Nigel Wright Group

The Organisation James Clay & Sons is the UK's leading importer and distributor of world-class beers from Europe, the USA, and Japan. They aren't just moving boxes-they are building brands, curating culture, and delivering flavour experiences that excite and inspire. With a turnover of over £35m, a 51,000ft distribution centre and a further 4 regional sites for national distribution, a fleet delivering to over 1,250 accounts monthly, they're scaling fast and staying true to their roots. Rarter Bond is a subsidiary of James Clay & Sons and is a bonded warehousing powerhouse offering duty-suspended storage, ecommerce fulfilment, and freight forwarding from a secure site at Leeds Bradford Airport. A growing hub of innovation and efficiency.Together, these businesses are guided by values that matter: Professional in our standards and delivery; Honest in our communication and relationships; Caring in how we support our people, customers, and partners; and Positive in our mindset and ambition. About the opportunity We are delighted to partner with James Clay & Sons in the search for a Business Systems Manager, an exciting opportunity and a stand-alone role taking ownership for digital systems and IT strategy of the organisation. This role will be responsible for analysing current processes and IT systems before implementing new technical solutions. You will also be required to help manage external vendors related to IT Infrastructure. This role is pivotal in helping the business utilise technology to achieve their goals and provide efficiency gains. If you are interested in working for an SME where your contribution is valued, this is an exciting role for you. Key ResponsibilitiesStrategy - Digital Systems and IT infrastructure Ownership of the systems infrastructure across the business Developing and executing a digital roadmap for the business, aligning digital initiatives with business goals Respond and support system development requests from departments while managing prioritisation with the board Champion opportunities to automate processes through digital solutions and lead the adoption of AI across the business Digital Transformation and Project Scoping Analyse business needs from departments to understand problems, gather requirements and identify technology solutions Evaluate software providers to make recommendations for partnerships and investments where required Translate business requirements into clear, functional and technical specifications for developers. Formulate new, or enhance existing, systems to meet the identified business needs. Project Management Manage projects to digitise business processes and improve systems to deliver efficiency and customer experience gains Implementation & Maintenance Support department heads to align business processes with software and digital solutions Lead the relationship with third party technology providers to maintain, update and develop digital systems Manage IT budgets, forecasts and cost controls Other duties Work with third party vendors to maintain security and infrastructure services What you'll bring Strong understanding of IT systems - such as ERP, CRM Ideally operated as a Business Systems Manager or IT Manager previously - or worked as a stand alone Business Systems Analyst in an SME. Experience of project management Solutions orientated, self-starter Confident at relaying technical information to non-technical stakeholders Why you'll love the role Impact: Your ideas will shape the future of two thriving businesses. Culture: A family business with a big heart and bold ambitions. Challenge: No two days are the same. Growth: You'll lead transformation and leave a legacy. Competitive salary and benefits.All 3rd Party CVs and applications will be forwarded to Nigel Wright

About the opportunityNigel Wright is partnering with a large manufacturing business based in Sunderland. This company plays a key role in supporting its European manufacturing and supply chain operations across Import/export logistics, Supply chain coordination and Trading of industrial goods (steel, chemicals, machinery).This is a 12 month fixed term contract paying between £45-50,000, with potential to go permanent. Hybrid working with 3 days onsite in Sunderland Key Responsibilities Provide day-to-day administrative support to the ERP project team. Schedule and coordinate meetings, workshops, and training sessions. Track project milestones, deliverables, and action items. Assist with documentation including meeting minutes, process maps, training materials, and user guides. Support data collection, cleansing, and migration activities. Help manage communications between stakeholders, vendors, and internal teams. Monitor and report on project progress, risks, and issues. Assist with testing coordination and logging of defects during UAT. Provide post-go-live support including issue tracking and user assistance. Any other assigned project tasks Experience required: Knowledge of ERP systems (e.g., SAP, Oracle, Dynamics, NetSuite) would be beneficial but not essential. Basic understanding of business processes (Finance, HR, Procurement, etc.). A proactive, detail-oriented, and solution-focused mindset. Experience supporting IT or ERP projects Familiarity with project management tools (e.g., MS Project, Jira, Trello) is a plus.

Company A well-established digital product company with site in Newcastle, this organisation specialises in building innovative solutions for regulated industries, with a strong focus on mobile and backend technologies. Known for its long-standing presence in the region and a collaborative engineering culture, the company is currently scaling a proprietary platform used by global clients to ensure compliance with varied regional regulations. With a growing technical team and a product experiencing rapid international adoption, the business offers a dynamic environment where engineers can influence architecture, scalability, and strategic direction. The Newcastle office is centrally located and serves as a hub for cross-functional collaboration across engineering, product, and leadership teams. Candidate profileReporting to a Software Engineering Manager, the Lead Backend Engineer will serve as the technical authority for backend development-setting architectural direction, shaping engineering practices, and driving continuous improvement across tools and delivery processes.While remaining hands-on for high-impact work, your primary influence will come through technical leadership: empowering teams to build scalable, secure, and high-performing services.With deep expertise in backend technologies such as Java, Spring Boot, and event-driven systems like Kafka, you'll help ensure architectural consistency and elevate engineering standards across multiple teams.This role is central to aligning technical strategy with business objectives and future-proofing the products backend capabilitiesPerson Technical Expertise : Strong Java experience (versions 7 through to latest) Familiarity with Spring Boot, AWS, Kubernetes, Kafka Product Mindset : Experience in product based organisations Proven ability to think beyond delivery-considering scalability, cost, latency, and long-term impact Leadership & Mentorship : Ability to guide and elevate a team of developers Bring external perspective and best practices to a team largely grown internally Bonus : Experience in iGaming or regulated industries

About the Role:I am looking for a proactive and customer-focused Tier 1 Support Analyst to join my clients team. This role has arisen due to an internal move and will be central to ensuring smooth customer support operations and training assistance. You'll be the first point of contact for customer support queries, managing tickets via Zendesk and escalating to Tier 2 teams through Azure DevOps. The ideal candidate will be confident in handling customer interactions - including those under pressure - and will bring empathy, professionalism, and problem-solving skills to every conversation.Key Responsibilities: Respond to and manage incoming customer support tickets via Zendesk. Escalate technical issues to Tier 2 teams using Azure DevOps. Provide training support and guidance to customers. Maintain high levels of customer satisfaction through timely and empathetic communication. Collaborate with internal teams to ensure smooth resolution of issues. Document support processes and contribute to knowledge base articles. What I'm looking for: Experience in a customer-facing support role, ideally within a tech or SaaS environment. Familiarity with Zendesk and Azure DevOps is highly desirable. Strong communication skills, especially in high-pressure or sensitive situations. Ability to manage multiple tasks and prioritise effectively. A team player with a positive attitude and a commitment to continuous improvement. Why work here: Be part of a supportive and collaborative team. Opportunity to grow within a dynamic and evolving organisation. Work with modern tools and contribute to meaningful customer experiences.

About our Client: Join a fast-growing Managed Service Provider with strong partnerships across Microsoft and Cisco, and a reputation for delivering cutting-edge cloud, connectivity, and security solutions. My client operates their own data centre and serve mid-market and corporate clients with a blend of public and hybrid cloud services, digital transformation, and data analytics. This is a unique opportunity for a technically skilled and commercially minded professional to shape their own agenda, work across pre-sales and operations, and help clients unlock the full potential of cloud migration and digital transformation. What you will be doing: Lead solution design and problem-solving across cloud, networking, and security domains. Act as the technical authority in pre-sales engagements and bid submissions. Build trusted relationships with clients and vendors, acting as a strategic advisor. Own solutions end-to-end, ensuring successful delivery and client satisfaction. Collaborate with internal teams to develop new products and services. Represent the company at webinars, workshops, and industry events. What I'm looking for: Strong experience in cloud architecture (especially Azure), networking, and security. Proven track record in cloud readiness assessments, migration planning, and infrastructure design. Familiarity with Infrastructure-as-Code, Azure DevOps, and modern deployment methodologies. Experience in managed services, technical pre-sales, and enterprise IT environments. Excellent communication, stakeholder engagement, and customer-first mindset. Industry certifications (Microsoft, AWS, Cisco, VMware, Security) are highly desirable. You will thrive here if: Are a self-starter who takes initiative and drives results. Enjoy solving complex technical and business challenges. Want to work in a collaborative, fast-paced environment. Are passionate about helping clients transform through technology.

The CompanyNigel Wright Tech is delighted to be partnering with a national construction business in their search for a Application Support Developer. The RoleYou will help to lead the deployment of digital solutions that improve the way the company works across projects. Additionally, you will support the development of solutions using programming languages such as Power Apps and software integrations. Other key responsibilities include: Work with business leaders to identify areas for improvement and create digital solutions that enhance core business KPIs, optimise routines and streamline processes Build dynamic Power BI dashboards and visualisations that provide actionable insights into project performance, operational efficiency and quality metrics Use programming languages such as JSON, Python and other relevant technologies to integrate data systems and enhance the functionality of digital solutions Ensure digital solutions are compliant with business policies and legislation The RequirementsThis is an exciting opportunity to help drive digital change and help make a tangible difference to the success of the company as a whole. Key requirements include: Commercial experience using the Power Platform suite of products Comfortable utilising Power BI to create insightful dashboards Able to engage effectively with project teams, site personnel and leadership to drive the adoption of digital solutions Passionate about driving a culture of continuous improvements

The Opportunity Full-Time Hybrid (Teesside-Based) Up to £55,000 DOEAre you a detail-oriented, analytical thinker with a passion for solving complex business challenges? An exciting opportunity has arisen for an experienced IT Business Analyst to join a dynamic Project Management Office (PMO) team, supporting a wide range of transformative initiatives across logistics, operations, and IT. What you'll be doing?As an IT Business Analyst, you'll play a key role in shaping and delivering impactful change projects. Your responsibilities will include:- Conducting feasibility assessments and helping build business cases to secure stakeholder buy-in- Facilitating workshops for requirements gathering, prioritisation, and retrospectives- Eliciting and documenting functional and non-functional requirements- Modelling current processes and defining future-state improvements- Evaluating third-party solutions and ensuring alignment with strategic goals- Supporting change management activities including training and communications- Assisting with testing, go-live support, and post-implementation analysis- Creating and maintaining project documentation throughout the lifecycle- Operating within Agile or Waterfall frameworks, adapting techniques as neededWhat you'll bring:Essential:- Minimum 3 years' experience in a business analysis role- Strong analytical skills and familiarity with BA methodologies- Proven track record in medium to large-scale technology change projects- Skilled in BPMN process modelling and process re-engineering- Excellent stakeholder engagement and communication skillsDesirable:- Business Analysis qualification (e.g. CBAP, BCS)- Experience with ERP implementations- Understanding of integrated IT systems and third-party software

CompanyWe are currently recruiting for a SQL Database Administrator for our client based at their head office in Sunderland. The business has invested significantly in technology over recent years and this is set to continue as they look to develop new applications and business intelligence tools. RoleThis is an exciting and rewarding role within a forward-thinking team who are always looking at innovative ways of delivering fantastic solutions within the business and evolving the sector at large. This role requires expertise in database management systems (design, implementation, maintenance, and performance optimisation), data modelling, and awareness of integration technologies to ensure the seamless flow of data across disparate systems. The position requires collaboration with cross-functional teams to ensure the reliability, security and scalability of the database infrastructure. You'll have both production and development DBA duties.Working alongside another DBA and with the Head of Solutions you'll be involved in defining the database strategy, looking at options for on-prem, virtual or cloud based solutions that meet the requirements of the technology roadmap. The role is offered on a hybrid working basis with an expectation of being in the office (Sunderland) 3 days per week. PersonIdeally candidates will have• Experience with Azure and SQL Server administration and programming of on-premises and cloud database solutions. Experience of similar technologies desirable (e.g., MySQL, Progress) .• Strong understanding and application of data modelling concepts, normalisation techniques, and database design principles.• Experience with ETL tools and processes (e.g., Informatica, Talend, SSIS, Azure Data Factory).• Experience with version control systems (GitHub, Bitbucket).• Knowledge of project management methodology, tools (e.g. Jira Software Cloud/Enterprise and Bitbucket) and use of applications development methodology (e.g.Prince2, Agile, Scrum).• Desirable experience and awareness of integration technologies and best practice application (e.g. APIs, web services).• Knowledge of data governance frameworks, security controls, and regulatory compliance requirements.You will need to be able to get into the office in Sunderland 3 days per week and therefore would need to live in the North East. The role will come with salary of up to £53,000 and has an excellent benefits package including generous pension, 31 days holiday and a 4 1/2 day working week.

CompanyAn established and growing company in Sunderland is seeking a skilled Web Developer to join its internal marketing team. This role offers the opportunity to lead the development and optimisation of two public-facing websites, contributing directly to strategic marketing and digital engagement objectives.Role Reporting to the Digital Marketing Manager, the successful candidate will be responsible for delivering high-quality web solutions that enhance user experience, improve search engine visibility, and support lead generation. The position requires a hands-on developer with a strong understanding of both technical and marketing principles. Key Responsibilities: Develop and maintain responsive, mobile-optimised web pages using HTML, CSS, and JavaScript. Implement SEO strategies to increase traffic and conversion rates. Collaborate with marketing stakeholders to deliver visually engaging and high-performing websites. Engage with cloud infrastructure and contribute to continuous improvement initiatives. Ensure adherence to best practices in software engineering and web development. The company are office based although can offer some flexibility, 1 day per week. The role presents an excellent opportunity for someone to make a real difference, adding new features and services to the website as well as optimising performance, with a high level of autonomy.The salary on offer would be up to £35,000.Person The ideal candidate will be proactive, collaborative, and passionate about web development. They will demonstrate strong technical capabilities alongside an appreciation for marketing, branding, and user experience. Essential Skills: Proven experience with WordPress, PHP, and SEO implementation. Proficiency in front-end development technologies. Familiarity with CI/CD tools (e.g., Azure DevOps, Git). Understanding of web architecture, testing frameworks, and database management (SQL/MySQL). Desirable Attributes: Knowledge of digital marketing and analytics platforms. Awareness of UX/UI design principles and branding. Experience with Microsoft Azure services and security tools.

The RoleExcellent opportunity to join a growing test team on a 12 month FTC initially. This role is Newcastle based and will require you to be onsite 2 days per week.Role ResponsibilitiesThe Test Analyst plays a pivotal role within my clients IM&T function by ensuring the quality and reliability of software systems and applications. As a key member of the Build Team, the Test analyst will be responsible for designing, executing, and managing test plans, identifying defects, and collaborating closely with cross-functional teams to guarantee the successful delivery of robust and secure IT solutions. You'll build upon testing policies and strategies, enabling IM&T to define what quality really means and embed those values.Essential for the role Demonstrated experience in software testing Embedding and developing test strategies Expertise in creating an automation testing framework and associated tests using various tools and languages such as Selenium, Java etc. Extensive experience with defect tracking tools such as JIRA, Azure DevOps

The RoleExciting opportunity to join a Newcastle based organisation to join their development team. This will be on a 12 month FTC basis and ideally would will be able to be onsite 2 days per week.Role Responsibilities Software development in .NET framework in C# Development of data warehouse ETL processes Optimisation of T-SQL queries Essential for the role Azure data factory .NET, C# and Python skills Experience of developing and working with API's Ideally 3 years experience minimum

The CompanyNigel Wright Tech is delighted to be partnering with a North East based professional services firm in their search for a Finance Systems AnalystThe RoleWorking within a team of three you will assist with developing, testing and implementing new systems and upgrades of existing systems. Other key responsibilities include: Training users in the use of the system Collaborating with stakeholders Day to day issue resolution arising from the financial systems Maintaining the firm's existing suite of SSRS reports The RequirementsThis is a brilliant opportunity to work for a well respected and dynamic company, who are embarking on several exciting projects over the next 12 months that you can play a part in. Key requirements include: Previous commercial experience of working with financial systems System implementation knowledge Comfortable with tools such as SQL, SSRS, Power BI, Excel Ability to communicate effectively with multiple stakeholders and users

Job Summary:I am seeking a highly skilled and experienced Senior Network Specialist to design, implement, manage, and support our enterprise network infrastructure. The ideal candidate will have deep technical knowledge, excellent troubleshooting skills, and a proactive approach to network reliability, performance, and security.It is the responsibility of the relevant technical specialist to support the broader ICT function in managing, delivering, and deploying network infrastructure and communication systems across the organisation, ensuring adherence to ICT policies and procedures.Key Responsibilities: Ensure the safety, availability, and reliability of ICT systems by delivering a broad range of technical tasks with accuracy and effectiveness. Provide advanced (3rd line) support for network and communication systems, including platforms such as Meraki, Cisco, Checkpoint, and Mitel. Oversee the monitoring and optimisation of network environments (LAN, WAN, Cloud). Manage voice platforms and coordinate with third-party providers as needed for support and optimisation. Engage and manage relationships with service providers and partners for outsourced network services (e.g. NOCs, MSPs). Source and onboard new service partners to address gaps or improve service delivery. Maintain documentation detailing the configuration, design, processes, and tools associated with network infrastructure. Identify areas for enhancement and propose solutions aligned with business needs and industry best practices (e.g. ITIL). Support IT continuity efforts by ensuring appropriate technologies and processes are in place for data integrity and access. Prioritise and manage workloads to meet project deadlines and service targets. Collaborate with both technical and non-technical stakeholders to resolve issues efficiently. Serve as a point of escalation for complex incidents or technical challenges. Ensure incident resolution meets agreed service levels and business expectations. Maintain a strong understanding of organisational goals and align IT services accordingly. Coordinate outage communications in partnership with relevant IT teams. Participate in cross-functional or project teams, which may involve occasional international travel. Represent the ICT function at internal and external meetings as needed. Continuously develop professional knowledge and attend relevant training to stay current with industry developments. Act as a subject matter expert on secure configuration practices, including VLANs, QoS, scripting, and network security protocols. Demonstrate deep technical knowledge across network technologies such as WAN, MPLS, VPN, LAN, firewalls, and telecom systems. Work with technologies and platforms including Cisco, Meraki, Checkpoint, Azure Cloud, and Microsoft 365. Oversee third-party contracts and services, ensuring SLAs and service delivery expectations are met. Build strong collaborative relationships within the ICT team and with key internal and external stakeholders. Stay informed about technology trends and compliance requirements, incorporating best practices and feedback for continuous improvement. Contribute to internal compliance activities, perform audits, and support the resolution of action points. Participate in the ICT on-call support rotation when required. Qualifications & Experience: Proven hands-on experience with enterprise networking technologies including Cisco, Meraki, Checkpoint, Microsoft 365, and cloud platforms such as Microsoft Azure. Strong understanding of secure network configuration principles, including VLANs, Quality of Service (QoS), scripting, system maintenance, and network access control protocols (e.g., 802.1x). Practical experience in the physical design and implementation of Local Area Networks (LAN). Experience in managing and maintaining Wide Area Network (WAN) infrastructure. Professional Standards and Compliance: Demonstrate awareness of and adherence to organisational health, safety, and risk management policies, procedures, and best practices. Acknowledge and commit to the organisation's core health and safety principles or charter. Consistently exhibit professional behaviours aligned with the organisation's competency framework or code of conduct. Maintain appropriate levels of competence by completing required training and upholding relevant professional qualifications.

CompanyA dynamic and forward-thinking organisation is embarking on a major ERP replacement project, with the selection process set to complete by the end of the year. With over 100 major systems across the estate and a best-of-breed approach to technology, this role places a strong emphasis on the need to understand their master data and the mapping of data flows. This is a pivotal time to join a business that is investing heavily in its digital transformation journey.Role We are seeking a Solutions Architect to lead the development and management of our enterprise solution portfolio. Reporting to the IT Director, this role will define architectural blueprints, assess technology trends, and ensure alignment with business objectives. You'll be responsible for interpreting business needs, analysing current and future state architectures, and guiding governance and compliance activities. Key responsibilities include: Mapping current Master data and data flows Designing future-state solutions aligned with strategic goals Leading technology assessments and identifying areas for improvement Collaborating with internal teams and external partners Supporting the ERP replacement project and broader transformation initiatives Location: Middlesbrough, 2 days in the office required Salary: Up to £75,000 Benefits: Bonus up to 20%, car allowance, and a comprehensive benefits package Person You are a strategic thinker with a strong technical foundation and excellent communication skills.You bring a blend of commercial awareness, technical expertise, and leadership capability.You're comfortable navigating complex environments and influencing stakeholders at all levels. Essential qualifications and skills: Bachelor's degree in IT, Computer Science, or equivalent TOGAF certification or similar Proven experience in solution architecture and enterprise-level projects Strong understanding of integration, network, and security architecture Ability to work with outsourced development teams Excellent interpersonal, analytical, and problem-solving skills Valid UK driving licence You'll thrive in a collaborative environment and be motivated by the opportunity to shape the future of a large, complex IT estate.

The CompanyMy client is at the early stages of an exciting digital transformation. Looking at changes to business processes and their application landscape they're looking for an experienced Solutions Architect to join the team, helping to design and deliver the new IT services and software. They're implementing Salesforce and will be looking to compliment that with best of breed solutions to service the current, and future, range of business needs. The RoleThe Solutions Architect will work alongside an Enterprise Architect, guiding the development and management of a diverse portfolio of solutions. These include projects and products, systems (including applications, technologies, processes and information), shared infrastructure services and shared application services. You will need to understand the concepts of business goals, objectives and business outcomes, business capabilities, value-streams and business processes and their importance in solution architecture. The solutions architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. With an understanding of Salesforce, strong architectural design skills and experience working on integration solutions you'll play a key role in building up the business systems, allowing data to flow through applications, into a clean and clear strategy. You should be able to liaise closely with the technical teams, defining details of the integration platform, and also wider business allowing them to see the benefits of the transformation. The PersonIdeal candidates will have a broad range of technical experience including exposure to; Architectural design practices such as TOGAF Integration work, including exposure to Mulesoft or other integration tools Working closely with technical teams, steering them through the design and build process, ensuring processes are followed Helping to implement best practice into architecture and also wider technical teams Candidates will need to be able to work from the office 3 days per week. Please get in touch if you have any queries or would like to find out more about the role and requirements.

The RoleExciting opportunity to join a Newcastle based business as the IT Operations Manager. In this role you will oversee and maintain the organisation's IT systems, servers, and network infrastructure. Lead implementation of new technologies aligned with strategic goals. Act as deputy for the Head of IT when required.This is a hybrid role where you will be expected to travel across multiple sites. This is a role leading their infrastructure and network operations and does not have responsibility for the service desk, therefore someone must have experience leading and managing infrastructure. Role Responsibilities Leadership & Management Promote continuous professional development across the team. Model and uphold organisational values and behaviours. Ensure fair and consistent application of people management policies. Operational Duties Develop IT infrastructure and policies in collaboration with the IT team. Advise on system upgrades and improvements. Lead and mentor the IT Operations Management Team, ensuring clear objectives and collaboration with the Service Delivery Team. Establish reporting structures for visibility across IT leadership. Ensure robust and tested business continuity plans. Contribute to budget planning with recommendations based on industry trends. Manage third-party suppliers to meet service level agreements. Review and enhance IT-related policies and procedures. Support team development through coaching and training. Provide IT support during major organisational events. Perform other duties as required. Skills Required Essential: Proven experience in a similar role. Strong problem-solving under pressure. Clear communication and documentation skills. Self-motivated with proactive issue resolution. In-depth knowledge of IT hardware and systems. Desirable: Supervisory or team leadership experience. Familiarity with IT ticketing systems. Understanding of IT security best practices.