Overview Are you the right candidate for this opportunity Make sure to read the full description below. You are organized, driven, and thrive in an ownership position. You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Account Director role with Litmus . The primary purpose of the role is to be a partner to our clients and to deliver client service excellence by leading by example. In addition to driving high levels of satisfaction and seeking out new business opportunities as the main senior point of contact. Focus would be on ensuring smooth running of client services teams and accountability for meeting the business objectives of the clients both strategically and financially. Would be seen as a key ambassador for the company and it's values. Litmus Medical Communications acts as a catalyst to accelerate uptake and embed the value of therapies across the product lifecycle, bringing business strategy to science and scientific expertise to your business. With our base in Europe, we are cognizant of the diverse healthcare systems, regulations and market dynamics of the region; however, we are not limited by geography and support our clients at a local, European and global level. Whatever the reach required, we specialize in building relationships, understanding and collaboration between the biopharmaceutical industry and medical/healthcare professionals. We develop a range of strategic solutions based on an understanding of both the objectives and issues of our clients as well as their stakeholders, focusing on facilitating peer-to-peer and scientific communications through a range of channels. As effective and compelling communication is key, whether for a marketing story, scientific data or market access support, we have a dedicated editorial excellence team providing content that can be syndicated to deliver solutions to enhance patient care. Responsibilities Client Services Management •Oversee management/delegation of tactical & administrative processes •Use strength of client relationships to secure agency business & ensure client satisfaction •Take the lead on developing strategic, creative & digital planning; oversee team on executions •Be an expert in client's business and to partner with the client on a strategic level to identify and drive projects and help solve their business issues •Research subject areas and new developments relevant to the account or categories you work in to help identify and plan potential new projects and/or additional business opportunities and contribute to new innovations with the medical communications offering •Lead on proposals and smaller pitches •Manage regular tracking and reporting of revenue and resourcing to support team growth •Play active part on new pitches and attend F2F pitch presentations when required Product / task leadership & accountability •Provide strategic guidance to team to enable successful project execution & identify & address potential issues •Partner with the client in developing their marketing and brand strategy •Have a good understanding of competitor activity and market context •Review content and provide final sign off on work in partnership with scientific lead •Provide accurate information for, and take responsibility for, financial planning, revenue forecasting, WIP reporting and timely invoicing •Work with AGD and senior management team to ensure adequate resourcing for accounts Business Management •Be an active member of our team lead operations group to ensure the sharing of learnings and consistency in operations across the medical communications team •Ensure financial management & budget compliance, anticipate & report on issues •Build expertise in identifying & enabling organic growth opportunities & learn to mine for new prospects •Work with the agency team to shape and develop compelling propositions and creative briefs, ensuring this is in line with the marketing objectives for the brand •Critically assess and direct creative work through alignment to the brief and objectives •Identify and communicate opportunities for expanding accounts within clients •Be a business driver responsible for new organic and new business development •Review all material produced by the agency to ensure delivery to agreed brief •Ensure all tactical suggestions are justified and tailored to specific client and brand needs •Act as an agency advocate, understanding and championing the agency's philosophy •Responsible for accurate input of all hours worked onto timesheets on a daily basis for self and teams Team Orientation/Collaboration •Be the example for professionalism & work ethic on the account team •Serve as the day-to-day champion of the brand, internally & externally •Create an environment that fosters idea sharing to achieve strategic goals •Take ownership in developing mid-level staff and teaching them how to be future leaders •Manage direct reports effectively by providing constructive and actionable feedback •Be the key mentor and director of your team •Hold regular team meetings •Take an active role in mentoring junior members of the account service team •Lead or input constructively into reviews and objective setting for members of your team, and ensure these are completed at all times required by agency practice •Provide regular feedback throughout the course of ongoing projects •Expose junior team members to aspects of your own role and responsibilities where appropriate, to increase understanding and encourage growth •Work with AGD and senior management teams to ensure training needs of the team are met •Pro actively contribute to the culture of the wider team •Pro actively contribute to Company meetings Job Requirements •Degree Educated •Good organizational and administration skills •Strong communications skills •Ability to work in a fast paced environment •Strong attention to detail and good proof reading skills •Solution focused - suggestion of ideas and recommendations where appropriate •Able to lead a team effectively and manage upwards •Able to demonstrate influencing skills and abilities •Good Financial & commercial acumen •Ability to use Powerpoint, Microsoft Word and Microsoft Excel •Through knowledge of pharma regulations (ABPI) Litmus is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today's fast-changing and complex environment, success lies in making connections: between science, emotion and technology; between data, design and human insight. We are able to make those connections because our advertising, public relations, medical communications, digital, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing. Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life. WORK HERE MATTERS EVERYWHERE How will you accelerate bringing new therapies to patients?
23/09/2022
Full time
Overview Are you the right candidate for this opportunity Make sure to read the full description below. You are organized, driven, and thrive in an ownership position. You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Account Director role with Litmus . The primary purpose of the role is to be a partner to our clients and to deliver client service excellence by leading by example. In addition to driving high levels of satisfaction and seeking out new business opportunities as the main senior point of contact. Focus would be on ensuring smooth running of client services teams and accountability for meeting the business objectives of the clients both strategically and financially. Would be seen as a key ambassador for the company and it's values. Litmus Medical Communications acts as a catalyst to accelerate uptake and embed the value of therapies across the product lifecycle, bringing business strategy to science and scientific expertise to your business. With our base in Europe, we are cognizant of the diverse healthcare systems, regulations and market dynamics of the region; however, we are not limited by geography and support our clients at a local, European and global level. Whatever the reach required, we specialize in building relationships, understanding and collaboration between the biopharmaceutical industry and medical/healthcare professionals. We develop a range of strategic solutions based on an understanding of both the objectives and issues of our clients as well as their stakeholders, focusing on facilitating peer-to-peer and scientific communications through a range of channels. As effective and compelling communication is key, whether for a marketing story, scientific data or market access support, we have a dedicated editorial excellence team providing content that can be syndicated to deliver solutions to enhance patient care. Responsibilities Client Services Management •Oversee management/delegation of tactical & administrative processes •Use strength of client relationships to secure agency business & ensure client satisfaction •Take the lead on developing strategic, creative & digital planning; oversee team on executions •Be an expert in client's business and to partner with the client on a strategic level to identify and drive projects and help solve their business issues •Research subject areas and new developments relevant to the account or categories you work in to help identify and plan potential new projects and/or additional business opportunities and contribute to new innovations with the medical communications offering •Lead on proposals and smaller pitches •Manage regular tracking and reporting of revenue and resourcing to support team growth •Play active part on new pitches and attend F2F pitch presentations when required Product / task leadership & accountability •Provide strategic guidance to team to enable successful project execution & identify & address potential issues •Partner with the client in developing their marketing and brand strategy •Have a good understanding of competitor activity and market context •Review content and provide final sign off on work in partnership with scientific lead •Provide accurate information for, and take responsibility for, financial planning, revenue forecasting, WIP reporting and timely invoicing •Work with AGD and senior management team to ensure adequate resourcing for accounts Business Management •Be an active member of our team lead operations group to ensure the sharing of learnings and consistency in operations across the medical communications team •Ensure financial management & budget compliance, anticipate & report on issues •Build expertise in identifying & enabling organic growth opportunities & learn to mine for new prospects •Work with the agency team to shape and develop compelling propositions and creative briefs, ensuring this is in line with the marketing objectives for the brand •Critically assess and direct creative work through alignment to the brief and objectives •Identify and communicate opportunities for expanding accounts within clients •Be a business driver responsible for new organic and new business development •Review all material produced by the agency to ensure delivery to agreed brief •Ensure all tactical suggestions are justified and tailored to specific client and brand needs •Act as an agency advocate, understanding and championing the agency's philosophy •Responsible for accurate input of all hours worked onto timesheets on a daily basis for self and teams Team Orientation/Collaboration •Be the example for professionalism & work ethic on the account team •Serve as the day-to-day champion of the brand, internally & externally •Create an environment that fosters idea sharing to achieve strategic goals •Take ownership in developing mid-level staff and teaching them how to be future leaders •Manage direct reports effectively by providing constructive and actionable feedback •Be the key mentor and director of your team •Hold regular team meetings •Take an active role in mentoring junior members of the account service team •Lead or input constructively into reviews and objective setting for members of your team, and ensure these are completed at all times required by agency practice •Provide regular feedback throughout the course of ongoing projects •Expose junior team members to aspects of your own role and responsibilities where appropriate, to increase understanding and encourage growth •Work with AGD and senior management teams to ensure training needs of the team are met •Pro actively contribute to the culture of the wider team •Pro actively contribute to Company meetings Job Requirements •Degree Educated •Good organizational and administration skills •Strong communications skills •Ability to work in a fast paced environment •Strong attention to detail and good proof reading skills •Solution focused - suggestion of ideas and recommendations where appropriate •Able to lead a team effectively and manage upwards •Able to demonstrate influencing skills and abilities •Good Financial & commercial acumen •Ability to use Powerpoint, Microsoft Word and Microsoft Excel •Through knowledge of pharma regulations (ABPI) Litmus is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today's fast-changing and complex environment, success lies in making connections: between science, emotion and technology; between data, design and human insight. We are able to make those connections because our advertising, public relations, medical communications, digital, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing. Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life. WORK HERE MATTERS EVERYWHERE How will you accelerate bringing new therapies to patients?
Overview Take the next step in your career now, scroll down to read the full role description and make your application. About Syneos Health Communications Created through the merger of two industry-leading companies, Syneos Health now brings together more than 24,000 clinical and commercial minds with the ability to support customers in more than 110 countries. Forming part of this is Syneos Health Communications; an integrated healthcare communications agency with offices in London, Munich and Paris. Syneos Health maintains a dynamic, fast-paced working environment. Each day contains different challenges and opportunities to learn. We take promising ideas, turn them into commercial realities, and manage the life of a product or device from its inception to its completion. We demand the best from our people but in return we offer a creative environment designed to allow you to be yourself and achieve your potential. We also offer unparalleled career development opportunities and brilliant benefits. The Project Manager: will work within the Omnichannel delivery team reporting to the Senior Project Manager will be responsible for adhering to the creative brief and direction provided by the Account, Creative and Omnichannel Delivery teams, whilst using their own judgement to challenge and enhance the project to meet deadlines and remain within budget. will be expected to input into budget proposals using their experience to budget accurately including the use of external vendors will be expected to use whatever method (software) is provided to achieve the most efficient workflow. Ability to work on a variety of industry standard project management platforms should therefore not be a limitation will develop their role through on-the job training to enhance their own technical, project management and creative skills is a pivotal role within the team, working closely with all parts of the business to deliver the most impactful projects for our clients is a pivotal member of the team and will therefore be expected to manage their own workload, liaising closely with the central Project Management function to ensure timely and effective use of resource. Projects will be output on a variety of digital and traditional analogue/print platforms comprising a wide variety of health-related subject matters for our clients. Responsibilities (Duties may include, but not limited to, all or some of the following) Work closely with the account and creative teams to understand the project scope and objectives attending client calls/meetings as apporiate Working with the other PMs and our resource planning tool to keep staff fully utilized with appropriate work and identify when work needs to be outsourced to freelancers Analyze and own the budget for assigned projects so that we stay within scope at all times, flagging to senior management/account management if there is a danger of working out of scope BEFORE it happens Advise account teams on costs, available resources, problems and solutions Liaise with and updating stakeholders on the status of projects Track the project deliverables and match those with agreed deadlines Report on success criteria for delivered projects by measuring results Deliver all projects on brief, on time and on budget Work with internal and external teams to resolve technical and/or design issues QC the work from the creative teams to ensure quality Provide feedback to the Creative Expression Art Department so projects can be delivered within scope Ensure compliance with company guidelines, deadlines and design standards Continuously assessing working methods and processes and making recommendations for improvement Forming strong relationships with the client and developing communication channels between the relevant parties Job Requirements Education Educated to degree level or equivalent Project manager certification (not essential) Microsoft Office Skills Background in project management working on projects from initial briefing to delivery Experience in healthcare projects management but not essential Agency experience with strong communication skills, both written and verbal Proven experience of effectively managing large and small-scale creative projects from brief through to delivery using Agile and/or Waterfall methodologies Experienced in a range of project management software (Wrike experience would be advantageous) Multi-tasker with ability to juggle many projects Ability to work under pressure, change direction when required and work on a range of client projects at the same time At Syneos Health Communications , we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance. Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health , our agencies - consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications - are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could. WORK HERE MATTERS EVERYWHERE How will you accelerate bringing new therapies to patients? Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)
23/09/2022
Full time
Overview Take the next step in your career now, scroll down to read the full role description and make your application. About Syneos Health Communications Created through the merger of two industry-leading companies, Syneos Health now brings together more than 24,000 clinical and commercial minds with the ability to support customers in more than 110 countries. Forming part of this is Syneos Health Communications; an integrated healthcare communications agency with offices in London, Munich and Paris. Syneos Health maintains a dynamic, fast-paced working environment. Each day contains different challenges and opportunities to learn. We take promising ideas, turn them into commercial realities, and manage the life of a product or device from its inception to its completion. We demand the best from our people but in return we offer a creative environment designed to allow you to be yourself and achieve your potential. We also offer unparalleled career development opportunities and brilliant benefits. The Project Manager: will work within the Omnichannel delivery team reporting to the Senior Project Manager will be responsible for adhering to the creative brief and direction provided by the Account, Creative and Omnichannel Delivery teams, whilst using their own judgement to challenge and enhance the project to meet deadlines and remain within budget. will be expected to input into budget proposals using their experience to budget accurately including the use of external vendors will be expected to use whatever method (software) is provided to achieve the most efficient workflow. Ability to work on a variety of industry standard project management platforms should therefore not be a limitation will develop their role through on-the job training to enhance their own technical, project management and creative skills is a pivotal role within the team, working closely with all parts of the business to deliver the most impactful projects for our clients is a pivotal member of the team and will therefore be expected to manage their own workload, liaising closely with the central Project Management function to ensure timely and effective use of resource. Projects will be output on a variety of digital and traditional analogue/print platforms comprising a wide variety of health-related subject matters for our clients. Responsibilities (Duties may include, but not limited to, all or some of the following) Work closely with the account and creative teams to understand the project scope and objectives attending client calls/meetings as apporiate Working with the other PMs and our resource planning tool to keep staff fully utilized with appropriate work and identify when work needs to be outsourced to freelancers Analyze and own the budget for assigned projects so that we stay within scope at all times, flagging to senior management/account management if there is a danger of working out of scope BEFORE it happens Advise account teams on costs, available resources, problems and solutions Liaise with and updating stakeholders on the status of projects Track the project deliverables and match those with agreed deadlines Report on success criteria for delivered projects by measuring results Deliver all projects on brief, on time and on budget Work with internal and external teams to resolve technical and/or design issues QC the work from the creative teams to ensure quality Provide feedback to the Creative Expression Art Department so projects can be delivered within scope Ensure compliance with company guidelines, deadlines and design standards Continuously assessing working methods and processes and making recommendations for improvement Forming strong relationships with the client and developing communication channels between the relevant parties Job Requirements Education Educated to degree level or equivalent Project manager certification (not essential) Microsoft Office Skills Background in project management working on projects from initial briefing to delivery Experience in healthcare projects management but not essential Agency experience with strong communication skills, both written and verbal Proven experience of effectively managing large and small-scale creative projects from brief through to delivery using Agile and/or Waterfall methodologies Experienced in a range of project management software (Wrike experience would be advantageous) Multi-tasker with ability to juggle many projects Ability to work under pressure, change direction when required and work on a range of client projects at the same time At Syneos Health Communications , we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance. Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health , our agencies - consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications - are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could. WORK HERE MATTERS EVERYWHERE How will you accelerate bringing new therapies to patients? Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)
Overview All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. You are organized, driven, and thrive in an ownership position. You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Senior Account Director role with Litmus . We are looking for individuals to join our team who bring forward thinking, a solutions focused approach, innovation and energy to the forefront of everything they do. Litmus Medical Communications acts as a catalyst to accelerate uptake and embed the value of therapies across the product lifecycle, bringing business strategy to science and scientific expertise to your business. With our base in Europe, we are cognizant of the diverse healthcare systems, regulations and market dynamics of the region; however, we are not limited by geography and support our clients at a local, European and global level. Whatever the reach required, we specialize in building relationships, understanding and collaboration between the biopharmaceutical industry and medical/healthcare professionals. We develop a range of strategic solutions based on an understanding of both the objectives and issues of our clients as well as their stakeholders, focusing on facilitating peer-to-peer and scientific communications through a range of channels. As effective and compelling communication is key, whether for a marketing story, scientific data or market access support, we have a dedicated editorial excellence team providing content that can be syndicated to deliver solutions to enhance patient care. Responsibilities The primary purpose of the role is to be a partner to our clients and to deliver client service excellence by leading by example. In addition to driving high levels of satisfaction and seeking out new business opportunities as the main senior point of contact. Focus would be on ensuring smooth running of client services teams and accountability for meeting the business objectives of the clients both strategically and financially. Would be seen as a key ambassador for the company and it's values. Job Requirements •Degree Educated within a scientific discipline or equivalent •Good organizational and administration skills •Strong communications skills •Ability to work in a fast paced environment •Strong attention to detail and good proof reading skills •Solution focused - suggestion of ideas and recommendations where appropriate •Able to lead a team effectively and manage upwards •Demonstrates strong leadership skills •Able to demonstrate influencing skills and abilities •Good Financial & commercial acumen •Knowledge of pharma regulations (ABPI) •Ability to use Powerpoint, Microsoft Word and Microsoft Excel Litmus is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today's fast-changing and complex environment, success lies in making connections: between science, emotion and technology; between data, design and human insight. We are able to make those connections because our advertising, public relations, medical communications, digital, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing. Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life. WORK HERE MATTERS EVERYWHERE How will you accelerate bringing new therapies to patients?
23/09/2022
Full time
Overview All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. You are organized, driven, and thrive in an ownership position. You're ambitious and business-savvy enough to secure and organize high-visibility, large-scale projects. However, you know that maintaining close individual relationships and being a reliable liaison are the keys to building confidence and lasting trust with your customers. Can you see the big picture and the details? You have the potential to excel in this dynamic Senior Account Director role with Litmus . We are looking for individuals to join our team who bring forward thinking, a solutions focused approach, innovation and energy to the forefront of everything they do. Litmus Medical Communications acts as a catalyst to accelerate uptake and embed the value of therapies across the product lifecycle, bringing business strategy to science and scientific expertise to your business. With our base in Europe, we are cognizant of the diverse healthcare systems, regulations and market dynamics of the region; however, we are not limited by geography and support our clients at a local, European and global level. Whatever the reach required, we specialize in building relationships, understanding and collaboration between the biopharmaceutical industry and medical/healthcare professionals. We develop a range of strategic solutions based on an understanding of both the objectives and issues of our clients as well as their stakeholders, focusing on facilitating peer-to-peer and scientific communications through a range of channels. As effective and compelling communication is key, whether for a marketing story, scientific data or market access support, we have a dedicated editorial excellence team providing content that can be syndicated to deliver solutions to enhance patient care. Responsibilities The primary purpose of the role is to be a partner to our clients and to deliver client service excellence by leading by example. In addition to driving high levels of satisfaction and seeking out new business opportunities as the main senior point of contact. Focus would be on ensuring smooth running of client services teams and accountability for meeting the business objectives of the clients both strategically and financially. Would be seen as a key ambassador for the company and it's values. Job Requirements •Degree Educated within a scientific discipline or equivalent •Good organizational and administration skills •Strong communications skills •Ability to work in a fast paced environment •Strong attention to detail and good proof reading skills •Solution focused - suggestion of ideas and recommendations where appropriate •Able to lead a team effectively and manage upwards •Demonstrates strong leadership skills •Able to demonstrate influencing skills and abilities •Good Financial & commercial acumen •Knowledge of pharma regulations (ABPI) •Ability to use Powerpoint, Microsoft Word and Microsoft Excel Litmus is part of Syneos Health Communications, a purpose-built collective of agencies focused on supporting health and biopharmaceutical innovators. We work in scalable, collaborative teams that partner across disciplines and geographies to deliver integrated communications strategies that accelerate brand performance. In today's fast-changing and complex environment, success lies in making connections: between science, emotion and technology; between data, design and human insight. We are able to make those connections because our advertising, public relations, medical communications, digital, data science, research and market access specialists work closely with each other and with healthcare experts, including physicians, pharmacists and advocates. Together, we are the connected healthcare partner tapping rich insights to drive innovation, change behavior and pioneer a new era of accountable marketing. Syneos Health Communications is powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life. WORK HERE MATTERS EVERYWHERE How will you accelerate bringing new therapies to patients?