Blinx Technology
Key Responsibilities Work both independently and with the wider infrastructure team to support, sometimes at unsociable hours, a broad range of enterprise infrastructure Work with architecture team members to design resilient, secure and performant infrastructure solutions Assist in the resolution of incidents and problems, and own issues related to technology areas you specialise in At all times work professionally and to high standards, applying industry best practise and our own processes, defining them where they are absent Flexibility to travel occasionally to support projects, migrations etc occasionally across EMEA, USA and beyond Your Professional Experience and Skills A minimum of five years infrastructure support and/or engineering experience, in at least some of the technologies in use at Blinx and/or our customers Numerate and literate. Able to articulate complex technical matters in simple terms. Strong preference for documentation to solidify consensus and plans Knowledge of ITIL processes and strong understanding of change, problem and incident management Experience balancing time between BAU and project. Able to manage own workload Curious and investigative by nature, seeks opportunities to enhance platforms and environments Self-starter, able to identify, propose and implement improvement opportunities without prompting Knowledge of monitoring tools, ITSM, project management methodologies, document management systems, diagramming etc advantageous Successfully contributed to several infrastructure projects including refreshes, relocations, upgrades and greenfield deployments Technical experience Must have technical experience: An (ideally extensive ) understanding of networking principles, routing, switching, VLANs, subnetting, firewalls, Wi-Fi An (ideally extensive ) understanding of hardware virtualisation (ideally VMWare ESX) and centralised storage (fibre channel ideally) Infrastructure diagramming capability Familiarity with cloud networking principles, particularly Azure ExpressRoute Knowledge of at least one SD-WAN solution Good understanding of the Office 365 suite in particular Exchange online and hybrid Exchange integrations Competent Windows administrator covering Active Directory Excellent adherence to high documentation and record keeping, sharing knowledge with the rest of Blinx in an accessible and up-to-date state Nice to have technical competencies: Experience with Palo Alto and/or Fortinet firewalls & remote access solutions Advanced networking principals such as BGP, OSPF, STP and a certification in Cisco networking or Fortinet security HPE Aruba, Unifi and/or Cisco Meraki experience in substantial enterprise settings Hands-on experience deploying enterprise LAN and Wireless solutions, including security platforms Hands-on experience supporting and deploying enterprise scale VMWare clusters including HA/DRS and DR/backup solutions such as Veeam/CommVault etc Direct experience of brocade fibre channel switching, iSCSI and HPE storage Experience dealing with physical data centre infrastructure such as room-scale UPSs, fire suppression systems, HVAC and so on On prem/hybrid Exchange, some exposure to SQL/Oracle/Linux etc advantageous Experience of at least one infrastructure monitoring tool, including how to integrate network, virtualization, storage etc components Qualifications CCNP preferred Fortinet NSE4 preferred Microsoft Certified Professional in at least one of Exchange, Azure or Active Directory preferred A post-high school (tertiary) qualification in Maths, English or Engineering preferred
Key Responsibilities Work both independently and with the wider infrastructure team to support, sometimes at unsociable hours, a broad range of enterprise infrastructure Work with architecture team members to design resilient, secure and performant infrastructure solutions Assist in the resolution of incidents and problems, and own issues related to technology areas you specialise in At all times work professionally and to high standards, applying industry best practise and our own processes, defining them where they are absent Flexibility to travel occasionally to support projects, migrations etc occasionally across EMEA, USA and beyond Your Professional Experience and Skills A minimum of five years infrastructure support and/or engineering experience, in at least some of the technologies in use at Blinx and/or our customers Numerate and literate. Able to articulate complex technical matters in simple terms. Strong preference for documentation to solidify consensus and plans Knowledge of ITIL processes and strong understanding of change, problem and incident management Experience balancing time between BAU and project. Able to manage own workload Curious and investigative by nature, seeks opportunities to enhance platforms and environments Self-starter, able to identify, propose and implement improvement opportunities without prompting Knowledge of monitoring tools, ITSM, project management methodologies, document management systems, diagramming etc advantageous Successfully contributed to several infrastructure projects including refreshes, relocations, upgrades and greenfield deployments Technical experience Must have technical experience: An (ideally extensive ) understanding of networking principles, routing, switching, VLANs, subnetting, firewalls, Wi-Fi An (ideally extensive ) understanding of hardware virtualisation (ideally VMWare ESX) and centralised storage (fibre channel ideally) Infrastructure diagramming capability Familiarity with cloud networking principles, particularly Azure ExpressRoute Knowledge of at least one SD-WAN solution Good understanding of the Office 365 suite in particular Exchange online and hybrid Exchange integrations Competent Windows administrator covering Active Directory Excellent adherence to high documentation and record keeping, sharing knowledge with the rest of Blinx in an accessible and up-to-date state Nice to have technical competencies: Experience with Palo Alto and/or Fortinet firewalls & remote access solutions Advanced networking principals such as BGP, OSPF, STP and a certification in Cisco networking or Fortinet security HPE Aruba, Unifi and/or Cisco Meraki experience in substantial enterprise settings Hands-on experience deploying enterprise LAN and Wireless solutions, including security platforms Hands-on experience supporting and deploying enterprise scale VMWare clusters including HA/DRS and DR/backup solutions such as Veeam/CommVault etc Direct experience of brocade fibre channel switching, iSCSI and HPE storage Experience dealing with physical data centre infrastructure such as room-scale UPSs, fire suppression systems, HVAC and so on On prem/hybrid Exchange, some exposure to SQL/Oracle/Linux etc advantageous Experience of at least one infrastructure monitoring tool, including how to integrate network, virtualization, storage etc components Qualifications CCNP preferred Fortinet NSE4 preferred Microsoft Certified Professional in at least one of Exchange, Azure or Active Directory preferred A post-high school (tertiary) qualification in Maths, English or Engineering preferred