The Opportunity An established organisation in the North East is seeking a proactive, hands-on Cyber Security Engineer to strengthen its security posture and lead day-to-day cyber protection across its systems, networks, and cloud environment. This is an opportunity to become the organisation's internal cyber SME, shaping improvements, enhancing resilience, and working closely with colleagues across IT and the wider business. This is a predominantly site based role so applicants must reside within a commutable distance of the office. Our client is unable to sponsor visas so candidates must have a permanent right to work in the UK.The RoleJoining a close-knit IT function, you will take responsibility for safeguarding the organisation's infrastructure, monitoring threats, and driving security improvements across a predominantly Microsoft-based environment. Working alongside a third-party MDR provider, your work will span both operational activity and longer-term enhancements-making this a varied and highly impactful opportunity.Key Responsibilities Monitor, investigate, and respond to security alerts and potential incidents. Lead security remediation activity on escalated MDR incidents. Develop and enhance threat detection rules and use cases. Implement and maintain security controls across Microsoft 365, Azure, and hybrid infrastructure. Support secure configuration, IAM, cloud environments, patch management, and application security testing. Ensure compliance with standards such as Cyber Essentials, ISO 27001, SOC 2, and GDPR. Play a key role during high-pressure incidents, managing both technical resolution and stakeholder communication. Participate in an IT on-call rota The PersonYou'll be an experienced, confident cyber security practitioner who is comfortable acting as the standalone specialist within a small team. You'll bring a strong technical foundation and an ability to work across hybrid and legacy environments.With a background in infrastructure or networking, you will possess: Strong experience with Microsoft-centric environments (M365, Azure, Intune, security baselines). Knowledge of compliance frameworks (NCSC guidance, Cyber Essentials), MITRE ATT&CK, encryption, IAM and secure configuration principles. The ability to manage operational workload while progressing ongoing improvement initiatives. Strong communication and stakeholder-engagement skills, making complex risks easy to understand. A degree or cyber security certification is beneficial but not essential.
03/03/2026
Full time
The Opportunity An established organisation in the North East is seeking a proactive, hands-on Cyber Security Engineer to strengthen its security posture and lead day-to-day cyber protection across its systems, networks, and cloud environment. This is an opportunity to become the organisation's internal cyber SME, shaping improvements, enhancing resilience, and working closely with colleagues across IT and the wider business. This is a predominantly site based role so applicants must reside within a commutable distance of the office. Our client is unable to sponsor visas so candidates must have a permanent right to work in the UK.The RoleJoining a close-knit IT function, you will take responsibility for safeguarding the organisation's infrastructure, monitoring threats, and driving security improvements across a predominantly Microsoft-based environment. Working alongside a third-party MDR provider, your work will span both operational activity and longer-term enhancements-making this a varied and highly impactful opportunity.Key Responsibilities Monitor, investigate, and respond to security alerts and potential incidents. Lead security remediation activity on escalated MDR incidents. Develop and enhance threat detection rules and use cases. Implement and maintain security controls across Microsoft 365, Azure, and hybrid infrastructure. Support secure configuration, IAM, cloud environments, patch management, and application security testing. Ensure compliance with standards such as Cyber Essentials, ISO 27001, SOC 2, and GDPR. Play a key role during high-pressure incidents, managing both technical resolution and stakeholder communication. Participate in an IT on-call rota The PersonYou'll be an experienced, confident cyber security practitioner who is comfortable acting as the standalone specialist within a small team. You'll bring a strong technical foundation and an ability to work across hybrid and legacy environments.With a background in infrastructure or networking, you will possess: Strong experience with Microsoft-centric environments (M365, Azure, Intune, security baselines). Knowledge of compliance frameworks (NCSC guidance, Cyber Essentials), MITRE ATT&CK, encryption, IAM and secure configuration principles. The ability to manage operational workload while progressing ongoing improvement initiatives. Strong communication and stakeholder-engagement skills, making complex risks easy to understand. A degree or cyber security certification is beneficial but not essential.
Nigel Wright Group
Newcastle Upon Tyne, Tyne And Wear
The RoleExcellent Northeast client I am working with looking for an experienced Data Engineer / Reporting Specialist who can hit the ground running to assist them with a data warehouse migration project and assist them in delivering the rebuild of all the contractual reports.Main skills looking for is SQL, SSRS and creating reports in PowerBI Report Builder.Ideally Newcastle based to go onsite a couple of days a week but would consider fully remote.Must be available from March to end of June, 5 days a week.Outside IR35 in the region of £400 per day depending on experience.
03/03/2026
Contractor
The RoleExcellent Northeast client I am working with looking for an experienced Data Engineer / Reporting Specialist who can hit the ground running to assist them with a data warehouse migration project and assist them in delivering the rebuild of all the contractual reports.Main skills looking for is SQL, SSRS and creating reports in PowerBI Report Builder.Ideally Newcastle based to go onsite a couple of days a week but would consider fully remote.Must be available from March to end of June, 5 days a week.Outside IR35 in the region of £400 per day depending on experience.
Nigel Wright Group
Newcastle Upon Tyne, Tyne And Wear
The Role Responsible for leading the IT Service Delivery function and ensuring the effective, efficient delivery of IT support services that underpin operational performance and align with the organisation's technology roadmap. The ideal candidate will bring strong leadership capability, a strategic mindset, and a commitment to continuously improving service quality and user experience. This position is offered as an initial Fixed-Term Contract (FTC) , and we are specifically looking for someone who is available to start immediately .This role will require you to be onsite in Newcastle 3-4 days per week Key Responsibilities Oversee day-to-day IT Service Delivery operations, ensuring timely and effective resolution of incidents and service requests. Collaborate with senior leadership to shape and deliver technology strategies that align with the organisation's goals and long-term roadmap. Foster a positive, high-performance culture by providing coaching, direction and ongoing development opportunities for the IT Service Delivery team. Act as the primary contact for stakeholders regarding IT service issues, ensuring clear communication and solutions that meet business needs. Implement and embed ITIL best practices to drive consistency, service excellence and improved customer satisfaction. Identify opportunities for process improvements and lead initiatives that enhance service efficiency and overall operational effectiveness. Manage external vendor relationships, including contract negotiation, performance monitoring and cost optimisation. Monitor, analyse and report on KPIs to measure the performance and effectiveness of IT support services. Maintain accurate and up-to-date service delivery documentation, including policies, procedures and knowledge-base articles. Contribute to the planning and management of the IT Service Delivery budget, ensuring efficient use of resources. Support live operational events by providing on-site technical assistance to ensure systems run smoothly during high-demand periods. Work closely with the broader IT leadership team to identify future technology requirements and opportunities for innovation. Essential for the role Strong communication skills, with the ability to engage clearly and confidently with both technical and non-technical audiences. Extensive experience in IT Service Delivery or a comparable role, ideally with a background in IT support, systems administration, or operational technology functions. Solid understanding of ITSM frameworks and best practices, with the ability to apply them effectively to drive operational excellence. Demonstrated leadership capability, with experience coaching, mentoring and developing high-performing IT teams. Proven track record in managing service desks, coordinating with external suppliers, overseeing contracts, and delivering continuous improvements across service operations. Strong analytical and problem-solving skills, with the ability to adapt to shifting business priorities and deliver results in fast-paced environments. Expertise in developing and maintaining monitoring tools, dashboards and performance reporting to ensure visibility and accountability across IT services. Familiarity with disaster recovery planning and resilience strategies to support business continuity during incidents or outages. In-depth knowledge of technologies and solutions used within modern IT service delivery environments.
03/03/2026
Contractor
The Role Responsible for leading the IT Service Delivery function and ensuring the effective, efficient delivery of IT support services that underpin operational performance and align with the organisation's technology roadmap. The ideal candidate will bring strong leadership capability, a strategic mindset, and a commitment to continuously improving service quality and user experience. This position is offered as an initial Fixed-Term Contract (FTC) , and we are specifically looking for someone who is available to start immediately .This role will require you to be onsite in Newcastle 3-4 days per week Key Responsibilities Oversee day-to-day IT Service Delivery operations, ensuring timely and effective resolution of incidents and service requests. Collaborate with senior leadership to shape and deliver technology strategies that align with the organisation's goals and long-term roadmap. Foster a positive, high-performance culture by providing coaching, direction and ongoing development opportunities for the IT Service Delivery team. Act as the primary contact for stakeholders regarding IT service issues, ensuring clear communication and solutions that meet business needs. Implement and embed ITIL best practices to drive consistency, service excellence and improved customer satisfaction. Identify opportunities for process improvements and lead initiatives that enhance service efficiency and overall operational effectiveness. Manage external vendor relationships, including contract negotiation, performance monitoring and cost optimisation. Monitor, analyse and report on KPIs to measure the performance and effectiveness of IT support services. Maintain accurate and up-to-date service delivery documentation, including policies, procedures and knowledge-base articles. Contribute to the planning and management of the IT Service Delivery budget, ensuring efficient use of resources. Support live operational events by providing on-site technical assistance to ensure systems run smoothly during high-demand periods. Work closely with the broader IT leadership team to identify future technology requirements and opportunities for innovation. Essential for the role Strong communication skills, with the ability to engage clearly and confidently with both technical and non-technical audiences. Extensive experience in IT Service Delivery or a comparable role, ideally with a background in IT support, systems administration, or operational technology functions. Solid understanding of ITSM frameworks and best practices, with the ability to apply them effectively to drive operational excellence. Demonstrated leadership capability, with experience coaching, mentoring and developing high-performing IT teams. Proven track record in managing service desks, coordinating with external suppliers, overseeing contracts, and delivering continuous improvements across service operations. Strong analytical and problem-solving skills, with the ability to adapt to shifting business priorities and deliver results in fast-paced environments. Expertise in developing and maintaining monitoring tools, dashboards and performance reporting to ensure visibility and accountability across IT services. Familiarity with disaster recovery planning and resilience strategies to support business continuity during incidents or outages. In-depth knowledge of technologies and solutions used within modern IT service delivery environments.
The CompanyLocation: Northeast or LondonType: Permanent HybridNigel Wright Tech are delighted to be partnering with a large B2C service organisation in their search for a Data Architect. You will be responsible for defining and maintaining the overall data architecture strategy that enables the company's BI and self-serve analytics capabilities. The role will establish the technical vision, standards and frameworks that enable scalable, efficient and secure data solutions across the organisation. The RoleKey responsibilities: Conduct comprehensive assessment of existing architectures across existing data infrastructure Define and maintain the enterprise data architecture vision and roadmap, ensuring alignment with business objectives and the BI product strategy Establish architectural patterns and frameworks (such as Medallion architecture, data vault or dimensional modelling) for consistent implementation across data solutions Define and document standard business entities, metrics and KPIs to ensure consistency across reporting Work with Group BI and Data Director to define strategy and frameworks Facilitate architecture discussions and workshops with technical and non-technical stakeholders The RequirementsThis is an exciting role, whereby you will have strategic input and the opportunity to work on major greenfield projects across the organisations data estate. Key requirements include: Extensive experience in data architecture, with proven track record of designing and implementing enterprise-scale data solutions Deep expertise in data modelling techniques with strong SQL proficiency Good knowledge of cloud data platforms (AWS preferred: Redshift, Athena, S3, Glue, knowledge of Azure or GCP beneficial) and modern data engineering patterns including ETL/ELT Experience with data governance frameworks, data quality tools and ensuring compliance with security and regulatory requirements Strong business acumen with ability to translate business requirements into technical architecture and understand how data enables business outcomes
03/03/2026
Full time
The CompanyLocation: Northeast or LondonType: Permanent HybridNigel Wright Tech are delighted to be partnering with a large B2C service organisation in their search for a Data Architect. You will be responsible for defining and maintaining the overall data architecture strategy that enables the company's BI and self-serve analytics capabilities. The role will establish the technical vision, standards and frameworks that enable scalable, efficient and secure data solutions across the organisation. The RoleKey responsibilities: Conduct comprehensive assessment of existing architectures across existing data infrastructure Define and maintain the enterprise data architecture vision and roadmap, ensuring alignment with business objectives and the BI product strategy Establish architectural patterns and frameworks (such as Medallion architecture, data vault or dimensional modelling) for consistent implementation across data solutions Define and document standard business entities, metrics and KPIs to ensure consistency across reporting Work with Group BI and Data Director to define strategy and frameworks Facilitate architecture discussions and workshops with technical and non-technical stakeholders The RequirementsThis is an exciting role, whereby you will have strategic input and the opportunity to work on major greenfield projects across the organisations data estate. Key requirements include: Extensive experience in data architecture, with proven track record of designing and implementing enterprise-scale data solutions Deep expertise in data modelling techniques with strong SQL proficiency Good knowledge of cloud data platforms (AWS preferred: Redshift, Athena, S3, Glue, knowledge of Azure or GCP beneficial) and modern data engineering patterns including ETL/ELT Experience with data governance frameworks, data quality tools and ensuring compliance with security and regulatory requirements Strong business acumen with ability to translate business requirements into technical architecture and understand how data enables business outcomes
About the Role:A fantastic opportunity has arisen for a self-motivated, proactive and highly skilled IT Infrastructure Engineer to join a well-established organisation within their Infrastructure & Resilience function. This role is ideal for someone who enjoys tackling complex technical challenges, improving stability and continuity across business-critical systems, and working across a broad Microsoft-focused technology estate.Key Responsibilities: Core Infrastructure Services (Microsoft ecosystem) Identity & Access Management (Entra ID / Azure AD) Virtualisation platforms (Hyper-V / enterprise virtualisation technologies) Cloud Platform administration (Microsoft Azure) Business Continuity & Resilience practices across systems and applications What I'm Looking For: You will have a minimum of 3 years' experience within a corporate IT environment and demonstrable, hands-on experience across: Microsoft Server, Microsoft 365 Entra ID / Azure Active Directory Azure cloud administration Linux (advantageous) Enterprise virtualisation technologies Server hardware, SAN/NAS storage TCP/IP networking fundamentals Scripting/programming concepts (e.g., PowerShell, Python, Bash) Desirable Experience: Exposure to formal project frameworks (e.g., Agile, Prince2) Understanding of ITIL and service management practices Proven ability to troubleshoot multi-layered technical issues Strong documentation and communication skills, with confidence engaging stakeholders at all levels Benefits: 25 days annual leave Company pension scheme Life assurance Paid maternity, paternity and adoption leave Cycle-to-work scheme
03/03/2026
Full time
About the Role:A fantastic opportunity has arisen for a self-motivated, proactive and highly skilled IT Infrastructure Engineer to join a well-established organisation within their Infrastructure & Resilience function. This role is ideal for someone who enjoys tackling complex technical challenges, improving stability and continuity across business-critical systems, and working across a broad Microsoft-focused technology estate.Key Responsibilities: Core Infrastructure Services (Microsoft ecosystem) Identity & Access Management (Entra ID / Azure AD) Virtualisation platforms (Hyper-V / enterprise virtualisation technologies) Cloud Platform administration (Microsoft Azure) Business Continuity & Resilience practices across systems and applications What I'm Looking For: You will have a minimum of 3 years' experience within a corporate IT environment and demonstrable, hands-on experience across: Microsoft Server, Microsoft 365 Entra ID / Azure Active Directory Azure cloud administration Linux (advantageous) Enterprise virtualisation technologies Server hardware, SAN/NAS storage TCP/IP networking fundamentals Scripting/programming concepts (e.g., PowerShell, Python, Bash) Desirable Experience: Exposure to formal project frameworks (e.g., Agile, Prince2) Understanding of ITIL and service management practices Proven ability to troubleshoot multi-layered technical issues Strong documentation and communication skills, with confidence engaging stakeholders at all levels Benefits: 25 days annual leave Company pension scheme Life assurance Paid maternity, paternity and adoption leave Cycle-to-work scheme
About the Role: I am seeking a highly skilled Senior Cloud Infrastructure Engineer to take ownership of the design, stability, and continual improvement of my clients cloud and infrastructure platforms. This role provides senior technical leadership, acts as an escalation point for complex issues, and supports the development of engineering best practice across the organisation. You will play a key role in shaping their cloud-first strategy, ensuring their platforms remain secure, reliable, scalable, and aligned to organisational standards. The role also supports their managed service offering, participating in pre-sales technical discussions and overseeing the secure technical onboarding of new partner organisations. This is an excellent opportunity for an engineer with strong technical depth and leadership capability to make a significant impact within a growing, modern infrastructure function. Key Responsibilities: Act as a senior escalation point for complex cloud and infrastructure issues. Lead controlled changes across cloud platforms and on-premise infrastructure in line with security and governance processes. Drive continuous improvement of infrastructure standards, operational processes, and platform resilience. Manage technical onboarding for new managed-service customers, ensuring secure, standardised, and compliant environments. Represent the Infrastructure function in pre-sales engagement, showcasing technology approach and platform capability. Communicate complex technical concepts clearly to both technical and non-technical audiences. Provide technical guidance and mentorship to infrastructure and service desk teams. Maintain clear and accurate documentation, runbooks, and standards. Manage workload independently while collaborating effectively with cross-functional teams. Willingness to travel between UK and ROI sites when required. What I'm looking for: Microsoft Azure Network Engineer Associate, Azure Security, Azure Solutions Architect (or equivalent commercial experience). Strong experience across Microsoft 365, Entra ID, and hybrid identity environments. Demonstrable experience designing and troubleshooting complex LAN, WAN, and cloud-connected networks. Strong understanding of cloud security, governance, and cost optimisation. Excellent documentation, reporting, and communication skills. Proven ability to mentor engineers and contribute to team capability uplift. Commercial awareness with a cost-conscious approach to solution design. Ability to adapt quickly to changing priorities, technologies, and business needs. Full UK driving licence and ability to travel when required. Why Join? Company pension scheme Life assurance 25 days annual leave + birthday leave Flexible benefits Option to purchase additional holidays Enhanced family-friendly policies Cycle to work scheme This role offers strong progression opportunities, with pathways into Technical Lead, Cloud Architecture, or senior leadership roles depending on performance and aspirations. Continuous training and certification support will be provided.
03/03/2026
Full time
About the Role: I am seeking a highly skilled Senior Cloud Infrastructure Engineer to take ownership of the design, stability, and continual improvement of my clients cloud and infrastructure platforms. This role provides senior technical leadership, acts as an escalation point for complex issues, and supports the development of engineering best practice across the organisation. You will play a key role in shaping their cloud-first strategy, ensuring their platforms remain secure, reliable, scalable, and aligned to organisational standards. The role also supports their managed service offering, participating in pre-sales technical discussions and overseeing the secure technical onboarding of new partner organisations. This is an excellent opportunity for an engineer with strong technical depth and leadership capability to make a significant impact within a growing, modern infrastructure function. Key Responsibilities: Act as a senior escalation point for complex cloud and infrastructure issues. Lead controlled changes across cloud platforms and on-premise infrastructure in line with security and governance processes. Drive continuous improvement of infrastructure standards, operational processes, and platform resilience. Manage technical onboarding for new managed-service customers, ensuring secure, standardised, and compliant environments. Represent the Infrastructure function in pre-sales engagement, showcasing technology approach and platform capability. Communicate complex technical concepts clearly to both technical and non-technical audiences. Provide technical guidance and mentorship to infrastructure and service desk teams. Maintain clear and accurate documentation, runbooks, and standards. Manage workload independently while collaborating effectively with cross-functional teams. Willingness to travel between UK and ROI sites when required. What I'm looking for: Microsoft Azure Network Engineer Associate, Azure Security, Azure Solutions Architect (or equivalent commercial experience). Strong experience across Microsoft 365, Entra ID, and hybrid identity environments. Demonstrable experience designing and troubleshooting complex LAN, WAN, and cloud-connected networks. Strong understanding of cloud security, governance, and cost optimisation. Excellent documentation, reporting, and communication skills. Proven ability to mentor engineers and contribute to team capability uplift. Commercial awareness with a cost-conscious approach to solution design. Ability to adapt quickly to changing priorities, technologies, and business needs. Full UK driving licence and ability to travel when required. Why Join? Company pension scheme Life assurance 25 days annual leave + birthday leave Flexible benefits Option to purchase additional holidays Enhanced family-friendly policies Cycle to work scheme This role offers strong progression opportunities, with pathways into Technical Lead, Cloud Architecture, or senior leadership roles depending on performance and aspirations. Continuous training and certification support will be provided.
Nigel Wright Group
Newcastle Upon Tyne, Tyne And Wear
The RoleI working with a Newcastle based client who is looking for resource for 3-6 months.My client has a need for some temp contract resource from an enterprise infrastructure engineering perspective - primarily to provide more resource to the team temporarily whist we get on top of a few projects. Ideally you can be onsite a few days a week, but they will consider out of area candidates as a remote option for the right skillset.This will be an outside of IR35 role paying from £300 to £550 per day depending on experience.Essential for the roleParticularly skillsets and experience around Intune deployments, implementation of proxy solutions such as Zscaler and general Okta administration.
03/03/2026
Contractor
The RoleI working with a Newcastle based client who is looking for resource for 3-6 months.My client has a need for some temp contract resource from an enterprise infrastructure engineering perspective - primarily to provide more resource to the team temporarily whist we get on top of a few projects. Ideally you can be onsite a few days a week, but they will consider out of area candidates as a remote option for the right skillset.This will be an outside of IR35 role paying from £300 to £550 per day depending on experience.Essential for the roleParticularly skillsets and experience around Intune deployments, implementation of proxy solutions such as Zscaler and general Okta administration.
Nigel Wright Group
Newcastle Upon Tyne, Tyne And Wear
CompanyI'm working with a fast-growing technology business based just outside Newcastle city centre, well-known for developing advanced ecommerce and product-optimisation platforms. Their tools help online retailers manage, enhance and scale large volumes of product data, and they've built an excellent reputation for innovation, speed of delivery and technical depth.The company operates a fully office-based model, valuing close collaboration, quick decision-making and a genuinely team-centred engineering culture.RoleThey are now looking to appoint a PHP/Laravel Developer who can play a hands-on role in the continued evolution of their core platform. This is an opportunity to join a product-driven engineering team where your work directly shapes tools used by retailers across the UK and internationally.Key responsibilities include: Developing new backend features and enhancing existing functionality within a Laravel-centric environment. Improving platform performance, stability and maintainability as the product scales. Working with queues, background jobs, and third-party API integrations. Contributing to frontend elements where relevant (TALL-style or similar approaches). Collaborating closely with colleagues across engineering, QA, product and design. This is a full-time, in-office role.Salary is dependent on experience, with the strongest candidates being considered up to £60,000.PersonAs this hire is central to the engineering team, we are specifically looking for developers with proven, hands-on Laravel experience. The business relies heavily on Laravel and modern PHP practices, so strong capability with the framework is essential.Ideal experience and qualities include: Solid commercial background with Laravel, PHP, and MySQL. Confidence working in a modern Laravel ecosystem (e.g., TALL stack or comparable tooling). A commitment to clean, maintainable code and long-term quality. A proactive mindset with the ability to take ownership and contribute ideas. Strong communication skills and a positive, collaborative approach. This role suits someone who enjoys building robust systems, solving technical challenges and being part of an ambitious, highly engaged team.
03/03/2026
Full time
CompanyI'm working with a fast-growing technology business based just outside Newcastle city centre, well-known for developing advanced ecommerce and product-optimisation platforms. Their tools help online retailers manage, enhance and scale large volumes of product data, and they've built an excellent reputation for innovation, speed of delivery and technical depth.The company operates a fully office-based model, valuing close collaboration, quick decision-making and a genuinely team-centred engineering culture.RoleThey are now looking to appoint a PHP/Laravel Developer who can play a hands-on role in the continued evolution of their core platform. This is an opportunity to join a product-driven engineering team where your work directly shapes tools used by retailers across the UK and internationally.Key responsibilities include: Developing new backend features and enhancing existing functionality within a Laravel-centric environment. Improving platform performance, stability and maintainability as the product scales. Working with queues, background jobs, and third-party API integrations. Contributing to frontend elements where relevant (TALL-style or similar approaches). Collaborating closely with colleagues across engineering, QA, product and design. This is a full-time, in-office role.Salary is dependent on experience, with the strongest candidates being considered up to £60,000.PersonAs this hire is central to the engineering team, we are specifically looking for developers with proven, hands-on Laravel experience. The business relies heavily on Laravel and modern PHP practices, so strong capability with the framework is essential.Ideal experience and qualities include: Solid commercial background with Laravel, PHP, and MySQL. Confidence working in a modern Laravel ecosystem (e.g., TALL stack or comparable tooling). A commitment to clean, maintainable code and long-term quality. A proactive mindset with the ability to take ownership and contribute ideas. Strong communication skills and a positive, collaborative approach. This role suits someone who enjoys building robust systems, solving technical challenges and being part of an ambitious, highly engaged team.
Nigel Wright Group
Barrow-upon-humber, Lincolnshire
About the Organisarion: Join a fast-growing UK scale-up building intelligent SaaS products used across hospitals, critical infrastructure and specialist operational environments. Their mission is simple but ambitious: To make vital systems faster, safer and smarter through connected, user-focused technology. They work fast, collaborate deeply, and care about real-world impact. The culture is open, ambitious and supportive-ideal for people who want meaningful work in a company scaling with purpose. You'll be the go-to problem-solver when issues arise, ensuring customers can rely on technology that underpins critical operations. Your work directly influences customer trust, system stability and the overall product experience. Key Responsibilities: Deliver 2nd line support for SaaS products. Investigate and diagnose customer-reported issues. Work with engineering to resolve bugs and improve stability. Keep customers informed with clear, friendly communication. Log requests accurately and follow SLAs. Install and commission software on customer servers. Keep customers on the latest versions. What I'm Looking For: Experience in technical support or a similar role. Strong troubleshooting ability and quick learning. Clear communication skills. Comfortable working across multiple systems and priorities. Confident using remote access tools Nice To have: SaaS or healthcare tech exposure. Windows Server or Linux experience. SQL/database knowledge. Ambition to grow into a senior technical role. Why this Role Could Suit You: Flexible hybrid working 25 days holiday + bank holidays Birthday off 4% matched pension Health cash plan L&D opportunities Cycle to work scheme On-site gym + free parking
03/03/2026
Full time
About the Organisarion: Join a fast-growing UK scale-up building intelligent SaaS products used across hospitals, critical infrastructure and specialist operational environments. Their mission is simple but ambitious: To make vital systems faster, safer and smarter through connected, user-focused technology. They work fast, collaborate deeply, and care about real-world impact. The culture is open, ambitious and supportive-ideal for people who want meaningful work in a company scaling with purpose. You'll be the go-to problem-solver when issues arise, ensuring customers can rely on technology that underpins critical operations. Your work directly influences customer trust, system stability and the overall product experience. Key Responsibilities: Deliver 2nd line support for SaaS products. Investigate and diagnose customer-reported issues. Work with engineering to resolve bugs and improve stability. Keep customers informed with clear, friendly communication. Log requests accurately and follow SLAs. Install and commission software on customer servers. Keep customers on the latest versions. What I'm Looking For: Experience in technical support or a similar role. Strong troubleshooting ability and quick learning. Clear communication skills. Comfortable working across multiple systems and priorities. Confident using remote access tools Nice To have: SaaS or healthcare tech exposure. Windows Server or Linux experience. SQL/database knowledge. Ambition to grow into a senior technical role. Why this Role Could Suit You: Flexible hybrid working 25 days holiday + bank holidays Birthday off 4% matched pension Health cash plan L&D opportunities Cycle to work scheme On-site gym + free parking
Nigel Wright Group
Newcastle Upon Tyne, Tyne And Wear
About the Role: My client is seeking a Network Architect to join its Network and Telecoms Team. This is a strategic and hands-on role, ideal for someone with deep expertise in enterprise network design and infrastructure architecture. You'll play a key role in shaping the organisation's network infrastructure strategy, ensuring resilience, scalability, and alignment with operational and clinical needs. Key Responsibilities: Collaborate with senior IT leaders to deliver a robust and future-ready network platform. Define and document infrastructure strategies and service relationships. Lead infrastructure projects and vendor engagements. Ensure network availability, security, and performance across multiple sites. Provide 24/7 support coverage and troubleshoot production systems. Contribute to service design, hardware solutions, and interface requirements. Essential Qualifications & Experience Higher degree in IT or equivalent experience. Expertise in: Enterprise network design Network security and threat hardening SD-WAN, SDA, DNS/DHCP Centrally managed services (e.g. Cisco DNA, ISE, Prime) Next-gen firewalls and remote access technologies Strong analytical, project management, and stakeholder engagement skills. Desirable Skills & Experience Desirable Cisco certifications Experience with Microsoft Azure and cloud technologies Project management qualifications What You'll Bring Ability to lead and mentor technical teams. Confidence in managing complex relationships across vendors and internal stakeholders. A strategic mindset with hands-on technical capability. Commitment to continuous improvement and service excellence.
03/03/2026
Full time
About the Role: My client is seeking a Network Architect to join its Network and Telecoms Team. This is a strategic and hands-on role, ideal for someone with deep expertise in enterprise network design and infrastructure architecture. You'll play a key role in shaping the organisation's network infrastructure strategy, ensuring resilience, scalability, and alignment with operational and clinical needs. Key Responsibilities: Collaborate with senior IT leaders to deliver a robust and future-ready network platform. Define and document infrastructure strategies and service relationships. Lead infrastructure projects and vendor engagements. Ensure network availability, security, and performance across multiple sites. Provide 24/7 support coverage and troubleshoot production systems. Contribute to service design, hardware solutions, and interface requirements. Essential Qualifications & Experience Higher degree in IT or equivalent experience. Expertise in: Enterprise network design Network security and threat hardening SD-WAN, SDA, DNS/DHCP Centrally managed services (e.g. Cisco DNA, ISE, Prime) Next-gen firewalls and remote access technologies Strong analytical, project management, and stakeholder engagement skills. Desirable Skills & Experience Desirable Cisco certifications Experience with Microsoft Azure and cloud technologies Project management qualifications What You'll Bring Ability to lead and mentor technical teams. Confidence in managing complex relationships across vendors and internal stakeholders. A strategic mindset with hands-on technical capability. Commitment to continuous improvement and service excellence.
CompanyA dynamic and forward-thinking organisation is embarking on a major ERP replacement project, with the selection process set to complete by the end of the year. With over 100 major systems across the estate and a best-of-breed approach to technology, this role places a strong emphasis on the need to understand their master data and the mapping of data flows. This is a pivotal time to join a business that is investing heavily in its digital transformation journey.Role We are seeking a Solutions Architect to lead the development and management of our enterprise solution portfolio. Reporting to the IT Director, this role will define architectural blueprints, assess technology trends, and ensure alignment with business objectives. You'll be responsible for interpreting business needs, analysing current and future state architectures, and guiding governance and compliance activities. Key responsibilities include: Mapping current Master data and data flows Designing future-state solutions aligned with strategic goals Leading technology assessments and identifying areas for improvement Collaborating with internal teams and external partners Supporting the ERP replacement project and broader transformation initiatives Location: Middlesbrough, 2 days in the office required Salary: Up to £75,000 Benefits: Bonus up to 20%, car allowance, and a comprehensive benefits package Person You are a strategic thinker with a strong technical foundation and excellent communication skills.You bring a blend of commercial awareness, technical expertise, and leadership capability.You're comfortable navigating complex environments and influencing stakeholders at all levels. Essential qualifications and skills: Bachelor's degree in IT, Computer Science, or equivalent TOGAF certification or similar Proven experience in solution architecture and enterprise-level projects Strong understanding of integration, network, and security architecture Ability to work with outsourced development teams Excellent interpersonal, analytical, and problem-solving skills Valid UK driving licence You'll thrive in a collaborative environment and be motivated by the opportunity to shape the future of a large, complex IT estate.
03/10/2025
Full time
CompanyA dynamic and forward-thinking organisation is embarking on a major ERP replacement project, with the selection process set to complete by the end of the year. With over 100 major systems across the estate and a best-of-breed approach to technology, this role places a strong emphasis on the need to understand their master data and the mapping of data flows. This is a pivotal time to join a business that is investing heavily in its digital transformation journey.Role We are seeking a Solutions Architect to lead the development and management of our enterprise solution portfolio. Reporting to the IT Director, this role will define architectural blueprints, assess technology trends, and ensure alignment with business objectives. You'll be responsible for interpreting business needs, analysing current and future state architectures, and guiding governance and compliance activities. Key responsibilities include: Mapping current Master data and data flows Designing future-state solutions aligned with strategic goals Leading technology assessments and identifying areas for improvement Collaborating with internal teams and external partners Supporting the ERP replacement project and broader transformation initiatives Location: Middlesbrough, 2 days in the office required Salary: Up to £75,000 Benefits: Bonus up to 20%, car allowance, and a comprehensive benefits package Person You are a strategic thinker with a strong technical foundation and excellent communication skills.You bring a blend of commercial awareness, technical expertise, and leadership capability.You're comfortable navigating complex environments and influencing stakeholders at all levels. Essential qualifications and skills: Bachelor's degree in IT, Computer Science, or equivalent TOGAF certification or similar Proven experience in solution architecture and enterprise-level projects Strong understanding of integration, network, and security architecture Ability to work with outsourced development teams Excellent interpersonal, analytical, and problem-solving skills Valid UK driving licence You'll thrive in a collaborative environment and be motivated by the opportunity to shape the future of a large, complex IT estate.
Nigel Wright Group
Newcastle Upon Tyne, Tyne And Wear
The CompanyMy client is at the early stages of an exciting digital transformation. Looking at changes to business processes and their application landscape they're looking for an experienced Solutions Architect to join the team, helping to design and deliver the new IT services and software. They're implementing Salesforce and will be looking to compliment that with best of breed solutions to service the current, and future, range of business needs. The RoleThe Solutions Architect will work alongside an Enterprise Architect, guiding the development and management of a diverse portfolio of solutions. These include projects and products, systems (including applications, technologies, processes and information), shared infrastructure services and shared application services. You will need to understand the concepts of business goals, objectives and business outcomes, business capabilities, value-streams and business processes and their importance in solution architecture. The solutions architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. With an understanding of Salesforce, strong architectural design skills and experience working on integration solutions you'll play a key role in building up the business systems, allowing data to flow through applications, into a clean and clear strategy. You should be able to liaise closely with the technical teams, defining details of the integration platform, and also wider business allowing them to see the benefits of the transformation. The PersonIdeal candidates will have a broad range of technical experience including exposure to; Architectural design practices such as TOGAF Integration work, including exposure to Mulesoft or other integration tools Working closely with technical teams, steering them through the design and build process, ensuring processes are followed Helping to implement best practice into architecture and also wider technical teams Candidates will need to be able to work from the office 3 days per week. Please get in touch if you have any queries or would like to find out more about the role and requirements.
02/10/2025
Full time
The CompanyMy client is at the early stages of an exciting digital transformation. Looking at changes to business processes and their application landscape they're looking for an experienced Solutions Architect to join the team, helping to design and deliver the new IT services and software. They're implementing Salesforce and will be looking to compliment that with best of breed solutions to service the current, and future, range of business needs. The RoleThe Solutions Architect will work alongside an Enterprise Architect, guiding the development and management of a diverse portfolio of solutions. These include projects and products, systems (including applications, technologies, processes and information), shared infrastructure services and shared application services. You will need to understand the concepts of business goals, objectives and business outcomes, business capabilities, value-streams and business processes and their importance in solution architecture. The solutions architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. With an understanding of Salesforce, strong architectural design skills and experience working on integration solutions you'll play a key role in building up the business systems, allowing data to flow through applications, into a clean and clear strategy. You should be able to liaise closely with the technical teams, defining details of the integration platform, and also wider business allowing them to see the benefits of the transformation. The PersonIdeal candidates will have a broad range of technical experience including exposure to; Architectural design practices such as TOGAF Integration work, including exposure to Mulesoft or other integration tools Working closely with technical teams, steering them through the design and build process, ensuring processes are followed Helping to implement best practice into architecture and also wider technical teams Candidates will need to be able to work from the office 3 days per week. Please get in touch if you have any queries or would like to find out more about the role and requirements.
Nigel Wright Group
Newcastle Upon Tyne, Tyne And Wear
The RoleExciting opportunity to join a Newcastle based business as the IT Operations Manager. In this role you will oversee and maintain the organisation's IT systems, servers, and network infrastructure. Lead implementation of new technologies aligned with strategic goals. Act as deputy for the Head of IT when required.This is a hybrid role where you will be expected to travel across multiple sites. This is a role leading their infrastructure and network operations and does not have responsibility for the service desk, therefore someone must have experience leading and managing infrastructure. Role Responsibilities Leadership & Management Promote continuous professional development across the team. Model and uphold organisational values and behaviours. Ensure fair and consistent application of people management policies. Operational Duties Develop IT infrastructure and policies in collaboration with the IT team. Advise on system upgrades and improvements. Lead and mentor the IT Operations Management Team, ensuring clear objectives and collaboration with the Service Delivery Team. Establish reporting structures for visibility across IT leadership. Ensure robust and tested business continuity plans. Contribute to budget planning with recommendations based on industry trends. Manage third-party suppliers to meet service level agreements. Review and enhance IT-related policies and procedures. Support team development through coaching and training. Provide IT support during major organisational events. Perform other duties as required. Skills Required Essential: Proven experience in a similar role. Strong problem-solving under pressure. Clear communication and documentation skills. Self-motivated with proactive issue resolution. In-depth knowledge of IT hardware and systems. Desirable: Supervisory or team leadership experience. Familiarity with IT ticketing systems. Understanding of IT security best practices.
01/09/2025
Full time
The RoleExciting opportunity to join a Newcastle based business as the IT Operations Manager. In this role you will oversee and maintain the organisation's IT systems, servers, and network infrastructure. Lead implementation of new technologies aligned with strategic goals. Act as deputy for the Head of IT when required.This is a hybrid role where you will be expected to travel across multiple sites. This is a role leading their infrastructure and network operations and does not have responsibility for the service desk, therefore someone must have experience leading and managing infrastructure. Role Responsibilities Leadership & Management Promote continuous professional development across the team. Model and uphold organisational values and behaviours. Ensure fair and consistent application of people management policies. Operational Duties Develop IT infrastructure and policies in collaboration with the IT team. Advise on system upgrades and improvements. Lead and mentor the IT Operations Management Team, ensuring clear objectives and collaboration with the Service Delivery Team. Establish reporting structures for visibility across IT leadership. Ensure robust and tested business continuity plans. Contribute to budget planning with recommendations based on industry trends. Manage third-party suppliers to meet service level agreements. Review and enhance IT-related policies and procedures. Support team development through coaching and training. Provide IT support during major organisational events. Perform other duties as required. Skills Required Essential: Proven experience in a similar role. Strong problem-solving under pressure. Clear communication and documentation skills. Self-motivated with proactive issue resolution. In-depth knowledge of IT hardware and systems. Desirable: Supervisory or team leadership experience. Familiarity with IT ticketing systems. Understanding of IT security best practices.
