We are the internal recruitment partner for our client, a well-established, independent, family-owned enterprise that has been a cornerstone of the UK food-service distribution sector for five decades. We have an exciting opportunity for a Business Development Executive to join the team based at their busy Plymouth depot. This is a fantastic opportunity for someone looking to develop their career in sales within a supportive and growing business. This is a split role, combining office-based telesales activity with field-based customer visits. You will work closely with the wider sales team to develop relationships, grow existing accounts, and identify new business opportunities. Responsibilities: As a Business Development Executive, you will play a key role in driving sales growth by supporting existing customers and gradually developing new business across your local territory. Office-based 3 days per week (Plymouth depot), focusing on telesales activity Field-based 2 days per week, visiting customers across the local area Build strong relationships with existing customers, identifying opportunities to upsell products and increase spend Support new business development, targeting independent food outlets including fish and chip shops Work closely with the telesales and field sales teams to maximise opportunities Manage customer expectations and deliver excellent service at all times Maintain accurate records of customer interactions and activity The successful candidate will be able to demonstrate the following: Some previous experience in a sales or customer-facing role (telesales experience advantageous but not essential) A confident and personable approach, with strong communication skills A proactive attitude and willingness to learn and develop Good organisational and time management skills A resilient and professional mindset A clean Full UK driving licence Foodservice or food industry experience is advantageous but not essential Based within a commutable distance of Plymouth In return we are offering: Salary of 30,000 per annum Bonus up to 3,000 per year Monday to Friday, 9am - 5pm Pool car provided for customer visits (no requirement to use your own vehicle) 28 days holiday including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day). Pension scheme Life assurance Employee Assistance Programme Cycle to Work Scheme Staff discounts Learning and development opportunities
27/03/2026
Full time
We are the internal recruitment partner for our client, a well-established, independent, family-owned enterprise that has been a cornerstone of the UK food-service distribution sector for five decades. We have an exciting opportunity for a Business Development Executive to join the team based at their busy Plymouth depot. This is a fantastic opportunity for someone looking to develop their career in sales within a supportive and growing business. This is a split role, combining office-based telesales activity with field-based customer visits. You will work closely with the wider sales team to develop relationships, grow existing accounts, and identify new business opportunities. Responsibilities: As a Business Development Executive, you will play a key role in driving sales growth by supporting existing customers and gradually developing new business across your local territory. Office-based 3 days per week (Plymouth depot), focusing on telesales activity Field-based 2 days per week, visiting customers across the local area Build strong relationships with existing customers, identifying opportunities to upsell products and increase spend Support new business development, targeting independent food outlets including fish and chip shops Work closely with the telesales and field sales teams to maximise opportunities Manage customer expectations and deliver excellent service at all times Maintain accurate records of customer interactions and activity The successful candidate will be able to demonstrate the following: Some previous experience in a sales or customer-facing role (telesales experience advantageous but not essential) A confident and personable approach, with strong communication skills A proactive attitude and willingness to learn and develop Good organisational and time management skills A resilient and professional mindset A clean Full UK driving licence Foodservice or food industry experience is advantageous but not essential Based within a commutable distance of Plymouth In return we are offering: Salary of 30,000 per annum Bonus up to 3,000 per year Monday to Friday, 9am - 5pm Pool car provided for customer visits (no requirement to use your own vehicle) 28 days holiday including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day). Pension scheme Life assurance Employee Assistance Programme Cycle to Work Scheme Staff discounts Learning and development opportunities
About the opportunity: We are the internal recruitment partner for our client, a well-established independent banking and financial services group. We're looking for someone who loves solving problems, thrives on understanding how things work, and enjoys turning complexity into clarity. If you want to be part of a growing financial services business that's constantly evolving and doing things differently, this could be the ideal role for you. As a Business Analyst on a 12 month fixed term contract for maternity cover, you'll act as the link between business teams and technical specialists, helping shape change, improve processes, and make sure solutions truly meet business and customer needs. No two days will be the same, and you'll play a key role in delivering improvements across the organisation. What you'll be doing: Engaging with stakeholders across the business to understand needs, challenges, and opportunities Running workshops, interviews, and discovery sessions to gather insight Documenting functional and non-functional requirements using techniques such as user stories, use cases and process maps Analysing data, workflows and systems to define both the as is and to be state Mapping and modelling business processes, identifying inefficiencies and recommending improvements Supporting the design of solutions and validating that they meet business needs Working closely with third parties to understand impacts on people, processes and systems Contributing to acceptance criteria, test scenarios and user readiness activities Supporting delivery teams to ensure smooth implementation Communicating clearly with stakeholders and ensuring alignment from requirements through to delivery What we're looking for: Strong analytical and critical thinking skills Experience translating business problems into clear, structured requirements Confidence using requirements elicitation techniques Proficiency in process mapping and modelling tools Great communication and facilitation skills Someone who is adaptable, proactive and able to build strong relationships Experience in financial services or banking is beneficial but not essential Knowledge of deposits or regulated environments is a bonus but transferable skills are welcomed Agile experience (Scrum/Kanban) and data analysis skills (Excel, SQL, Power BI) are desirable but not essential Business Analysis certifications (IIBA/BCS) are an advantage UK-based - ideally within reach of Basingstoke, but applications from elsewhere in the UK are welcome In return we are offering: A competitive salary dependent on skills, knowledge and experience. 25 days annual leave plus bank holidays. Discretionary bonus scheme. Pension contributions 4% employer, 5% employee. Employee Assistance Programme . Private medical insurance Various wellbeing and social events throughout the year. Working hours: 9am-5pm or 8am-4pm Occasional travel to the Isle of Man depending on project needs Interested? Then APPLY now for immediate consideration.
27/03/2026
Contractor
About the opportunity: We are the internal recruitment partner for our client, a well-established independent banking and financial services group. We're looking for someone who loves solving problems, thrives on understanding how things work, and enjoys turning complexity into clarity. If you want to be part of a growing financial services business that's constantly evolving and doing things differently, this could be the ideal role for you. As a Business Analyst on a 12 month fixed term contract for maternity cover, you'll act as the link between business teams and technical specialists, helping shape change, improve processes, and make sure solutions truly meet business and customer needs. No two days will be the same, and you'll play a key role in delivering improvements across the organisation. What you'll be doing: Engaging with stakeholders across the business to understand needs, challenges, and opportunities Running workshops, interviews, and discovery sessions to gather insight Documenting functional and non-functional requirements using techniques such as user stories, use cases and process maps Analysing data, workflows and systems to define both the as is and to be state Mapping and modelling business processes, identifying inefficiencies and recommending improvements Supporting the design of solutions and validating that they meet business needs Working closely with third parties to understand impacts on people, processes and systems Contributing to acceptance criteria, test scenarios and user readiness activities Supporting delivery teams to ensure smooth implementation Communicating clearly with stakeholders and ensuring alignment from requirements through to delivery What we're looking for: Strong analytical and critical thinking skills Experience translating business problems into clear, structured requirements Confidence using requirements elicitation techniques Proficiency in process mapping and modelling tools Great communication and facilitation skills Someone who is adaptable, proactive and able to build strong relationships Experience in financial services or banking is beneficial but not essential Knowledge of deposits or regulated environments is a bonus but transferable skills are welcomed Agile experience (Scrum/Kanban) and data analysis skills (Excel, SQL, Power BI) are desirable but not essential Business Analysis certifications (IIBA/BCS) are an advantage UK-based - ideally within reach of Basingstoke, but applications from elsewhere in the UK are welcome In return we are offering: A competitive salary dependent on skills, knowledge and experience. 25 days annual leave plus bank holidays. Discretionary bonus scheme. Pension contributions 4% employer, 5% employee. Employee Assistance Programme . Private medical insurance Various wellbeing and social events throughout the year. Working hours: 9am-5pm or 8am-4pm Occasional travel to the Isle of Man depending on project needs Interested? Then APPLY now for immediate consideration.
We're working with a forward-thinking client who is looking for a Customer Service Analyst to join their growing service team. This is a great opportunity for someone who enjoys helping others, solving problems, and delivering a first-class service to clients. In this role, you'll be the first point of contact for end users - making sure issues are logged, managed, and resolved within agreed timescales. You'll also ensure tickets are tracked, 3rd parties are kept updated, and client queries are handled in a professional and friendly way. There's plenty of variety too - from supporting with knowledge base guides and reports, to managing smaller client accounts and working alongside colleagues across the business. About you: Experience in a client-facing or service desk role (desirable, not essential) Great communication skills - written and verbal Strong organisation and time management A team player who can build positive relationships with colleagues and clients Passion for delivering excellent service Confident with Microsoft Office (Word, Excel, Outlook etc.) ITIL awareness would be a bonus, but not essential Don't worry if you don't tick every box - our client is open to people from a range of backgrounds, especially if you bring customer service experience and the right attitude. Training will be provided to help you grow into the role. What's on offer Competitive Salary Hybrid working (home and office) Private medical insurance (after probation) Pension scheme (matched up to 5%) Life cover Shopping discounts and wellbeing support Cycle to Work scheme + shower facilities at the city office Company-paid travel and accommodation for training/meetings when needed Why apply? This is a people-first business with a culture built around teamwork, ownership, and continuous improvement. They value flexibility, work-life balance, and are committed to creating an inclusive workplace where everyone feels welcome.
03/10/2025
Full time
We're working with a forward-thinking client who is looking for a Customer Service Analyst to join their growing service team. This is a great opportunity for someone who enjoys helping others, solving problems, and delivering a first-class service to clients. In this role, you'll be the first point of contact for end users - making sure issues are logged, managed, and resolved within agreed timescales. You'll also ensure tickets are tracked, 3rd parties are kept updated, and client queries are handled in a professional and friendly way. There's plenty of variety too - from supporting with knowledge base guides and reports, to managing smaller client accounts and working alongside colleagues across the business. About you: Experience in a client-facing or service desk role (desirable, not essential) Great communication skills - written and verbal Strong organisation and time management A team player who can build positive relationships with colleagues and clients Passion for delivering excellent service Confident with Microsoft Office (Word, Excel, Outlook etc.) ITIL awareness would be a bonus, but not essential Don't worry if you don't tick every box - our client is open to people from a range of backgrounds, especially if you bring customer service experience and the right attitude. Training will be provided to help you grow into the role. What's on offer Competitive Salary Hybrid working (home and office) Private medical insurance (after probation) Pension scheme (matched up to 5%) Life cover Shopping discounts and wellbeing support Cycle to Work scheme + shower facilities at the city office Company-paid travel and accommodation for training/meetings when needed Why apply? This is a people-first business with a culture built around teamwork, ownership, and continuous improvement. They value flexibility, work-life balance, and are committed to creating an inclusive workplace where everyone feels welcome.
