DK Recruitment

Job Title: IT Field Engineer Location: plymouth Contract: Full Time Salary: up to £32,000 DOE About the Role We are seeking a proactive and customer-focused IT Field Engineer to join our growing team. This role is ideal for someone currently in a desk-based IT support position who is looking for a more varied and hands-on opportunity. Reporting to the Field Service Manager, you will provide on-site IT support, installations, and maintenance across a wide range of client environments. Every day will bring new challenges, different technologies, and varied environments, so flexibility and adaptability are essential. Key Responsibilities Provide on-site IT support and troubleshooting for clients across Cornwall. Install, configure, and maintain IT hardware and software including servers, PCs, printers, and networking devices. Support Microsoft 365, Active Directory, and Windows environments. Carry out basic networking troubleshooting (TCP/IP, DNS, DHCP, routing, VLANs). Maintain accurate records of work completed and customer interactions. Collaborate with the Plymouth-based Support Desk team on escalated issues. Deliver professional and friendly customer service, offering guidance to clients with varied levels of IT knowledge. Assist in training new or existing staff as required. Ensure compliance with company procedures and guidelines. Undertake other related duties as necessary. Required Experience & Skills Background in IT support (desk-based or field). Working knowledge of Microsoft environments. Strong troubleshooting skills with attention to detail. Excellent communication and interpersonal skills. Full UK driving licence and willingness to travel. Desirable: Networking experience (TCP/IP, DNS, DHCP, VLANs, routing). Customer-focused mindset with the ability to adapt to new challenges. Strong organisational skills and proactive approach to problem-solving. Salary & Benefits Company electric car (personal use permitted, Benefit in Kind) Business mileage reimbursed in line with UK tax laws 25 days annual leave plus bank holidays (rising with service) Workplace pension and life insurance Vitality Healthcare Scheme One fully paid volunteering day per year Company-supported training and professional development Regular team social events About a trusted IT support provider, delivering expert services designed to save organisations time and allow them to focus on growth. Our experienced team adapts to the needs and knowledge of each client, avoiding jargon and providing solutions in clear, simple terms. We pride ourselves on delivering reliable, responsive, and customer-focused IT support, wherever and whenever it is needed.

DK Recruitment are working with a world-renowned, precision Engineering business based in Plymouth who are expanding their Engineering team. The business has a strong culture of innovation, professional growth and are offering an exciting career journey. The position of Project Resource Analyst offers an exciting opportunity for an individual who is specialised in related subjects such as Data analytics and Engineering. The role will focus on data analytics surrounding new product introduction, targeting the development and enhancement of the processes and management systems. Key Role Responsibilities: Implement data driven decision making to support the introduction of new products Develop and implement data analysis frameworks to streamline our NPI processes, enhancing efficiency, reducing time-to-market, and improving product quality. Create comprehensive reports to monitor both process improvement and individual NPI progression. Present these reports and findings in front of key project stakeholders. Develop and analyse resource and capacity management tools to support informed decision-making, reduce bottlenecks, and enhance project scenario planning. Support the development and implementation of project management tools and software to enhance project tracking and reporting capabilities. Collaborate with cross-functional teams to implement continuous improvement initiatives within the NPI processes. Engage in ongoing training programs to build technical and leadership skills and explore industry leading initiatives Experience & Qualifications: Experience gained in a data/resource analyst position. Degree / master's in data analytics, engineering, or a related field Strong analytical and critical thinking / problem-solving skills, with a specific interest in manufacturing. Experience in Power BI, SAP and SQL is preferred. Highly numerate and comfortable with data analysis Excellent communication and interpersonal skills Passionate about continuous improvement and building a career in Manufacturing/ Data analytics Dynamic self-starter with proactive attitude and ability to work effectively in a team environment Benefits Competitive Salary 25 days of paid holiday, plus bank holidays. Professional Development Investment. Subsidised Canteen. Engagement and Rewards platform, with access to discounts at over 100 retailers. Free Parking. Reward & Recognition awards Simply Health - Voluntary Membership Assess to Occupational Health Facilities Life Assurance