Job Category Information Technology and Digital Services Posting Date 07/08/2026, 09:43 AM Locations Three Snow Hill Lateral Brunel House Piccadilly Gate Cathedral Square Apply Before 07/22/2026, 10:59 PM Job Schedule Full time Working Hours 37 Part Time/Job Share Considered Yes Job Description About the role. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within the Digital Technical Competence team. These roles are central to building sustainable in house expertise that supports the design, development, and delivery of digital solutions across the transport network. This is a pivotal role in shaping, designing and assuring technical solutions for one of the UK's most complex and nationally important operational environments. You will lead the architecture for substantial, high value and multifaceted solutions, setting architectural standards, providing clear technical direction, and guiding delivery teams through pragmatic, well informed decision making. This role drives enterprise wide architecture, promoting reuse and interoperability, while ensuring digital services are operationally sustainable, cyber resilient and deliver value for money. This is a hybrid role, requiring two days per week in the office, based at any National Highways office location. Translate organisational strategy into actionable technical architectures, guiding delivery teams and influencing senior stakeholders to drive digital transformation across public services. Architect solutions across the whole business context and communicate those decisions effectively. Provide strategic technical leadership across complex digital programmes ensuring technology solutions are robust, scalable, secure and aligned with government standards and business objectives. Develop best practice for IT Technology architecture to meet our need for continuous improvement. Create technical designs for solutions of high complexity and risk. Lead teams of more junior architects in designing solutions for National Highways, building relationships with senior stakeholders across different business or technical areas in the organisation to correctly direct solutions and meet business needs. About you. You demonstrate a strong understanding of public sector strategy, policy, and service delivery models. You have proven experience leading architecture across complex digital programmes, with familiarity in Agile and hybrid delivery models and managing legacy to modern transitions. You bring deep expertise in cloud, infrastructure, and emerging technologies within regulated environments. You are highly skilled in stakeholder engagement, influencing senior leaders, and enabling effective cross government collaboration. You have experience in architectural governance, technical assurance, and aligning technical solutions to clear business outcomes. You show strong commercial awareness of public sector procurement, cost optimisation, and value delivery. Benefits Basic salary and performance related bonus. Contributory pension scheme with employer contribution up to 10%. Annual leave starting at 26 days plus bank holidays, increasing by 1 day each year to 31 days plus bank holidays. Flexible hours and hybrid working. Life assurance of 4 times annual salary. Health and wellbeing support, including employee assistance programme, mental health first aiders, wellbeing app, occupational health service and flu vaccines. Cycle to work scheme. Investment in career development - learning, talent management, coaching, mentoring, on job experience. All offers of employment are subject to satisfactory completion of pre-employment checks.
17/07/2026
Full time
Job Category Information Technology and Digital Services Posting Date 07/08/2026, 09:43 AM Locations Three Snow Hill Lateral Brunel House Piccadilly Gate Cathedral Square Apply Before 07/22/2026, 10:59 PM Job Schedule Full time Working Hours 37 Part Time/Job Share Considered Yes Job Description About the role. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within the Digital Technical Competence team. These roles are central to building sustainable in house expertise that supports the design, development, and delivery of digital solutions across the transport network. This is a pivotal role in shaping, designing and assuring technical solutions for one of the UK's most complex and nationally important operational environments. You will lead the architecture for substantial, high value and multifaceted solutions, setting architectural standards, providing clear technical direction, and guiding delivery teams through pragmatic, well informed decision making. This role drives enterprise wide architecture, promoting reuse and interoperability, while ensuring digital services are operationally sustainable, cyber resilient and deliver value for money. This is a hybrid role, requiring two days per week in the office, based at any National Highways office location. Translate organisational strategy into actionable technical architectures, guiding delivery teams and influencing senior stakeholders to drive digital transformation across public services. Architect solutions across the whole business context and communicate those decisions effectively. Provide strategic technical leadership across complex digital programmes ensuring technology solutions are robust, scalable, secure and aligned with government standards and business objectives. Develop best practice for IT Technology architecture to meet our need for continuous improvement. Create technical designs for solutions of high complexity and risk. Lead teams of more junior architects in designing solutions for National Highways, building relationships with senior stakeholders across different business or technical areas in the organisation to correctly direct solutions and meet business needs. About you. You demonstrate a strong understanding of public sector strategy, policy, and service delivery models. You have proven experience leading architecture across complex digital programmes, with familiarity in Agile and hybrid delivery models and managing legacy to modern transitions. You bring deep expertise in cloud, infrastructure, and emerging technologies within regulated environments. You are highly skilled in stakeholder engagement, influencing senior leaders, and enabling effective cross government collaboration. You have experience in architectural governance, technical assurance, and aligning technical solutions to clear business outcomes. You show strong commercial awareness of public sector procurement, cost optimisation, and value delivery. Benefits Basic salary and performance related bonus. Contributory pension scheme with employer contribution up to 10%. Annual leave starting at 26 days plus bank holidays, increasing by 1 day each year to 31 days plus bank holidays. Flexible hours and hybrid working. Life assurance of 4 times annual salary. Health and wellbeing support, including employee assistance programme, mental health first aiders, wellbeing app, occupational health service and flu vaccines. Cycle to work scheme. Investment in career development - learning, talent management, coaching, mentoring, on job experience. All offers of employment are subject to satisfactory completion of pre-employment checks.
National Highways is strengthening its Digital Technical Competence team to lead enterprise architecture across digital solutions for the national transport network. You will translate strategy into architectures, guide delivery, promote reuse, and ensure cyber resilience and value for money. This hybrid role requires two days in the office, with collaboration across stakeholders and teams, and a track record in cloud, infrastructure, and modernization within public sector contexts.
17/07/2026
Full time
National Highways is strengthening its Digital Technical Competence team to lead enterprise architecture across digital solutions for the national transport network. You will translate strategy into architectures, guide delivery, promote reuse, and ensure cyber resilience and value for money. This hybrid role requires two days in the office, with collaboration across stakeholders and teams, and a track record in cloud, infrastructure, and modernization within public sector contexts.
About the job. National Highways have an excellent opportunity for a Demand Portfolio Manager to join our Digital Services team. A Demand Portfolio Manager is accountable for shaping, managing, and governing the demand pipeline into Digital Services, ensuring demand is processed in line with the demand framework and delivered in a timely, efficient, and cost-effective manner. This role supports end-to-end demand planning activities, including forecasting future demand, analysing information flows, developing models, and ensuring appropriate governance, standards, and artefacts are in place across the portfolio. You will work closely with stakeholders across the organisation to ensure demand is prioritised, resourced, and aligned to business planning objectives, while driving a balanced and effective planned versus reactive pipeline. You will also play a key role in monitoring and reporting demand performance through ServiceNow, supporting continuous improvement of processes, and helping to enhance colleague experience in how demand is managed and progressed. Our technology estate is broad, diverse and continuously evolving. You will work across everything from internal business platforms to the systems that manage physical assets and keep England's road network operating safely and reliably. This is an opportunity to develop solutions that have a real-world impact for millions of people Please note this position can be based from any of our UK offices however travel to other offices to attend team meetings will be required. Responsible for shaping, managing, and governing the demand pipeline into Digital Services, ensuring alignment with the demand framework and efficient, cost-effective delivery. Accountable for demand planning activities including forecasting, analysing information flow, developing models, and ensuring appropriate governance, standards, and artefacts are in place. Works closely with stakeholders to assess, prioritise, finance, and resource demand, ensuring alignment with business planning and a balanced planned vs reactive pipeline. Monitors and reports on demand performance using ServiceNow, identifying constraints, risks, and opportunities for improvement across the portfolio. Drives continuous improvement in demand management processes, promotes best practice, and supports enhanced colleague and stakeholder experience. About you. Relevant experience in a Technology or Business-related environment, or an equivalent qualification, with a strong understanding of ITIL, PMO frameworks, and recognised best practice for portfolio, programme, and service management. Experience supporting IT/digital transformation and demand management within complex or regulated environments, with understanding of end-to-end service and asset lifecycle management (desirable). Strong customer focus with a commitment to achieving positive business outcomes, supporting delivery teams to meet challenging objectives and implement new or changing services effectively. Excellent communication, influencing, and stakeholder management skills, with experience presenting at senior forums, shaping demand approaches, and supporting decision-making through clear reporting and insight. Strong analytical and problem-solving capability, able to interpret customer requests, analyse data, track progress through service assessments, and apply innovative approaches to improve demand and service outcomes. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ
14/07/2026
Full time
About the job. National Highways have an excellent opportunity for a Demand Portfolio Manager to join our Digital Services team. A Demand Portfolio Manager is accountable for shaping, managing, and governing the demand pipeline into Digital Services, ensuring demand is processed in line with the demand framework and delivered in a timely, efficient, and cost-effective manner. This role supports end-to-end demand planning activities, including forecasting future demand, analysing information flows, developing models, and ensuring appropriate governance, standards, and artefacts are in place across the portfolio. You will work closely with stakeholders across the organisation to ensure demand is prioritised, resourced, and aligned to business planning objectives, while driving a balanced and effective planned versus reactive pipeline. You will also play a key role in monitoring and reporting demand performance through ServiceNow, supporting continuous improvement of processes, and helping to enhance colleague experience in how demand is managed and progressed. Our technology estate is broad, diverse and continuously evolving. You will work across everything from internal business platforms to the systems that manage physical assets and keep England's road network operating safely and reliably. This is an opportunity to develop solutions that have a real-world impact for millions of people Please note this position can be based from any of our UK offices however travel to other offices to attend team meetings will be required. Responsible for shaping, managing, and governing the demand pipeline into Digital Services, ensuring alignment with the demand framework and efficient, cost-effective delivery. Accountable for demand planning activities including forecasting, analysing information flow, developing models, and ensuring appropriate governance, standards, and artefacts are in place. Works closely with stakeholders to assess, prioritise, finance, and resource demand, ensuring alignment with business planning and a balanced planned vs reactive pipeline. Monitors and reports on demand performance using ServiceNow, identifying constraints, risks, and opportunities for improvement across the portfolio. Drives continuous improvement in demand management processes, promotes best practice, and supports enhanced colleague and stakeholder experience. About you. Relevant experience in a Technology or Business-related environment, or an equivalent qualification, with a strong understanding of ITIL, PMO frameworks, and recognised best practice for portfolio, programme, and service management. Experience supporting IT/digital transformation and demand management within complex or regulated environments, with understanding of end-to-end service and asset lifecycle management (desirable). Strong customer focus with a commitment to achieving positive business outcomes, supporting delivery teams to meet challenging objectives and implement new or changing services effectively. Excellent communication, influencing, and stakeholder management skills, with experience presenting at senior forums, shaping demand approaches, and supporting decision-making through clear reporting and insight. Strong analytical and problem-solving capability, able to interpret customer requests, analyse data, track progress through service assessments, and apply innovative approaches to improve demand and service outcomes. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ
About the role. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within the Digital Technical Competence team. These roles are central to building sustainable in-house expertise that supports the design, development, and delivery of digital solutions across the transport network. A key focus of this campaign is creating new opportunities. As a result, we are recruiting a Lead IT Technology Architect. This is a pivotal role in shaping, designing and assuring technical solutions for one of the UK's most complex and nationally important operational environments. You will lead the architecture for substantial, high-value and multifaceted solutions, setting architectural standards, providing clear technical direction, and guiding delivery teams through pragmatic, well-informed decision making. This role drives enterprise-wide architecture, promoting reuse and interoperability, while ensuring digital services are operationally sustainable, cyber resilient and deliver value for money. This is a hybrid role, requiring two days per week in the office, based at any National Highways office location. Translate organisational strategy into actionable technical architectures, guiding delivery teams and influencing senior stakeholders to drive digital transformation across public services. Architect solutions across the whole business context and communicate those decisions effectively. Provide strategic technical leadership across complex digital programmes ensuring technology solutions are robust, scalable, secure and aligned with government standards and business objectives. Develop best practice for IT Technology architecture to meet our need for continuous improvement. Create technical designs for solutions of high complexity and risk. Lead teams of more junior architects in designing solutions for National Highways, building relationships with senior stakeholders across different business or technical areas in the organisation to correctly direct solutions and meet business needs. About you. You demonstrate a strong understanding of public sector strategy, policy, and service delivery models. You have proven experience leading architecture across complex digital programmes, with familiarity in Agile and hybrid delivery models and managing legacy-to-modern transitions. You bring deep expertise in cloud, infrastructure, and emerging technologies within regulated environments. You are highly skilled in stakeholder engagement, influencing senior leaders, and enabling effective cross-government collaboration. You have experience in architectural governance, technical assurance, and aligning technical solutions to clear business outcomes. You show strong commercial awareness of public sector procurement, cost optimisation, and value delivery. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. Current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ
09/07/2026
Full time
About the role. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within the Digital Technical Competence team. These roles are central to building sustainable in-house expertise that supports the design, development, and delivery of digital solutions across the transport network. A key focus of this campaign is creating new opportunities. As a result, we are recruiting a Lead IT Technology Architect. This is a pivotal role in shaping, designing and assuring technical solutions for one of the UK's most complex and nationally important operational environments. You will lead the architecture for substantial, high-value and multifaceted solutions, setting architectural standards, providing clear technical direction, and guiding delivery teams through pragmatic, well-informed decision making. This role drives enterprise-wide architecture, promoting reuse and interoperability, while ensuring digital services are operationally sustainable, cyber resilient and deliver value for money. This is a hybrid role, requiring two days per week in the office, based at any National Highways office location. Translate organisational strategy into actionable technical architectures, guiding delivery teams and influencing senior stakeholders to drive digital transformation across public services. Architect solutions across the whole business context and communicate those decisions effectively. Provide strategic technical leadership across complex digital programmes ensuring technology solutions are robust, scalable, secure and aligned with government standards and business objectives. Develop best practice for IT Technology architecture to meet our need for continuous improvement. Create technical designs for solutions of high complexity and risk. Lead teams of more junior architects in designing solutions for National Highways, building relationships with senior stakeholders across different business or technical areas in the organisation to correctly direct solutions and meet business needs. About you. You demonstrate a strong understanding of public sector strategy, policy, and service delivery models. You have proven experience leading architecture across complex digital programmes, with familiarity in Agile and hybrid delivery models and managing legacy-to-modern transitions. You bring deep expertise in cloud, infrastructure, and emerging technologies within regulated environments. You are highly skilled in stakeholder engagement, influencing senior leaders, and enabling effective cross-government collaboration. You have experience in architectural governance, technical assurance, and aligning technical solutions to clear business outcomes. You show strong commercial awareness of public sector procurement, cost optimisation, and value delivery. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. Current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ
National Highways is seeking a GIS Development Technician to join the GIS and Registration team in Manchester on a hybrid basis. You'll support the development of GIS systems to drive efficiency and contribute to a program of enhancements. Key responsibilities include delivering GIS tools, providing application support, and managing web map services. The ideal candidate should have knowledge of geospatial data, programming experience to improve processes, and strong organisational skills.
28/06/2026
Full time
National Highways is seeking a GIS Development Technician to join the GIS and Registration team in Manchester on a hybrid basis. You'll support the development of GIS systems to drive efficiency and contribute to a program of enhancements. Key responsibilities include delivering GIS tools, providing application support, and managing web map services. The ideal candidate should have knowledge of geospatial data, programming experience to improve processes, and strong organisational skills.
About the job We're looking for a GIS Development Technician to join our GIS and Registration team. In this role, you will support the ongoing development and improvement of our GIS systems, helping to develop and maintain processes that drive efficiency across the team and wider division. Working closely with the Senior GIS Development Technician, you'll contribute to delivering a programme of system enhancements and continuous improvements, helping to modernise and streamline the way we work. The role will be based in Manchester and will be worked on a hybrid basis. Assist in delivering baseline GIS tools and core data required by the Estates GIS team. Provide simple application and data supply support to GIS colleagues to facilitate effective working. Support the management of the team's web map services within the company's GIS portal. Provide administration support for the Development team's in procuring new services via approved external frameworks. Maintain effective communication with customers and stakeholders, to ensure customer satisfaction and collaboration. Assist the wider Estates GIS Development team in developing new processes, systems and functionality for Estates GIS and wider division. About you Knowledge of geospatial data, tooling and services. Experience of applying programming skills to improve process efficiency and automation. User of Open Source and Esri geospatial services: QGIS, PostGIS, ArcGIS suite and FME (experience with FME would be advantageous). Evidence of managing stakeholder relationships, engaging with internal and external customers and collaborating with other colleagues to project delivery. Strong organisational skills with a proactive, independent approach, effective prioritisation, and ability to meet tight deadlines. About us Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Business Services plays a crucial role in supporting the efficient operation and growth of the strategic road network. We provide a wide range of essential services across the organisation, ensuring that all functions run smoothly and effectively. We work behind the scenes to support the delivery of high-quality infrastructure and services, ensuring that National Highways meets its commitments to safety, sustainability, and customer satisfaction. Our key areas of focus include procurement, finance, human resources, IT, and strategic planning. We ensure the company operates efficiently, delivers projects on time and within budget, and meets the needs of stakeholders. By offering expert advice, managing resources, and driving operational excellence, we support National Highways in achieving its mission of maintaining and improving the road network across the country. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds.
28/06/2026
Full time
About the job We're looking for a GIS Development Technician to join our GIS and Registration team. In this role, you will support the ongoing development and improvement of our GIS systems, helping to develop and maintain processes that drive efficiency across the team and wider division. Working closely with the Senior GIS Development Technician, you'll contribute to delivering a programme of system enhancements and continuous improvements, helping to modernise and streamline the way we work. The role will be based in Manchester and will be worked on a hybrid basis. Assist in delivering baseline GIS tools and core data required by the Estates GIS team. Provide simple application and data supply support to GIS colleagues to facilitate effective working. Support the management of the team's web map services within the company's GIS portal. Provide administration support for the Development team's in procuring new services via approved external frameworks. Maintain effective communication with customers and stakeholders, to ensure customer satisfaction and collaboration. Assist the wider Estates GIS Development team in developing new processes, systems and functionality for Estates GIS and wider division. About you Knowledge of geospatial data, tooling and services. Experience of applying programming skills to improve process efficiency and automation. User of Open Source and Esri geospatial services: QGIS, PostGIS, ArcGIS suite and FME (experience with FME would be advantageous). Evidence of managing stakeholder relationships, engaging with internal and external customers and collaborating with other colleagues to project delivery. Strong organisational skills with a proactive, independent approach, effective prioritisation, and ability to meet tight deadlines. About us Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Business Services plays a crucial role in supporting the efficient operation and growth of the strategic road network. We provide a wide range of essential services across the organisation, ensuring that all functions run smoothly and effectively. We work behind the scenes to support the delivery of high-quality infrastructure and services, ensuring that National Highways meets its commitments to safety, sustainability, and customer satisfaction. Our key areas of focus include procurement, finance, human resources, IT, and strategic planning. We ensure the company operates efficiently, delivers projects on time and within budget, and meets the needs of stakeholders. By offering expert advice, managing resources, and driving operational excellence, we support National Highways in achieving its mission of maintaining and improving the road network across the country. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds.
