Constant Recruitment Ltd

Junior Technical Business Analyst Kings Hill, Kent Office Based 30,000 - 35,000 Are you the person who naturally asks "why"? Do you enjoy understanding how systems, processes, and people fit together? Can you spot problems, challenge assumptions, and help turn ideas into practical solutions? We are recruiting for a Junior Technical Business Analyst to join a well-established business based in Kings Hill. This role is not about producing endless documentation or following rigid processes. It is about understanding how the business works, asking the right questions, and helping teams move forward when requirements are unclear, priorities change, or problems need solving. You might currently be working as a Business Analyst, Test Analyst, QA Analyst, Systems Analyst, Application Support Analyst, Project Support Analyst, or in another role where you regularly investigate issues, work with stakeholders, and help deliver change. What matters most is not your job title. We are looking for somebody who is naturally curious, enjoys solving problems, communicates well with different types of people, and is prepared to challenge assumptions when needed. The Role You will act as the link between users, operational teams, and developers. Your job will be to understand what people are trying to achieve, identify what is really required, and help translate that into practical solutions. You will work across a variety of projects and initiatives, ranging from larger business improvements through to smaller day-to-day changes and enhancements. No two days are likely to be the same. This is an environment where priorities can change quickly, where not every answer is immediately available, and where people value action over bureaucracy. What You Will Be Doing Working with stakeholders to understand business problems, challenges, and opportunities Gathering, analysing, and clarifying requirements Translating business needs into clear user stories and technical requirements Supporting workshops, meetings, and requirement gathering sessions Acting as the communication bridge between business users and technical teams Creating and maintaining project and system documentation Supporting testing activities, including creating test cases and validating solutions Logging, tracking, and helping resolve defects and issues Identifying opportunities to improve systems, processes, and ways of working Supporting change initiatives across multiple areas of the business Providing occasional IT and systems support where required (training provided) There is occasional out-of-hours implementation testing, typically once per week, with time given back in lieu. What We Are Looking For We are less interested in specific job titles and more interested in how you think and approach problems. You may already have experience in: Business Analysis Testing or QA Systems Analysis Application Support Software Support Project Support Technical Coordination Change Delivery You will ideally be able to demonstrate: Experience gathering or clarifying requirements Strong written and verbal communication skills Confidence working with both technical and non-technical stakeholders The ability to explain technical concepts in plain English Experience producing documentation, user stories, process maps, or test scripts A logical and analytical approach to problem solving A willingness to challenge assumptions and ask difficult questions when needed The ability to manage multiple priorities simultaneously Technical Awareness You do not need to be a developer. However, you should be comfortable discussing technical concepts with development and delivery teams. Useful exposure may include: Azure DevOps, Jira, ClickUp, or similar tools Basic SQL awareness Software development environments Testing and QA activities Agile, Scrum, Waterfall, or Kanban methodologies Microsoft Office applications including Visio, Excel, Word, and PowerPoint The Type of Person Who Succeeds Here You are likely to be: Naturally curious Analytical and inquisitive Comfortable dealing with ambiguity Pragmatic and solutions-focused Resilient under pressure Organised and adaptable Confident communicating with people at all levels Someone who takes ownership and gets things done You enjoy understanding how things work, identifying better ways of doing them, and helping people achieve positive outcomes. In Return Salary of 30,000 - 35,000 Exposure to a wide variety of projects and business challenges The opportunity to develop your analysis, systems, and stakeholder management skills A supportive environment where you can broaden your experience and grow your career The chance to play a genuine role in improving how the business operates If you enjoy solving problems, asking questions, and helping connect the dots between people, systems, and processes, we would love to hear from you.

1st / 2nd Line Support Engineer - MSP Whitstable, Kent £28,000 - £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What you will be doing • Providing 1st and 2nd line technical support to external clients • Troubleshooting Microsoft 365 and Windows desktop issues • Supporting users across desktop, laptop, mobile, and modern workplace environments • Managing Active Directory and user administration tasks • Supporting Intune and endpoint-related issues • Assisting with networking issues including DNS, DHCP, TCP/IP, Wi-Fi, and connectivity troubleshooting • Escalating more complex issues to senior engineers where required • Maintaining accurate ticket notes and documentation • Visiting client sites when required • Supporting project delivery work as your skills develop Technologies you will work with: Experience in some of the following would be beneficial: • Microsoft 365 • Windows desktop environments • Active Directory • Intune / endpoint management • Basic networking fundamentals • DNS / DHCP / TCP/IP • Firewalls, switches, and Wi-Fi troubleshooting • Helpdesk / ticketing systems • Printers and end-user hardware You do not need experience across everything. Solid technical fundamentals, good communication skills, and the right attitude are more important. What they are looking for • Experience within a 1st Line or 2nd Line IT support role • MSP experience would be highly beneficial • Strong customer service and communication skills • Good troubleshooting ability and willingness to learn • Organised and comfortable managing support tickets • Somebody professional, reliable, and helpful • Full UK driving licence and access to your own vehicle is essential What is on offer • Supportive MSP environment with technical progression • Exposure across Microsoft 365, networking, cloud, and infrastructure technologies • Opportunity to gain broader technical experience and project exposure • Growing business with a collaborative team culture • £28,000 - £32,000 depending on experience If you are currently working in IT support and want a role where you can continue developing your technical skills within a modern MSP environment, this is well worth a conversation.

Digital Support Engineer - Connectivity / Telecoms Goudhurst Circa £28k Do you enjoy working with technology but also like dealing with people? Are you highly organised and good at keeping multiple moving parts on track? Would you enjoy a varied role involving client support, connectivity deployments, hardware installs, and telecoms provisioning? We are recruiting for a Digital Support Engineer to join a growing and highly customer-focused telecoms and connectivity business. This is a varied, hands-on role supporting the Digital Sales team once customer orders have been placed. You will help coordinate and deliver connectivity solutions including broadband, VoIP, Starlink, routers, and digital communications services. This role combines technical coordination, customer service, hardware deployment, and project support. It would suit somebody who enjoys technology, likes helping customers, and takes pride in being organised, responsive, and reliable. Key Responsibilities Deploying hardware including routers and Starlink equipment Provisioning broadband, VoIP, Ethernet, and connectivity services Supporting customer onboarding and installations Coordinating orders and delivery activity Carrying out site surveys Supporting customers via phone, email, and face-to-face meetings Working closely with the sales and technical teams What We Are Looking For Strong customer service and communication skills Highly organised with good attention to detail Technical interest in networking/connectivity/telecoms Comfortable speaking with clients face-to-face and over the phone Full UK driving licence A proactive and reliable approach Experience within telecoms, MSP, connectivity, networking, broadband, VoIP, or technical support would be highly beneficial

Senior Engineer - MSP (Microsoft 365 / Intune / Azure / Networking) Whitstable, Kent Hybrid - typically 2 days from home £40,000 - £45,000 Are you currently working in an MSP and feel ready to step into a more senior, technically trusted role? Do you enjoy being the person others turn to when things get more complex? Would you like a role where you can lead projects, support junior engineers, and work across modern Microsoft and networking environments without moving away from hands-on engineering? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a broad range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are now looking for an experienced Senior Engineer to become the senior technical escalation point within the team and help lead the delivery of client projects. This is not a management role. This is a hands-on senior engineering position where your technical depth, calm approach, and ability to solve problems properly will matter. The Role You will work across a wide variety of client environments, supporting infrastructure, networking, Microsoft 365, Azure, and modern workplace technologies. You will act as the senior technical escalation point for more complex issues, lead project delivery work, and support junior engineers as part of the wider team. The role offers strong technical variety and would suit somebody who enjoys both troubleshooting and project-based work. What you will be doing Acting as the senior technical escalation point for complex client issues Leading infrastructure and Microsoft 365 projects across SME environments Supporting and mentoring junior engineers through more complex technical issues Installing, configuring, and maintaining Microsoft 365, Azure, networking, and cloud environments Re-architecting customer networks where improvements can be made Supporting Modern Workplace technologies including Intune and device management Visiting client sites when required Working closely with leadership on larger technical and strategic projects Technical experience required Strong Microsoft 365 administration experience Intune experience is essential, including Autopilot, compliance policies, and application deployment Azure experience including tenancy management, identity, and core services Windows Server, Active Directory, Group Policy, and Entra ID Networking experience including routing, switching, VLANs, VPNs, DNS, and DHCP WatchGuard firewall experience would be highly beneficial Teams Phone and/or 3CX experience would be advantageous Previous experience delivering infrastructure projects within an MSP environment What they are looking for Somebody confident operating as a senior technical engineer within an MSP Calm, methodical, and professional under pressure Comfortable supporting and guiding junior engineers Strong communication and client-facing skills Somebody who enjoys learning and keeping up with modern technologies Interest in automation, AI-enabled tooling, and modern ways of working would be beneficial What is on offer Hybrid working with typically 2 days working from home A technically varied role across cloud, networking, Microsoft 365, and infrastructure Exposure to modern tooling, automation, AI, and evolving technologies A growing MSP environment where your input matters Long-term progression opportunities into more senior technical leadership over time Additional requirements Full UK driving licence and access to your own vehicle is essential Must be within reasonable travelling distance of Whitstable and client sites

1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What you will be doing • Providing 1st and 2nd line technical support to external clients • Troubleshooting Microsoft 365 and Windows desktop issues • Supporting users across desktop, laptop, mobile, and modern workplace environments • Managing Active Directory and user administration tasks • Supporting Intune and endpoint-related issues • Assisting with networking issues including DNS, DHCP, TCP/IP, Wi-Fi, and connectivity troubleshooting • Escalating more complex issues to senior engineers where required • Maintaining accurate ticket notes and documentation • Visiting client sites when required • Supporting project delivery work as your skills develop Technologies you will work with: Experience in some of the following would be beneficial: • Microsoft 365 • Windows desktop environments • Active Directory • Intune / endpoint management • Basic networking fundamentals • DNS / DHCP / TCP/IP • Firewalls, switches, and Wi-Fi troubleshooting • Helpdesk / ticketing systems • Printers and end-user hardware You do not need experience across everything. Solid technical fundamentals, good communication skills, and the right attitude are more important. What they are looking for • Experience within a 1st Line or 2nd Line IT support role • MSP experience would be highly beneficial • Strong customer service and communication skills • Good troubleshooting ability and willingness to learn • Organised and comfortable managing support tickets • Somebody professional, reliable, and helpful • Full UK driving licence and access to your own vehicle is essential What is on offer • Supportive MSP environment with technical progression • Exposure across Microsoft 365, networking, cloud, and infrastructure technologies • Opportunity to gain broader technical experience and project exposure • Growing business with a collaborative team culture • £28,000 £32,000 depending on experience If you are currently working in IT support and want a role where you can continue developing your technical skills within a modern MSP environment, this is well worth a conversation.

2nd Line Support Tonbridge Up to £35k Hours: Monday - Friday, 8:30am - 5:30pm (with overtime paid for additional project work) Do you enjoy solving technical challenges and supporting people with their IT?Are you ready to take that next step in your career in 2nd Line Support?Would you like to work in a collaborative, friendly team that values both hard work and enjoying what you do? If that sounds like you, this could be a great opportunity. We are working with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2nd Line Support Engineer to join their team. What you will be doing Providing 2nd Line remote and onsite support to a wide range of customers Acting as an escalation point for 1st Line engineers Assisting with installations and project work across core technologies Prioritising and resolving tickets in line with SLAs Creating and maintaining technical documentation Contributing to the Out of Hours rota when required What they're looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 7-11), MS Server () Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls - WatchGuard preferred), DHCP, DNS Active Directory, Antivirus, Printers MS Office (2010/365) Full UK Driving License is essential What's in it for you? This company looks after their team and genuinely values their people. Here's what you can expect: A people-first culture - fair pay, annual salary reviews, Christmas bonuses, and cost-of-living adjustments when needed Flexibility - supportive of life outside of work, including paid family leave days when needed Development - paid training and clear progression opportunities, with your salary increasing as your skills do A positive, team-focused environment - where achievements are celebrated and the occasional pizza-fuelled afternoon keeps things fun

Data Cabling Technician £28,000 - £32,000 Van & Mobile Maidstone, Kent Do you enjoy working with structured cabling and delivering neat, reliable installations? Are you confident with Cat5e/Cat6 cabling and looking to expand into fibre and AV systems? Would you like a role where you can take pride in your work and be trusted to get the job done right? We are looking for a Data Cabling Technician to join a growing technical services team. The role involves installing and maintaining structured cabling, ensuring high-quality, tidy, and professional finishes for a variety of environments including offices, schools, and commercial premises. This is a hands-on role where you will be trusted to plan, run, and deliver projects with professionalism and attention to detail. What you will be doing: Installing and terminating Cat5e and Cat6 cabling Testing and fault-finding on cabling infrastructure Installing patch panels and network points Carrying out cable pulls and ensuring neat, well-presented cabling Rectifying cabling errors and network connectivity issues Installing PoE-powered devices such as CCTV cameras Supporting the wider team with occasional AV or fibre cabling projects What we are looking for: Strong knowledge of Cat5e and Cat6 cabling (fibre knowledge desirable but not essential) Ability to work independently and manage your workload under time pressures Commitment to high standards of workmanship, with neat and tidy results Awareness of health and safety requirements for cabling installations Full UK driving licence Willingness to complete an enhanced DBS check What's in it for you: Salary between £28,000 - £32,000 Company van and mobile phone provided Opportunities to expand skills into fibre optics and AV systems Supportive team environment with varied projects

Application Support Technician Sittingbourne Up to £25k DOE Rural Kent (own transport essential) Are you a school leaver or graduate eager to start a career in technology? Do you have strong communication skills, a love of problem-solving, and plenty of enthusiasm to learn? Would you like to join a supportive team where you'll be trained, mentored, and given the chance to grow into a specialist role? If so, this could be the perfect opportunity to kickstart your career. We are working with an innovative technology business that delivers CRM and marketing solutions to help organisations improve productivity, efficiency, and sales tracking. They work with some of the UK's most recognised brands, tackling complex challenges in the marketing and data space. Their products span both web platforms (eCommerce sites, registration systems) and Windows applications (data mining tools) that integrate with their award-winning marketing software - now a fast-growing industry standard. The Role This is not the kind of IT support where you fix printers or reset passwords. Instead, you'll be supporting applications, data, and CRM systems, making sure everything runs smoothly for clients. You'll investigate issues, support data imports and integrations, and work closely with developers to solve problems. The role will give you exposure to modern technologies and a clear pathway to grow as you gain experience. Knowledge of SQL would be a bonus, but full training will be given if you're eager to learn Key responsibilities include: Providing application and data support for CRM and related systems Investigating and troubleshooting software and data issues (not hardware) Supporting and monitoring data imports, extracts, and integrations Configuring CRM solutions to meet client needs Escalating complex issues to the Development team when needed Assisting end-users with usability queries and explaining solutions clearly Documenting findings and maintaining accurate records The Package Up to £25k starting salary (depending on experience) Full training and mentoring in systems, databases, and modern tools A supportive team environment with plenty of opportunities to learn Clear progression opportunities as you develop your skills Modern office in a creative, friendly environment 5 weeks' holiday pension Fun extras, from social events to a pool table and a well-stocked fridge About You This role is ideal for someone at the start of their career . You could be a school leaver, recent graduate, or just looking for a first step into technology. What matters most is your personality, your communication skills, and your enthusiasm to learn. Own transport is essential due to the rural location Strong communication skills - you enjoy helping people and explaining things clearly Positive, enthusiastic, and keen to build a career in technology GCSE Maths at Grade 6 or 7 (or equivalent) An interest in applications, data, and how systems connect Knowledge of SQL would be a bonus, but full training will be given if you're eager to learn Naturally analytical, accurate, and detail-focused Able to multitask, prioritise, and stay calm under pressure If you are a school or college leaver with great communication skills and a genuine interest in technology, we would love to hear from you.