Principal IT

1st Line IT Support Technician - 27,000 per annum - Hull Principal IT are supporting a growing technology and AV solutions provider delivering IT support, managed services and audio visual solutions to customers across the UK. Due to continued growth, they are looking to appoint an IT Support Technician to join their support team based in Hull. The Role This is an excellent opportunity for someone with previous IT support experience who is looking to develop their career within a fast-paced technical environment. The successful candidate will provide first-line technical support to both internal users and external customers, supporting a range of IT systems, devices, and cloud-based services. The role will involve responding to support requests, troubleshooting technical issues, maintaining IT equipment, and assisting with day-to-day service desk operations. There will also be opportunities to gain exposure to AV technologies and customer project work. Key Responsibilities: Provide first line technical support for internal and customer systems. Monitor and respond to incidents and service requests through the customer support service desk (Freshdesk), email and telephone. Diagnose, troubleshoot, and resolve hardware, software, networking and AV system issues in a timely manner. Assist in the maintenance of office IT infrastructure, including networks, endpoints, and cloud services. Support cybersecurity measures by following company policies and assisting with compliance tasks (e.g. Cyber Essentials, GDPR requirements). Carry out routine system checks, updates, and preventative maintenance activities for customer installations. Assist with the deployment, configuration, and testing of AV and IT equipment for projects. Maintain accurate records of support activities, asset inventories, and system configurations. Requirements Previous experience within an IT support or service desk role Good understanding of Windows operating systems and Microsoft 365 Basic networking knowledge Strong troubleshooting and communication skills Ability to manage multiple support requests effectively Full UK driving licence preferred Desirable Skills Experience using ticketing systems such as Freshdesk Exposure to AV technologies Knowledge of Azure or cloud-based services CompTIA A+, Network+, or similar certifications The Package: If successful our client is offering a salary of 27,000 per annum, favourable holiday allowance, ongoing development and training plus many more. How to Apply : If you are interested in hearing more about this 1st Line IT support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

AV Installation Engineer - 32,000/ 37,000 per annum - Hull Principal IT are supporting a leading AV and technology solutions provider delivering high-quality audio visual installations and integrated technology solutions across commercial environments throughout the UK and beyond. Due to continued growth, they are looking to recruit an experienced AV Installation Engineer to join their engineering team. Hull-based with frequent travel to customer sites across the UK and occasional overseas travel. The Role The successful candidate will play a key role in leading and delivering professional AV installation projects across a variety of commercial environments. This is a hands-on position responsible for overseeing all aspects of AV installations including cabling, equipment installation, rack building, system configuration, testing, commissioning, and client handover. The role will also involve mentoring junior engineers, maintaining installation quality standards, and acting as a key point of contact on-site. Key Responsibilities: Lead and carry out 1st and 2nd fix AV installations Install, terminate, and test structured cabling systems Mount and configure AV equipment including displays, audio systems, conferencing systems, and control equipment Perform system testing, fault finding, commissioning, and final handovers Read and interpret technical drawings and schematics Work closely with project managers and technical teams to ensure successful project delivery Supervise and mentor junior engineers and apprentices on-site Ensure all works are completed in line with company quality standards and health & safety requirements Maintain accurate installation documentation and records Act as a professional and customer-focused representative on client sites Support remedial works, servicing, and maintenance activities where required Requirements: Extensive experience within commercial AV installations Strong understanding of AV systems, signal flow, and integration Experience with structured cabling, containment, rack building, and commissioning Excellent troubleshooting and problem-solving skills Strong client-facing and communication skills Site Supervisors Safety Training Scheme - SSSTS certification Full UK driving licence Desirable Skills & Certifications: CTS or CTS-I certification Experience leading installation teams on large-scale AV projects Networking knowledge and AV-over-IP experience Formal electrical, electronic, or network engineering qualifications The Package: If successful our client is offering a salary of 32,000 - 37,000 per annum, favourable holiday allowance, ongoing development and training plus many more. How to Apply : If you are interested in hearing more about this AV installation engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

Operational IT Engineer - 35,000/ 37,800 per annum - Hull Principal IT are seeking an Operational Technology Engineer to join a growing Group OT team within a fast-paced food manufacturing environment. This is a development-focused opportunity, ideal for someone looking to build a career in OT, industrial systems, and production technology. Working closely with the OT Lead, you will provide hands-on support across factory sites, ensuring operational systems remain reliable, secure, and aligned with business needs. This role offers excellent exposure to industrial infrastructure, automation interfaces, and real-world engineering environments. Key Responsibilities Support the monitoring and maintenance of OT systems to ensure high availability and performance across production environments Assist with routine system health checks, identifying and escalating issues where appropriate Provide first-line support for OT-related incidents and service requests Troubleshoot hardware and infrastructure issues, including industrial PCs, network switches, and factory-connected devices Assist with system patching, updates, and maintenance activities under guidance Support installation, configuration, and replacement of OT hardware and software Participate in OT-related projects such as system upgrades, rollouts, and integration tasks Work alongside third-party vendors during maintenance and installation activities Maintain accurate documentation including asset inventories, network diagrams, and patch records Support backup, recovery, and disaster recovery testing activities Collaborate with IT, engineering, and production teams to ensure operational alignment Develop knowledge of OT systems, cybersecurity practices, and industrial technologies Skills & Experience Strong interest in Operational Technology, industrial systems, or IT infrastructure Understanding of IT principles (through education, work experience, or self-study) Hands-on interest in hardware such as PCs, networking equipment, or industrial devices Operating systems : Windows Server, Linux Cloud platforms : Microsoft 365, Azure, sometimes AWS Networking basics : DNS, DHCP, VPNs Active Directory / identity management Virtualization : VMware or Hyper-V Proactive attitude with a willingness to learn and develop new skills Full UK driving licence and willingness to travel between sites What's on Offer Structured training and development within Operational Technology Exposure to industrial systems, automation, and production environments Opportunity to progress within a growing OT function The Package: If successful our client is offering a salary between 35,000 - 37,800 per annum, favorable holiday allowance, company contributed pension scheme, development opportunities, plus many more. How to Apply : If you are interested in hearing more about this operational IT engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

IT Systems Engineer - Birmingham Principal IT are working with a global player in the Wholesale industry that are looking for an IT Systems Engineer to join their team to provide technical support within the business. The right candidate will be responsible for managing incidents, service requests, and change requests within SLA, ensuring high-quality support. You'll join a small team with hybrid working available after training. Key Responsibilities Support and troubleshoot products and systems Investigate issues using OS, database, and remote tools Own tickets through to resolution Work with Developers to resolve defects and manage changes Collaborate with internal teams and support customers Assist with testing and produce clear documentation Key Skills & Experience 3+ years in a technical support role SQL (MS SQL Server (Apply online only Power BI and SSRS reporting Microsoft 365, Active Directory, Group Policy Cloud backups, VMware (preferred) Networking basics (firewalls, switches) Strong organisation, communication, and stakeholder management skills Details Full-time 30,000- 35,000 Hybrid working INDGH

Principal IT are currently working with a company within the engineering solutions industry looking to recruit a Technical Sales Consultant. The Role You will manage customer enquiries and produce accurate quotations for new and existing clients, ensuring compliance with relevant standards. Working with internal teams, you'll support sales growth while delivering excellent customer service and building strong client relationships. Key Responsibilities Handle incoming sales enquiries within a partner/distribution channel Prepare accurate, compliant quotations Provide technical advice and support Identify and develop new business opportunities Maintain strong customer relationships Keep CRM records up to date Liaise with internal teams and attend occasional UK site visits Skills & Experience Experience in technical sales, internal sales, or estimating Strong communication and organisational skills Ability to understand customer needs and offer solutions Proactive and target-driven approach Full UK driving licence Desirable Engineering or construction background Experience in safety or technical product environments CRM, MS Office, or CAD knowledge INDGH

Service Desk Analyst - 30,000 per annum - Leeds Principal IT are working with an industry leading and award-winning logistics company that are looking for a service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. The ideal candidate will have extensive knowledge covering all points below and has worked in a 1st/2nd line position for at least 2 years. Key Responsibilities: Providing support to internal staff via Service Desk portal & telephone. Accurate logging of incidents and service requests in the IT Service Management system. Diagnosing and resolving technical issues using remote support tools. Troubleshoot workstation, laptop, mobile phone, and printer issues. Providing clear communication on the status of requests to the requester. Ensuring the Service Desk tickets are continually up to date and being actively monitored and progressed through the system. Escalating incidents and service requests to management or third-party suppliers to ensure service level agreements (SLAs) are met. Escalating issues that may impact service delivery to management. Building new laptop and desktop workstations. Desk deployments and moves. Executing the employee joiner, leaver, and transfers processes. Identifying required software updates and coordinating the packaging, testing and deployment of updates. Writing and updating technical and process documentation. Requirements: Strong knowledge of Microsoft based operating systems. Networking Experience (LAN, WAN, Wi-Fi) desirable. Experience troubleshooting Microsoft Office. Remote Access tools such as TeamViewer. Good understanding of PC hardware and software set-up and configuration Knowledge of HP Printers. Warehouse experience or WMS support knowledge (Red Prairie, JDA, Blue Yonder dispatcher) desirable but not essential. How to Apply : If you are interested in hearing more about this service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn INDGH

UX/UI Designer required 3 month contract mostly remote £300 to £350 per day UI/UX Designer required for a 3 months contract for a client based in the Hull area who are currently going through a multimillion-pound digital transformation, you will be working on a specialist part of this transformation to help this business really kick into high gear. This contract is outside of IR35 and has the option for multiple extensions, as the scope of this work is huge. Essential Skills Experience of UI/UX Principles Fully proficient in UI & UX tools such as Figma, Sketch and Axure Ability to demonstrate work through their portfolio Experience of working in the Omni channel arena Experience of working across multiple platforms Experience of design workshops and usability testing sessions How to Apply If you are interested in hearing about this contract role send your CV through to Principal IT via the link below.

Project Manager Hull with 100% Remote working £30k per annum… Principal IT are working exclusively with a specialist software business based in Hull who are currently on the lookout for a Project manager to join then on a permanent basis, this company work in specialist software which focusses on the transport industry and work with some real household names. As a Project Manager you will work with the head of solutions to ensure all project are on time and moving through the development team to client expectations, you will be working with internal and external stakeholders and help with delivering top level service where needed. Essential Skills Agile project management experience Experience of working with internal and external stakeholders Experience with Agile methodologies Experience of working with developers or on IT projects Experience of taking and defining requirements The Package As a project manager you will be rewarded a basic salary of £30k per annum, 25 days paid holiday as well as other corporate benefits. How to Apply This business is working exclusively with Principal IT for this position so you will not see this role advertised anywhere else, if you are interested in applying for this position follow the link below.

.NET Developer Required Hull with remote working £35k to £50k per annum… .Net Developer required by an progressive growing business based in Hull, this business have recently gone through an exceptional period of growth and are now looking to bolster their development team with the addition of an experienced developer to join them on the next phase of their journey. This business has seen the need for their services grow massively during the current crisis and as such need to ensure they have the infrastructure in place to ensure they can cope with this demand. With current restrictions in place this role will be initially 100% working from home, once restrictions are lifted you will be expected to be in the office for at least 2 days per week. Essential Skills .Net C# React VB.Net ASP Angular.JS HTML CSS The Company After recent investment this business is looking to really kick into high gear and start putting some of their larger competitors to the sword, they have aspirations to really compete with some of the larger businesses in their area. The business predominantly deals with communications and large scale business services mostly to do with remote working technology and internet connectivity, due to this they have seen the need for their services more than double during lockdown. If you are a developer who is really looking to join a business where you can get involved in working on some of the most forward thinking cutting edge projects in the region this is the one for you. The Package As this business is looking for a number of .Net Developers at different levels they are paying a salary based in experience the range is £35k to £50k per annum, 25 days holiday plus BH amongst other corporate benefits. How to Apply If you are interested in hearing more about these .Net Developer positions and would like to find out more you can apply via the link below.