Birmingham City University
Faculty: Faculty of Health, Education and Life Science Full Time, Permanent Location: City South Campus Salary: £35,014 to £38,059 per annum Ref No: 092020-317-R
Birmingham City University is a large and diverse place to study right in the heart of the city and The Faculty of Health Education and Life Sciences currently have an exciting opportunity for a ARC Faculty Manager to join our dynamic team. The role will suit an experienced project manager with a background in ICT and Higher Education, looking to advance their career. If you’re customer-focused, quality-driven and keen to follow a professional career within Higher Education, there’s never been a better time to join us.
ARC is a system which enables the effective management of work practice placements and the students undertaking those placements as part of their studies at University. It is a system where student and placement details are stored and it is where the students are matched to available placement areas. We as a University utilise the system for our School, with in Nursing & Midwifery, Health Sciences and Education and Social work.
Directly managing the ARC Project Coordinator you will be responsible for providing comprehensive project management support for the development and maintenance of placement software and systems, data management and reporting, in support of both internal and external stakeholders including, Heads of School, Academics, Placement Coordinators, Practice Partners and Students.
The ARC Faculty Manager will lead on areas for development within the ARC system and consider regulatory adjustments and how they affect the way HELS placements are administered. You will also design and deliver a comprehensive training plan for internal and external stakeholders to maintain and enhance engagement with placement systems.
The Role and Duties
Will include but not be exclusive to the below::
Manage the development of the comprehensive outward facing ARC Placement Allocation System, which will include audits, external stakeholders usage (e.g. NHS trusts) and ensuring consistent student access.
To act as account manager for ARC, maintain positive working relationships and enhance our ability to act dynamically in meeting business requirements. To maintain oversight of contracts and related payments.
Initiate and lead development/progress meetings across the Faculty, negotiating workable agreed deadlines
Manage, develop and maintain a set of robust ARC business processes, including annual checks for consistency, accuracy and training needs.
Develop and maintain effective and accurate reporting processes and data analytics for internal and external bodies, including the Nursing Midwifery Council and The Health and Care Professionals Council.
Drive change with regards to project plans, providing effective support for Placement Course Coordinators and wider academic team.
Deal with general enquiries about projects by email, telephone and in person. Identify any problems in a timely manner and take appropriate and effective steps to resolve them. Liaise with project team colleagues to share best practice and avoid duplication of effort.
Skills and Experience Required
A degree or equivalent qualification or significant relevant work experience.
Experience of IT project management ideally in an Education setting.
Hold a project management qualification (PRINCE2 or similar)
Understands methods and techniques associated with planning and monitoring of projects.
Understands methods and techniques for writing effective reports. Experience of ARC/SITS student record system or similar
Experience of proactive working within teams to improve service delivery
Experience of creating, planning and delivering training sessions
Must be able to communicate effectively with staff at a senior level and be confident in this situation
Must have proven experience of planning and organisational skills, the ability to prioritise a heavy workload, able to work to tight deadlines, be self-motivated and able to work without detailed supervision
Closing Date: 22/11/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3640&forced=2
Nov 04, 2020
Full time
Birmingham City University
Faculty: Faculty of Health, Education and Life Science Full Time, Permanent Location: City South Campus Salary: £35,014 to £38,059 per annum Ref No: 092020-317-R
Birmingham City University is a large and diverse place to study right in the heart of the city and The Faculty of Health Education and Life Sciences currently have an exciting opportunity for a ARC Faculty Manager to join our dynamic team. The role will suit an experienced project manager with a background in ICT and Higher Education, looking to advance their career. If you’re customer-focused, quality-driven and keen to follow a professional career within Higher Education, there’s never been a better time to join us.
ARC is a system which enables the effective management of work practice placements and the students undertaking those placements as part of their studies at University. It is a system where student and placement details are stored and it is where the students are matched to available placement areas. We as a University utilise the system for our School, with in Nursing & Midwifery, Health Sciences and Education and Social work.
Directly managing the ARC Project Coordinator you will be responsible for providing comprehensive project management support for the development and maintenance of placement software and systems, data management and reporting, in support of both internal and external stakeholders including, Heads of School, Academics, Placement Coordinators, Practice Partners and Students.
The ARC Faculty Manager will lead on areas for development within the ARC system and consider regulatory adjustments and how they affect the way HELS placements are administered. You will also design and deliver a comprehensive training plan for internal and external stakeholders to maintain and enhance engagement with placement systems.
The Role and Duties
Will include but not be exclusive to the below::
Manage the development of the comprehensive outward facing ARC Placement Allocation System, which will include audits, external stakeholders usage (e.g. NHS trusts) and ensuring consistent student access.
To act as account manager for ARC, maintain positive working relationships and enhance our ability to act dynamically in meeting business requirements. To maintain oversight of contracts and related payments.
Initiate and lead development/progress meetings across the Faculty, negotiating workable agreed deadlines
Manage, develop and maintain a set of robust ARC business processes, including annual checks for consistency, accuracy and training needs.
Develop and maintain effective and accurate reporting processes and data analytics for internal and external bodies, including the Nursing Midwifery Council and The Health and Care Professionals Council.
Drive change with regards to project plans, providing effective support for Placement Course Coordinators and wider academic team.
Deal with general enquiries about projects by email, telephone and in person. Identify any problems in a timely manner and take appropriate and effective steps to resolve them. Liaise with project team colleagues to share best practice and avoid duplication of effort.
Skills and Experience Required
A degree or equivalent qualification or significant relevant work experience.
Experience of IT project management ideally in an Education setting.
Hold a project management qualification (PRINCE2 or similar)
Understands methods and techniques associated with planning and monitoring of projects.
Understands methods and techniques for writing effective reports. Experience of ARC/SITS student record system or similar
Experience of proactive working within teams to improve service delivery
Experience of creating, planning and delivering training sessions
Must be able to communicate effectively with staff at a senior level and be confident in this situation
Must have proven experience of planning and organisational skills, the ability to prioritise a heavy workload, able to work to tight deadlines, be self-motivated and able to work without detailed supervision
Closing Date: 22/11/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3640&forced=2
Senior Infrastructure Engineer
Birmingham City University
Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £35,014 to £38,059 per annum (20% Market Supplement) Ref No: 072020-267
We are looking for a Senior Infrastructure Engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, Including performing business continuity operations, replacing faulty network hardware components when necessary.
You will also be working closely with the users of our network to identify potential issues and resolve existing problems.
To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Responsibilities:
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Coordinating computer network access and use.
Designing, configuring and testing networking software, computer hardware, and operating system software.
Advise on Wi-Fi design and be responsible for the implementation of the Wi-Fi solution.
Design and implement vlans and associated trunking systems to serve the building networked services
For more information about the role, please contact Ian Waterhouse at Ian.waterhouse@bcu.ac .uk
Closing Date: 15/09/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3514&forced=2
Sep 01, 2020
Full time
Senior Infrastructure Engineer
Birmingham City University
Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £35,014 to £38,059 per annum (20% Market Supplement) Ref No: 072020-267
We are looking for a Senior Infrastructure Engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, Including performing business continuity operations, replacing faulty network hardware components when necessary.
You will also be working closely with the users of our network to identify potential issues and resolve existing problems.
To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Responsibilities:
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Coordinating computer network access and use.
Designing, configuring and testing networking software, computer hardware, and operating system software.
Advise on Wi-Fi design and be responsible for the implementation of the Wi-Fi solution.
Design and implement vlans and associated trunking systems to serve the building networked services
For more information about the role, please contact Ian Waterhouse at Ian.waterhouse@bcu.ac .uk
Closing Date: 15/09/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3514&forced=2
Infrastructure Engineer
Birmingham City University
Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £32,669 to £35,510 per annum (10% Market Supplement) Ref No: 072020-268
We are looking for an Infrastructure Engineer who will be responsible for maintaining and administering our company's VM & Storage Estates. Your primary duties will include maintenance of server hardware, software, and other related systems. Performing business continuity operations, replacing faulty hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and resolve existing problems.
To be a successful candidate, you will need to have a strong understanding of VMWare & Storage infrastructure and Network hardware. You will also need to be able to implement, administer, and troubleshoot Virtual Machine, Storage Nodes, Operating Systems (Windows 2003 – 2016), Citrix Netscape’s, DNS, Active Directory. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Infrastructure Engineer Responsibilities:
Manage the daily operation of BCU virtual and physical servers, cloud platforms and networking infrastructure to provide a high level of availability for services across the organisation.
Managing support tickets that have been escalated to the Infrastructure Team to ensure service issues are resolved in a timely fashion. Identifying persistent service issues and providing remedial action to prevent re-occurrence.
Providing 3rd line support on all commonly used software and hardware
Manage the system monitoring of BCU infrastructure to mitigate against disruption to services and enable the team to respond pro-actively to system issues.
Manage BCU data backup system to protect business critical information, systems and minimise data loss. Proactively monitoring all aspects of the backup ecosystem, identifying any issues and promptly resolving them.
Manage the schedule and installation of updates and security patching of server operating systems, physical server, storage and networking devices to protect BCU infrastructure from security exploits, malware and viruses.
Analyse BCU infrastructure, highlighting any areas of risk and putting forward suggestions for system improvements.
Installation and configuration of physical server, storage and networking devices.
Provide out of hours support when necessary.
May be required to take on additional responsibilities as directed by management from time to time.
Experience with Cirix Netscalers
Experience with PowerShell
For more information about the role please contact Ian Waterhouse at Ian.waterhouse@bcu.ac.uk .
Closing Date: 15/09/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3515&forced=2
Sep 01, 2020
Full time
Infrastructure Engineer
Birmingham City University
Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £32,669 to £35,510 per annum (10% Market Supplement) Ref No: 072020-268
We are looking for an Infrastructure Engineer who will be responsible for maintaining and administering our company's VM & Storage Estates. Your primary duties will include maintenance of server hardware, software, and other related systems. Performing business continuity operations, replacing faulty hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and resolve existing problems.
To be a successful candidate, you will need to have a strong understanding of VMWare & Storage infrastructure and Network hardware. You will also need to be able to implement, administer, and troubleshoot Virtual Machine, Storage Nodes, Operating Systems (Windows 2003 – 2016), Citrix Netscape’s, DNS, Active Directory. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Infrastructure Engineer Responsibilities:
Manage the daily operation of BCU virtual and physical servers, cloud platforms and networking infrastructure to provide a high level of availability for services across the organisation.
Managing support tickets that have been escalated to the Infrastructure Team to ensure service issues are resolved in a timely fashion. Identifying persistent service issues and providing remedial action to prevent re-occurrence.
Providing 3rd line support on all commonly used software and hardware
Manage the system monitoring of BCU infrastructure to mitigate against disruption to services and enable the team to respond pro-actively to system issues.
Manage BCU data backup system to protect business critical information, systems and minimise data loss. Proactively monitoring all aspects of the backup ecosystem, identifying any issues and promptly resolving them.
Manage the schedule and installation of updates and security patching of server operating systems, physical server, storage and networking devices to protect BCU infrastructure from security exploits, malware and viruses.
Analyse BCU infrastructure, highlighting any areas of risk and putting forward suggestions for system improvements.
Installation and configuration of physical server, storage and networking devices.
Provide out of hours support when necessary.
May be required to take on additional responsibilities as directed by management from time to time.
Experience with Cirix Netscalers
Experience with PowerShell
For more information about the role please contact Ian Waterhouse at Ian.waterhouse@bcu.ac.uk .
Closing Date: 15/09/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3515&forced=2