Isla

Title: Senior Product Designer Salary Range: £58,000 - £77,500 Location: Remote, anywhere in the United Kingdom. The role We're looking for an experienced Senior Product Designer to help shape the next stage of Isla's product experience as we continue to grow. Reporting into our Director of Product, this is a hands on individual contributor role for someone who enjoys solving complex product problems and collaborating deeply with cross functional teams. Partnering closely with Product, Engineering and our clinical safety officer, you'll play a key role in improving UX quality across the platform. You'll be the voice of the user across Isla and will be helping simplify complex workflows, strengthen discovery and research practices, and ensure we build thoughtful, user centred experiences in a highly regulated environment. You'll help to create the conditions for great design to happen: advocating for strong UX thinking, improving design practices, and ensuring design remains an enabler rather than a bottleneck as we scale. What you'll do Design intuitive product experiences - you will design complex clinical and patient facing experiences end to end, from flows and wireframes through to polished UI and implementation ready designs. Be the voice of the user - ensure user needs are represented throughout the product development process, from early discovery and problem definition through to delivery and iteration. Improve UX quality across the platform - proactively identify friction, inconsistencies and opportunities to simplify workflows and improve the overall user experience. Make research stick - building on our existing research practice to make it more structured, consistent, and impactful. You'll help ensure insights are visible, accessible and actively shaping product decisions, including establishing repeatable usability testing processes to ensure it's never deprioritised or missed - both critical requirements for medical device compliance and clinical safety. Bring data into the design process - champion the use of quantitative and qualitative data together, helping the team make evidence led decisions. Champion accessible and inclusive design - design experiences that work for users with a wide range of abilities and access needs, including visual, motor, cognitive and literacy impairments. Apply accessibility best practices and WCAG principles throughout the design process, contributing to inclusive patterns and standards within the design system. Contribute to the evolution of our design system - keep it healthy, consistent and evolving alongside the product, with an eye on AI readiness and long term scalability. You'll contribute to improving consistency and collaboration between design and engineering as the system evolves. Improve design ways of working - contribute to stronger discovery, prioritisation, critique and collaboration practices as the product and design function continues to mature. These practices must align with the rigour that medical device certification requires. Influence our approach to AI - explore and experiment with AI tools within the design workflow, helping identify practical ways they can improve speed, quality and collaboration. What we're looking for Strong end to end product design skills - from discovery, journey mapping and wireframing through to polished UI and implementation ready designs. Systems thinking - you consider the broader ecosystem your design decisions exist within, understanding how changes in one area can affect others across a complex, multi user product. Excellent product and UX instincts - able to simplify complex workflows, identify user problems, and design thoughtful, intuitive experiences grounded in evidence and user insight. A highly collaborative approach - comfortable working closely with Product and Engineering to shape solutions together, not just execute requirements. Experience contributing to or evolving design systems, with an appreciation for scalability, consistency and strong collaboration between design and engineering. Confidence using both qualitative and quantitative data to inform decisions and evaluate outcomes. Curiosity about AI and emerging tooling - you actively explore new tools and think critically about how they can improve design workflows and product experiences. Strong instincts for improving ways of working - contributing positively to discovery, critique, prioritisation and collaboration practices within fast moving product teams. Comfortable operating in ambiguity and proactively identifying opportunities to improve UX quality, team effectiveness and the overall product experience. Deep expertise in accessibility and inclusive design - you design confidently for users with a wide range of needs, have a thorough command of WCAG guidelines and accessibility best practices, and treat inclusive design as a core part of creating safe, usable clinical products. Experience in designing digital products in regulated or clinical environments is a bonus, but we're open to candidates from any industry - we'd love to hear from designers with varied backgrounds who can bring new ways of thinking to the problems we're solving. Hiring Process A 2 minute video submission: Successful applicants will be asked to send a short elevator pitch. We want to see the person behind the CV. Screening call with a member of our Operations team (15-20 minutes). Technical interview with a design and cross functional team member. Part 1 - present a case study and Q&A. Part 2 - design critique (1 hour). Final interview with our Co founder and Director of Product (30 minutes). Benefits Work from home or at our office in 131 Finsbury Pavement - Industrious. EMI equity options. Flexible working times. Work abroad for up to 90 days per year. Enhanced parental leave. 25 days annual leave (on top of bank holidays). Take your birthday off and another significant day off of your choice. Treat your friends or family to a meal each quarter (up to £75). A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or private medical insurance. Quarterly team socials. An annual learning budget to support your growth. Delivering social impact through improved patient healthcare. Working at a well founded and rapidly growing start up, solving a global problem in a new way.

Isla in Greater London is seeking a Delivery Manager/Technical Programme Manager to lead NHS implementation projects. In this hybrid role, you will manage client relationships, ensure successful onboarding, and support renewals. The position offers an annual salary between £42,000 and £48,000, along with benefits like flexible working hours, equity options, and an annual learning budget. This role is ideal for motivated individuals passionate about making a positive change in healthcare.

Delivery Manager / Technical Programme Manager Role details: This is a full time role for 40 contracted hours per week Salary: £42,000 - £48,000 per annum (plus commission based on performance) Location: We are a hybrid team, based throughout the UK. We offer the flexibility to work outside of the UK up to 90 days per year; however you must be able to work and live permanently within the UK, and travel to London at least 4 times a year for team meeting sessions and additionally as needed. We're looking for a talented Technical Programme Manager to join Isla's Delivery team. In this client-facing role, you'll lead NHS implementation projects, manage onboarding, and build strong relationships with users to ensure they get the most out of the Isla platform. You'll work closely with customers to resolve issues, support renewals, and guide adoption - helping our technology have real impact in complex healthcare environments. As you grow in the role, you'll develop expertise in our platform and influence its future direction to meet the needs of our NHS partners. If you're ambitious, motivated, and enjoy building strong relationships while driving meaningful outcomes, this is a great role for you. Who We Are Isla Health is a venture-backed healthtech startup, supporting our partners across the UK, EU and internationally beyond this. We have built a new category of healthcare technology which we refer to as the Digital Pathway Platform (DPP). Founded in 2019, we now support 25% of NHS Trusts and see 2 million submissions on the platform every year. As a company we are all laser focused on enabling a scalable model of care which empowers healthcare staff and improves patient outcomes. The DPP supports this by setting up digital pathways which are remote-first and asynchronous. As pathways harness sophisticated automation, clinical algorithms and intelligent cohorting, patients always take the optimised route through their pathway, thereby delivering a step change in clinical productivity. The Team As we build the Delivery team you will be working closely with all aspects of the business, from Sales right through to Product and Engineering. You will be reporting directly to our Director of Delivery to ensure you're developing professionally, are happy and motivated as well as being exposed to the wider business & health context that we are working in. The people around you will be high performing and will expect a lot from you. Role Overview - Next 12 Months You will: Lead multiple NHS implementation projects, ensuring smooth onboarding and adoption of the Isla platform Streamline delivery processes to make them repeatable, efficient, and client-friendly Be focused on measuring and demonstrating the impact of Isla's platform on healthcare services Understand client needs and guide them through implementation, helping them get the most value from the platform Act as the main point of contact for clients, resolving issues and supporting ongoing adoption Collaborate with internal teams to remove blockers and ensure delivery excellence, working closely with Product to develop and strengthen the platform Provide input on company strategy and help steer key decisions from a delivery perspective Build and expand your professional network within the NHS and healthcare sector Run product demos and map out next steps with prospects Qualifications Enthusiasm, passion, energy, and a desire to make positive change Proven work experience as a Programme or Project Manager, Delivery Manager, or similar An understanding of project management methodologies and when to apply them Strong Account Management skills, with a desire to grow relationships with both existing and new clients beyond the initial engagement Track record of consistently high performance Analytical approach with evidence of using data to inform decisions Proven experience of running benefits realisation processes within projects Excellent communication, influencing, and negotiation skills Comfortable navigating complex organisations and building networks across multiple teams Preferred qualifications Degree qualification: 2:1 or above from a recognised university, or a first-class degree from any university. Quantitative background preferred: Degree or academic background in a quantitative discipline such as maths, economics, engineering, physics, or similar. Evidence of strong critical thinking: Able to structure problems clearly, analyse information quickly, and make sound decisions in ambiguous situations. High level of proactivity: Demonstrates initiative, ownership, and a bias toward action. Strong interpersonal presence: Able to build rapport quickly, communicate with confidence, and engage stakeholders effectively. We appreciate you might not meet all of the requirements for this position. If your experience looks somewhat different to the requirements in the job spec but you think you can bring value to this role, we'd love to hear from you. Benefits Work from home or at our office in 131 Finsbury Pavement - Industrious Equity options available and pension contributions Flexible working times Work abroad for up to 90 days per year Enhanced parental leave 25 days annual leave on top of bank holidays Take your birthday off and another significant day off of your choice. Treat your friends or family to a meal each quarter (up to £75) A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or private medical insurance. Quarterly team socials An annual learning budget to support your growth Delivering social impact through improved patient healthcare Working at a well-funded and rapidly growing start-up, solving a global problem in a new way A whole lot of fun on an exciting journey