1st Line Support Agent / IT Help Desk / Service Desk Analyst Birmingham £16.02 per hour Ongoing Temporary Contract Flexible shifts (Days/Nights, weekends & bank holidays) About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you'll join an energetic and supportive IT Service Desk team that's big on training and internal progression. As a 1st Line Support Agent / IT Support Technician , you'll act as the first point of contact for all corporate and retail IT issues working within a busy Help Desk / Service Desk environment . This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support , with clear progression into 2nd Line Support . What You'll Do Provide quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS systems, in-store equipment, payroll applications and business-critical software Deliver excellent customer service with a confident and professional phone manner Escalate complex issues to 2nd Line Support / Desktop Support Engineers when required Work efficiently in a high-volume IT Help Desk environment What You'll Bring Previous experience in 1st Line Support, IT Help Desk, Service Desk or Technical Support (helpful but not essential) Strong problem-solving and troubleshooting skills Excellent communication and call-handling ability Comfortable supporting Windows OS, Microsoft Office 365 and basic networking issues Ability to manage workload in a fast-paced, target-driven environment Full flexibility for shift work between 7:00 AM and 1:00 AM, 365 days a year Why You'll Love It Competitive pay: £16.02 per hour Ongoing training in IT systems and service desk tools Fun, social and supportive team culture A company that promotes internal progression and IT career development. Opportunities like this don't stay open for long, submit your application today or get in touch with Gabriele Strazdauskaite on and secure your place in a growing IT team!
16/03/2026
Full time
1st Line Support Agent / IT Help Desk / Service Desk Analyst Birmingham £16.02 per hour Ongoing Temporary Contract Flexible shifts (Days/Nights, weekends & bank holidays) About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you'll join an energetic and supportive IT Service Desk team that's big on training and internal progression. As a 1st Line Support Agent / IT Support Technician , you'll act as the first point of contact for all corporate and retail IT issues working within a busy Help Desk / Service Desk environment . This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support , with clear progression into 2nd Line Support . What You'll Do Provide quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS systems, in-store equipment, payroll applications and business-critical software Deliver excellent customer service with a confident and professional phone manner Escalate complex issues to 2nd Line Support / Desktop Support Engineers when required Work efficiently in a high-volume IT Help Desk environment What You'll Bring Previous experience in 1st Line Support, IT Help Desk, Service Desk or Technical Support (helpful but not essential) Strong problem-solving and troubleshooting skills Excellent communication and call-handling ability Comfortable supporting Windows OS, Microsoft Office 365 and basic networking issues Ability to manage workload in a fast-paced, target-driven environment Full flexibility for shift work between 7:00 AM and 1:00 AM, 365 days a year Why You'll Love It Competitive pay: £16.02 per hour Ongoing training in IT systems and service desk tools Fun, social and supportive team culture A company that promotes internal progression and IT career development. Opportunities like this don't stay open for long, submit your application today or get in touch with Gabriele Strazdauskaite on and secure your place in a growing IT team!
Job Title: CNC Turner Programmer & Setter Location: Birmingham Salary: Up to £20 per hour (depending on experience) Job Type: Full-time / PermanentOur well-established manufacturing client in the Birmingham area is currently looking to recruit an experienced CNC Turner Programmer & Setter to join their growing engineering team.Our client operates within the premium manufacturing sector , producing high-quality precision components and products supplied to customers worldwide. This is an excellent opportunity to join a company that values craftsmanship, innovation, and attention to detail , while offering a supportive and collaborative working environment.The successful candidate will bring strong CNC turning experience and will be confident programming and setting machines to produce precision components to a high standard. Key Responsibilities Program and set CNC turning machines including Mazak, XYZ, and Citizen .Interpret and work from detailed technical drawings and engineering specifications .Work closely with design and engineering teams to ensure products are manufacturable and optimised for production .Ensure all machined components meet quality standards and production requirements .Identify and resolve machining or programming issues efficiently.Maintain a high standard of accuracy, quality, and safety throughout the manufacturing process Requirements Minimum 10 years' experience programming and setting CNC turning machines.Strong knowledge of metals, machining processes, and CNC turning operations .Ability to read and interpret technical engineering drawings .Excellent problem-solving skills and attention to detail .Strong communication and teamwork abilities .A proactive attitude with a commitment to quality and continuous improvement . Desirable (but not essential) Experience using Fusion 360 / CAM software .Relevant engineering qualifications . What Our Client Values Our client is committed to building a team that shares the following values:Being inclusive and supportive Demonstrating honesty and integrity Taking accountability for work and performance Maintaining a positive and forward-thinking attitude Encouraging innovation and improvement Striving for excellence in everything they do If you're interested and you think you meet the criteria please call back.
16/03/2026
Seasonal
Job Title: CNC Turner Programmer & Setter Location: Birmingham Salary: Up to £20 per hour (depending on experience) Job Type: Full-time / PermanentOur well-established manufacturing client in the Birmingham area is currently looking to recruit an experienced CNC Turner Programmer & Setter to join their growing engineering team.Our client operates within the premium manufacturing sector , producing high-quality precision components and products supplied to customers worldwide. This is an excellent opportunity to join a company that values craftsmanship, innovation, and attention to detail , while offering a supportive and collaborative working environment.The successful candidate will bring strong CNC turning experience and will be confident programming and setting machines to produce precision components to a high standard. Key Responsibilities Program and set CNC turning machines including Mazak, XYZ, and Citizen .Interpret and work from detailed technical drawings and engineering specifications .Work closely with design and engineering teams to ensure products are manufacturable and optimised for production .Ensure all machined components meet quality standards and production requirements .Identify and resolve machining or programming issues efficiently.Maintain a high standard of accuracy, quality, and safety throughout the manufacturing process Requirements Minimum 10 years' experience programming and setting CNC turning machines.Strong knowledge of metals, machining processes, and CNC turning operations .Ability to read and interpret technical engineering drawings .Excellent problem-solving skills and attention to detail .Strong communication and teamwork abilities .A proactive attitude with a commitment to quality and continuous improvement . Desirable (but not essential) Experience using Fusion 360 / CAM software .Relevant engineering qualifications . What Our Client Values Our client is committed to building a team that shares the following values:Being inclusive and supportive Demonstrating honesty and integrity Taking accountability for work and performance Maintaining a positive and forward-thinking attitude Encouraging innovation and improvement Striving for excellence in everything they do If you're interested and you think you meet the criteria please call back.
