Advatek ICT

Advatek is an award-winning next generation IT Services company delivering innovative security, networking, business continuity and cloud infrastructure solutions for businesses and public sector organisations across the UK. This is an exciting opportunity to develop your career by joining a newly formed service desk within an established network engineering and consultancy company. You will be supporting public and private sector including NHS trusts and FTSE 100 companies, delivering first class network support. This opportunity will also offer superb exposure to new and emerging technologies working alongside highly qualified network and security consultants, and system architects. We offer training and development, giving study time within work hours and covering costs for training and certification. We are firm believers in developing talent and promoting from within, giving you the ability to progress your career to the highest levels within Advatek. This is all within a small but growing team. Responsibilities will include. Daily checks of client networks and alerts.  Troubleshooting of network and infrastructure issues. Taking responsibility and ownership of tasks within an escalation framework. Client communication over video link, phone and email.  Working alongside routing and security architects to expand knowledge and provide comprehensive support off the back of network projects.  Maintaining of accurate logs and documentation. Flexible working with some days from home is offered.  Suitable for CCNA or working towads CCNA. 1-2 years experience desirable. CISCO and Fortinet experiance desirable.  Benefits: A friendly and supportive working environment Working with CCIE and similar level archtects, engineers and security proffessionals who will mentor you. Time provided during work hours to study towards certification Paid for certification Exposure to large private and public sector networks Exposure to cutting edge network and securiy technologies Flexible working (3/5)