Swarm Apprenticeships

3 job(s) at Swarm Apprenticeships

Swarm Apprenticeships Norwich, Norfolk
04/11/2021
Full time
Project Support Assistant Apprentice (Aviation software) - Hethel, Norfolk An Associate Project Manager Level 4 Apprenticeship is attached to this position £16,000 - £18,000 Aged 16 and over with eligibility can apply for this role PLEASE INCLUDE A COVER LETTER WITH YOUR APPLICATION Swarm Apprenticeship are working with an ambitious and innovative software company who supply specialist software solutions with valuable data analytic capabilities to the aviation industry. They are looking for someone who has an interest in aviation and high literacy skills to become a key member of their project team in a fascinating industry. Responsibilities & Duties (Training will be provided) This is a very interesting role that would suit an individual with strong organisation and administration skills who enjoys complexity, variety, and autonomy, with a desire to build a career in Project Management. In summary, you will be responsible for supporting a first-class service to their airline customers, and their team by providing timely and effective project management administration and support. In this role you will be responsible for working alongside their customers to understand and define their airline's training and operational requirements. You will help to coordinate, plan, and schedule project resources in accordance with project workstreams and timelines. You will help to administer, monitor, review, and report on the progress of multiple project plans. You will develop a comprehensive understanding of their various product suites, to ensure you are able to effectively manage the projects and provide guidance to their customers. The role will develop over time and therefore you may be asked to undertake additional duties to those above in accordance with your capability and business needs, for which you will be provided support and training. Desired skills Clear communication skills with the ability to build collaborative working relationships and interact effectively with customers and colleagues Confident in talking with customers on the phone, via video conference, and in person Excellent written and verbal English skills Strong organisational and administrative skills Highly organised with a methodical approach Self-motivated and able to work independently Diligent and attentive to detail Excellent time and workload management skills Interest in aviation Good basic computer skills Grades A*-C/9-4 in English and Maths Personal Qualities Enthusiasm Motivated Co-ordination Willingness to learn Future Prospects Potential full-time job offered after completion of Apprenticeship Salary & Benefits Salary - £16,000 - £18,000 Holiday - 25 days + bank holidays Working Hours - 37.5 hours (Monday - Friday) Workplace Pension Initially office based and then a flexible home /office mix Flexible working hours There is also attached an Associate Project Manager Level 4 Apprenticeship which should be completed in around 18 - 24 months. By applying for this position, you agree for your data to be stored by Swarm Recruitment until notice is given by you for it to be removed. Your data will only be used for the purposes intended. Our Data Protection Policy will be forwarded to you if requested.
Swarm Apprenticeships
07/10/2021
Full time
Market Research Apprentice - Tower Hill, London · Salary: £20,000 · A Market Research Level 4 apprenticeship · Ages 16 and over with eligibility can apply for this role PLEASE INCLUDE A COVER LETTER WITH YOUR APPLICATION COMPANY PROFILE Swarm Apprenticeships are working alongside a leading market research company offering a full-time role and gaining extensive training, supporting you in completing a Level 4 Market Research Apprenticeship. They will help you develop your market research career in a nurturing and friendly team environment with a professional, creative and informal working culture. Having a flexible working culture where they support their colleagues and celebrate their successes is important to them. They invest their time in you and you'll benefit from working alongside their expert teams. Your manager will help you set goals to achieve your apprenticeship objectives throughout the year and help you exceed these. ROLE DESCRIPTION As a Market Research Apprentice, you will support and work alongside expert Market Researchers on a variety of client projects. Your focus will be providing support on data delivery, reporting and analysis to the end client. You will be given opportunities to develop the core skills needed to be a successful researcher, providing you with a full understanding of your role in the project lifecycle, from designing a project to delivering the final presentation or workshop. KEY ROLES, TASKS AND RESPONSIBILITIES · Quality checking key deliverables, ensuring they are delivered accurately and to the highest quality · Populating PowerPoint reports · Preparing, planning, prioritising and communicating effectively to ensure deliverables are sent to schedule · Building and maintaining effective working relationships with internal suppliers and team members · You'll also have the chance to develop new technical skills including report development, statistics and Microsoft Office skills as well as softer skills such as team work, communication, adapting to deadlines, and problem solving. KNOWLEDGE AND EXPERIENCE We're looking for someone with great communication and organisational skills and a hunger to learn and develop. You'll be keen to start your career in market research as a valued member of the team. With a friendly and enthusiastic manner, you'll enjoy assisting people across the business with a proactive and customer-focused approach. You'll have a keen interest in task ownership and overall project delivery. You'll develop the skills you need to answer queries confidently and solve problems. You'll also be comfortable asking questions and working with your colleagues in the team to ensure everything runs smoothly. Also looking for someone who is accurate, has a good attitude and is willing to get involved. SALARY & BENEFITS (the fun stuff …) · Salary: £20,000 · 25 days' holiday which increases over time to 30 days, plus an extra day for your birthday ·4pm finish on a Friday · Annual summer and All Staff events · Team Christmas parties · Season ticket loan · A huge variety of benefits e.g. pension contributions, income protection, winter flu jabs, eye care vouchers, online and high street discounts, industry-leading paternity and maternity benefits · Hours - 35 hours per week, standard business hours · Home/Office mix although office based initially There is also a Market research Level 4 apprenticeship attached to this position which should be completed in around 15-18 months, with the intention of a permanent role for the right candidate. By applying for this position, you agree for your data to be stored by Swarm Group until notice is given by you for it to be removed. Your data will only be used for the purposes intended. Our Data Protection Policy will be forwarded to you if requested.
Swarm Apprenticeships Norwich, Norfolk
30/09/2021
Full time
International Trade Apprentice - Central Norwich · A Business Administration Level 3 Apprenticeship is attached to this position with 20% time out for paid self-study with tutor support · From £5.50 per hour · Aged 16 and over with eligibility can apply for this role PLEASE INCLUDE A COVER LETTER WITH YOUR APPLICATION Our clients are looking for someone with levels of drive and enthusiasm, who is committed to making a real difference, by supporting businesses of all sizes and sectors in this fast-paced environment. You will be working for a not-for-profit business membership organisation with over 900 members. They provide networking opportunities, share knowledge, offer business services, international trade documentation, signpost to business opportunities, and inspire innovative thinking to enable companies to do better business. Their mission is to connect, support and give voice to every business in Norfolk. The offices are in Central Norwich About the role The company provides crucial support for businesses trading internationally and businesses seeking advice. They are looking to appoint an International Trade Apprentice to work within very busy International Trade Department, helping businesses export and import their goods abroad. The ideal candidate must be willing to learn to work in a fast-paced environment and working to deadlines for the quick turnaround of documentation to our customers. With companies in every nation and region of the UK they are trusted to help British goods reach customers overseas. By certifying the origin of goods, they help to reduce the possibility that overseas customs authorities stop British shipments - helping to ensure the smooth passage of UK goods across international borders. As well as taking on the Level 3 Business Administrator Apprenticeship, the successful candidate will undergo international trade qualifications to become one of the 350 qualified specialists in the UK, who are on hand every working day to help business and international trade to flourish. Job Description : · Day to day processing and delivery of International Trade export documentation, services, support and advice · To actively engage with the Norfolk business community, to understand their needs, challenges and provide support relating to their international needs · To promote and market International Trade Services · A proactive approach to non-members and existing members by encouraging them to engage with the international services Key Responsibilities & Duties: · Daily processing of time-critical incoming international documentation applications through online, postal or counter service within agreed delivery timescales · To work closely with the International leadership team and Customer Experience Team for the day-to-day delivery of International Trade documentation services, support and advice · To promote and assist with the delivery of International Trade Training Programme · To assist in sending out documentation on a daily basis through the post · To ensure all services are logged on our Customer Relationship Management System and updated on the appropriate places for record keeping · Compiling and updating marketing materials for the promotion of international trade services including social media, flyers, website and email marketing · To help take queries and process Letters of Credit Service enquiries and liaise with third parties. · To help provide quotes and process translation enquiries · Attend meetings and events where relevant to promote international trade services · To help provide quotes and process ATA Carnets. Role Competencies: · To undertake and complete the accredited British Chambers of Commerce International Training Programme to be able to certify International Documentation on behalf of H M Government · To complete the London Chamber of Commerce training for ATA Carnets · To attain the BCC Foundation Award in International Trade · Attend EUR1/ATR Training to certify on behalf of HM Customs Person Specification: · Minimum education level - GCSEs (English & Maths Grade 4/C or above) · Excellent communication skills, phone, face to face and written · Microsoft (Excel, Word, Outlook and Powerpoint) · 100% focus on customer care · Professional approach, appearance and attitude · Attention to detail · Ability to work to deadlines · Work on own initiative · To work as a team · To enjoy and relish a variable work environment Hours of Work: 37.5 hours per week Remuneration: From £5.50 per hour (if 19 or over and in second year of apprentice the salary will be minimum wage at least, the same generally if a candidate is taking a permanent position) Benefits include 26 days holiday plus bank holidays per annum, free healthcare cash plan and a pension scheme Future Prospects: There is a long-term career available for the right candidate after the apprenticeship There is also a Level 3 Business Administrator Apprenticeship attached to this position which should be completed in 12 - 18 months. By applying for this position, you agree for your data to be stored by Swarm Group until notice is given by you for it to be removed. Your data will only be used for the purposes intended. Our Data Protection Policy will be forwarded to you if requested.