Manchester Digital is seeking an ambitious Test Automation Engineer to join their Technology department in Manchester. You will be critical in ensuring the quality and scalability of the CCaaS platform while developing automated test frameworks using C#, xUnit, Selenium, and Playwright. The ideal candidate should be comfortable in Agile environments, possess strong analytical skills, and have experience with AI in testing to drive innovation. The role offers hybrid working with significant growth opportunities and benefits.
18/07/2026
Full time
Manchester Digital is seeking an ambitious Test Automation Engineer to join their Technology department in Manchester. You will be critical in ensuring the quality and scalability of the CCaaS platform while developing automated test frameworks using C#, xUnit, Selenium, and Playwright. The ideal candidate should be comfortable in Agile environments, possess strong analytical skills, and have experience with AI in testing to drive innovation. The role offers hybrid working with significant growth opportunities and benefits.
We're the team behind the AI-powered customer engagement platform that's transforming how businesses connect with their customers - turning every conversation into a revenue-driving moment. Our platform helps contact centre teams achieve their goals through intelligent automation, predictive insights, and seamless customer experiences. We build technology that empowers people, not replaces them. We are proud of our reputation for combining cutting edge tech with down to earth people, we have big ambitions and a clear sense of who we are. Our culture is driven by our values: we take ownership, move fast, challenge the status quo, and learn constantly. Working at MaxContact means being stretched, you'll be trusted with responsibility early, expected to think commercially, and encouraged to act decisively. We don't stand still, and neither will you. At the same time, we believe high performance only works in a safe, supportive environment. You'll be surrounded by smart, driven people who want to see you succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better. We're builders, problem solvers, and customer champions who believe in innovation with purpose, human first technology, and delivering results that matter. You'll work alongside passionate colleagues building technology that directly impacts how thousands of businesses connect with millions of customers every day.If you're ambitious, curious, and excited by the idea of building something meaningful in a fast moving tech business. We are looking for an ambitious and curious Test Automation Engineer to join our Technology department at a really exciting time. Role Purpose As a Test Automation Engineer at MaxContact, you will play a critical role in ensuring the quality, reliability, and scalability of our mission critical CCaaS platform, while also supporting testing across our AI Agents and Conversation Analytics products. You will design, build, and evolve automated test frameworks and strategies that enable fast, safe, and confident delivery across backend services, frontend applications, and AI enabled systems. This includes deterministic systems (CCaaS) and non deterministic AI capabilities (for example, LLM driven workflows, analytics pipelines, and conversational agents). This role places strong emphasis on AI driven testing practices, using AI tools to improve test design, coverage, and maintenance, while also helping define how we validate AI behaviour safely and effectively in production systems. You will work closely with engineers, technical leads, product managers, and platform teams to embed quality as a first class concern across the software lifecycle, ensuring that automated testing supports both rapid delivery and high operational confidence in live customer environments. Key Repsonsabilities Test Automation & Quality Engineering Design, build, and maintain scalable automated test frameworks using C#, xUnit, Selenium, and Playwright across backend APIs and frontend applications. Define and implement testing strategies covering unit, integration, end to end, and regression testing, aligned to system risk and customer impact. Ensure automated tests are reliable, maintainable, and integrated into CI/CD pipelines to provide fast feedback and prevent regressions. Support testing across multiple products (CCaaS, AI Agents, Conversation Analytics), ensuring consistent quality standards and reusable testing patterns. AI Driven Testing & Validation Leverage AI tools to improve test generation, coverage analysis, and defect detection, while maintaining strong validation practices. Help define approaches for testing non deterministic AI systems, including: Prompt/output validation Dataset driven evaluation Regression testing of AI behaviour Guardrails and safety checks Collaborate with engineering teams to ensure AI enabled features are testable, observable, and production ready, with clear evaluation strategies. Frontend & API Test Coverage Build robust UI automation using Playwright/Selenium for critical customer journeys within CCaaS and associated products. Develop API and service level tests to validate backend behaviour, integrations, and performance characteristics. Ensure coverage aligns with real world usage in live contact centre environments, including edge cases and failure scenarios. CI/CD & Quality Gates Integrate automated testing into CI/CD pipelines, ensuring: Fast feedback loops Reliable test execution Clear reporting and visibility Define and evolve quality gates that balance delivery speed with production safety. Partner with Platform teams to improve test execution performance, stability, and scalability. Reliability, Observability & Production Confidence Contribute to improving system reliability by: Identifying gaps in test coverage Ensuring defects are reproducible and covered by regression tests Supporting incident investigations with test insights Work with teams to align testing with observability (logs, metrics, traces) to validate real world behaviour. Collaboration & Engineering Practices Collaborate closely with engineers during refinement and delivery to ensure testability is built into design. Participate in code reviews, pairing, and technical discussions, contributing a strong quality focused perspective. Promote shared ownership of quality across teams, not just within QA. Actively experiments with emerging AI engineering tools and workflows, sharing findings with the team and evolving personal practices as the tooling landscape advances. Help establish and evolve standards for test automation and AI assisted testing practices across Engineering. Values and Behaviours Customer Centric Ensure testing reflects real customer journeys and protects live environments. Own It Take responsibility for quality, test coverage, and production confidence. One Team Work closely with Engineering, Product, and Platform to deliver high quality outcomes. Make It Count Focus on tests that reduce risk, improve reliability, and enable faster delivery. Challenge The Status Quo Continuously improve testing approaches, tooling, and use of AI. Success Measures High automated test coverage across critical systems with low flakiness and fast feedback cycles. Reduced production defects and improved confidence in releases. Effective validation strategies for both deterministic and AI enabled features. Improved delivery speed through reliable CI/CD integrated testing. Delivers measurably faster and more thorough testing cycles through effective use of AI assisted workflows, including test generation, edge case discovery, and coverage analysis. Contributes to team level improvements in quality and defect prevention by sharing effective AI testing patterns. Training and Enablement As part of the role you will be required to constantly develop your skill set and take your personal growth seriously. Structured onboarding with clear expectations for quality ownership. Dedicated time for learning automation frameworks, platform architecture, and AI testing practices. Budget for certifications and conferences. Collaboration with experienced engineers and technical leads. Regular 1:1s and career development support. Opportunities to contribute to testing strategy, tooling, and AI evaluation practices Skills and Experience Strong experience in test automation using C#, xUnit, Selenium, and/or Playwright. Experience designing and implementing end to end and API level automated tests. Strong understanding of testing strategies across unit, integration, and E2E layers. Experience integrating tests into CI/CD pipelines. Ability to write clean, maintainable test code aligned with engineering standards. Strong analytical and debugging skills, with a focus on root cause analysis. Experience working in Agile Scrum teams. Comfortable using AI tools to support development and testing, with appropriate validation practices. Experience testing AI/LLM enabled systems, including evaluation and regression strategies. Familiarity with cloud environments, containerisation, and distributed systems. Experience testing real time or event driven systems. Exposure to contact centre / CCaaS platforms or similar SaaS products. Benefits and Perks 25 days annual leave plus your birthday off -So you can genuinely switch off, recharge, and bring your best self to work. Increased holiday entitlement with length of service - We recognise commitment and loyalty. As you grow with MaxContact, we give more back because owning it over time should be rewarded. Enhanced maternity and paternity packages -We support our people at every stage of life. By enabling families to take meaningful time when it matters most. Life insurance - Providing peace of mind for you and your loved ones reflects our commitment to doing the right thing and owning our responsibility to support our people beyond the workplace. Enhanced pension options- We help you invest in your future, not just your role today enabling you to make it count over the long term. Company paid sick leave-We trust our people to take the time they need to recover and return well. . click apply for full job details
18/07/2026
Full time
We're the team behind the AI-powered customer engagement platform that's transforming how businesses connect with their customers - turning every conversation into a revenue-driving moment. Our platform helps contact centre teams achieve their goals through intelligent automation, predictive insights, and seamless customer experiences. We build technology that empowers people, not replaces them. We are proud of our reputation for combining cutting edge tech with down to earth people, we have big ambitions and a clear sense of who we are. Our culture is driven by our values: we take ownership, move fast, challenge the status quo, and learn constantly. Working at MaxContact means being stretched, you'll be trusted with responsibility early, expected to think commercially, and encouraged to act decisively. We don't stand still, and neither will you. At the same time, we believe high performance only works in a safe, supportive environment. You'll be surrounded by smart, driven people who want to see you succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better. We're builders, problem solvers, and customer champions who believe in innovation with purpose, human first technology, and delivering results that matter. You'll work alongside passionate colleagues building technology that directly impacts how thousands of businesses connect with millions of customers every day.If you're ambitious, curious, and excited by the idea of building something meaningful in a fast moving tech business. We are looking for an ambitious and curious Test Automation Engineer to join our Technology department at a really exciting time. Role Purpose As a Test Automation Engineer at MaxContact, you will play a critical role in ensuring the quality, reliability, and scalability of our mission critical CCaaS platform, while also supporting testing across our AI Agents and Conversation Analytics products. You will design, build, and evolve automated test frameworks and strategies that enable fast, safe, and confident delivery across backend services, frontend applications, and AI enabled systems. This includes deterministic systems (CCaaS) and non deterministic AI capabilities (for example, LLM driven workflows, analytics pipelines, and conversational agents). This role places strong emphasis on AI driven testing practices, using AI tools to improve test design, coverage, and maintenance, while also helping define how we validate AI behaviour safely and effectively in production systems. You will work closely with engineers, technical leads, product managers, and platform teams to embed quality as a first class concern across the software lifecycle, ensuring that automated testing supports both rapid delivery and high operational confidence in live customer environments. Key Repsonsabilities Test Automation & Quality Engineering Design, build, and maintain scalable automated test frameworks using C#, xUnit, Selenium, and Playwright across backend APIs and frontend applications. Define and implement testing strategies covering unit, integration, end to end, and regression testing, aligned to system risk and customer impact. Ensure automated tests are reliable, maintainable, and integrated into CI/CD pipelines to provide fast feedback and prevent regressions. Support testing across multiple products (CCaaS, AI Agents, Conversation Analytics), ensuring consistent quality standards and reusable testing patterns. AI Driven Testing & Validation Leverage AI tools to improve test generation, coverage analysis, and defect detection, while maintaining strong validation practices. Help define approaches for testing non deterministic AI systems, including: Prompt/output validation Dataset driven evaluation Regression testing of AI behaviour Guardrails and safety checks Collaborate with engineering teams to ensure AI enabled features are testable, observable, and production ready, with clear evaluation strategies. Frontend & API Test Coverage Build robust UI automation using Playwright/Selenium for critical customer journeys within CCaaS and associated products. Develop API and service level tests to validate backend behaviour, integrations, and performance characteristics. Ensure coverage aligns with real world usage in live contact centre environments, including edge cases and failure scenarios. CI/CD & Quality Gates Integrate automated testing into CI/CD pipelines, ensuring: Fast feedback loops Reliable test execution Clear reporting and visibility Define and evolve quality gates that balance delivery speed with production safety. Partner with Platform teams to improve test execution performance, stability, and scalability. Reliability, Observability & Production Confidence Contribute to improving system reliability by: Identifying gaps in test coverage Ensuring defects are reproducible and covered by regression tests Supporting incident investigations with test insights Work with teams to align testing with observability (logs, metrics, traces) to validate real world behaviour. Collaboration & Engineering Practices Collaborate closely with engineers during refinement and delivery to ensure testability is built into design. Participate in code reviews, pairing, and technical discussions, contributing a strong quality focused perspective. Promote shared ownership of quality across teams, not just within QA. Actively experiments with emerging AI engineering tools and workflows, sharing findings with the team and evolving personal practices as the tooling landscape advances. Help establish and evolve standards for test automation and AI assisted testing practices across Engineering. Values and Behaviours Customer Centric Ensure testing reflects real customer journeys and protects live environments. Own It Take responsibility for quality, test coverage, and production confidence. One Team Work closely with Engineering, Product, and Platform to deliver high quality outcomes. Make It Count Focus on tests that reduce risk, improve reliability, and enable faster delivery. Challenge The Status Quo Continuously improve testing approaches, tooling, and use of AI. Success Measures High automated test coverage across critical systems with low flakiness and fast feedback cycles. Reduced production defects and improved confidence in releases. Effective validation strategies for both deterministic and AI enabled features. Improved delivery speed through reliable CI/CD integrated testing. Delivers measurably faster and more thorough testing cycles through effective use of AI assisted workflows, including test generation, edge case discovery, and coverage analysis. Contributes to team level improvements in quality and defect prevention by sharing effective AI testing patterns. Training and Enablement As part of the role you will be required to constantly develop your skill set and take your personal growth seriously. Structured onboarding with clear expectations for quality ownership. Dedicated time for learning automation frameworks, platform architecture, and AI testing practices. Budget for certifications and conferences. Collaboration with experienced engineers and technical leads. Regular 1:1s and career development support. Opportunities to contribute to testing strategy, tooling, and AI evaluation practices Skills and Experience Strong experience in test automation using C#, xUnit, Selenium, and/or Playwright. Experience designing and implementing end to end and API level automated tests. Strong understanding of testing strategies across unit, integration, and E2E layers. Experience integrating tests into CI/CD pipelines. Ability to write clean, maintainable test code aligned with engineering standards. Strong analytical and debugging skills, with a focus on root cause analysis. Experience working in Agile Scrum teams. Comfortable using AI tools to support development and testing, with appropriate validation practices. Experience testing AI/LLM enabled systems, including evaluation and regression strategies. Familiarity with cloud environments, containerisation, and distributed systems. Experience testing real time or event driven systems. Exposure to contact centre / CCaaS platforms or similar SaaS products. Benefits and Perks 25 days annual leave plus your birthday off -So you can genuinely switch off, recharge, and bring your best self to work. Increased holiday entitlement with length of service - We recognise commitment and loyalty. As you grow with MaxContact, we give more back because owning it over time should be rewarded. Enhanced maternity and paternity packages -We support our people at every stage of life. By enabling families to take meaningful time when it matters most. Life insurance - Providing peace of mind for you and your loved ones reflects our commitment to doing the right thing and owning our responsibility to support our people beyond the workplace. Enhanced pension options- We help you invest in your future, not just your role today enabling you to make it count over the long term. Company paid sick leave-We trust our people to take the time they need to recover and return well. . click apply for full job details
We're the team behind the AI-powered customer engagement platform that's transforming how businesses connect with their customers - turning every conversation into a revenue-driving moment. Our platform helps contact centre teams achieve their goals through intelligent automation, predictive insights, and seamless customer experiences. We build technology that empowers people, not replaces them. We are proud of our reputation for combining cutting edge tech with down to earth people, we have big ambitions and a clear sense of who we are. Our culture is driven by our values: we take ownership, move fast, challenge the status quo, and learn constantly. Working at MaxContact means being stretched, you'll be trusted with responsibility early, expected to think commercially, and encouraged to act decisively. We don't stand still, and neither will you. At the same time, we believe high performance only works in a safe, supportive environment. You'll be surrounded by smart, driven people who want to see you succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better. We're builders, problem-solvers, and customer champions who believe in innovation with purpose, human first technology, and delivering results that matter. You'll work alongside passionate colleagues building technology that directly impacts how thousands of businesses connect with millions of customers every day.If you're ambitious, curious, and excited by the idea of building something meaningful in a fast-moving tech business. We are looking for an ambitious and curious Software Engineer to join our Technology department at a really exciting time. Role Purpose As a Mid Level Software Engineer at MaxContact, you will be a core contributor to our mission critical CCaaS platform, delivering reliable, secure, and scalable software used by customers in live contact centre environments. You will work across multiple workstreams including Feature Enhancements, Sales Enablement, Tech Modernisation, and Customer Defects owning work end to end from design through to production. This role suits engineers who take pride in producing high quality, well tested code and who are comfortable balancing planned delivery with reactive, customer driven work in an Agile Scrum environment. Beyond traditional full stack development, this role places a strong emphasis on AI driven engineering practices. You will collaborate closely with other engineers to use AI developer tools responsibly, continuously refining how they are applied to improve delivery speed, test coverage, and overall engineering effectiveness while maintaining a high bar for code quality, security, and correctness. You will also contribute to the development of AI enabled product capabilities, working with the team to design and implement safe, testable functionality suitable for a mission critical platform. Alongside this, you will support the migration of legacy technology to modern .NET and Vue.js frameworks, contribute to customer onboarding through targeted feature development and integrations, and help resolve real, customer impacting defects. Key Responsibilities Engineering & Reliability Design, build, and maintain backend services and APIs using C# / .NET, delivering changes that are safe, observable, and production ready. Develop and modernise frontend components using Vue.js, contributing to the ongoing migration from legacy technologies. Treat reliability as a first class concern by implementing appropriate logging, metrics, and error handling for all production changes. Support containerisation and CI/CD improvements to enable consistent, repeatable deployments. Collaborate closely with other engineers to use AI developer tools responsibly, accelerating development, testing, and documentation while validating outputs. Continuously refine how AI tools are applied within the team, sharing learnings and improving engineering effectiveness over time. Use AI assisted approaches to improve test coverage, explore edge cases, and reduce rework without compromising quality, security, or correctness. Contribute to the design and implementation of AI enabled product capabilities, working with the team to deliver safe, testable functionality. Help establish robust patterns for emerging features and early agentic workflows, ensuring they are suitable for a mission critical CCaaS platform. Support experimentation and pilot features while maintaining clear boundaries between prototype and production ready code. Workstream Delivery Deliver work across Feature Enhancements, Sales Enablement, Tech Modernisation, and Customer Defects, typically spanning more than one workstream at a time. Build customer facing features and integrations that support onboarding, pilots, and sales demonstrations. Triage and resolve customer impacting defects, producing hotfixes where required and adding regression tests to prevent recurrence. Collaboration, Quality & Process Actively participate in Agile Scrum ceremonies, including refinement, planning, reviews, and retrospectives. Contribute to code reviews and pair programming, helping maintain shared standards and a strong engineering culture. Take ownership of unit, integration, and end to end testing for your work, ensuring changes are safe to deploy in live environments. Document technical decisions, edge cases, and lessons learned from incidents to improve team knowledge and resilience. Values and Behaviours Customer Centric Design and deliver features, integrations and reliability improvements that directly improve customer success. Own It Take end to end responsibility for delivery, quality and technical debt, be accountable for successful outcomes. One Team Collaborate tightly with Product and Platform to build trust, share goals, remove blockers and coach the team to succeed together. Make It Count Prioritise solutions that improve reliability, scalability, model quality and long term velocity with measurable results. Challenge The Status Quo Continuously question assumptions and improve systems, tooling and processes. Success Measures Reliable delivery across workstreams, with changes shipped safely to production and minimal rework. High quality, well tested code, demonstrated through strong unit, integration, and end to end test coverage. Delivers measurably faster cycle times through effective use of AI assisted engineering workflows, including code generation, test creation, refactoring, and documentation. Contributes to team level improvements in throughput and quality by sharing effective AI usage patterns. Timely and high quality response to customer impacting defects, including clear root cause analysis and regression prevention. Positive collaboration within the Scrum team, contributing to shared standards, code reviews, and continuous improvement. Clear contribution to modernisation and AI enabled initiatives, including legacy migration and early AI feature development. Training and Enablement As part of the role you will be required to constantly develop your skill set and take your personal growth seriously. Structured onboarding plan with defined milestones Dedicated time for learning and personal development Budget for relevant certifications and conference attendance Pairing and mentorship opportunities Regular 1:1s and coaching from leadership Opportunities to lead discovery and POCs Training on security and compliance Skills and Experience 3+ years of professional experience building and supporting production software. Strong experience with C# / .NET (6-8), including modern patterns for APIs and backend services. Practical experience building frontend applications using Vue.js (or similar modern frameworks). Experience working in Agile Scrum teams, contributing to refinement, estimation and shared delivery commitments. A strong focus on code quality and testing, including unit, integration and end to end tests. Experience working on production systems where reliability, security and correctness matter. Comfortable using AI developer tools (e.g. Copilot or similar) responsibly as part of day to day development. Ability to collaborate effectively with other engineers, participate in code reviews, and continuously refine ways of working. Experience with containerisation (Docker) and familiarity with CI/CD pipelines. Exposure to AI enabled systems, such as vector search, Azure OpenAI, or RAG based approaches. Experience with agentic development workflows (e.g. Claude Code, Cursor Agent, or similar tools), including AI driven task completion, multi file refactoring, and test generation beyond inline code suggestions. Experience modernising legacy codebases or contributing to platform migration efforts. Exposure to contact centre, telephony, or SaaS platforms operating in live customer environments. Benefits and Perks 25 days annual leave plus your birthday off - So you can genuinely switch off, recharge, and bring your best self to work. Increased holiday entitlement with length of service - We recognise commitment and loyalty. As you grow with MaxContact, we give more back because owning it over time should be rewarded. Enhanced maternity and paternity packages - We support our people at every stage of life . click apply for full job details
18/07/2026
Full time
We're the team behind the AI-powered customer engagement platform that's transforming how businesses connect with their customers - turning every conversation into a revenue-driving moment. Our platform helps contact centre teams achieve their goals through intelligent automation, predictive insights, and seamless customer experiences. We build technology that empowers people, not replaces them. We are proud of our reputation for combining cutting edge tech with down to earth people, we have big ambitions and a clear sense of who we are. Our culture is driven by our values: we take ownership, move fast, challenge the status quo, and learn constantly. Working at MaxContact means being stretched, you'll be trusted with responsibility early, expected to think commercially, and encouraged to act decisively. We don't stand still, and neither will you. At the same time, we believe high performance only works in a safe, supportive environment. You'll be surrounded by smart, driven people who want to see you succeed, who value openness and honesty, and who see mistakes as part of learning quickly and getting better. We're builders, problem-solvers, and customer champions who believe in innovation with purpose, human first technology, and delivering results that matter. You'll work alongside passionate colleagues building technology that directly impacts how thousands of businesses connect with millions of customers every day.If you're ambitious, curious, and excited by the idea of building something meaningful in a fast-moving tech business. We are looking for an ambitious and curious Software Engineer to join our Technology department at a really exciting time. Role Purpose As a Mid Level Software Engineer at MaxContact, you will be a core contributor to our mission critical CCaaS platform, delivering reliable, secure, and scalable software used by customers in live contact centre environments. You will work across multiple workstreams including Feature Enhancements, Sales Enablement, Tech Modernisation, and Customer Defects owning work end to end from design through to production. This role suits engineers who take pride in producing high quality, well tested code and who are comfortable balancing planned delivery with reactive, customer driven work in an Agile Scrum environment. Beyond traditional full stack development, this role places a strong emphasis on AI driven engineering practices. You will collaborate closely with other engineers to use AI developer tools responsibly, continuously refining how they are applied to improve delivery speed, test coverage, and overall engineering effectiveness while maintaining a high bar for code quality, security, and correctness. You will also contribute to the development of AI enabled product capabilities, working with the team to design and implement safe, testable functionality suitable for a mission critical platform. Alongside this, you will support the migration of legacy technology to modern .NET and Vue.js frameworks, contribute to customer onboarding through targeted feature development and integrations, and help resolve real, customer impacting defects. Key Responsibilities Engineering & Reliability Design, build, and maintain backend services and APIs using C# / .NET, delivering changes that are safe, observable, and production ready. Develop and modernise frontend components using Vue.js, contributing to the ongoing migration from legacy technologies. Treat reliability as a first class concern by implementing appropriate logging, metrics, and error handling for all production changes. Support containerisation and CI/CD improvements to enable consistent, repeatable deployments. Collaborate closely with other engineers to use AI developer tools responsibly, accelerating development, testing, and documentation while validating outputs. Continuously refine how AI tools are applied within the team, sharing learnings and improving engineering effectiveness over time. Use AI assisted approaches to improve test coverage, explore edge cases, and reduce rework without compromising quality, security, or correctness. Contribute to the design and implementation of AI enabled product capabilities, working with the team to deliver safe, testable functionality. Help establish robust patterns for emerging features and early agentic workflows, ensuring they are suitable for a mission critical CCaaS platform. Support experimentation and pilot features while maintaining clear boundaries between prototype and production ready code. Workstream Delivery Deliver work across Feature Enhancements, Sales Enablement, Tech Modernisation, and Customer Defects, typically spanning more than one workstream at a time. Build customer facing features and integrations that support onboarding, pilots, and sales demonstrations. Triage and resolve customer impacting defects, producing hotfixes where required and adding regression tests to prevent recurrence. Collaboration, Quality & Process Actively participate in Agile Scrum ceremonies, including refinement, planning, reviews, and retrospectives. Contribute to code reviews and pair programming, helping maintain shared standards and a strong engineering culture. Take ownership of unit, integration, and end to end testing for your work, ensuring changes are safe to deploy in live environments. Document technical decisions, edge cases, and lessons learned from incidents to improve team knowledge and resilience. Values and Behaviours Customer Centric Design and deliver features, integrations and reliability improvements that directly improve customer success. Own It Take end to end responsibility for delivery, quality and technical debt, be accountable for successful outcomes. One Team Collaborate tightly with Product and Platform to build trust, share goals, remove blockers and coach the team to succeed together. Make It Count Prioritise solutions that improve reliability, scalability, model quality and long term velocity with measurable results. Challenge The Status Quo Continuously question assumptions and improve systems, tooling and processes. Success Measures Reliable delivery across workstreams, with changes shipped safely to production and minimal rework. High quality, well tested code, demonstrated through strong unit, integration, and end to end test coverage. Delivers measurably faster cycle times through effective use of AI assisted engineering workflows, including code generation, test creation, refactoring, and documentation. Contributes to team level improvements in throughput and quality by sharing effective AI usage patterns. Timely and high quality response to customer impacting defects, including clear root cause analysis and regression prevention. Positive collaboration within the Scrum team, contributing to shared standards, code reviews, and continuous improvement. Clear contribution to modernisation and AI enabled initiatives, including legacy migration and early AI feature development. Training and Enablement As part of the role you will be required to constantly develop your skill set and take your personal growth seriously. Structured onboarding plan with defined milestones Dedicated time for learning and personal development Budget for relevant certifications and conference attendance Pairing and mentorship opportunities Regular 1:1s and coaching from leadership Opportunities to lead discovery and POCs Training on security and compliance Skills and Experience 3+ years of professional experience building and supporting production software. Strong experience with C# / .NET (6-8), including modern patterns for APIs and backend services. Practical experience building frontend applications using Vue.js (or similar modern frameworks). Experience working in Agile Scrum teams, contributing to refinement, estimation and shared delivery commitments. A strong focus on code quality and testing, including unit, integration and end to end tests. Experience working on production systems where reliability, security and correctness matter. Comfortable using AI developer tools (e.g. Copilot or similar) responsibly as part of day to day development. Ability to collaborate effectively with other engineers, participate in code reviews, and continuously refine ways of working. Experience with containerisation (Docker) and familiarity with CI/CD pipelines. Exposure to AI enabled systems, such as vector search, Azure OpenAI, or RAG based approaches. Experience with agentic development workflows (e.g. Claude Code, Cursor Agent, or similar tools), including AI driven task completion, multi file refactoring, and test generation beyond inline code suggestions. Experience modernising legacy codebases or contributing to platform migration efforts. Exposure to contact centre, telephony, or SaaS platforms operating in live customer environments. Benefits and Perks 25 days annual leave plus your birthday off - So you can genuinely switch off, recharge, and bring your best self to work. Increased holiday entitlement with length of service - We recognise commitment and loyalty. As you grow with MaxContact, we give more back because owning it over time should be rewarded. Enhanced maternity and paternity packages - We support our people at every stage of life . click apply for full job details
Manchester Digital is seeking a Mid-Level Software Engineer to contribute to their mission-critical CCaaS platform. This role involves working with C# / .NET and Vue.js to design reliable software for live contact-centre environments, with a focus on innovating using AI-driven systems. Join a diverse team committed to personal growth and delivering quality results, where you can grow your skills and make a genuine impact.
18/07/2026
Full time
Manchester Digital is seeking a Mid-Level Software Engineer to contribute to their mission-critical CCaaS platform. This role involves working with C# / .NET and Vue.js to design reliable software for live contact-centre environments, with a focus on innovating using AI-driven systems. Join a diverse team committed to personal growth and delivering quality results, where you can grow your skills and make a genuine impact.
DWP Digital is seeking a Senior IT Service Manager to drive service readiness and transitions for live digital services used by thousands of colleagues. You will bridge delivery, operations and suppliers, shaping requirements from early development and leading go-live activities to ensure secure, reliable services. Hybrid role with a strong focus on ITSM processes, continual improvement, and stakeholder collaboration to deliver excellent outcomes for the department and users.
17/07/2026
Full time
DWP Digital is seeking a Senior IT Service Manager to drive service readiness and transitions for live digital services used by thousands of colleagues. You will bridge delivery, operations and suppliers, shaping requirements from early development and leading go-live activities to ensure secure, reliable services. Hybrid role with a strong focus on ITSM processes, continual improvement, and stakeholder collaboration to deliver excellent outcomes for the department and users.
You will be a seasoned Information Security professional able to support and maintain governance and leading frameworks such as NIST CSF and the UK Cyber Assessment Framework (CAF) to identify, assess and manage risks across the Group. You will develop risk metrics (KPIs/KRIs), deliver security training and awareness programmes and lead third-party cyber, information and AI security due diligence. This would include ongoing monitoring of risks and incidents. The role also involves supporting audits, driving continuous improvement across policies and controls, and implementing monitoring solutions using Microsoft Purview and DLP. Working closely with the CISO and Cyber Security team, you will contribute to governance, reporting and incident response, while building strong stakeholder relationships across IT, Risk and the wider business. in a nutshell, responsibilities include: Maintain and enhance Information Security governance frameworks aligned to NIST CSF and CAF Define and report on security risk metrics, KPIs and KRIs Identify and assess Information Security risks across business and technology environments Deliver engaging security awareness and training programmes Conduct third-party cyber, information and AI security due diligence Support audit and assurance activities, including evidence collation Drive continuous improvement across policies, processes and controls Support Microsoft Purview and DLP monitoring capabilities Partner with the CISO on governance, reporting and incident response activities Qualifications You are a proactive and detail-oriented Information Security professional with experience working in regulated environments and a passion for improving security maturity. Proven experience in third-party security due diligence Experience delivering Information Security training and awareness Hands-on experience with Microsoft Purview and DLP Strong understanding of risk management and governance Experience working within regulated environments Experience developing policies, processes and standards Knowledge of cloud and SaaS-based environments CISM or equivalent certification Strong presentation and stakeholder engagement skills Experience reviewing technical security designs Additional information Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference - we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
16/07/2026
Full time
You will be a seasoned Information Security professional able to support and maintain governance and leading frameworks such as NIST CSF and the UK Cyber Assessment Framework (CAF) to identify, assess and manage risks across the Group. You will develop risk metrics (KPIs/KRIs), deliver security training and awareness programmes and lead third-party cyber, information and AI security due diligence. This would include ongoing monitoring of risks and incidents. The role also involves supporting audits, driving continuous improvement across policies and controls, and implementing monitoring solutions using Microsoft Purview and DLP. Working closely with the CISO and Cyber Security team, you will contribute to governance, reporting and incident response, while building strong stakeholder relationships across IT, Risk and the wider business. in a nutshell, responsibilities include: Maintain and enhance Information Security governance frameworks aligned to NIST CSF and CAF Define and report on security risk metrics, KPIs and KRIs Identify and assess Information Security risks across business and technology environments Deliver engaging security awareness and training programmes Conduct third-party cyber, information and AI security due diligence Support audit and assurance activities, including evidence collation Drive continuous improvement across policies, processes and controls Support Microsoft Purview and DLP monitoring capabilities Partner with the CISO on governance, reporting and incident response activities Qualifications You are a proactive and detail-oriented Information Security professional with experience working in regulated environments and a passion for improving security maturity. Proven experience in third-party security due diligence Experience delivering Information Security training and awareness Hands-on experience with Microsoft Purview and DLP Strong understanding of risk management and governance Experience working within regulated environments Experience developing policies, processes and standards Knowledge of cloud and SaaS-based environments CISM or equivalent certification Strong presentation and stakeholder engagement skills Experience reviewing technical security designs Additional information Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference - we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
Manchester Digital is seeking an experienced Information Security professional to enhance governance frameworks like NIST CSF and UK Cyber Assessment Framework (CAF). Your main responsibilities will include delivering training programmes, third-party security due diligence, and collaborating closely with stakeholders across IT and risk management. The ideal candidate has a strong background in risk management, hands-on experience with Microsoft Purview and DLP, and a CISM certification. The role emphasizes diversity and inclusion in a supportive workplace.
16/07/2026
Full time
Manchester Digital is seeking an experienced Information Security professional to enhance governance frameworks like NIST CSF and UK Cyber Assessment Framework (CAF). Your main responsibilities will include delivering training programmes, third-party security due diligence, and collaborating closely with stakeholders across IT and risk management. The ideal candidate has a strong background in risk management, hands-on experience with Microsoft Purview and DLP, and a CISM certification. The role emphasizes diversity and inclusion in a supportive workplace.
Full-time (Permanent) £75026 - £105077 per annum + 28.97% employer pension contributions Manchester Published on 6 May 2026 Deadline 27 May 2026 What skills, knowledge and experience will you need? Experience designing technology solutions across on prem, cloud and hybrid environments, covering areas like networking, security, middleware, databases and integrations A strong understanding of architecture principles, patterns and standards, and how to apply them to real world problems Ability to turn business needs into clear technical designs, and explain how those designs meet requirements in a way stakeholders can easily understand Experience using architecture modelling techniques and tools to design and communicate complex systems Strong knowledge of End User Computing (EUC), including at least two of: device provisioning and management, Zero Trust, SASE networking, application delivery, or cloud identity An understanding of data and analytics in an EUC context, using insights to drive continuous improvement (knowledge of tools like Power BI, MS Fabric or Splunk is a plus) Hands on experience with EUC virtualisation, including both desktop (VDI) and session based (SBC) solutions, delivered on prem or in the cloud and at scale Deep understanding of either Windows or macOS, with the ability to choose the right device and operating system for different user needs (experience with ChromeOS or Linux desktops is desirable) You and your role As a Lead Technical Architect, you'll operate at the highest level of technical leadership within DWP Digital. Your work will shape the Digital Workspace services that thousands of colleagues rely on every day to support millions of citizens across the UK. You'll design and govern complex EUC and Digital Workspace solutions, ensuring they are secure, reliable and aligned to DWP's long term strategy. From defining architectural options and setting standards, to solving high risk technical challenges, your judgement and expertise will directly influence how technology is adopted and evolved across the organisation. Collaboration is at the heart of this role. You'll work closely with product teams, engineers, security specialists, delivery leads and senior leaders, helping them make informed decisions and navigate complexity. You'll also play a key role in architecture governance - presenting designs, challenging assumptions, and ensuring that solutions meet both user needs and organisational goals. Beyond delivery, this is a leadership role. You'll mentor other architects, promote best practice, and help grow architectural capability across DWP Digital. You'll succeed if you enjoy working at scale, thrive in complex environments, and are motivated by creating technology that genuinely improves how public services are delivered and experienced. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £105,077. That's £80,267 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi time. You'll also get all the usual public holidays.
16/07/2026
Full time
Full-time (Permanent) £75026 - £105077 per annum + 28.97% employer pension contributions Manchester Published on 6 May 2026 Deadline 27 May 2026 What skills, knowledge and experience will you need? Experience designing technology solutions across on prem, cloud and hybrid environments, covering areas like networking, security, middleware, databases and integrations A strong understanding of architecture principles, patterns and standards, and how to apply them to real world problems Ability to turn business needs into clear technical designs, and explain how those designs meet requirements in a way stakeholders can easily understand Experience using architecture modelling techniques and tools to design and communicate complex systems Strong knowledge of End User Computing (EUC), including at least two of: device provisioning and management, Zero Trust, SASE networking, application delivery, or cloud identity An understanding of data and analytics in an EUC context, using insights to drive continuous improvement (knowledge of tools like Power BI, MS Fabric or Splunk is a plus) Hands on experience with EUC virtualisation, including both desktop (VDI) and session based (SBC) solutions, delivered on prem or in the cloud and at scale Deep understanding of either Windows or macOS, with the ability to choose the right device and operating system for different user needs (experience with ChromeOS or Linux desktops is desirable) You and your role As a Lead Technical Architect, you'll operate at the highest level of technical leadership within DWP Digital. Your work will shape the Digital Workspace services that thousands of colleagues rely on every day to support millions of citizens across the UK. You'll design and govern complex EUC and Digital Workspace solutions, ensuring they are secure, reliable and aligned to DWP's long term strategy. From defining architectural options and setting standards, to solving high risk technical challenges, your judgement and expertise will directly influence how technology is adopted and evolved across the organisation. Collaboration is at the heart of this role. You'll work closely with product teams, engineers, security specialists, delivery leads and senior leaders, helping them make informed decisions and navigate complexity. You'll also play a key role in architecture governance - presenting designs, challenging assumptions, and ensuring that solutions meet both user needs and organisational goals. Beyond delivery, this is a leadership role. You'll mentor other architects, promote best practice, and help grow architectural capability across DWP Digital. You'll succeed if you enjoy working at scale, thrive in complex environments, and are motivated by creating technology that genuinely improves how public services are delivered and experienced. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £105,077. That's £80,267 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi time. You'll also get all the usual public holidays.
Manchester Digital is seeking a Lead Technical Architect to shape Digital Workspace services. In this high-level technical leadership role, you'll design and govern secure, reliable solutions that align with DWP's long-term strategy. Collaborating with diverse teams, you will navigate complex challenges and mentor fellow architects. Enjoy a hybrid working model, competitive salary of up to £105,077, and a generous civil service pension with exceptional employer contributions of 28.97%.
16/07/2026
Full time
Manchester Digital is seeking a Lead Technical Architect to shape Digital Workspace services. In this high-level technical leadership role, you'll design and govern secure, reliable solutions that align with DWP's long-term strategy. Collaborating with diverse teams, you will navigate complex challenges and mentor fellow architects. Enjoy a hybrid working model, competitive salary of up to £105,077, and a generous civil service pension with exceptional employer contributions of 28.97%.
DWP is seeking a Lead Security Data Scientist to lead a specialist team using data science, ML, AI and analytics to detect threats and strengthen security of critical public services. This is a leadership role within the Cyber Resilience Centre, focusing on setting strategy and delivering value across the organisation. The role requires strong leadership, experience in AI/ML deployment, and the ability to influence senior stakeholders while delivering tangible security improvements for UK
16/07/2026
Full time
DWP is seeking a Lead Security Data Scientist to lead a specialist team using data science, ML, AI and analytics to detect threats and strengthen security of critical public services. This is a leadership role within the Cyber Resilience Centre, focusing on setting strategy and delivering value across the organisation. The role requires strong leadership, experience in AI/ML deployment, and the ability to influence senior stakeholders while delivering tangible security improvements for UK
Help protect the data of millions of UK citizens DWP delivers services that millions of people rely on every day. Behind those services sits one of the UK's largest repositories of personal and financial data. We're looking for a Lead Security Data Scientist to lead a specialist team using data science, machine learning, AI and advanced analytics to detect threats, uncover malicious activity and strengthen the security of critical public services. This is an opportunity to lead at the heart of DWP's Cyber Resilience Centre (CRC), helping to protect services that support millions of citizens and form part of the UK's national critical infrastructure. About the team The Security Data Science team sits within DWP's Cyber Resilience Centre, bringing together expertise in data science, analytics, machine learning and automation to tackle some of the department's most complex security challenges. The team develops innovative capabilities that help identify threats, support cyber operations and strengthen the security of DWP's systems, services and data. What you'll be doing As Lead Security Data Scientist, you'll set the direction for Security Data Science across DWP, shaping how data science and AI are used to support the department's cyber security objectives. This is primarily a leadership role. You'll lead a team of talented data scientists and analysts, developing capability, setting clear standards and creating the environment for the team to thrive. Working closely with senior stakeholders across cyber security, digital and policy teams, you'll identify where data science can deliver the greatest impact and ensure the team's work contributes directly to organisational objectives. You'll also remain closely connected to the technical work, providing oversight and guidance across machine learning, AI and analytics initiatives. From early discovery through to deployment and continuous improvement, you'll help ensure solutions are effective, scalable and deliver real value. What we're looking for We're looking for an experienced data science leader who is passionate about developing people, driving innovation and solving complex problems. You have: A strong background in data science, machine learning or security analytics Experience leading, developing and growing high-performing technical teams A track record of delivering AI, machine learning or analytics solutions into production Strong stakeholder management skills and the ability to influence at senior levels Experience translating complex technical concepts into clear business outcomes The ability to shape strategy and drive delivery within a large, complex organisation Knowledge of modern AI approaches, including areas such as Retrieval Augmented Generation (RAG), prompt engineering, observability and evaluation Experience in cyber security, fraud analytics, behavioural analytics or threat detection would be particularly valuable. This role sits at the intersection of data science and cyber security. If your experience doesn't align perfectly with every requirement, we'd still encourage you to apply. Why join DWP? This is a rare opportunity to combine leadership, cyber security and advanced data science at scale. You'll work on services that matter, tackle complex challenges, influence strategic decisions and help shape how one of the UK's largest government departments uses AI and analytics to protect critical services and citizen data. Alongside meaningful work, you'll benefit from a competitive salary, a Civil Service Pension with employer contributions worth 28.97%, flexible hybrid working and ongoing opportunities for professional development. DV clearance is required for this role. Applicants must either hold DV clearance or be willing to undergo the clearance process.
16/07/2026
Full time
Help protect the data of millions of UK citizens DWP delivers services that millions of people rely on every day. Behind those services sits one of the UK's largest repositories of personal and financial data. We're looking for a Lead Security Data Scientist to lead a specialist team using data science, machine learning, AI and advanced analytics to detect threats, uncover malicious activity and strengthen the security of critical public services. This is an opportunity to lead at the heart of DWP's Cyber Resilience Centre (CRC), helping to protect services that support millions of citizens and form part of the UK's national critical infrastructure. About the team The Security Data Science team sits within DWP's Cyber Resilience Centre, bringing together expertise in data science, analytics, machine learning and automation to tackle some of the department's most complex security challenges. The team develops innovative capabilities that help identify threats, support cyber operations and strengthen the security of DWP's systems, services and data. What you'll be doing As Lead Security Data Scientist, you'll set the direction for Security Data Science across DWP, shaping how data science and AI are used to support the department's cyber security objectives. This is primarily a leadership role. You'll lead a team of talented data scientists and analysts, developing capability, setting clear standards and creating the environment for the team to thrive. Working closely with senior stakeholders across cyber security, digital and policy teams, you'll identify where data science can deliver the greatest impact and ensure the team's work contributes directly to organisational objectives. You'll also remain closely connected to the technical work, providing oversight and guidance across machine learning, AI and analytics initiatives. From early discovery through to deployment and continuous improvement, you'll help ensure solutions are effective, scalable and deliver real value. What we're looking for We're looking for an experienced data science leader who is passionate about developing people, driving innovation and solving complex problems. You have: A strong background in data science, machine learning or security analytics Experience leading, developing and growing high-performing technical teams A track record of delivering AI, machine learning or analytics solutions into production Strong stakeholder management skills and the ability to influence at senior levels Experience translating complex technical concepts into clear business outcomes The ability to shape strategy and drive delivery within a large, complex organisation Knowledge of modern AI approaches, including areas such as Retrieval Augmented Generation (RAG), prompt engineering, observability and evaluation Experience in cyber security, fraud analytics, behavioural analytics or threat detection would be particularly valuable. This role sits at the intersection of data science and cyber security. If your experience doesn't align perfectly with every requirement, we'd still encourage you to apply. Why join DWP? This is a rare opportunity to combine leadership, cyber security and advanced data science at scale. You'll work on services that matter, tackle complex challenges, influence strategic decisions and help shape how one of the UK's largest government departments uses AI and analytics to protect critical services and citizen data. Alongside meaningful work, you'll benefit from a competitive salary, a Civil Service Pension with employer contributions worth 28.97%, flexible hybrid working and ongoing opportunities for professional development. DV clearance is required for this role. Applicants must either hold DV clearance or be willing to undergo the clearance process.
Manchester Digital in Manchester is seeking a Senior Software Developer for Sports Content to drive scalable platforms in the Martech Content team. You will lead the development of real time, high-availability systems and mentor a small team, shaping code quality and delivery standards. You will partner with Technical Leads to design robust Martech solutions for Hub pages, Offers, Help, News and Responsible Gambling, delivering reliable software and accurate documentation while maintaining a
15/07/2026
Full time
Manchester Digital in Manchester is seeking a Senior Software Developer for Sports Content to drive scalable platforms in the Martech Content team. You will lead the development of real time, high-availability systems and mentor a small team, shaping code quality and delivery standards. You will partner with Technical Leads to design robust Martech solutions for Hub pages, Offers, Help, News and Responsible Gambling, delivering reliable software and accurate documentation while maintaining a
Senior Software Developer, Sports Content The Martech Content team is responsible for developing and enhancing our platforms for Hub pages, Offers, Help, News and Responsible Gambling, which support the delivery of both customer facing and internal business systems. Within the Content team, you will develop and support our business-critical Content platform. From the delivery of real time facial recognition systems utilising innovative AI technology, to core operational tooling. In this pivotal role, you will work alongside our Technical Leads to design and implement robust Martech systems. Your skills as a Senior Software Developer will set the standard to a talented group of developers to innovate and excel in delivering reliable solutions. This role is eligible for inclusion in the Company's hybrid working from home policy. Preferred Skills and Experience Proven experience of guiding development teams throughout technical projects from delivery to successful completion. Ability to mentor and coach. Strong technical documentation skills. Experience of working with high availability, multiuser and service-based systems. What you will be doing Acting as a point of escalation for the team both in and out of office hours. Leading and delivering the development of scalable, maintainable and performant systems. Applying active governance around overall solution design, while setting the standard for code quality and delivery within the team. Ensuring solutions meet the needs of the Business. Taking responsibility for work estimation, producing solution documents and ultimately ensuring accurate portrayals of effort can be obtained and subsequently delivered. Understanding the technical structure, domain and architecture of the systems the team is responsible for. Leading the technical delivery a small team of developers in the design and development of a solution from start to finish. Owning technical solutions and their hands on delivery from development to live at low level. Distributing knowledge and mentoring of team members.
15/07/2026
Full time
Senior Software Developer, Sports Content The Martech Content team is responsible for developing and enhancing our platforms for Hub pages, Offers, Help, News and Responsible Gambling, which support the delivery of both customer facing and internal business systems. Within the Content team, you will develop and support our business-critical Content platform. From the delivery of real time facial recognition systems utilising innovative AI technology, to core operational tooling. In this pivotal role, you will work alongside our Technical Leads to design and implement robust Martech systems. Your skills as a Senior Software Developer will set the standard to a talented group of developers to innovate and excel in delivering reliable solutions. This role is eligible for inclusion in the Company's hybrid working from home policy. Preferred Skills and Experience Proven experience of guiding development teams throughout technical projects from delivery to successful completion. Ability to mentor and coach. Strong technical documentation skills. Experience of working with high availability, multiuser and service-based systems. What you will be doing Acting as a point of escalation for the team both in and out of office hours. Leading and delivering the development of scalable, maintainable and performant systems. Applying active governance around overall solution design, while setting the standard for code quality and delivery within the team. Ensuring solutions meet the needs of the Business. Taking responsibility for work estimation, producing solution documents and ultimately ensuring accurate portrayals of effort can be obtained and subsequently delivered. Understanding the technical structure, domain and architecture of the systems the team is responsible for. Leading the technical delivery a small team of developers in the design and development of a solution from start to finish. Owning technical solutions and their hands on delivery from development to live at low level. Distributing knowledge and mentoring of team members.
Manchester Digital is seeking a Principal Software Engineer for a retail company near Manchester to aid in their digital transformation. This role offers an initial 6-month contract outside IR35 at a pay rate of £600 per day. The successful candidate will be responsible for re-platforming existing systems to a modern, event-driven MACH architecture while utilizing skills in TypeScript, Node, and React.
15/07/2026
Full time
Manchester Digital is seeking a Principal Software Engineer for a retail company near Manchester to aid in their digital transformation. This role offers an initial 6-month contract outside IR35 at a pay rate of £600 per day. The successful candidate will be responsible for re-platforming existing systems to a modern, event-driven MACH architecture while utilizing skills in TypeScript, Node, and React.
Principal Software Engineer, £600/day (Outside IR35) Opportunity for a Principal Software Engineer to work for a retail company near Manchester going through a large digital transformation. This is an initial 6-month contract outside IR35 to help deliver re-platforming of existing systems to an event-driven MACH architecture. Skills: TypeScript, Node, React CI/CD In return they're offering an initial 6-month outside IR35 contract paying up to £600/day.
15/07/2026
Full time
Principal Software Engineer, £600/day (Outside IR35) Opportunity for a Principal Software Engineer to work for a retail company near Manchester going through a large digital transformation. This is an initial 6-month contract outside IR35 to help deliver re-platforming of existing systems to an event-driven MACH architecture. Skills: TypeScript, Node, React CI/CD In return they're offering an initial 6-month outside IR35 contract paying up to £600/day.
Pay up to £80,664 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. This is a real and significant DevOps leadership role in the UK's largest government department. Here you will have the freedom and autonomy to drive the development of our technical landscape and define what DevOps looks like in DWP. DWP. Digital with Purpose. You'll be a leading, expert voice in a DWP Digital community that is driving a once-in-a-generation transformation of public services. We have a unique purpose, putting better, more efficient services in the hands of DWP users. The scale of our engineering challenge is also huge: We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. We run around 294 days' worth of testing every day through automation. Our APIs receive 173 million requests, and we spin up 280,000 AWS servers every month. Over 22 million people - 1/3 of the UK's adult population access our services daily. Over 100,000 colleagues and agents use the kit, tools and systems we roll out. We build and maintain systems behind payments worth over £195bn annually. What skills, knowledge and experience will you need? Proven experience of writing and maintaining infrastructure and configuration as code. Demonstrable experience of using Unix/Linux/Windows in a support and/or development environment including scripting languages. Demonstrable experience of working in a DevOps environment - continuous integration & deployment, delivery methods and techniques, including agile scrum experience. Significant experience in implementing and maintaining CI/CD pipelines. Influential, with significant experience of supporting, guiding, and developing engineers across multi-disciplinary teams in an agile environment. Significant demonstrable experience of designing, implementing, and managing an internal developer portal (e.g., Backstage, Port) that delivers software catalogues, self-service capabilities, and standardised workflows at scale. You and your role You will join our Developer Experience team and play a key role in making life easier for engineers across DWP. You'll help build and evolve our internal developer platform, creating the tools, automation and self-service capabilities that enable teams to develop, deploy and operate services more efficiently. Working with AWS and modern DevOps tooling, you'll design scalable, resilient cloud solutions, develop reusable CI/CD components and drive automation wherever possible. You'll work closely with teams across the organisation to improve developer experience, promote engineering ownership and help embed consistent standards and best practices, providing technical leadership, supporting and mentoring engineers while helping shape the future of our platform and engineering community. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £80,664. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
14/07/2026
Full time
Pay up to £80,664 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. This is a real and significant DevOps leadership role in the UK's largest government department. Here you will have the freedom and autonomy to drive the development of our technical landscape and define what DevOps looks like in DWP. DWP. Digital with Purpose. You'll be a leading, expert voice in a DWP Digital community that is driving a once-in-a-generation transformation of public services. We have a unique purpose, putting better, more efficient services in the hands of DWP users. The scale of our engineering challenge is also huge: We have 1bn lines of code in over 12,000 code repos and 90+ programming languages. We run around 294 days' worth of testing every day through automation. Our APIs receive 173 million requests, and we spin up 280,000 AWS servers every month. Over 22 million people - 1/3 of the UK's adult population access our services daily. Over 100,000 colleagues and agents use the kit, tools and systems we roll out. We build and maintain systems behind payments worth over £195bn annually. What skills, knowledge and experience will you need? Proven experience of writing and maintaining infrastructure and configuration as code. Demonstrable experience of using Unix/Linux/Windows in a support and/or development environment including scripting languages. Demonstrable experience of working in a DevOps environment - continuous integration & deployment, delivery methods and techniques, including agile scrum experience. Significant experience in implementing and maintaining CI/CD pipelines. Influential, with significant experience of supporting, guiding, and developing engineers across multi-disciplinary teams in an agile environment. Significant demonstrable experience of designing, implementing, and managing an internal developer portal (e.g., Backstage, Port) that delivers software catalogues, self-service capabilities, and standardised workflows at scale. You and your role You will join our Developer Experience team and play a key role in making life easier for engineers across DWP. You'll help build and evolve our internal developer platform, creating the tools, automation and self-service capabilities that enable teams to develop, deploy and operate services more efficiently. Working with AWS and modern DevOps tooling, you'll design scalable, resilient cloud solutions, develop reusable CI/CD components and drive automation wherever possible. You'll work closely with teams across the organisation to improve developer experience, promote engineering ownership and help embed consistent standards and best practices, providing technical leadership, supporting and mentoring engineers while helping shape the future of our platform and engineering community. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £80,664. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
Full time (Permanent). Circa £105,000 to £114,000 plus excellent benefits. Manchester. Published on 10 July 2026. Deadline 21 July 2026. Head of Data Architecture Circa £105,000 to £114,000 plus private healthcare, company car or £6,000 car allowance and more great benefits (Work Level 4). Manchester city centre - we're open to flexible working arrangements, including condensed hours. You'll work in a hybrid way, with travel to our Manchester office as required for team days, meetings, and events. (find out more about our hybrid working policy at ) We're reshaping our Digital, Technology and Data function for the future, creating new opportunities, strengthening our capability, and building clearer, more resilient ways of working so we can deliver even better services for our Co op, our colleagues, members and customers. We're looking for a Head of Data Architecture to join our Digital, Technology & Data team in Manchester. In this role you'll lead how data is structured and flows across the Co op, helping make sure it's high quality, easy to access and trusted by the people who use it every day. You'll shape the tools, platforms and ways of working that sit behind our data, from enterprise modelling through to enabling AI, making sure everything works together in a simple and consistent way. Why this role matters At Co op, we know that better data leads to better decisions for our member owners and customers. This role is all about creating the right foundations so teams across the organisation can use data confidently, whether that's for reporting, insight, or new technologies like AI. You'll help make sure our data is reliable, well understood and used in the right way, while supporting wider business goals and keeping us on track with the standards and responsibilities we need to meet. What you'll do Lead improvements to our data architecture across the business and sponsor enterprise wide data architecture strategy, standards and governance. Support delivery of our biggest and most complex projects, providing architectural assurance and guidance. Help shape our enterprise data model, identifying key domains and critical data concepts and defining approaches to master data management. Set standards for how we manage data throughout its lifecycle including governance, quality, retention and metadata. Build and evolve a metadata repository for our systems and data flows ensuring data assets are documented, owned and governed. Enable AI models to use data close to source, reducing duplication and supporting emerging AI and automation capabilities. Provide leadership, coaching and development for our data architecture community through training, mentoring and capability frameworks within a matrix structure. Manage budgets, tooling and third party relationships while ensuring data architecture efforts are prioritised to deliver the greatest enterprise value. What you'll bring Significant experience in data architecture, modelling, analytics, and integration. Proven leadership experience and a passion for helping others grow including leading teams within matrix operating models. A clear understanding of how data architecture adds value across businesses. Strong knowledge of the latest trends and innovations in technology, data and AI including vendor solutions and market developments. Great communication skills, with the ability to explain complex ideas in a simple, clear way. Strong relationship building and collaboration skills with experience working across large, complex organisations. Strong judgement on architectural quality, consistency and governance, with experience defining standards and frameworks. Commercial and strategic awareness, including managing budgets, tooling and vendor partnerships, and acting as a trusted advisor to senior stakeholders. We know some people may hesitate to apply if they don't meet every requirement. At Co op, we're committed to building diverse and inclusive teams, so if you're excited about this role but your experience doesn't align perfectly, we still encourage you to apply. Why Co op? At Co op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: A company car or £6,000 car allowance. Private healthcare for you and your family. An annual bonus (based on personal and business performance). 28 days holiday (rising to 32 with service) plus bank holidays. A pension with up to 10% employer contributions. Access to a subsidised onsite gym (at our Manchester HQ). 30% discount on Co op products and 10% off other brands. Stream - early access to a percentage of your pay as you earn it. Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice. 24/7 colleague support service. Training and support for your development and career progression. Cycle to work scheme. A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at and our inclusion commitments at
12/07/2026
Full time
Full time (Permanent). Circa £105,000 to £114,000 plus excellent benefits. Manchester. Published on 10 July 2026. Deadline 21 July 2026. Head of Data Architecture Circa £105,000 to £114,000 plus private healthcare, company car or £6,000 car allowance and more great benefits (Work Level 4). Manchester city centre - we're open to flexible working arrangements, including condensed hours. You'll work in a hybrid way, with travel to our Manchester office as required for team days, meetings, and events. (find out more about our hybrid working policy at ) We're reshaping our Digital, Technology and Data function for the future, creating new opportunities, strengthening our capability, and building clearer, more resilient ways of working so we can deliver even better services for our Co op, our colleagues, members and customers. We're looking for a Head of Data Architecture to join our Digital, Technology & Data team in Manchester. In this role you'll lead how data is structured and flows across the Co op, helping make sure it's high quality, easy to access and trusted by the people who use it every day. You'll shape the tools, platforms and ways of working that sit behind our data, from enterprise modelling through to enabling AI, making sure everything works together in a simple and consistent way. Why this role matters At Co op, we know that better data leads to better decisions for our member owners and customers. This role is all about creating the right foundations so teams across the organisation can use data confidently, whether that's for reporting, insight, or new technologies like AI. You'll help make sure our data is reliable, well understood and used in the right way, while supporting wider business goals and keeping us on track with the standards and responsibilities we need to meet. What you'll do Lead improvements to our data architecture across the business and sponsor enterprise wide data architecture strategy, standards and governance. Support delivery of our biggest and most complex projects, providing architectural assurance and guidance. Help shape our enterprise data model, identifying key domains and critical data concepts and defining approaches to master data management. Set standards for how we manage data throughout its lifecycle including governance, quality, retention and metadata. Build and evolve a metadata repository for our systems and data flows ensuring data assets are documented, owned and governed. Enable AI models to use data close to source, reducing duplication and supporting emerging AI and automation capabilities. Provide leadership, coaching and development for our data architecture community through training, mentoring and capability frameworks within a matrix structure. Manage budgets, tooling and third party relationships while ensuring data architecture efforts are prioritised to deliver the greatest enterprise value. What you'll bring Significant experience in data architecture, modelling, analytics, and integration. Proven leadership experience and a passion for helping others grow including leading teams within matrix operating models. A clear understanding of how data architecture adds value across businesses. Strong knowledge of the latest trends and innovations in technology, data and AI including vendor solutions and market developments. Great communication skills, with the ability to explain complex ideas in a simple, clear way. Strong relationship building and collaboration skills with experience working across large, complex organisations. Strong judgement on architectural quality, consistency and governance, with experience defining standards and frameworks. Commercial and strategic awareness, including managing budgets, tooling and vendor partnerships, and acting as a trusted advisor to senior stakeholders. We know some people may hesitate to apply if they don't meet every requirement. At Co op, we're committed to building diverse and inclusive teams, so if you're excited about this role but your experience doesn't align perfectly, we still encourage you to apply. Why Co op? At Co op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: A company car or £6,000 car allowance. Private healthcare for you and your family. An annual bonus (based on personal and business performance). 28 days holiday (rising to 32 with service) plus bank holidays. A pension with up to 10% employer contributions. Access to a subsidised onsite gym (at our Manchester HQ). 30% discount on Co op products and 10% off other brands. Stream - early access to a percentage of your pay as you earn it. Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice. 24/7 colleague support service. Training and support for your development and career progression. Cycle to work scheme. A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at and our inclusion commitments at
Co op is seeking a Head of Data Architecture in Manchester to lead how data is structured and flows across the organisation. You will shape tools, platforms and ways of working behind data, from enterprise modelling to enabling AI, ensuring high quality and trusted data for reporting, insight and new technologies. You will lead a team, set governance standards, manage budgets and partner with senior stakeholders to deliver enterprise value.
12/07/2026
Full time
Co op is seeking a Head of Data Architecture in Manchester to lead how data is structured and flows across the organisation. You will shape tools, platforms and ways of working behind data, from enterprise modelling to enabling AI, ensuring high quality and trusted data for reporting, insight and new technologies. You will lead a team, set governance standards, manage budgets and partner with senior stakeholders to deliver enterprise value.
DWP Digital in Manchester is expanding its Architecture practice to design scalable, secure systems using modern engineering approaches. You will lead complex system design and provide expert guidance across teams. The role requires mentoring others, shaping technical solutions, and ensuring alignment with wider government strategy in a hybrid working environment with a competitive civil service package.
11/07/2026
Full time
DWP Digital in Manchester is expanding its Architecture practice to design scalable, secure systems using modern engineering approaches. You will lead complex system design and provide expert guidance across teams. The role requires mentoring others, shaping technical solutions, and ensuring alignment with wider government strategy in a hybrid working environment with a competitive civil service package.
Overview Pay up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. We are significantly growing our Architecture practice at DWP Digital to make sure we have the capability to design contemporary solutions that are secure, scalable, and built using the latest engineering approaches. Join the team delivering some of Europe's largest digital transformation programmes, designing modern IT architecture that supports millions of users. As a Senior Technical Architect, you'll lead the design of complex systems and services, providing expert guidance, shaping technical solutions, and ensuring alignment with wider government strategy. Working collaboratively across teams and stakeholders, you'll develop architecture options, govern technical quality, and mentor others-playing a key role in delivering user-focused, accessible digital services. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects. Architecture design informed through use of principles, patterns, technical radars, practices and standards. Architecture design working with project delivery teams within agile, waterfall and hybrid environments throughout the lifecycle - from concept to go-live. Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders. Architecture design through use of architecture modelling techniques and tools to devise and represent. Microservice and API-led architecture and integration design tools, techniques and best practice. Event-based architecture design, patterns (including pub-sub and data streaming), modelling techniques, tools and standards. Location You'll join us in one of our brilliant hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay We offer competitive pay of up to £83,917. Pension You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. Benefits We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Awards and Culture DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two-stage interview online. Click apply for more information and to start your application.
11/07/2026
Full time
Overview Pay up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. We are significantly growing our Architecture practice at DWP Digital to make sure we have the capability to design contemporary solutions that are secure, scalable, and built using the latest engineering approaches. Join the team delivering some of Europe's largest digital transformation programmes, designing modern IT architecture that supports millions of users. As a Senior Technical Architect, you'll lead the design of complex systems and services, providing expert guidance, shaping technical solutions, and ensuring alignment with wider government strategy. Working collaboratively across teams and stakeholders, you'll develop architecture options, govern technical quality, and mentor others-playing a key role in delivering user-focused, accessible digital services. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects. Architecture design informed through use of principles, patterns, technical radars, practices and standards. Architecture design working with project delivery teams within agile, waterfall and hybrid environments throughout the lifecycle - from concept to go-live. Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders. Architecture design through use of architecture modelling techniques and tools to devise and represent. Microservice and API-led architecture and integration design tools, techniques and best practice. Event-based architecture design, patterns (including pub-sub and data streaming), modelling techniques, tools and standards. Location You'll join us in one of our brilliant hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay We offer competitive pay of up to £83,917. Pension You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. Benefits We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Awards and Culture DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two-stage interview online. Click apply for more information and to start your application.