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Position: Commercial Support & Purchasing Officer (Information Technology) Location: 25 West St, Chichester, PO19 1RQ Start Date: ASAP Contract Duration: 6+ Months (Temporary contract) Working Hours: 37 hours per week (09:00-17:00) Pay Rate: PAYE: £16.89 per hour Job Reference: (phone number removed) Job Responsibilities Provide purchasing, commercial, financial, and supplier administration support to the IT Service Operations Service & Supplier Management team. Raise, process, and manage purchase orders. Support goods receipting and invoice processing activities. Assist with supplier onboarding and supplier administration. Maintain contract administration records and documentation. Support low-value procurement activities in line with organisational procedures. Process internal recharging and financial administration tasks. Produce and maintain management reports and accurate records. Support supplier governance and contract management processes. Ensure purchasing and financial records are accurate and up to date. Liaise with internal stakeholders and suppliers to resolve purchasing and administrative queries. Person Specification Experience in purchasing , finance administration , supplier administration , or commercial support . Experience raising and managing purchase orders . Knowledge of supplier administration and contract administration processes. Experience using purchasing systems and Microsoft Office applications. Strong organisational and administrative skills. Excellent attention to detail and accuracy. Good stakeholder management and communication skills. Ability to maintain accurate records and produce reports. Understanding of procurement processes; contract administration knowledge is desirable . Ability to work independently while supporting a wider team in a hybrid/remote environment.

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE: £22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams and work closely with managers across infrastructure, development, security and service support. Lead the delivery of ICT projects and service improvements, ensuring work is completed on time, within budget and to the required quality standards. Support the delivery of digital transformation and organisational change initiatives. Deputise for the Head of ICT & Data Security on operational matters when required. Ensure ICT services comply with governance policies, procedures and best practice. Support risk management, business continuity, disaster recovery, information governance and cyber security activities. Build effective relationships with internal stakeholders, suppliers and external partners. Monitor supplier performance and contract delivery to ensure value for money. Support ICT budget management, procurement activities and business case development. Identify opportunities to improve ICT services, processes and the overall customer experience. Person Specification Must-Have Requirements Degree-level qualification (or equivalent experience) in ICT, Information Systems or a related discipline. ITIL Foundation (Version 3 or 4) or higher qualification. Project management qualification such as PRINCE2 or Agile. Evidence of continuing professional development (CPD). Significant experience managing ICT service delivery or ICT operations within a complex organisation. Experience delivering ICT projects and service improvements. Experience managing ICT suppliers and external service providers. Strong knowledge of ITIL service management principles. Good understanding of ICT infrastructure, applications and operational environments. Knowledge of risk management, business continuity, disaster recovery and cyber security. Experience monitoring service performance and driving continuous improvement. Financial awareness, including budget monitoring and cost control. Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders. Proven leadership, organisational and stakeholder management skills. Ability to prioritise workloads and perform effectively under pressure. Eligibility to work in the UK. Nice-to-Have Requirements Experience working within Local Government or the wider public sector. Experience supporting organisational change or digital transformation programmes. Knowledge of Local Government ICT and digital strategies. Understanding of procurement and contract management processes. Political awareness and understanding of Local Government decision-making.