An IT services company in Thornaby-on-Tees is seeking a 2nd Line Support Engineer to join their team. The role involves providing exceptional remote technical support and conducting onsite troubleshooting as needed. Candidates should have strong communication and customer service skills, alongside experience with Microsoft Active Directory and Office 365. The company offers a hybrid working model, extensive training opportunities, and benefits such as a base salary of £29,500 per annum, 25 days of holiday, and private health insurance.
15/05/2026
Full time
An IT services company in Thornaby-on-Tees is seeking a 2nd Line Support Engineer to join their team. The role involves providing exceptional remote technical support and conducting onsite troubleshooting as needed. Candidates should have strong communication and customer service skills, alongside experience with Microsoft Active Directory and Office 365. The company offers a hybrid working model, extensive training opportunities, and benefits such as a base salary of £29,500 per annum, 25 days of holiday, and private health insurance.
razorblue role: Reporting to the Enterprise Solution Architect, the Power Platform Solutions Architect is a senior member of the Solution Design team, responsible for shaping, designing, and governing modern Microsoft-based business solutions across razorblue's client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. You'll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions are scalable, secure, commercially viable, and aligned with best practice. You'll support pre sales engagements, contribute to architectural design, and act as a trusted advisor throughout project delivery. The ideal candidate will have hands on experience across the Microsoft ecosystem, with particular focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. You'll be comfortable switching between customer workshops, technical design sessions, pre sales discussions, and hands on solution guidance when required. This is a customer facing role requiring strong communication skills, commercial awareness, and the ability to simplify technical concepts for both technical and non technical audiences. Our perfect candidate should have a wealth of knowledge spanning various technologies and be able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy. Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech savvy will truly shine here. Key responsibilities and accountabilities Solution Design & Pre Sales (40%) Lead the design of scalable Microsoft based business solutions for new and existing clients. Produce and review technical design documents (HLDs) in line with razorblue standards. Design solutions leveraging technologies such as Power Apps, Power Automate, Dataverse, Microsoft Fabric, Power BI, and Microsoft 365. Support the integration of AI capabilities including Microsoft Copilot, AI Builder, and related Microsoft AI technologies where appropriate. Join client meetings and workshops to gather requirements and translate them into practical technical solutions. Present proposed solutions confidently to technical and non technical stakeholders. Support Account Managers and the Solution Architect team in preparing technical proposals, statements of work, and project scopes. Microsoft Data, Power Platform & AI Strategy (20%) Act as a subject matter expert across Power Platform, Microsoft Fabric, and Microsoft AI technologies. Guide clients on best practice around governance, security, licensing, and platform adoption. Help customers modernise manual processes, spreadsheets, and legacy workflows using Microsoft technologies. Support the development of internal standards, templates, and reusable solution frameworks. Stay current with Microsoft roadmap developments, particularly around AI, Copilot, Fabric, and the Power Platform ecosystem. Promote best practice for low code development, environment strategy, and solution lifecycle management. Project Delivery & Technical Leadership (20%) Work alongside the Project Management and the Development team to support successful project delivery. Provide technical guidance and architectural oversight throughout implementation phases. Assist in resolving complex technical challenges across client environments. Ensure solutions are aligned with security, compliance, and operational best practices. Support testing, validation, and handover activities where required. Contribute to continuous improvement across delivery methodologies and technical standards. Mentoring & Knowledge Sharing (20%) Improve technical capability across the business through mentoring and knowledge sharing. Support Consultants and Engineers with solution design guidance and technical coaching. Contribute to internal workshops, documentation, and training initiatives. Encourage innovation and adoption of emerging Microsoft technologies across the wider team. Person Specifications Qualification Must hold Full UK Driving Licence. Relevant Microsoft certifications desirable, such as: Microsoft Power Platform Solution Architect Expert Microsoft Fabric Analytics Engineer Associate Microsoft Azure Fundamentals / Administrator Microsoft AI or Copilot related certifications Relevant Microsoft infrastructure or cloud qualifications desirable. Experience Microsoft Stack experience including Microsoft 365 and Azure. Power Platform experience including: Power Apps Power Automate Dataverse Power BI Working knowledge of Microsoft Fabric and modern data platforms. Understanding of Microsoft AI technologies including Copilot and AI Builder. Experience designing customer facing technical solutions. Pre sales, workshop, or consultancy experience. Cloud platform experience including Microsoft Azure. Understanding of governance, security, and best practice within Microsoft environments. Experience producing technical documentation and solution designs. Skills Excellent customer engagement and stakeholder management skills. Ability to communicate confidently with technical and non technical audiences. Strong problem solving and solution design capability. Commercial awareness and ability to balance technical and business priorities. Ability to work independently and perform own research. Professional presentation and communication skills. Strong written and verbal communication skills. Passion for modern Microsoft technologies and continuous learning. Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level. Benefits Base salary of £55,000 - £60,000 per annum depending on skills and knowledge. Hybrid working (50%). Flexible working to suit your work life fit. 25 days holidays per annum + public holidays + the ability to purchase 10 more. Private Health Insurance with Vitality Health. Your birthday off. Enhanced maternity, paternity, adoption leave + baby bonus. Fully funded training and accreditations to expand your skillset. Two paid charity volunteering days per year. Discounted Broadband. Life insurance. Quarterly team social fund. Cycle to Work scheme. Gear up with the latest tech toys through our partnership with Currys. Cruise around in an eco friendly electric car with our EV Scheme. We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our interview process. We're here to support you.
15/05/2026
Full time
razorblue role: Reporting to the Enterprise Solution Architect, the Power Platform Solutions Architect is a senior member of the Solution Design team, responsible for shaping, designing, and governing modern Microsoft-based business solutions across razorblue's client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. You'll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions are scalable, secure, commercially viable, and aligned with best practice. You'll support pre sales engagements, contribute to architectural design, and act as a trusted advisor throughout project delivery. The ideal candidate will have hands on experience across the Microsoft ecosystem, with particular focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. You'll be comfortable switching between customer workshops, technical design sessions, pre sales discussions, and hands on solution guidance when required. This is a customer facing role requiring strong communication skills, commercial awareness, and the ability to simplify technical concepts for both technical and non technical audiences. Our perfect candidate should have a wealth of knowledge spanning various technologies and be able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy. Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech savvy will truly shine here. Key responsibilities and accountabilities Solution Design & Pre Sales (40%) Lead the design of scalable Microsoft based business solutions for new and existing clients. Produce and review technical design documents (HLDs) in line with razorblue standards. Design solutions leveraging technologies such as Power Apps, Power Automate, Dataverse, Microsoft Fabric, Power BI, and Microsoft 365. Support the integration of AI capabilities including Microsoft Copilot, AI Builder, and related Microsoft AI technologies where appropriate. Join client meetings and workshops to gather requirements and translate them into practical technical solutions. Present proposed solutions confidently to technical and non technical stakeholders. Support Account Managers and the Solution Architect team in preparing technical proposals, statements of work, and project scopes. Microsoft Data, Power Platform & AI Strategy (20%) Act as a subject matter expert across Power Platform, Microsoft Fabric, and Microsoft AI technologies. Guide clients on best practice around governance, security, licensing, and platform adoption. Help customers modernise manual processes, spreadsheets, and legacy workflows using Microsoft technologies. Support the development of internal standards, templates, and reusable solution frameworks. Stay current with Microsoft roadmap developments, particularly around AI, Copilot, Fabric, and the Power Platform ecosystem. Promote best practice for low code development, environment strategy, and solution lifecycle management. Project Delivery & Technical Leadership (20%) Work alongside the Project Management and the Development team to support successful project delivery. Provide technical guidance and architectural oversight throughout implementation phases. Assist in resolving complex technical challenges across client environments. Ensure solutions are aligned with security, compliance, and operational best practices. Support testing, validation, and handover activities where required. Contribute to continuous improvement across delivery methodologies and technical standards. Mentoring & Knowledge Sharing (20%) Improve technical capability across the business through mentoring and knowledge sharing. Support Consultants and Engineers with solution design guidance and technical coaching. Contribute to internal workshops, documentation, and training initiatives. Encourage innovation and adoption of emerging Microsoft technologies across the wider team. Person Specifications Qualification Must hold Full UK Driving Licence. Relevant Microsoft certifications desirable, such as: Microsoft Power Platform Solution Architect Expert Microsoft Fabric Analytics Engineer Associate Microsoft Azure Fundamentals / Administrator Microsoft AI or Copilot related certifications Relevant Microsoft infrastructure or cloud qualifications desirable. Experience Microsoft Stack experience including Microsoft 365 and Azure. Power Platform experience including: Power Apps Power Automate Dataverse Power BI Working knowledge of Microsoft Fabric and modern data platforms. Understanding of Microsoft AI technologies including Copilot and AI Builder. Experience designing customer facing technical solutions. Pre sales, workshop, or consultancy experience. Cloud platform experience including Microsoft Azure. Understanding of governance, security, and best practice within Microsoft environments. Experience producing technical documentation and solution designs. Skills Excellent customer engagement and stakeholder management skills. Ability to communicate confidently with technical and non technical audiences. Strong problem solving and solution design capability. Commercial awareness and ability to balance technical and business priorities. Ability to work independently and perform own research. Professional presentation and communication skills. Strong written and verbal communication skills. Passion for modern Microsoft technologies and continuous learning. Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level. Benefits Base salary of £55,000 - £60,000 per annum depending on skills and knowledge. Hybrid working (50%). Flexible working to suit your work life fit. 25 days holidays per annum + public holidays + the ability to purchase 10 more. Private Health Insurance with Vitality Health. Your birthday off. Enhanced maternity, paternity, adoption leave + baby bonus. Fully funded training and accreditations to expand your skillset. Two paid charity volunteering days per year. Discounted Broadband. Life insurance. Quarterly team social fund. Cycle to Work scheme. Gear up with the latest tech toys through our partnership with Currys. Cruise around in an eco friendly electric car with our EV Scheme. We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our interview process. We're here to support you.
Razorblue Group Ltd in Thornaby-on-Tees is seeking a Power Platform Solutions Architect to lead the design of scalable Microsoft-based solutions. The role combines technical capability with customer engagement skills, requiring hands-on experience across the Microsoft ecosystem. You will contribute to pre-sales engagements, support clients, and ensure solutions align with best practices. The position offers a base salary between £55,000 and £60,000, hybrid working, and excellent benefits including private health insurance and continuous learning opportunities.
15/05/2026
Full time
Razorblue Group Ltd in Thornaby-on-Tees is seeking a Power Platform Solutions Architect to lead the design of scalable Microsoft-based solutions. The role combines technical capability with customer engagement skills, requiring hands-on experience across the Microsoft ecosystem. You will contribute to pre-sales engagements, support clients, and ensure solutions align with best practices. The position offers a base salary between £55,000 and £60,000, hybrid working, and excellent benefits including private health insurance and continuous learning opportunities.
A technology services provider in Salford seeks a 2nd Line Support Engineer to provide exceptional technical support and service excellence. The ideal candidate will have strong communication skills and experience with Microsoft technologies such as Active Directory and Office 365. Responsibilities include coaching junior engineers and onsite troubleshooting. The position offers a hybrid working model and benefits such as 25 days of holiday and training opportunities.
14/05/2026
Full time
A technology services provider in Salford seeks a 2nd Line Support Engineer to provide exceptional technical support and service excellence. The ideal candidate will have strong communication skills and experience with Microsoft technologies such as Active Directory and Office 365. Responsibilities include coaching junior engineers and onsite troubleshooting. The position offers a hybrid working model and benefits such as 25 days of holiday and training opportunities.
razorblue role We are looking for a 2nd Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Providing exceptional remote technical support for cases which cannot be resolved by our 1st line Engineers- diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Conducting onsite troubleshooting at client facilities as needed to address complex requests. Representing the company positively. Coaching and mentoring junior engineers by sharing technical expertise, collecting organisational knowledge, and identifying continuous improvements. Serving as point of contact and guiding team in Team Leader's absence. Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech savviness will truly shine here. razorblue requirements We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply. Full UK Driving License Strong communication, and relationship building skills Experience of working in a corporate or MSP technology and environment. Administering Microsoft Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in A good understanding of Veeam Backup & Replication Knowledge of Microsoft Group Policy An understanding of Microsoft Azure AD Sync and Azure AD Connect Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level. razorblue gives Working for an IT partner isn't for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022. We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits include: Base salary of £29,500 per annum depending on skills and knowledge Hybrid working - After probation, split time evenly between office and home 25 days holidays per annum + public holidays + the ability to purchase 10 more Your birthday off (Obviously!) £2000 Referral Scheme Bonus - if you know other techies that want to join us Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us) Fully funded training and accreditations to expand your skillset Two paid charity volunteering days per year Discounted Broadband (Necessity) Life insurance Private Health Insurance with Vitality Health Quarterly team social fund Cycle to Work scheme Gear up with the latest tech toys through our partnership with Currys Cruise around in an eco-friendly electric car with our EV Scheme We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs. We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimer indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!
14/05/2026
Full time
razorblue role We are looking for a 2nd Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Providing exceptional remote technical support for cases which cannot be resolved by our 1st line Engineers- diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Conducting onsite troubleshooting at client facilities as needed to address complex requests. Representing the company positively. Coaching and mentoring junior engineers by sharing technical expertise, collecting organisational knowledge, and identifying continuous improvements. Serving as point of contact and guiding team in Team Leader's absence. Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech savviness will truly shine here. razorblue requirements We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply. Full UK Driving License Strong communication, and relationship building skills Experience of working in a corporate or MSP technology and environment. Administering Microsoft Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in A good understanding of Veeam Backup & Replication Knowledge of Microsoft Group Policy An understanding of Microsoft Azure AD Sync and Azure AD Connect Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level. razorblue gives Working for an IT partner isn't for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022. We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits include: Base salary of £29,500 per annum depending on skills and knowledge Hybrid working - After probation, split time evenly between office and home 25 days holidays per annum + public holidays + the ability to purchase 10 more Your birthday off (Obviously!) £2000 Referral Scheme Bonus - if you know other techies that want to join us Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us) Fully funded training and accreditations to expand your skillset Two paid charity volunteering days per year Discounted Broadband (Necessity) Life insurance Private Health Insurance with Vitality Health Quarterly team social fund Cycle to Work scheme Gear up with the latest tech toys through our partnership with Currys Cruise around in an eco-friendly electric car with our EV Scheme We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs. We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimer indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!
An innovative IT company in Thornaby-on-Tees is seeking an experienced Solution Architect responsible for designing and delivering technical solutions using Microsoft technologies. You will work with clients to understand requirements and ensure project delivery across infrastructure and cloud technologies. The ideal candidate has a strong technical background, excellent communication skills, and the ability to lead projects. A hybrid working model is available along with comprehensive benefits including a competitive salary and training opportunities.
11/05/2026
Full time
An innovative IT company in Thornaby-on-Tees is seeking an experienced Solution Architect responsible for designing and delivering technical solutions using Microsoft technologies. You will work with clients to understand requirements and ensure project delivery across infrastructure and cloud technologies. The ideal candidate has a strong technical background, excellent communication skills, and the ability to lead projects. A hybrid working model is available along with comprehensive benefits including a competitive salary and training opportunities.
Overview razorblue role: We are looking for an experienced and driven Solution Architect to join our team, responsible for designing, scoping, and delivering technical solutions for our clients. This is a hands-on role that combines solution design, technical leadership, and project delivery across a wide range of infrastructure and cloud technologies. You will work closely with Account Managers and technical teams to understand customer requirements, design robust solutions, and lead the delivery of complex infrastructure and cloud projects. The successful candidate will have broad knowledge across a wide range of technical specialities and the practical ability to implement these technologies, ensuring solutions are delivered effectively and to a high standard. Should you choose to accept, your responsibilities will encompass: Responsibilities Solution Design Attend client meetings to understand technical and business requirements. Design solutions aligned to customer needs and project objectives. Produce clear and accurate technical design documentation. Support Account Managers during the solution scoping and proposal stages. Technical Delivery Deliver consulting and technical implementation services for clients. Act as the technical lead on complex infrastructure and cloud solutions. Ensure solutions are implemented to best practice and industry standards. Produce documentation and handover information for delivered projects. Research and Development Research and evaluate emerging technologies and solutions. Support the commercial team with solution pricing and technical validation. Attend relevant vendor and industry events. Deliver internal knowledge sharing sessions and technical training. Maintain and develop relevant technical certifications Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here. Requirements Essential Experience Strong experience with Microsoft technologies including Microsoft 365 and Azure. Windows Server installation, configuration, and administration. Virtualisation technologies such as VMware or Hyper-V. Backup and disaster recovery solutions. Networking installation, configuration, and troubleshooting. Security technologies including MFA, MDM, endpoint protection, and next-generation firewalls. Proven experience delivering infrastructure or cloud projects. Ability to communicate complex technical concepts clearly to clients. Broad technical knowledge across multiple infrastructure and cloud disciplines with the ability to design and implement solutions across these technologies. Desirable Experience Experience working within a Managed Service Provider (MSP) environment. Knowledge of advanced networking protocols such as MPLS, BGP, or OSPF. Experience with VoIP or telephony solutions. Experience with AWS or multi-cloud environments. Experience mentoring engineers or delivering internal training. Skills Excellent problem-solving and troubleshooting ability. Strong written and verbal communication skills. Ability to manage multiple projects and priorities. Ability to work independently and as part of a collaborative technical team. Professional and customer-focused approach. Qualifications Full UK Driving Licence. Relevant infrastructure or networking certifications such as Microsoft, Azure, VMware, or Cisco. Razorblue gives Working for an IT partner isn't for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022. We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits include: Base salary of £50,000 - £55,000 per annum depending on skills and knowledge Hybrid working - After probation, split time evenly between office and home. Flexible working to suit your work life fit 25 days holidays per annum + public holidays + the ability to purchase 10 more Your birthday off (Obviously!) £2000 Referral Scheme Bonus - if you know any other techies that want to join us Enhanced maternity, paternity, adoption + Baby bonus Fully funded training and accreditations to expand your skillset Two paid charity volunteering days per year Discounted Broadband (Necessity) Life insurance Private Health Insurance with Vitality Health Quarterly team social fund Cycle to Work scheme Gear up with the latest tech toys through our partnership with Currys Cruise around in an eco-friendly electric car with our EV Scheme We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. Razorblue does not accept unsolicited speculative CVs. We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!
11/05/2026
Full time
Overview razorblue role: We are looking for an experienced and driven Solution Architect to join our team, responsible for designing, scoping, and delivering technical solutions for our clients. This is a hands-on role that combines solution design, technical leadership, and project delivery across a wide range of infrastructure and cloud technologies. You will work closely with Account Managers and technical teams to understand customer requirements, design robust solutions, and lead the delivery of complex infrastructure and cloud projects. The successful candidate will have broad knowledge across a wide range of technical specialities and the practical ability to implement these technologies, ensuring solutions are delivered effectively and to a high standard. Should you choose to accept, your responsibilities will encompass: Responsibilities Solution Design Attend client meetings to understand technical and business requirements. Design solutions aligned to customer needs and project objectives. Produce clear and accurate technical design documentation. Support Account Managers during the solution scoping and proposal stages. Technical Delivery Deliver consulting and technical implementation services for clients. Act as the technical lead on complex infrastructure and cloud solutions. Ensure solutions are implemented to best practice and industry standards. Produce documentation and handover information for delivered projects. Research and Development Research and evaluate emerging technologies and solutions. Support the commercial team with solution pricing and technical validation. Attend relevant vendor and industry events. Deliver internal knowledge sharing sessions and technical training. Maintain and develop relevant technical certifications Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here. Requirements Essential Experience Strong experience with Microsoft technologies including Microsoft 365 and Azure. Windows Server installation, configuration, and administration. Virtualisation technologies such as VMware or Hyper-V. Backup and disaster recovery solutions. Networking installation, configuration, and troubleshooting. Security technologies including MFA, MDM, endpoint protection, and next-generation firewalls. Proven experience delivering infrastructure or cloud projects. Ability to communicate complex technical concepts clearly to clients. Broad technical knowledge across multiple infrastructure and cloud disciplines with the ability to design and implement solutions across these technologies. Desirable Experience Experience working within a Managed Service Provider (MSP) environment. Knowledge of advanced networking protocols such as MPLS, BGP, or OSPF. Experience with VoIP or telephony solutions. Experience with AWS or multi-cloud environments. Experience mentoring engineers or delivering internal training. Skills Excellent problem-solving and troubleshooting ability. Strong written and verbal communication skills. Ability to manage multiple projects and priorities. Ability to work independently and as part of a collaborative technical team. Professional and customer-focused approach. Qualifications Full UK Driving Licence. Relevant infrastructure or networking certifications such as Microsoft, Azure, VMware, or Cisco. Razorblue gives Working for an IT partner isn't for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022. We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits include: Base salary of £50,000 - £55,000 per annum depending on skills and knowledge Hybrid working - After probation, split time evenly between office and home. Flexible working to suit your work life fit 25 days holidays per annum + public holidays + the ability to purchase 10 more Your birthday off (Obviously!) £2000 Referral Scheme Bonus - if you know any other techies that want to join us Enhanced maternity, paternity, adoption + Baby bonus Fully funded training and accreditations to expand your skillset Two paid charity volunteering days per year Discounted Broadband (Necessity) Life insurance Private Health Insurance with Vitality Health Quarterly team social fund Cycle to Work scheme Gear up with the latest tech toys through our partnership with Currys Cruise around in an eco-friendly electric car with our EV Scheme We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. Razorblue does not accept unsolicited speculative CVs. We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!
