McNally Recruitment Ltd

Desktop Support Engineer (on-site, Mayfair, London) Our client is seeking a proactive Desktop Support Engineer to join our technology team. This role will report directly to the Head of Technology and is responsible for providing reliable hardware and software support across the firm's Microsoft Windows desktop environment, while working closely with internal teams and external IT service providers to ensure smooth day-to-day operation of the firm's IT systems. PLEASE NOTE THIS ROLE IS BASED ON-SITE MONDAY - FRIDAY. The client cannot offer sponsorship. RESPONSIBILITIES Provide hands on, responsive hardware and software support for Microsoft Windows desktops and laptops to users at all levels, including senior management, acting as the first point of contact for all IT support. Troubleshoot and resolve IT incidents across hardware, software, and user accounts, working closely with the firm's IT service provider. Partner with in house engineering teams to support, maintain, and continuously enhance the firm's IT infrastructure, proactively identifying opportunities for improvement. Support employee onboarding and off boarding processes, including device setup, desk relocation, access provisioning, and decommissioning. Support and maintain firm's Audio Visual (AV) equipment and meeting room technology. Document issues, resolutions, and processes to support knowledge sharing and continuous improvement. KNOWLEDGE, SKILLS AND EXPERIENCE At least 1 year of experience in a desktop support or similar IT support role, within financial or professional services, is desirable but not essential. Degree in Computer Science, Information Technology, or a related field is desirable. Thorough understanding and familiarity of Microsoft Windows environments, hardware setup, and core business applications. Proven ability to diagnose and resolve technical issues efficiently, with a methodical and detail oriented approach. Strong interpersonal skills, with the ability to communicate technical concepts clearly to both technical and non technical users. Proactive and enthusiastic to continuously learn and develop technical skills, with a commitment to delivering a high standard of user support. Strong organisational skills with the ability to prioritise, follow through, and manage multiple tasks effectively. Familiarity with IT service management or ticketing systems (e.g. Jira). Experience with Linux, Bash scripting, AWS, and Python is desirable.

McNally Recruitment Ltd seeks a proactive Desktop Support Engineer to provide hardware and software support in Mayfair, London. This role involves troubleshooting IT issues, supporting employee onboarding, and working with internal teams and IT service providers. Candidates should have at least one year of experience in IT support and a degree in Computer Science or a related field. Knowledge of Microsoft Windows environments is essential. This position is fully on-site, Monday to Friday.

McNally Recruitment Ltd is seeking experienced Infrastructure Engineers for a pivotal role in London. The position focuses on building cloud-based solutions and requires expertise in Infrastructure as Code, AWS, and Kubernetes. The role involves collaboration on product roadmaps, operational support, and ensuring reliable infrastructure. Ideal candidates should have 5+ years of experience and strong communication skills, with opportunities for continuous learning and development.

Infrastructure Engineers - Edinburgh Do you have experience as an Infrastructure Engineer in Retail Banking, Betting, or E-Commerce organisations, where there are a very high volume of customers online? We are working in collaboration to source Infrastructure Engineers (several posts) for a Financial Services client who has offices in Edinburgh and London. As for work format, it is 6 days per month contractually, but it will be 1 day a week, which is always a Thursday. There is an on-call element to this, once every 6-8 weeks, and they will be paid. Salaries vary according to location. This is a pivotal role in the organisation that will involve building solutions for their Platform hosted in a public cloud (AWS) environment. You will collaborate with stakeholders to develop product roadmaps, provide operational support for pattern or product related issues and work with key vendors. This role covers the platform for Mortgages, Loans, CC, Overdrafts and new next-gen work. Your solutions will use automation to build reliable solutions, and comply with security, resilience, sustainability and operational requirements. Additionally, you'll: Take a lead role with an entire team to design and engineer intuitive, self-service infrastructure products Develop technical skills through continuous learning and development Contribute to the delivery of infrastructure as code solutions Build an awareness of design thinking tools and techniques with users in order to improve your product Provide operational support for pattern or product related issues Work with key vendors in the delivery of the infrastructure services and technology for the product Skills you'll need To thrive in this role, you'll have experience in Infrastructure as Code such as Terraform, and automation scripting, such as Python or Shell, with an understanding of the software development lifecycle. We'll expect you to bring a good understanding of Agile working practices and toolsets with the ability to create the vision for the Release Train, feature team, platform and domain. Minimum 5 years of experience. But the candidate must be able to talk through failures and know what to do if failures occur. What is your experience? Is it architecture, design, build, or deployment? It will all be tested. You can come from any sector and any size company, all come down to their personal involvement in projects. Must have good communication skills. Key requirements AWS; S3, WAF, EC2, Load Balancing, CloudFront (any mix of these) Kubernetes is essential - you must be battle-hardened from its use, having taken items through to production. Helm and Terraform are also essential. Knowledge and experience in AWS hosting and services. Demonstratable CI/CD experience, preferably using GitLab. Experience with Terraform, Docker and Kubernetes. Experience with observability tooling such as Grafana, Loki, Tempo, Mimir and Prometheus. Advantageous Python/Shell, not that important, but beneficial. If they have a network background that's useful. DevOps/SRE backgrounds also. If you have managed deployments across multiple regions, that's beneficial. A robust SRE mindset and the ability to support the infrastructure out of hours.

McNally Recruitment Ltd is seeking Infrastructure Engineers for a pivotal role in financial services. The position requires expertise in AWS, Kubernetes, and Infrastructure as Code, where you will lead a team to deliver reliable infrastructure solutions in a public cloud environment. This role combines technical development with operational support, requiring strong collaboration and communication skills. You will be involved in the design, engineering, and support of self-service infrastructure products with continuous learning opportunities.

McNally Recruitment Ltd is seeking a HubSpot Developer/Specialist to take full ownership of their HubSpot CRM platform on-site in Stockton-on-Tees. The role involves technical and operational management of HubSpot and leading the delivery of the Operational Intelligence Platform. The ideal candidate will have hands-on experience with HubSpot in a commercial environment, possess strong knowledge of Sales Hub and Operations Hub, and be able to translate data into actionable insights.

HubSpot Developer / Specialist On-site - Stockton-on-Tees We're working in collaboration to source a HubSpot Developer/Specialist to work on-site in Stockton-on-Tees. The Role You will take full ownership of our HubSpot CRM platform and lead delivery of Phase 1 of our Operational Intelligence Platform, a structured programme to build a data-driven reporting and performance infrastructure across the business. The right person will be a technically strong HubSpot specialist who is equally comfortable translating data into commercial insight, improving broken processes, and operating independently in a results-driven environment. What You Will Be Doing Day to Day Taking full technical and operational ownership of HubSpot across the business Auditing, restructuring, and maintaining deal pipelines aligned to the full sales journey Building and optimising workflows and automation sequences across Sales Hub, Operations Hub, and Marketing Hub Developing and managing integrations with third-party platforms including telephony, document signing, and email tooling Leading delivery of OIP Phase 1 including the HubSpot pipeline hygiene sprint and data feeds into the Microsoft Fabric and Power BI architecture Building and maintaining HubSpot dashboards and reports covering sales performance, pipeline health, and activity metrics Applying the KPI Dictionary and Data Inventory Register to ensure consistent reporting logic across the business Driving remediation activity against the data quality backlog identified in the OIP Phase 0 programme What We Are Looking For Demonstrable hands on experience owning and administering HubSpot CRM in a commercial environment Strong working knowledge of Sales Hub and Operations Hub including workflow and automation tooling Experience building and managing HubSpot integrations with third-party platforms via native connectors or API Proven ability to build dashboards, reports, and performance data structures within HubSpot Working knowledge of SQL or equivalent tools for querying and manipulating structured datasets Exposure to or experience working within a BI or data programme such as Microsoft Fabric, Azure, or Power BI Experience in a sales-led, KPI-driven commercial environment HubSpot certifications are desirable but not required