NonStop Consulting Ltd

Head of Support Fully Remote Permanent Competitive Salary + Benefits A rapidly scaling connectivity platform is seeking a Head of Support to lead and redefine its global support function. The company's mission is to make seamless, affordable mobile connectivity available to businesses and their customers worldwide, and this role will be key to delivering that vision at scale. The Role The Head of Support will set the strategic direction for global support operations while ensuring world-class partner and customer experience. This position combines leadership with hands-on technical operations, optimising processes, tooling and workflows to support rapid growth. Key responsibilities include: Leading and scaling a distributed team of 1st line agents and external support partners, with dotted-line oversight of 2nd line engineers Redefining support operations to align with growth, scalability and customer satisfaction objectives Partnering with Product, Data and Customer Success teams in a cloud-native environment Optimising support tooling, workflows and SLAs, including automation, integrations and reporting Driving continuous improvement and proactive customer support across all channels Requirements Proven experience leading and scaling global support teams in SaaS, telecoms or connectivity sectors Strong technical understanding of support operations and tooling (e.g. Zendesk, Intercom, Salesforce, Jira) Experience collaborating with product and engineering teams to align support with product development A track record of driving measurable improvements in customer satisfaction and operational efficiency Comfortable working in a fast-paced, high-growth, fully remote environment Why Join This role offers the opportunity to work fully remote with an international team, lead a global support function, and make a significant impact on the scalability and success of a disruptive player in mobile connectivity. Apply now with your CV and let's start the conversation.

We are currently recruiting for Senior Java Developers, withexperience in Java 21 to join a great complex project with the UK GOV for 12 months, hybrid working in Leeds. Essential: Suitable candidates must be eligible to undergo SC Clearance - minimum of 5 years in UK Experience with Java 21 Strong TDD/ BDD. Experience with large micro-service architectures Implementing API's for internal and external use. Desirable :Knowledge of Mongo DB/ Jackson/ JAX-RS / mocking frameworks such as Mockito, and messaging platforms(ActiveMQ or Kafka). Interviews will start as soon good candidates are available, if you are interested do not delay the response and forward you updated CV today. If you would like to discuss further about this opportunity or others in the UK Public Sector, please reach out (extension 8144) and ask for Cristina Ghenu or you may email me at

We are looking to speak to DV Cleared candidates with Security Assurance experience in relation to a 2 years assignment with the UK Government! This is a Contract with the UK Government, on a high-profile assignment, something that will add a significant amount of value to your profile, making it easier to secure future roles and earn more money *Due to the nature of the assignment details need to remain vague, but the central requirements are: Security Assurance Network support Excellent communications skills/stakeholder management ITIL; CompTIA certifications ideally Experience across the Defence Industry, ideally in military operations DV Clearance Call me, Alex Manea, at NonStop Recruitment now for a confidential conversation. Contact me on or : +, please send your CV in word format OR if this does not sound like the opportunity for you, but you are a professional having worked with the Public Sector or the UK Government, please feel free to get in touch, to see other opportunities we may have within this field.

NonStop Consulting is looking to recruit a Business System Developer for a government contracting authority. It is a 6 months contract in Milton Keynes( 2 days remote, 3 days in the office). This is a fantastic opportunity for someone who is looking to join the government sector and gain reputable experience, which will open career doors for you moving forward. Requirements: Rail Sector experience Developer with minimum 2 years business experience Experience or preference of Livewire Managing source code releases. Use of appropriate tools to manage/track tasks including Jira and Bitbucket. Investigating and fixing software faults and bugs as assigned. Assisting in providing development time scales and estimates. Assisting in providing technical feedback on business requirements. Laravel 8, JavaScript, Vue2 , MySQL and Git version control What's in it for you ? Quick turn around - The client is looking to have someone offered and in place as soon as possible, meaning if you have recently been looking for a role due to COVID or any other reason you can start pretty much straight away. The role gives you the opportunity to extend your skills, improve them and maybe learn something new along the way as they are always invested in continuous learning and development of their staff. Progression - As you gain more experience in the public sector you will be considered for future, new roles within different government departments, roles which come with more responsibility and a higher salary. To apply for this position or to speak about other available positions please get in touch with Diana Anghel at NonStop Consulting. E-mail address: Phone: + Internal Extension: 8112

Senior Research Operations Officer - Gov. Senior Contract If you are a skilled User Researcher with extensive operations and people management experience, this has your name written all over it. A highly sought-after Central Government client is looking for a Senior Research Operations Officer for a 6 month remote contract. This is a great opportunity for an operations and User Research professional to have a valuable impact and boost their future opportunities, especially within Central Government. Essential experience requirements: 2+ years exp in roles related to research operations 1+ years exp as people manager Research governance and ethics savviness Benefits: Senior Rate High chances of contract extension Public Sector senior experience Network enhancing opportunities Increased future contracting opportunities Opportunity to contribute to the improvement and development of UK Healthcare Sector *IR35:in scope *Location: WFH If this job appeals to you please apply here or send your CV to me, Casian I. Oros, on the NonStop Consulting website or on my Linkedin. If you are not available but you know someone that would be interested, please forward this to them and help the people in your network. NonStop is one of the largest and fastest growing specialised life-sciences & Med-tech recruitment companies in Europe. We are proud members of the APSCo life sciences group who ensure we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Switzerland, Romania, Luxembourg, US and the Czech Republic and we hold labour leasing licences for all EU8 countries. Please visit our website for a full list of the niche markets we cover. If this is for you, please click on the job title below to view the Job Description and apply to it! Equally, if you think there is someone in your network that might be interested, do not hesitate to let us know so we can get the ball rolling. Have a blessed day and rest of the week, #LiveJobs #Nonstopconsulting #UX #UR #UI #research #operations #publicsector #recruitment #recruiter #headhunt

NonStop Consulting is looking to recruit a Senior Digital Security Specialist, available to work remote for a reputable Central Government authority until restrictions lift, on an initial 6 months contract. The client is seeking someone with experience working in a Security Engineering or Security Operations capacity within an enterprise organisation. Necessary skills & requirements: Significant experience with ELK stack and enterprise production Deep understanding of data manipulation and ingestion from variety of sources Background in a DevOps/Sysadmin role in Linux environments Deep Understanding of AWS (EC2, S3, IAM, Route53, VPC) and an advocate for IaC, automation & CI/CD (Ansible, Terraform) What's in it for you? Career progression - This role is a fantastic opportunity for someone who is looking to expand their knowledge and join the public sector to gain valuable insight and experience which will allow you to advance into new positions with more responsibilities and a higher salary! Quick turn around - The client is looking for someone ready to start on the job as soon as possible, meaning if you have recently been looking to begin a new role immediately, with this opportunity you could start right away ! We are currently interviewing, but still accepting applications. If you are interested, please send across your CV today! To apply for this position or ask more questions about it, get in touch with Radu Bunea at NonStop Consulting.