Intent HQ
About Intent HQ Recognised by the Financial Times as one of the FT1000 Fast growing companies in Europe in 2022 and 2023, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science with a blue chip international enterprise customer base and solid financial backing from our investors. Our mission is to become the world's preeminent Customer Intent platform by bringing together privacy first signals intelligence, proprietary behavioural AI/ML analytics & uniquely accessible enterprise insights into a single platform that organisations will use to build more genuine, sustainable and profitable relationships with their customers. Our initial focus solved problems for clients in the telecommunications sector, including Verizon & Orange. We have since expanded into the Financial Services, Retail and Social Media sectors including HB Reavis and Zurich Group as clients to name a few. Our clients typically have tens of millions of customers and billions of interaction events each day. We have developed our platform to handle data at this enormous scale efficiently. Intent HQ is unique because we've focused on understanding customer interaction data. We do the hard specialised work leaving our clients free to focus on integrating the insight into their business, with one Client seeing an additional £26m annual revenue as a result of using our products and services. Intent HQ is an exciting place to work, we are very proud to have made our debut on the FT1000 Fastest Growing Companies in Europe for 2022! We have a talented team of circa 100 people (and growing!) based in & around London, Barcelona, Lisbon and New York & Tel Aviv, collectively speaking over 15 languages! Why Join Us: Exciting Work Environment: Work on cutting edge technology at the intersection of AI and data analytics. Impactful Role: Directly influence the company's legal and risk management strategies. Growth Opportunities: Advance your career in a fast paced, innovative industry. Job Title: Data Protection Officer (DPO) Location: Remote, with occasional travel to Intent HQ offices or client sites as required. Engagement Type: Fractional Dial Up/Dial down - Expectation is 1 2 days per week on average. What we are looking for: We are seeking a Fractional Data Protection Officer (DPO) to act as the independent data protection lead for Intent HQ. This role ensures that our data handling activities comply with applicable data protection laws (including GDPR, UK DPA 2018, and other relevant regulations), while also fostering a culture of privacy by design across the company. What you will do: Regulatory Compliance & Oversight Serve as the primary contact point for data protection authorities (e.g., ICO, CNIL) and handle regulatory communications. Monitor compliance with GDPR, UK DPA, and other applicable data protection laws in all jurisdictions where Intent HQ operates. Maintain and oversee the company's Data Protection Impact Assessments (DPIAs) and Legitimate Interest Assessments (LIAs). Policy & Governance Review, update, and implement data protection policies, standards, and procedures across the organisation. Ensure Records of Processing Activities (RoPA) are accurate, up to date, and aligned with regulatory requirements. Advise on and review data processing agreements with clients, partners, and suppliers. Privacy by Design & Risk Management Provide input into product development and data initiatives to ensure privacy by design principles are embedded from the outset. Identify and assess privacy risks in business processes, products, and services, and recommend mitigation strategies. Oversee personal data breach management, including investigation, reporting, and remediation. Training & Awareness Develop and deliver privacy and data protection training to employees and contractors. Promote a culture of privacy awareness and accountability throughout the company. What you need: Essential: Proven experience as a Data Protection Officer or equivalent role, ideally in a technology or data driven business. Deep understanding of GDPR, UK DPA 2018, and other relevant global privacy regulations. Strong experience with data protection governance, DPIAs, and vendor risk management. Excellent communication skills with the ability to engage with senior leadership, technical teams, and regulators. Ability to work independently in a fractional capacity, with flexibility to support business needs on-demand. Desirable: CIPP/E, CIPM, or other recognised privacy certification. Experience in AI, big data, or telecoms data environments. Familiarity with ISO 27701, ISO 27001, and other information security frameworks. Engagement Details Time Commitment: Estimated 2-4 days per month, with flexibility for additional hours during audits, product launches, or incidents. Contract Length: Initial 12 month engagement, with option to renew. Reporting Line: Reports to the COO. Why Join Intent HQ? Shape privacy governance in a cutting edge AI driven company. Work with a global team passionate about ethical and compliant data use. Flexible fractional arrangement that values expertise over hours. Longer term opportunity potential for ongoing collaboration. Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards, under the Best Tech Employer ( Employees') category & being shortlisted for the Best Employer for Parental Support award - an achievement we are very proud of. This year in 2024 we have been nominated again for the Best Tech Employer and our in house recruiter has been shortlisted for the Best In house Recruiter award! Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards. Benefits (Depending on employment Status) Flexible working Free breakfast daily (when in the office) 26 days holiday (increasing with service) Pension scheme Income Protection with Employee Assistance Programme Life Assurance Oliva Mental Health platform and counselling Higher than statutory maternity/paternity benefits Work socials Wellbeing programme Cycle to work scheme Training opportunities
About Intent HQ Recognised by the Financial Times as one of the FT1000 Fast growing companies in Europe in 2022 and 2023, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science with a blue chip international enterprise customer base and solid financial backing from our investors. Our mission is to become the world's preeminent Customer Intent platform by bringing together privacy first signals intelligence, proprietary behavioural AI/ML analytics & uniquely accessible enterprise insights into a single platform that organisations will use to build more genuine, sustainable and profitable relationships with their customers. Our initial focus solved problems for clients in the telecommunications sector, including Verizon & Orange. We have since expanded into the Financial Services, Retail and Social Media sectors including HB Reavis and Zurich Group as clients to name a few. Our clients typically have tens of millions of customers and billions of interaction events each day. We have developed our platform to handle data at this enormous scale efficiently. Intent HQ is unique because we've focused on understanding customer interaction data. We do the hard specialised work leaving our clients free to focus on integrating the insight into their business, with one Client seeing an additional £26m annual revenue as a result of using our products and services. Intent HQ is an exciting place to work, we are very proud to have made our debut on the FT1000 Fastest Growing Companies in Europe for 2022! We have a talented team of circa 100 people (and growing!) based in & around London, Barcelona, Lisbon and New York & Tel Aviv, collectively speaking over 15 languages! Why Join Us: Exciting Work Environment: Work on cutting edge technology at the intersection of AI and data analytics. Impactful Role: Directly influence the company's legal and risk management strategies. Growth Opportunities: Advance your career in a fast paced, innovative industry. Job Title: Data Protection Officer (DPO) Location: Remote, with occasional travel to Intent HQ offices or client sites as required. Engagement Type: Fractional Dial Up/Dial down - Expectation is 1 2 days per week on average. What we are looking for: We are seeking a Fractional Data Protection Officer (DPO) to act as the independent data protection lead for Intent HQ. This role ensures that our data handling activities comply with applicable data protection laws (including GDPR, UK DPA 2018, and other relevant regulations), while also fostering a culture of privacy by design across the company. What you will do: Regulatory Compliance & Oversight Serve as the primary contact point for data protection authorities (e.g., ICO, CNIL) and handle regulatory communications. Monitor compliance with GDPR, UK DPA, and other applicable data protection laws in all jurisdictions where Intent HQ operates. Maintain and oversee the company's Data Protection Impact Assessments (DPIAs) and Legitimate Interest Assessments (LIAs). Policy & Governance Review, update, and implement data protection policies, standards, and procedures across the organisation. Ensure Records of Processing Activities (RoPA) are accurate, up to date, and aligned with regulatory requirements. Advise on and review data processing agreements with clients, partners, and suppliers. Privacy by Design & Risk Management Provide input into product development and data initiatives to ensure privacy by design principles are embedded from the outset. Identify and assess privacy risks in business processes, products, and services, and recommend mitigation strategies. Oversee personal data breach management, including investigation, reporting, and remediation. Training & Awareness Develop and deliver privacy and data protection training to employees and contractors. Promote a culture of privacy awareness and accountability throughout the company. What you need: Essential: Proven experience as a Data Protection Officer or equivalent role, ideally in a technology or data driven business. Deep understanding of GDPR, UK DPA 2018, and other relevant global privacy regulations. Strong experience with data protection governance, DPIAs, and vendor risk management. Excellent communication skills with the ability to engage with senior leadership, technical teams, and regulators. Ability to work independently in a fractional capacity, with flexibility to support business needs on-demand. Desirable: CIPP/E, CIPM, or other recognised privacy certification. Experience in AI, big data, or telecoms data environments. Familiarity with ISO 27701, ISO 27001, and other information security frameworks. Engagement Details Time Commitment: Estimated 2-4 days per month, with flexibility for additional hours during audits, product launches, or incidents. Contract Length: Initial 12 month engagement, with option to renew. Reporting Line: Reports to the COO. Why Join Intent HQ? Shape privacy governance in a cutting edge AI driven company. Work with a global team passionate about ethical and compliant data use. Flexible fractional arrangement that values expertise over hours. Longer term opportunity potential for ongoing collaboration. Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards, under the Best Tech Employer ( Employees') category & being shortlisted for the Best Employer for Parental Support award - an achievement we are very proud of. This year in 2024 we have been nominated again for the Best Tech Employer and our in house recruiter has been shortlisted for the Best In house Recruiter award! Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards. Benefits (Depending on employment Status) Flexible working Free breakfast daily (when in the office) 26 days holiday (increasing with service) Pension scheme Income Protection with Employee Assistance Programme Life Assurance Oliva Mental Health platform and counselling Higher than statutory maternity/paternity benefits Work socials Wellbeing programme Cycle to work scheme Training opportunities
Intent HQ
Our mission is to help organisations have more genuine relationships with their customers by using data and machine learning to understand them on a human level and enable marketing personalisation at scale. We're a well-funded scale-up business, having raised £30m from several notable PE investors. We've had an initial focus in the telecommunications sector, landing some of the world's leading telecommunications brands including Verizon in the US and O2 in the UK. Our clients typically have tens of millions of customers and billions of interaction events each day. We have developed our platform to handle data at this enormous scale efficiently. Intent HQ is unique because we've focused on understanding customer interaction data. We do the hard-specialised work leaving our clients free to focus on integrating the insight into their business, with one Client seeing an additional £26m annual revenue as a result of using our products and services. Intent HQ is an exciting place to work, with a team of 75-people strong (and growing!), we have offices in London, Barcelona and New York and collectively speak over 15 languages! The Opportunity We are looking for multiple experienced Mid/ Senior Scala Engineers to join our friendly Engineering team, working alongside colleagues in the UK, Spain and USA. You will work within one of our squads, dealing with data ingestion and storage processes, customer ML analytics platform and insights and visualisation dashboards. It's an exciting time for us as we are growing our team and looking for individuals who are passionate about technology, sensitive about client needs and collaborate well in a team environment. What is in our stack? You will work with a variety of technologies including: Scala to develop most of the backend code, including REST services, data pipelines, making use of FS2 functional streams data processes, Cats Effect, IO monad, Circe, Doobie, Http4s and other Typelevel stack libraries. Pair programming, testing and continuous integration and deployment as our daily development practices. Kafka, SQS as distributed messages systems. Github platform as git repository, issue tracker, continuous integration and package registry. Cassandra, PostgreSQL, Elasticsearch, S3, HDFS as the main data stores. Docker, Nomad, Terraform, Consul and Vault in the operational stack. Spark for transforming multi-terabyte sets of data into valuable insights. What are we looking for? You must have some Scala or Java (8 and up) functional programming experience. You have microservices architecture and testing practices experience. You understand distributed application architecture. Experience with using CI/ CD tools. You feel comfortable in an Agile/ Lean environment. You can communicate well, and are willing to learn, listen and share knowledge with your teammates. While we'd love if you have experience in some of our tech stack, don't be afraid by it - apply even if you don't, anybody can learn a new technology! What will you do? You will face challenging problems and will need to find new solutions for them. You'll help us give back to the open-source community by contributing to the tools we use, and releasing new ones, for the benefit of everybody! Pair programming, peer review. With us, you'll have many opportunities to improve and learn - if you care about collaboration, fault tolerance, trust, confidence, support, and experimentation, Intent HQ is the right place for you! Our Culture Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards. Diversity & Inclusion Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Benefits & Perks Flexible working hours 26 days annual leave + bank holidays Employee Assistance Programme Company Pension Scheme Free breakfast (when in the office) Friday night socials - virtual and in-person (Covid permitting)! Macbook Pro Income protection
Our mission is to help organisations have more genuine relationships with their customers by using data and machine learning to understand them on a human level and enable marketing personalisation at scale. We're a well-funded scale-up business, having raised £30m from several notable PE investors. We've had an initial focus in the telecommunications sector, landing some of the world's leading telecommunications brands including Verizon in the US and O2 in the UK. Our clients typically have tens of millions of customers and billions of interaction events each day. We have developed our platform to handle data at this enormous scale efficiently. Intent HQ is unique because we've focused on understanding customer interaction data. We do the hard-specialised work leaving our clients free to focus on integrating the insight into their business, with one Client seeing an additional £26m annual revenue as a result of using our products and services. Intent HQ is an exciting place to work, with a team of 75-people strong (and growing!), we have offices in London, Barcelona and New York and collectively speak over 15 languages! The Opportunity We are looking for multiple experienced Mid/ Senior Scala Engineers to join our friendly Engineering team, working alongside colleagues in the UK, Spain and USA. You will work within one of our squads, dealing with data ingestion and storage processes, customer ML analytics platform and insights and visualisation dashboards. It's an exciting time for us as we are growing our team and looking for individuals who are passionate about technology, sensitive about client needs and collaborate well in a team environment. What is in our stack? You will work with a variety of technologies including: Scala to develop most of the backend code, including REST services, data pipelines, making use of FS2 functional streams data processes, Cats Effect, IO monad, Circe, Doobie, Http4s and other Typelevel stack libraries. Pair programming, testing and continuous integration and deployment as our daily development practices. Kafka, SQS as distributed messages systems. Github platform as git repository, issue tracker, continuous integration and package registry. Cassandra, PostgreSQL, Elasticsearch, S3, HDFS as the main data stores. Docker, Nomad, Terraform, Consul and Vault in the operational stack. Spark for transforming multi-terabyte sets of data into valuable insights. What are we looking for? You must have some Scala or Java (8 and up) functional programming experience. You have microservices architecture and testing practices experience. You understand distributed application architecture. Experience with using CI/ CD tools. You feel comfortable in an Agile/ Lean environment. You can communicate well, and are willing to learn, listen and share knowledge with your teammates. While we'd love if you have experience in some of our tech stack, don't be afraid by it - apply even if you don't, anybody can learn a new technology! What will you do? You will face challenging problems and will need to find new solutions for them. You'll help us give back to the open-source community by contributing to the tools we use, and releasing new ones, for the benefit of everybody! Pair programming, peer review. With us, you'll have many opportunities to improve and learn - if you care about collaboration, fault tolerance, trust, confidence, support, and experimentation, Intent HQ is the right place for you! Our Culture Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards. Diversity & Inclusion Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Benefits & Perks Flexible working hours 26 days annual leave + bank holidays Employee Assistance Programme Company Pension Scheme Free breakfast (when in the office) Friday night socials - virtual and in-person (Covid permitting)! Macbook Pro Income protection