Thrive IT Systems Ltd

We are currently looking for a Hearsay Community Manager with strong Paid Media expertise to join a leading organization within the financial services sector. The ideal candidate will have experience managing social media platforms in regulated environments and working with Hearsay to support sales and advisory teams while ensuring compliance. Key Responsibilities: Manage Hearsay platform operations including onboarding, profile maintenance, migrations, and offboarding Support RSAM profiles, connections, and compliance checks within the Hearsay platform Ensure all profiles meet disclosure and compliance standards Produce monthly compliance reports and remediate RSAM reports Review eLearning training reports and maintain training materials Provide user engagement, post engagement, and ticket reporting analytics Prepare quarterly KPI scorecards and reporting dashboards Manage and respond to social media queries from sales organizations Deliver training sessions, host office hours, and provide 1:1 user support Maintain LinkedIn profiles and manage social media governance processes Support onboarding and migration of users into Hearsay Manage social media mailboxes and troubleshoot user queries Mandatory Skills: Hands-on experience with Hearsay platform Google AdWords Paid Media Facebook Paid Media Instagram Paid Media LinkedIn Paid Media Twitter (X) Preferred Experience: Experience within Banking/Wealth Management/Financial Services Experience managing social media in regulated environments Strong stakeholder management and training capabilities