Vbeyond
06/11/2025
Contractor
Role: ServiceNow Technical Lead Job Type: Contract (Inside IR35) Location: Remote Client: Genpact About the Role We're looking for a ServiceNow Technical Lead to design, build, and deliver scalable enterprise solutions. You'll lead a team of developers, drive platform architecture, and ensure best practices across multiple ServiceNow modules. Key Responsibilities Lead end-to-end ServiceNow solution design and development (ITSM, ITOM, CSM, GRC, App Engine, etc.). Translate business needs into technical architecture and integrations. Guide developers, enforce coding standards, and optimize platform performance. Manage CMDB, Discovery, and automation initiatives. Stay current with new releases and recommend platform improvements. Requirements 8+ years of experience with ServiceNow. Expertise in JavaScript, Glide API, workflows, and integrations (REST/SOAP). Strong knowledge of CMDB, Flow Designer, and Integration Hub. Excellent communication and leadership skills. Certifications: CSA, CIS (preferred), CAD (plus).