CyberIAM Holdings Limited
CyberIAM is one of the UK's leading identity security services provider, specialising in Identity Governance and Administration (IGA) and Privileged Access Management (PAM) with leading providers like BeyondTrust, CyberArk, Ping, Okta, SailPoint, and Saviynt. We work with leading global organisations across all sectors. With offices in South Africa, Australia, the US, and the Netherlands, we have ambitious plans to become the world's leading identity security services provider. About this role We are seeking experienced SailPoint Identity Security Cloud Implementation & Support Consultants (ISC) to join our growing consulting team. This is a client-facing role, delivering and supporting SailPoint ISC solutions across enterprise environments. You'll work closely with clients, internal delivery teams, and other consultants to ensure successful deployment, ongoing support, and continuous improvement of IAM processes. Key Responsibilities Install, configure, and deploySailPoint ISC solutions within client environments. Support clients post-implementation, includingtroubleshooting, debugging, upgrades, and maintenance. Lead post-sales requirements gathering, analysis, and technical documentation. Configure workflows, connectors, roles, policies, and transforms in ISC. Supportuser acceptance testing (UAT) and provide training or guidance to client teams. Ensure operational efficiency and continuous improvement of deployed IAM solutions. Contribute to project planning, status reporting, and delivery documentation. Collaborate with internal teams and mentor junior consultants. What we're looking for Hands on experience implementing and supportingSailPoint ISC in enterprise environments (2+ years). Experience withdirectory services (LDAP, Active Directory) and enterprise systems (SAP, PeopleSoft, RACF, Exchange). Familiarity withWindows and Unix/Linux platforms, database systems such as Oracle, MSSQL, MySQL, or Sybase and cloud platforms like Azure, AWS and GCP. Practical experience with implementingJoiner, Mover, Leaver (JML) processes, role-based access control (RBAC) and configuring access certification campaigns. Strongtroubleshooting, problem-solving, and support Excellent communication skills and confidence working directly with clients. Ability to manage tasks independently, prioritize effectively, and work collaboratively in a team. What you bring to the table Professional experience: 2-5 years in enterprise IAM implementation/support or consulting roles. StrongSailPoint ISC expertise, with exposure to other IAM/PAM technologies (CyberArk, BeyondTrust, Okta, etc.) advantageous. Client facing consulting mindset: confident in engaging stakeholders, managing expectations, and delivering solutions on time. Attention to detail acrossdelivery, documentation, and testing. Motivation for continuous learning and staying up-to-date with identity security technologies. What CyberIAM Offers Career Growth: Structured training & certifications. Time Off: 33 days holiday (incl. public holidays). Health & Wellbeing: AXA Healthcare & discounted gym membership. Financial Perks: Up to 6% pension contribution (10% total). Work-Life Balance: Flexible working & a social fund. Competitive Salary + Commission.
CyberIAM is one of the UK's leading identity security services provider, specialising in Identity Governance and Administration (IGA) and Privileged Access Management (PAM) with leading providers like BeyondTrust, CyberArk, Ping, Okta, SailPoint, and Saviynt. We work with leading global organisations across all sectors. With offices in South Africa, Australia, the US, and the Netherlands, we have ambitious plans to become the world's leading identity security services provider. About this role We are seeking experienced SailPoint Identity Security Cloud Implementation & Support Consultants (ISC) to join our growing consulting team. This is a client-facing role, delivering and supporting SailPoint ISC solutions across enterprise environments. You'll work closely with clients, internal delivery teams, and other consultants to ensure successful deployment, ongoing support, and continuous improvement of IAM processes. Key Responsibilities Install, configure, and deploySailPoint ISC solutions within client environments. Support clients post-implementation, includingtroubleshooting, debugging, upgrades, and maintenance. Lead post-sales requirements gathering, analysis, and technical documentation. Configure workflows, connectors, roles, policies, and transforms in ISC. Supportuser acceptance testing (UAT) and provide training or guidance to client teams. Ensure operational efficiency and continuous improvement of deployed IAM solutions. Contribute to project planning, status reporting, and delivery documentation. Collaborate with internal teams and mentor junior consultants. What we're looking for Hands on experience implementing and supportingSailPoint ISC in enterprise environments (2+ years). Experience withdirectory services (LDAP, Active Directory) and enterprise systems (SAP, PeopleSoft, RACF, Exchange). Familiarity withWindows and Unix/Linux platforms, database systems such as Oracle, MSSQL, MySQL, or Sybase and cloud platforms like Azure, AWS and GCP. Practical experience with implementingJoiner, Mover, Leaver (JML) processes, role-based access control (RBAC) and configuring access certification campaigns. Strongtroubleshooting, problem-solving, and support Excellent communication skills and confidence working directly with clients. Ability to manage tasks independently, prioritize effectively, and work collaboratively in a team. What you bring to the table Professional experience: 2-5 years in enterprise IAM implementation/support or consulting roles. StrongSailPoint ISC expertise, with exposure to other IAM/PAM technologies (CyberArk, BeyondTrust, Okta, etc.) advantageous. Client facing consulting mindset: confident in engaging stakeholders, managing expectations, and delivering solutions on time. Attention to detail acrossdelivery, documentation, and testing. Motivation for continuous learning and staying up-to-date with identity security technologies. What CyberIAM Offers Career Growth: Structured training & certifications. Time Off: 33 days holiday (incl. public holidays). Health & Wellbeing: AXA Healthcare & discounted gym membership. Financial Perks: Up to 6% pension contribution (10% total). Work-Life Balance: Flexible working & a social fund. Competitive Salary + Commission.