systems, networks, printers and scanners Liaise with senior IT team members to escalate any issues or reoccurring problems or concerns within the IT areas To contribute to the development & implementation of IT plans to enable it to support the growth of the business, whilst improving the efficiency and effectiveness of hardware, software, and systems Identify areas where improvements can be made in the IT service, and suggest enhancements to the joint Head of IT Technical Skills Active Directory Microsoft Office 365 support & administration Sharepoint Experience of Intune An understanding of laptop imaging & device build processes Experience of Backup Software & maintenance procedures This is a great opportunity for a candidate to move into a more senior position and shoulder more responsibility. If this position is of interest, then please apply ASAP. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Role: 2nd Line IT Support Technician Location: Didcot Salary: £200 - £250 PD - 6 Month Contract (Inside IR35) ? Profile Our client is a forward-thinking company in Didcot that due to natural growth within the business, they are looking to add a 2nd Line IT Support Technician to their small IT team . Reporting to the IT Manager, this role offers great variety of work on a day-to-day basis and is a fantastic opportunity for the right candidate to learn, develop and work for a great business. You will need to be onsite 5 days a week in this position. To be considered for this position you will need proven experience of working at a 2nd line level. If you feel this is a good fit for yourself, please apply ASAP, my client is looking to interview in the next week. Planet Recruitment is acting as an Employment Business in relation to this vacancy.

Role: L3 Network Engineer - CCNP or CCIE Location: Abingdon - 3-4 days onsite Salary: £350 - £390 PD - 6 Month Contract (Inside IR35) ? Profile A well respected organisation in Abingdon are looking to add a L3 Network Engineer to their team on a 6 month contract with the possibility of it being extended. Experience L3 Networking Engineer CCNP ideally CCIE level strong networking Cisco SD-WAN (Viptela) BGP ISE expert for networking quarantine If you think you match the skill set for this postion, please apply ASAP. My client is looking to interview ASAP. Planet Recruitment is acting as an Employment Business in relation to this vacancy.

Position: 2nd Line Service Desk Location: Princes Risborough Salary: £100 - £170 Our client are looking for an enthusiastic, self-motivated and talented 2nd line Support Consultant to join our Service Desk team based at our Princes Risborough office. As a 2nd Line Support Consultant, you will provide technical support to our school users remotely. Your role involves working within our escalation process, supporting 1st line team members, and ensuring timely resolution of tickets. You will be able to engage with the appropriate team members across the company to work to resolve incidents. INDIT Planet Recruitment is acting as an Employment Business in relation to this vacancy.

Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help with the support/mentoring of the 1st/2nd support roles Enforcing and monitoring in line with school policies To undertake project work and lead on various projects from inception to implementation Internal network support if required Internal staff training Our ideal candidate will have: Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.