Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £55,226 - £69,032, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for Core Platform Technical Engineers who'll be responsible for managing and supporting the infrastructure and core services within the Azure cloud environment, as well as driving modernisation and automation efforts. This role focuses on platform engineering, including infrastructure-as-code (IaC), Azure Kubernetes Services (AKS), Terraform, managing domains, Active Directory (AD), DNS, authentication services, and program and change work. The Core Platform Technical Engineers will ensure the operational stability, scalability, and security of core enterprise platforms in Azure, as well as supporting other critical areas that align with business needs. You'll also support continuous improvement initiatives by modernising infrastructure, implement automation, and oversee the management of enterprise services. A key part of the role involves resolving incidents and requests within SLA, collaborating with third-party providers as an extension of the internal team, and providing expert technical support and advice to both internal teams and end-users. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. What's involved: You'll manage, monitor, and support core infrastructure and services within the Azure cloud environment. You'll oversee domain management, Active Directory (AD), DNS, and authentication services to ensure robust enterprise security and operational continuity. You'll implement infrastructure-as-code (IaC) practices to automate the deployment, configuration, and management of cloud resources. You'll develop, maintain, and optimise cloud infrastructure, ensuring it aligns with business needs and technology roadmaps. You'll lead efforts to modernise core infrastructure to support scalable, secure, and highly available platforms. You'll collaborate with other platform engineering teams and stakeholders to ensure platform stability and reliability. You'll develop, maintain, and optimise on Prem infrastructure in 1st Central offices You'll resolve platform-related incidents and service requests within agreed Service Level Agreements (SLAs). You'll ensure incidents and requests are logged, prioritized, and triaged appropriately to meet SLA targets. You'll provide timely resolution of incidents and technical support for end-users, ensuring minimal disruption to business operations. You'll collaborate with cross-functional teams to investigate and remediate issues affecting platform availability and performance. You'll track and report the status of ongoing incidents, keeping stakeholders informed of progress. You'll work with third-party providers and vendors as an extension of the internal team, ensuring seamless collaboration on incidents, issues, and platform improvements. You'll escalate and follow up with third-party providers on unresolved issues or ongoing incidents. You'll ensure third-party service agreements are adhered to, maintaining the required quality and efficiency levels. You'll provide feedback to third-party providers on service improvements, ensuring the best outcomes for platform operations. You'll manage and execute change management activities, ensuring seamless implementation of new services, updates, and system configurations. You'll take ownership of program work related to platform improvements, upgrades, and migrations within Azure and other supporting areas. You'll coordinate with business units, IT teams, and security teams to ensure program work aligns with business objectives and regulatory requirements. You'll provide technical advice and guidance during planning and execution phases of platform changes and upgrades. You'll drive the adoption of automation tools and processes to optimize infrastructure management and reduce manual tasks. You'll lead and implement modernization initiatives across platforms, ensuring integration with modern cloud-based technologies. You'll utilise IaC frameworks like Terraform, ARM templates, to ensure repeatable, scalable deployments of cloud resources. You'll collaborate with development teams to integrate continuous integration and continuous deployment (CI/CD) pipelines for improved infrastructure management. You'll partner with other platform engineering teams to provide operational support and troubleshooting for enterprise services. You'll collaborate with Cyber and Info Sec teams to ensure domain, AD, and DNS services adhere to security best practices and regulatory requirements. You'll engage with cross-functional teams, including developers, product managers, and business leaders, to understand requirements and translate them into technical solutions. You'll provide technical advice and mentorship to junior engineers and teams. You'll ensure the security, performance, and compliance of cloud services and infrastructure in Azure. You'll conduct regular platform reviews to identify optimization opportunities and ensure adherence to industry best practices. You'll troubleshoot and resolve platform-related incidents in a timely manner, ensuring minimal disruption to business operations. You'll implement and manage monitoring solutions to ensure high availability, reliability, and performance of core platforms. You'll create and maintain detailed documentation for platform configurations, standards, and procedures. You'll share knowledge across teams to facilitate continuous improvement and cross-team collaboration. You'll write and review knowledgebase articles, operational guides, and best practice recommendations for cloud infrastructure and services. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times. You'll be part of a 365/24/7 on-call to manage incidents, security alerts, and escalations as required. Experience & knowledge Knowledge of FCA requirements (including individual responsibilities in relation to Consumer Duty) Demonstrable hands-on experience in platform engineering or cloud infrastructure management, specifically with Azure. Proven experience implementing IaC practices and managing cloud environments with a focus on automation and scalability. Experience working in an enterprise-level environment, managing core infrastructure and services at scale. Prior experience in managing change, program work, and cloud transformation projects. Experience in resolving incidents, managing service requests, and providing support within SLA targets. Experience with cloud migration, modernization, and disaster recovery planning. Skills Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: . click apply for full job details
03/02/2026
Full time
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £55,226 - £69,032, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for Core Platform Technical Engineers who'll be responsible for managing and supporting the infrastructure and core services within the Azure cloud environment, as well as driving modernisation and automation efforts. This role focuses on platform engineering, including infrastructure-as-code (IaC), Azure Kubernetes Services (AKS), Terraform, managing domains, Active Directory (AD), DNS, authentication services, and program and change work. The Core Platform Technical Engineers will ensure the operational stability, scalability, and security of core enterprise platforms in Azure, as well as supporting other critical areas that align with business needs. You'll also support continuous improvement initiatives by modernising infrastructure, implement automation, and oversee the management of enterprise services. A key part of the role involves resolving incidents and requests within SLA, collaborating with third-party providers as an extension of the internal team, and providing expert technical support and advice to both internal teams and end-users. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. What's involved: You'll manage, monitor, and support core infrastructure and services within the Azure cloud environment. You'll oversee domain management, Active Directory (AD), DNS, and authentication services to ensure robust enterprise security and operational continuity. You'll implement infrastructure-as-code (IaC) practices to automate the deployment, configuration, and management of cloud resources. You'll develop, maintain, and optimise cloud infrastructure, ensuring it aligns with business needs and technology roadmaps. You'll lead efforts to modernise core infrastructure to support scalable, secure, and highly available platforms. You'll collaborate with other platform engineering teams and stakeholders to ensure platform stability and reliability. You'll develop, maintain, and optimise on Prem infrastructure in 1st Central offices You'll resolve platform-related incidents and service requests within agreed Service Level Agreements (SLAs). You'll ensure incidents and requests are logged, prioritized, and triaged appropriately to meet SLA targets. You'll provide timely resolution of incidents and technical support for end-users, ensuring minimal disruption to business operations. You'll collaborate with cross-functional teams to investigate and remediate issues affecting platform availability and performance. You'll track and report the status of ongoing incidents, keeping stakeholders informed of progress. You'll work with third-party providers and vendors as an extension of the internal team, ensuring seamless collaboration on incidents, issues, and platform improvements. You'll escalate and follow up with third-party providers on unresolved issues or ongoing incidents. You'll ensure third-party service agreements are adhered to, maintaining the required quality and efficiency levels. You'll provide feedback to third-party providers on service improvements, ensuring the best outcomes for platform operations. You'll manage and execute change management activities, ensuring seamless implementation of new services, updates, and system configurations. You'll take ownership of program work related to platform improvements, upgrades, and migrations within Azure and other supporting areas. You'll coordinate with business units, IT teams, and security teams to ensure program work aligns with business objectives and regulatory requirements. You'll provide technical advice and guidance during planning and execution phases of platform changes and upgrades. You'll drive the adoption of automation tools and processes to optimize infrastructure management and reduce manual tasks. You'll lead and implement modernization initiatives across platforms, ensuring integration with modern cloud-based technologies. You'll utilise IaC frameworks like Terraform, ARM templates, to ensure repeatable, scalable deployments of cloud resources. You'll collaborate with development teams to integrate continuous integration and continuous deployment (CI/CD) pipelines for improved infrastructure management. You'll partner with other platform engineering teams to provide operational support and troubleshooting for enterprise services. You'll collaborate with Cyber and Info Sec teams to ensure domain, AD, and DNS services adhere to security best practices and regulatory requirements. You'll engage with cross-functional teams, including developers, product managers, and business leaders, to understand requirements and translate them into technical solutions. You'll provide technical advice and mentorship to junior engineers and teams. You'll ensure the security, performance, and compliance of cloud services and infrastructure in Azure. You'll conduct regular platform reviews to identify optimization opportunities and ensure adherence to industry best practices. You'll troubleshoot and resolve platform-related incidents in a timely manner, ensuring minimal disruption to business operations. You'll implement and manage monitoring solutions to ensure high availability, reliability, and performance of core platforms. You'll create and maintain detailed documentation for platform configurations, standards, and procedures. You'll share knowledge across teams to facilitate continuous improvement and cross-team collaboration. You'll write and review knowledgebase articles, operational guides, and best practice recommendations for cloud infrastructure and services. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times. You'll be part of a 365/24/7 on-call to manage incidents, security alerts, and escalations as required. Experience & knowledge Knowledge of FCA requirements (including individual responsibilities in relation to Consumer Duty) Demonstrable hands-on experience in platform engineering or cloud infrastructure management, specifically with Azure. Proven experience implementing IaC practices and managing cloud environments with a focus on automation and scalability. Experience working in an enterprise-level environment, managing core infrastructure and services at scale. Prior experience in managing change, program work, and cloud transformation projects. Experience in resolving incidents, managing service requests, and providing support within SLA targets. Experience with cloud migration, modernization, and disaster recovery planning. Skills Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: . click apply for full job details
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £55,226 - £69,032, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for Core Platform Technical Engineers who'll be responsible for managing and supporting the infrastructure and core services within the Azure cloud environment, as well as driving modernisation and automation efforts. This role focuses on platform engineering, including infrastructure-as-code (IaC), Azure Kubernetes Services (AKS), Terraform, managing domains, Active Directory (AD), DNS, authentication services, and program and change work. The Core Platform Technical Engineers will ensure the operational stability, scalability, and security of core enterprise platforms in Azure, as well as supporting other critical areas that align with business needs. You'll also support continuous improvement initiatives by modernising infrastructure, implement automation, and oversee the management of enterprise services. A key part of the role involves resolving incidents and requests within SLA, collaborating with third-party providers as an extension of the internal team, and providing expert technical support and advice to both internal teams and end-users. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. What's involved: You'll manage, monitor, and support core infrastructure and services within the Azure cloud environment. You'll oversee domain management, Active Directory (AD), DNS, and authentication services to ensure robust enterprise security and operational continuity. You'll implement infrastructure-as-code (IaC) practices to automate the deployment, configuration, and management of cloud resources. You'll develop, maintain, and optimise cloud infrastructure, ensuring it aligns with business needs and technology roadmaps. You'll lead efforts to modernise core infrastructure to support scalable, secure, and highly available platforms. You'll collaborate with other platform engineering teams and stakeholders to ensure platform stability and reliability. You'll develop, maintain, and optimise on Prem infrastructure in 1st Central offices You'll resolve platform-related incidents and service requests within agreed Service Level Agreements (SLAs). You'll ensure incidents and requests are logged, prioritized, and triaged appropriately to meet SLA targets. You'll provide timely resolution of incidents and technical support for end-users, ensuring minimal disruption to business operations. You'll collaborate with cross-functional teams to investigate and remediate issues affecting platform availability and performance. You'll track and report the status of ongoing incidents, keeping stakeholders informed of progress. You'll work with third-party providers and vendors as an extension of the internal team, ensuring seamless collaboration on incidents, issues, and platform improvements. You'll escalate and follow up with third-party providers on unresolved issues or ongoing incidents. You'll ensure third-party service agreements are adhered to, maintaining the required quality and efficiency levels. You'll provide feedback to third-party providers on service improvements, ensuring the best outcomes for platform operations. You'll manage and execute change management activities, ensuring seamless implementation of new services, updates, and system configurations. You'll take ownership of program work related to platform improvements, upgrades, and migrations within Azure and other supporting areas. You'll coordinate with business units, IT teams, and security teams to ensure program work aligns with business objectives and regulatory requirements. You'll provide technical advice and guidance during planning and execution phases of platform changes and upgrades. You'll drive the adoption of automation tools and processes to optimize infrastructure management and reduce manual tasks. You'll lead and implement modernization initiatives across platforms, ensuring integration with modern cloud-based technologies. You'll utilise IaC frameworks like Terraform, ARM templates, to ensure repeatable, scalable deployments of cloud resources. You'll collaborate with development teams to integrate continuous integration and continuous deployment (CI/CD) pipelines for improved infrastructure management. You'll partner with other platform engineering teams to provide operational support and troubleshooting for enterprise services. You'll collaborate with Cyber and Info Sec teams to ensure domain, AD, and DNS services adhere to security best practices and regulatory requirements. You'll engage with cross-functional teams, including developers, product managers, and business leaders, to understand requirements and translate them into technical solutions. You'll provide technical advice and mentorship to junior engineers and teams. You'll ensure the security, performance, and compliance of cloud services and infrastructure in Azure. You'll conduct regular platform reviews to identify optimization opportunities and ensure adherence to industry best practices. You'll troubleshoot and resolve platform-related incidents in a timely manner, ensuring minimal disruption to business operations. You'll implement and manage monitoring solutions to ensure high availability, reliability, and performance of core platforms. You'll create and maintain detailed documentation for platform configurations, standards, and procedures. You'll share knowledge across teams to facilitate continuous improvement and cross-team collaboration. You'll write and review knowledgebase articles, operational guides, and best practice recommendations for cloud infrastructure and services. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times. You'll be part of a 365/24/7 on-call to manage incidents, security alerts, and escalations as required. Experience & knowledge Knowledge of FCA requirements (including individual responsibilities in relation to Consumer Duty) Demonstrable hands-on experience in platform engineering or cloud infrastructure management, specifically with Azure. Proven experience implementing IaC practices and managing cloud environments with a focus on automation and scalability. Experience working in an enterprise-level environment, managing core infrastructure and services at scale. Prior experience in managing change, program work, and cloud transformation projects. Experience in resolving incidents, managing service requests, and providing support within SLA targets. Experience with cloud migration, modernization, and disaster recovery planning. Skills Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: . click apply for full job details
03/02/2026
Full time
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £55,226 - £69,032, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for Core Platform Technical Engineers who'll be responsible for managing and supporting the infrastructure and core services within the Azure cloud environment, as well as driving modernisation and automation efforts. This role focuses on platform engineering, including infrastructure-as-code (IaC), Azure Kubernetes Services (AKS), Terraform, managing domains, Active Directory (AD), DNS, authentication services, and program and change work. The Core Platform Technical Engineers will ensure the operational stability, scalability, and security of core enterprise platforms in Azure, as well as supporting other critical areas that align with business needs. You'll also support continuous improvement initiatives by modernising infrastructure, implement automation, and oversee the management of enterprise services. A key part of the role involves resolving incidents and requests within SLA, collaborating with third-party providers as an extension of the internal team, and providing expert technical support and advice to both internal teams and end-users. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. What's involved: You'll manage, monitor, and support core infrastructure and services within the Azure cloud environment. You'll oversee domain management, Active Directory (AD), DNS, and authentication services to ensure robust enterprise security and operational continuity. You'll implement infrastructure-as-code (IaC) practices to automate the deployment, configuration, and management of cloud resources. You'll develop, maintain, and optimise cloud infrastructure, ensuring it aligns with business needs and technology roadmaps. You'll lead efforts to modernise core infrastructure to support scalable, secure, and highly available platforms. You'll collaborate with other platform engineering teams and stakeholders to ensure platform stability and reliability. You'll develop, maintain, and optimise on Prem infrastructure in 1st Central offices You'll resolve platform-related incidents and service requests within agreed Service Level Agreements (SLAs). You'll ensure incidents and requests are logged, prioritized, and triaged appropriately to meet SLA targets. You'll provide timely resolution of incidents and technical support for end-users, ensuring minimal disruption to business operations. You'll collaborate with cross-functional teams to investigate and remediate issues affecting platform availability and performance. You'll track and report the status of ongoing incidents, keeping stakeholders informed of progress. You'll work with third-party providers and vendors as an extension of the internal team, ensuring seamless collaboration on incidents, issues, and platform improvements. You'll escalate and follow up with third-party providers on unresolved issues or ongoing incidents. You'll ensure third-party service agreements are adhered to, maintaining the required quality and efficiency levels. You'll provide feedback to third-party providers on service improvements, ensuring the best outcomes for platform operations. You'll manage and execute change management activities, ensuring seamless implementation of new services, updates, and system configurations. You'll take ownership of program work related to platform improvements, upgrades, and migrations within Azure and other supporting areas. You'll coordinate with business units, IT teams, and security teams to ensure program work aligns with business objectives and regulatory requirements. You'll provide technical advice and guidance during planning and execution phases of platform changes and upgrades. You'll drive the adoption of automation tools and processes to optimize infrastructure management and reduce manual tasks. You'll lead and implement modernization initiatives across platforms, ensuring integration with modern cloud-based technologies. You'll utilise IaC frameworks like Terraform, ARM templates, to ensure repeatable, scalable deployments of cloud resources. You'll collaborate with development teams to integrate continuous integration and continuous deployment (CI/CD) pipelines for improved infrastructure management. You'll partner with other platform engineering teams to provide operational support and troubleshooting for enterprise services. You'll collaborate with Cyber and Info Sec teams to ensure domain, AD, and DNS services adhere to security best practices and regulatory requirements. You'll engage with cross-functional teams, including developers, product managers, and business leaders, to understand requirements and translate them into technical solutions. You'll provide technical advice and mentorship to junior engineers and teams. You'll ensure the security, performance, and compliance of cloud services and infrastructure in Azure. You'll conduct regular platform reviews to identify optimization opportunities and ensure adherence to industry best practices. You'll troubleshoot and resolve platform-related incidents in a timely manner, ensuring minimal disruption to business operations. You'll implement and manage monitoring solutions to ensure high availability, reliability, and performance of core platforms. You'll create and maintain detailed documentation for platform configurations, standards, and procedures. You'll share knowledge across teams to facilitate continuous improvement and cross-team collaboration. You'll write and review knowledgebase articles, operational guides, and best practice recommendations for cloud infrastructure and services. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times. You'll be part of a 365/24/7 on-call to manage incidents, security alerts, and escalations as required. Experience & knowledge Knowledge of FCA requirements (including individual responsibilities in relation to Consumer Duty) Demonstrable hands-on experience in platform engineering or cloud infrastructure management, specifically with Azure. Proven experience implementing IaC practices and managing cloud environments with a focus on automation and scalability. Experience working in an enterprise-level environment, managing core infrastructure and services at scale. Prior experience in managing change, program work, and cloud transformation projects. Experience in resolving incidents, managing service requests, and providing support within SLA targets. Experience with cloud migration, modernization, and disaster recovery planning. Skills Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: . click apply for full job details
We run on people power. Come join us. Oyinda OduntanHead of Operational Excellence Development Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
03/02/2026
Full time
We run on people power. Come join us. Oyinda OduntanHead of Operational Excellence Development Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £55,226 - £69,032, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for Core Platform Technical Engineers who'll be responsible for managing and supporting the infrastructure and core services within the Azure cloud environment, as well as driving modernisation and automation efforts. This role focuses on platform engineering, including infrastructure-as-code (IaC), Azure Kubernetes Services (AKS), Terraform, managing domains, Active Directory (AD), DNS, authentication services, and program and change work. The Core Platform Technical Engineers will ensure the operational stability, scalability, and security of core enterprise platforms in Azure, as well as supporting other critical areas that align with business needs. You'll also support continuous improvement initiatives by modernising infrastructure, implement automation, and oversee the management of enterprise services. A key part of the role involves resolving incidents and requests within SLA, collaborating with third-party providers as an extension of the internal team, and providing expert technical support and advice to both internal teams and end-users. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. What's involved: You'll manage, monitor, and support core infrastructure and services within the Azure cloud environment. You'll oversee domain management, Active Directory (AD), DNS, and authentication services to ensure robust enterprise security and operational continuity. You'll implement infrastructure-as-code (IaC) practices to automate the deployment, configuration, and management of cloud resources. You'll develop, maintain, and optimise cloud infrastructure, ensuring it aligns with business needs and technology roadmaps. You'll lead efforts to modernise core infrastructure to support scalable, secure, and highly available platforms. You'll collaborate with other platform engineering teams and stakeholders to ensure platform stability and reliability. You'll develop, maintain, and optimise on Prem infrastructure in 1st Central offices You'll resolve platform-related incidents and service requests within agreed Service Level Agreements (SLAs). You'll ensure incidents and requests are logged, prioritized, and triaged appropriately to meet SLA targets. You'll provide timely resolution of incidents and technical support for end-users, ensuring minimal disruption to business operations. You'll collaborate with cross-functional teams to investigate and remediate issues affecting platform availability and performance. You'll track and report the status of ongoing incidents, keeping stakeholders informed of progress. You'll work with third-party providers and vendors as an extension of the internal team, ensuring seamless collaboration on incidents, issues, and platform improvements. You'll escalate and follow up with third-party providers on unresolved issues or ongoing incidents. You'll ensure third-party service agreements are adhered to, maintaining the required quality and efficiency levels. You'll provide feedback to third-party providers on service improvements, ensuring the best outcomes for platform operations. You'll manage and execute change management activities, ensuring seamless implementation of new services, updates, and system configurations. You'll take ownership of program work related to platform improvements, upgrades, and migrations within Azure and other supporting areas. You'll coordinate with business units, IT teams, and security teams to ensure program work aligns with business objectives and regulatory requirements. You'll provide technical advice and guidance during planning and execution phases of platform changes and upgrades. You'll drive the adoption of automation tools and processes to optimize infrastructure management and reduce manual tasks. You'll lead and implement modernization initiatives across platforms, ensuring integration with modern cloud-based technologies. You'll utilise IaC frameworks like Terraform, ARM templates, to ensure repeatable, scalable deployments of cloud resources. You'll collaborate with development teams to integrate continuous integration and continuous deployment (CI/CD) pipelines for improved infrastructure management. You'll partner with other platform engineering teams to provide operational support and troubleshooting for enterprise services. You'll collaborate with Cyber and Info Sec teams to ensure domain, AD, and DNS services adhere to security best practices and regulatory requirements. You'll engage with cross-functional teams, including developers, product managers, and business leaders, to understand requirements and translate them into technical solutions. You'll provide technical advice and mentorship to junior engineers and teams. You'll ensure the security, performance, and compliance of cloud services and infrastructure in Azure. You'll conduct regular platform reviews to identify optimization opportunities and ensure adherence to industry best practices. You'll troubleshoot and resolve platform-related incidents in a timely manner, ensuring minimal disruption to business operations. You'll implement and manage monitoring solutions to ensure high availability, reliability, and performance of core platforms. You'll create and maintain detailed documentation for platform configurations, standards, and procedures. You'll share knowledge across teams to facilitate continuous improvement and cross-team collaboration. You'll write and review knowledgebase articles, operational guides, and best practice recommendations for cloud infrastructure and services. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times. You'll be part of a 365/24/7 on-call to manage incidents, security alerts, and escalations as required. Experience & knowledge Knowledge of FCA requirements (including individual responsibilities in relation to Consumer Duty) Demonstrable hands-on experience in platform engineering or cloud infrastructure management, specifically with Azure. Proven experience implementing IaC practices and managing cloud environments with a focus on automation and scalability. Experience working in an enterprise-level environment, managing core infrastructure and services at scale. Prior experience in managing change, program work, and cloud transformation projects. Experience in resolving incidents, managing service requests, and providing support within SLA targets. Experience with cloud migration, modernization, and disaster recovery planning. Skills Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: . click apply for full job details
03/02/2026
Full time
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £55,226 - £69,032, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for Core Platform Technical Engineers who'll be responsible for managing and supporting the infrastructure and core services within the Azure cloud environment, as well as driving modernisation and automation efforts. This role focuses on platform engineering, including infrastructure-as-code (IaC), Azure Kubernetes Services (AKS), Terraform, managing domains, Active Directory (AD), DNS, authentication services, and program and change work. The Core Platform Technical Engineers will ensure the operational stability, scalability, and security of core enterprise platforms in Azure, as well as supporting other critical areas that align with business needs. You'll also support continuous improvement initiatives by modernising infrastructure, implement automation, and oversee the management of enterprise services. A key part of the role involves resolving incidents and requests within SLA, collaborating with third-party providers as an extension of the internal team, and providing expert technical support and advice to both internal teams and end-users. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. What's involved: You'll manage, monitor, and support core infrastructure and services within the Azure cloud environment. You'll oversee domain management, Active Directory (AD), DNS, and authentication services to ensure robust enterprise security and operational continuity. You'll implement infrastructure-as-code (IaC) practices to automate the deployment, configuration, and management of cloud resources. You'll develop, maintain, and optimise cloud infrastructure, ensuring it aligns with business needs and technology roadmaps. You'll lead efforts to modernise core infrastructure to support scalable, secure, and highly available platforms. You'll collaborate with other platform engineering teams and stakeholders to ensure platform stability and reliability. You'll develop, maintain, and optimise on Prem infrastructure in 1st Central offices You'll resolve platform-related incidents and service requests within agreed Service Level Agreements (SLAs). You'll ensure incidents and requests are logged, prioritized, and triaged appropriately to meet SLA targets. You'll provide timely resolution of incidents and technical support for end-users, ensuring minimal disruption to business operations. You'll collaborate with cross-functional teams to investigate and remediate issues affecting platform availability and performance. You'll track and report the status of ongoing incidents, keeping stakeholders informed of progress. You'll work with third-party providers and vendors as an extension of the internal team, ensuring seamless collaboration on incidents, issues, and platform improvements. You'll escalate and follow up with third-party providers on unresolved issues or ongoing incidents. You'll ensure third-party service agreements are adhered to, maintaining the required quality and efficiency levels. You'll provide feedback to third-party providers on service improvements, ensuring the best outcomes for platform operations. You'll manage and execute change management activities, ensuring seamless implementation of new services, updates, and system configurations. You'll take ownership of program work related to platform improvements, upgrades, and migrations within Azure and other supporting areas. You'll coordinate with business units, IT teams, and security teams to ensure program work aligns with business objectives and regulatory requirements. You'll provide technical advice and guidance during planning and execution phases of platform changes and upgrades. You'll drive the adoption of automation tools and processes to optimize infrastructure management and reduce manual tasks. You'll lead and implement modernization initiatives across platforms, ensuring integration with modern cloud-based technologies. You'll utilise IaC frameworks like Terraform, ARM templates, to ensure repeatable, scalable deployments of cloud resources. You'll collaborate with development teams to integrate continuous integration and continuous deployment (CI/CD) pipelines for improved infrastructure management. You'll partner with other platform engineering teams to provide operational support and troubleshooting for enterprise services. You'll collaborate with Cyber and Info Sec teams to ensure domain, AD, and DNS services adhere to security best practices and regulatory requirements. You'll engage with cross-functional teams, including developers, product managers, and business leaders, to understand requirements and translate them into technical solutions. You'll provide technical advice and mentorship to junior engineers and teams. You'll ensure the security, performance, and compliance of cloud services and infrastructure in Azure. You'll conduct regular platform reviews to identify optimization opportunities and ensure adherence to industry best practices. You'll troubleshoot and resolve platform-related incidents in a timely manner, ensuring minimal disruption to business operations. You'll implement and manage monitoring solutions to ensure high availability, reliability, and performance of core platforms. You'll create and maintain detailed documentation for platform configurations, standards, and procedures. You'll share knowledge across teams to facilitate continuous improvement and cross-team collaboration. You'll write and review knowledgebase articles, operational guides, and best practice recommendations for cloud infrastructure and services. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times. You'll be part of a 365/24/7 on-call to manage incidents, security alerts, and escalations as required. Experience & knowledge Knowledge of FCA requirements (including individual responsibilities in relation to Consumer Duty) Demonstrable hands-on experience in platform engineering or cloud infrastructure management, specifically with Azure. Proven experience implementing IaC practices and managing cloud environments with a focus on automation and scalability. Experience working in an enterprise-level environment, managing core infrastructure and services at scale. Prior experience in managing change, program work, and cloud transformation projects. Experience in resolving incidents, managing service requests, and providing support within SLA targets. Experience with cloud migration, modernization, and disaster recovery planning. Skills Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory (AD), DNS, and security management. Proficiency in Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates Expertise in managing and securing domain services, Active Directory, DNS, and authentication protocols. Familiarity with cloud platform automation tools and CI/CD pipeline integration (e.g., Azure DevOps, GitHub Actions). Hands-on experience with enterprise-grade Azure services, including compute, storage, networking, and monitoring solutions. Deep understanding of security best practices, including Azure security features and tools (e.g., Azure Security Center, Azure Policy, RBAC). Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: . click apply for full job details
Senior Machine Learning Operations Engineer Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £65,000 - £75,000 - depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're big on data: it gives us the insights we need to give the right cover to the right customers at the right price. But it's the people inside and outside our business that power us and were currently on the hunt for 2 experienced Senior Machine Learning Operation Engineers to join our Data Function. You'll play a significant role within our Data Function, working on the design and implementation of machine learning model engineering frameworks, solutions, and best practices. You'll be technically proficient in machine learning and its applications; you'll demonstrate an understanding of data management and show a keen interest in keeping up with industry trends. You'll work closely with different teams such as Data Science, Data Engineering, Architecture, and Software Development to ensure efficient operation and use of Data Science models and will facilitate the full life cycle of machine learning models from data ingestion, model development, testing, validation, deployment, to monitoring and retraining of models within different environments. If you've a strong understanding of Microsoft Azure, fluency in data science coding, and expertise in MLOps frameworks, we want to hear from you. Bring your excellent communication, problem-solving, and organizational skills to our team and help us drive innovation and excellence. This is a flexible hybrid working role with occasional visits to our offices, when required,in either Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey.If you live further afield, we'll accept applications for remote workers! We offer great flexibility in working patterns and a company-wide culture to be proud of. Core skills were looking for to succeed in the role: A strong understanding of Microsoft Azure, (Azure ML, Azure Stream Analytics, Cognitive services, Event Hubs, Synapse, and Data Factory) Fluency in common data science coding capabilities such as Python and modelling frameworks such as Pytorch, Tensorflow etc You'll be skilled in application of MLOps frameworks within a production environment Excellent communication skills, both verbal and written Strong time management and organisation skills Ability to diagnose and troubleshoot problems quickly Excellent problem-solving and analytic skills Powering the business with the right tools What's involved: You'll contribute to the design and implementation of Machine Learning Engineering standards and frameworks. You'll support model development, with an emphasis on auditability, versioning, and data security. You'll implement automated data science model testing and validation. You'll assist in the optimisation of deployed ML model scoring code in production services. You'll assist in the design and implementation of data pipelines and engineering infrastructure to embed scaled machine learning solutions. You'll use CI/CD pipelines, manage the deployment and version management of large numbers of data science models (Azure DevOps). You'll support the implementation of Machine Learning Ops on cloud (Azure & Azure ML. Experience with Databricks is advantageous.) You'll protect against model degradation and operational performance issues through the development and continual automated monitoring of model execution and model quality. You'll manage automatic model retraining within a production environment. You'll engage in group discussions on system design and architecture, sharing knowledge with the wider engineering community. You'll collaborate closely with data scientists, data engineers, architects, and the software development team. You'll liaise with stakeholders across the business to ensure ML is being used to improve strategic business decisions and identify new areas for improvements. You'll adhere to the Group Code of Conduct and Fitness and Propriety policies, Company Policies, Values, guidelines, and other relevant standards/ regulations at all times. Experience & knowledge Experience in developing and maintaining production ML systems, including automatic model retraining and monitoring of production models Deploying Infrastructure as Code (IAC) across various environments such as dev, uat and prod Handling large volumes of data in various stages of the data pipeline, from ingestion to processing Proven experience with feature stores, using them for both offline model development and online production usage Building integrations between cloud-based systems using APIs, specifically within the Azure environment Practical knowledge of agile methodologies applied in a data science and machine learning environment Designing, implementing, and maintaining data software development lifecycles, with a focus on continuous integration and deployment (CI/CD) Demonstratable expertise in machine learning methodology, best practices, and frameworks Understanding of microservices architecture, RESTful API design, development, and integration Basic understanding of networking concepts within Azure Familiarity with Docker and Kubernetes is advantageous Experience within financial/insurance services industry is advantageous Experience with AzureML and Databricks is advantageous Skills & Qualifications Strong understanding of Microsoft Azure, (Azure ML, Azure Stream Analytics, Cognitive services, Event Hubs, Synapse, and Data Factory) Fluency in common data science coding capabilities such as Python and modelling frameworks such as Pytorch, Tensorflow etc. Skilled in application of MLOps frameworks within a production environment Excellent communication skills, both verbal and written Strong time management and organisation skills Ability to diagnose and troubleshoot problems quickly Excellent problem-solving and analytic skills Behaviours Embrace, embed and incorporate the company values Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team A flexible approach and positive attitude Strives to drive business improvements to contribute to the success of the business This is just the start. Imagine where you could end up! The journey's yours What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
03/02/2026
Full time
Senior Machine Learning Operations Engineer Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £65,000 - £75,000 - depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're big on data: it gives us the insights we need to give the right cover to the right customers at the right price. But it's the people inside and outside our business that power us and were currently on the hunt for 2 experienced Senior Machine Learning Operation Engineers to join our Data Function. You'll play a significant role within our Data Function, working on the design and implementation of machine learning model engineering frameworks, solutions, and best practices. You'll be technically proficient in machine learning and its applications; you'll demonstrate an understanding of data management and show a keen interest in keeping up with industry trends. You'll work closely with different teams such as Data Science, Data Engineering, Architecture, and Software Development to ensure efficient operation and use of Data Science models and will facilitate the full life cycle of machine learning models from data ingestion, model development, testing, validation, deployment, to monitoring and retraining of models within different environments. If you've a strong understanding of Microsoft Azure, fluency in data science coding, and expertise in MLOps frameworks, we want to hear from you. Bring your excellent communication, problem-solving, and organizational skills to our team and help us drive innovation and excellence. This is a flexible hybrid working role with occasional visits to our offices, when required,in either Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey.If you live further afield, we'll accept applications for remote workers! We offer great flexibility in working patterns and a company-wide culture to be proud of. Core skills were looking for to succeed in the role: A strong understanding of Microsoft Azure, (Azure ML, Azure Stream Analytics, Cognitive services, Event Hubs, Synapse, and Data Factory) Fluency in common data science coding capabilities such as Python and modelling frameworks such as Pytorch, Tensorflow etc You'll be skilled in application of MLOps frameworks within a production environment Excellent communication skills, both verbal and written Strong time management and organisation skills Ability to diagnose and troubleshoot problems quickly Excellent problem-solving and analytic skills Powering the business with the right tools What's involved: You'll contribute to the design and implementation of Machine Learning Engineering standards and frameworks. You'll support model development, with an emphasis on auditability, versioning, and data security. You'll implement automated data science model testing and validation. You'll assist in the optimisation of deployed ML model scoring code in production services. You'll assist in the design and implementation of data pipelines and engineering infrastructure to embed scaled machine learning solutions. You'll use CI/CD pipelines, manage the deployment and version management of large numbers of data science models (Azure DevOps). You'll support the implementation of Machine Learning Ops on cloud (Azure & Azure ML. Experience with Databricks is advantageous.) You'll protect against model degradation and operational performance issues through the development and continual automated monitoring of model execution and model quality. You'll manage automatic model retraining within a production environment. You'll engage in group discussions on system design and architecture, sharing knowledge with the wider engineering community. You'll collaborate closely with data scientists, data engineers, architects, and the software development team. You'll liaise with stakeholders across the business to ensure ML is being used to improve strategic business decisions and identify new areas for improvements. You'll adhere to the Group Code of Conduct and Fitness and Propriety policies, Company Policies, Values, guidelines, and other relevant standards/ regulations at all times. Experience & knowledge Experience in developing and maintaining production ML systems, including automatic model retraining and monitoring of production models Deploying Infrastructure as Code (IAC) across various environments such as dev, uat and prod Handling large volumes of data in various stages of the data pipeline, from ingestion to processing Proven experience with feature stores, using them for both offline model development and online production usage Building integrations between cloud-based systems using APIs, specifically within the Azure environment Practical knowledge of agile methodologies applied in a data science and machine learning environment Designing, implementing, and maintaining data software development lifecycles, with a focus on continuous integration and deployment (CI/CD) Demonstratable expertise in machine learning methodology, best practices, and frameworks Understanding of microservices architecture, RESTful API design, development, and integration Basic understanding of networking concepts within Azure Familiarity with Docker and Kubernetes is advantageous Experience within financial/insurance services industry is advantageous Experience with AzureML and Databricks is advantageous Skills & Qualifications Strong understanding of Microsoft Azure, (Azure ML, Azure Stream Analytics, Cognitive services, Event Hubs, Synapse, and Data Factory) Fluency in common data science coding capabilities such as Python and modelling frameworks such as Pytorch, Tensorflow etc. Skilled in application of MLOps frameworks within a production environment Excellent communication skills, both verbal and written Strong time management and organisation skills Ability to diagnose and troubleshoot problems quickly Excellent problem-solving and analytic skills Behaviours Embrace, embed and incorporate the company values Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team A flexible approach and positive attitude Strives to drive business improvements to contribute to the success of the business This is just the start. Imagine where you could end up! The journey's yours What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
A leading insurance company in the UK seeks a Senior Data Scientist to join its innovative team. In this role, you will leverage your analytical and machine learning skills to derive actionable insights from extensive data sets. Responsibilities include developing data services, performing analysis, and implementing solutions in collaboration with various teams. Candidates should have a degree in Data Science and proficiency in Python, with experience in the insurance industry considered an advantage. This flexible hybrid role offers excellent working conditions.
02/02/2026
Full time
A leading insurance company in the UK seeks a Senior Data Scientist to join its innovative team. In this role, you will leverage your analytical and machine learning skills to derive actionable insights from extensive data sets. Responsibilities include developing data services, performing analysis, and implementing solutions in collaboration with various teams. Candidates should have a degree in Data Science and proficiency in Python, with experience in the insurance industry considered an advantage. This flexible hybrid role offers excellent working conditions.
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for a Senior Data Scientist to join a team of data scientists and specialists focused on delivering a portfolio of innovative services that uncover and create value from the company's extensive information assets. In this role, you'll work both independently and collaboratively to apply data science techniques that drive meaningful outcomes. You'll work with large and diverse datasets from multiple sources, spanning both structured and unstructured formats. Using strong critical thinking and problem solving skills, you'll analyse and interpret data, build predictive models, and develop machine learning algorithms that generate actionable insights. You'll propose solutions to business challenges and collaborate with other teams to implement them. Recognising the dependencies Group companies have on in house technology, the Senior Data Scientist will work closely and seamlessly with the Group's in house technology provider, along with data presentation/delivery teams based across multiple locations. This is a flexible hybrid role, with occasional visits to our offices in Salford Quays (Manchester) or Haywards Heath (West Sussex) when required. For those based further afield, we also welcome applications from remote UK based workers. We offer excellent flexibility in working patterns and a company wide culture you can be proud to be part of. Core skills we're looking for to succeed in the role: Analytical & Technical Expertise: Proven analytical and statistical modelling skills Technical Skills: Experience using Python Machine Learning: Ability to build and train machine learning models Professional Experience: Current Data Science experience, with Insurance industry exposure being advantageous but not essential Organisation & Time Management: Strong time management and organisational abilities Education: Degree in Data Science or another quantitative field What's involved: You'll scope out and develop data services, including deep learning, predictive analytics and machine learning, that help to solve business problems You'll perform data analysis and data collection processes that effectively support these services You'll continuously develop data sources through testing of external data You'll work individually and with team members, other teams and suppliers to deliver data science solutions. Review output of junior team members You'll help to identify opportunities across the organisation where data science can add value You'll adhere to good coding practices, work within existing risk controls, identify and report potential risks. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times. Experience & knowledge Proven experience in data science and data analysis Good understanding of statistical techniques and their application, including GLMs, decision trees, random forest, boosting, natural language processing, distributions, clustering, simulation and scenario analysis Knowledge of data platforms, and data processing including batch and real time automation Knowledge of data structures and schemas, data preparation and cleansing Experience of machine learning techniques and libraries Knowledge of data science toolkits and languages, such as R, Python, Scala Experience of data exploration and visualisation tools Good knowledge of data query languages, such as SQL, HiveQL, scripting Knowledge of data integration services and ETL Analytical and problem solving aptitude Understanding of a service based approach to professional services. Experience delivering through Agile change framework Skills & Qualifications Good communication skills, both verbal and written Good time management and organisation skills Proven analytical and statistical modelling skills Degree in Data Science or other quantitative field Behaviours Self motivated and enthusiastic with the desire to meet or exceed targets Determined and passionate, particularly regarding data and technology A decision maker with an ability to work on own initiative or as part of a team A flexible approach and positive attitude Strives to drive business improvements contributing to the success of the business An organised and proactive approach If you've worked in Data Science, and have experience in the insurance industry or with Databricks, both a bonus but not essential - why not apply today? This is just the beginning. Imagine where you could go next. The journey is yours to shape. What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here. Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.
02/02/2026
Full time
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for a Senior Data Scientist to join a team of data scientists and specialists focused on delivering a portfolio of innovative services that uncover and create value from the company's extensive information assets. In this role, you'll work both independently and collaboratively to apply data science techniques that drive meaningful outcomes. You'll work with large and diverse datasets from multiple sources, spanning both structured and unstructured formats. Using strong critical thinking and problem solving skills, you'll analyse and interpret data, build predictive models, and develop machine learning algorithms that generate actionable insights. You'll propose solutions to business challenges and collaborate with other teams to implement them. Recognising the dependencies Group companies have on in house technology, the Senior Data Scientist will work closely and seamlessly with the Group's in house technology provider, along with data presentation/delivery teams based across multiple locations. This is a flexible hybrid role, with occasional visits to our offices in Salford Quays (Manchester) or Haywards Heath (West Sussex) when required. For those based further afield, we also welcome applications from remote UK based workers. We offer excellent flexibility in working patterns and a company wide culture you can be proud to be part of. Core skills we're looking for to succeed in the role: Analytical & Technical Expertise: Proven analytical and statistical modelling skills Technical Skills: Experience using Python Machine Learning: Ability to build and train machine learning models Professional Experience: Current Data Science experience, with Insurance industry exposure being advantageous but not essential Organisation & Time Management: Strong time management and organisational abilities Education: Degree in Data Science or another quantitative field What's involved: You'll scope out and develop data services, including deep learning, predictive analytics and machine learning, that help to solve business problems You'll perform data analysis and data collection processes that effectively support these services You'll continuously develop data sources through testing of external data You'll work individually and with team members, other teams and suppliers to deliver data science solutions. Review output of junior team members You'll help to identify opportunities across the organisation where data science can add value You'll adhere to good coding practices, work within existing risk controls, identify and report potential risks. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times. Experience & knowledge Proven experience in data science and data analysis Good understanding of statistical techniques and their application, including GLMs, decision trees, random forest, boosting, natural language processing, distributions, clustering, simulation and scenario analysis Knowledge of data platforms, and data processing including batch and real time automation Knowledge of data structures and schemas, data preparation and cleansing Experience of machine learning techniques and libraries Knowledge of data science toolkits and languages, such as R, Python, Scala Experience of data exploration and visualisation tools Good knowledge of data query languages, such as SQL, HiveQL, scripting Knowledge of data integration services and ETL Analytical and problem solving aptitude Understanding of a service based approach to professional services. Experience delivering through Agile change framework Skills & Qualifications Good communication skills, both verbal and written Good time management and organisation skills Proven analytical and statistical modelling skills Degree in Data Science or other quantitative field Behaviours Self motivated and enthusiastic with the desire to meet or exceed targets Determined and passionate, particularly regarding data and technology A decision maker with an ability to work on own initiative or as part of a team A flexible approach and positive attitude Strives to drive business improvements contributing to the success of the business An organised and proactive approach If you've worked in Data Science, and have experience in the insurance industry or with Databricks, both a bonus but not essential - why not apply today? This is just the beginning. Imagine where you could go next. The journey is yours to shape. What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here. Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065 - depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We are seeking a Platform Architect responsible for the overall architectural and technical direction of the Focus Platform. This role involves defining and managing the platform's vision, strategy, and roadmap, ensuring alignment with the organisation's objectives and the Enterprise Architecture. You'll collaborate across enterprise change teams to deliver a platform that maximises organisational value and efficiency, while governing the platform's health and compliance. We value flexible working arrangements, so you can choose to work remotely or from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, with occasional office visits. Core skills required: Significant experience in at least two technology solution development disciplines, such as technical or infrastructure architecture, network management, application development, middleware, database management, or cloud development. Excellent interpersonal skills including teamwork, facilitation, and negotiation. Formal architectural certification (preferred). Formal cloud certification (preferred). Good understanding of SOLID principles and design patterns. Excellent analytical and technical skills. Knowledge of cloud security best practices and compliance. Risk management abilities. Problem-solving skills with a logical approach. Strong communication and interpersonal skills. Key responsibilities: Lead the architectural definition of the Focus Platform, ensuring it meets business and technical goals. Provide technical direction to unify engineering teams, ensuring scalability, performance, and resilience. Monitor the current architecture, identify deficiencies or opportunities, and work with the Product Owner to drive necessary platform changes. Define, document, and maintain reference architecture and develop a strategy for its evolution. Support platform standards, practices, and policies. Work closely with architects, engineers, business analysts, and product owners to oversee architecture changes, ensuring system resilience, performance, and scalability in line with Enterprise Architecture. Identify critical architecture decisions and recommend changes to the Architecture Review Board. Contribute to principles, standards, and solution patterns for the Enterprise Reference Architecture. Identify opportunities for deploying new technologies and innovations to enhance the platform. Engage with senior stakeholders and the executive team, providing advisory services. Ensure compliance with company policies, standards, and regulations. Maintain department risk registers and provide relevant documentation and updates. Experience & knowledge: Leadership experience with architects and senior engineers. Experience with Azure cloud platform architecture. Expertise in C# .Net full-stack application architecture. Experience designing applications on cloud platforms, including containerization (Docker, Kubernetes) and serverless tech. Proven track record in delivering enterprise-class platforms and driving innovation. Experience managing platform vision and strategy. Familiarity with diverse technologies and processing environments. Understanding of emerging technology trends and practical applications. Experience creating and maintaining reference architecture documentation and roadmaps. Experience delivering architecture within Agile frameworks. Strong leadership skills and ability to motivate teams. Experience presenting to senior executives and technical audiences. Excellent communication skills. Insurance or financial services background preferred, but not essential. Knowledge of FCA requirements, including Consumer Duty. Skills & qualifications: Experience in multiple technology solution disciplines. Excellent interpersonal skills. Architectural and cloud certifications preferred. Understanding of SOLID principles and design patterns. Strong analytical and technical skills. Knowledge of cloud security and compliance. Risk management skills. Logical problem-solving abilities. Excellent communication skills. Behaviours: Aligns with and promotes business and technology strategies, leading communication efforts. Results-driven and pragmatic. Self-motivated and organized. Proactive and detail-oriented. Decisive and initiative-taking. Focused on driving business improvements. If you're ready for the challenge and want to join our vibrant team, we'd love to hear from you. What we offer: People-first culture with energetic, supportive workplaces. Perks include health plans, flexible holidays, electric car schemes, flexible working, and additional leave for personal needs.
02/02/2026
Full time
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065 - depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We are seeking a Platform Architect responsible for the overall architectural and technical direction of the Focus Platform. This role involves defining and managing the platform's vision, strategy, and roadmap, ensuring alignment with the organisation's objectives and the Enterprise Architecture. You'll collaborate across enterprise change teams to deliver a platform that maximises organisational value and efficiency, while governing the platform's health and compliance. We value flexible working arrangements, so you can choose to work remotely or from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, with occasional office visits. Core skills required: Significant experience in at least two technology solution development disciplines, such as technical or infrastructure architecture, network management, application development, middleware, database management, or cloud development. Excellent interpersonal skills including teamwork, facilitation, and negotiation. Formal architectural certification (preferred). Formal cloud certification (preferred). Good understanding of SOLID principles and design patterns. Excellent analytical and technical skills. Knowledge of cloud security best practices and compliance. Risk management abilities. Problem-solving skills with a logical approach. Strong communication and interpersonal skills. Key responsibilities: Lead the architectural definition of the Focus Platform, ensuring it meets business and technical goals. Provide technical direction to unify engineering teams, ensuring scalability, performance, and resilience. Monitor the current architecture, identify deficiencies or opportunities, and work with the Product Owner to drive necessary platform changes. Define, document, and maintain reference architecture and develop a strategy for its evolution. Support platform standards, practices, and policies. Work closely with architects, engineers, business analysts, and product owners to oversee architecture changes, ensuring system resilience, performance, and scalability in line with Enterprise Architecture. Identify critical architecture decisions and recommend changes to the Architecture Review Board. Contribute to principles, standards, and solution patterns for the Enterprise Reference Architecture. Identify opportunities for deploying new technologies and innovations to enhance the platform. Engage with senior stakeholders and the executive team, providing advisory services. Ensure compliance with company policies, standards, and regulations. Maintain department risk registers and provide relevant documentation and updates. Experience & knowledge: Leadership experience with architects and senior engineers. Experience with Azure cloud platform architecture. Expertise in C# .Net full-stack application architecture. Experience designing applications on cloud platforms, including containerization (Docker, Kubernetes) and serverless tech. Proven track record in delivering enterprise-class platforms and driving innovation. Experience managing platform vision and strategy. Familiarity with diverse technologies and processing environments. Understanding of emerging technology trends and practical applications. Experience creating and maintaining reference architecture documentation and roadmaps. Experience delivering architecture within Agile frameworks. Strong leadership skills and ability to motivate teams. Experience presenting to senior executives and technical audiences. Excellent communication skills. Insurance or financial services background preferred, but not essential. Knowledge of FCA requirements, including Consumer Duty. Skills & qualifications: Experience in multiple technology solution disciplines. Excellent interpersonal skills. Architectural and cloud certifications preferred. Understanding of SOLID principles and design patterns. Strong analytical and technical skills. Knowledge of cloud security and compliance. Risk management skills. Logical problem-solving abilities. Excellent communication skills. Behaviours: Aligns with and promotes business and technology strategies, leading communication efforts. Results-driven and pragmatic. Self-motivated and organized. Proactive and detail-oriented. Decisive and initiative-taking. Focused on driving business improvements. If you're ready for the challenge and want to join our vibrant team, we'd love to hear from you. What we offer: People-first culture with energetic, supportive workplaces. Perks include health plans, flexible holidays, electric car schemes, flexible working, and additional leave for personal needs.
A leading insurance company in the UK seeks a Senior Data Scientist to join its innovative team. In this role, you will leverage your analytical and machine learning skills to derive actionable insights from extensive data sets. Responsibilities include developing data services, performing analysis, and implementing solutions in collaboration with various teams. Candidates should have a degree in Data Science and proficiency in Python, with experience in the insurance industry considered an advantage. This flexible hybrid role offers excellent working conditions.
02/02/2026
Full time
A leading insurance company in the UK seeks a Senior Data Scientist to join its innovative team. In this role, you will leverage your analytical and machine learning skills to derive actionable insights from extensive data sets. Responsibilities include developing data services, performing analysis, and implementing solutions in collaboration with various teams. Candidates should have a degree in Data Science and proficiency in Python, with experience in the insurance industry considered an advantage. This flexible hybrid role offers excellent working conditions.
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for a Senior Data Scientist to join a team of data scientists and specialists focused on delivering a portfolio of innovative services that uncover and create value from the company's extensive information assets. In this role, you'll work both independently and collaboratively to apply data science techniques that drive meaningful outcomes. You'll work with large and diverse datasets from multiple sources, spanning both structured and unstructured formats. Using strong critical thinking and problem solving skills, you'll analyse and interpret data, build predictive models, and develop machine learning algorithms that generate actionable insights. You'll propose solutions to business challenges and collaborate with other teams to implement them. Recognising the dependencies Group companies have on in house technology, the Senior Data Scientist will work closely and seamlessly with the Group's in house technology provider, along with data presentation/delivery teams based across multiple locations. This is a flexible hybrid role, with occasional visits to our offices in Salford Quays (Manchester) or Haywards Heath (West Sussex) when required. For those based further afield, we also welcome applications from remote UK based workers. We offer excellent flexibility in working patterns and a company wide culture you can be proud to be part of. Core skills we're looking for to succeed in the role: Analytical & Technical Expertise: Proven analytical and statistical modelling skills Technical Skills: Experience using Python Machine Learning: Ability to build and train machine learning models Professional Experience: Current Data Science experience, with Insurance industry exposure being advantageous but not essential Organisation & Time Management: Strong time management and organisational abilities Education: Degree in Data Science or another quantitative field What's involved: You'll scope out and develop data services, including deep learning, predictive analytics and machine learning, that help to solve business problems You'll perform data analysis and data collection processes that effectively support these services You'll continuously develop data sources through testing of external data You'll work individually and with team members, other teams and suppliers to deliver data science solutions. Review output of junior team members You'll help to identify opportunities across the organisation where data science can add value You'll adhere to good coding practices, work within existing risk controls, identify and report potential risks. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times. Experience & knowledge Proven experience in data science and data analysis Good understanding of statistical techniques and their application, including GLMs, decision trees, random forest, boosting, natural language processing, distributions, clustering, simulation and scenario analysis Knowledge of data platforms, and data processing including batch and real time automation Knowledge of data structures and schemas, data preparation and cleansing Experience of machine learning techniques and libraries Knowledge of data science toolkits and languages, such as R, Python, Scala Experience of data exploration and visualisation tools Good knowledge of data query languages, such as SQL, HiveQL, scripting Knowledge of data integration services and ETL Analytical and problem solving aptitude Understanding of a service based approach to professional services. Experience delivering through Agile change framework Skills & Qualifications Good communication skills, both verbal and written Good time management and organisation skills Proven analytical and statistical modelling skills Degree in Data Science or other quantitative field Behaviours Self motivated and enthusiastic with the desire to meet or exceed targets Determined and passionate, particularly regarding data and technology A decision maker with an ability to work on own initiative or as part of a team A flexible approach and positive attitude Strives to drive business improvements contributing to the success of the business An organised and proactive approach If you've worked in Data Science, and have experience in the insurance industry or with Databricks, both a bonus but not essential - why not apply today? This is just the beginning. Imagine where you could go next. The journey is yours to shape. What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here. Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.
02/02/2026
Full time
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're looking for a Senior Data Scientist to join a team of data scientists and specialists focused on delivering a portfolio of innovative services that uncover and create value from the company's extensive information assets. In this role, you'll work both independently and collaboratively to apply data science techniques that drive meaningful outcomes. You'll work with large and diverse datasets from multiple sources, spanning both structured and unstructured formats. Using strong critical thinking and problem solving skills, you'll analyse and interpret data, build predictive models, and develop machine learning algorithms that generate actionable insights. You'll propose solutions to business challenges and collaborate with other teams to implement them. Recognising the dependencies Group companies have on in house technology, the Senior Data Scientist will work closely and seamlessly with the Group's in house technology provider, along with data presentation/delivery teams based across multiple locations. This is a flexible hybrid role, with occasional visits to our offices in Salford Quays (Manchester) or Haywards Heath (West Sussex) when required. For those based further afield, we also welcome applications from remote UK based workers. We offer excellent flexibility in working patterns and a company wide culture you can be proud to be part of. Core skills we're looking for to succeed in the role: Analytical & Technical Expertise: Proven analytical and statistical modelling skills Technical Skills: Experience using Python Machine Learning: Ability to build and train machine learning models Professional Experience: Current Data Science experience, with Insurance industry exposure being advantageous but not essential Organisation & Time Management: Strong time management and organisational abilities Education: Degree in Data Science or another quantitative field What's involved: You'll scope out and develop data services, including deep learning, predictive analytics and machine learning, that help to solve business problems You'll perform data analysis and data collection processes that effectively support these services You'll continuously develop data sources through testing of external data You'll work individually and with team members, other teams and suppliers to deliver data science solutions. Review output of junior team members You'll help to identify opportunities across the organisation where data science can add value You'll adhere to good coding practices, work within existing risk controls, identify and report potential risks. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times. Experience & knowledge Proven experience in data science and data analysis Good understanding of statistical techniques and their application, including GLMs, decision trees, random forest, boosting, natural language processing, distributions, clustering, simulation and scenario analysis Knowledge of data platforms, and data processing including batch and real time automation Knowledge of data structures and schemas, data preparation and cleansing Experience of machine learning techniques and libraries Knowledge of data science toolkits and languages, such as R, Python, Scala Experience of data exploration and visualisation tools Good knowledge of data query languages, such as SQL, HiveQL, scripting Knowledge of data integration services and ETL Analytical and problem solving aptitude Understanding of a service based approach to professional services. Experience delivering through Agile change framework Skills & Qualifications Good communication skills, both verbal and written Good time management and organisation skills Proven analytical and statistical modelling skills Degree in Data Science or other quantitative field Behaviours Self motivated and enthusiastic with the desire to meet or exceed targets Determined and passionate, particularly regarding data and technology A decision maker with an ability to work on own initiative or as part of a team A flexible approach and positive attitude Strives to drive business improvements contributing to the success of the business An organised and proactive approach If you've worked in Data Science, and have experience in the insurance industry or with Databricks, both a bonus but not essential - why not apply today? This is just the beginning. Imagine where you could go next. The journey is yours to shape. What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here. Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: from £70,000 depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Are you a seasoned AI expert ready to take your skills to the next level? Do words like Azure OpenAI, Cognitive Services, prompt engineering, Retrieval-Augmented Generation (RAG) architectures, vector stores, and API integrations make you light up inside? If so, we want to hear from you! At 1st Central, we're on an exciting journey with AI and Generative AI - and we're looking for a Senior AI Engineer to help us shape the future. This isn't just about writing code or building models (though there'll be plenty of that too!). It's about bringing smart ideas to life and making a real impact. You'll be at the heart of our AI strategy - from initial concept and prompt design, through development and testing, to deployment, production, monitoring and continuous improvement optimising cutting-edge AI solutions across the business. One day you might be collaborating with our Data Scientists, Software Engineers and Architects on a new GenAI capability. The next, you're fine-tuning prompts or experimenting with Computer Vision and Natural Language Processing (NLP). You'll stay sharp on emerging trends in AI and push us to keep evolving and delivering state-of-the-art AI capabilities. We're big on flexibility. Our teams are spread across Salford Quays, Manchester, Haywards Heath, West Sussex and Guernsey, but most of us work from home most of the time. We think collaboration is pretty great though, so we like to get together now and then - just to keep those creative sparks flying. Prefer being in the office more often? That works for us too. We're even open to remote working - all we ask is that you join us in person about once a quarter to stay connected and keep those face-to-face vibes alive. Skills that make you a great fit: Proven experience designing, developing, deploying, and managing production-grade AI and Generative AI systems - You've taken projects from whiteboard to real-world impact, building solutions that are scalable, secure, and actually deliver value in live environments. Supporting the organisation in the ethical and responsible adoption of AI solutions - You're not just technically skilled; you understand the importance of fairness, transparency, and trust in AI, helping 1st Central make smart and ethical decisions about how we use this tech. Proactively identifying opportunities to drive efficiency and productivity through Generative AI - You stay curious, spotting where GenAI can simplify processes, enhance experiences, or save time-and you know how to turn those ideas into working solutions. What's involved: Lead the design and implementation of AI engineering frameworks and standards, emphasising API integrations, Azure infrastructure, and Azure security & networking. Architect and develop AI and Generative AI solutions using services like Azure OpenAI and Azure Cognitive Services Implement prompt engineering techniques and Retrieval-Augmented Generation (RAG) architectures. Ensure scalability, security, auditability, and efficiency of AI solutions through detailed system design and development practices. Deploy and manage AI solutions via CI/CD pipelines in Azure DevOps, emphasising automation, version control, and continuous integration. Develop and maintain automated frameworks for testing, validation, and monitoring of AI model accuracy, performance, and reliability. Establish best practices for AI data pipeline development and integration with infrastructure to support scalable deployment. Collaborate closely with Data Scientists, Data Engineers, Software Developers, and Architects for seamless execution of AI initiatives from concept to deployment. Engage with business stakeholders to align AI solutions with strategic objectives and identify opportunities for new AI applications. Foster AI adoption through the development and delivery of comprehensive training tailored to varied audiences. Share expertise through active participation in team discussions, knowledge-sharing sessions, and mentoring across teams. Ensure compliance with the Group Code of Conduct, company guidelines, and relevant regulatory standards at all times. Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times Skills, qualifications, experience & knowledge: Proven experience designing, developing, deploying, and managing production-grade AI and Generative AI systems. Extensive experience with Cloud-based AI and Cognitive Services, and Retrieval-Augmented Generation (RAG) architectures. Deep expertise in API integration, preferably within the Azure ecosystem. Experience with Infrastructure as Code (IaC) across development, testing, and production environments. Solid understanding of Azure networking principles, security frameworks, and infrastructure best practices. Practical experience applying agile methodologies to AI and software development projects. Comprehensive knowledge of Continuous Integration and Continuous Deployment (CI/CD) practices and tools (Azure DevOps preferred). Experience with microservices architecture, RESTful API development, and system integration. Prior experience in financial services or insurance sectors advantageous. Familiarity with AzureML, Databricks, related Azure technologies, Docker, Kubernetes, and containerization is advantageous. Advanced proficiency in Python, and familiarity with AI frameworks such as LangChain Skilled in designing and operationalising AI Ops frameworks within cloud-based production environments. Exceptional communication skills, clearly articulating technical concepts to diverse stakeholders. Excellent organisational, time management, and prioritisation skills. Strong analytical and problem-solving skills, capable of quickly diagnosing and resolving technical issues. Behaviours Embrace, embed and incorporate the company values Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team A flexible approach and positive attitude Strives to drive business improvements to contribute to the success of the business 1st Central isn't your average insurance business. We're tech-driven, people-focused, and always looking for smarter ways to do things. You'll have the space to innovate, experiment, and grow - plus work with some genuinely brilliant minds. This is your chance to work on meaningful AI projects, in a role where your ideas really matter! So what are you waiting for, hit that Apply button! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
02/02/2026
Full time
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: from £70,000 depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Are you a seasoned AI expert ready to take your skills to the next level? Do words like Azure OpenAI, Cognitive Services, prompt engineering, Retrieval-Augmented Generation (RAG) architectures, vector stores, and API integrations make you light up inside? If so, we want to hear from you! At 1st Central, we're on an exciting journey with AI and Generative AI - and we're looking for a Senior AI Engineer to help us shape the future. This isn't just about writing code or building models (though there'll be plenty of that too!). It's about bringing smart ideas to life and making a real impact. You'll be at the heart of our AI strategy - from initial concept and prompt design, through development and testing, to deployment, production, monitoring and continuous improvement optimising cutting-edge AI solutions across the business. One day you might be collaborating with our Data Scientists, Software Engineers and Architects on a new GenAI capability. The next, you're fine-tuning prompts or experimenting with Computer Vision and Natural Language Processing (NLP). You'll stay sharp on emerging trends in AI and push us to keep evolving and delivering state-of-the-art AI capabilities. We're big on flexibility. Our teams are spread across Salford Quays, Manchester, Haywards Heath, West Sussex and Guernsey, but most of us work from home most of the time. We think collaboration is pretty great though, so we like to get together now and then - just to keep those creative sparks flying. Prefer being in the office more often? That works for us too. We're even open to remote working - all we ask is that you join us in person about once a quarter to stay connected and keep those face-to-face vibes alive. Skills that make you a great fit: Proven experience designing, developing, deploying, and managing production-grade AI and Generative AI systems - You've taken projects from whiteboard to real-world impact, building solutions that are scalable, secure, and actually deliver value in live environments. Supporting the organisation in the ethical and responsible adoption of AI solutions - You're not just technically skilled; you understand the importance of fairness, transparency, and trust in AI, helping 1st Central make smart and ethical decisions about how we use this tech. Proactively identifying opportunities to drive efficiency and productivity through Generative AI - You stay curious, spotting where GenAI can simplify processes, enhance experiences, or save time-and you know how to turn those ideas into working solutions. What's involved: Lead the design and implementation of AI engineering frameworks and standards, emphasising API integrations, Azure infrastructure, and Azure security & networking. Architect and develop AI and Generative AI solutions using services like Azure OpenAI and Azure Cognitive Services Implement prompt engineering techniques and Retrieval-Augmented Generation (RAG) architectures. Ensure scalability, security, auditability, and efficiency of AI solutions through detailed system design and development practices. Deploy and manage AI solutions via CI/CD pipelines in Azure DevOps, emphasising automation, version control, and continuous integration. Develop and maintain automated frameworks for testing, validation, and monitoring of AI model accuracy, performance, and reliability. Establish best practices for AI data pipeline development and integration with infrastructure to support scalable deployment. Collaborate closely with Data Scientists, Data Engineers, Software Developers, and Architects for seamless execution of AI initiatives from concept to deployment. Engage with business stakeholders to align AI solutions with strategic objectives and identify opportunities for new AI applications. Foster AI adoption through the development and delivery of comprehensive training tailored to varied audiences. Share expertise through active participation in team discussions, knowledge-sharing sessions, and mentoring across teams. Ensure compliance with the Group Code of Conduct, company guidelines, and relevant regulatory standards at all times. Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times Skills, qualifications, experience & knowledge: Proven experience designing, developing, deploying, and managing production-grade AI and Generative AI systems. Extensive experience with Cloud-based AI and Cognitive Services, and Retrieval-Augmented Generation (RAG) architectures. Deep expertise in API integration, preferably within the Azure ecosystem. Experience with Infrastructure as Code (IaC) across development, testing, and production environments. Solid understanding of Azure networking principles, security frameworks, and infrastructure best practices. Practical experience applying agile methodologies to AI and software development projects. Comprehensive knowledge of Continuous Integration and Continuous Deployment (CI/CD) practices and tools (Azure DevOps preferred). Experience with microservices architecture, RESTful API development, and system integration. Prior experience in financial services or insurance sectors advantageous. Familiarity with AzureML, Databricks, related Azure technologies, Docker, Kubernetes, and containerization is advantageous. Advanced proficiency in Python, and familiarity with AI frameworks such as LangChain Skilled in designing and operationalising AI Ops frameworks within cloud-based production environments. Exceptional communication skills, clearly articulating technical concepts to diverse stakeholders. Excellent organisational, time management, and prioritisation skills. Strong analytical and problem-solving skills, capable of quickly diagnosing and resolving technical issues. Behaviours Embrace, embed and incorporate the company values Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team A flexible approach and positive attitude Strives to drive business improvements to contribute to the success of the business 1st Central isn't your average insurance business. We're tech-driven, people-focused, and always looking for smarter ways to do things. You'll have the space to innovate, experiment, and grow - plus work with some genuinely brilliant minds. This is your chance to work on meaningful AI projects, in a role where your ideas really matter! So what are you waiting for, hit that Apply button! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065 - depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We are seeking a Platform Architect responsible for the overall architectural and technical direction of the Focus Platform. This role involves defining and managing the platform's vision, strategy, and roadmap, ensuring alignment with the organisation's objectives and the Enterprise Architecture. You'll collaborate across enterprise change teams to deliver a platform that maximises organisational value and efficiency, while governing the platform's health and compliance. We value flexible working arrangements, so you can choose to work remotely or from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, with occasional office visits. Core skills required: Significant experience in at least two technology solution development disciplines, such as technical or infrastructure architecture, network management, application development, middleware, database management, or cloud development. Excellent interpersonal skills including teamwork, facilitation, and negotiation. Formal architectural certification (preferred). Formal cloud certification (preferred). Good understanding of SOLID principles and design patterns. Excellent analytical and technical skills. Knowledge of cloud security best practices and compliance. Risk management abilities. Problem-solving skills with a logical approach. Strong communication and interpersonal skills. Key responsibilities: Lead the architectural definition of the Focus Platform, ensuring it meets business and technical goals. Provide technical direction to unify engineering teams, ensuring scalability, performance, and resilience. Monitor the current architecture, identify deficiencies or opportunities, and work with the Product Owner to drive necessary platform changes. Define, document, and maintain reference architecture and develop a strategy for its evolution. Support platform standards, practices, and policies. Work closely with architects, engineers, business analysts, and product owners to oversee architecture changes, ensuring system resilience, performance, and scalability in line with Enterprise Architecture. Identify critical architecture decisions and recommend changes to the Architecture Review Board. Contribute to principles, standards, and solution patterns for the Enterprise Reference Architecture. Identify opportunities for deploying new technologies and innovations to enhance the platform. Engage with senior stakeholders and the executive team, providing advisory services. Ensure compliance with company policies, standards, and regulations. Maintain department risk registers and provide relevant documentation and updates. Experience & knowledge: Leadership experience with architects and senior engineers. Experience with Azure cloud platform architecture. Expertise in C# .Net full-stack application architecture. Experience designing applications on cloud platforms, including containerization (Docker, Kubernetes) and serverless tech. Proven track record in delivering enterprise-class platforms and driving innovation. Experience managing platform vision and strategy. Familiarity with diverse technologies and processing environments. Understanding of emerging technology trends and practical applications. Experience creating and maintaining reference architecture documentation and roadmaps. Experience delivering architecture within Agile frameworks. Strong leadership skills and ability to motivate teams. Experience presenting to senior executives and technical audiences. Excellent communication skills. Insurance or financial services background preferred, but not essential. Knowledge of FCA requirements, including Consumer Duty. Skills & qualifications: Experience in multiple technology solution disciplines. Excellent interpersonal skills. Architectural and cloud certifications preferred. Understanding of SOLID principles and design patterns. Strong analytical and technical skills. Knowledge of cloud security and compliance. Risk management skills. Logical problem-solving abilities. Excellent communication skills. Behaviours: Aligns with and promotes business and technology strategies, leading communication efforts. Results-driven and pragmatic. Self-motivated and organized. Proactive and detail-oriented. Decisive and initiative-taking. Focused on driving business improvements. If you're ready for the challenge and want to join our vibrant team, we'd love to hear from you. What we offer: People-first culture with energetic, supportive workplaces. Perks include health plans, flexible holidays, electric car schemes, flexible working, and additional leave for personal needs.
02/02/2026
Full time
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065 - depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We are seeking a Platform Architect responsible for the overall architectural and technical direction of the Focus Platform. This role involves defining and managing the platform's vision, strategy, and roadmap, ensuring alignment with the organisation's objectives and the Enterprise Architecture. You'll collaborate across enterprise change teams to deliver a platform that maximises organisational value and efficiency, while governing the platform's health and compliance. We value flexible working arrangements, so you can choose to work remotely or from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, with occasional office visits. Core skills required: Significant experience in at least two technology solution development disciplines, such as technical or infrastructure architecture, network management, application development, middleware, database management, or cloud development. Excellent interpersonal skills including teamwork, facilitation, and negotiation. Formal architectural certification (preferred). Formal cloud certification (preferred). Good understanding of SOLID principles and design patterns. Excellent analytical and technical skills. Knowledge of cloud security best practices and compliance. Risk management abilities. Problem-solving skills with a logical approach. Strong communication and interpersonal skills. Key responsibilities: Lead the architectural definition of the Focus Platform, ensuring it meets business and technical goals. Provide technical direction to unify engineering teams, ensuring scalability, performance, and resilience. Monitor the current architecture, identify deficiencies or opportunities, and work with the Product Owner to drive necessary platform changes. Define, document, and maintain reference architecture and develop a strategy for its evolution. Support platform standards, practices, and policies. Work closely with architects, engineers, business analysts, and product owners to oversee architecture changes, ensuring system resilience, performance, and scalability in line with Enterprise Architecture. Identify critical architecture decisions and recommend changes to the Architecture Review Board. Contribute to principles, standards, and solution patterns for the Enterprise Reference Architecture. Identify opportunities for deploying new technologies and innovations to enhance the platform. Engage with senior stakeholders and the executive team, providing advisory services. Ensure compliance with company policies, standards, and regulations. Maintain department risk registers and provide relevant documentation and updates. Experience & knowledge: Leadership experience with architects and senior engineers. Experience with Azure cloud platform architecture. Expertise in C# .Net full-stack application architecture. Experience designing applications on cloud platforms, including containerization (Docker, Kubernetes) and serverless tech. Proven track record in delivering enterprise-class platforms and driving innovation. Experience managing platform vision and strategy. Familiarity with diverse technologies and processing environments. Understanding of emerging technology trends and practical applications. Experience creating and maintaining reference architecture documentation and roadmaps. Experience delivering architecture within Agile frameworks. Strong leadership skills and ability to motivate teams. Experience presenting to senior executives and technical audiences. Excellent communication skills. Insurance or financial services background preferred, but not essential. Knowledge of FCA requirements, including Consumer Duty. Skills & qualifications: Experience in multiple technology solution disciplines. Excellent interpersonal skills. Architectural and cloud certifications preferred. Understanding of SOLID principles and design patterns. Strong analytical and technical skills. Knowledge of cloud security and compliance. Risk management skills. Logical problem-solving abilities. Excellent communication skills. Behaviours: Aligns with and promotes business and technology strategies, leading communication efforts. Results-driven and pragmatic. Self-motivated and organized. Proactive and detail-oriented. Decisive and initiative-taking. Focused on driving business improvements. If you're ready for the challenge and want to join our vibrant team, we'd love to hear from you. What we offer: People-first culture with energetic, supportive workplaces. Perks include health plans, flexible holidays, electric car schemes, flexible working, and additional leave for personal needs.
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: from £70,000 depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Are you a seasoned AI expert ready to take your skills to the next level? Do words like Azure OpenAI, Cognitive Services, prompt engineering, Retrieval-Augmented Generation (RAG) architectures, vector stores, and API integrations make you light up inside? If so, we want to hear from you! At 1st Central, we're on an exciting journey with AI and Generative AI - and we're looking for a Senior AI Engineer to help us shape the future. This isn't just about writing code or building models (though there'll be plenty of that too!). It's about bringing smart ideas to life and making a real impact. You'll be at the heart of our AI strategy - from initial concept and prompt design, through development and testing, to deployment, production, monitoring and continuous improvement optimising cutting-edge AI solutions across the business. One day you might be collaborating with our Data Scientists, Software Engineers and Architects on a new GenAI capability. The next, you're fine-tuning prompts or experimenting with Computer Vision and Natural Language Processing (NLP). You'll stay sharp on emerging trends in AI and push us to keep evolving and delivering state-of-the-art AI capabilities. We're big on flexibility. Our teams are spread across Salford Quays, Manchester, Haywards Heath, West Sussex and Guernsey, but most of us work from home most of the time. We think collaboration is pretty great though, so we like to get together now and then - just to keep those creative sparks flying. Prefer being in the office more often? That works for us too. We're even open to remote working - all we ask is that you join us in person about once a quarter to stay connected and keep those face-to-face vibes alive. Skills that make you a great fit: Proven experience designing, developing, deploying, and managing production-grade AI and Generative AI systems - You've taken projects from whiteboard to real-world impact, building solutions that are scalable, secure, and actually deliver value in live environments. Supporting the organisation in the ethical and responsible adoption of AI solutions - You're not just technically skilled; you understand the importance of fairness, transparency, and trust in AI, helping 1st Central make smart and ethical decisions about how we use this tech. Proactively identifying opportunities to drive efficiency and productivity through Generative AI - You stay curious, spotting where GenAI can simplify processes, enhance experiences, or save time-and you know how to turn those ideas into working solutions. What's involved: Lead the design and implementation of AI engineering frameworks and standards, emphasising API integrations, Azure infrastructure, and Azure security & networking. Architect and develop AI and Generative AI solutions using services like Azure OpenAI and Azure Cognitive Services Implement prompt engineering techniques and Retrieval-Augmented Generation (RAG) architectures. Ensure scalability, security, auditability, and efficiency of AI solutions through detailed system design and development practices. Deploy and manage AI solutions via CI/CD pipelines in Azure DevOps, emphasising automation, version control, and continuous integration. Develop and maintain automated frameworks for testing, validation, and monitoring of AI model accuracy, performance, and reliability. Establish best practices for AI data pipeline development and integration with infrastructure to support scalable deployment. Collaborate closely with Data Scientists, Data Engineers, Software Developers, and Architects for seamless execution of AI initiatives from concept to deployment. Engage with business stakeholders to align AI solutions with strategic objectives and identify opportunities for new AI applications. Foster AI adoption through the development and delivery of comprehensive training tailored to varied audiences. Share expertise through active participation in team discussions, knowledge-sharing sessions, and mentoring across teams. Ensure compliance with the Group Code of Conduct, company guidelines, and relevant regulatory standards at all times. Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times Skills, qualifications, experience & knowledge: Proven experience designing, developing, deploying, and managing production-grade AI and Generative AI systems. Extensive experience with Cloud-based AI and Cognitive Services, and Retrieval-Augmented Generation (RAG) architectures. Deep expertise in API integration, preferably within the Azure ecosystem. Experience with Infrastructure as Code (IaC) across development, testing, and production environments. Solid understanding of Azure networking principles, security frameworks, and infrastructure best practices. Practical experience applying agile methodologies to AI and software development projects. Comprehensive knowledge of Continuous Integration and Continuous Deployment (CI/CD) practices and tools (Azure DevOps preferred). Experience with microservices architecture, RESTful API development, and system integration. Prior experience in financial services or insurance sectors advantageous. Familiarity with AzureML, Databricks, related Azure technologies, Docker, Kubernetes, and containerization is advantageous. Advanced proficiency in Python, and familiarity with AI frameworks such as LangChain Skilled in designing and operationalising AI Ops frameworks within cloud-based production environments. Exceptional communication skills, clearly articulating technical concepts to diverse stakeholders. Excellent organisational, time management, and prioritisation skills. Strong analytical and problem-solving skills, capable of quickly diagnosing and resolving technical issues. Behaviours Embrace, embed and incorporate the company values Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team A flexible approach and positive attitude Strives to drive business improvements to contribute to the success of the business 1st Central isn't your average insurance business. We're tech-driven, people-focused, and always looking for smarter ways to do things. You'll have the space to innovate, experiment, and grow - plus work with some genuinely brilliant minds. This is your chance to work on meaningful AI projects, in a role where your ideas really matter! So what are you waiting for, hit that Apply button! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
02/02/2026
Full time
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: from £70,000 depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Are you a seasoned AI expert ready to take your skills to the next level? Do words like Azure OpenAI, Cognitive Services, prompt engineering, Retrieval-Augmented Generation (RAG) architectures, vector stores, and API integrations make you light up inside? If so, we want to hear from you! At 1st Central, we're on an exciting journey with AI and Generative AI - and we're looking for a Senior AI Engineer to help us shape the future. This isn't just about writing code or building models (though there'll be plenty of that too!). It's about bringing smart ideas to life and making a real impact. You'll be at the heart of our AI strategy - from initial concept and prompt design, through development and testing, to deployment, production, monitoring and continuous improvement optimising cutting-edge AI solutions across the business. One day you might be collaborating with our Data Scientists, Software Engineers and Architects on a new GenAI capability. The next, you're fine-tuning prompts or experimenting with Computer Vision and Natural Language Processing (NLP). You'll stay sharp on emerging trends in AI and push us to keep evolving and delivering state-of-the-art AI capabilities. We're big on flexibility. Our teams are spread across Salford Quays, Manchester, Haywards Heath, West Sussex and Guernsey, but most of us work from home most of the time. We think collaboration is pretty great though, so we like to get together now and then - just to keep those creative sparks flying. Prefer being in the office more often? That works for us too. We're even open to remote working - all we ask is that you join us in person about once a quarter to stay connected and keep those face-to-face vibes alive. Skills that make you a great fit: Proven experience designing, developing, deploying, and managing production-grade AI and Generative AI systems - You've taken projects from whiteboard to real-world impact, building solutions that are scalable, secure, and actually deliver value in live environments. Supporting the organisation in the ethical and responsible adoption of AI solutions - You're not just technically skilled; you understand the importance of fairness, transparency, and trust in AI, helping 1st Central make smart and ethical decisions about how we use this tech. Proactively identifying opportunities to drive efficiency and productivity through Generative AI - You stay curious, spotting where GenAI can simplify processes, enhance experiences, or save time-and you know how to turn those ideas into working solutions. What's involved: Lead the design and implementation of AI engineering frameworks and standards, emphasising API integrations, Azure infrastructure, and Azure security & networking. Architect and develop AI and Generative AI solutions using services like Azure OpenAI and Azure Cognitive Services Implement prompt engineering techniques and Retrieval-Augmented Generation (RAG) architectures. Ensure scalability, security, auditability, and efficiency of AI solutions through detailed system design and development practices. Deploy and manage AI solutions via CI/CD pipelines in Azure DevOps, emphasising automation, version control, and continuous integration. Develop and maintain automated frameworks for testing, validation, and monitoring of AI model accuracy, performance, and reliability. Establish best practices for AI data pipeline development and integration with infrastructure to support scalable deployment. Collaborate closely with Data Scientists, Data Engineers, Software Developers, and Architects for seamless execution of AI initiatives from concept to deployment. Engage with business stakeholders to align AI solutions with strategic objectives and identify opportunities for new AI applications. Foster AI adoption through the development and delivery of comprehensive training tailored to varied audiences. Share expertise through active participation in team discussions, knowledge-sharing sessions, and mentoring across teams. Ensure compliance with the Group Code of Conduct, company guidelines, and relevant regulatory standards at all times. Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times Skills, qualifications, experience & knowledge: Proven experience designing, developing, deploying, and managing production-grade AI and Generative AI systems. Extensive experience with Cloud-based AI and Cognitive Services, and Retrieval-Augmented Generation (RAG) architectures. Deep expertise in API integration, preferably within the Azure ecosystem. Experience with Infrastructure as Code (IaC) across development, testing, and production environments. Solid understanding of Azure networking principles, security frameworks, and infrastructure best practices. Practical experience applying agile methodologies to AI and software development projects. Comprehensive knowledge of Continuous Integration and Continuous Deployment (CI/CD) practices and tools (Azure DevOps preferred). Experience with microservices architecture, RESTful API development, and system integration. Prior experience in financial services or insurance sectors advantageous. Familiarity with AzureML, Databricks, related Azure technologies, Docker, Kubernetes, and containerization is advantageous. Advanced proficiency in Python, and familiarity with AI frameworks such as LangChain Skilled in designing and operationalising AI Ops frameworks within cloud-based production environments. Exceptional communication skills, clearly articulating technical concepts to diverse stakeholders. Excellent organisational, time management, and prioritisation skills. Strong analytical and problem-solving skills, capable of quickly diagnosing and resolving technical issues. Behaviours Embrace, embed and incorporate the company values Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team A flexible approach and positive attitude Strives to drive business improvements to contribute to the success of the business 1st Central isn't your average insurance business. We're tech-driven, people-focused, and always looking for smarter ways to do things. You'll have the space to innovate, experiment, and grow - plus work with some genuinely brilliant minds. This is your chance to work on meaningful AI projects, in a role where your ideas really matter! So what are you waiting for, hit that Apply button! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
02/02/2026
Full time
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
Oyinda Oduntan Head of Operational Excellence Development Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
02/02/2026
Full time
Oyinda Oduntan Head of Operational Excellence Development Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
02/02/2026
Full time
Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: up to £80,000 - depending on experience Department: Technology and Data We're First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it's the people inside and outside our business that power us. They make us stand out, help us succeed. We're ambitious. We're growing. We've won awards. Are you ready to embark on an exciting new career adventure? If you've a strong Cyber background and are looking for a new challenge we're on the hunt for a Technical Information Security Manager who'll work as part of our Information Security governance and oversight team. This technically focused role includes delivering our Information Security services (such as consultancy, assurance reviews and risk management) and providing governance and oversight across the business to effectively manage Information Security and Cyber risk. We're big on working flexibly - you'll spend most of your time working from home, with the occasional visit to the office, but of course, it's your choice - if you prefer to be in the office more - that's good with us too. We've offices located in Haywards Heath, West Sussex, Salford Quays, Manchester, and Guernsey it's your choice - or maybe you live further afield, we're happy to accept applications for remote workers! Core skills we're looking for to succeed in the role: Technical Expertise: A strong understanding and background in cyber and IT technologies and controls, as well as how they are designed and operate to manage and reduce risk. Experience in Microsoft security technologies, including endpoint and Azure. Risk and Governance: Ability to take high-level frameworks and security standards and translate them into more detailed control requirements. Act as a partner to the business and provide oversight, assurance and governance to ensure controls are effectively implemented. Security Frameworks: Understanding of security frameworks such as ISO:27001 and PCI-DSS. Strong Communication Skills: Ability to communicate effectively to colleagues at all levels, both verbally and in writing, and translate complex technical information to non-technical audiences while building strong relationships with key stakeholders. What's involved: Implement and maintain established control frameworks such as ISO27001 and PCI-DSS and other relevant security frameworks, including the creation of policies, standards, and other documentation. Lead the governance, oversight, and assurance on technical security controls and technical design on both new and existing solutions in FCG's network and application portfolio. Act as an Information Security consultant to the rest of the business and represent Information Security in key forums to ensure that technical security standards are met and adhered to. Work with stakeholders to ensure that technical security patterns, standards, and sub-standards are developed and maintained. Lead and further develop and mature our extensive Pen testing & other testing programmes. Undertake assurance reviews and assessments, including 3rd Parties, new technical solutions and processes, producing relevant recommendations and reporting. Understand the business and information risk context, proactively working with teams to develop architectures and countermeasures which mitigate risks to an acceptable level. Perform information security risk assessments for change, processes and new solutions, producing recommendations and reporting. Contribute to the running of the Information Security risk processes. Ongoing identification of emerging security threats through regular engagement with control and risk owners, coupled with external security trends, horizon scanning and analysis. Assist in developing the Information & Cyber Security maturity across the business. Contribute to and deliver appropriate security awareness activities and promote good security practice to improve Security culture across the business. Promote the benefits of a robust and secure IT environment ensuring a pragmatic approach to deliver solutions within short timeframes. Be available as part of the Information Security Incident response team when required. Produce other metrics and reporting as required. Ensure compliance with company and other relevant standards/regulations at all times. Experience & Knowledge: Extensive Information & IT Cyber Security experience. Experience of maturing extensive Pen test & other testing programmes. Proficiency in technical security controls and frameworks, including experience and proficiency in cloud security. Experience and expertise in Azure environment security, vulnerability management, and associated processes. Detailed knowledge of Information Security frameworks and standards, particularly PCI-DSS, ISO27001, and other cyber frameworks. Experience of managing Information Security in an Agile Change Environment. Proven track record of undertaking control assurance reviews against best practice standards and identifying gaps. Skills and Qualifications: Excellent communication and interpersonal skills, both verbal and written. Excellent analytical skills. Excellent organisational skills. Behaviours: Able to demonstrate governance and oversight thinking and behaviours. Willingness to continually develop and learn new Information Security and soft skills. Self-motivated and enthusiastic with the desire to meet or exceed targets. An organised and pro-active approach to Information Security. A flexible approach and positive attitude. Emphasis on attention to detail and accuracy. Strives to drive business improvements to contribute to the success of the business. This is just the start. Imagine where you could end up! The journey's yours. What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive.
02/02/2026
Full time
Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: up to £80,000 - depending on experience Department: Technology and Data We're First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it's the people inside and outside our business that power us. They make us stand out, help us succeed. We're ambitious. We're growing. We've won awards. Are you ready to embark on an exciting new career adventure? If you've a strong Cyber background and are looking for a new challenge we're on the hunt for a Technical Information Security Manager who'll work as part of our Information Security governance and oversight team. This technically focused role includes delivering our Information Security services (such as consultancy, assurance reviews and risk management) and providing governance and oversight across the business to effectively manage Information Security and Cyber risk. We're big on working flexibly - you'll spend most of your time working from home, with the occasional visit to the office, but of course, it's your choice - if you prefer to be in the office more - that's good with us too. We've offices located in Haywards Heath, West Sussex, Salford Quays, Manchester, and Guernsey it's your choice - or maybe you live further afield, we're happy to accept applications for remote workers! Core skills we're looking for to succeed in the role: Technical Expertise: A strong understanding and background in cyber and IT technologies and controls, as well as how they are designed and operate to manage and reduce risk. Experience in Microsoft security technologies, including endpoint and Azure. Risk and Governance: Ability to take high-level frameworks and security standards and translate them into more detailed control requirements. Act as a partner to the business and provide oversight, assurance and governance to ensure controls are effectively implemented. Security Frameworks: Understanding of security frameworks such as ISO:27001 and PCI-DSS. Strong Communication Skills: Ability to communicate effectively to colleagues at all levels, both verbally and in writing, and translate complex technical information to non-technical audiences while building strong relationships with key stakeholders. What's involved: Implement and maintain established control frameworks such as ISO27001 and PCI-DSS and other relevant security frameworks, including the creation of policies, standards, and other documentation. Lead the governance, oversight, and assurance on technical security controls and technical design on both new and existing solutions in FCG's network and application portfolio. Act as an Information Security consultant to the rest of the business and represent Information Security in key forums to ensure that technical security standards are met and adhered to. Work with stakeholders to ensure that technical security patterns, standards, and sub-standards are developed and maintained. Lead and further develop and mature our extensive Pen testing & other testing programmes. Undertake assurance reviews and assessments, including 3rd Parties, new technical solutions and processes, producing relevant recommendations and reporting. Understand the business and information risk context, proactively working with teams to develop architectures and countermeasures which mitigate risks to an acceptable level. Perform information security risk assessments for change, processes and new solutions, producing recommendations and reporting. Contribute to the running of the Information Security risk processes. Ongoing identification of emerging security threats through regular engagement with control and risk owners, coupled with external security trends, horizon scanning and analysis. Assist in developing the Information & Cyber Security maturity across the business. Contribute to and deliver appropriate security awareness activities and promote good security practice to improve Security culture across the business. Promote the benefits of a robust and secure IT environment ensuring a pragmatic approach to deliver solutions within short timeframes. Be available as part of the Information Security Incident response team when required. Produce other metrics and reporting as required. Ensure compliance with company and other relevant standards/regulations at all times. Experience & Knowledge: Extensive Information & IT Cyber Security experience. Experience of maturing extensive Pen test & other testing programmes. Proficiency in technical security controls and frameworks, including experience and proficiency in cloud security. Experience and expertise in Azure environment security, vulnerability management, and associated processes. Detailed knowledge of Information Security frameworks and standards, particularly PCI-DSS, ISO27001, and other cyber frameworks. Experience of managing Information Security in an Agile Change Environment. Proven track record of undertaking control assurance reviews against best practice standards and identifying gaps. Skills and Qualifications: Excellent communication and interpersonal skills, both verbal and written. Excellent analytical skills. Excellent organisational skills. Behaviours: Able to demonstrate governance and oversight thinking and behaviours. Willingness to continually develop and learn new Information Security and soft skills. Self-motivated and enthusiastic with the desire to meet or exceed targets. An organised and pro-active approach to Information Security. A flexible approach and positive attitude. Emphasis on attention to detail and accuracy. Strives to drive business improvements to contribute to the success of the business. This is just the start. Imagine where you could end up! The journey's yours. What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive.