Comoro

Technical Account Manager Workplace - On Site / Chippenham/West of England £45k to £55k basic, Double OTE and excellent Benefits. Our client is a leading provider of Fibre connectivity and Managed IT Services, supporting businesses across South and the wider UK market. In this Technical Account Manager role, you will act as a trusted technical partner to a portfolio of Corporate, Enterprise and Public Sector customers, ensuring they gain maximum value from connectivity, managed IT and cybersecurity solutions. You will build a strong understanding of each customer s technical landscape and business priorities, offering proactive advice and support throughout the customer journey. By working closely with Sales, Solutions, Engineering and Service Delivery teams, you will help increase product adoption, reduce technical risk and deliver clear, measurable outcomes. Sitting at the intersection of commercial and technical teams, this position combines hands-on technical knowledge with strong relationship management, helping to strengthen long-term customer partnerships and uncover further opportunities for value. Key responsibilities: Build a deep understanding of each customer s technical environment, infrastructure and business goals. Act as a trusted technical advisor, guiding customers on best practice, product capability and future roadmaps. Create and maintain Technical Success Plans that drive adoption, optimisation, upgrades, migrations and service improvement. Recommend solutions that improve performance, resilience, scalability, security and measurable customer outcomes. Spot technical risks early and coordinate mitigation plans, including disaster recovery, continuity and security input where needed. Work closely with Sales, Solutions, Engineering, Service Delivery, Support and technical specialists to deliver joined-up customer success. Capture customer feedback and identify value-led opportunities that support renewals, product improvements and long-term account growth. Your Skills and Experience Essential Experience in a Technical Account Manager, Solutions Consultant, Technical Customer Success or similar customer-facing technical role. Strong understanding of networking, telecommunications, managed IT or cybersecurity. Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences. Strong stakeholder management, planning and problem-solving skills. A collaborative approach with the ability to work effectively across technical and commercial teams. Commercial awareness and a customer-first mindset. Desirable Knowledge of cloud platforms, networking technologies or cybersecurity solutions. Relevant technical or industry certifications.

Business Development Manager Salary: £50k to £65k plus Uncapped Commission Location: Portsmouth/Hybrid Our client is an industry leading is a UK-based company that specialises in providing custom built computer hardware, and IT managed services to Businesses and the Public Sector. This role will focus on the Maritime Sector of Defence This is a consultative, collaborative and solution-led business development role focused on driving revenue growth. You ll be supported by the Head of Defence Sales, Business Development colleagues as well as sales support specialists and technical experts, enabling you to focus on high-value sales activity. Defence sales often involve longer, strategic sales cycles, so your on-target earnings (OTE) will build as your pipeline matures, typically accelerating in year two and beyond. Key Responsibilities: Identify, qualify, and pursue new business opportunities to convert into sales, building a strong and sustainable pipeline Maintain accurate pipeline visibility and forecasts using CRM tools (SFDC and HubSpot) Develop high-value relationships with key stakeholders across defence, intelligence, and industry partners Act as a trusted advisor, understanding customer challenges and delivering tailored, value-led solutions Collaborate with internal technical and support teams to shape realistic, customer-centric propositions Balance new business acquisition with account growth, expanding into new areas within existing customers Stay ahead of defence market trends, procurement routes, and customer priorities Knowledge and experience: We re looking for someone who combines strong knowledge of the maritime defence sector with commercial drive and excellent relationship-building skills You ll bring experience in business development sales, or a Defence (Maritime) environment, along with an understanding of procurement processes, frameworks, and tendering. You ll have an ability to generate new business through proactive networking and outreach, as well as building trusted relationships with senior stakeholders. With a results-driven mindset, you ll be confident working towards targets and using your communication, negotiation, and consultative sales skills to turn opportunities into orders. This role would suit either a former member of the Armed Forces with maritime experience who has transitioned into a commercial role, or a sales professional with experience working with defence customers. Either way, you ll be confident navigating the sector and turning insight into opportunity. SC clearance is required, ideally you will be SC cleared now but the company will take you through the process if not.