NatWest Group

Join us as an SEO & LLM Associate Experience Manager You'll be managing the design and delivery of the bank of the future with accountability for the creation and delivery of the channel (digital, telephony, webchat, face to face) experiences, propositions, channels, capabilities and releases, working in a cross collaboration environment to ensure effortless end to end customer experience This role requires strong search engine optimisation (SEO) expertise to ensure our digital content is discoverable and competitive across traditional search and emerging AI driven discovery Proficiency in understanding Large Language Models (LLMs) and how they interpret, surface and cite content is essential to safeguard and grow visibility and ranking This is an opportunity for you to develop your knowledge and skills in an environment that offers a real investment in your development We are offering this role for a period of 12 months What you'll do As an SEO & LLM Experience Associate Manager, you'll be creating and delivering channel experiences, propositions, capabilities and releases to ensure effortless customer experience. Working in Agile teams, you'll identify opportunities to improve and drive the backlog. Day-to-day you'll be: Ensuring SEO and AI visibility considerations are embedded into backlog prioritisation, content design, page structure and measurement Creating and driving delivery of the experience backlog, effectively prioritising work to meet sprint goals Identifying opportunities to digitise, improve and create new experiences across channels Managing delivery of change from vision through to post live validation Facilitating planning, timing and execution of delivery roadmaps and backlog The skills you'll need You'll be passionate about customer experience and continuous improvement. You'll be an expert in channels with a track record of developing impactful customer experiences. You'll also have: Knowledge of Adobe, SEO, digital marketing, analytics and experience management Experience in using design thinking methodology Strong communication skills and be someone who can influence and engage Experience of using Adobe and developing innovative and impactful customer experiences The ability to adapt quickly and encourage others Knowledge of modern search behaviours, structured data and AI generated search experiences to support the bank's ongoing LLM readiness

Join us as an SEO & LLM Associate Experience Manager You'll be managing the design and delivery of the bank of the future with accountability for the creation and delivery of the channel (digital, telephony, webchat, face to face) experiences, propositions, channels, capabilities and releases, working in a cross collaboration environment to ensure effortless end to end customer experience This role requires strong search engine optimisation (SEO) expertise to ensure our digital content is discoverable and competitive across traditional search and emerging AI driven discovery Proficiency in understanding Large Language Models (LLMs) and how they interpret, surface and cite content is essential to safeguard and grow visibility and ranking This is an opportunity for you to develop your knowledge and skills in an environment that offers a real investment in your development We are offering this role for a period of 12 months What you'll do As an SEO & LLM Experience Associate Manager, you'll be creating and delivering channel experiences, propositions, capabilities and releases to ensure effortless customer experience. Working in Agile teams, you'll identify opportunities to improve and drive the backlog. Day-to-day you'll be: Ensuring SEO and AI visibility considerations are embedded into backlog prioritisation, content design, page structure and measurement Creating and driving delivery of the experience backlog, effectively prioritising work to meet sprint goals Identifying opportunities to digitise, improve and create new experiences across channels Managing delivery of change from vision through to post live validation Facilitating planning, timing and execution of delivery roadmaps and backlog The skills you'll need You'll be passionate about customer experience and continuous improvement. You'll be an expert in channels with a track record of developing impactful customer experiences. You'll also have: Knowledge of Adobe, SEO, digital marketing, analytics and experience management Experience in using design thinking methodology Strong communication skills and be someone who can influence and engage Experience of using Adobe and developing innovative and impactful customer experiences The ability to adapt quickly and encourage others Knowledge of modern search behaviours, structured data and AI generated search experiences to support the bank's ongoing LLM readiness

A major financial institution is seeking an SEO & LLM Associate Experience Manager for a 12-month role in Bristol. The successful candidate will oversee the creation and delivery of digital, telephony, webchat, and face-to-face experiences. This role demands strong SEO skills and knowledge of Large Language Models to enhance visibility and ranking of digital content. The candidate should possess a passion for customer experience, along with the ability to manage prioritization in Agile teams. Competence in tools like Adobe and familiarity with modern search behaviors are crucial.

Join us as an SEO & LLM Associate Experience Manager You'll be managing the design and delivery of the bank of the future with accountability for the creation and delivery of the channel (digital, telephony, webchat, face to face) experiences, propositions, channels, capabilities and releases, working in a cross collaboration environment to ensure effortless end to end customer experience This role requires strong search engine optimisation (SEO) expertise to ensure our digital content is discoverable and competitive across traditional search and emerging AI driven discovery Proficiency in understanding Large Language Models (LLMs) and how they interpret, surface and cite content is essential to safeguard and grow visibility and ranking This is an opportunity for you to develop your knowledge and skills in an environment that offers a real investment in your development We are offering this role for a period of 12 months What you'll do As an SEO & LLM Experience Associate Manager, you'll be creating and delivering channel experiences, propositions, capabilities and releases to ensure effortless customer experience. Working in Agile teams, you'll identify opportunities to improve and drive the backlog. Day-to-day you'll be: Ensuring SEO and AI visibility considerations are embedded into backlog prioritisation, content design, page structure and measurement Creating and driving delivery of the experience backlog, effectively prioritising work to meet sprint goals Identifying opportunities to digitise, improve and create new experiences across channels Managing delivery of change from vision through to post live validation Facilitating planning, timing and execution of delivery roadmaps and backlog The skills you'll need You'll be passionate about customer experience and continuous improvement. You'll be an expert in channels with a track record of developing impactful customer experiences. You'll also have: Knowledge of Adobe, SEO, digital marketing, analytics and experience management Experience in using design thinking methodology Strong communication skills and be someone who can influence and engage Experience of using Adobe and developing innovative and impactful customer experiences The ability to adapt quickly and encourage others Knowledge of modern search behaviours, structured data and AI generated search experiences to support the bank's ongoing LLM readiness

A leading financial institution in the UK is looking for an SEO & LLM Associate Experience Manager to manage the design and delivery of customer experiences across various channels. This role focuses on ensuring SEO expertise is embedded within digital content while improving the customer journey. Candidates should have a strong understanding of Large Language Models, possess strong communication skills, and have experience with Adobe and digital marketing. This position is for a period of 12 months.

A leading financial institution in the UK is seeking an SEO & LLM Experience Manager to oversee the design and delivery of customer channel experiences. You will ensure that digital content is discoverable by implementing strong SEO strategies while adapting to AI-driven search behaviors. The ideal candidate will possess a solid understanding of Adobe tools, digital marketing strategies, and have demonstrated success in enhancing customer experiences across various channels. This role offers a unique opportunity to develop your career in a supportive environment.

A leading financial institution in Bristol is seeking an SEO & LLM Associate Experience Manager to oversee digital customer experiences. This role demands expertise in SEO and Large Language Models (LLMs) to enhance digital content visibility. Key responsibilities include managing the design and delivery of multiple customer channels, prioritizing work in Agile teams, and continuously improving the customer experience. Ideal candidates will have a background in digital marketing, strong communication skills, and a passion for customer experience. This is a 12-month role.

Join us as an SEO & LLM Experience Manager You'll be managing the design and delivery of the bank of the future with accountability for the creation and delivery of the channel (digital, telephony, webchat, face to face) experiences, propositions, channels, capabilities and releases, working in a cross collaboration environment to ensure effortless end to end customer experience This role requires strong search engine optimisation (SEO) expertise to ensure our digital content is discoverable and competitive across traditional search and emerging AI driven discovery Proficiency in understanding Large Language Models (LLMs) and how they interpret, surface and cite content is essential to safeguard and grow visibility and ranking This is an opportunity for you to develop your knowledge and skills in an environment that offers a real investment in your development What you'll do As an SEO & LLM Experience Associate Manager, you'll be creating and delivering channel experiences, propositions, capabilities and releases to ensure effortless customer experience. Working in Agile teams, you'll identify opportunities to improve and drive the backlog. Day-to-day you'll be: Ensuring SEO and AI visibility considerations are embedded into backlog prioritisation, content design, page structure and measurement Creating and driving delivery of the experience backlog, effectively prioritising work to meet sprint goals Identifying opportunities to digitise, improve and create new experiences across channels Managing delivery of change from vision through to post live validation Facilitating planning, timing and execution of delivery roadmaps and backlog The skills you'll need You'll be passionate about customer experience and continuous improvement. You'll be an expert in channels with a track record of developing impactful customer experiences. You'll also have: Knowledge of Adobe, SEO, digital marketing, analytics and experience management Experience in using design thinking methodology Strong communication skills and be someone who can influence and engage Experience of using Adobe and developing innovative and impactful customer experiences The ability to adapt quickly and encourage others Knowledge of modern search behaviours, structured data and AI generated search experiences to support the bank's ongoing LLM readiness

A leading banking institution in the United Kingdom is seeking an experienced Data Architect to define strategic target data architecture and align it with business objectives. You will play a key role in leading architecture reviews, driving technology innovation, and fostering collaborative decision-making processes. Candidates should have expert knowledge in data architecture frameworks, cloud technologies, and DevOps practices. Strong communication and relationship-building skills with stakeholders are essential in this role.

Join us as a Data Architect We'll look to you to define the strategic target data architecture and roadmap, aligning them with business strategy, data strategy and objectives You'll be facilitating collaborative architecture decision making, partnering and engaging with key business and digital leaders to continually evolve the bank's long term architectural direction With valuable exposure, you'll cultivate strong relationships and proactively engage with key stakeholders, including business and technology leaders, vendors and data partners, and industry thought leaders What you'll do As a Data Architect, you'll architect customer centric, high performance, secure, robust and sustainable end to end digital products, solutions, and services that deliver business value while aligning to the bank's strategic target architecture and data strategy. You'll be actively contributing to the growth of architecting capability and the community across the bank through thought leadership, knowledge sharing, contributing to the community of practice, and building capability in others through coaching, mentoring and teaching. As well as this you'll be: Leading architecture and design reviews of solution data architectures within delivery programmes of high architectural significance or risk Inspecting and verifying that proposed designs meet business needs, and are compliant with Architecture Council approved architecture principles, standards, and patterns Driving technology innovation by identifying and evaluating emerging technologies and their potential impact on the bank Actively shaping and contributing to strategic investment programmes, identifying opportunities for simplification or reuse, and guiding programme design to build and adopt the key data architecture enablers Promoting a DevOps mindset by working as part of development teams to embed data architecture principles The skills you'll need To succeed in this role, you'll need expert knowledge of data architecture frameworks, modern technologies such as Cloud, microservices and AI, agile architecture and DevOps practices, including a deep understanding of business use cases and emerging trends that drive organisational success. You'll bring extensive experience of defining and developing strategic target data architectures that align with organisational objectives. This will include experience of engaging with partners across the organisation to define architectures that deliver tangible business outcomes. You'll also demonstrate: Experience of leading collaborative decision-making processes, partnering with senior business and technology colleagues to articulate and evolve architectural direction Experience of identifying and advocating for strategic investment opportunities that enhance the organisation's architecture goals The proven ability to craft compelling business cases and influence senior stakeholders to secure investment for architecture initiatives Extensive experience of overseeing and assuring the quality of architecture designs, with a focus on risk management and governance Experience of conducting comprehensive architecture and design reviews to validate that solutions meet business needs and comply with architecture standards A proven track record of fostering a culture of architectural excellence through mentorship and knowledge sharing

Join us as a Data Architect We'll look to you to define the strategic target data architecture and roadmap, aligning them with business strategy, data strategy and objectives You'll be facilitating collaborative architecture decision making, partnering and engaging with key business and digital leaders to continually evolve the bank's long term architectural direction With valuable exposure, you'll cultivate strong relationships and proactively engage with key stakeholders, including business and technology leaders, vendors and data partners, and industry thought leaders What you'll do As a Data Architect, you'll architect customer centric, high performance, secure, robust and sustainable end to end digital products, solutions, and services that deliver business value while aligning to the bank's strategic target architecture and data strategy. You'll be actively contributing to the growth of architecting capability and the community across the bank through thought leadership, knowledge sharing, contributing to the community of practice, and building capability in others through coaching, mentoring and teaching. As well as this you'll be: Leading architecture and design reviews of solution data architectures within delivery programmes of high architectural significance or risk Inspecting and verifying that proposed designs meet business needs, and are compliant with Architecture Council approved architecture principles, standards, and patterns Driving technology innovation by identifying and evaluating emerging technologies and their potential impact on the bank Actively shaping and contributing to strategic investment programmes, identifying opportunities for simplification or reuse, and guiding programme design to build and adopt the key data architecture enablers Promoting a DevOps mindset by working as part of development teams to embed data architecture principles The skills you'll need To succeed in this role, you'll need expert knowledge of data architecture frameworks, modern technologies such as Cloud, microservices and AI, agile architecture and DevOps practices, including a deep understanding of business use cases and emerging trends that drive organisational success. You'll bring extensive experience of defining and developing strategic target data architectures that align with organisational objectives. This will include experience of engaging with partners across the organisation to define architectures that deliver tangible business outcomes. You'll also demonstrate: Experience of leading collaborative decision-making processes, partnering with senior business and technology colleagues to articulate and evolve architectural direction Experience of identifying and advocating for strategic investment opportunities that enhance the organisation's architecture goals The proven ability to craft compelling business cases and influence senior stakeholders to secure investment for architecture initiatives Extensive experience of overseeing and assuring the quality of architecture designs, with a focus on risk management and governance Experience of conducting comprehensive architecture and design reviews to validate that solutions meet business needs and comply with architecture standards A proven track record of fostering a culture of architectural excellence through mentorship and knowledge sharing

Join us as a Data Architect We'll look to you to define the strategic target data architecture and roadmap, aligning them with business strategy, data strategy and objectives You'll be facilitating collaborative architecture decision making, partnering and engaging with key business and digital leaders to continually evolve the bank's long term architectural direction With valuable exposure, you'll cultivate strong relationships and proactively engage with key stakeholders, including business and technology leaders, vendors and data partners, and industry thought leaders What you'll do As a Data Architect, you'll architect customer centric, high performance, secure, robust and sustainable end to end digital products, solutions, and services that deliver business value while aligning to the bank's strategic target architecture and data strategy. You'll be actively contributing to the growth of architecting capability and the community across the bank through thought leadership, knowledge sharing, contributing to the community of practice, and building capability in others through coaching, mentoring and teaching. As well as this you'll be: Leading architecture and design reviews of solution data architectures within delivery programmes of high architectural significance or risk Inspecting and verifying that proposed designs meet business needs, and are compliant with Architecture Council approved architecture principles, standards, and patterns Driving technology innovation by identifying and evaluating emerging technologies and their potential impact on the bank Actively shaping and contributing to strategic investment programmes, identifying opportunities for simplification or reuse, and guiding programme design to build and adopt the key data architecture enablers Promoting a DevOps mindset by working as part of development teams to embed data architecture principles The skills you'll need To succeed in this role, you'll need expert knowledge of data architecture frameworks, modern technologies such as Cloud, microservices and AI, agile architecture and DevOps practices, including a deep understanding of business use cases and emerging trends that drive organisational success. You'll bring extensive experience of defining and developing strategic target data architectures that align with organisational objectives. This will include experience of engaging with partners across the organisation to define architectures that deliver tangible business outcomes. You'll also demonstrate: Experience of leading collaborative decision-making processes, partnering with senior business and technology colleagues to articulate and evolve architectural direction Experience of identifying and advocating for strategic investment opportunities that enhance the organisation's architecture goals The proven ability to craft compelling business cases and influence senior stakeholders to secure investment for architecture initiatives Extensive experience of overseeing and assuring the quality of architecture designs, with a focus on risk management and governance Experience of conducting comprehensive architecture and design reviews to validate that solutions meet business needs and comply with architecture standards A proven track record of fostering a culture of architectural excellence through mentorship and knowledge sharing

A leading UK bank seeks a Data Architect to define and align the strategic target data architecture with business objectives. You'll facilitate decision-making, engage with leaders, and drive technology innovation while ensuring compliance with architecture standards. The ideal candidate will have expert knowledge in data architecture frameworks and modern technologies such as Cloud and AI, along with a proven ability to influence stakeholders and enhance architectural goals. Join us to contribute to high-value digital products and services.

Overview Join us as a Balance Sheet Management Analyst We'll look to you to provide vital input into the design and execution of strategic transformation projects, supporting our capability to enhance process efficiency and data integrity across our Commercial & Institutional (C&I) business Supporting our business and technology teams, you'll help deliver key strategic objectives by gathering business requirements, analysing processes and data, and supporting the implementation of new solutions that make it easier for our colleagues to serve customers This is an opportunity to join a collaborative, forward-thinking team, where you'll be liaising with different areas of the business to deliver meaningful change, broaden your network, and raise your profile in the bank What you'll do As a Balance Sheet Management Analyst, you'll support the production of high-quality project documentation, including business requirements, process maps, test plans, and implementation guides. You will contribute to the regular change resource and investment planning cycle, ensuring project activities align with strategic priorities. You'll support collaboration between business, change, and technology teams, working with key stakeholders to help ensure strategy and execution alignment. In addition to this, you'll: Act as a key delivery resource on strategic transformation projects, starting with the implementation of a new document storage solution for the C&I franchise Develop analysis of existing C&I processes and systems to identify pain points and opportunities for improvement Support project plans and controls to deliver project outcomes and services Oversee the production of weekly and monthly project reports for key committees, detailing progress, risks, and issues Liaise with stakeholders to ensure compliance with project governance frameworks and bank-wide policies, including the proactive identification and management of risks Support a culture of continuous development The skills you'll need We're looking for someone with experience in a banking environment and the ability to manage multiple priorities effectively. You'll have strong analytical and problem-solving skills, with a proven ability to understand complex challenges and contribute to effective solutions. Furthermore, you'll demonstrate: An understanding of the C&I business, including its products, client lifecycle, data hierarchies, and underlying systems Experience in business analysis, process mapping, and requirements gathering for technology or process change projects would be a plus A proactive and self-motivated approach, with the ability to take ownership of problems and drive them to resolution Effective interpersonal skills with the ability to engage credibly with stakeholders from different business and technology functions Excellent written and verbal communication skills Experience working in or with project delivery or transformation teams would be a plus. Knowledge of project management methodologies, risk management frameworks, and the importance of data governance and security