Made Tech

Client Partner - Public Safety & Defence Department: Sales Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £90,000 - £110,000 / year Description Our aim at Made Tech is to use human centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively bring new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and lead the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities 1. Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works. Be an expert in GDS ways of working. Regularly meet stakeholders, be a visible presence. Understand the client organisation and who the decision makers are. Attend governance meetings and showcases. Understand our competitors, their profile with the client and their relationships. Build relationships with commercial and portfolio holders to understand their pipeline. 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors. Understand how we work and deliver. Understand what good delivery looks like. Understand Made Tech's missions and values. Understand Made Tech's capabilities and how to apply them to clients. Build relationships with capabilities and our delivery teams. Have read Made Tech's books. Can talk about 5 8 relevant case studies as though you were on the project. Stay current with relevant Made Tech projects, proposals and marketing. Share supporting content with each other. 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust. Be available, responsive and act fast. Understand reasons, constraints, challenges and impact. Establish facts and summarise (understanding, actions). 4. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 5. Outreach and Networking Use, and continually experiment with, a variety of channels (e.g. client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn). Build relationships with a variety of stakeholders. Prioritise relationships with key decision makers and senior stakeholders right up to C level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together. 6. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us. Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time. Optimising rates and margin to increase our chances of winning and delivering profit goals. Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add. Strong contractual and commercial client management. Create proactive, win win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise You will have: A strong track record in developing growth in your strategic accounts, up selling and cross selling new services and building strong, long lasting value based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business. A strong track record in winning multiple multi million pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Home Office experience and existing relevant networks would be beneficial, but not essential to the role. Job Benefits Support in applying: If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech: We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog . click apply for full job details

Made Tech is seeking a Client Partner for Public Safety & Defence to manage strategic accounts. This role involves developing client relationships, implementing strategic plans, and meeting multi-million-pound sales targets. The successful candidate will have a strong sales background and excellent networking skills. Benefits include 30 days of paid annual leave, flexible working hours, and remote options. This position is critical for driving growth in the public sector, offering significant responsibilities and the chance to make a meaningful impact.

Client Partner - Public Safety & Defence Department: Sales Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £90,000 - £110,000 / year Description Our aim at Made Tech is to use human centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively bring new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and lead the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities 1. Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works. Be an expert in GDS ways of working. Regularly meet stakeholders, be a visible presence. Understand the client organisation and who the decision makers are. Attend governance meetings and showcases. Understand our competitors, their profile with the client and their relationships. Build relationships with commercial and portfolio holders to understand their pipeline. 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors. Understand how we work and deliver. Understand what good delivery looks like. Understand Made Tech's missions and values. Understand Made Tech's capabilities and how to apply them to clients. Build relationships with capabilities and our delivery teams. Have read Made Tech's books. Can talk about 5 8 relevant case studies as though you were on the project. Stay current with relevant Made Tech projects, proposals and marketing. Share supporting content with each other. 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust. Be available, responsive and act fast. Understand reasons, constraints, challenges and impact. Establish facts and summarise (understanding, actions). 4. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 5. Outreach and Networking Use, and continually experiment with, a variety of channels (e.g. client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn). Build relationships with a variety of stakeholders. Prioritise relationships with key decision makers and senior stakeholders right up to C level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together. 6. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us. Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time. Optimising rates and margin to increase our chances of winning and delivering profit goals. Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add. Strong contractual and commercial client management. Create proactive, win win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise You will have: A strong track record in developing growth in your strategic accounts, up selling and cross selling new services and building strong, long lasting value based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business. A strong track record in winning multiple multi million pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Home Office experience and existing relevant networks would be beneficial, but not essential to the role. Job Benefits Support in applying: If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech: We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog . click apply for full job details

Client Partner - Public Safety & Defence Department: Sales Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £90,000 - £110,000 / year Description Our aim at Made Tech is to use human centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively bring new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and lead the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities 1. Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works. Be an expert in GDS ways of working. Regularly meet stakeholders, be a visible presence. Understand the client organisation and who the decision makers are. Attend governance meetings and showcases. Understand our competitors, their profile with the client and their relationships. Build relationships with commercial and portfolio holders to understand their pipeline. 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors. Understand how we work and deliver. Understand what good delivery looks like. Understand Made Tech's missions and values. Understand Made Tech's capabilities and how to apply them to clients. Build relationships with capabilities and our delivery teams. Have read Made Tech's books. Can talk about 5 8 relevant case studies as though you were on the project. Stay current with relevant Made Tech projects, proposals and marketing. Share supporting content with each other. 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust. Be available, responsive and act fast. Understand reasons, constraints, challenges and impact. Establish facts and summarise (understanding, actions). 4. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 5. Outreach and Networking Use, and continually experiment with, a variety of channels (e.g. client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn). Build relationships with a variety of stakeholders. Prioritise relationships with key decision makers and senior stakeholders right up to C level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together. 6. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us. Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time. Optimising rates and margin to increase our chances of winning and delivering profit goals. Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add. Strong contractual and commercial client management. Create proactive, win win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise You will have: A strong track record in developing growth in your strategic accounts, up selling and cross selling new services and building strong, long lasting value based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business. A strong track record in winning multiple multi million pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Home Office experience and existing relevant networks would be beneficial, but not essential to the role. Job Benefits Support in applying: If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech: We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog . click apply for full job details

Client Partner - Public Safety & Defence Department: Sales Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £90,000 - £110,000 / year Description Our aim at Made Tech is to use human centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively bring new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and lead the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities 1. Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works. Be an expert in GDS ways of working. Regularly meet stakeholders, be a visible presence. Understand the client organisation and who the decision makers are. Attend governance meetings and showcases. Understand our competitors, their profile with the client and their relationships. Build relationships with commercial and portfolio holders to understand their pipeline. 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors. Understand how we work and deliver. Understand what good delivery looks like. Understand Made Tech's missions and values. Understand Made Tech's capabilities and how to apply them to clients. Build relationships with capabilities and our delivery teams. Have read Made Tech's books. Can talk about 5 8 relevant case studies as though you were on the project. Stay current with relevant Made Tech projects, proposals and marketing. Share supporting content with each other. 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust. Be available, responsive and act fast. Understand reasons, constraints, challenges and impact. Establish facts and summarise (understanding, actions). 4. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 5. Outreach and Networking Use, and continually experiment with, a variety of channels (e.g. client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn). Build relationships with a variety of stakeholders. Prioritise relationships with key decision makers and senior stakeholders right up to C level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together. 6. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us. Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time. Optimising rates and margin to increase our chances of winning and delivering profit goals. Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add. Strong contractual and commercial client management. Create proactive, win win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise You will have: A strong track record in developing growth in your strategic accounts, up selling and cross selling new services and building strong, long lasting value based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business. A strong track record in winning multiple multi million pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Home Office experience and existing relevant networks would be beneficial, but not essential to the role. Job Benefits Support in applying: If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech: We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog . click apply for full job details

Lead Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £62,050 - £73,000 / year Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coach clients throughout the delivery process and use your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance. Therefore, all successful candidates for this role must have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we will not be able to progress your application and we will contact you to let you know why. Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. We also encourage people from underrepresented groups to apply for roles with us.

Made Tech is seeking a Lead Delivery Manager to oversee complex digital project deliveries across their UK offices. This role involves leading a team to ensure successful project outcomes by collaborating with clients and stakeholders. The ideal candidate will possess a strong background in agile delivery, stakeholder management, and performance management. In addition to project responsibilities, the successful candidate will contribute to the Delivery Community and support recruitment efforts, promoting a culture of continuous improvement and collaborative leadership.

Lead Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £62,050 - £73,000 / year Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coach clients throughout the delivery process and use your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance. Therefore, all successful candidates for this role must have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we will not be able to progress your application and we will contact you to let you know why. Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. We also encourage people from underrepresented groups to apply for roles with us.

Lead Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £62,050 - £73,000 / year Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coach clients throughout the delivery process and use your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance. Therefore, all successful candidates for this role must have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we will not be able to progress your application and we will contact you to let you know why. Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. We also encourage people from underrepresented groups to apply for roles with us.

Lead Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £62,050 - £73,000 / year Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coach clients throughout the delivery process and use your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance. Therefore, all successful candidates for this role must have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we will not be able to progress your application and we will contact you to let you know why. Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. We also encourage people from underrepresented groups to apply for roles with us.

Data Analyst Department: Technology Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £37,000 - £45,000 / year Description Made Tech wants to positively impact the country's future by using technology to improve society, for everyone. We want to empower the public sector to deliver and continuously improve digital services that are user centric, data driven and freed from legacy technology. A key component of this is developing modern data systems and platforms that drive informed decision making for our clients. You will also work closely with clients to help shape their data strategy. Key Responsibilities Data analysis and reporting: Conducting in-depth data analysis, generating reports, and providing actionable insights for client projects. Data and BI visualisation: Producing BI dashboards using industry standard tools - Power BI, Tableau, Quicksight etc. Client interaction: Collaborating with clients to understand their needs, translating these into analytical solutions, and presenting findings in a clear, actionable manner. You'll need to have a drive to deliver outcomes for users. You'll make sure that the wider context of a delivery is considered and maintain alignment between the operational and analytical aspects of the engineering solution. Skills, Knowledge & Expertise Analysis and synthesis Application of analytical techniques: Proficiency in applying various analytical methods such as statistical analysis, data mining, and qualitative analysis. Ability to select and apply appropriate techniques based on the context and research data. Synthesis of research data: Experience in synthesising research data to present actionable insights and solutions. Ability to articulate the impact of their analysis on decision making and problem solving. Engagement with sceptical colleagues: Effective communication skills to engage and gain buy in from sceptical colleagues. Data Management Good understanding of data sources and storage: Familiarity with common data sources and general knowledge of data organisation and storage practices. Willingness to maintain data accuracy and accessibility. Awareness of data governance: Understanding of data governance standards and a commitment to following data quality practices set by the team. Continuous improvement: Ability to contribute to improvements in data management practices by supporting documentation, learning from team training, and actively participating in discussions. Toolset support: Experience with using data management tools, with a willingness to learn more about maintaining efficiency and integration. Interest in automation: An interest in learning how to automate data management activities to streamline processes and improve accuracy (desirable). Compliance with data governance policies: Basic understanding of data governance policies, with a focus on following data security and ethical standards. Data modelling, cleansing, and enrichment Data cleansing and standardisation: Experience in resolving data quality issues and ensuring data accuracy through cleansing and standardisation techniques. Exposure to data integration tools: Basic experience with ETL tools for data integration and storage, with a focus on learning how to ensure data interoperability with other datasets. Collaboration with data professionals: Some experience working with other data professionals, with a focus on learning and improving data modelling and integration practices through teamwork. Data Visualisation Understanding visualisation requirements: Ability to understand data visualisation needs and create simple, visually appealing representations suited to the audience. Good working knowledge of visualisation tools: Experience using tools like Tableau, Power BI, or Python libraries (e.g., Matplotlib, Seaborn), with a willingness to learn how to choose the right visualisation type for different data sets. Awareness of visualisation standards: Understanding of design principles to create clear and accurate visualisations, with an interest in learning about accessibility best practices. Willingness to learn from peers: Open to feedback and guidance from senior team members to improve the quality of your visualisations. Data Quality Assurance, Validation, and Linkage Data quality assurance: Familiarity with data quality assessment techniques, such as data profiling and cleansing, with a willingness to learn more about improving data accuracy and consistency. Data validation and linkage: Experience performing basic data validation checks and combining data from different sources, with guidance from senior team members. Data cleansing and preparation: Experience in data preparation, including handling missing values and duplicates, with a focus on learning more advanced data cleansing techniques. Communication of data limitations: Ability to discuss data limitations with guidance from others, helping stakeholders understand potential issues and make informed decisions. Participating in peer reviews: Willingness to participate in peer reviews to improve data accuracy, with the support of more experienced team members. Statistical Methods and Data Analysis Knowledge of statistical methods: Familiarity with common statistical techniques like hypothesis testing, regression analysis, and basic clustering, with an eagerness to learn how to choose the right methods for different projects. Data analysis and interpretation: Experience using statistical software or programming languages for data analysis, with guidance in generating insights and sharing findings with both technical and non technical audiences. Willingness to learn new methodologies: Interest in exploring and applying new statistical techniques, with support from senior team members, to solve real world problems and stay updated on emerging theories. Communication Stakeholder communication: Some experience working with different types of stakeholders, both technical and business focused, with a focus on learning to manage expectations and contribute to productive discussions. Willingness to engage in active and reactive communication: Comfortable sharing updates and responding to inquiries, with support from team members, to help maintain a collaborative working environment. Interpretation of stakeholder needs: Ability to understand basic stakeholder requirements and help translate them into technical solutions, with guidance in bridging the gap between technical and non technical individuals. Presentation skills: Experience presenting data and insights, with a focus on learning how to simplify complex information for various audiences, including senior team members. Logical and creative thinking Problem solving skills: Ability to apply logical thinking to break down simpler problems and contribute to generating solutions, with support from more experienced team members. Decision making and action taking: Experience in making informed decisions and prioritising tasks, with guidance to take appropriate actions in resolving issues efficiently. Adaptability and learning orientation: Willingness to adapt to new challenges and a strong desire to learn and improve continuously. Job Benefits Benefits 30 days Holiday - we offer 30 days of paid annual leave + bank holidays. Flexible Parental Leave - we offer flexible parental leave options. Remote Working - we offer part time remote working for all our staff. Paid counselling - we offer paid counselling as well as financial and legal advice. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, we are also providing a flexible benefits platform which includes a Smart Tech scheme, Cycle to Work scheme, and an individual benefits allowance which can be invested in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. We believe we can use tech to make public services better. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity. An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' of continuous UK residency. Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. We are an equal opportunity employer. All qualified applicants will receive equal consideration for employment . click apply for full job details

Made Tech is looking for a Data Analyst to join their Technology department. Your role will involve conducting comprehensive data analysis, generating actionable insights, and collaborating closely with clients to shape their data strategies. Proficiency in tools like Power BI and Tableau is essential. The position offers a supportive environment for continuous learning and flexibility in remote working arrangements. Salary ranges from £37,000 to £45,000 a year.

Lead Technical Architect Department: Technology Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Reporting To: Stephen Strudwick Compensation: £70,000 - £90,000 / year Description Based within the Cloud & Engineering Practice, the Lead Technical Architect role is accountable for driving the growth of our architecture capability while supporting client deliveries and providing technical assurance to our engineering teams. We're looking for technical leaders who can work closely with client stakeholders and our delivery teams to help shape, design and deliver predominantly cloud-based architectures. They will also provide architecture oversight and help clients to develop and evolve their technical strategy. People in this role primarily work consultatively and are expected to build relationships with clients across our industry verticals, ranging from Central Government to Health and Local Government. Identification of growth opportunities for existing accounts and new clients is also a key responsibility. Outcomes Taking responsibility for understanding client requirements and communicating between technical teams and the business. Align your team's work with department and government technology strategy, participating in strategic technical decisions and challenging previous decisions where needed. Be responsible for technical design and development of public services of various sizes, how they interact with their surroundings (including other projects, teams and organisations), and how they evolve over time. Be responsible for ensuring non functional requirements are identified and delivered, particularly relating to security and operability in the cloud. Challenge entrenched practices and influence decision makers, and look for deeper underlying problems to solve, and larger opportunities for digital transformation. Facilitate workshops and other collaborative activities leveraging lean and agile techniques with both your team and the client to ensure the service architecture meets user needs and enables business goals. Provide technical leadership to our delivery teams and strategic architectural advice to clients. Responsible for driving growth: Shape and deliver opportunities on client accounts by providing expert engagement as a trusted technical leader. Provide pre sales support on bids by calling on technical experience to confidently address stated client needs. Shaping and drafting responses and supporting proposal presentations to existing or new clients to help add value and credibility and maximise successful bid outcomes. Provide thought leadership through supporting marketing initiatives, writing blog posts, speaking at events, etc. Working with and in account teams to build strong client relationships and find additional growth opportunities. Responsible for providing support to Made Tech colleagues and promoting better understanding and integration of technical architecture across Made Tech: Leading and championing the practice across Made Tech through community of practice involvement and by coaching and mentoring more junior team members. Presenting learnings to the Software Engineering Community of Practice. Supporting and briefing our client partners to help them better understand our technical propositions with the goal of identifying additional opportunities. Line management of more junior colleagues to support their development, pursuit of career goals and management of their overall performance. Help build and maintain a diverse, inclusive culture across the development community, growing awareness, inclusivity, and balance. Responsible for assuring the quality of technical deliveries: When not actively working with clients, being available to delivery teams to provide architecture support and guidance. Reviewing architecture quality at various checkpoints throughout a delivery's lifecycle. Principles Prioritise a positive employee experience: we invest in ensuring we maintain a positive employee experience. Where constraints or controls are necessary ensure these do not overly encumber people delivering for our clients, where policies are required ensure these are lightweight, jargon free, relevant and "just enough". Align to commercial goals: we understand and align improvements to the commercial goals of the business. Ensure all prioritised activities can be related back to the commercial benefit they will deliver. Facilitate commercial growth wherever possible. Value close collaboration: we collaborate and work with colleagues across the business in a positive and supportive way. Help foster a culture of continuous improvement by offering both constructive and reinforcing feedback. Be part of the solution. Empower teams to deliver outcomes. Take a pragmatic approach: we appreciate that as a rapidly growing business we sometimes need to make uncomfortable tradeoffs. We balance risk and reward appropriately, and seek to make the right decisions to enable the business to achieve its long term vision. Job Benefits Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, let your recruitment agent or Made Tech Talent Specialist know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers women-in-tech Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.

Lead Technical Architect Department: Technology Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Reporting To: Stephen Strudwick Compensation: £70,000 - £90,000 / year Description Based within the Cloud & Engineering Practice, the Lead Technical Architect role is accountable for driving the growth of our architecture capability while supporting client deliveries and providing technical assurance to our engineering teams. We're looking for technical leaders who can work closely with client stakeholders and our delivery teams to help shape, design and deliver predominantly cloud-based architectures. They will also provide architecture oversight and help clients to develop and evolve their technical strategy. People in this role primarily work consultatively and are expected to build relationships with clients across our industry verticals, ranging from Central Government to Health and Local Government. Identification of growth opportunities for existing accounts and new clients is also a key responsibility. Outcomes Taking responsibility for understanding client requirements and communicating between technical teams and the business. Align your team's work with department and government technology strategy, participating in strategic technical decisions and challenging previous decisions where needed. Be responsible for technical design and development of public services of various sizes, how they interact with their surroundings (including other projects, teams and organisations), and how they evolve over time. Be responsible for ensuring non functional requirements are identified and delivered, particularly relating to security and operability in the cloud. Challenge entrenched practices and influence decision makers, and look for deeper underlying problems to solve, and larger opportunities for digital transformation. Facilitate workshops and other collaborative activities leveraging lean and agile techniques with both your team and the client to ensure the service architecture meets user needs and enables business goals. Provide technical leadership to our delivery teams and strategic architectural advice to clients. Responsible for driving growth: Shape and deliver opportunities on client accounts by providing expert engagement as a trusted technical leader. Provide pre sales support on bids by calling on technical experience to confidently address stated client needs. Shaping and drafting responses and supporting proposal presentations to existing or new clients to help add value and credibility and maximise successful bid outcomes. Provide thought leadership through supporting marketing initiatives, writing blog posts, speaking at events, etc. Working with and in account teams to build strong client relationships and find additional growth opportunities. Responsible for providing support to Made Tech colleagues and promoting better understanding and integration of technical architecture across Made Tech: Leading and championing the practice across Made Tech through community of practice involvement and by coaching and mentoring more junior team members. Presenting learnings to the Software Engineering Community of Practice. Supporting and briefing our client partners to help them better understand our technical propositions with the goal of identifying additional opportunities. Line management of more junior colleagues to support their development, pursuit of career goals and management of their overall performance. Help build and maintain a diverse, inclusive culture across the development community, growing awareness, inclusivity, and balance. Responsible for assuring the quality of technical deliveries: When not actively working with clients, being available to delivery teams to provide architecture support and guidance. Reviewing architecture quality at various checkpoints throughout a delivery's lifecycle. Principles Prioritise a positive employee experience: we invest in ensuring we maintain a positive employee experience. Where constraints or controls are necessary ensure these do not overly encumber people delivering for our clients, where policies are required ensure these are lightweight, jargon free, relevant and "just enough". Align to commercial goals: we understand and align improvements to the commercial goals of the business. Ensure all prioritised activities can be related back to the commercial benefit they will deliver. Facilitate commercial growth wherever possible. Value close collaboration: we collaborate and work with colleagues across the business in a positive and supportive way. Help foster a culture of continuous improvement by offering both constructive and reinforcing feedback. Be part of the solution. Empower teams to deliver outcomes. Take a pragmatic approach: we appreciate that as a rapidly growing business we sometimes need to make uncomfortable tradeoffs. We balance risk and reward appropriately, and seek to make the right decisions to enable the business to achieve its long term vision. Job Benefits Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, let your recruitment agent or Made Tech Talent Specialist know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers women-in-tech Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.

Data Analyst Department: Technology Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £37,000 - £45,000 / year Description Made Tech wants to positively impact the country's future by using technology to improve society, for everyone. We want to empower the public sector to deliver and continuously improve digital services that are user centric, data driven and freed from legacy technology. A key component of this is developing modern data systems and platforms that drive informed decision making for our clients. You will also work closely with clients to help shape their data strategy. Key Responsibilities Data analysis and reporting: Conducting in-depth data analysis, generating reports, and providing actionable insights for client projects. Data and BI visualisation: Producing BI dashboards using industry standard tools - Power BI, Tableau, Quicksight etc. Client interaction: Collaborating with clients to understand their needs, translating these into analytical solutions, and presenting findings in a clear, actionable manner. You'll need to have a drive to deliver outcomes for users. You'll make sure that the wider context of a delivery is considered and maintain alignment between the operational and analytical aspects of the engineering solution. Skills, Knowledge & Expertise Analysis and synthesis Application of analytical techniques: Proficiency in applying various analytical methods such as statistical analysis, data mining, and qualitative analysis. Ability to select and apply appropriate techniques based on the context and research data. Synthesis of research data: Experience in synthesising research data to present actionable insights and solutions. Ability to articulate the impact of their analysis on decision making and problem solving. Engagement with sceptical colleagues: Effective communication skills to engage and gain buy in from sceptical colleagues. Data Management Good understanding of data sources and storage: Familiarity with common data sources and general knowledge of data organisation and storage practices. Willingness to maintain data accuracy and accessibility. Awareness of data governance: Understanding of data governance standards and a commitment to following data quality practices set by the team. Continuous improvement: Ability to contribute to improvements in data management practices by supporting documentation, learning from team training, and actively participating in discussions. Toolset support: Experience with using data management tools, with a willingness to learn more about maintaining efficiency and integration. Interest in automation: An interest in learning how to automate data management activities to streamline processes and improve accuracy (desirable). Compliance with data governance policies: Basic understanding of data governance policies, with a focus on following data security and ethical standards. Data modelling, cleansing, and enrichment Data cleansing and standardisation: Experience in resolving data quality issues and ensuring data accuracy through cleansing and standardisation techniques. Exposure to data integration tools: Basic experience with ETL tools for data integration and storage, with a focus on learning how to ensure data interoperability with other datasets. Collaboration with data professionals: Some experience working with other data professionals, with a focus on learning and improving data modelling and integration practices through teamwork. Data Visualisation Understanding visualisation requirements: Ability to understand data visualisation needs and create simple, visually appealing representations suited to the audience. Good working knowledge of visualisation tools: Experience using tools like Tableau, Power BI, or Python libraries (e.g., Matplotlib, Seaborn), with a willingness to learn how to choose the right visualisation type for different data sets. Awareness of visualisation standards: Understanding of design principles to create clear and accurate visualisations, with an interest in learning about accessibility best practices. Willingness to learn from peers: Open to feedback and guidance from senior team members to improve the quality of your visualisations. Data Quality Assurance, Validation, and Linkage Data quality assurance: Familiarity with data quality assessment techniques, such as data profiling and cleansing, with a willingness to learn more about improving data accuracy and consistency. Data validation and linkage: Experience performing basic data validation checks and combining data from different sources, with guidance from senior team members. Data cleansing and preparation: Experience in data preparation, including handling missing values and duplicates, with a focus on learning more advanced data cleansing techniques. Communication of data limitations: Ability to discuss data limitations with guidance from others, helping stakeholders understand potential issues and make informed decisions. Participating in peer reviews: Willingness to participate in peer reviews to improve data accuracy, with the support of more experienced team members. Statistical Methods and Data Analysis Knowledge of statistical methods: Familiarity with common statistical techniques like hypothesis testing, regression analysis, and basic clustering, with an eagerness to learn how to choose the right methods for different projects. Data analysis and interpretation: Experience using statistical software or programming languages for data analysis, with guidance in generating insights and sharing findings with both technical and non technical audiences. Willingness to learn new methodologies: Interest in exploring and applying new statistical techniques, with support from senior team members, to solve real world problems and stay updated on emerging theories. Communication Stakeholder communication: Some experience working with different types of stakeholders, both technical and business focused, with a focus on learning to manage expectations and contribute to productive discussions. Willingness to engage in active and reactive communication: Comfortable sharing updates and responding to inquiries, with support from team members, to help maintain a collaborative working environment. Interpretation of stakeholder needs: Ability to understand basic stakeholder requirements and help translate them into technical solutions, with guidance in bridging the gap between technical and non technical individuals. Presentation skills: Experience presenting data and insights, with a focus on learning how to simplify complex information for various audiences, including senior team members. Logical and creative thinking Problem solving skills: Ability to apply logical thinking to break down simpler problems and contribute to generating solutions, with support from more experienced team members. Decision making and action taking: Experience in making informed decisions and prioritising tasks, with guidance to take appropriate actions in resolving issues efficiently. Adaptability and learning orientation: Willingness to adapt to new challenges and a strong desire to learn and improve continuously. Job Benefits Benefits 30 days Holiday - we offer 30 days of paid annual leave + bank holidays. Flexible Parental Leave - we offer flexible parental leave options. Remote Working - we offer part time remote working for all our staff. Paid counselling - we offer paid counselling as well as financial and legal advice. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, we are also providing a flexible benefits platform which includes a Smart Tech scheme, Cycle to Work scheme, and an individual benefits allowance which can be invested in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. We believe we can use tech to make public services better. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity. An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' of continuous UK residency. Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. We are an equal opportunity employer. All qualified applicants will receive equal consideration for employment . click apply for full job details

Made Tech is seeking a Lead Technical Architect to drive growth in cloud-based architecture solutions. The role involves working closely with clients and delivery teams to design and deliver innovative architecture while ensuring alignment with government technology strategies. Responsibilities include technical leadership, supporting client engagements, and mentoring junior staff, along with the opportunity to influence significant digital transformation across sectors such as Central Government and Health.

People Systems & AI Specialist - FTC 6 months Department: People Employment Type: Fixed Term Contract Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £45,000 - £55,000 / year Description FTC - 6 months Salary - £45,000 per year pro rata Made Tech is a technology company, and our People function should lead by example. As our People Systems & AI Specialist, you are the technical engine behind our "Powerhouse" goal. This is a dedicated, fixed-term role designed to provide the impetus and expertise needed to modernise our tech stack and enable future maintenance to be as self sufficient and require minimal manual input as possible. You will own the optimisation of our core HRIS, but your real impact will be in automation and augmentation. You will identify "admin-heavy" workflows and replace them with elegant, automated solutions and AI driven workflows. You are the bridge between raw people data and strategic insights, ensuring that our systems don't just store information, but actively drive better decision making across the business and continue to be systems of engagement. Key Responsibilities HRIS Optimisation & Mastery: Conduct a deep dive audit of our current HRIS capabilities. Lead the cleanup of data structures and ensure we are utilising 100% of the system's potential to drive efficiency. Workflow Automation Lead: Identify the top 10 most manual/repetitive tasks in the People lifecycle (e.g., contract changes, onboarding triggers, leave approvals) and build automated workflows to handle them using tools like Zapier, Workato, or native system integrations. AI Implementation & Tech Enablement: Lead the practical rollout of AI tools within the People team. Build and deploy custom AI assistants (GPTs or agents) to handle internal queries, audit payroll data, and assist in sentiment analysis. Integration Engineering: Ensure our People tech stack (ATS, HRIS, LMS, Payroll) is fully joined up, minimising data silos and ensuring a seamless, sign on experience for employees. Digital Upskilling: Mentor the wider People team, building their confidence and capability in using new tools and automation techniques so the transformation continues after your tenure. Skills, Knowledge & Expertise Systems Expert: Deep experience with multiple HRIS platforms (e.g., HiBob, BambooHR, Workday) and a proven track record of complex implementations. Automation Fluency: "No code/low code" enthusiast with understanding of connecting systems and automating triggers to save hundreds of hours of manual work. AI Practitioner: Experience building custom agents or using LLMs to solve specific operational problems. Data Visualisation: Comprehensive skills in tools like Tableau, PowerBI, or Google Looker Studio, with ability to turn messy data into a clear, strategic story. Project Management Rigour: Able to work in a fixed term role, ruthlessly organised, focusing on minimum viable products (MVPs) and rapid delivery cycles. Translator Ability: Ability to relate complex information and processes to engineering squads and People team specialists, ensuring alignment on the digital roadmap. Job Benefits 30 days holiday plus bank holidays (pro rata) Flexible parental leave options Remote working: part time remote working for all staff Paid counselling and financial/legal advice Flexible benefit platform including Smart Tech scheme, Cycle to Work scheme, and individual benefits allowance for health care cash plan or pension plan Optional social and wellbeing calendar of events We encourage people from underrepresented groups to apply for roles with us.

Made Tech is seeking a Lead Technical Architect to drive growth in cloud-based architecture solutions. The role involves working closely with clients and delivery teams to design and deliver innovative architecture while ensuring alignment with government technology strategies. Responsibilities include technical leadership, supporting client engagements, and mentoring junior staff, along with the opportunity to influence significant digital transformation across sectors such as Central Government and Health.

People Systems & AI Specialist - FTC 6 months Department: People Employment Type: Fixed Term Contract Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £45,000 - £55,000 / year Description FTC - 6 months Salary - £45,000 per year pro rata Made Tech is a technology company, and our People function should lead by example. As our People Systems & AI Specialist, you are the technical engine behind our "Powerhouse" goal. This is a dedicated, fixed-term role designed to provide the impetus and expertise needed to modernise our tech stack and enable future maintenance to be as self sufficient and require minimal manual input as possible. You will own the optimisation of our core HRIS, but your real impact will be in automation and augmentation. You will identify "admin-heavy" workflows and replace them with elegant, automated solutions and AI driven workflows. You are the bridge between raw people data and strategic insights, ensuring that our systems don't just store information, but actively drive better decision making across the business and continue to be systems of engagement. Key Responsibilities HRIS Optimisation & Mastery: Conduct a deep dive audit of our current HRIS capabilities. Lead the cleanup of data structures and ensure we are utilising 100% of the system's potential to drive efficiency. Workflow Automation Lead: Identify the top 10 most manual/repetitive tasks in the People lifecycle (e.g., contract changes, onboarding triggers, leave approvals) and build automated workflows to handle them using tools like Zapier, Workato, or native system integrations. AI Implementation & Tech Enablement: Lead the practical rollout of AI tools within the People team. Build and deploy custom AI assistants (GPTs or agents) to handle internal queries, audit payroll data, and assist in sentiment analysis. Integration Engineering: Ensure our People tech stack (ATS, HRIS, LMS, Payroll) is fully joined up, minimising data silos and ensuring a seamless, sign on experience for employees. Digital Upskilling: Mentor the wider People team, building their confidence and capability in using new tools and automation techniques so the transformation continues after your tenure. Skills, Knowledge & Expertise Systems Expert: Deep experience with multiple HRIS platforms (e.g., HiBob, BambooHR, Workday) and a proven track record of complex implementations. Automation Fluency: "No code/low code" enthusiast with understanding of connecting systems and automating triggers to save hundreds of hours of manual work. AI Practitioner: Experience building custom agents or using LLMs to solve specific operational problems. Data Visualisation: Comprehensive skills in tools like Tableau, PowerBI, or Google Looker Studio, with ability to turn messy data into a clear, strategic story. Project Management Rigour: Able to work in a fixed term role, ruthlessly organised, focusing on minimum viable products (MVPs) and rapid delivery cycles. Translator Ability: Ability to relate complex information and processes to engineering squads and People team specialists, ensuring alignment on the digital roadmap. Job Benefits 30 days holiday plus bank holidays (pro rata) Flexible parental leave options Remote working: part time remote working for all staff Paid counselling and financial/legal advice Flexible benefit platform including Smart Tech scheme, Cycle to Work scheme, and individual benefits allowance for health care cash plan or pension plan Optional social and wellbeing calendar of events We encourage people from underrepresented groups to apply for roles with us.

Lead Technical Architect Department: Technology Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Reporting To: Stephen Strudwick Compensation: £70,000 - £90,000 / year Description Based within the Cloud & Engineering Practice, the Lead Technical Architect role is accountable for driving the growth of our architecture capability while supporting client deliveries and providing technical assurance to our engineering teams. We're looking for technical leaders who can work closely with client stakeholders and our delivery teams to help shape, design and deliver predominantly cloud-based architectures. They will also provide architecture oversight and help clients to develop and evolve their technical strategy. People in this role primarily work consultatively and are expected to build relationships with clients across our industry verticals, ranging from Central Government to Health and Local Government. Identification of growth opportunities for existing accounts and new clients is also a key responsibility. Outcomes Taking responsibility for understanding client requirements and communicating between technical teams and the business. Align your team's work with department and government technology strategy, participating in strategic technical decisions and challenging previous decisions where needed. Be responsible for technical design and development of public services of various sizes, how they interact with their surroundings (including other projects, teams and organisations), and how they evolve over time. Be responsible for ensuring non functional requirements are identified and delivered, particularly relating to security and operability in the cloud. Challenge entrenched practices and influence decision makers, and look for deeper underlying problems to solve, and larger opportunities for digital transformation. Facilitate workshops and other collaborative activities leveraging lean and agile techniques with both your team and the client to ensure the service architecture meets user needs and enables business goals. Provide technical leadership to our delivery teams and strategic architectural advice to clients. Responsible for driving growth: Shape and deliver opportunities on client accounts by providing expert engagement as a trusted technical leader. Provide pre sales support on bids by calling on technical experience to confidently address stated client needs. Shaping and drafting responses and supporting proposal presentations to existing or new clients to help add value and credibility and maximise successful bid outcomes. Provide thought leadership through supporting marketing initiatives, writing blog posts, speaking at events, etc. Working with and in account teams to build strong client relationships and find additional growth opportunities. Responsible for providing support to Made Tech colleagues and promoting better understanding and integration of technical architecture across Made Tech: Leading and championing the practice across Made Tech through community of practice involvement and by coaching and mentoring more junior team members. Presenting learnings to the Software Engineering Community of Practice. Supporting and briefing our client partners to help them better understand our technical propositions with the goal of identifying additional opportunities. Line management of more junior colleagues to support their development, pursuit of career goals and management of their overall performance. Help build and maintain a diverse, inclusive culture across the development community, growing awareness, inclusivity, and balance. Responsible for assuring the quality of technical deliveries: When not actively working with clients, being available to delivery teams to provide architecture support and guidance. Reviewing architecture quality at various checkpoints throughout a delivery's lifecycle. Principles Prioritise a positive employee experience: we invest in ensuring we maintain a positive employee experience. Where constraints or controls are necessary ensure these do not overly encumber people delivering for our clients, where policies are required ensure these are lightweight, jargon free, relevant and "just enough". Align to commercial goals: we understand and align improvements to the commercial goals of the business. Ensure all prioritised activities can be related back to the commercial benefit they will deliver. Facilitate commercial growth wherever possible. Value close collaboration: we collaborate and work with colleagues across the business in a positive and supportive way. Help foster a culture of continuous improvement by offering both constructive and reinforcing feedback. Be part of the solution. Empower teams to deliver outcomes. Take a pragmatic approach: we appreciate that as a rapidly growing business we sometimes need to make uncomfortable tradeoffs. We balance risk and reward appropriately, and seek to make the right decisions to enable the business to achieve its long term vision. Job Benefits Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, let your recruitment agent or Made Tech Talent Specialist know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers women-in-tech Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.