Allegiance Technology

3rd Line IT Support Engineer ? Central London Up to £55,000 We're looking for an experienced 3rd Line IT Support Engineer to take a leading role within a growing technical team. This position is ideal for someone with a strong background in infrastructure management, 3rd-line support, and project delivery. You'll be responsible for managing complex client environments, implementing robust IT solutions, and providing technical leadership to junior engineers. This is a hands-on, senior-level role where you'll combine troubleshooting expertise with project ownership and client engagement. Key Responsibilities Provide advanced 3rd-line support across servers, networks, cloud services, and security. Design, deploy, and manage infrastructure projects including virtualisation, Azure, and server migrations. Act as a technical lead for escalations and guide engineers through complex issues. Collaborate directly with clients to deliver reliable and efficient IT solutions. Lead on security initiatives, firewalls, endpoint protection, and data compliance. Maintain detailed system documentation and performance reports. Mentor and support junior engineers to promote best practice and technical growth. What You'll Need Strong experience managing Windows Server, Active Directory, DNS, DHCP, and Group Policy . Expertise in virtualisation technologies (Hyper-V / VMware). Hands-on experience with Microsoft Azure (Azure AD, VMs, Storage). Skilled in backup and DR solutions (Veeam, Acronis, Cove). Solid understanding of networking, VLANs, VPNs, and firewalls (Fortinet, Juniper, WatchGuard, Palo Alto). Familiarity with storage platforms (Dell PowerVault, Synology) and endpoint protection (Microsoft Defender, Sophos). Proven experience delivering infrastructure projects from design to completion. What's In It For You Competitive salary and benefits package Opportunity to lead major client infrastructure projects Exposure to cutting-edge technologies across multiple industries Supportive environment with career progression and training opportunities If this role is role sounds of interest Apply Now! Alternatively email

2nd Line IT Support Engineer (MSP) ? Central London Up to £45,000 We're looking for a skilled and motivated 2nd Line IT Support Engineer with a strong background in IT infrastructure and support. This role suits someone with around 3+ years' experience in a technical support or systems engineering position-ideally within a Managed Service Provider environment. Overview We're looking for a skilled and motivated Solutions Engineer with a strong background in IT infrastructure and support. This role suits someone with around 3+ years' experience in a technical support or systems engineering position-ideally within a Managed Service Provider environment. You'll act as a key escalation point for complex issues, provide advanced 3rd-line support, and contribute to a range of infrastructure projects across server, network, and cloud environments. Key Responsibilities Deliver high-level remote and on-site technical support. Configure and maintain Windows Server environments, including Active Directory, Group Policy, and DNS/DHCP. Manage virtual platforms (Hyper-V / VMware) and backup solutions (e.g. Veeam). Support network setups including VLANs, VPNs, routing, and IP configurations. Assist with deployments and migrations involving cloud and MDM platforms (e.g. Microsoft 365, Intune). Document systems, procedures, and technical changes. Collaborate with 1st and 2nd-line teams to resolve escalated issues efficiently. Skills & Experience Strong knowledge of Windows Server administration and virtualisation technologies. Experience supporting enterprise backup and disaster recovery solutions. Solid networking understanding (TCP/IP, VLANs, DNS, DHCP, VPN). Familiarity with cloud storage and endpoint security tools. Excellent troubleshooting and communication skills. What We Offer Competitive salary and benefits package. Exposure to a variety of technologies and client environments. Career development and progression opportunities. Supportive, collaborative team culture. If this role sounds of interest, please apply or send me an email at .

IT Support Engineer Role: IT Support Engineer Location: Trafford Park, Greater Manchester Salary: £26,000 - £31,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the UK's best IT Solutions providers leading their search for an IT Support Engineer who can assist with supporting their customers within the education sector both remotely as well as on site.The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here. Within this role you will be working as part of a Service Desk team taking tickets supporting different Schools in the North West, as well as occasionally supporting these in person. Benefits: Bespoke system training Microsoft certs paid for Free parking Pension Scheme Fuel Expenses What You'll Do: Deliver 1st / 2nd Line Support IT Support to schools / education customers. Manage and enhance IT systems, networks, and infrastructure for optimal performance. Conduct on-site visits across the North West to provide technical support and strategic guidance. Quickly troubleshoot and resolve hardware, software, and network issues. Collaborate with educational staff and corporate clients to identify and implement tailored IT solutions. What We're Looking For: Current DBS or a clean background in order to be provided with one. Experience: 1 + years of IT support, ideally with educational institutions (experience with corporate clients is an advantage). Technical Expertise: Proficient in network management, cloud platforms (Office 365, Google Workspace), and server administration (Windows Server, Active Directory, DNS, DHCP). Specialized Skills: Experience with Educational tech systems (e.g., MIS, Paxton Systems). Additional Tools: Skilled in Mac management, MDM platforms (e.g., Jamf), and print management tools Problem Solving: Strong troubleshooting skills with a proactive, solutions-oriented mindset. Communication: A customer-focused approach with excellent communication skills for engaging with educators and business professionals. Travel: A full UK driving licence and access to your own vehicle for regular travel across the North West. The personal development opportunities that you will gain here are second to none. Due to the size of the business, they have a vast array of resources to help you better yourself. With a competitive starting salary range and training, I highly recommend applying for this role if you feel you have the right attributes.If this sounds like it could be for your then please APPLY.

Role: School ICT Technician (MSP) Location: SouthportSalary: £25,000 - £30,000Are you looking to join one of the best MSP's in the UK that provide support within the Education sector? If so, this is the company for you! What makes these guys the best is their strong ethos on staff retention and development, these guys really know how to treat their staff well and can offer a genuinely great place to work. The company work exclusively within the education sector, providing support to primary schools across the North West. They are looking to bolster their Technical Team to service Schools in the Southport area. The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here. Benefits: Childcare vouchers Bespoke system training and paid for Certs Pension Scheme Fuel Expenses Perkbox scheme Skills from you: Full Driver's license Microsoft Windows and Server operating system knowledge Veeam Microsoft Intune Office 365 Sophos Enterprise Hyper - V / VMWare DBS Clearance Responsibilities: Provide support both remotely and face to face to teachers and pupils. Provide Windows Server, mobile device and network infrastructure support. Provide support for other technicians and work as part of the team. Provide hands on advice and guidance to the schools to help develop their IT network. Maintain a helpdesk facility providing clients with feedback to tickets proactively and in a timely manner. This position is with a market leader in IT support for the education sector in the whole of the North West with incredible opportunities for progression. With a competitive starting salary range and training to boot, I highly recommend applying for this role if you feel you have the right attributes. If this sounds like it could be for your then please APPLY NOW or send your CV directly Adam at Allegiance Technology.