The Workplace Consultancy

10 job(s) at The Workplace Consultancy

The Workplace Consultancy Romford, Essex
03/03/2026
Contractor
6 Month Contract £500 - £600 Per Day Based in Romford with Hybrid working possible We are looking for a Project Manager who has initially strong experience in Remedy to ServiceNow migrations. Role Responsibilities The role, reporting to the CIO, is responsible for ensuring the delivery of the main Corporate IT System Projects for 2026 (primarily Service Now but also covering Sharepoint and Microsoft365 improvements as required). The role will be expected to cover requirements capture/definition, managing the suppliers, users, IT admins required as part of the project, completing system testing and project managing the full delivery. Main Duties This role will work closely with the CIO to deliver a number of improvement/migration projects for a number of Corporate IT Systems/applications. The primary areas of responsibility will include, but not limited to: Technical Project Management Managing the GM UK Corporate IT Projects (see list below), the responsibilities for each project include the full project lifecycle including Requirements capture/definition (including business analysis and working with users/managers to understand needs and expectations) Project documentation including business cases, gateway checksheets and project start and closure documentation Supplier Management (a third-party company or in-house resource will be used to complete the system design, configuration and delivery) Ensuring a high standard of cyber/information Security and compliance with the relevant standards and the relevant GM UK policies/processes (including ISO/IEC 27001, ISO 9001, ISO 20000-1 and potentially SOC1 and 2) with the design, delivery of the project and longer-term operation Managing users and managers engagement within the project Assisting with process documentation relation to the new system/project Managing the testing of the new system (defining test plans, completing technical testing, managing user testing), managing the resolution of snags/issues Working within the GM UK Change and release processes for the release/updating of the system(s) Documenting user and admin guides The systems/applications that the role will likely be involved include (but not limited) to the following (all are expected to be third party hosted applications - SAAS): Service Now (Ticketing and Service Management System) Managing the GM UK migration from Remedy to Service Now and ongoing improvements in the Service Now system, including the implementation of a customer portal to meet GM UK customer requirements, enhanced reporting and potentially integration with other systems (eg: asset databases and automated alert monitoring systems). GM UK will be engaging a third-party supplier to complete the actual setup, configuration. Service Now will be the primary focus of the role, but if time then there is also the potential to also get involved in the following projects as well Microsoft 365 (Email, OneDrive etc) Managing (including working with the Norway IT team) security and functionality improvements to the GM Microsoft365 system for the benefit of the UK users; including PC migration to InTune integration, sensitivity labels, compliance rules, implementing meeting room resources etc. GM UK engages and IT company to complete the actual works and manage the system so this role will be responsible for the Technical Project Management of the improvements Sharepoint Online (Microsoft 365) Managing the GM UK migration from an older on-premise Sharepoint System to Sharepoint online, including a complete content refresh and ongoing improvements in the Sharepoint online system. GM UK will likely complete the technical/data migration in-house (with assistance from a third-party were required) Qualifications Relevant Degree qualifications or similar practical experience Skills & Experience Essential Experience of Technical Project Management Experience of Business analysis / requirements collection experience Understanding/experience of Cyber/Information Security within application design, hosted (SAAS) systems and project management Experience in creating project documentation ongoing processes and user/admin guides Experience of managing IT support/consultancy companies to deliver projects High level of IT Literacy including good knowledge and practical experience of Microsoft Applications (ideally including Office365, Visio, Project, SharePoint). Desirable Experience of Projects involving Service Now Experience of Projects involving Microsoft 365 (including Email, Onedrive, Sharepoint, Azure etc) Experience of ISO 27001 within project management Person Specification Attention to detail with high personal standards and the desire to complete tasks thoroughly Flexible and adaptable with a positive outlook and "can do" attitude Able to communicate effectively at all levels (written and verbal) Strong and demonstrable integrity with a desire to work as part of a team Ability to work efficiently, timely and cost effectively under continually changing demands and requirements Good time management Good communication skills (written and spoken) Must be commercially aware
The Workplace Consultancy Gerrards Cross, Buckinghamshire
03/03/2026
Full time
Application Support Analyst Northwest London 100% office-based My client is a world leader in MedTech and is currently hiring multiple Application Support Analysts to join their team in Northwest London. They develop and support innovative solutions that help the NHS make data-driven decisions, enable frontline healthcare professionals to make safer, more informed choices, and empower patients to engage more effectively with their own care. The role You will work directly with customers to support the implementation and ongoing use of the company's applications. This is a hands-on, customer-facing support role requiring strong technical troubleshooting skills and a proactive mindset. Key responsibilities Take incoming support calls from customers and provide technical assistance Monitor and respond to support tickets within agreed SLAs Analyse, diagnose and resolve customer issues where possible Maintain, track and close support tickets using Jira Install and customise applications for new customers Work closely with clients to identify activities required for implementation and ensure delivery in a timely and high-quality manner Required experience Minimum two years' experience in an application support or service desk environment Experience using service desk ticketing tools (Jira preferred) Strong knowledge of SQL Experience supporting Windows environments Understanding of databases Experience with remote access tools Second-line support experience desirable This is an excellent opportunity to join a market-leading healthcare technology business making a genuine impact within the NHS.
The Workplace Consultancy Canterbury, Kent
03/10/2025
Full time
Job Title: Data Manager Location: Global (UK HQ with international operations) Our client, a leading global AI software house at the forefront of innovation, is seeking an exceptional Data Manager to join their high-performing team. This is a unique opportunity for an ambitious professional with a strong STEM background to play a pivotal role in managing, optimising, and scaling data capabilities across a fast-paced, international environment. As Data Manager, you will be responsible for overseeing data operations, ensuring data quality, governance, and accessibility across the business. You will partner with cross-functional teams spanning product, engineering, finance, and commercial units, acting as the central bridge between technical teams and non-technical stakeholders. This role demands not only technical expertise but also outstanding communication and relationship-building skills to engage senior stakeholders and influence decision-making. You will lead on developing and maintaining advanced dashboards, reporting suites, and visualisations using Power BI , ensuring the business derives maximum value from its data. Your strong grounding in a STEM discipline will allow you to interrogate data at a technical level, design robust data models, and support data integration projects across multiple platforms and business units. Key Responsibilities: Lead the management and governance of data across global operations. Build and maintain interactive Power BI dashboards to drive business insights. Ensure data integrity, accuracy, and compliance with best practices. Partner with senior stakeholders to understand requirements and deliver tailored reporting solutions. Manage data integration, automation, and scalability projects to enhance efficiency. Act as a trusted advisor, translating complex data into meaningful insights for non-technical audiences. Key Requirements: Strong STEM academic background (Mathematics, Computer Science, Engineering, or related). Proven experience managing and delivering data projects in complex organisations. Expertise with Power BI and advanced data visualisation. Excellent communication, stakeholder management, and influencing skills. A proactive, ambitious mindset with the ability to thrive in a global, fast-moving AI environment. This is an exciting opportunity to join a cutting-edge software house and shape how data underpins growth, innovation, and strategic decision-making at a global level.
The Workplace Consultancy
03/10/2025
Full time
My client is a global leader within Enterprise Software , the software would suit people who have sold into Central Government , Logistics , Transport , Defence , Financial Services and NHS. My clients Business Development managers strategically acquire new clients by cultivating trust-based relationships with C-level executives to understand their mission critical priorities and uncover opportunities to deliver client-value. They drive the full sales cycle, from identifying prospects to closure and transition of new accounts to the account management team. This isn't your traditional sales role - they are looking for someone who can combine strategic thinking with tactical execution, using the latest tech stack to amplify their efforts. Business Development teams are relentless about building trust-based, value add relationships with clients, delivering long-term client value, and building their book of business over time. While driven for results, they are also highly collaborative with account management teams in handing off business and ensuring an exceptional client experience. Responsibilities Seek out and drive new business opportunities with Enterprise C-Level stakeholders. Convert viable prospects into active clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team. Strategic prospecting: Research and qualify potential leads within their target market, building and maintaining a targeted contact list using modern sales intelligence tools. Sales execution: Drive the full sales cycle from qualification to close, helping self-serve customers find their ideal pricing while negotiating enterprise contracts with the CEO. Growth engineering: Leverage and optimise modern sales tools to create scalable processes for customer acquisition, implementing automation where it makes sense. What you will need: 5+ years' B2B sales experience, preferably within complex, intangible sales environments. Experience selling to and/or influencing C-level executives. Proven track record meeting and exceeding sales targets. Proven ability to precisely manage and forecast a complex sale process. Willingness to conduct travel as needed. Bachelor's degree - desired
The Workplace Consultancy
22/09/2022
Full time
My client is looking for a Data Analyst within their Integrated Marketing Group who will work as part of a small team developing analytical services and will help to identify how technical solutions solve real-world problems and creative thinking. My client are experts in all thing's consumer and location, bringing together cutting-edge analytical techniques, creative thinking and diverse perspectives to drive growth for their clients. They build some of the most highly regarded, innovative datasets in the market and their people are the best at manipulating that data to provide insight to their clients. As part of the wider Marketing Solutions Divisions, you will be joining a 250 strong team working in over 50 markets globally. My client is a growing and dynamic group of analysts, data scientists and commercially savvy business development consultants who also provide thought leadership and creative thinking. Key Responsibilities: Developing an in-depth understanding of my clients data and in-house systems Coding and profiling their client's consumer databases Delivering off-the-shelf and bespoke datasets to aid client's understanding of their customers Contributing to innovation initiatives within the team, which constantly seek to improve efficiencies, develop new propositions, and research new ideas Supporting the delivery of a wide range of bespoke data science projects and tools using a range of different environments and languages Working alongside a variety of teams, from sales and account managers, through to statisticians and database technicians Adhering to my clients core values at all times: Transparency, Honesty, and integrity - we always do what's right and what is best for our clients The position offers an opportunity to acquire and develop skills in current analytics methodologies and technologies, and opportunities to progress into a variety of roles Skills You are personable, adaptable, inquisitive and willing to learn Attention to details Logical thinker with strong problem-solving skills Strong organisational and multitasking skills You are a team player
The Workplace Consultancy
10/01/2022
Full time
Your primary role as an Implementation Consultant will be to support clients through the process of implementing and utilising the clients solution. We will work with you to further develop and display excellent communication skills, both written and verbal, as well as exemplary client facing skills. To facilitate your understanding of the product, you will initially work with our Customer Care Team. This will involve gaining a thorough understanding of the solution our customers are using to support their business processes and a good knowledge of the service areas they operate in. Having gained more experience, you will have developed a good working relationship with our clients and have been responsible for effective and timely communications with both the client and your colleagues. You will then transition into working as an Implementation Consultant under the guidance of one of our Senior Implementation Consultants and Project Managers. You will support the delivery of any project tasks allocated to you. You are expected to display the highest level of professional standards at all times when dealing with clients. Key Responsibilities 1. As an Implementation Consultant you will assist in all stages of the support and implementation of the Impulse solution including, but not limited to: ? First Line Customer Support ? Triage and management of support issues ? Requirements Analysis ? Application Design ? Implementation Design ? Implementation and configuration of the software ? Software testing My client is a Leading Technology company , they provide software to the DOJ . 1. Implementation tasks and projects may be directly for a client or as part of an internal company project. 2. The above activities are all part of a project implementation and you may carry out or assist with one or more of these activities for any number of clients/projects. 3. Working at my client means that you are routinely exposed to a wide array of technologies. My client is an IT solutions supplier; customers may therefore reasonably expect members of the team to have a certain level of working knowledge of IT systems. Furthermore, having this knowledge helps you to distinguish between technology, people and process issues. You are expected to build on your existing knowledge, particularly where it is required directly on a given project. 4. Software testing is a key part of the implementation and maintenance of the Impulse solution. A key part of your role will be to support the comprehensive testing and QA of the solution. 5. As part of the induction process , my client will provide training on the Impulse Solution and the associated tools used as part of solutions delivery and support so you can undertake your role successfully. Having successfully completed your probationary period your learning will mainly take the form of on the job training and you will be expected to supplement your learning as directed.
The Workplace Consultancy
04/11/2021
Full time
My client is a global consultancy , They have an integrated Marketing Division and are looking for an experienced Digital / CRM Project Manager. The Integrated Marketing Group leads the way in customer management by helping clients acquire, develop and retain customers through effective customer strategy planning, optimising marketing campaigns and customer insight. Their work is underpinned by high quality consumer and market data and leading-edge technology. Their core business activities are detailed below: Strategy & consulting Consumer data Analytics and insight Marketing systems design, build and integration Provision of hosted customer management services Multi-channel campaign execution What you'll be doing About the job: They are currently looking to bring on a talented Project Manager to join their award-winning team. The Project Manager role primarily works closely with colleagues in the PMO team as well as the Head of Operations and IMG's Customer Engagement, Consulting and Marketing Technology teams. The ideal candidate will have experience in a similar role ideally within a CRM or Digital environment. Previous client facing experience with knowledge of how fast paced agencies operate, will help the candidate hit the ground running in this role. They are looking for a candidate who can effectively communicate to stakeholders at all levels, and who, where required, can help translate technical speak to non-technical people. Bringing a good understanding of project management principles, from project delivery planning to risk management and budget control, alongside a pragmatic mindset, will help the candidate thrive in this role. The Project Manager will get the opportunity to work across a mix of sectors, with many different people across the business and lovely clients to deliver exciting projects. We are looking for a go-getter and someone passionate about all facets of delivery. The wider IMG team will share their knowledge and experience to act as a strong support network and help facilitate getting this position up and running, as well as assisting with career development and support. Responsibilities: Accepting, interpreting and querying Client briefs Defining SOWs that will detail scope, assumptions and effort of the deliverables, along with timelines Creating detailed project plans and project documentation (status reports, budget drawdown reports, etc.); clearly and regularly communicating these to your clients Being the primary contact for your clients on a day-to-day basis Planning and securing resources required to deliver your plan Skills and experience: Strong communication skills and ability to effectively manage Client Proactive individual who has a solution-focused mindset Passionate about delivering quality work for your clients Detail orientated Good understanding of marketing technology and CRM Interest in data and insight Commercial management including revenue forecasting experience ideal
The Workplace Consultancy
09/09/2021
Full time
This award winning SAAS Software House are looking for a CEO To direct and drive the growth of this technology company, whilst providing inspirational leadership and consistently deliver on business goals and targets. Core responsibilities. Lead & deliver business strategy; the vision, goals whilst driving the global growth strategy of their innovative SAAS software. Accountable for P&L and align resources to achieve strategic and operational goals Utilise your expertise and network to strengthen their brand in the SAAS tech market as a differentiated product to drive growth opportunities Experience in managing a leadership team, advising them on critical strategic and operational decisions Lead investor relationships, funding rounds if required, with new/existing external investors The financial and resource planning for all aspects of the company · Ensuring the business is financially sound, well managed, and achieves key targets · Directing and managing employees and resources to meet business objectives, within budget · Overseeing the welfare and development of all employees SKILLS Essential Competencies and Experience: Experience as a Managing Director and or CEO within a SAAS company. Leadership · Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team · Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business · Sound planning skills and the ability to contribute to and influence strategic direction and vision General Policy, governance and compliance: · Experience in developing, implementing and enforcing company policies and procedures · Knowledge of statutory, legal and contractual obligations · Contract negotiations and frameworks with both suppliers and customers. JOB QUALIFICATIONS: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management or Director experience and an established profile within the UK SAAS / TECHNOLOGY or SOFTWARE industry is a must. Thrive in a result driven background and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Proven experience as a Business Leader or Senior Manager within a software business Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment
The Workplace Consultancy
09/09/2021
Full time
My client has a global Network Services division that provides consultancy, network management, data centre solutions and managed services to leading companies in the financial services, telecommunications, media, government and utilities sectors. They are seeking talented individuals who are incredibly inquisitive and with an outcome focused mindset. They want to hear from strong sales people who have experience in technology consultancy, systems integrator or Service Provider environments selling into Technology, Media and Telecom organisations. As an Account Director you will be responsible for retaining, growing revenues within existing clients and acquire new logo clients. This role will be located in London; qualified candidates should have experience working with enterprise customers and be capable of frequent travel to engage with our clients at their premises. Job Specifications: Direct responsibilities: Develop Account Development Plan and Strategy for all managed customers. Retain and grow existing client revenues through successful implementation of account of management plans. Monitor Progress against agreed customer goals, identify changes and feedback accordingly. Identify, develop and maintain strong relationships with relevant customer stakeholders to build the client brand within existing customers. Where appropriate, develop closure plans to identify and track progress against renewal opportunities. Understand customer process to ensure any/all renewal process is completed smoothly. Identify and develop new opportunities within an existing set of customers. Where appropriate, develop closure plans to identify and track progress against new opportunities. Identify potential clients and establish contact proactively through a variety of channels, including exhibitions, social media and enterprise technology forums Job Qualifications Experience of selling technology services/solutions to large enterprises across financial services, utilities, media, telecommunications or government sectors. Proven track record of consistently meeting or exceeding sales targets. Able to represent my client's propositions confidently and establish credibility as a subject matter expert in technology professional services. Able to work effectively in fast-paced, self-directed and empowered environment. Able to succeed in addressing clients across UK, including travel to visit existing and prospective clients. Able to communicate solutions that address complex technical issues that help our customers meet their desired outcomes.
The Workplace Consultancy
09/09/2021
Full time
Test Engineer, My client is a is a high growth Fintech working within the clean energy sector. They are looking for an experienced test engineer to build out an independent QA function within their established London team. As part of the Engineering hub at my client, you will work closely with the developers to ensure that our platform is well-tested and robust. You will constantly look for ways to make the processes more efficient and automate as much testing as possible, but also perform systematic, well documented manual testing where necessary. The ideal candidate is a team player with exceptional testing and problem-solving skills. This position requires initiative, attention to detail, the ability to adapt and learn quickly and a passion for delivering strategic value in a fast-paced start-up environment. They are offering the right person the opportunity to join their dynamic team to help unlock the next stage of their growth. Requirement skills and knowledge: 5+ years of relevant experience desired in a fast-paced, dynamic tech company Advanced hands-on experience setting up and using automated test frameworks for React.js / ASP .NET Core web applications, including front-end and integration testing Great communication skills, helping to drive the highest of standards Passion for Company's mission Desirable skills and knowledge: Cloud engineering, including setting up devops pipelines React.js / C# / SQL development skills An understanding of financial markets and trading JIRA and Agile methodologies Setting up monitoring frameworks and creating dashboards Requirement gathering, developing specifications and creating test cases in advance of development