Cambridge University Press & Assessment

Job Title: Software Engineer Salary: £39,200 - £50,900 Location: Cambridge/Hybrid Contract: Fixed Term/Secondment -15 months Hours: Full time 35 hours per week We're looking for a Software Engineer to join our Content Tools team. You'll help build and improve AI-driven applications that power how learning and assessment content is created and managed. This is a hands-on role with real impact, working on live systems used across the business. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role You'll work as part of a collaborative engineering team, contributing to the development of a critical internal application built using Retool, n8n, and LLM-based workflows. Your focus will be on building features, improving performance, and helping scale AI-driven content solutions that support our wider strategy. Key responsibilities and accountabilities: Develop, test and maintain scalable software solutions within the content tools domain Build new features and resolve bugs in production applications Work closely with engineers, product owners, and SMEs to deliver practical solutions Implement and integrate AI technologies, including Large Language Models (LLMs) Apply best practice to ensure security, scalability, and performance standards Participate in code reviews and contribute to engineering quality standards Identify technical risks and help resolve them early Troubleshoot and debug complex issues independently Stay up to date with AI, LLMs, and software engineering trends Team and collaboration: Contribute to a collaborative, knowledge-sharing engineering culture Take part in stand-ups, planning, retrospectives, and design Communicate progress, challenges, and solutions clearly to the team This role directly supports the development and quality of AI-driven content generation tools used across the organisation. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You You'll bring solid engineering fundamentals and a genuine interest in AI-driven development. Essential requirements: Strong grounding in computer science fundamentals, data structures and algorithms Experience building and delivering software in a professional environment Proficiency in at least one language such as Python or TypeScript Good understanding of AI/ML concepts, especially Large Language Models (LLMs) Experience working in an agile, team-based environment Strong problem-solving skills and ability to work independently on defined Clear communication skills with the ability to explain technical Familiarity with SQL and relational databases If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Experience with tools like Retool or workflow automation platforms such as n8n Exposure to AWS (e.g. S3, RDS) or cloud-based systems Experience working with PostgreSQL Hands-on experience deploying AI/LLM-based application For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 5 th June . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. If you are shortlisted and progressed through the stages, you can expect: : 1hr interview involving 30 minute live technical assessment Final stage interview: in-person or virtually. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Pursuing Your Potential At Cambridge University Press & Assessment, we are dedicated to fostering an environment where your career aspirations are not only recognised but actively supported. Whether you are looking for new responsibilities within your current team, interested in a promotion or secondment, or exploring a different career path, we offer various resources to support your professional development. Our Online Learning Platform, leadership development pathways, and mentorship schemes are readily available to all employees, ensuring you have the tools to reach your fullest potential. If you are ready to take the next step in your Cambridge journey, we welcome your application. Together, we continue to shape a culture where everyone feels empowered to succeed and motivated to make a difference- for ourselves, for each other, and for learners worldwide. Documents ALICE Software Engineer Job Description (1).pdf (118.46 KB)

Job Title: Agile Delivery Coach Salary: £66,900 - £91,950 Location: Cambridge, Hybrid (at least 2 days per week in the office) Contract: Permanent, Full-time (35 hours per week) Help shape the future of agile delivery at Cambridge University Press and Assessment We're looking for an Agile Delivery Coach to play a central role in strengthening how our technology teams collaborate, deliver value, and continuously improve across our English business. This is a hands-on leadership position that combines, direct line management, strategic thinking with practical coaching - helping teams adopt effective delivery practices, improve alignment, and work with clarity, accountability, and purpose.-on leadership position that combines strategic thinking with practical coaching - helping teams adopt effective delivery practices, improve alignment, and work with clarity, accountability, and purpose. As our organisation evolves, we are focusing on ways of working that retain the best of team empowerment while ensuring greater consistency, transparency, and operational discipline. You will help teams navigate this shift, embedding approaches that enhance predictability and flow while still encouraging innovation and learning. This role offers the opportunity to drive meaningful, positive change in a global organisation dedicated to learning, excellence, and societal impact. We are Cambridge University Press & Assessment - a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. About the Role You will help embed Agile ways of working that support both adaptability and reliable delivery. Working with teams across the UK, Spain, Manila and with global vendors, you will ensure our delivery practices are effective, collaborative, and aligned with organisational priorities. As one of a team of leaders focused on delivery, you will: Line management, manage, coach and mentor Scrum Masters and delivery teams, helping them improve their delivery flow and Agile mindset. Work closely with Product Owners to strengthen prioritisation and stakeholder collaboration. Drive continuous improvement and encourage experimentation rooted in evidence and feedback. Help standardise and improve metrics and reporting so that teams have clear insight into outcomes and delivery performance. Support the evolution of Agile tools, frameworks and ways of working. Help teams work effectively within organisational governance expectations, planning cycles, and delivery processes. Promote transparency, accountability, and clarity of roles and ownership. Communicate progress and influence alignment at all levels, ensuring shared understanding of objectives and priorities. Act as a role model for collaborative, outcome focused delivery.-focused delivery. Where appropriate, act as a Scrum Master on specific initiatives. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You We're seeking an experienced Agile practitioner with the confidence, judgement, and communication skills to support teams and leaders through meaningful change. You will bring: Proven experience in direct line management, with a strong track record of coaching teams and leading the adoption of Agile practices within a global organisation. Strong practical knowledge of frameworks such as Scrum or Kanban. A track record of helping teams improve delivery performance and collaboration. Experience implementing Agile practices in environments that include annual planning cycles, cross-team dependencies, and centralised governance. Ability to help teams work productively within agreed frameworks while still improving how they deliver. Ability to bridge technology and business priorities. Familiarity with Agile tooling (Jira, Confluence) and delivery metrics. Understanding of the impact of AI/GenAI on modern teams and delivery rhythms. Strong facilitation and communication skills. Ability to influence without authority and create alignment across varied stakeholders. Experience supporting distributed teams across locations and cultures. Curious, collaborative, resilient, and committed to continuous improvement. Able to balance flexibility with structure, and speed with accountability. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes If you choose to apply, please include a short cover letter with your application, making sure you specify you are applying for this vacancy. We look forward to hearing from you. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with the closing date set for 1st June. Interviews are expected to begin in the weeks following the application deadline. When applying there are 7 application questions to complete with your CV and cover letter. Then if you are shortlisted and progressed through the stages, you can expect: First stage interview via MS Teams or in person at the Cambridge office. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Agile Delivery Coach Sept 2025.pdf (212.54 KB)

Are you passionate about quality and driven by the satisfaction of getting systems right before they reach users? Join us as a UAT Technician and play a key role in delivering high-quality digital products that support learners, educators and institutions around the world. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role Reporting to the UAT Manager, you will be part of a team responsible for carrying out the UAT for applications developed across many of the organisation's initiatives, which include computer-based testing, e-learning and web-based stakeholder support systems. This will involve the detailed preparation and execution of test cases for the various applications across different environments, the logging of defects and reporting to project stakeholders on testing progress. As a User Acceptance Testing Technician, you will also be required to liaise with project managers and developers to ensure that defects are categorised, prioritised and resolved within agreed timescales. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You You bring a strong understanding of structured test methods and processes, with proven experience applying formal methodologies such as V-Model, Agile, and Waterfall in practice. You are technically confident, with a solid grounding in IT and the ability to work effectively within an MS Windows environment. Your knowledge extends to database and website technologies, enabling you to approach challenges with a well-rounded technical perspective. You thrive in collaborative, fast-paced environments and enjoy being part of a close-knit team, where you can contribute positively under pressure. Alongside your technical expertise, you demonstrate a strong customer-focused mindset, ensuring quality and service remain at the forefront of your work. With excellent attention to detail and a proactive, enthusiastic approach, you take pride in delivering accurate, high-quality outcomes. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Experience in using JIRA, Qtest or similar test management software Formal software testing or computing-related qualification, along with previous work experience in an IT support or software testing environment. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Please note that Cambridge University Press & Assessment will not ordinarily be able to provide sponsorship for vacancies of less than 12-months in duration. Applicants must therefore have an existing right to work in the UK to be eligible for this position. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 15 th June. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on week commencing 29 th June . If you are shortlisted and progressed through the stages, you can expect: One stage virtual interview via MS Teams. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Contract: Permanent (Full-time). Join the IELTS Modernisation team as a Permanent Product Owner , driving innovation in operational capabilities by collaborating with internal users and delivering transformative solutions. Or embrace a Fixed-Term Contract as a Product Owner, leading data insights and shaping data-driven decision-making through strategic engagement and impactful analytics. Both roles are crucial to our digital transformation journey and require individuals with experience, empathy, and diplomacy. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the roles As a Product Owner specialising in operational capabilities , your primary focus will be on collaborating closely with internal users to develop and enhance mission-critical operational systems. Your responsibilities encompass a comprehensive approach, from understanding user needs to fostering collaboration with cross-functional teams and delivering transformative solutions. You will be instrumental in the process of gathering requirements and identifying pain points through active engagement with internal users, driving improvements that enhance operational efficiency. Additionally, your role extends to: Communicate product vision, align with business objectives, and contribute to the development roadmap. Collaborate with development teams, translating requirements into user stories and acceptance criteria. Strategically prioritize backlog items considering business value, user impact, and technical feasibility. Foster effective communication, collaboration, and define key metrics for measuring product success. This role involves refining and communicating the product vision and roadmap for data insights and analytics, ensuring a clear trajectory aligned with objectives. You will work closely with data engineering and analytics teams, contributing to the ingestion, transformation, and visualisation of raw data, thereby converting it into actionable insights. Additionally, your role involves: Translate complex business requirements into clear user stories, acceptance criteria, and data models. Prioritize data initiatives considering business impact, data quality, and technical feasibility. Foster seamless communication and collaboration between stakeholders and data teams. Monitor evolving data trends, emerging technologies, and define KPIs for enhanced data capabilities and insights. This is your opportunity to make an impact! If you don't want to miss out, please take a look at the job description attached at the end of the advert. We want to hear from you. About you To be successful you will have a proven track record as a Product Owner or in a similar capacity, preferably within a technology-driven or educational context. This involves a deep comprehension of business operations, processes, and systems, coupled with the ability to collaborate with internal stakeholders and cross-functional teams to craft effective software solutions. Your skill set should encompass adept communication and presentation abilities, enabling you to articulate intricate concepts to both technical and non-technical audiences. An analytical mindset is crucial, complemented by your proficiency in harnessing data to inform decision-making and provide valuable business insights. A robust grasp of Agile methodologies, such as Scrum or Kanban, is essential, as is familiarity with project management and collaboration tools like Jira, Confluence, or analogous platforms. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: Group personal pension scheme Discretionary annual bonus Life assurance up to 4 x annual salary Private medical and Permanent Health Insurance Green travel schemes 28 days annual leave plus bank holidays We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. Interviews are scheduled to take place on the 29 and 30 August 2023. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.