Network Manager West London Full Time Permanent We re working with one of London s most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You ll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation s technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you ll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Take responsibility for cyber security controls, backups, disaster recovery and business continuity What they re looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Package Monday to Thursday: 8:00am to 5:00pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure
17/06/2026
Full time
Network Manager West London Full Time Permanent We re working with one of London s most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You ll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation s technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you ll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Take responsibility for cyber security controls, backups, disaster recovery and business continuity What they re looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Package Monday to Thursday: 8:00am to 5:00pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure
Network Manager West London Full Time Permanent We're working with one of London's most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You'll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation's technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you'll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Take responsibility for cyber security controls, backups, disaster recovery and business continuity What they're looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Package Monday to Thursday: 8:00am to 5:00pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure
17/06/2026
Full time
Network Manager West London Full Time Permanent We're working with one of London's most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You'll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation's technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you'll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Take responsibility for cyber security controls, backups, disaster recovery and business continuity What they're looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Package Monday to Thursday: 8:00am to 5:00pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
17/06/2026
Full time
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company , reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Ensure solutions are secure, scalable, supportable, and commercially viable Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Support Sales and Account Management teams with tenders, bids, workshops, presentations, and technical discussions Translate customer requirements into deliverable technical solutions Assist with technical quotations and bill of materials Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off. Why apply? Senior education-focused technology consultancy role Hybrid working, with 2 to 3 days per week from home Opportunity to work with schools, academies, and Multi-Academy Trusts across the UK Broad role covering solution design, consultancy, pre-sales, and delivery oversight Excellent progression opportunities within a growing UK technology group MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business
16/06/2026
Full time
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company , reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Ensure solutions are secure, scalable, supportable, and commercially viable Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Support Sales and Account Management teams with tenders, bids, workshops, presentations, and technical discussions Translate customer requirements into deliverable technical solutions Assist with technical quotations and bill of materials Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off. Why apply? Senior education-focused technology consultancy role Hybrid working, with 2 to 3 days per week from home Opportunity to work with schools, academies, and Multi-Academy Trusts across the UK Broad role covering solution design, consultancy, pre-sales, and delivery oversight Excellent progression opportunities within a growing UK technology group MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business
Senior On-site IT Engineer We have an exciting opportunity for a Senior On-site Engineer to join our well-established client, supporting four school sites in Abingdon, Oxfordshire. This role would suit an experienced 2nd Line / Senior IT Technician who enjoys working in the education sector and providing high-quality on-site technical support to schools. Salary: £40,000 Location: Abingdon, Oxfordshire Role type: On-site Travel: A full driving licence and access to a car is required, as travel between school sites will be needed. The successful candidate will also be required to transport IT equipment between sites when needed. MFK Recruitment has successfully recruited 46 IT professionals for this well-established company over the past 5 years, with 32 still with the company. The company is extremely ambitious and is keen to attract people who want to progress and succeed. The vast majority of our candidates have progressed in a short space of time. Senior On-site IT Engineer - Main Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Diagnose and resolve technical issues, with a strong focus on first-time fix. Support Microsoft 365, Windows devices, networking, wireless, printing and education-specific systems. Ensure service level agreement standards are met. Provide exceptional service to staff, students and other stakeholders. Keep accurate records of all support activity and site information using IT service management tools. Complete administration, documentation and technical records promptly and accurately. Promote best practice and adhere to change control processes. Support IT projects, upgrades, rollouts and site improvements. Liaise with internal teams and third-party suppliers where required. Help ensure the IT environment remains secure, reliable and fit for purpose. Transport IT kit between school sites when required. Senior On-site IT Engineer - Knowledge and Experience Required: Previous experience in a 2nd Line, Senior IT Technician, Field Engineer or On-site Engineer role. Strong experience supporting schools, education environments or multi-site organisations would be highly desirable. Experience installing, configuring and troubleshooting Microsoft Windows platforms and applications. Good working knowledge of Microsoft 365, including user accounts, permissions, troubleshooting and administration. Experience with Active Directory, Azure / Microsoft Entra and Intune. Good networking knowledge, including switches, wireless, routers, firewalls and VPNs. Experience supporting Windows Server environments. Strong desktop, laptop, printer and peripheral support skills. Experience supporting Windows 10 and Windows 11. Excellent communication and customer service skills. Ability to work independently across multiple sites. Strong organisation and documentation skills. Full UK driving licence and access to a car. Technologies You May Work With: Microsoft 365 Microsoft Azure Microsoft Entra Microsoft Intune Microsoft Teams Microsoft SharePoint Microsoft Purview Windows Server Windows 10 / Windows 11 Smoothwall Firewall Cisco Meraki HP Aruba PaperCut 3CX Phone Systems Google Workspace / G Suite Google Classroom SENSO Autotask Datto RMM Net2 Google Chrome Microsoft Edge Benefits and Highlights: Friendly and supportive team Personalised training platform Skills assessments and personalised progression plans Microsoft and Google training courses Accreditations and exams supported One-to-one training Excellent career progression opportunities Increased holiday allowance with length of service Increased sick pay with length of service Company healthcare available Purchase discounts Private mileage Social and team-building activities Employee assistance programme This is an excellent opportunity for a Senior On-site IT Engineer who is looking to join a progressive, people-focused company that invests heavily in training, development and career progression.
16/06/2026
Full time
Senior On-site IT Engineer We have an exciting opportunity for a Senior On-site Engineer to join our well-established client, supporting four school sites in Abingdon, Oxfordshire. This role would suit an experienced 2nd Line / Senior IT Technician who enjoys working in the education sector and providing high-quality on-site technical support to schools. Salary: £40,000 Location: Abingdon, Oxfordshire Role type: On-site Travel: A full driving licence and access to a car is required, as travel between school sites will be needed. The successful candidate will also be required to transport IT equipment between sites when needed. MFK Recruitment has successfully recruited 46 IT professionals for this well-established company over the past 5 years, with 32 still with the company. The company is extremely ambitious and is keen to attract people who want to progress and succeed. The vast majority of our candidates have progressed in a short space of time. Senior On-site IT Engineer - Main Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Diagnose and resolve technical issues, with a strong focus on first-time fix. Support Microsoft 365, Windows devices, networking, wireless, printing and education-specific systems. Ensure service level agreement standards are met. Provide exceptional service to staff, students and other stakeholders. Keep accurate records of all support activity and site information using IT service management tools. Complete administration, documentation and technical records promptly and accurately. Promote best practice and adhere to change control processes. Support IT projects, upgrades, rollouts and site improvements. Liaise with internal teams and third-party suppliers where required. Help ensure the IT environment remains secure, reliable and fit for purpose. Transport IT kit between school sites when required. Senior On-site IT Engineer - Knowledge and Experience Required: Previous experience in a 2nd Line, Senior IT Technician, Field Engineer or On-site Engineer role. Strong experience supporting schools, education environments or multi-site organisations would be highly desirable. Experience installing, configuring and troubleshooting Microsoft Windows platforms and applications. Good working knowledge of Microsoft 365, including user accounts, permissions, troubleshooting and administration. Experience with Active Directory, Azure / Microsoft Entra and Intune. Good networking knowledge, including switches, wireless, routers, firewalls and VPNs. Experience supporting Windows Server environments. Strong desktop, laptop, printer and peripheral support skills. Experience supporting Windows 10 and Windows 11. Excellent communication and customer service skills. Ability to work independently across multiple sites. Strong organisation and documentation skills. Full UK driving licence and access to a car. Technologies You May Work With: Microsoft 365 Microsoft Azure Microsoft Entra Microsoft Intune Microsoft Teams Microsoft SharePoint Microsoft Purview Windows Server Windows 10 / Windows 11 Smoothwall Firewall Cisco Meraki HP Aruba PaperCut 3CX Phone Systems Google Workspace / G Suite Google Classroom SENSO Autotask Datto RMM Net2 Google Chrome Microsoft Edge Benefits and Highlights: Friendly and supportive team Personalised training platform Skills assessments and personalised progression plans Microsoft and Google training courses Accreditations and exams supported One-to-one training Excellent career progression opportunities Increased holiday allowance with length of service Increased sick pay with length of service Company healthcare available Purchase discounts Private mileage Social and team-building activities Employee assistance programme This is an excellent opportunity for a Senior On-site IT Engineer who is looking to join a progressive, people-focused company that invests heavily in training, development and career progression.
IT Field Engineer Location: Manchester Salary: £35,000 Hours: 37.5 hours per week Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud solutions, infrastructure support, cyber security, communications, and business technology services to a varied client base. The business has grown significantly over recent years and offers excellent long-term career development. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company , which is a strong reflection of the career progression, stability, and opportunities available. This is an excellent opportunity for an experienced IT Field Engineer who enjoys working with a broad range of technologies, visiting customer sites, supporting projects, and being part of a collaborative technical team. The role The IT Field Engineer will provide both on-site and remote technical support to clients across the UK. You will be responsible for installing, configuring, maintaining, and troubleshooting IT systems, hardware, software, networking equipment, and cloud-based services. The role will involve regular travel to customer sites, supporting reactive technical issues, planned project work, system rollouts, migrations, infrastructure upgrades, and new site setups. When not working in the field, you will support the service desk with escalated tickets and remote troubleshooting. This role would suit someone who is technically strong, customer-focused, organised, and comfortable working across both support and project environments. Key responsibilities Provide on-site technical support to clients across the UK Install, configure, maintain, and troubleshoot IT hardware, software, networks, and infrastructure Support IT projects including migrations, deployments, upgrades, office moves, and new site setups Work closely with senior engineers, project teams, and service desk colleagues Diagnose and resolve hardware, software, server, cloud, and network issues Provide 1st and 2nd line support when required Assist with escalated service desk tickets when not attending customer sites Support Microsoft 365, Azure, Active Directory, Windows Server, and endpoint environments Troubleshoot networking technologies including TCP/IP, VLANs, firewalls, and wireless networks Support firewall technologies such as Fortinet, Cisco, SonicWall, or WatchGuard Support backup and recovery solutions, including Veeam and Azure Backup Assist with virtualisation platforms including VMware, Hyper-V, AVD, and RDS Maintain accurate documentation, ticket updates, and technical records Deliver excellent customer service and clear communication at all times Identify recurring issues and recommend long-term improvements Manage workload effectively across travel, project work, and support responsibilities Skills and experience required Minimum of three years' experience in a similar IT support, field engineer, or infrastructure support role Previous MSP experience or experience in a customer-focused technical support environment Strong knowledge of Microsoft technologies including Microsoft 365, Azure, Windows, Active Directory, Group Policy, and Windows Server Good all-round infrastructure knowledge across networking, servers, endpoints, cloud, and security Experience troubleshooting PCs, servers, printers, scanners, switches, firewalls, and networked devices Good understanding of cyber security technologies such as firewalls, web filtering, endpoint protection, and recovery solutions Experience with backup solutions such as Veeam Experience with VMware and/or Hyper-V Strong problem-solving and troubleshooting skills Excellent written and verbal communication skills Ability to take ownership of user issues and work proactively Full clean UK driving licence Willingness to travel to customer sites across the UK Desirable experience Microsoft certifications in Azure, Microsoft 365, or related technologies VMware VCP Citrix experience Veeam certifications or strong Veeam experience Experience supporting Apple Mac environments Experience working on cloud migrations, infrastructure upgrades, and larger IT projects Personal attributes The successful candidate will be a technology enthusiast who enjoys solving problems and working with people. You will be approachable, organised, and able to work both independently and as part of a wider technical team. You will be someone who takes pride in delivering excellent customer service, enjoys learning new technologies, and wants to build a long-term career within a growing technology business. Why apply? Join a growing UK technology group with strong career development opportunities Work across a wide range of technologies, clients, and projects Excellent progression opportunities within the wider group Stable and supportive working environment MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business Opportunity to develop technically across cloud, infrastructure, networking, cyber security, and project delivery
15/06/2026
Full time
IT Field Engineer Location: Manchester Salary: £35,000 Hours: 37.5 hours per week Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud solutions, infrastructure support, cyber security, communications, and business technology services to a varied client base. The business has grown significantly over recent years and offers excellent long-term career development. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company , which is a strong reflection of the career progression, stability, and opportunities available. This is an excellent opportunity for an experienced IT Field Engineer who enjoys working with a broad range of technologies, visiting customer sites, supporting projects, and being part of a collaborative technical team. The role The IT Field Engineer will provide both on-site and remote technical support to clients across the UK. You will be responsible for installing, configuring, maintaining, and troubleshooting IT systems, hardware, software, networking equipment, and cloud-based services. The role will involve regular travel to customer sites, supporting reactive technical issues, planned project work, system rollouts, migrations, infrastructure upgrades, and new site setups. When not working in the field, you will support the service desk with escalated tickets and remote troubleshooting. This role would suit someone who is technically strong, customer-focused, organised, and comfortable working across both support and project environments. Key responsibilities Provide on-site technical support to clients across the UK Install, configure, maintain, and troubleshoot IT hardware, software, networks, and infrastructure Support IT projects including migrations, deployments, upgrades, office moves, and new site setups Work closely with senior engineers, project teams, and service desk colleagues Diagnose and resolve hardware, software, server, cloud, and network issues Provide 1st and 2nd line support when required Assist with escalated service desk tickets when not attending customer sites Support Microsoft 365, Azure, Active Directory, Windows Server, and endpoint environments Troubleshoot networking technologies including TCP/IP, VLANs, firewalls, and wireless networks Support firewall technologies such as Fortinet, Cisco, SonicWall, or WatchGuard Support backup and recovery solutions, including Veeam and Azure Backup Assist with virtualisation platforms including VMware, Hyper-V, AVD, and RDS Maintain accurate documentation, ticket updates, and technical records Deliver excellent customer service and clear communication at all times Identify recurring issues and recommend long-term improvements Manage workload effectively across travel, project work, and support responsibilities Skills and experience required Minimum of three years' experience in a similar IT support, field engineer, or infrastructure support role Previous MSP experience or experience in a customer-focused technical support environment Strong knowledge of Microsoft technologies including Microsoft 365, Azure, Windows, Active Directory, Group Policy, and Windows Server Good all-round infrastructure knowledge across networking, servers, endpoints, cloud, and security Experience troubleshooting PCs, servers, printers, scanners, switches, firewalls, and networked devices Good understanding of cyber security technologies such as firewalls, web filtering, endpoint protection, and recovery solutions Experience with backup solutions such as Veeam Experience with VMware and/or Hyper-V Strong problem-solving and troubleshooting skills Excellent written and verbal communication skills Ability to take ownership of user issues and work proactively Full clean UK driving licence Willingness to travel to customer sites across the UK Desirable experience Microsoft certifications in Azure, Microsoft 365, or related technologies VMware VCP Citrix experience Veeam certifications or strong Veeam experience Experience supporting Apple Mac environments Experience working on cloud migrations, infrastructure upgrades, and larger IT projects Personal attributes The successful candidate will be a technology enthusiast who enjoys solving problems and working with people. You will be approachable, organised, and able to work both independently and as part of a wider technical team. You will be someone who takes pride in delivering excellent customer service, enjoys learning new technologies, and wants to build a long-term career within a growing technology business. Why apply? Join a growing UK technology group with strong career development opportunities Work across a wide range of technologies, clients, and projects Excellent progression opportunities within the wider group Stable and supportive working environment MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business Opportunity to develop technically across cloud, infrastructure, networking, cyber security, and project delivery
Senior On-site IT Engineer We have an exciting opportunity for a Senior On-site Engineer to join our well-established client, supporting four school sites in Abingdon, Oxfordshire. This role would suit an experienced 2nd Line / Senior IT Technician who enjoys working in the education sector and providing high-quality on-site technical support to schools. Salary: 40,000 Location: Abingdon, Oxfordshire Role type: On-site Travel: A full driving licence and access to a car is required, as travel between school sites will be needed. The successful candidate will also be required to transport IT equipment between sites when needed. MFK Recruitment has successfully recruited 46 IT professionals for this well-established company over the past 5 years, with 32 still with the company. The company is extremely ambitious and is keen to attract people who want to progress and succeed. The vast majority of our candidates have progressed in a short space of time. Senior On-site IT Engineer - Main Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Support IT projects, upgrades, rollouts and site improvements. Senior On-site IT Engineer - Knowledge and Experience Required: Previous experience in a 2nd Line, Senior IT Technician, Field Engineer or On-site Engineer role. Strong experience supporting schools, education environments or multi-site organisations would be highly desirable. Good working knowledge of Microsoft 365, including user accounts, permissions, troubleshooting and administration. Experience with Active Directory, Azure / Microsoft Entra and Intune. Good networking knowledge, including switches, wireless, routers, firewalls and VPNs. Technologies You May Work With: Microsoft 365 Microsoft Azure Microsoft Entra Microsoft Intune Windows 10 / Windows 11 Smoothwall Firewall Cisco Meraki HP Aruba Google Workspace / G Suite Google Classroom Datto RMM Benefits and Highlights: Personalised training platform Skills assessments and personalised progression plans Microsoft and Google training courses Accreditations and exams supported Excellent career progression opportunities Increased holiday allowance with length of service Increased sick pay with length of service Company healthcare available Purchase discounts Social and team-building activities This is an excellent opportunity for a Senior On-site IT Engineer who is looking to join a progressive, people-focused company that invests heavily in training, development and career progression.
01/06/2026
Full time
Senior On-site IT Engineer We have an exciting opportunity for a Senior On-site Engineer to join our well-established client, supporting four school sites in Abingdon, Oxfordshire. This role would suit an experienced 2nd Line / Senior IT Technician who enjoys working in the education sector and providing high-quality on-site technical support to schools. Salary: 40,000 Location: Abingdon, Oxfordshire Role type: On-site Travel: A full driving licence and access to a car is required, as travel between school sites will be needed. The successful candidate will also be required to transport IT equipment between sites when needed. MFK Recruitment has successfully recruited 46 IT professionals for this well-established company over the past 5 years, with 32 still with the company. The company is extremely ambitious and is keen to attract people who want to progress and succeed. The vast majority of our candidates have progressed in a short space of time. Senior On-site IT Engineer - Main Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Support IT projects, upgrades, rollouts and site improvements. Senior On-site IT Engineer - Knowledge and Experience Required: Previous experience in a 2nd Line, Senior IT Technician, Field Engineer or On-site Engineer role. Strong experience supporting schools, education environments or multi-site organisations would be highly desirable. Good working knowledge of Microsoft 365, including user accounts, permissions, troubleshooting and administration. Experience with Active Directory, Azure / Microsoft Entra and Intune. Good networking knowledge, including switches, wireless, routers, firewalls and VPNs. Technologies You May Work With: Microsoft 365 Microsoft Azure Microsoft Entra Microsoft Intune Windows 10 / Windows 11 Smoothwall Firewall Cisco Meraki HP Aruba Google Workspace / G Suite Google Classroom Datto RMM Benefits and Highlights: Personalised training platform Skills assessments and personalised progression plans Microsoft and Google training courses Accreditations and exams supported Excellent career progression opportunities Increased holiday allowance with length of service Increased sick pay with length of service Company healthcare available Purchase discounts Social and team-building activities This is an excellent opportunity for a Senior On-site IT Engineer who is looking to join a progressive, people-focused company that invests heavily in training, development and career progression.
About the Role Our client is hiring a Frontend Engineer / Full Stack Product Engineer to help build the software that their customers interact with directly, as they continue to scale their product and technology function. We have already recruited 3 individuals to the company and are pleased to be supporting them again on this key hire. This is not a standard frontend role. The business is looking for someone with strong frontend capability, but also enough full stack knowledge to work closely with leadership on the wider software build. They need someone who can operate with a high level of ownership, move quickly, and help shape both product and engineering direction in a growing business. Senior Frontend Engineer / Full Stack Product Engineer - Role Purpose We are looking for a Frontend Engineer / Full Stack Product Engineer to build the software that customers interact with directly, while also working in parallel with the wider software team on broader technical delivery. This person will be responsible for turning complex operational and commercial data into interfaces that are clear, reliable, and genuinely useful. The product includes energy-related workflows such as metering, billing, consumption, reporting, and asset performance, but the client is also very open to candidates who have built in similarly complex environments such as trading or fintech. You will own key customer-facing product areas, work closely with data and backend teams, engage directly with stakeholders, and help decide what to build, how to build it, and how to improve it over time. They are especially keen to find someone enthusiastic about AI and modern AI-powered development tools, as well as someone open to integrating AI agents and automation into the product over time. This is a highly visible role within a small team, so a junior mindset is unlikely to be the right fit. They need someone confident operating without heavy direction. Senior Frontend Engineer / Full Stack Product Engineer - Key Responsibilities 1. Build Customer Platforms Design and build the interfaces through which customers view and interact with complex business data, including consumption, billing, operational workflows, reporting, and asset-related information Take ownership of the frontend codebase, defining architecture, component structure, and engineering standards 2. Work Across the Stack Bring enough backend knowledge to work effectively alongside leadership on the software side Read APIs confidently, understand schemas, and contribute to broader technical decision-making 4. Help Shape Engineering Practice Set up component libraries, testing approaches, and development conventions that the team will build on Help create an environment that is easy to onboard into as the team and product grow 5. Embrace AI and Modern Development Tools Use AI-powered programming tools to improve speed, quality, and engineering output Show willingness to work with AI and integrate agent-based workflows into software where useful Contribute to a forward-thinking engineering culture that embraces modern tooling in a practical way 6. Stay Close to the Customer and the Market Engage directly with customers and internal stakeholders to understand how the product is being used and where it can improve Build a working understanding of the UK energy market and wider commercial context What We re Looking For Strong frontend fundamentals across HTML, CSS, JavaScript, and a modern framework, ideally React A track record of shipping customer-facing products and being able to demonstrate their impact Strong product instinct, with the ability to think beyond the brief and focus on what users actually need Enough backend knowledge to work effectively across the stack and contribute beyond pure UI delivery Someone who enjoys ownership, pace, and building from the ground up Genuine enthusiasm for AI, modern engineering tools, and the integration of AI into software products Nice to Have 3-5+ years building customer-facing software in a product-led, startup, or scale-up environment Experience with data visualisation libraries and presenting large, complex datasets clearly Exposure to energy, trading, fintech, utilities, or another technically complex B2B sector Experience setting up a frontend codebase from scratch Enough backend familiarity to read APIs, spot schema issues, and work effectively across the stack What You ll Get A highly owned role at the centre of what customers actually see and use The opportunity to shape a product from an early stage into something customers rely on Close collaboration with a small leadership team, with direct input into product and technical direction The chance to build expertise across energy data, customer software, AI-enabled development, and complex product delivery Why Join? This Frontend Engineer / Full Stack Product Engineer opportunity offers the chance to join a business at an exciting stage of growth, where one very strong hire can have a major impact.
27/05/2026
Full time
About the Role Our client is hiring a Frontend Engineer / Full Stack Product Engineer to help build the software that their customers interact with directly, as they continue to scale their product and technology function. We have already recruited 3 individuals to the company and are pleased to be supporting them again on this key hire. This is not a standard frontend role. The business is looking for someone with strong frontend capability, but also enough full stack knowledge to work closely with leadership on the wider software build. They need someone who can operate with a high level of ownership, move quickly, and help shape both product and engineering direction in a growing business. Senior Frontend Engineer / Full Stack Product Engineer - Role Purpose We are looking for a Frontend Engineer / Full Stack Product Engineer to build the software that customers interact with directly, while also working in parallel with the wider software team on broader technical delivery. This person will be responsible for turning complex operational and commercial data into interfaces that are clear, reliable, and genuinely useful. The product includes energy-related workflows such as metering, billing, consumption, reporting, and asset performance, but the client is also very open to candidates who have built in similarly complex environments such as trading or fintech. You will own key customer-facing product areas, work closely with data and backend teams, engage directly with stakeholders, and help decide what to build, how to build it, and how to improve it over time. They are especially keen to find someone enthusiastic about AI and modern AI-powered development tools, as well as someone open to integrating AI agents and automation into the product over time. This is a highly visible role within a small team, so a junior mindset is unlikely to be the right fit. They need someone confident operating without heavy direction. Senior Frontend Engineer / Full Stack Product Engineer - Key Responsibilities 1. Build Customer Platforms Design and build the interfaces through which customers view and interact with complex business data, including consumption, billing, operational workflows, reporting, and asset-related information Take ownership of the frontend codebase, defining architecture, component structure, and engineering standards 2. Work Across the Stack Bring enough backend knowledge to work effectively alongside leadership on the software side Read APIs confidently, understand schemas, and contribute to broader technical decision-making 4. Help Shape Engineering Practice Set up component libraries, testing approaches, and development conventions that the team will build on Help create an environment that is easy to onboard into as the team and product grow 5. Embrace AI and Modern Development Tools Use AI-powered programming tools to improve speed, quality, and engineering output Show willingness to work with AI and integrate agent-based workflows into software where useful Contribute to a forward-thinking engineering culture that embraces modern tooling in a practical way 6. Stay Close to the Customer and the Market Engage directly with customers and internal stakeholders to understand how the product is being used and where it can improve Build a working understanding of the UK energy market and wider commercial context What We re Looking For Strong frontend fundamentals across HTML, CSS, JavaScript, and a modern framework, ideally React A track record of shipping customer-facing products and being able to demonstrate their impact Strong product instinct, with the ability to think beyond the brief and focus on what users actually need Enough backend knowledge to work effectively across the stack and contribute beyond pure UI delivery Someone who enjoys ownership, pace, and building from the ground up Genuine enthusiasm for AI, modern engineering tools, and the integration of AI into software products Nice to Have 3-5+ years building customer-facing software in a product-led, startup, or scale-up environment Experience with data visualisation libraries and presenting large, complex datasets clearly Exposure to energy, trading, fintech, utilities, or another technically complex B2B sector Experience setting up a frontend codebase from scratch Enough backend familiarity to read APIs, spot schema issues, and work effectively across the stack What You ll Get A highly owned role at the centre of what customers actually see and use The opportunity to shape a product from an early stage into something customers rely on Close collaboration with a small leadership team, with direct input into product and technical direction The chance to build expertise across energy data, customer software, AI-enabled development, and complex product delivery Why Join? This Frontend Engineer / Full Stack Product Engineer opportunity offers the chance to join a business at an exciting stage of growth, where one very strong hire can have a major impact.
We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they're very interested in having individuals join their team, who are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We're looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients' sites. We estimate 1 day per week with clients, 2 days per week on desk escalations and 2 days per week on projects, although this will vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT Support Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in processes to meet client needs and optimise performance. Senior IT Support Engineer - Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. Delivering project work as defined by the Head of Project Management Mobilising as a team & communicating effectively through the relevant channels in the event of high-risk business critical P1 outage or security incident Although there won't be an expectation to answer calls regularly, you will be placed in the 3rd tier phone queue in the event of busy periods Part of your role will require you to tackle proactive tasks such as Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled on a Change Advisory Board & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications and Experience: MSP experience or a customer-centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 5+ years of technical helpdesk environment Firewall Implementations -Fortigate/Cisco/SonicWall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer complex Networking questions.
03/10/2025
Full time
We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they're very interested in having individuals join their team, who are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We're looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients' sites. We estimate 1 day per week with clients, 2 days per week on desk escalations and 2 days per week on projects, although this will vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT Support Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in processes to meet client needs and optimise performance. Senior IT Support Engineer - Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. Delivering project work as defined by the Head of Project Management Mobilising as a team & communicating effectively through the relevant channels in the event of high-risk business critical P1 outage or security incident Although there won't be an expectation to answer calls regularly, you will be placed in the 3rd tier phone queue in the event of busy periods Part of your role will require you to tackle proactive tasks such as Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled on a Change Advisory Board & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications and Experience: MSP experience or a customer-centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 5+ years of technical helpdesk environment Firewall Implementations -Fortigate/Cisco/SonicWall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer complex Networking questions.
A highly reputable school based in East London is seeking a Network Manager to join them on a permanent basis. Network Manager job purpose: To be the team lead and escalation point for service delivery to customer-specific site, working closely with all service engineers and account managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Problem ownership with clear, concise customer communication whilst managing expectations by that in person, over the phone or via remote connectivity. Ensure support tickets are responded to within agreed customer SLA's and engineers are mentored and developed. Network Manager main responsibilities: Primary escalation point for all engineers within the customer site team Primary technical support advisory to the Operations Lead on all service-related incidents and problems Primary responsibility for guiding through major impacting service incidents, owning the investigation, diagnosis, identified of root cause and rollout of mitigating actions to permanently fix the underlying issue (working with HQ escalation where required) Be responsible for identifying opportunities within the customer site to work with account manager and service team to remove underlying issues affecting user experience, owning and following through to completion the rollout of any permanent fix Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first-time fix Responsible for direct leadership of a team of engineers including; identification of skills gaps, development and implementation of training programme at both individual and team level, tangible reporting to show a service improvement link between programme and individual performance Responsible for performance management of a team, regular score check-in's, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performance development plans and where necessary managing disciplinary reviews, reviews including performance grading and salary recommendations Network Manager qualifications and knowledge: 2 years of experience as a senior engineer/Manager supporting schools or colleges with previous experience at other levels Experience in managing or supporting projects Experience of working in a customer-facing role Familiar with working with SLA's to meet customer and requirements GSCE Maths and English DBS Enhanced clearance We are keen to hear from candidates with the following job titles: IT Support / Network Manager / 2nd Line Support / 3rd Line Support / IT Manager / Education Manager / Project Manager
06/10/2021
Full time
A highly reputable school based in East London is seeking a Network Manager to join them on a permanent basis. Network Manager job purpose: To be the team lead and escalation point for service delivery to customer-specific site, working closely with all service engineers and account managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Problem ownership with clear, concise customer communication whilst managing expectations by that in person, over the phone or via remote connectivity. Ensure support tickets are responded to within agreed customer SLA's and engineers are mentored and developed. Network Manager main responsibilities: Primary escalation point for all engineers within the customer site team Primary technical support advisory to the Operations Lead on all service-related incidents and problems Primary responsibility for guiding through major impacting service incidents, owning the investigation, diagnosis, identified of root cause and rollout of mitigating actions to permanently fix the underlying issue (working with HQ escalation where required) Be responsible for identifying opportunities within the customer site to work with account manager and service team to remove underlying issues affecting user experience, owning and following through to completion the rollout of any permanent fix Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first-time fix Responsible for direct leadership of a team of engineers including; identification of skills gaps, development and implementation of training programme at both individual and team level, tangible reporting to show a service improvement link between programme and individual performance Responsible for performance management of a team, regular score check-in's, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performance development plans and where necessary managing disciplinary reviews, reviews including performance grading and salary recommendations Network Manager qualifications and knowledge: 2 years of experience as a senior engineer/Manager supporting schools or colleges with previous experience at other levels Experience in managing or supporting projects Experience of working in a customer-facing role Familiar with working with SLA's to meet customer and requirements GSCE Maths and English DBS Enhanced clearance We are keen to hear from candidates with the following job titles: IT Support / Network Manager / 2nd Line Support / 3rd Line Support / IT Manager / Education Manager / Project Manager
We have an exciting opportunity for a Senior Embedded Software Engineer to join our client, in Eastcote, Northamptonshire. My client works with some of the biggest names in elite sport. They are growing their passionate and enthusiastic team to work on commercial tech projects within the global sports industry. Working as part of this dedicated, multi-disciplined group, you will be involved in the development of greenfield solutions that will change and disrupt elements of the global sports industry forever. What they can offer the Senior Embedded Software Engineer: Forget working on a mesh network monitoring soil moisture level, or a set of scales that connect to Strava. Working for my client, the Senior Embedded Software Engineer will be working alongside initiative-driven problem solvers on exciting new and pre-release products set to change the world, beginning with elite sport. Reporting to the Lead Embedded Systems Engineer, your expertise will be vital to the direction and implementation of robust embedded systems. About the Senior Embedded Software Engineer: Maybe you have an opinion on makefiles versus the IDE, or you wish more (or fewer) people would use the ternary operator. You think an RTOS is overkill or the only way to provide reliable operation. Whoever you are, if you are self-motivated, interested in new and emerging technologies, and always looking to grow, then come and change the world with them. Apply to join now if you are looking to create a big impact within a global industry, and want to gain a real sense of ownership whilst working on cutting-edge, industry-changing projects. Senior Embedded Software Engineer requirements: 6+ years commercial experience developing low-level source code Bare metal C programming experience for embedded devices Degree in Computer Science, Electronic Engineering or related Experience taking a product from initial idea creation right through to production Automotive communications protocols e.g. CAN Ability to work well within a multi-disciplinary R&D team, as well as on individual projects Experience running and taking part in code reviews Familiarly with schematics and data sheets Familiarity with debugging embedded software using common test equipment (oscilloscope, logic analyser, protocol analyser etc.) Bonus Points… Experience with STM32 product family and architecture Experience with Unit Testing and Static Analysis Experience with Jira Experience with HDL (VHDL or Verilog) Experience with C#.NET Knowledge of SQL database design and administration Experience with Linux Benefits… Chance to work at a fast-growing tech start up within global sport Excellent career opportunities Great work culture and environment Support in learning relevant technologies 25 Days holiday Casual dress code Free to use on-site gym Free on-site parking
05/10/2021
Full time
We have an exciting opportunity for a Senior Embedded Software Engineer to join our client, in Eastcote, Northamptonshire. My client works with some of the biggest names in elite sport. They are growing their passionate and enthusiastic team to work on commercial tech projects within the global sports industry. Working as part of this dedicated, multi-disciplined group, you will be involved in the development of greenfield solutions that will change and disrupt elements of the global sports industry forever. What they can offer the Senior Embedded Software Engineer: Forget working on a mesh network monitoring soil moisture level, or a set of scales that connect to Strava. Working for my client, the Senior Embedded Software Engineer will be working alongside initiative-driven problem solvers on exciting new and pre-release products set to change the world, beginning with elite sport. Reporting to the Lead Embedded Systems Engineer, your expertise will be vital to the direction and implementation of robust embedded systems. About the Senior Embedded Software Engineer: Maybe you have an opinion on makefiles versus the IDE, or you wish more (or fewer) people would use the ternary operator. You think an RTOS is overkill or the only way to provide reliable operation. Whoever you are, if you are self-motivated, interested in new and emerging technologies, and always looking to grow, then come and change the world with them. Apply to join now if you are looking to create a big impact within a global industry, and want to gain a real sense of ownership whilst working on cutting-edge, industry-changing projects. Senior Embedded Software Engineer requirements: 6+ years commercial experience developing low-level source code Bare metal C programming experience for embedded devices Degree in Computer Science, Electronic Engineering or related Experience taking a product from initial idea creation right through to production Automotive communications protocols e.g. CAN Ability to work well within a multi-disciplinary R&D team, as well as on individual projects Experience running and taking part in code reviews Familiarly with schematics and data sheets Familiarity with debugging embedded software using common test equipment (oscilloscope, logic analyser, protocol analyser etc.) Bonus Points… Experience with STM32 product family and architecture Experience with Unit Testing and Static Analysis Experience with Jira Experience with HDL (VHDL or Verilog) Experience with C#.NET Knowledge of SQL database design and administration Experience with Linux Benefits… Chance to work at a fast-growing tech start up within global sport Excellent career opportunities Great work culture and environment Support in learning relevant technologies 25 Days holiday Casual dress code Free to use on-site gym Free on-site parking
