Street Group

5 job(s) at Street Group

Street Group Manchester, Lancashire
03/02/2026
Full time
Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology. If you join us, you'll be helping to improve the property industry for everyone by ensuring our clients love our software and helping them find their way around the system! You'll also work closely with other teams across the business, giving feedback on product development and technical issues, and supporting launches of new product features, making sure Street.co.uk remains best-in-class. On a day-to-day basis you'll be the go-to for our clients, providing live chat support, building your knowledge of our products, troubleshooting issues and then assessing the best course of action to resolve the problem. As your product knowledge grows, you'll be able to take on more responsibility, dealing with more technical incidents. If you love autonomy, are naturally curious, and want to have a genuine impact within a rapidly growing company, we think you'd fit right in! A bit about you You have commercial experience in either a live chat or IT Support role, with a keen interest in technology You'll be confident in holding conversations with the wider Street Group team as well as clients, managing expectations and asking the appropriate questions to build a full understanding of the problem You have a passion for technology and websites and an enthusiasm for developing this knowledge even further You're a self-starter who can take initiative where required You'll have outstanding communication skills, both written and verbal You feel confident working with a variety of stakeholders (e.g. internal and external, technical and non-technical) You're highly organised and experienced at time management and prioritisation You're calm and collected under pressure whilst keeping a happy and positive mindset You're adaptable to each issue dealt with and truly take pride in your work Here's what you can expect to be working on as a Live Chat Support Specialist at Street Group Acting as the first line of support for any incoming questions or queries that our customers have, predominantly via live chat, but sometimes via email, phone or video call Be able to make the call of when to elevate more complex tasks to our Street Engineering teams Proactively looking at ways to build your knowledge of our products Street.co.uk and Bridge Proactively ensuring customers understand and are making the most of the latest product updates/releases Working with a variety of customers from small independents through to large multi-branch estate agencies Responding to any system bugs reported by the client and escalating this to the development team where necessary Obtaining customer feedback and feature requests, ensuring these are communicated appropriately to the development team Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Who are Street Group? We're an award-winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone. Our products, Street.co.uk , Spectre, and Insights form a powerful trio, working harmoniously together to transform an agent's job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK. Street.co.uk launched back in 2020 and serves as our game-changing CRM, allowing agents to deliver a service that aligns seamlessly with the modern, 'on-demand' needs of customers and their busy lifestyles. With its beautiful design and user-friendly interface, Street.co.uk is dedicated to the singular goal of delivering an incredible customer experience. Hybrid-working - you can work from home up to 2 days per week ️ Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well-being support via Health Assured Regular well-being initiatives Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting-edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off-sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate-positive company ! Up to £27,000, dependent on experience. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process: 3 stages = Introductory call with one of our Talent team > Hiring Manager interview & an in-person live chat task > Final interview. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know! We're a stellar team of experts spanning all facets of product, engineering, data, commercial and talent. With a suite of innovative products, we're leading the charge of modern estate agency and moving real estate into a new age pairing UK agents with tomorrow's technology. Gaining industry recognition along the way
Street Group Manchester, Lancashire
03/02/2026
Full time
Manchester (Hybrid, up to 2 days WFH) Up to £40k + up to £65k OTE. Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology. Street.co.uk is our game-changing CRM: a truly modern estate agency platform, creating a next-level digital experience for customers, putting transparency, user experience and beautiful design at the heart of our industry. As a Senior BDM, you'll be helping to improve the property industry for everyone by introducing our game-changing CRM to estate agents up and down the country, enabling them to deliver incredible customer experiences while supercharging their teams. If you love autonomy, are naturally curious, and want to have a genuine impact within a rapidly growing company, we think you'd fit right in! A bit about you You should have proven experience in B2B sales or a strong background in the property industry, along with a demonstrated track record of success Familiarity with CRM software and sales performance metrics Demonstrated track record of successfully driving business growth and achieving revenue targets You'll be confident presenting new technology to potential clients You'll have strong stakeholder management skills You're a self-starter who can take initiative when needed You're curious and conscientious, you'll make it your business to know everything about our product, and have the communication skills to share that knowledge in a way that inspires Here's what you can expect to be working on as an L2 Senior BDM at Street Group Conducting online demos of Street.co.uk to potential clients that are based in estate agencies up and down the UK Nurturing excellent client relationships, conducting follow up calls, managing large pipelines of prospects Using your industry knowledge to identify, scope out and prioritise any issues or feature requests communicated by clients Working collaboratively with our marketing and technology departments to evolve our sales and onboarding strategy when new features are introduced Help shape the future of Street Group's mission with your perspectives, ideas, and skills Be an expert/brand ambassador for our product to ensure a solution led approach to sales Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Hybrid working - you can work from home up to 2 days per week ️ Guilt Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Holiday buying scheme Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Joining a culture that supports your development and encourages growth Structured career progression frameworks available £500 yearly L&D budget for your career development Enhanced maternity, paternity & adoption pay Paid menopause leave Mental health & well being support via Health Assured Regular well being initiatives Public transport season ticket loans Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate positive company! Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off sites, events and happy hours Basic up to £40,000 (dependent on experience) + uncapped commission (realistic first year OTE £65,000). However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process: 4 stages = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview inc. presentation. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know. A note on using AI in your job application As a fast-moving and rapidly evolving tech company, we embrace the advantages of AI and encourage its use throughout our application process. However, our goal is to get to know and hire the authentic you - your skills, experience, and values. We don't want to hire an AI-generated version of you. We consider AI to be a valuable tool, not something that should shadow you as an individual. We're a stellar team of experts spanning all facets of product, engineering, data, commercial and talent. With a suite of innovative products, we're leading the charge of modern estate agency and moving real estate into a new age pairing UK agents with tomorrow's technology. Gaining industry recognition along the way
Street Group Manchester, Lancashire
03/02/2026
Full time
A fast-growing PropTech company in Manchester seeks a Live Chat Support Specialist to provide exceptional customer support and resolve technical issues. You will be the primary contact for client inquiries through live chat, managing expectations and ensuring customer satisfaction. The ideal candidate will have a background in IT support, outstanding communication skills, and a keen interest in technology. Join a dynamic team that is transforming the property industry with innovative software solutions.
Street Group Manchester, Lancashire
02/02/2026
Full time
The opportunity to build the best possible experience for agents and join a team that's pivotal to growth in a fast-growing tech company! Street.co.uk is our game-changing CRM: a truly modern estate agency platform, creating a next-level digital experience for customers, putting transparency, user experience and beautiful design at the heart of our industry. If you love autonomy, are naturally curious, and want to have a genuine impact within a growing company, we think you'd fit right in! A bit about the job. Working at scale, building tools and systems that can process large data volumes quickly and consistently Looking for regular opportunities to automate, simplify or improve our processes and technology Helping to promote coding standards and champion best practices, including OOP, TDD, CI and CD Developing your own skills with regular knowledge sharing sessions with your team members Facilitating the improvement and ongoing maintenance of our platform A bit about you. You must have commercial experience working with PHP, MySQL & Laravel (or similar MVC frameworks) You're passionate about coding standards and best practices You're a great communicator and have strong attention to detail You're an innovator and are happy to offer ways to improve our products and development processes Hybrid-working - you can work from home up to 4 days per week ️ Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Public transport season ticket loans Paid menopause leave Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting-edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off-sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate-positive company! Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and were about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! £35,000-£45,000 dependent on experience. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Hiring Particulars. 4 stages = An introductory call with one of our Talent team > Take home task > Technical interview > Final interview with our Co-Founder and Head of Engineering. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know!
Street Group Manchester, Lancashire
02/02/2026
Full time
A bit about the job. Drive innovation, tackle real-world challenges, and shape the future of PropTech, with autonomy and a culture built for growth and impact! From securing more leads and winning new business, to streamlining business operations and growing market share, our products are already supercharging 1,000s of agencies across the UK. As a Senior Software Engineer, you'll be pivotal to our continued success. You'll be part of a cross-functional team, working alongside designers, product owners and engineers to identify, prioritise and solve problems iteratively. Utilising cutting-edge technology you'll play a pivotal role in the evolution of our products. This is an exciting time to join us, marking a crucial point in our growth where you can expect immediate impact and fast-paced innovation to be the norm. If you love autonomy, are naturally curious, and want to have a genuine impact within a growing company, we think you'd fit right in! A bit about the job. You'll have hands-on experience in building and delivering high-quality software solutions You'll be a driving force behind best programming practices and taking your team on that journey with you You'll work at scale, building tools and systems that can process large data volumes quickly and consistently You'll drive the enhancement and continual upkeep of our platform for optimal performance You'll collaborate closely with our commercial colleagues across the business to build a best-in-class product You'll develop your expertise through consistent knowledge-sharing sessions with fellow team members, fostering a collaborative environment for continuous growth A bit about you. You're an experienced Senior Software Engineer who has strong commercial experience in both PHP and Laravel You have experience with Vue, or similar frontend frameworks You have experience with cloud computing services (AWS and/or GCP) You're an advocate for best practices including Agile, TDD and OOP You have strong empathy, communication and collaboration skills You care about empowering your team and working together to find the best solutions and continually improve our products and practices Hybrid-working, you can work from home up to 4 days per week Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well-being support via Health Assured Regular well-being initiatives Flexible working hours Public transport season ticket loans Paid menopause leave Holiday buying scheme Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting-edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off-sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we are a climate-positive company Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and were about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! £45,000-£60,000 dependent on experience. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Hiring Particulars. 4 stages = An introductory call with one of our Talent team > Take home technical test > Technical interview > Final interview with our Head of Engineering. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know.