LOCATION: UK Head Office, Heathrow and client sites as required SHIFT PATTERN: M-F 08:00 - 17:00, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE The deskside support technician is an essential member of the IT support team, responsible for delivering high quality desktop support services to our internal users at our corporate headquarters in UK, Ireland and client sites. This role requires a proactive and communications focused individual who can efficiently troubleshoot and resolve technical issues, ensuring minimal disruption to business operations. The deskside support technician will work closely with other IT team members to provide comprehensive support, including hardware and software troubleshooting, user assistance and IT asset management. KEY RESPONSIBILITIES Provide onsite and remote desktop support to internal users, addressing hardware and software related issues. Install, configure, and maintain operating systems, applications and software updates. Perform routine maintenance and health checks on IT equipment to ensure optimal performance. Assist with the setup and deployment of new hardware and software for internal users. Collaborate with other IT team members to escalated and resolve complex technical problems. Document support activities, resolutions and maintain an accurate record of IT assets. Ensure compliance with company IT policies, security protocols and data protection regulations. Participate in IT projects, such as system upgrades, migrations and rollouts. Maintain a high level of customer service and communicate effectively with users to understand their needs and provide appropriate solutions. Monitor and manage helpdesk tickets, ensuring a timely resolution and closure. Stay updated with the latest industry trends, technologies and best practices to continuously improve support services. REQUIRED SKILLS AND EXPERIENCE Minimum 2+ years' experience in desktop support. Proficiency in troubleshooting and resolving hardware and software issues in a corporate environment. Strong knowledge of Windows and macOS operating systems. Experience with Active Directory, Azure/Office 365 + Intune Management, and other enterprise applications. Excellent interpersonal skills and communications skills. Experience in handling multiple tasks and prioritising effectively. Strong customer service orientation with a focus on user satisfaction. Experience in managing helpdesk tickets and tracking issues through to resolution. Strong attention to detail and accuracy in documentation. Ability to work effectively within a team and independently. Relevant certifications (CompTIA/Microsoft) are advantageous. Full driving license. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
17/05/2026
Full time
LOCATION: UK Head Office, Heathrow and client sites as required SHIFT PATTERN: M-F 08:00 - 17:00, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE The deskside support technician is an essential member of the IT support team, responsible for delivering high quality desktop support services to our internal users at our corporate headquarters in UK, Ireland and client sites. This role requires a proactive and communications focused individual who can efficiently troubleshoot and resolve technical issues, ensuring minimal disruption to business operations. The deskside support technician will work closely with other IT team members to provide comprehensive support, including hardware and software troubleshooting, user assistance and IT asset management. KEY RESPONSIBILITIES Provide onsite and remote desktop support to internal users, addressing hardware and software related issues. Install, configure, and maintain operating systems, applications and software updates. Perform routine maintenance and health checks on IT equipment to ensure optimal performance. Assist with the setup and deployment of new hardware and software for internal users. Collaborate with other IT team members to escalated and resolve complex technical problems. Document support activities, resolutions and maintain an accurate record of IT assets. Ensure compliance with company IT policies, security protocols and data protection regulations. Participate in IT projects, such as system upgrades, migrations and rollouts. Maintain a high level of customer service and communicate effectively with users to understand their needs and provide appropriate solutions. Monitor and manage helpdesk tickets, ensuring a timely resolution and closure. Stay updated with the latest industry trends, technologies and best practices to continuously improve support services. REQUIRED SKILLS AND EXPERIENCE Minimum 2+ years' experience in desktop support. Proficiency in troubleshooting and resolving hardware and software issues in a corporate environment. Strong knowledge of Windows and macOS operating systems. Experience with Active Directory, Azure/Office 365 + Intune Management, and other enterprise applications. Excellent interpersonal skills and communications skills. Experience in handling multiple tasks and prioritising effectively. Strong customer service orientation with a focus on user satisfaction. Experience in managing helpdesk tickets and tracking issues through to resolution. Strong attention to detail and accuracy in documentation. Ability to work effectively within a team and independently. Relevant certifications (CompTIA/Microsoft) are advantageous. Full driving license. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
ABM UK is seeking a Deskside Support Technician to join their IT support team at the UK Head Office, Heathrow and client sites. This role will deliver high-quality desktop support services to internal users, focusing on troubleshooting and resolving technical issues. Responsibilities include providing onsite and remote support, maintaining operating systems, and documenting IT asset management. The ideal candidate should have a minimum of 2 years experience in desktop support, with strong knowledge of Windows and macOS operating systems. Benefits include 24/7 GP access and mental health support.
17/05/2026
Full time
ABM UK is seeking a Deskside Support Technician to join their IT support team at the UK Head Office, Heathrow and client sites. This role will deliver high-quality desktop support services to internal users, focusing on troubleshooting and resolving technical issues. Responsibilities include providing onsite and remote support, maintaining operating systems, and documenting IT asset management. The ideal candidate should have a minimum of 2 years experience in desktop support, with strong knowledge of Windows and macOS operating systems. Benefits include 24/7 GP access and mental health support.
ABM UK is seeking a Facilities Coordinator in Greater London to provide administrative and operational coordination to the facilities management team. This role involves logging service requests, coordinating contractors, and maintaining compliance documentation. Candidates should have experience in facilities support roles, strong organisational skills, and communicate effectively. The position offers a competitive salary and a variety of employee benefits including a 24/7 GP service and mental health support.
16/05/2026
Full time
ABM UK is seeking a Facilities Coordinator in Greater London to provide administrative and operational coordination to the facilities management team. This role involves logging service requests, coordinating contractors, and maintaining compliance documentation. Candidates should have experience in facilities support roles, strong organisational skills, and communicate effectively. The position offers a competitive salary and a variety of employee benefits including a 24/7 GP service and mental health support.
LOCATIONS:London SHIFT PATTERN: Monday - Friday, 40 hours per week SALARY: Competitive Role Overview and Purpose The Facilities Coordinator provides administrative and operational coordination support to the facilities management team, ensuring the effective and efficient delivery of integrated facilities services across site operations. The role plays a key part in supporting service delivery through the coordination of maintenance activities, management of service requests, and maintenance of compliance documentation, ensuring operational processes are delivered consistently within a structured and fast-paced environment. Key Responsibilities Coordinate service requests, work orders, and maintenance activities, ensuring accurate logging, tracking, and timely completion in line with service level requirements. Support the scheduling and coordination of contractors and service providers, ensuring access arrangements, permits, and documentation are in place prior to works commencing. Maintain accurate records of statutory compliance, maintenance activities, and service delivery documentation, ensuring audit readiness and data integrity at all times. Provide administrative support to the facilities management team, including preparation of reports, documentation, and communication of service updates. Support financial processes, including raising purchase orders, tracking expenditure, and assisting with invoice management and reporting. Act as a central coordination point between operational teams, contractors, and stakeholders, ensuring clear communication and efficient service delivery. Support mobilisation activities and site setup, ensuring that systems, documentation, and processes are established to support operational delivery from day one. Monitor service delivery activity and highlight issues, delays, or risks to the Facilities Manager, supporting timely resolution. Required Skills and Experience Experience working within administrative, coordination, or facilities support roles, ideally within a facilities management or service delivery environment. Strong organisational skills with the ability to manage multiple tasks, priorities, and service requests effectively within a fast-paced setting. Experience coordinating contractors, suppliers, and service activities to support operational delivery. Good attention to detail, with the ability to maintain accurate records and support compliance processes. Effective communication skills, with the ability to work collaboratively with operational teams and stakeholders. Ability to work within structured processes while maintaining flexibility to respond to changing operational requirements. Qualifications and Experience Experience in a coordination, administrative, or facilities support role. Strong IT skills, including Microsoft Office and service management or CAFM systems. Experience supporting financial processes such as purchase orders, invoicing, and reporting desirable. Strong organisational and time management capability. Experience working within a fast-paced, service-led environment desirable. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis EEO Statement ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
16/05/2026
Full time
LOCATIONS:London SHIFT PATTERN: Monday - Friday, 40 hours per week SALARY: Competitive Role Overview and Purpose The Facilities Coordinator provides administrative and operational coordination support to the facilities management team, ensuring the effective and efficient delivery of integrated facilities services across site operations. The role plays a key part in supporting service delivery through the coordination of maintenance activities, management of service requests, and maintenance of compliance documentation, ensuring operational processes are delivered consistently within a structured and fast-paced environment. Key Responsibilities Coordinate service requests, work orders, and maintenance activities, ensuring accurate logging, tracking, and timely completion in line with service level requirements. Support the scheduling and coordination of contractors and service providers, ensuring access arrangements, permits, and documentation are in place prior to works commencing. Maintain accurate records of statutory compliance, maintenance activities, and service delivery documentation, ensuring audit readiness and data integrity at all times. Provide administrative support to the facilities management team, including preparation of reports, documentation, and communication of service updates. Support financial processes, including raising purchase orders, tracking expenditure, and assisting with invoice management and reporting. Act as a central coordination point between operational teams, contractors, and stakeholders, ensuring clear communication and efficient service delivery. Support mobilisation activities and site setup, ensuring that systems, documentation, and processes are established to support operational delivery from day one. Monitor service delivery activity and highlight issues, delays, or risks to the Facilities Manager, supporting timely resolution. Required Skills and Experience Experience working within administrative, coordination, or facilities support roles, ideally within a facilities management or service delivery environment. Strong organisational skills with the ability to manage multiple tasks, priorities, and service requests effectively within a fast-paced setting. Experience coordinating contractors, suppliers, and service activities to support operational delivery. Good attention to detail, with the ability to maintain accurate records and support compliance processes. Effective communication skills, with the ability to work collaboratively with operational teams and stakeholders. Ability to work within structured processes while maintaining flexibility to respond to changing operational requirements. Qualifications and Experience Experience in a coordination, administrative, or facilities support role. Strong IT skills, including Microsoft Office and service management or CAFM systems. Experience supporting financial processes such as purchase orders, invoicing, and reporting desirable. Strong organisational and time management capability. Experience working within a fast-paced, service-led environment desirable. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis EEO Statement ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
A leading HVAC service provider in London is seeking an Air Conditioning service engineer to conduct fault diagnostics, installations, and maintain HVAC equipment. The ideal candidate will have at least 2 years of relevant experience, a full UK driving license, and knowledge of FGAS regulations. Responsibilities include completing paperwork accurately and assisting with warranty repairs. The role offers several employee benefits including access to healthcare and mental health support.
09/05/2026
Full time
A leading HVAC service provider in London is seeking an Air Conditioning service engineer to conduct fault diagnostics, installations, and maintain HVAC equipment. The ideal candidate will have at least 2 years of relevant experience, a full UK driving license, and knowledge of FGAS regulations. Responsibilities include completing paperwork accurately and assisting with warranty repairs. The role offers several employee benefits including access to healthcare and mental health support.
Location: Pier Walk, London Shift pattern: M- F, 8-5pm Salary: Competitive Role Overview and Purpose You will be utilising your core skills as an Air Conditioning service engineer, reactive fault diagnostics and installations associated to this company's core activities Full commissioning and servicing of HVAC Equipment, Chillers and associated Air Handling Units and other associated equipment. Assist with Warranty Repairs where necessary Compile reports and information sheets according to the company's Quality System, for purposes of conveying information regarding the quality and performance of individual installations. Co-operation with contracts staff were necessary to achieve our employer's acceptance in line with agreed contract terms. Produce non-commissioning related documentation as dictated by workload, i.e. Technical reports and reject reports for failures of components or plant. Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements as required. Liaise with Contract Managers and contract support in arranging delivery and collection of materials and/or consumables. Assist as necessary, with scope of abilities; with service, maintenance and warranty work should commissioning workload become sporadic. Promote the after sales Service and Maintenance Divisions of the Company. Laisse with the Contract Manager / contract support and report any issues, which may be causing problems on site and may delay the completion of the contract or jeopardise the satisfaction of the customer. Any other duties, projects etc. that are necessary for the achievement of the company's Objectives within the remit of the role. Note: the above list is not exhaustive and may be reviewed from time to time with the role holder. Flexibility to work within several sites with different variety of customers and sites. Regular on call cover to attend site emergencies, outside of normal working hours Key Responsibilities Completing a weekly time sheet correctly and submitting it to your line manager weekly. Submitting Expenses weekly with all supporting receipts. Completing all necessary paperwork for the customer whilst on site and obtaining a customer's signature to enable the job attended-to be invoiced without any delays. Completing engineer's worksheet in full, giving full details of plant that requires additional work. Completing the Minor Works and Installation Certificates on completion of any electrical installations or alterations. Phoning in to your line manager / office administrator at the end of every job to update. Phoning in to the office helpdesk at the end of the day after your last job as part of the lone working procedure. Required Skills and Experience Essential Full UK Driving License (maximum 6 points on license and no cases pending) Desirable but not essential qualifications or licences: IPAF, PASMA Knowledge and use of computer software - Microsoft Office, Building Management Systems HVAC & Building Services Engineering experience City & Guilds/NVQ - Building Services Engineering or Electrical Installation/Maintenance or equivalent Knowledge FGAS regulation (City & Guilds) NVQ / City & Guilds in Air Conditioning and / or Refrigeration Manufacturer course / knowledge Experience Minimum of 2 years field based Service / Fault Finding experience Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
09/05/2026
Full time
Location: Pier Walk, London Shift pattern: M- F, 8-5pm Salary: Competitive Role Overview and Purpose You will be utilising your core skills as an Air Conditioning service engineer, reactive fault diagnostics and installations associated to this company's core activities Full commissioning and servicing of HVAC Equipment, Chillers and associated Air Handling Units and other associated equipment. Assist with Warranty Repairs where necessary Compile reports and information sheets according to the company's Quality System, for purposes of conveying information regarding the quality and performance of individual installations. Co-operation with contracts staff were necessary to achieve our employer's acceptance in line with agreed contract terms. Produce non-commissioning related documentation as dictated by workload, i.e. Technical reports and reject reports for failures of components or plant. Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements as required. Liaise with Contract Managers and contract support in arranging delivery and collection of materials and/or consumables. Assist as necessary, with scope of abilities; with service, maintenance and warranty work should commissioning workload become sporadic. Promote the after sales Service and Maintenance Divisions of the Company. Laisse with the Contract Manager / contract support and report any issues, which may be causing problems on site and may delay the completion of the contract or jeopardise the satisfaction of the customer. Any other duties, projects etc. that are necessary for the achievement of the company's Objectives within the remit of the role. Note: the above list is not exhaustive and may be reviewed from time to time with the role holder. Flexibility to work within several sites with different variety of customers and sites. Regular on call cover to attend site emergencies, outside of normal working hours Key Responsibilities Completing a weekly time sheet correctly and submitting it to your line manager weekly. Submitting Expenses weekly with all supporting receipts. Completing all necessary paperwork for the customer whilst on site and obtaining a customer's signature to enable the job attended-to be invoiced without any delays. Completing engineer's worksheet in full, giving full details of plant that requires additional work. Completing the Minor Works and Installation Certificates on completion of any electrical installations or alterations. Phoning in to your line manager / office administrator at the end of every job to update. Phoning in to the office helpdesk at the end of the day after your last job as part of the lone working procedure. Required Skills and Experience Essential Full UK Driving License (maximum 6 points on license and no cases pending) Desirable but not essential qualifications or licences: IPAF, PASMA Knowledge and use of computer software - Microsoft Office, Building Management Systems HVAC & Building Services Engineering experience City & Guilds/NVQ - Building Services Engineering or Electrical Installation/Maintenance or equivalent Knowledge FGAS regulation (City & Guilds) NVQ / City & Guilds in Air Conditioning and / or Refrigeration Manufacturer course / knowledge Experience Minimum of 2 years field based Service / Fault Finding experience Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.