Cactus IT Solutions UK Ltd

Key Responsibilities Integrated Logistics Support Management Lead the development, implementation and maintenance of the ZODIAC Integrated Logistics Support strategy. Ensure compliance with Def Stan 00-600 and supportability requirements. Develop, maintain and assure Integrated Logistics Support Plans (ILSPs) throughout the programme life cycle. Ensure supportability requirements are captured, managed and evidenced throughout delivery activities. Through-Life Support Planning Develop and maintain sustainable support solutions that enable operational readiness and enduring capability. Produce and maintain Through-Life Management Plans and In-Service Support Plans. Coordinate support planning across hardware, software, hosting environments, training, documentation and service management functions. Support the transition of capability into service and ongoing sustainment. Supportability Engineering Lead analysis of reliability, availability, maintainability and supportability requirements. Ensure supportability considerations are reflected in system design decisions and architectural trade-offs. Develop support concepts that optimise operational effectiveness while minimising through-life support costs. Oversee obsolescence, asset management and configuration management considerations. Managing Agent and Supplier Assurance Act as the MOD intelligent customer for ILS activities delivered by the Managing Agent and supporting suppliers. Review, challenge and assure supplier-produced supportability artefacts and recommendations. Monitor supplier performance against contractual supportability obligations. Ensure support arrangements remain aligned with operational and business requirements. Service Transition and Operational Readiness Lead support planning for transition into service and achievement of Initial Operating Capability (IOC) and Full Operating Capability (FOC). Coordinate operational readiness assessments and supportability assurance activities. Ensure support organisations are appropriately trained, equipped and prepared to sustain the capability. Support trials, exercises and operational evaluation activities where required. Stakeholder Management Build effective working relationships across Army HQ, Defence Digital, NADG, Front Line Commands, support organisations and industry partners. Provide expert logistics support advice to programme leadership, users and technical teams. Coordinate supportability activities across multiple stakeholders and delivery teams. Governance, Assurance and Risk Management Provide supportability assurance to programme governance forums and senior stakeholders. Maintain logistics risk registers and develop effective mitigation plans. Identify and manage risks affecting operational availability, resilience and sustainment. Support internal and external assurance reviews, audits and investment approvals. Key Deliverables Integrated Logistics Support Plans (ILSPs) Through-Life Management Plans In-Service Support Plans Supportability Strategies and Supportability Cases Support Concepts Service Transition Plans Sustainment and Maintenance Plans Obsolescence Management Plans Business Continuity and Service Recovery Plans Reliability, Availability and Maintainability (RAM) Assessments Operational Readiness Assessments Logistics Risk Registers Supplier Performance and Supportability Assurance Reports Governance and Assurance Reports Essential Qualifications Recognised Integrated Logistics Support (ILS) qualification or equivalent professional experience. Defence logistics, engineering or supportability management qualification. APMP Practitioner. MSP Foundation or Practitioner. PRINCE2 Practitioner. ITIL Foundation (or higher). Degree in Engineering, Logistics, Information Systems, STEM discipline or equivalent professional experience. Essential Experience leading Integrated Logistics Support activities within complex Defence programmes. developing and implementing through-life support solutions for military, digital or information-enabled capabilities. applying Def Stan 00-600 and Defence supportability frameworks. managing and assuring supplier-delivered supportability activities. supporting capability transition into service and in-service sustainment. working across Defence, industry and operational stakeholder communities. identifying and managing supportability, availability and sustainment risks. developing supportability strategies, plans and assurance evidence for senior decision makers. Desirable Experience Previous appointment as an Integrated Logistics Support Manager (ILSM) within Defence Digital, DE&S, Front Line Command or equivalent Defence organisation. Experience supporting CIS, digital, cloud-hosted or military information systems. Understanding of Army ISTAR processes and operational information flows. Understanding of deployed military operations and tactical communications environments. Experience working within Defence acquisition, delivery or support organisations. Familiarity with ITIL service management processes and digital service transition. Experience supporting operationally deployed or expeditionary capabilities. Person Specification The successful candidate will demonstrate the ability to operate effectively within a complex Defence environment, balancing operational needs, programme priorities and supportability requirements to deliver sustainable military capability. Leadership and Influence Able to lead supportability activities across a diverse stakeholder community without direct line management authority. Confident influencing technical, commercial and programme decisions. Demonstrates personal accountability and ownership of outcomes. Stakeholder Management Builds strong relationships across MOD, Army HQ, Defence Digital, industry partners and support organisations. Communicates complex technical and logistics issues clearly to both specialist and non-specialist audiences. Able to operate effectively within a Matrix-managed environment. Strategic Thinking Understands the relationship between supportability, operational effectiveness and through-life cost. Considers long-term sustainment implications when evaluating capability and service decisions. Balances immediate operational requirements with future support needs. Analysis and Problem Solving Demonstrates strong analytical capability and professional judgement. Identifies supportability risks and develops pragmatic, evidence-based solutions. Uses data and assurance evidence to support decision-making. Planning and Delivery Able to manage competing priorities across multiple workstreams. Demonstrates strong organisational skills and attention to detail. Delivers high-quality outputs to agreed timescales. Collaboration and Adaptability Works effectively across programme, engineering, commercial, operational and supplier teams. Encourages collaboration and knowledge sharing. Remains effective in complex, uncertain and fast-paced environments. Behaviours The following behaviours will be assessed during recruitment and selection: Leadership Communicating and Influencing Making Effective Decisions Delivering at Pace Working Together Seeing the Big Picture