Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location:Leiston, UKSpecial Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. Candidate will be required to work in shifts: 7:00 AM to 4:00 PM 8:00 AM to 5:00 PM 9:00 AM to 6:00 PM 10:00 AM to 7:00 PM Must be willing to work out of hours as required (with prior approval from Site Lead). Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet operational and project needs. Key Responsibilities(This position is an individual contributor role and part of a team) Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPNs, printers, and mobile phones. Managing incident queues. Handling calls with customers; VIP user management. Vendor management. Responding in a timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. Antivirus management (Defender/McAfee). Device movement from one desk to another as per requirement/project need. Unpacking and repackaging laptops/desktops, labeling, and delivering devices to users' desks, homes, or other offices as part of device handover/collection. Help in creating technical project documentation, reports, and manuals. Building and deploying workstations (laptops/desktops) with standard approved images. Providing Tech-Bar support for users' queries and technical resolutions. Hardware asset and CDM management. IT desk moves, patching, training/meeting room setup, loan laptop management, and setup. Managing IT kit retirement and moving devices to disposal areas. Printers providing primary support including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site itself (between buildings). Key Skills / Knowledge / Experience: Experience troubleshooting issues on Windows 10 operating systems. Knowledge in installing and configuring Starlink satellite network devices. Experience in configuring iPhone/iPad. Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal. Knowledge in creating new Microsoft Teams groups via Teams admin portal. L1 support knowledge of Applications and SharePoint. L1 troubleshooting support for Office Apps. Effective communication skills. Ability to multitask and manage time efficiently. Customer service experience. Strong written and verbal communication and interpersonal skills. Self-motivated and willing to learn. Proven ability to work well with both technical and non-technical staff. Proven ability to work independently on multiple tasks with commitment and ownership. Excellent problem-solving and root cause analysis skills. Proficiency in understanding, analyzing, and defining corrective actions for tickets raised by users. Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person SpecificationInforming Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and quantifiable updates to enable accurate and timely decision-making. Problem Solving Uses rigorous logic and effective methods to solve complex problems. Probes all potential sources for answers, looks beyond the obvious, and performs detailed analysis to identify root causes. Technical Learning Learns new skills quickly and adapts to emerging technologies. Actively participates in research, technical courses, and seminars to enhance competencies. Key Relationships & ContactsWith Client Establish and maintain strong relationships with customer stakeholders. Develop and implement processes to improve efficiency and effectiveness on an ongoing basis. With Line Manager / Senior Stakeholders Maintain regular communication to update and appraise on critical business issues and data points. With Offshore Teams Maintain regular contact with offshore teams as needed. Update them on current issues and seek support for matters affecting contract deliverables. With Peers Develop and maintain positive relationships with business partners (internal and external). Share best practices to achieve maximum efficiency. With Others Communicate effectively and professionally with all functional teams and stakeholders. Share information regularly, build positive relationships, and represent the company in a professional manner. Foster collaboration with external contacts to maximize efficiency and achieve business goals. JBRP1_UKTJ
07/12/2025
Full time
Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location:Leiston, UKSpecial Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. Candidate will be required to work in shifts: 7:00 AM to 4:00 PM 8:00 AM to 5:00 PM 9:00 AM to 6:00 PM 10:00 AM to 7:00 PM Must be willing to work out of hours as required (with prior approval from Site Lead). Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet operational and project needs. Key Responsibilities(This position is an individual contributor role and part of a team) Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPNs, printers, and mobile phones. Managing incident queues. Handling calls with customers; VIP user management. Vendor management. Responding in a timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. Antivirus management (Defender/McAfee). Device movement from one desk to another as per requirement/project need. Unpacking and repackaging laptops/desktops, labeling, and delivering devices to users' desks, homes, or other offices as part of device handover/collection. Help in creating technical project documentation, reports, and manuals. Building and deploying workstations (laptops/desktops) with standard approved images. Providing Tech-Bar support for users' queries and technical resolutions. Hardware asset and CDM management. IT desk moves, patching, training/meeting room setup, loan laptop management, and setup. Managing IT kit retirement and moving devices to disposal areas. Printers providing primary support including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site itself (between buildings). Key Skills / Knowledge / Experience: Experience troubleshooting issues on Windows 10 operating systems. Knowledge in installing and configuring Starlink satellite network devices. Experience in configuring iPhone/iPad. Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal. Knowledge in creating new Microsoft Teams groups via Teams admin portal. L1 support knowledge of Applications and SharePoint. L1 troubleshooting support for Office Apps. Effective communication skills. Ability to multitask and manage time efficiently. Customer service experience. Strong written and verbal communication and interpersonal skills. Self-motivated and willing to learn. Proven ability to work well with both technical and non-technical staff. Proven ability to work independently on multiple tasks with commitment and ownership. Excellent problem-solving and root cause analysis skills. Proficiency in understanding, analyzing, and defining corrective actions for tickets raised by users. Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person SpecificationInforming Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and quantifiable updates to enable accurate and timely decision-making. Problem Solving Uses rigorous logic and effective methods to solve complex problems. Probes all potential sources for answers, looks beyond the obvious, and performs detailed analysis to identify root causes. Technical Learning Learns new skills quickly and adapts to emerging technologies. Actively participates in research, technical courses, and seminars to enhance competencies. Key Relationships & ContactsWith Client Establish and maintain strong relationships with customer stakeholders. Develop and implement processes to improve efficiency and effectiveness on an ongoing basis. With Line Manager / Senior Stakeholders Maintain regular communication to update and appraise on critical business issues and data points. With Offshore Teams Maintain regular contact with offshore teams as needed. Update them on current issues and seek support for matters affecting contract deliverables. With Peers Develop and maintain positive relationships with business partners (internal and external). Share best practices to achieve maximum efficiency. With Others Communicate effectively and professionally with all functional teams and stakeholders. Share information regularly, build positive relationships, and represent the company in a professional manner. Foster collaboration with external contacts to maximize efficiency and achieve business goals. JBRP1_UKTJ
Role / Job Title:SAP ISU IDEWork Location:Ireland (1 day a week)The RoleWe are seeking an experienced SAP ISU IDE Consultant to join our dynamic IT Service Delivery team. In this role, you will be responsible for the ISU IDE/Meterworks/Device/Workflow areas of SAP systems that support critical business functions. You will collaborate closely with IT and business stakeholders for day-to-day operations and projects.Your Responsibilities (Up to 10, avoid repetition): Provide subject matter expertise and support for the ESB's SAP Systems in the area of IDE, Device, Meterworks and Workflow. Experience with SMART projects and/or AMI/MDMS Provide end user support for SAP ISU. Investigate and resolve support calls raised by the business Work on internal SAP projects and Change Requests as required. Identify potential process improvements opportunities across the SAP landscape. Liaise with a variety of stakeholders in the specification, development and testing of enhancements/modifications to the SAP solution. Complete knowledge transfer for respective application areas to other members of the ESB team. Work alongside Team Leads, Delivery Leads, Functional SME's and Solution Architects to identify and manage risks. Managing change request scoping to include: Estimation and design preparing functional specifications Implementation completing system configuration Liaising closely with ABAP / Basis and Security teams during build phase Your ProfileEssential Skills / Knowledge / Experience (Up to 10, avoid repetition): Hands-on functional experience in SAP ISU area of IDE, Device, Meterworks and Workflow. Knowledge of Meter works and Service Orders, Notifications and tasks, Hands-on experience with Workflow Configuration desirable. Bulk creation of service orders. Experience in functional specification writing, functional/integration/performance testing/regression testing etc. Reporting and documentation/writing for audit reasons and for smooth transition of projects to support. Stakeholder management, negotiation and communication Excellent communication/interpersonal skills are mandatory for interaction with different stakeholders involved in the Projects (i.e. in the business process definition stages, design, testing etc. with technical and non-technical people). Desirable Skills / Knowledge / Experience (As applicable): Knowledge of the Electricity and Gas markets North and South in Ireland is desirable Knowledge of standard testing practices for SAP Projects is a must. Experience with the application HP Quality Centre is an advantage (i.e. for the creation and execution of test scripts and the resolution of defects) Ability to maintain a common set of scoping, design, implementation and test artefacts and templates in line with agreed project definitions Experience of working on large SAP projects Experience of all phases of project lifecycle JBRP1_UKTJ
07/12/2025
Full time
Role / Job Title:SAP ISU IDEWork Location:Ireland (1 day a week)The RoleWe are seeking an experienced SAP ISU IDE Consultant to join our dynamic IT Service Delivery team. In this role, you will be responsible for the ISU IDE/Meterworks/Device/Workflow areas of SAP systems that support critical business functions. You will collaborate closely with IT and business stakeholders for day-to-day operations and projects.Your Responsibilities (Up to 10, avoid repetition): Provide subject matter expertise and support for the ESB's SAP Systems in the area of IDE, Device, Meterworks and Workflow. Experience with SMART projects and/or AMI/MDMS Provide end user support for SAP ISU. Investigate and resolve support calls raised by the business Work on internal SAP projects and Change Requests as required. Identify potential process improvements opportunities across the SAP landscape. Liaise with a variety of stakeholders in the specification, development and testing of enhancements/modifications to the SAP solution. Complete knowledge transfer for respective application areas to other members of the ESB team. Work alongside Team Leads, Delivery Leads, Functional SME's and Solution Architects to identify and manage risks. Managing change request scoping to include: Estimation and design preparing functional specifications Implementation completing system configuration Liaising closely with ABAP / Basis and Security teams during build phase Your ProfileEssential Skills / Knowledge / Experience (Up to 10, avoid repetition): Hands-on functional experience in SAP ISU area of IDE, Device, Meterworks and Workflow. Knowledge of Meter works and Service Orders, Notifications and tasks, Hands-on experience with Workflow Configuration desirable. Bulk creation of service orders. Experience in functional specification writing, functional/integration/performance testing/regression testing etc. Reporting and documentation/writing for audit reasons and for smooth transition of projects to support. Stakeholder management, negotiation and communication Excellent communication/interpersonal skills are mandatory for interaction with different stakeholders involved in the Projects (i.e. in the business process definition stages, design, testing etc. with technical and non-technical people). Desirable Skills / Knowledge / Experience (As applicable): Knowledge of the Electricity and Gas markets North and South in Ireland is desirable Knowledge of standard testing practices for SAP Projects is a must. Experience with the application HP Quality Centre is an advantage (i.e. for the creation and execution of test scripts and the resolution of defects) Ability to maintain a common set of scoping, design, implementation and test artefacts and templates in line with agreed project definitions Experience of working on large SAP projects Experience of all phases of project lifecycle JBRP1_UKTJ
Role: ServiceNow ArchitectLocation: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish technical guardrails, coding standards, ACL/security model, and reusable patterns. Lead architecture reviews, design authority, and change advisory engagements to ensure platform quality and compliance. Delivery Leadership Provide architectural runway and technical direction to developers and admins; perform design/code reviews. Optimize performance, scalability, resiliency, and upgradeability across environments. Champion DevOps practices (branching strategies, CI/CD pipelines, ATF automation) and oversee release quality. Security, Risk, and Compliance Implement robust access controls (ACLs, roles), data protection, auditability, and compliance with enterprise policies (e.g., ITIL/ISO/SoX/GDPR as applicable). Stakeholder Engagement Translate business objectives into target-state architectures and roadmaps; articulate trade-offs and recommended approaches to technical and non-technical stakeholders. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent hands-on experience). 7+ years of hands-on ServiceNow experience, including 3+ years in an Architect role leading enterprise implementations. Deep expertise with ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CSM, HRSD; strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set technical direction within cross-functional teams. Proficiency with integration patterns (event-driven, batch, near-real-time), MID Server, scripted APIs, and platform security. Excellent communication, leadership, and stakeholder management skills; able to work independently in a distributed, remote environment. Preferred Qualifications ServiceNow certifications: CSA, CAD, and one or more CIS (e.g., CIS ITSM, CIS ITOM, CIS CSM); CTA/CMA highly desirable. Salesforce exposure/certifications (e.g., Administrator, Platform App Builder, or an Integration/System Architect track) is a plus. Experience with SPM, App Engine/Custom Apps, SecOps/IRM, and large-scale upgrades to the latest ServiceNow family releases. Hands-on with CI/CD (GitHub/GitLab/Azure DevOps), ATF, automated quality gates, and environment strategy. Familiarity with identity and access management (SSO/SAML/OIDC, SCIM), and enterprise integration tooling (e.g., MuleSoft, Kafka/Event Bus). ITIL v4 certification or equivalent practical experience. Self-motivated, results-oriented, with strengths in critical thinking and strategic problem-solving. JBRP1_UKTJ
04/12/2025
Full time
Role: ServiceNow ArchitectLocation: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish technical guardrails, coding standards, ACL/security model, and reusable patterns. Lead architecture reviews, design authority, and change advisory engagements to ensure platform quality and compliance. Delivery Leadership Provide architectural runway and technical direction to developers and admins; perform design/code reviews. Optimize performance, scalability, resiliency, and upgradeability across environments. Champion DevOps practices (branching strategies, CI/CD pipelines, ATF automation) and oversee release quality. Security, Risk, and Compliance Implement robust access controls (ACLs, roles), data protection, auditability, and compliance with enterprise policies (e.g., ITIL/ISO/SoX/GDPR as applicable). Stakeholder Engagement Translate business objectives into target-state architectures and roadmaps; articulate trade-offs and recommended approaches to technical and non-technical stakeholders. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent hands-on experience). 7+ years of hands-on ServiceNow experience, including 3+ years in an Architect role leading enterprise implementations. Deep expertise with ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CSM, HRSD; strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set technical direction within cross-functional teams. Proficiency with integration patterns (event-driven, batch, near-real-time), MID Server, scripted APIs, and platform security. Excellent communication, leadership, and stakeholder management skills; able to work independently in a distributed, remote environment. Preferred Qualifications ServiceNow certifications: CSA, CAD, and one or more CIS (e.g., CIS ITSM, CIS ITOM, CIS CSM); CTA/CMA highly desirable. Salesforce exposure/certifications (e.g., Administrator, Platform App Builder, or an Integration/System Architect track) is a plus. Experience with SPM, App Engine/Custom Apps, SecOps/IRM, and large-scale upgrades to the latest ServiceNow family releases. Hands-on with CI/CD (GitHub/GitLab/Azure DevOps), ATF, automated quality gates, and environment strategy. Familiarity with identity and access management (SSO/SAML/OIDC, SCIM), and enterprise integration tooling (e.g., MuleSoft, Kafka/Event Bus). ITIL v4 certification or equivalent practical experience. Self-motivated, results-oriented, with strengths in critical thinking and strategic problem-solving. JBRP1_UKTJ
Role: ServiceNow ArchitectLocation: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-pl
01/12/2025
Full time
Role: ServiceNow ArchitectLocation: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-pl
Job Title: E2E OSS Netcool Solution Architect Work Location: Newbury, UK Work Mode: Hybrid 2 days per week in the office Type of Hiring: Permanent, Full-Time Experience Required: 10 to 12+ years Overview The E2E OSS Netcool Solution Architect will play a critical role in defining and implementing advanced OSS architecture solutions to support service assurance, automation, and network management initiatives. This position demands a seasoned professional with deep expertise in IBM Netcool and a comprehensive understanding of the OSS domain, ensuring seamless integration, high system availability, and industry-aligned best practices. Key Responsibilities Define and deliver end-to-end OSS architecture solutions, ensuring scalability, reliability, and interoperability. Provide solution leadership in the design and implementation of Netcool platforms, including OMNIbus, Impact, NOI, Agile Service Manager, and Precision. Oversee the integration of OSS domains such as Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, and COTS products. Drive architecture governance and standardization, aligning regional OSS stacks into a harmonized global landscape. Collaborate with cross-functional teams to identify integration gaps and develop optimized design patterns. Ensure proactsive service assurance through effective monitoring, event correlation, and incident management frameworks. Introduce industry best practices and proven reference architectures to enhance OSS modernization efforts. Support mentorship and capability building, guiding internal architects and designers to develop long-term sustainability. Mitigate architectural risks by identifying potential design flaws, integration challenges, or scalability issues early in the lifecycle. Required Skills & Experience Specialized and hands-on expertise in Netcool architecture (OMNIbus, Impact, NOI, Agile Service Manager, Precision). Deep cross-domain knowledge of OSS areas: Service Fulfilment, Assurance, Automation, Cloud Telco, and Network Management. Experience in automation platforms such as PEGA, Blue Prism, Resolve, and UiPath. Proven experience implementing OSS modernization in global telecom environments. Strong understanding of COTS product integration and cloud-native OSS architecture principles. Excellent analytical, communication, and stakeholder management skills. Ability to lead architecture governance and enforce best practices across multi-domain teams. Education & Certifications Bachelor's or Master's degree in Computer Science, Information Technology, Telecommunications, or a related field. Relevant certifications in Netcool, OSS architecture, or cloud technologies are preferred. JBRP1_UKTJ
01/12/2025
Full time
Job Title: E2E OSS Netcool Solution Architect Work Location: Newbury, UK Work Mode: Hybrid 2 days per week in the office Type of Hiring: Permanent, Full-Time Experience Required: 10 to 12+ years Overview The E2E OSS Netcool Solution Architect will play a critical role in defining and implementing advanced OSS architecture solutions to support service assurance, automation, and network management initiatives. This position demands a seasoned professional with deep expertise in IBM Netcool and a comprehensive understanding of the OSS domain, ensuring seamless integration, high system availability, and industry-aligned best practices. Key Responsibilities Define and deliver end-to-end OSS architecture solutions, ensuring scalability, reliability, and interoperability. Provide solution leadership in the design and implementation of Netcool platforms, including OMNIbus, Impact, NOI, Agile Service Manager, and Precision. Oversee the integration of OSS domains such as Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, and COTS products. Drive architecture governance and standardization, aligning regional OSS stacks into a harmonized global landscape. Collaborate with cross-functional teams to identify integration gaps and develop optimized design patterns. Ensure proactsive service assurance through effective monitoring, event correlation, and incident management frameworks. Introduce industry best practices and proven reference architectures to enhance OSS modernization efforts. Support mentorship and capability building, guiding internal architects and designers to develop long-term sustainability. Mitigate architectural risks by identifying potential design flaws, integration challenges, or scalability issues early in the lifecycle. Required Skills & Experience Specialized and hands-on expertise in Netcool architecture (OMNIbus, Impact, NOI, Agile Service Manager, Precision). Deep cross-domain knowledge of OSS areas: Service Fulfilment, Assurance, Automation, Cloud Telco, and Network Management. Experience in automation platforms such as PEGA, Blue Prism, Resolve, and UiPath. Proven experience implementing OSS modernization in global telecom environments. Strong understanding of COTS product integration and cloud-native OSS architecture principles. Excellent analytical, communication, and stakeholder management skills. Ability to lead architecture governance and enforce best practices across multi-domain teams. Education & Certifications Bachelor's or Master's degree in Computer Science, Information Technology, Telecommunications, or a related field. Relevant certifications in Netcool, OSS architecture, or cloud technologies are preferred. JBRP1_UKTJ
Role/Job Title -Senior DeveloperWork Location - UK 3 5 days per week (Tentative London)The RoleWe are seeking a highly skilled 4JS Genero Enterprise senior Developer with extensive experience in developing robust and scalable applications. The ideal candidate will have a strong background in Genero 4GL Business Development language (BDL), Genero Desktop Client (GDC), Genero Browser Client (GBC), G
01/12/2025
Full time
Role/Job Title -Senior DeveloperWork Location - UK 3 5 days per week (Tentative London)The RoleWe are seeking a highly skilled 4JS Genero Enterprise senior Developer with extensive experience in developing robust and scalable applications. The ideal candidate will have a strong background in Genero 4GL Business Development language (BDL), Genero Desktop Client (GDC), Genero Browser Client (GBC), G
Role/Job Title -Senior DeveloperWork Location - UK 3 5 days per week (Tentative London)The RoleWe are seeking a highly skilled 4JS Genero Enterprise senior Developer with extensive experience in developing robust and scalable applications. The ideal candidate will have a strong background in Genero 4GL Business Development language (BDL), Genero Desktop Client (GDC), Genero Browser Client (GBC), Genero Application Server (GAS), Genero Studio (GST), Genero Report Engine (GRE) + Genero Report Writer (GRW).Your Responsibilities Design, develop, and maintain high-quality software solutions using 4Js Genero Enterprise Participate in the full software development lifecycle, including requirements gathering, design, development, testing, and deployment Conduct code reviews and provide mentorship to junior developers to ensure adherence to best practices and coding standards Troubleshoot and resolve software defects and performance issues Collaborate with cross-functional teams to define and design new features and enhancements Stay updated with the latest industry trends and technologies to continuously improve development processes Your ProfileEssential Skills / Knowledge / Experience: around 6+ yrs of experience Genero 4GL Business Development language (BDL), Genero Desktop Client (GDC), Genero Browser Client (GBC), Genero Application Server (GAS), Genero Studio (GST), Genero Report Engine (GRE) + Genero Report Writer (GRW) Four Js License Manager (FLM), Web Services Desirable Skills / Knowledge / ExperiencePDF Skills PDCAT, Ghostscript, Total PDF PrinterX, Text2PDF, Postscript, PCL scripting Microsoft SQL Server DBA Skill, TSQL language, Data Modeling, Database Design, Stored Procedure, Function, Database management backup and restore SQL Jobs, Linked Server, SQL Security, SQL Server Management Studio Data analysis, Data troubleshooting ODBC Scripting VB Script, VBA (Word), PowerShell, Windows Batch Source Code Management JBRP1_UKTJ
01/12/2025
Full time
Role/Job Title -Senior DeveloperWork Location - UK 3 5 days per week (Tentative London)The RoleWe are seeking a highly skilled 4JS Genero Enterprise senior Developer with extensive experience in developing robust and scalable applications. The ideal candidate will have a strong background in Genero 4GL Business Development language (BDL), Genero Desktop Client (GDC), Genero Browser Client (GBC), Genero Application Server (GAS), Genero Studio (GST), Genero Report Engine (GRE) + Genero Report Writer (GRW).Your Responsibilities Design, develop, and maintain high-quality software solutions using 4Js Genero Enterprise Participate in the full software development lifecycle, including requirements gathering, design, development, testing, and deployment Conduct code reviews and provide mentorship to junior developers to ensure adherence to best practices and coding standards Troubleshoot and resolve software defects and performance issues Collaborate with cross-functional teams to define and design new features and enhancements Stay updated with the latest industry trends and technologies to continuously improve development processes Your ProfileEssential Skills / Knowledge / Experience: around 6+ yrs of experience Genero 4GL Business Development language (BDL), Genero Desktop Client (GDC), Genero Browser Client (GBC), Genero Application Server (GAS), Genero Studio (GST), Genero Report Engine (GRE) + Genero Report Writer (GRW) Four Js License Manager (FLM), Web Services Desirable Skills / Knowledge / ExperiencePDF Skills PDCAT, Ghostscript, Total PDF PrinterX, Text2PDF, Postscript, PCL scripting Microsoft SQL Server DBA Skill, TSQL language, Data Modeling, Database Design, Stored Procedure, Function, Database management backup and restore SQL Jobs, Linked Server, SQL Security, SQL Server Management Studio Data analysis, Data troubleshooting ODBC Scripting VB Script, VBA (Word), PowerShell, Windows Batch Source Code Management JBRP1_UKTJ
Job Title: E2E OSS Netcool Solution Architect Work Location: Newbury, UK Work Mode: Hybrid 2 days per week in the office Type of Hiring: Permanent, Full-Time Experience Required: 10 to 12+ years Overview The E2E OSS Netcool Solution Architect will play a critical role in defining and implementing advanced OSS architecture solutions to support service assurance, automation, and network management init
01/12/2025
Full time
Job Title: E2E OSS Netcool Solution Architect Work Location: Newbury, UK Work Mode: Hybrid 2 days per week in the office Type of Hiring: Permanent, Full-Time Experience Required: 10 to 12+ years Overview The E2E OSS Netcool Solution Architect will play a critical role in defining and implementing advanced OSS architecture solutions to support service assurance, automation, and network management init