Arbuthnot Latham

Arbuthnot Latham is seeking a Business Systems Engineer in Wolverhampton to support IT solutions for their expanding projects. The ideal candidate will deliver IT services, troubleshoot applications, and interact with various teams, ensuring compliance with security standards. Responsibilities include improving business processes through technology and supporting the development of technology staff. The position offers a competitive salary, pension, discretionary bonus, and a commitment to diversity and inclusion.

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job purpose The Business Analyst (BA) will be a problem solver who plays a critical role in defining and enabling business and technology change within Change Management. The BA will be required to support the Bank's transformation roadmap and project portfolio by collecting, analysing and interpreting data from a range of sources to help deliver insight that will enable the Platform to make key decisions and achieve its strategic objectives. To accomplish this the BA will need to build a deep understanding of A L Platform operating models (People, Process and Technology), and working on agreed initiatives, document business requirements in relation to business focussed IT solutions. The BA will play a key role working with internal teams and external partners, acting as a 'translator' where necessary to convey how technology can support the business needs. To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules. Job Description Key Responsibilities Work closely with colleagues across business and operations to understand the needs of each team and their relevant Platform in relation to a specific business problem or potential change/transformation. Provide options assessments and impact assessments across a range of potential operating model design solutions/decisions, fully documenting the benefits, limitations and any associated risks. Identify the processes and technology required to introduce recommendations. Gathering, identifying and documenting business requirements. Often through the facilitation of both virtual and face to face workshops involving a range of business stakeholders. Lead the documentation of key artefacts such as business requirements definitions, non-functional requirements and user stories. Articulating them in a way that is easily understood by business stakeholders, IT teams and external partners. Analysis of existing business and operational processes and client journeys, identifying gaps and improvements and defining an improved future state. And in doing lead the production of the 'as-is' and 'to-be'/target operating model for IT & Transformation. Work with external technology partners to gather information regarding product/system roadmaps and integrate this the definition of the future state operating model of the Platform. Use a range of communication tools and techniques in order to gain buy-in from business sponsors and the wider IT community for your recommendations and the best method of introducing them into the Platform. Work closely with the SMEs from Platform shared service teams to assess solutions against key architectural principles, design standards and policies (business, technology, data privacy and data security). Support the Senior Project Manager and Project Manager by leading analytical tasks required to produce effective business cases. And in doing so support key platform investment appraisal decisions. When required, execute data analysis and visualisation techniques to add insight to management information extracted from existing reports and data sources. Work closely with Project Managers and Test Managers throughout all project testing phases. This may involve supporting test activity such as test script creation, test execution, defect triage, issue resolution and associated reporting. Support Change Management activities across a range of Platform projects by leading business adoption activities such as training needs analysis and training material production and delivery (when required). Take ownership of any outstanding requirements, defects and issues at the point of project handover to BAU and ensure that these items are captured within the appropriate Platform change / operating model backlog. Input into the development of the Bank's Change Capability through active contribution to the Change Management Community practice area. Helping to develop AL's internal Business Analysis capabilities. Ensure that own knowledge is up to date and is reflective of internal and industry best practice. In terms of Change Management / Business Analysis methodology and techniques, subject matter, and technology solutions. Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Risk Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces Senior Project Manager and Project Manager Lead Business Analyst Platform Application Support Team Solution Architect Data Privacy and Data Security Managers Business and Operational SMEs Person Specification Knowledge / Experience/Skills Good understanding of Financial Services industry, specifically Wealth Management, Private Banking & Commercial Banking. Knowledge of AL's Wealth Management, Private Banking & Commercial Banking proposition, products and services is desirable. Deep understanding of IT & Transformation operating model including technology and operational processes. Experienced in the application of key Business Analysis tools, techniques and methodologies (e.g., Process mapping, requirements gathering/documentation, user story definition, functional specification definition, data modelling techniques, gap analysis and financial appraisal techniques). Significant experience of working within a change and transformation environment with fundamental understanding of change delivery frameworks and methodologies (Waterfall and Agile). Experience of working in a similar BA role with demonstrable evidence of the ability to undertake all core BA responsibilities. A self-starter who works as an independent, proactive, individual contributor and cooperative teammate. Ability to think on your feet and provide realistic solutions to complex business problems. Excellent time management and organisational skills that enable timely completion of goals at expected levels of quality. Detail oriented mind-set to tasks and deadline-driven attitude to deliverables. The ability to work under pressure on multiple projects simultaneously. Passionate about constantly learning and seeks opportunities to share within the team for collective success. Skills Experience in the organisation and facilitation of workshops (both virtual and face to face) Negotiation and conflict resolution skills. Relationship management, to build a sustainable relationship with stakeholders. Active listening and questioning skills; essential in gathering data and requirements. Analytical thinking and problem solving with the ability to see root cause. Investigative and influencing skills to dig deeper into a problem. Excellent written and verbal communication skills with the ability to deliver presentations to peers and senior stakeholders. Excellent Microsoft Office core application skills including a high proficiency with MS Excel and MS Visio. Experience with JIRA required also. Experience in the use of JIRA. Qualifications Obtained or working towards BCS Advanced Diploma in Business Analysis (or equivalent) APM Project Fundamentals (PFQ) (or equivalent) is desirable, but not essential Client Focus Creativity & Innovation Expert Knowledge Judgment & Problem Solving Communication & Confidence About Us Life, Work and Benefits At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive. As a service led, relationship driven bank, in person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, our Agile Working Policy offers one day a week working from home. Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice. Reasonable adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at . click apply for full job details

Asset Alliance Group - Business Systems Engineer Asset Alliance Group is part of the Arbuthnot Latham Banking Group. We serve the commercial vehicle, bus, coach, and general asset finance sectors with tailored award-winning lending, contract hire, rental and finance packages. We are a full-service finance and leasing business. Today our group is the UK's fastest growing commercial vehicle and bus and coach finance and sales company. We have the in-depth knowledge and specialist industry experience to provide an individual finance and asset management solution to all our customers. AAG are undertaking a number of major projects, delivering new systems and processes into the business whilst also experiencing significant business growth. We are looking to expand our existing IT team to help enable that growth. The successful candidate will be expected to take an active part in solving business problems, delivering IT solutions including an existing project pipeline, contribute to future business improvements via technology solutions and provide technical support on AAG core systems. Key responsibilities: Delivery of day-to-day IT services and support for business systems within the business in conjunction with Support Helpdesk, Infrastructure, InfoSec and Data & Analytics teams. Troubleshoot and resolve issues in business applications liaising with business users, technology partners 3 rd party vendors. Assist with delivery of new business systems including technical design reviews, Dev Ops, CI/CD, release and automated SIT testing, migration support and staff training. Identify business process that can be improved using technology solutions. Liaise with internal committees and forums to ensure compliance with policies, processes, and security standards, including execution of audit actions. Plan and execute BCP & DR testing and advise on changes arising from learnings during the testing. Liaise with IT security teams to assist, when requested, in user training and awareness of cyber security. Working with technology partners ensure that systems are fully integrated using event driven integrations, creating a seamless platform for business processes. Support, maintain and enhance business RPA capability. Ensure that both technical and end user documentation put into place and updated regularly. Liaise with Data & Analytics and infrastructure teams along with technology partners and 3 rd party vendors to ensure workstreams are aligned. Take an active role in the development of Technology staff, including resourcing levels and skillsets, provide training and support where required Person Specification Knowledge/Experience/Skills Bachelor's degree in computer science, computer engineering, or information technology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL, Azure Dev Ops, CI/CD, Azure Storage, GIT, MuleSoft, Postman, JSON, Power BI, Microsoft 365, Service Now. Strong Salesforce knowledge is required, preferably in FSC or ASC. Strong knowledge of Certinia (Financial Force) is required. Strong knowledge of asset management platforms such as Odessa or Alfa is required. Knowledge of SSRS, MuleSoft and Power BI is preferred. Knowledge of UiPath Orchestrator would be preferred. Detailed understanding of technologies and design principles; architecture; security; hosting; integrations. Ability to work within a team or independently. Strong business understanding across all functions. About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance Discretionary bonus Market leading maternity/paternity and menopause policies

Arbuthnot Latham is seeking a Project Manager based in Greater London to deliver individual projects and workstreams aimed at enhancing their platforms. The ideal candidate will manage project delivery while ensuring adherence to budget and timelines. A strong background in financial services, particularly in wealth management and private banking, is essential. The position involves collaboration across various teams and the use of best practices in change management. Attractive benefits include flexible working and a competitive holiday allowance.

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service led banking powered by modern technology. Job Purpose This role is for a Microsoft 365 Specialist with a specialist focus on Identity and Access Management, this role will provide end to end administration and maintenance of Microsoft 365 applications, including technical issues and requests for Microsoft 365 related applications with a specific focus on Identity and Access Management across the enterprise estate. The role will also take ownership of the identity lifecycle processes, access governance, and will support compliance and audit requirements across the Microsoft 365 and EntraID estate. Job Description Key Responsibilities Review, enhance and manage the Role Based Access Management (RBAC) configuration as well as onboarding and deploying enhanced RBAC across the estate. Conditional Access policy design & management. Privileged Identity Management (PIM) administration and support of our Supporting Zero Trust strategy. Provide professional and proactive administration for Microsoft 365 applications. Develop and implement changes within the M365 platform. Champion Microsoft 365 based solutions embracing new functionality and increasing user adoption. Liaise with internal customers to ensure that business requirements of the application are fulfilled. Collaborate with other teams to develop system integrations, data migration and automated testing. Address machine identity and secrets hygiene as an ongoing implementation activity. Establish operational runbooks, monitoring and audit/logging for compliance, risk and incident response. Perform secrets and privileged account discovery, normalization and vaulting. Use discovery to inventory privileged accounts/secrets, define folder/template hierarchy and import/clean accounts before onboarding into the vault. Implement automated rotation and lifecycle controls for secrets and machine credentials. Automate credential rotation, integrate with CI/CD and workload platforms, and plan for synchronized rotation where workloads consume credentials in multiple locations. Configure access policies, conditional controls and enforce least privilege in the platform. Define role/group templates, conditional/step up policies and RBAC/approver workflows, minimizing custom code and templating configurations for scalability. Key Interfaces IT Team in particular the IT Infrastructure and Operations team and service desk. Operational Resiliency Team All business areas across the Group 3rd party suppliers Microsoft Account Management Team Person Specification Knowledge / Experience Microsoft 365 certification, with demonstrable experience delivering Microsoft 365 solutions in a fast paced environment. Significant experience of Microsoft 365 Administration, including IDAM, the Microsoft Admin Centre's, SharePoint and other core apps. Understand M365 Teams integration capabilities with M365, SharePoint Online and Third Party Apps. Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies. Experience of producing high quality documentation and user guides for the wider business. Experience in undertaking business impact assessments for major M365 updates, as well as analysing complex technical issues and proposing appropriate solutions. Experience of working with third party providers e.g. Microsoft technical support, Consultancies etc. Experience administering EntraID Conditional Access, PIM, Custom Security Attributes, Access Packages (EPM) Experience with identity governance frameworks (e.g., JML workflows, access reviews). Experience with Microsoft Graph API. Experience of working with KeyCloak identity platform. IDAM configuration based on the Microsoft EntraID platform, Microsoft Active Directory as well as other 3rd party providers. Experience of working with and gaining ISO27001 adoption. Working knowledge and hands on platform configuration (PAM/AM/IGA), scripting for integrations, CI/CD/DevOps familiarity, secrets/certificate lifecycle knowledge, testing and observability tooling, vendor/partner management, and the ability to translate technical outcomes into outcome driven metrics. Qualifications Minimum of one below is required: Microsoft Certified: M365 Administrator Microsoft Certified: Identity and Access Administrator Associate Below are desirable: ITIL V4 KeyCloak Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Expert Knowledge Communication & Confidence About Us Life, Work and Benefits At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive. As a service led, relationship driven bank, in person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, our Agile Working Policy offers one day a week working from home. Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.

A financial services firm in Greater London is looking for a Release and Environment Manager to oversee the delivery of changes through test environments into production. You will manage environment strategies, govern release plans, and ensure compliance with regulations while fostering collaboration across teams. Looking for ITIL certified candidates with experience in managing dependencies and a strong stakeholder management skillset. The position offers hybrid work flexibility and a comprehensive benefits package.

Job Purpose Arbuthnot Latham are currently progressing through a period of significant business and IT transformation, developing out their internal and external facing systems and proposition. The Release and Environment Manager is responsible for providing structure and oversight to the process of delivering change safely through the non-production test environments and into the production estate. The role is responsible for defining standards, processes and governance across all environments, ensuring environments are robust, fit for purpose and that all activities performed within the environment are conducted in a timely manner aligned to plan. Acting horizontally across both Change and IT functions, the Release and Environment Manager will collaborate with delivery teams, technical leads, testing, operations, and business stakeholders to build and maintain optimised release plans, manage environment usage and scheduling, and proactively identify and resolve release or environment related conflicts. The role will drive the adoption of Release, Environment, and Configuration Management practices aligned to ITIL 4 and industry best practice, promoting consistent, controlled, and safe delivery of change. This includes influencing stakeholders across the business to ensure disciplined planning, versioning, change control, and configuration integrity. The role holder must place customer outcomes at the heart of all decisions, ensuring that all changes are assessed, governed, and executed in a way that supports compliance with the FCA and PRA Conduct Rules and delivers positive outcomes for consumers. Key Responsibilities: Environment Governance & Dependency Management: Act as the central coordinator for test environment usage across the portfolio, developing and maintaining ownership of the environment strategy and approach for all non-production environments. Effectively manage releases across the environment stack for concurrent projects. Chair the Environment and Release Governance Forum to plan, schedule, and arbitrate environment bookings, conflicts, and freezes. Provide consultancy and support to colleagues for how best to deliver against the existing release plan. Create and maintain a clear, shared view of environment dependencies, release calendars, and project milestones. Work closely with Heads of Platform, Project Managers, Development, and Test Leads to forecast demand and mitigate scheduling clashes. Manage environment access controls and permissions in line with bank security policies. Oversee the regular patching, update, and maintenance of applications within the test environments. Coordinate with Infrastructure and Application Support teams to ensure environments are built to specification and remain stable. Establish and monitor key health metrics for environments (uptime, performance, data integrity). Manage the deployment of code drops from development into the various test stages, ensuring consistency and accuracy. Assist with the triage and resolution of environmental issues and defects. Document environment topologies, configurations, and operational procedures. Process Improvement & Collaboration: Analyse environment and release metrics, continuously improving environment provisioning, and booking processes. Develop and enforce standards and best practices for environment usage. Foster strong collaborative relationships with Technology, Change, and Business teams. Manage risks and issues related to test environments, escalating where necessary. Integrate Release Management with Configuration Management. Development of Release and Configuration Management Frameworks aligning with ITIL guidelines. Comprehensive Release Plans, documenting scope, objectives, timelines and required resources. Maintain and manage the IT estate configuration and version control procedures. Underpin the test process by providing high integrity test environments through quality configuration, versioning and code management techniques. Definition of governance, processes and controls to manage environments, including their code and configuration. Introduce documented repeatable processes for saves, restores and support test data set requirements. Manage the release management plan, helping to resolve conflicts where they arise. Provide orchestration, co ordination and communication of any deployment or environment activity in line with agreed release management plan (where possible, harnessing functionality within ServiceNow). Active input in the identification and management of Environment/Release Risks and Issues. Provide training and support for any release/environment process which is required by users within Arbuthnot Latham (or their 3rd party partners). Work with the test team to act as gate keeper for activities within the environments. Collaborate with other functions to gain awareness of Environment User Access and permissions. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Test Team Director of Change Head of PMO Head(s) of Platform Technical Leads and Senior Application Specialists 3rd Party providers of Software IT, Operations and Business SMEs involved in testing CISO Person Specification Knowledge/ Experience/Skills: Proven experience as a Test Environment Manager, Release Manager, or similar role within a financial services or other highly regulated environment. Demonstrable experience managing complex dependencies across multiple projects and integrated platforms. Extensive knowledge and experience in creating and maintaining release plans. Technical understanding of application architectures, APIs, and databases. Experience in scheduling, coordinating, and chairing governance meetings. Excellent stakeholder management and communication skills, with the ability to manage conflicting priorities. Strong problem solving skills and a proactive, service oriented mindset. Knowledge of ITIL principles (Change, Incident, Configuration Management). Knowledge of software development and testing lifecycles. Proficient understanding and experience of using a recognised Work Management Tool (such as ServiceNow, Azure DevOps and JIRA) to support consistent processes and practices. Skills: Ability to operate autonomously. Good analytical and problem solving ability. Ability to manage self and manage others through multiple conflicting priorities, adapting to changing business demands. Excellent interpersonal and influencing skills. Clear, concise communication (written and verbal). Good presentation and facilitation skills. Attention to detail, quality, high standards and controls. Ability to escal o and report issues, risks or concerns in a timely manner. Qualifications: ITIL & Professional Qualifications Mandatory: ITIL 4 Foundation certification. Proven practical experience in applying ITIL practices, specifically Release Management, Deployment Management, and Change Enablement, within a complex IT environment. Highly Desirable: ITIL 4 Managing Professional (MP) designation, or progress towards it, with specific preference for the following specialist modules: ITIL 4 Specialist: Drive Stakeholder Value (DSV) ITIL 4 Specialist: Create, Deliver and Support (CDS) Certification in a recognised Agile or DevOps methodology (e.g., SAFe Release Train Engineer (RTE), DASA DevOps Fundamentals). Advantageous: ITIL 4 Strategist: Direct, Plan and Improve (DPI) certification. Foundational cloud platform certification (e.g., Microsoft Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital Leader). Awareness level security certification (e.g., (ISC) Certified in Cybersecurity (CC), CompTIA Security+). Team Working Influencing Others Change Focus Working Proactively Planning and Reviewing Communication and Confidence About Us Life, Work and Benefits At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive. As a service led, relationship driven bank, in person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, our Agile Working Policy offers one day a week working from home. Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers . click apply for full job details