Radancy
tmp helps B2B marketing leaders create coherence in a chaotic world. We're looking for obsessively curious people to join us. You'll join 300 B2B experts across strategy, data, creative, media, client services, Sales activation, and shared services. Different skills brought together in integrated teams, centred around our clients: the world's most impactful tech companies. So, if you're interested in what makes the world work, if you find solving complex problems fun, and you love making the answers as simple as possible, then we'd love to hear from you. What we are looking for At tmp, we partner with leading B2Borganisationsto rethink and reinvent their customer experience in a world shaped by AI, data, and evolving buyer expectations. This role sits at the intersection of CX strategy, digital experience (DX), and AI innovation. It has been created to drive a step change in how we design, deliver, and commercialiseCX and AI-enabled solutions across our client base. You will lead and grow our DX capability, working closely with strategy, engineering, UX, and client services teams to deliver high-impact work while shaping how tmp evolves its AI-enabled offering. This is a senior, hands on leadership role combining team leadership, client strategy, and commercial ownership. What you will do: DX team leadership and capability building Lead and develop the DX team, including engineering and UX specialists Define and evolve the vision, positioning, and capabilities of the DX function Build a high performing, scalable team aligned to client and commercial needs Partner with senior leadership to ensure the DX team is integrated into broader agency delivery CX and DX strategy for clients Lead CX and digital experience strategy engagements for enterprise B2B clients Work with marketing, revenue, and digital teams to design coherent, end to end customer experiences Translate business challenges into actionable CX, UX, and technology solutions Shape projects such as: Website and platform CX strategy Customer journey and lifecycle design AI enabled experience design Act as a senior client partner, confident engaging at executive level AI innovation and operating model development Stay at the forefront of developments in AI, applying both curiosity and critical thinking Identify practical opportunities to embed AI into client solutions and internal ways of working Help define and evolve tmp's AI augmented operating model Work closely with the CSO to shape the agency's AI narrative and go to market approach Commercial growth and revenue ownership Drive growth in DX, CX, and AI related revenue streams Identify and develop new opportunities within existing and prospective clients Support and lead pitches, proposals, and capability storytelling Ensure work is delivered in a commercially effective way, balancing quality and profitability Who you are Highly curious about AI, technology, and customer experience Commercially minded, with a strong understanding of how strategy drives revenue Comfortable operating at both strategic and hands on levels Confident working with both senior executives and technical specialists A collaborative leader who can bring multiple disciplines together What you will need 8-10+ years' experience working with large B2B organisations across CX, DX, or digital strategy Proven experience leading and growing teams in an agency or consultancy environment Strong track record delivering CX, UX, or digital transformation projects Experience working with Martech and digital platforms Demonstrated experience applying or delivering projects involving AI (including GenAI) Ability to translate complex concepts into clear, actionable strategies Strong commercial acumen and experience contributing to revenue growth What we offer in return Generous holiday allowance (Plentiful PTO) Shutdown between Christmas and New Year Private healthcare and dental insurance Group income protection Salary sacrifice pension scheme Access to well being coaching or counselling sessions once a week Financial health support Parental leave - 12 Weeks Full Pay for Primary Carers and an additional 50% pay for 12 more weeks. Use our portal to access discounts and cashback at plenty of retailers. You can also sign up for our cycle to work scheme. Sustainable Future Giving. We want to help create a positive impact on our planet by donating to plant trees, track our impact and helping to reduce emissions. We are committed to building a diverse team because diversity fuels creativity and better results for everyone. We encourage applications from all backgrounds. If you need any accommodations during the process, just let us know. As an employee of tmp, we expect you to remain up to date with information security training and policies, and the company policies set out in your contract. For management roles, this includes ensuring members of your team undertake relevant training and adhere to company policies.
tmp helps B2B marketing leaders create coherence in a chaotic world. We're looking for obsessively curious people to join us. You'll join 300 B2B experts across strategy, data, creative, media, client services, Sales activation, and shared services. Different skills brought together in integrated teams, centred around our clients: the world's most impactful tech companies. So, if you're interested in what makes the world work, if you find solving complex problems fun, and you love making the answers as simple as possible, then we'd love to hear from you. What we are looking for At tmp, we partner with leading B2Borganisationsto rethink and reinvent their customer experience in a world shaped by AI, data, and evolving buyer expectations. This role sits at the intersection of CX strategy, digital experience (DX), and AI innovation. It has been created to drive a step change in how we design, deliver, and commercialiseCX and AI-enabled solutions across our client base. You will lead and grow our DX capability, working closely with strategy, engineering, UX, and client services teams to deliver high-impact work while shaping how tmp evolves its AI-enabled offering. This is a senior, hands on leadership role combining team leadership, client strategy, and commercial ownership. What you will do: DX team leadership and capability building Lead and develop the DX team, including engineering and UX specialists Define and evolve the vision, positioning, and capabilities of the DX function Build a high performing, scalable team aligned to client and commercial needs Partner with senior leadership to ensure the DX team is integrated into broader agency delivery CX and DX strategy for clients Lead CX and digital experience strategy engagements for enterprise B2B clients Work with marketing, revenue, and digital teams to design coherent, end to end customer experiences Translate business challenges into actionable CX, UX, and technology solutions Shape projects such as: Website and platform CX strategy Customer journey and lifecycle design AI enabled experience design Act as a senior client partner, confident engaging at executive level AI innovation and operating model development Stay at the forefront of developments in AI, applying both curiosity and critical thinking Identify practical opportunities to embed AI into client solutions and internal ways of working Help define and evolve tmp's AI augmented operating model Work closely with the CSO to shape the agency's AI narrative and go to market approach Commercial growth and revenue ownership Drive growth in DX, CX, and AI related revenue streams Identify and develop new opportunities within existing and prospective clients Support and lead pitches, proposals, and capability storytelling Ensure work is delivered in a commercially effective way, balancing quality and profitability Who you are Highly curious about AI, technology, and customer experience Commercially minded, with a strong understanding of how strategy drives revenue Comfortable operating at both strategic and hands on levels Confident working with both senior executives and technical specialists A collaborative leader who can bring multiple disciplines together What you will need 8-10+ years' experience working with large B2B organisations across CX, DX, or digital strategy Proven experience leading and growing teams in an agency or consultancy environment Strong track record delivering CX, UX, or digital transformation projects Experience working with Martech and digital platforms Demonstrated experience applying or delivering projects involving AI (including GenAI) Ability to translate complex concepts into clear, actionable strategies Strong commercial acumen and experience contributing to revenue growth What we offer in return Generous holiday allowance (Plentiful PTO) Shutdown between Christmas and New Year Private healthcare and dental insurance Group income protection Salary sacrifice pension scheme Access to well being coaching or counselling sessions once a week Financial health support Parental leave - 12 Weeks Full Pay for Primary Carers and an additional 50% pay for 12 more weeks. Use our portal to access discounts and cashback at plenty of retailers. You can also sign up for our cycle to work scheme. Sustainable Future Giving. We want to help create a positive impact on our planet by donating to plant trees, track our impact and helping to reduce emissions. We are committed to building a diverse team because diversity fuels creativity and better results for everyone. We encourage applications from all backgrounds. If you need any accommodations during the process, just let us know. As an employee of tmp, we expect you to remain up to date with information security training and policies, and the company policies set out in your contract. For management roles, this includes ensuring members of your team undertake relevant training and adhere to company policies.
Radancy
Keep the digital world turning as a Technical Product Support Specialist at Radancy We put leading organisations' employer brands and jobs online. But sometimes there's a glitch. Can we count on you to come to the rescue? We use digital technology to bring together global brands and great talent. As industry definers, we even have our own recruitment marketing software which allows us to take the right messages to the right candidates and gain insights into candidate behaviour. But things don't always go smoothly. Jobs are not displayed correctly. Perhaps an XML feed has broken or API integration isn't working. As Technical Product Support Specialist, you'll save the day for our London and European-based teams and clients. You'll be technically savvy to fix the issue yourself or smart enough to know when to pass it on to someone who can. Yes, it's about supporting websites and working with others to resolve product issues. But don't think IT helpdesk. This is a digital role with a data integration focus and a bit of project management thrown in. Our work matters. So will you. Clients depend on us to make sure their recruitment campaigns have the best chance of success. Candidates rely on us to ensure these campaigns enable them to make meaningful and informed career choices. So you'll matter to us - your ambitions, your development, you as an individual. We'll help you to future-proof your career. If it's worth knowing in digital, you'll learn it. We'll continually build on your IT/computer science degree, experience of QA/UAT testing, understanding of front-end, back-end and data feed technologies, and knowledge of JIRA or similar gained in a technology agency or software product environment. Be an ambassador for Radancy Using your technical support experience, plus your analytical and problem-solving skills, to help internal teams will be just part of your job. You'll also be the face of Radancy to clients - liaising with them over software and maintenance, training them on our products, even running learning forums. It will call on your top-notch project management/planning and customer relationships skills, adding an exciting dimension to your role. What it's like here It can be hectic; timeframes can be tight. But it's incredibly supportive. Teams work together, people look out for each other. There will always be someone to lend a hand if you get stuck. Because we work as one, united in a passion to create award-winning work for our clients. And we know how to reward ourselves for a job well done. That could mean sharing a drink on our twelfth-floor roof terrace or out of the office (we're handily located near St Paul's and the Barbican). Or letting our hair down at our Christmas and summer parties. Or tucking into Pizza Friday once a month. That's all on top of more formal benefits such as private healthcare, interest-free season ticket loans and cycle-to-work scheme. So, what next? Like what you've read? If you can combine digital and language skills, we want to hear from you.
Keep the digital world turning as a Technical Product Support Specialist at Radancy We put leading organisations' employer brands and jobs online. But sometimes there's a glitch. Can we count on you to come to the rescue? We use digital technology to bring together global brands and great talent. As industry definers, we even have our own recruitment marketing software which allows us to take the right messages to the right candidates and gain insights into candidate behaviour. But things don't always go smoothly. Jobs are not displayed correctly. Perhaps an XML feed has broken or API integration isn't working. As Technical Product Support Specialist, you'll save the day for our London and European-based teams and clients. You'll be technically savvy to fix the issue yourself or smart enough to know when to pass it on to someone who can. Yes, it's about supporting websites and working with others to resolve product issues. But don't think IT helpdesk. This is a digital role with a data integration focus and a bit of project management thrown in. Our work matters. So will you. Clients depend on us to make sure their recruitment campaigns have the best chance of success. Candidates rely on us to ensure these campaigns enable them to make meaningful and informed career choices. So you'll matter to us - your ambitions, your development, you as an individual. We'll help you to future-proof your career. If it's worth knowing in digital, you'll learn it. We'll continually build on your IT/computer science degree, experience of QA/UAT testing, understanding of front-end, back-end and data feed technologies, and knowledge of JIRA or similar gained in a technology agency or software product environment. Be an ambassador for Radancy Using your technical support experience, plus your analytical and problem-solving skills, to help internal teams will be just part of your job. You'll also be the face of Radancy to clients - liaising with them over software and maintenance, training them on our products, even running learning forums. It will call on your top-notch project management/planning and customer relationships skills, adding an exciting dimension to your role. What it's like here It can be hectic; timeframes can be tight. But it's incredibly supportive. Teams work together, people look out for each other. There will always be someone to lend a hand if you get stuck. Because we work as one, united in a passion to create award-winning work for our clients. And we know how to reward ourselves for a job well done. That could mean sharing a drink on our twelfth-floor roof terrace or out of the office (we're handily located near St Paul's and the Barbican). Or letting our hair down at our Christmas and summer parties. Or tucking into Pizza Friday once a month. That's all on top of more formal benefits such as private healthcare, interest-free season ticket loans and cycle-to-work scheme. So, what next? Like what you've read? If you can combine digital and language skills, we want to hear from you.
