Made Tech Limited

Made Tech Limited is on a mission to use technology to improve public services. We deliver custom software for central and local government, health, and the NHS, with a strong emphasis on outcomes. Our DevOps culture, cloud focus, and language-agnostic teams drive continual learning and impact. We encourage all backgrounds to apply and support growth with a learning budget and mentoring opportunities. Remote working is supported for many roles, with collaboration and delivery at the heart of

People Systems & AI Specialist FTC - 6 months Salary - £45,000 per year pro rata Made Tech is a technology company, and our People function should lead by example. As our People Systems & AI Specialist, you are the technical engine behind our "Powerhouse" goal. This is a dedicated, fixed term role designed to provide the impetus and expertise needed to modernise our tech stack and enable future maintenance to be as self sufficient and require minimal manual input as is possible. You will own the optimisation of our core HRIS, but your real impact will be in automation and augmentation. You will identify "admin-heavy" workflows and replace them with elegant, automated solutions and AI driven workflows. You are the bridge between raw people data and strategic insights, ensuring that our systems don't just store information, but actively drive better decision making across the business and continue to be systems of engagement. Key Responsibilities HRIS Optimisation & Mastery: Conduct a deep diving audit of our current HRIS capabilities, clean up data structures and ensure we utilise 100% of the system's potential to drive efficiency. Workflow Automation Lead: Identify the top 10 most manual/repetitive tasks in the People lifecycle (e.g. contract changes, onboarding triggers, leave approvals) and build automated workflows to handle them using tools like Zapier, Workato, or native system integrations. AI Implementation & Tech Enablement: Lead the practical rollout of AI tools within the People team. Build and deploy custom AI assistants (GPTs or agents) to handle internal queries, audit payroll data, and assist in sentiment analysis. Integration Engineering: Ensure our People tech stack (ATS, HRIS, LMS, Payroll) is fully joined up, minimising data silos and ensuring a seamless sign on experience for employees. Digital Upskilling: Act as a mentor to the wider People team, building their confidence and capability in using new tools and automation techniques so the transformation continues after your tenure. Skills, Knowledge and Expertise Systems Expert: Deep experience with multiple HRIS platforms (e.g. HiBob, BambooHR, Workday) and a proven track record of complex implementations. Automation Fluency: No code/low code enthusiast with the ability to connect systems and automate triggers to save hundreds of hours of manual work. AI Practitioner: Hands on experience building custom agents or using LLMs to solve specific operational problems. Data Visualisation: Comprehensive skills in Tableau, PowerBI, or Google Looker Studio, with the ability to turn "messy data" into a clear, strategic story. Project Management Rigour: Ruthlessly organised, focusing on Minimum Viable Products and rapid delivery cycles, especially in a fixed term context. Translator Ability: Flexibility to relate complex information and processes to engineering squads and People team specialists, ensuring everyone is aligned on the digital roadmap. Benefits 30 days Holiday - 30 days of paid annual leave plus bank holidays (pro rata). Paid counselling - financial and legal advice available. Flexible benefit platform including a Smart Tech scheme, Cycle to Work scheme and an individual benefits allowance for health care cash plan or pension plan. Optional social and wellbeing calendar of events for employees to join if they choose. We encourage people from under represented groups to apply for roles with us. Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Join us in our mission to use technology to improve society for everyone.

A technology firm in the UK is seeking a People Systems & AI Specialist for a 6-month FTC role focused on optimizing HRIS and implementing automation solutions. You'll drive digital transformation by enhancing workflows with AI deployments, ensuring seamless integration of systems, and mentoring staff on new technology. With a salary of £45,000 pro rata and benefits like 30 days holiday, this position is perfect for technical experts passionate about improving the efficiency of HR operations.

Location & Working Pattern Location: Bristol, London, Manchester or Swansea with a hybrid working policy. Working pattern: shifts of 08:00-17:00 or 09:00-18:00 (Monday Friday), or limited peak periods shifts of 07:00-16:00 or 10:00-19:00. Depending on client contracts, you may be required to join an out of hours on call rota, which comes with additional compensation. About the Role As an application support engineer at Made Tech you will work collaboratively within Managed Service teams to onboard new services without disruption, deliver enhancements, provide ongoing maintenance and support services, and continuously improve both digital services and service operations using DevSecOps practices and data driven user analytics. Operating within a managed service environment, you will maintain a range of digital services, data services, and platform offerings. You will maintain application management procedures and documentation and manage application enhancements through to live operation. Key Responsibilities Participate in proactive knowledge transfer activities with incumbent suppliers Conduct code review and quality analysis, including the review of complete services and implementation of code scanning tooling Review and improve technical documentation such as architecture overviews, deployment process definition and incident resolution runbooks Ensure all requests for support are dealt with according to set standards and procedures, and suggest ways to improve those processes over time Participate in incident investigation/root cause analysis and deliver technical solutions targeting the root cause within agreed SLAs Implement application enhancements to improve business performance, applying a holistic product lens to services Provide out of hours support where necessary - shifts managed via on call rota Automate and improve monitoring of application performance, including setting up cloud and application level monitoring tooling Update documentation such as knowledge base articles, playbooks and service definitions Apply test driven development, ensure appropriate test coverage and evidencing testing outcomes Design, build and maintain CI/CD pipelines including automated testing supporting multiple environments Act as an active member of Made Tech's communities of practice, sharing knowledge and learning from others Skills, Knowledge & Expertise Demonstrated experience in application coding - making changes or bug fixing to an application code base Experience with common IT Service Management (ITSM) tooling such as ServiceNow, Zendesk, PagerDuty and/or Jira Service Desk Experience working with agile methodologies and agile ways of working Experience with incident management Experience with cloud technologies such as AWS Experience with at least one programming language and knowledge of SOLID principles, object oriented programming and TDD Familiarity with IaC (Infrastructure as Code) such as Terraform Security Clearance (SC) Eligibility An increasing number of our customers specify a minimum of SC (security check) clearance to work on their projects. Successful candidates for this role must be eligible for SC, which requires 5 years UK residency and 5 years employment history (or full time education). Candidates who are not eligible for SC will not be progressed further in the selection process.

A technology service provider is seeking an Application Support Engineer to join their team. This role requires working collaboratively within Managed Service teams to enhance and maintain digital services. Responsibilities include conducting code reviews, automating monitoring processes, and managing application performance improvements. The ideal candidate will have substantial experience in application coding, familiarity with IT Service Management tools, and eligibility for Security Clearance. The position offers a hybrid working arrangement across multiple locations in the UK.

A dynamic technology company in Greater London is seeking a Software Engineer to create impactful technologies for public services. You will work with a variety of programming languages and cloud platforms, engaging in agile development practices. The company values learning and diversity, offering flexible remote work options and comprehensive benefits. This role requires collaborative efforts and a willingness to mentor others, fostering an inclusive environment for all backgrounds.

Made Tech Limited's Cyber practice seeks a Lead Security Analyst to set the technical direction for the SOC and own the quality of detections, threat hunting, and incident response on the engagement. You'll shape the threat landscape, drive the detection backlog, and build the analysts around you, pairing on complex investigations and ensuring detections are version controlled and peer reviewed for continuous improvement.

Are you a Software Engineer that wants to actually see real world impact from what you help to create? Our mission is simple! We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. At Made Tech, we're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage all people from underrepresented groups to apply for roles with us. Have we caught your interest? Please read on As a Software Engineer you will actively contribute to planning of work and the development of features, helping to define the features and approach to delivering them. You will proactively pick up complex features, seeking guidance and support when needed to complete them, and be comfortable architecting and delivering simple features in new contexts. You will have the opportunity to work across a variety of technologies and will need to be comfortable doing so. Our teams have used Java, Ruby, Python, ES6 with React, as well as C# with .NET Core, and plenty more stacks. We don't limit ourselves as a company to particular technologies and we expect all our engineers to be keen on learning new skills. Key responsibilities Write code with test driven development Deliver within an agile environment Work with a variety of programming languages (right tool for the job mentality) Work with databases (Postgres, MySQL, MongoDB) Work with (and learn around) cloud platforms such as AWS, GCP and/or Azure Debug in a range of systems Work on your own self development - we value keen learners Mentor others Champion Clean Architectures (Object Oriented Programming, SOLID Principles, Code Smells, etc.) Skills, knowledge and expertise We want our teams and individuals to grow. If you don't have the following skills, you will have access to a learning budget, experienced team members and a wider learning and mentoring culture that can help you develop the following: Work directly with customers and users Working within multidisciplinary teams with product, design, and technology working within the same cycles Showcasing and presentation skills Agile practices such as Scrum, XP, and/or Kanban Familiarity with architectural and design patterns Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Here are some of our most popular benefits listed below: Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice Flexible benefits platform - includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan Optional social and wellbeing calendar - events for all employees to join should they choose to

Our Principal Delivery Managers are responsible for leading and delivering strategically significant, complex client engagements across our portfolio of clients. We believe that great delivery stems from a thorough understanding of our clients and their needs, strong discipline, subject matter expertise, excellent leadership and a clear vision of lasting and effective change in a public sector environment. We expect our Principal Delivery Managers to bring all of that and enthuse our delivery teams with the same passion. The successful candidate will lead the Delivery Management aspects of our client engagements and oversee delivery within the account or industry when appropriate. They will coach and develop team members, providing detailed performance feedback and monitoring overall delivery to achieve the highest levels of client satisfaction. Our Principal Delivery Managers are responsible for engaging with clients to understand their challenges and build lasting trusted advisor relationships. They will oversee multiple concurrent client deliveries to ensure quality and drive best practice sharing across our engagements and industries. Key responsibilities Collaborate with clients to understand their needs, provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials Assess project performance as part of the billable delivery team, Quality Assure (QA) the deliverables and outcomes, and ensure client satisfaction. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to develop their careers Act as a Technical Authority (of your appropriate capability) to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge Participate in business development activities, including bids and pre sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues Serve as a thought leader within Made Tech, our account engagements and the wider public sector and represent the company at industry events Skills, knowledge and expertise Client Understanding of the issues and challenges that the public sector faces in delivering services that make the best use of data and digital capabilities, transforming legacy infrastructure, and taking an innovative and user centric approach Ability to innovate and take learnings from the commercial sector, other countries and advances in technology and apply them to UK Public Sector challenges to create tangible solutions for our clients Experience building trusted advisor relationships with senior client stakeholders within the public sector Leadership Experience building and leading high performing, consulting teams and creating leveraged engagements to provide cost effective, profitable, successful client facing delivery Leadership of bids and solution shaping to produce compelling proposals that help Made Tech win new business and grow the industry Experience managing third party partnerships and suppliers (in conjunction with Made Tech colleagues) to provide a consolidated and seamless delivery team to clients People Management Ambassadors of belonging at Made Tech, advocating and championing organisational commitments and priorities, recognising their role in modelling the way and embodying our values Compelling communicators, ensuring key information is swiftly cascaded, understood, and feedback gathered and shared Using their coaching skills to enable people to be their best, regularly and routinely providing meaningful, positive and constructive feedback Make decisions that support the best interests of the business while recognising that our people are its foundation, striving to achieve the best outcomes for individuals through persuasive and persistent efforts, ensuring these decisions uphold both the short and long term sustainability of the business Inspire innovation and spark curiosity, encourage people to be positively disruptive and challenge the status quo Seek collective success above personal glory, strive to ensure a constant culture of inclusion, trust and transparency Lead your direct reports and positively influence the wider organisation as an inspiring people manager in line with our people manager objectives and key results Practice Experience delivering complex and difficult engagements that span multiple capabilities for user facing digital and data services in the public sector Experience identifying opportunities based on client needs and developing targeted solutions to progress the development of the opportunity Experience working with sales professionals and commercial responsibility for strategic organisational goals Delivery Management Proven experience in Agile project and programme management, or delivery management in the digital, software and services industry Proven track record of successfully managing and delivering large scale projects and portfolios (including fixed price), accountable for delivery on the account to scope, budget and quality Strong leadership and team management skills; having actively coached, mentored and managed (directly or matrix) diverse teams achieving demonstrable positive people results Experience identifying performance issues and working within a matrixed organisation to ensure they are addressed Experience driving the use of appropriate tools, templates, approaches, methodologies and playbooks on deliveries to ensure consistent quality without impacting innovation and client focus Experience coaching teams and clients in adopting best practice in Agile practices, RAID management, milestone delivery and reporting metrics Experience relentlessly advocating and driving delivery of value into the hands of users fast and iterating delivery with a user centred approach Able to distil large complex deliveries into concise and comprehensive reporting for senior stakeholders, showing progress towards outcomes and milestones to meet contractual commitments Support hiring activities including interviewing and outreach As an authority in delivery management, regularly contributes to the community of practice Benefits 30 days holiday, plus bank holidays Remote working - part time remote working for all staff Paid counselling, financial and legal advice Flexible benefit platform: Smart Tech scheme, Cycle to Work scheme, individual benefits allowance including healthcare cash plan or pension plan Optional social and wellbeing calendar of events for all employees Location Any UK Office Hub (Bristol / London / Manchester / Swansea) Diversity and Inclusion We encourage people from underrepresented groups to apply. The talent team will assist with any adjustments needed for the application process. Security Clearance Eligibility for Security Clearance (SC) is required. SC requires a minimum of five years of continuous UK residency. If it becomes apparent during the interview process that a candidate is not eligible, the application will not be progressed.

Made Tech Limited is seeking a Principal Delivery Manager to lead complex client engagements in the UK. The role involves building trusted advisor relationships with clients, overseeing multiple projects, and coaching team members to ensure high levels of client satisfaction. Key responsibilities include engaging with clients, assessing project performance, and participating in business development activities. Ideal candidates should have experience in managing public sector projects and excellent leadership skills. The position offers flexible working arrangements and a comprehensive benefits package.

Made Tech Limited is seeking a Senior Security Analyst to enhance security capabilities in the UK public sector. In this role, you will lead threat hunts and incident responses, while mentoring junior analysts and contributing to service improvement. Your hands-on technical experience will make a significant impact on client security, ensuring your work aligns with UK government standards. Join us to protect sensitive public data and shape the future of digital services.

About Made Tech Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the PMO Analyst, you will help establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech. Key responsibilities Delivery operations support Produce financial reports for account teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track, manage and report account expenses. Account invoice review and approvals. Client asset management. Support onboarding new team members and create rotation plans where appropriate. Support the team with travel and accommodation booking as required. Provide timely and visual client-ready reporting on SLA/KPI adherence, social value commitments, financial performance, commercials and delivery status at the agreed frequency level to a range of stakeholders across the business, up to C-Suite level. Manage reporting on contract/SoW compliance. Manage team work plans/ schedules and on-site register Facilitate key meetings/ ceremonies with stakeholders where appropriate. Delivery assurance support Establish and maintain standards for projects. Offer guidance on best practices and processes for managing projects. Monitor progress against plans and report on results. Schedule and facilitate reviews to ensure projects are on track. Oversee dependencies, action/ issue monitoring, and controls and help to perform health checks work streams/ SoWs Be an active participant in the Delivery Management community within the engagement and Made Tech. Capability improvements Build and implement plans to improve the Agile delivery management capability. Participate as part of the PMO team in delivering improvements and changes to the Delivery Management capability. Provide subject matter expertise in agile project management disciplines to continuously improve the Delivery Management skills and adoption of best practice. Skills, knowledge and expertise Advanced spreadsheet skills are essential. Experience in manipulating, analysing and visualising data, automated tasks and creating complex reports (mastering advanced formulas, functions, data validation, pivot tables, macros and charting techniques) Experience leading or supporting business change programs or portfolios. Programme office delivery experience within the full lifecycle of cross functional projects (software engineering, user experience, architecture, etc.). Experience in managing/ influencing colleagues and peers to achieve required business outcomes (timesheet compliance, policy adherence, etc.). Able to use soft power to create influence and know when to escalate to achieve required outcomes. Experience of project scheduling, risk management, budget management, and tracking the realisation of benefits. Experience of identifying and managing risks, dependencies and assumptions using a robust RAID management process. Experience of managing issues using a robust process to identify action plans and track remediations to conclusion. Experience of building project plans and tracking adherence to plans, including dependencies and inter-dependencies, within an Agile delivery model. Experience in coaching others in Agile project management best practices. Clear and confident communication skills; able to partner and work with stakeholders from client organisations and across the business, including C-Suite executives. Experience in managing the activities of a project team in a matrixed project organisation. SC eligibility: An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Paid counselling - we offer paid counselling as well as financial and legal advice Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Join us in our mission to use technology to improve society for everyone. Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Our talent team will review all applications, and while we may use AI to help speed up the process, a real human will always make the final decisions. Once reviewed, shortlisted applicants will be invited to a screening. This is a 25-30 minute call with someone in our talent team who is hiring for the role. Once screenings have taken place the hiring manager will review the shortlist and invites to interview will be sent. You may then be invited to an initial virtual interview which is usually with the hiring manager or a couple of members from the team. This is usually around 45 - 60 minutes and the format may vary depending on the role. If you progress, you'll be invited to a final stage interview which is usually with two members of the team. The format varies depending on the role and this is usually an hour. Final conversation with one of our exec members. Register your interest to be notified of any roles that come along that meet your criteria.

A technology consultancy firm in the UK seeks a dynamic PMO Analyst to enhance Agile delivery management. You will support delivery operations, ensure project compliance, and improve capabilities across the organization. The ideal candidate has advanced spreadsheet skills, project management experience, and the ability to communicate effectively with diverse stakeholders. SC eligibility is necessary, ensuring successful applicants have 5 years of continuous UK residency. Join us in our mission to improve public services through technology.

A technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient triage of issues, monitoring production solutions, and collaboration with internal teams. Ideal candidates will have a strong IT background and experience in supporting digital services, along with excellent communication skills. The company offers a flexible benefits platform, including paid counselling and health plans.

A leading technology firm in the UK is seeking a Principal Service Delivery Manager to design and deliver managed service solutions for customers in the Public Sector. This role involves working with various teams and stakeholders to drive continuous improvement in service delivery. Ideal candidates will have experience in leadership roles, an understanding of service management, and a track record of working with Public Sector clients. Strong organizational skills and the ability to generate and implement strategies are essential. This position includes numerous benefits aimed at employee wellbeing.

About Made Tech Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As the Principal Service Delivery Manager, you will design, lead and deliver managed service solutions for Made Tech customers. You will work with Made Tech principals across our disciplines including data, security, engineering and strategy, as well as delivery partners to ensure business critical services are transitioned and supported with minimal risk and meet the needs of our customers. You will leverage your deep ITIL knowledge and experience of offering managed services to customers, help shape our services and define our service delivery approach. You will also contribute to Made Tech's growth, by working with marketing on thought leadership content, speaking at events and perform pre-sales activities such as responding to bids. Key responsibilities Principal Service Delivery Manager's at Made Tech are responsible for managing services across Central Government, Health and Public Safety & Defence: Assessing the existing operational processes in place with our customers, providing recommendations for improvements and designing target operating models. Taking responsibility for understanding service requirements, shaping and delivering transition programmes on customer accounts providing SME engagement as a specialist managed service consultant. Implementing ways of working that encourage continuous improvement and user focused changes across a range of digital, data and platform services, without compromising on the stability and reliability of the service. Providing pre-sales support on bids using customer, stakeholder and managed services knowledge to meet customer needs, adding significant value and credibility and maximising bid opportunities for Made Tech. Champions and leads the development of knowledge management approaches and defines operational processes and systems to monitor, evaluate and maintain knowledge across flexible service management teams. Create repeatable and reusable processes that allow Managed Services to be delivered in a modular way. Taking the lead on establishing contracts and SOWs with customers, working closely with Client partners to manage customer relationships and build opportunities. Working closely with the engineering teams to define transition and support processes for products and services deployed across multiple government departments and/or local authorities. Implements processes, tools, and teams to ensure that the transition of services, service components and packages is planned and compliant; including but not limited to release and deployment activities, security patches and upgrade packages. Providing specialist advisory services and guidance, support and team leadership to our service teams and customers such as shaping the design and delivery of transition programmes, target operating models, supporting business case reviews and assuring key deliverables. Providing content generation and leading on support to industry objectives such as leading marketing initiatives, blogs, speaking at events etc. Leading and championing the Managed Service practice across Made Tech through CoP leadership and development and delivery of training/briefings, providing coaching and mentoring support etc. Promote and demonstrate continuous feedback such as from colleagues and customers and create and deliver plans to act on feedback. All team members share responsibility for maintaining our Service Management System. This includes actively contributing to its upkeep, ensuring documentation remains accurate and current, and staying aware of ongoing service activities, improvements, and compliance obligations. Skills, knowledge and expertise A track record of working directly with Public Sector customers and users of Public Service products and services Experience working in a leadership role within a technology consultancy Evidence of developing support services for greenfield digital, data and platform products Knowledge of service management tooling and experience in integrating tools across organisations Repeated experience in designing transition plans for replacing incumbent service management suppliers and for transitioning services from Beta into Live through service acceptance governance Hands on experience of working closely with other disciplines (e.g. security, architecture, engineering) as part of a multidisciplinary approach Experience of defining governance processes and procedures, and applying governance and oversight to a range of deliveries Generating playbooks and defining learning plans for a wide range of skill levels Facilitating and delivering cross-skilling to support delivery managers and project managers SC eligibility: An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Paid counselling - we offer paid counselling as well as financial and legal advice Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.

A technology services company in London is seeking a Client Partner to manage and grow strategic accounts within the health sector. The role involves developing account strategies, exceeding multi-million pound sales targets, and fostering strong relationships with clients. Candidates should have a successful track record in account management and a deep understanding of digital services in the public sector.