Gloucestershire Health and Care NHS Foundation Trust

Gloucestershire Health and Care NHS Foundation Trust in England is seeking an E-Rostering Administrator on a fixed-term/secondment basis for 18 months, 25 hours per week, with hybrid working and travel to the main office base required. The role focuses on day-to-day systems support for the E-Rostering system, data reporting, and staff training. You will maintain and develop the E-Rostering utility, work with managers to ensure correct rostering, and run BI reports while upholding information

Gloucestershire Health and Care NHS Foundation Trust in Gloucester is seeking an Administrator to join the Complex Leg, Tissue Viability and Lymphoedema Services. The role focuses on providing essential administrative support, liaising with clinicians, and ensuring efficient management of patient records and referrals. The successful candidate will have strong organisational and team-working skills, with NHS experience preferred.

Administrator - Complex Leg, Tissue Viability and Lymphoedema Services Band 3 Main area Administration Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 327-26-564 Site Southgate Moorings Town Gloucester Salary £25,760 - £27,476 per annum Salary period Yearly Closing 20/08/:59 We love what we do and we think you will, too! At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county . We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking 'what matters to you '. We're passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high-quality team s in all areas of the Trust . Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description. It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us . Job overview An opportunity has arisen to join a small, supportive team providing administrative support to the Countywide Complex Leg, Tissue Viability and Lymphoedema services. While working within the admin team this exciting role also involves liaising with clinicians across the 3 services. Main duties of the job Providing administrative support to the Countywide Complex Leg, Tissue Viability and Lymphoedema services. Administering clinics, managing appointments and patient records. Processing patient new referrals on system. Scanning of documents and attaching to patients notes. Telephone, email and other electronic communication with patients, carers, colleagues and other health and social care professionals. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. Working for our organisation We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust. Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that: 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question. 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region. 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%. This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys. Detailed job description and main responsibilities Providing administrative support to the Countywide Complex Leg, Tissue Viability and Lymphoedema services. Administering clinics, managing appointments and patient records. Processing patient new referrals on system. Scanning of documents and attaching to patients notes. Telephone, email and other electronic communication with patients, carers, colleagues and other health and social care professionals. GCSE Maths & English - Grade C and above. Level 3 NVQ in business and administration or Supervisory qualification, or equivalent experience. Experience Knowledge/experience of administration duties. Previous experience in healthcare setting. Skills Ability to work in a team. Good organisational skills. When joining us, as well as becoming part of a team that makes a difference, we also offer: Free car parking at many of our sites. 27 days leave plus bank holidays, increasing up to 33 days with long service. A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification. A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners. Generous NHS pension and enhanced pay when if you work unsocial hours. Flexible, family friendly and agile working opportunities. Recognition and long service awards. Fast Track physiotherapy. Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers. If you are aged 16-30, you may be eligible for financial and pastoral support from the King's Trust, with who we are in partnership with to support your first 6 months in role. We will pass on your details to the King's Trust who will be in touch with you if you are eligible. If you would rather not be contacted, please let us know. For more information please see the attached 'Additional Information for Applicants' document. Employer certification / accreditation badges This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Main area Systems Administration Grade Band 3 Contract 18 months (This role is offered on a fixed term/secondment basis for 18 months. Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment.) Hours Part time Flexible working 25 hours per week (Hybrid Working. Travel to main office base is required.) Job ref 327-26-559 Site Edward Jenner Court Town Brockworth Salary £25,760 - £27,476 per annum (pro rata) Salary period Yearly Closing 02/08/:59 Interview date 11/08/2026 We love what we do and we think you will, too! At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county . We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking 'what matters to you '. We're passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high-quality team s in all areas of the Trust . Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description. It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us . Job overview This role is offered on a fixed term/secondment basis for 18 months at 25 hours per week. Hours to be worked over a minimum of 4 days/week. Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment. An exciting opportunity has arisen for an E-Rostering Administrator to join the E-Rostering Team at GHC. The E-Rostering Administrator role will include providing day-to-day systems support, requiring someone who has strong IT and excel skills and knowledge of other Microsoft Office packages, together with effective interpersonal and communication skills (written and verbal), a can-do attitude and the confidence to support staff and managers to resolve their queries. The role is fast-paced and varied and requires a passion for problem-solving plus the ability to prioritise own workload. The E-Rostering Team is responsible for the development and maintenance of the trust E-Rostering System. We have over 150 live rotas to manage, as well as ensuring that payroll is accurate and submitted every week and every month. The team is also responsible for training managers and staff on how to use the system effectively and efficiently and supporting these staff in how to resolve any errors that may have occurred. The team are very supportive of each other and are always willing to support other colleagues as needed. Main duties of the job - To maintain and develop the E-Rostering utility across clinical and non-clinical services within the Trust - To provide support in the use of the E-Rostering system to staff who use the system which will ensure that full benefits are realised. - To provide support to staff members in the use of the web based E-Rostering system as and when required to enable staff to request shifts, and view their individual profiles. - To carry out audits of the E-Rostering system ensuring that the system is used appropriately To support implementation of new features of the system to enable a more streamlined service - Run reports from the E-Rostering system to enable management overview of the use of the system. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. Working for our organisation We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust. Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that: 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question. 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region. 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%. This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys. Detailed job description and main responsibilities - To assist in the maintenance and development of the Trust E-Rostering system. - To work closely with service managers and staff to ensure that the rostering system is used appropriately, efficiently and effectively - Run reports from the E-Rostering system to enable management overview of the use of the system. - To work effectively with team members to ensure that the rostering system reflects information held in ESR. - Use ESR to maintain the integrity of both systems ensuring that any anomalies are fed back to workforce information colleagues. - To run BI reports from ESR so that the E-Rostering system can be checked for accuracy. - Provide E-Rostering support for staff and managers in the full use of the system, this will include the E-Rostering approval process. - Maintain strict confidentiality over the holding and dissemination of personal information both within and outside of the organisation. - To provide expert advice and guidance on all aspects of the E-Rostering system, which will include links to ESR and payroll. - To work closely with staff bank colleagues so that all shifts are filled appropriately, maximising staffing efficiencies and ensuring continuity of service provision. - To work effectively with the E-Rostering system provider so that the system is used to its full potential - To carry out regular audits of the system to ensure that it is used appropriately, and that staff are paid correctly. - To continuously strive for improvement in services - To be a key contact for any system issues and work to resolve these effectively and in a timely manner. Support managers and roster creators in the creation of work rosters. This may include providing advice and guidance on how to produce efficient, cost effective and fair rosters in line with the Trusts E-Rostering Policy Provide first line support to staff and users experiencing difficulties accessing the system. - To take on any additional duties that are commensurate with this post. NVQ 3 Business Administration or equivalent experience IT Qualification Experience Previous experience of providing first line advice in response to queries Administration experience to include use of Microsoft office applications i.e. word, excel and outlook Experience of working with rostering systems, preferably Health Roster (Allocate) Significant experience of working within the NHS or large complex multisite organisation Experience and use of ESR Experience and use of ESR Business Intelligence Knowledge Knowledge of Information Governance and Data Protection Knowledge of payroll processes When joining us, as well as becoming part of a team that makes a difference, we also offer: Free car parking at many of our sites 27 days leave plus bank holidays, increasing up to 33 days with long service A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification. A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners. Generous NHS pension and enhanced pay when if you work unsocial hours Flexible, family friendly and agile working opportunities Recognition and long service awards Fast Track physiotherapy Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers. . click apply for full job details