Constant Recruitment Ltd

1st / 2nd Line Support Engineer Ashford, Kent - Office-based Up to £32,000 DOE Are you currently working in IT support and ready to strengthen your technical skills? Do you enjoy troubleshooting across Microsoft 365, desktop, and user environments? Are you looking for an MSP where you can genuinely progress, not stay stuck on the same tickets? If so, this could be a strong next step. We are recruiting for a 1st / 2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating at strong 1st Line level or early 2nd Line who wants broader exposure and clear development. The Opportunity You will join a busy, collaborative service desk supporting a wide range of external clients. The environment is structured but fast-moving, and you will gain hands-on exposure across desktop, Microsoft 365, and core infrastructure support. This is an office-based role designed to support learning, knowledge sharing, and technical progression. What You Will Be Doing Acting as a key point of contact for incoming support tickets Providing remote 1st and 2nd line support to clients Troubleshooting Microsoft 365 and Windows desktop issues Managing Active Directory tasks (users, permissions, group policy) Supporting endpoint and Intune-related queries Investigating basic networking issues (DNS, DHCP, TCP/IP) Escalating more complex issues to senior engineers Maintaining accurate ticket updates and documentation Occasionally attending client sites (if at 2nd line level) Technologies You Will Work With Experience in some of the following is beneficial: Windows desktop environments Microsoft 365 (Exchange, Teams, SharePoint) Active Directory Intune / endpoint management Basic networking (DNS, DHCP, TCP/IP) Helpdesk / ticketing systems Printers and end-user hardware You do not need everything solid fundamentals and the right attitude matter most. What We Are Looking For Experience in a 1st Line or 2nd Line IT support role MSP experience is highly desirable Strong customer service and communication skills Good troubleshooting mindset Organised and comfortable managing tickets Full driving licence beneficial (not essential at 1st line level) Why Join? Supportive MSP environment with real progression Exposure to a broad client base and modern tech stack Clear pathway into 2nd Line and beyond Structured team with strong knowledge sharing Up to £32k depending on experience If you are currently in 1st Line and edging into 2nd, or already operating at 2nd Line level and want a supportive MSP environment, this is well worth a conversation.

Front-End Developer (MVC / Web Performance) Folkestone 30,000+ DOE (flexible for the right person) Do these questions sound like you? Do you enjoy turning designs into clean, responsive, high-performing websites? Have you worked within a .NET / MVC environment and are confident bringing front-end builds into production? Do you like working at pace, solving problems, and seeing the real impact of your work on user experience and performance? If so, this could be a strong next step. The Opportunity We are recruiting for a Front-End Developer to join a growing, technology-driven business investing heavily in its digital platforms. This is a hands-on, delivery-focused role where your core responsibility will be taking approved designs and translating them into production-ready front-end code within a .NET MVC environment. This is not a design role you will be working from existing designs and focusing on building, improving, and delivering high-quality web experiences. You will be trusted to take ownership of your work, contribute to improvements across the website, and deliver to tight deadlines. What you will be doing Translating approved designs into responsive, production-ready front-end code Integrating front-end builds into a .NET / MVC platform (Razor views or similar) Ensuring high standards of UI/UX, accessibility, and mobile responsiveness Monitoring and improving website performance, page speed, and usability Supporting analytics tracking (Google Analytics, GTM, events, conversions) Contributing to A/B testing and conversion rate optimisation (CRO) Working with APIs and integrations where required Troubleshooting live issues and improving existing functionality Supporting ongoing improvements across ecommerce and digital platforms What we are looking for Strong front-end development skills (HTML, CSS, JavaScript) Proven experience translating designs into high-quality front-end builds Experience working within a .NET / MVC environment (or similar templating frameworks) Good understanding of responsive design, performance optimisation, and accessibility Experience with Google Analytics / GTM or similar tracking tools Understanding of SEO and conversion rate optimisation principles Ability to work at pace and deliver to deadlines A proactive, problem-solving mindset with a strong sense of ownership Nice to have (not essential) Power BI or data visualisation experience Exposure to automation or AI tools Experience with APIs and asynchronous programming Familiarity with ecommerce platforms or environments The environment You will be joining a forward-thinking, sustainability-focused business investing in digital, data, and automation to improve customer experience and operational performance. This is a role where your work will be visible, valued, and make a real difference not just maintaining existing systems. Package Salary from 30,000 DOE (flexible for the right person) Company pension Cycle to work scheme On-site parking Staff discount

SharePoint Consultant (Junior / Mid-Level) Remote (UK-based) Salary: Circa 50,000 This role is fully remote within the UK. Candidates must already be based in the UK and have the right to work. Applications from outside the UK will not be considered. - Are you working with SharePoint or Microsoft 365 and ready to step into a more consultative role? - Do you enjoy understanding how users actually work, not just fixing issues? - Would you like to build solutions rather than just support them? The Opportunity We are working with a growing Microsoft-focused consultancy delivering modern workplace and collaboration solutions. This role is ideal for someone who already has a solid grounding in SharePoint / Microsoft 365 and wants to move into a more client-facing, solution-focused position. You will not be expected to know everything from day one. You will be supported, developed, and given exposure to real client projects to help you grow into a fully-fledged consultant. The Role You will support the design and delivery of SharePoint and Microsoft 365 solutions, working alongside more senior team members and directly with clients. This will include: Working with clients to understand how they use SharePoint, Teams, and OneDrive Supporting the design and implementation of collaboration and document management solutions Helping deliver intranet and workflow solutions Building automations using Power Automate Supporting migrations from legacy or on-premise environments Assisting with documentation, testing, and project delivery Learning and applying Microsoft security and compliance best practices What We Are Looking For Experience working with SharePoint Online and Microsoft 365 Some exposure to delivering solutions (not just pure support) Understanding of how businesses use collaboration tools Experience with Power Automate (or an interest in learning it further) Good communication skills and confidence working with users or clients Nice to have: Exposure to migrations into Microsoft 365 Basic PowerShell or scripting Awareness of security and compliance features The Person This role suits someone who: Wants to move into a consultancy-style role Enjoys problem solving and improving how things work Communicates clearly and builds relationships easily Is proactive, curious, and keen to learn Takes pride in delivering good, practical solutions Why This Role A step into consultancy, not just another support role Exposure to real client projects and environments Training, support, and progression built in A growing business where you can develop your career

1st Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would you like to join a company that values collaboration, growth, and technical excellence? If so, this could be your next move. The Role As 1st Line Team Leader, you will take ownership of a team of skilled engineers, guiding their performance, development, and day-to-day activities. You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This is a role where your technical knowledge and leadership skills will make a real impact both on the team and on the wider business. What You Will Be Doing Lead and Support the Team Manage, motivate, and mentor your 1st Line Engineers through regular 1-2-1s and coaching. Create a positive, collaborative environment where people can do their best work. Set clear goals and drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements across the service desk. Contribute to documentation and promote best practice across the team. Keep SLAs and KPIs on track, with a focus on customer satisfaction and efficiency. What We Are Looking For Proven experience as a 1st Line or Service Desk Team Leader , ideally within an MSP or similar environment. Strong technical background across Microsoft infrastructure (Windows OS, Office 365, Active Directory, Server OS). A calm, methodical approach to problem-solving and escalation management. Excellent communication skills and the confidence to engage with clients and colleagues at all levels. Experience working to SLAs and KPIs, with a focus on continuous improvement. Certifications such as Microsoft, ITIL or CompTIA would be beneficial, but not essential. Why Join? You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance. The company invests in training, development, and technology, giving you the tools and autonomy to lead your team effectively and keep growing yourself. Interested? Apply today or get in touch for a confidential chat we would love to tell you more about the team and what makes this opportunity stand out.

Junior JavaScript / Node.js Developer Location: Ashford Salary: Up to 35k DOE Level: Junior / early-career Do these questions sound like you? Do you enjoy writing code and want to keep getting better at it? Are you interested in cloud computing and AWS, even if you are still early on that journey? Do you want to be trained properly and build something meaningful, not just fix small tickets? If so, this could be a really strong next step. The opportunity We are recruiting for a Junior JavaScript / Node.js Developer to join a growing, forward-thinking team who care far more about enthusiasm, curiosity, and potential than ticking boxes on a CV. This role is aimed at someone who wants to code. Someone who enjoys building, experimenting, learning, and improving and who is excited by modern development practices, cloud technology, and using AI as part of their workflow. You do not need to be senior. You do need to care. You will be supported, trained, and encouraged to grow technically and professionally. What you will be getting involved in Writing and improving JavaScript / Node.js code Contributing to real products and services, not toy projects Working with cloud-hosted applications, with exposure to AWS Learning how applications are deployed, scaled, and maintained in the cloud Using AI tools responsibly to support development and productivity Collaborating with other developers to design and build solutions properly What they are looking for This role would suit someone who has: Hands-on experience with JavaScript, ideally including Node.js Some exposure to cloud computing, ideally AWS This could be through study, labs, personal projects, or a junior role A genuine interest in how modern applications are built and run Curiosity, enthusiasm, and a desire to keep learning Comfort using AI tools as part of development (and an understanding of their strengths and limits) Any knowledge of InDesign would be a big plus Commercial experience matters less than attitude and ability. Who this is ideal for You might be: Early in your development career Self-taught or bootcamp trained A graduate with practical coding and cloud projects In a junior role but not being stretched or supported properly As long as you can code, want to code, and want to grow , this client is open-minded. Why this role is different Training and development are taken seriously You will be encouraged to learn, ask questions, and improve You will be building things properly, not just maintaining legacy code AI is seen as a tool to support good engineering , not a shortcut

2nd Line Support Tonbridge Up to £35k Hours: Monday - Friday, 8:30am - 5:30pm (with overtime paid for additional project work) Do you enjoy solving technical challenges and supporting people with their IT?Are you ready to take that next step in your career in 2nd Line Support?Would you like to work in a collaborative, friendly team that values both hard work and enjoying what you do? If that sounds like you, this could be a great opportunity. We are working with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2nd Line Support Engineer to join their team. What you will be doing Providing 2nd Line remote and onsite support to a wide range of customers Acting as an escalation point for 1st Line engineers Assisting with installations and project work across core technologies Prioritising and resolving tickets in line with SLAs Creating and maintaining technical documentation Contributing to the Out of Hours rota when required What they're looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 7-11), MS Server () Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls - WatchGuard preferred), DHCP, DNS Active Directory, Antivirus, Printers MS Office (2010/365) Full UK Driving License is essential What's in it for you? This company looks after their team and genuinely values their people. Here's what you can expect: A people-first culture - fair pay, annual salary reviews, Christmas bonuses, and cost-of-living adjustments when needed Flexibility - supportive of life outside of work, including paid family leave days when needed Development - paid training and clear progression opportunities, with your salary increasing as your skills do A positive, team-focused environment - where achievements are celebrated and the occasional pizza-fuelled afternoon keeps things fun

Data Cabling Technician £28,000 - £32,000 Van & Mobile Maidstone, Kent Do you enjoy working with structured cabling and delivering neat, reliable installations? Are you confident with Cat5e/Cat6 cabling and looking to expand into fibre and AV systems? Would you like a role where you can take pride in your work and be trusted to get the job done right? We are looking for a Data Cabling Technician to join a growing technical services team. The role involves installing and maintaining structured cabling, ensuring high-quality, tidy, and professional finishes for a variety of environments including offices, schools, and commercial premises. This is a hands-on role where you will be trusted to plan, run, and deliver projects with professionalism and attention to detail. What you will be doing: Installing and terminating Cat5e and Cat6 cabling Testing and fault-finding on cabling infrastructure Installing patch panels and network points Carrying out cable pulls and ensuring neat, well-presented cabling Rectifying cabling errors and network connectivity issues Installing PoE-powered devices such as CCTV cameras Supporting the wider team with occasional AV or fibre cabling projects What we are looking for: Strong knowledge of Cat5e and Cat6 cabling (fibre knowledge desirable but not essential) Ability to work independently and manage your workload under time pressures Commitment to high standards of workmanship, with neat and tidy results Awareness of health and safety requirements for cabling installations Full UK driving licence Willingness to complete an enhanced DBS check What's in it for you: Salary between £28,000 - £32,000 Company van and mobile phone provided Opportunities to expand skills into fibre optics and AV systems Supportive team environment with varied projects

Application Support Technician Sittingbourne Up to £25k DOE Rural Kent (own transport essential) Are you a school leaver or graduate eager to start a career in technology? Do you have strong communication skills, a love of problem-solving, and plenty of enthusiasm to learn? Would you like to join a supportive team where you'll be trained, mentored, and given the chance to grow into a specialist role? If so, this could be the perfect opportunity to kickstart your career. We are working with an innovative technology business that delivers CRM and marketing solutions to help organisations improve productivity, efficiency, and sales tracking. They work with some of the UK's most recognised brands, tackling complex challenges in the marketing and data space. Their products span both web platforms (eCommerce sites, registration systems) and Windows applications (data mining tools) that integrate with their award-winning marketing software - now a fast-growing industry standard. The Role This is not the kind of IT support where you fix printers or reset passwords. Instead, you'll be supporting applications, data, and CRM systems, making sure everything runs smoothly for clients. You'll investigate issues, support data imports and integrations, and work closely with developers to solve problems. The role will give you exposure to modern technologies and a clear pathway to grow as you gain experience. Knowledge of SQL would be a bonus, but full training will be given if you're eager to learn Key responsibilities include: Providing application and data support for CRM and related systems Investigating and troubleshooting software and data issues (not hardware) Supporting and monitoring data imports, extracts, and integrations Configuring CRM solutions to meet client needs Escalating complex issues to the Development team when needed Assisting end-users with usability queries and explaining solutions clearly Documenting findings and maintaining accurate records The Package Up to £25k starting salary (depending on experience) Full training and mentoring in systems, databases, and modern tools A supportive team environment with plenty of opportunities to learn Clear progression opportunities as you develop your skills Modern office in a creative, friendly environment 5 weeks' holiday pension Fun extras, from social events to a pool table and a well-stocked fridge About You This role is ideal for someone at the start of their career . You could be a school leaver, recent graduate, or just looking for a first step into technology. What matters most is your personality, your communication skills, and your enthusiasm to learn. Own transport is essential due to the rural location Strong communication skills - you enjoy helping people and explaining things clearly Positive, enthusiastic, and keen to build a career in technology GCSE Maths at Grade 6 or 7 (or equivalent) An interest in applications, data, and how systems connect Knowledge of SQL would be a bonus, but full training will be given if you're eager to learn Naturally analytical, accurate, and detail-focused Able to multitask, prioritise, and stay calm under pressure If you are a school or college leaver with great communication skills and a genuine interest in technology, we would love to hear from you.