Service Desk Analyst - 30,000 per annum - Leeds Principal IT are working with an industry leading and award-winning logistics company that are looking for a service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. The ideal candidate will have extensive knowledge covering all points below and has worked in a 1st/2nd line position for at least 2 years. Key Responsibilities: Providing support to internal staff via Service Desk portal & telephone. Accurate logging of incidents and service requests in the IT Service Management system. Diagnosing and resolving technical issues using remote support tools. Troubleshoot workstation, laptop, mobile phone, and printer issues. Providing clear communication on the status of requests to the requester. Ensuring the Service Desk tickets are continually up to date and being actively monitored and progressed through the system. Escalating incidents and service requests to management or third-party suppliers to ensure service level agreements (SLAs) are met. Escalating issues that may impact service delivery to management. Building new laptop and desktop workstations. Desk deployments and moves. Executing the employee joiner, leaver, and transfers processes. Identifying required software updates and coordinating the packaging, testing and deployment of updates. Writing and updating technical and process documentation. Requirements: Strong knowledge of Microsoft based operating systems. Networking Experience (LAN, WAN, Wi-Fi) desirable. Experience troubleshooting Microsoft Office. Remote Access tools such as TeamViewer. Good understanding of PC hardware and software set-up and configuration Knowledge of HP Printers. Warehouse experience or WMS support knowledge (Red Prairie, JDA, Blue Yonder dispatcher) desirable but not essential. How to Apply : If you are interested in hearing more about this service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn INDGH
26/08/2025
Full time
Service Desk Analyst - 30,000 per annum - Leeds Principal IT are working with an industry leading and award-winning logistics company that are looking for a service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. The ideal candidate will have extensive knowledge covering all points below and has worked in a 1st/2nd line position for at least 2 years. Key Responsibilities: Providing support to internal staff via Service Desk portal & telephone. Accurate logging of incidents and service requests in the IT Service Management system. Diagnosing and resolving technical issues using remote support tools. Troubleshoot workstation, laptop, mobile phone, and printer issues. Providing clear communication on the status of requests to the requester. Ensuring the Service Desk tickets are continually up to date and being actively monitored and progressed through the system. Escalating incidents and service requests to management or third-party suppliers to ensure service level agreements (SLAs) are met. Escalating issues that may impact service delivery to management. Building new laptop and desktop workstations. Desk deployments and moves. Executing the employee joiner, leaver, and transfers processes. Identifying required software updates and coordinating the packaging, testing and deployment of updates. Writing and updating technical and process documentation. Requirements: Strong knowledge of Microsoft based operating systems. Networking Experience (LAN, WAN, Wi-Fi) desirable. Experience troubleshooting Microsoft Office. Remote Access tools such as TeamViewer. Good understanding of PC hardware and software set-up and configuration Knowledge of HP Printers. Warehouse experience or WMS support knowledge (Red Prairie, JDA, Blue Yonder dispatcher) desirable but not essential. How to Apply : If you are interested in hearing more about this service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn INDGH
UX/UI Designer required 3 month contract mostly remote £300 to £350 per day UI/UX Designer required for a 3 months contract for a client based in the Hull area who are currently going through a multimillion-pound digital transformation, you will be working on a specialist part of this transformation to help this business really kick into high gear. This contract is outside of IR35 and has the option for multiple extensions, as the scope of this work is huge. Essential Skills Experience of UI/UX Principles Fully proficient in UI & UX tools such as Figma, Sketch and Axure Ability to demonstrate work through their portfolio Experience of working in the Omni channel arena Experience of working across multiple platforms Experience of design workshops and usability testing sessions How to Apply If you are interested in hearing about this contract role send your CV through to Principal IT via the link below.
09/01/2022
Contractor
UX/UI Designer required 3 month contract mostly remote £300 to £350 per day UI/UX Designer required for a 3 months contract for a client based in the Hull area who are currently going through a multimillion-pound digital transformation, you will be working on a specialist part of this transformation to help this business really kick into high gear. This contract is outside of IR35 and has the option for multiple extensions, as the scope of this work is huge. Essential Skills Experience of UI/UX Principles Fully proficient in UI & UX tools such as Figma, Sketch and Axure Ability to demonstrate work through their portfolio Experience of working in the Omni channel arena Experience of working across multiple platforms Experience of design workshops and usability testing sessions How to Apply If you are interested in hearing about this contract role send your CV through to Principal IT via the link below.
Project Manager Hull with 100% Remote working £30k per annum… Principal IT are working exclusively with a specialist software business based in Hull who are currently on the lookout for a Project manager to join then on a permanent basis, this company work in specialist software which focusses on the transport industry and work with some real household names. As a Project Manager you will work with the head of solutions to ensure all project are on time and moving through the development team to client expectations, you will be working with internal and external stakeholders and help with delivering top level service where needed. Essential Skills Agile project management experience Experience of working with internal and external stakeholders Experience with Agile methodologies Experience of working with developers or on IT projects Experience of taking and defining requirements The Package As a project manager you will be rewarded a basic salary of £30k per annum, 25 days paid holiday as well as other corporate benefits. How to Apply This business is working exclusively with Principal IT for this position so you will not see this role advertised anywhere else, if you are interested in applying for this position follow the link below.
01/10/2021
Full time
Project Manager Hull with 100% Remote working £30k per annum… Principal IT are working exclusively with a specialist software business based in Hull who are currently on the lookout for a Project manager to join then on a permanent basis, this company work in specialist software which focusses on the transport industry and work with some real household names. As a Project Manager you will work with the head of solutions to ensure all project are on time and moving through the development team to client expectations, you will be working with internal and external stakeholders and help with delivering top level service where needed. Essential Skills Agile project management experience Experience of working with internal and external stakeholders Experience with Agile methodologies Experience of working with developers or on IT projects Experience of taking and defining requirements The Package As a project manager you will be rewarded a basic salary of £30k per annum, 25 days paid holiday as well as other corporate benefits. How to Apply This business is working exclusively with Principal IT for this position so you will not see this role advertised anywhere else, if you are interested in applying for this position follow the link below.
.NET Developer Required Hull with remote working £35k to £50k per annum… .Net Developer required by an progressive growing business based in Hull, this business have recently gone through an exceptional period of growth and are now looking to bolster their development team with the addition of an experienced developer to join them on the next phase of their journey. This business has seen the need for their services grow massively during the current crisis and as such need to ensure they have the infrastructure in place to ensure they can cope with this demand. With current restrictions in place this role will be initially 100% working from home, once restrictions are lifted you will be expected to be in the office for at least 2 days per week. Essential Skills .Net C# React VB.Net ASP Angular.JS HTML CSS The Company After recent investment this business is looking to really kick into high gear and start putting some of their larger competitors to the sword, they have aspirations to really compete with some of the larger businesses in their area. The business predominantly deals with communications and large scale business services mostly to do with remote working technology and internet connectivity, due to this they have seen the need for their services more than double during lockdown. If you are a developer who is really looking to join a business where you can get involved in working on some of the most forward thinking cutting edge projects in the region this is the one for you. The Package As this business is looking for a number of .Net Developers at different levels they are paying a salary based in experience the range is £35k to £50k per annum, 25 days holiday plus BH amongst other corporate benefits. How to Apply If you are interested in hearing more about these .Net Developer positions and would like to find out more you can apply via the link below.
10/09/2021
Full time
.NET Developer Required Hull with remote working £35k to £50k per annum… .Net Developer required by an progressive growing business based in Hull, this business have recently gone through an exceptional period of growth and are now looking to bolster their development team with the addition of an experienced developer to join them on the next phase of their journey. This business has seen the need for their services grow massively during the current crisis and as such need to ensure they have the infrastructure in place to ensure they can cope with this demand. With current restrictions in place this role will be initially 100% working from home, once restrictions are lifted you will be expected to be in the office for at least 2 days per week. Essential Skills .Net C# React VB.Net ASP Angular.JS HTML CSS The Company After recent investment this business is looking to really kick into high gear and start putting some of their larger competitors to the sword, they have aspirations to really compete with some of the larger businesses in their area. The business predominantly deals with communications and large scale business services mostly to do with remote working technology and internet connectivity, due to this they have seen the need for their services more than double during lockdown. If you are a developer who is really looking to join a business where you can get involved in working on some of the most forward thinking cutting edge projects in the region this is the one for you. The Package As this business is looking for a number of .Net Developers at different levels they are paying a salary based in experience the range is £35k to £50k per annum, 25 days holiday plus BH amongst other corporate benefits. How to Apply If you are interested in hearing more about these .Net Developer positions and would like to find out more you can apply via the link below.
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