Made Tech

Made Tech is hiring a Senior Software Engineer to work across the UK government in transforming public sector technology. You will be responsible for writing high-quality software, mentoring team members, and contributing to the delivery of key projects that impact society. The ideal candidate will have a strong technical background, experience with various programming languages, and a passion for learning and teaching others. The role offers flexibility, a supportive environment, and a competitive remuneration package ranging from £50,000 to £70,000 annually.

Made Tech is hiring a Senior Software Engineer to work across the UK government in transforming public sector technology. You will be responsible for writing high-quality software, mentoring team members, and contributing to the delivery of key projects that impact society. The ideal candidate will have a strong technical background, experience with various programming languages, and a passion for learning and teaching others. The role offers flexibility, a supportive environment, and a competitive remuneration package ranging from £50,000 to £70,000 annually.

Made Tech is hiring a Senior Software Engineer to work across the UK government in transforming public sector technology. You will be responsible for writing high-quality software, mentoring team members, and contributing to the delivery of key projects that impact society. The ideal candidate will have a strong technical background, experience with various programming languages, and a passion for learning and teaching others. The role offers flexibility, a supportive environment, and a competitive remuneration package ranging from £50,000 to £70,000 annually.

Made Tech is hiring a Senior Software Engineer to work across the UK government in transforming public sector technology. You will be responsible for writing high-quality software, mentoring team members, and contributing to the delivery of key projects that impact society. The ideal candidate will have a strong technical background, experience with various programming languages, and a passion for learning and teaching others. The role offers flexibility, a supportive environment, and a competitive remuneration package ranging from £50,000 to £70,000 annually.

Made Tech is transforming public sector software for social housing, delivering measurable outcomes and cloud services. As a Senior Customer Engineer, you'll directly engage customers, drive onboarding, and ship features from contract to live deployments. You'll collaborate with product leaders to design practical solutions for tenants and housing teams across the UK. Join a lean, fast-moving product team that values ownership, transparency, and impact.

Client Partner - Public Safety & Defence Department: Sales Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £90,000 - £110,000 / year Description Our aim at Made Tech is to use human centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively bring new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and lead the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities 1. Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works. Be an expert in GDS ways of working. Regularly meet stakeholders, be a visible presence. Understand the client organisation and who the decision makers are. Attend governance meetings and showcases. Understand our competitors, their profile with the client and their relationships. Build relationships with commercial and portfolio holders to understand their pipeline. 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors. Understand how we work and deliver. Understand what good delivery looks like. Understand Made Tech's missions and values. Understand Made Tech's capabilities and how to apply them to clients. Build relationships with capabilities and our delivery teams. Have read Made Tech's books. Can talk about 5 8 relevant case studies as though you were on the project. Stay current with relevant Made Tech projects, proposals and marketing. Share supporting content with each other. 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust. Be available, responsive and act fast. Understand reasons, constraints, challenges and impact. Establish facts and summarise (understanding, actions). 4. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 5. Outreach and Networking Use, and continually experiment with, a variety of channels (e.g. client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn). Build relationships with a variety of stakeholders. Prioritise relationships with key decision makers and senior stakeholders right up to C level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together. 6. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us. Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time. Optimising rates and margin to increase our chances of winning and delivering profit goals. Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add. Strong contractual and commercial client management. Create proactive, win win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise You will have: A strong track record in developing growth in your strategic accounts, up selling and cross selling new services and building strong, long lasting value based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business. A strong track record in winning multiple multi million pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Home Office experience and existing relevant networks would be beneficial, but not essential to the role. Job Benefits Support in applying: If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech: We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog . click apply for full job details

Made Tech is seeking a Client Partner for Public Safety & Defence to manage strategic accounts. This role involves developing client relationships, implementing strategic plans, and meeting multi-million-pound sales targets. The successful candidate will have a strong sales background and excellent networking skills. Benefits include 30 days of paid annual leave, flexible working hours, and remote options. This position is critical for driving growth in the public sector, offering significant responsibilities and the chance to make a meaningful impact.

Client Partner - Public Safety & Defence Department: Sales Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £90,000 - £110,000 / year Description Our aim at Made Tech is to use human centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively bring new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and lead the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities 1. Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works. Be an expert in GDS ways of working. Regularly meet stakeholders, be a visible presence. Understand the client organisation and who the decision makers are. Attend governance meetings and showcases. Understand our competitors, their profile with the client and their relationships. Build relationships with commercial and portfolio holders to understand their pipeline. 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors. Understand how we work and deliver. Understand what good delivery looks like. Understand Made Tech's missions and values. Understand Made Tech's capabilities and how to apply them to clients. Build relationships with capabilities and our delivery teams. Have read Made Tech's books. Can talk about 5 8 relevant case studies as though you were on the project. Stay current with relevant Made Tech projects, proposals and marketing. Share supporting content with each other. 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust. Be available, responsive and act fast. Understand reasons, constraints, challenges and impact. Establish facts and summarise (understanding, actions). 4. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 5. Outreach and Networking Use, and continually experiment with, a variety of channels (e.g. client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn). Build relationships with a variety of stakeholders. Prioritise relationships with key decision makers and senior stakeholders right up to C level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together. 6. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us. Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time. Optimising rates and margin to increase our chances of winning and delivering profit goals. Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add. Strong contractual and commercial client management. Create proactive, win win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise You will have: A strong track record in developing growth in your strategic accounts, up selling and cross selling new services and building strong, long lasting value based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business. A strong track record in winning multiple multi million pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Home Office experience and existing relevant networks would be beneficial, but not essential to the role. Job Benefits Support in applying: If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech: We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog . click apply for full job details

Client Partner - Public Safety & Defence Department: Sales Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £90,000 - £110,000 / year Description Our aim at Made Tech is to use human centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively bring new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and lead the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities 1. Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works. Be an expert in GDS ways of working. Regularly meet stakeholders, be a visible presence. Understand the client organisation and who the decision makers are. Attend governance meetings and showcases. Understand our competitors, their profile with the client and their relationships. Build relationships with commercial and portfolio holders to understand their pipeline. 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors. Understand how we work and deliver. Understand what good delivery looks like. Understand Made Tech's missions and values. Understand Made Tech's capabilities and how to apply them to clients. Build relationships with capabilities and our delivery teams. Have read Made Tech's books. Can talk about 5 8 relevant case studies as though you were on the project. Stay current with relevant Made Tech projects, proposals and marketing. Share supporting content with each other. 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust. Be available, responsive and act fast. Understand reasons, constraints, challenges and impact. Establish facts and summarise (understanding, actions). 4. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 5. Outreach and Networking Use, and continually experiment with, a variety of channels (e.g. client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn). Build relationships with a variety of stakeholders. Prioritise relationships with key decision makers and senior stakeholders right up to C level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together. 6. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us. Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time. Optimising rates and margin to increase our chances of winning and delivering profit goals. Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add. Strong contractual and commercial client management. Create proactive, win win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise You will have: A strong track record in developing growth in your strategic accounts, up selling and cross selling new services and building strong, long lasting value based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business. A strong track record in winning multiple multi million pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Home Office experience and existing relevant networks would be beneficial, but not essential to the role. Job Benefits Support in applying: If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech: We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog . click apply for full job details

Client Partner - Public Safety & Defence Department: Sales Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £90,000 - £110,000 / year Description Our aim at Made Tech is to use human centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively bring new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and lead the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities 1. Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works. Be an expert in GDS ways of working. Regularly meet stakeholders, be a visible presence. Understand the client organisation and who the decision makers are. Attend governance meetings and showcases. Understand our competitors, their profile with the client and their relationships. Build relationships with commercial and portfolio holders to understand their pipeline. 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors. Understand how we work and deliver. Understand what good delivery looks like. Understand Made Tech's missions and values. Understand Made Tech's capabilities and how to apply them to clients. Build relationships with capabilities and our delivery teams. Have read Made Tech's books. Can talk about 5 8 relevant case studies as though you were on the project. Stay current with relevant Made Tech projects, proposals and marketing. Share supporting content with each other. 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust. Be available, responsive and act fast. Understand reasons, constraints, challenges and impact. Establish facts and summarise (understanding, actions). 4. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 5. Outreach and Networking Use, and continually experiment with, a variety of channels (e.g. client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn). Build relationships with a variety of stakeholders. Prioritise relationships with key decision makers and senior stakeholders right up to C level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together. 6. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us. Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time. Optimising rates and margin to increase our chances of winning and delivering profit goals. Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add. Strong contractual and commercial client management. Create proactive, win win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise You will have: A strong track record in developing growth in your strategic accounts, up selling and cross selling new services and building strong, long lasting value based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business. A strong track record in winning multiple multi million pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Home Office experience and existing relevant networks would be beneficial, but not essential to the role. Job Benefits Support in applying: If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech: We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog . click apply for full job details

Made Tech is seeking a Business Analyst to join our Strategy & Design team in the UK. You will help shape services that deliver value to users by analysing business problems, domain knowledge, and user needs, while exploring improvements and feasibility of options. Responsibilities include delivering public services measures, aligning with DDaT standards, and maintaining strong stakeholder relationships to drive consensus and outcomes.

Made Tech is seeking a Principal Delivery Manager to lead complex client engagements across various UK office hubs including Bristol, London, Manchester, and Swansea. The ideal candidate will possess strong leadership and agile project management skills to ensure client success. The role involves coaching teams, engaging with clients, and developing best practices in public sector digital transformation. With a focus on building trusted relationships and delivering high-quality outcomes, this position offers comprehensive benefits including 30 days of leave and flexible working options.

Made Tech is seeking a Client Partner for Central Government to grow a portfolio of strategic accounts within the public sector. You will lead strategic account plans, work with multidisciplinary teams, and communicate Made Tech's value to clients across UK government hubs. You will manage multi-million pound annual targets (£10M-£25M) and collaborate with finance on profitability and commercial terms, while building senior relationships and expanding the client network.

Principal Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £80,000 - £100,000 / year Description Our Principal Delivery Managers are responsible for leading and delivering strategically significant, complex client engagements across our portfolio of clients. We believe that great delivery stems from a thorough understanding of our clients and their needs, strong discipline skills and subject matter expertise, excellent leadership and a clear vision of lasting and effective change in a public sector environment. We expect our Principal Delivery Managers to bring all of that and enthuse our delivery teams with the same passion. The successful candidate will lead the Delivery Management aspects of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our Principal Delivery Managers are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple, concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Our Principal Delivery Managers are members of the Delivery Management & PMO Practice leadership team with the responsibility to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. You will be responsible for the practice and service line-specific delivery elements of your engagement/account as well as a shared ownership for the overall delivery of client outcomes. You will leverage your client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will do this by combining their technical discipline/craft experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector. Key Responsibilities Collaborate with clients to understand their needs, provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials Assess project performance as part of the billable delivery team, quality assure the deliverables and outcomes, and ensure client satisfaction. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to develop their careers Act as a Technical Authority to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues Serve as a thought leader within Made Tech, our account engagements and the wider public sector and represent the company at industry events Skills, Knowledge & Expertise Client Understanding of the issues and challenges that the public sector faces in delivering services that make the best use of data and digital capabilities, transforming legacy infrastructure, and taking an innovative and user-centric approach Leadership Experience building trusted advisor relationships with senior client stakeholders within the public sector, building and leading high performing consulting teams, and leading bids and solution shaping People Management Ambassadors of belonging at Made Tech, advocating and championing organisational commitments and priorities, recognising their role in modelling the way and embodying our values; compelling communicators; coaching for growth; and fostering inclusion, trust and transparency Practice Experience delivering complex engagements spanning multiple capabilities for user-facing digital and data services in the public sector; identifying opportunities and developing targeted solutions; working with sales professionals and commercial responsibility for strategic goals Delivery Management Proven experience in Agile project/programme management or delivery management in digital, software and services; track record of delivering large-scale projects and portfolios; leadership and coaching; experience in using appropriate tools, templates and playbooks; coaching teams and clients in Agile, RAID management, milestone delivery and reporting metrics; reporting progress to senior stakeholders; supporting hiring activities; contributing to the community of practice Job Benefits 30 days annual leave plus bank holidays Flexible parental leave options Remote working options Paid counselling, financial and legal advisory support Flexible benefits platform including Smart Tech, Cycle to work, and a personal benefits allowance for health care or pension Optional social and wellbeing calendar of events Eligibility for security clearance (SC) is increasingly specified by clients. Candidates must have 5 years of continuous UK residency to be eligible for SC. If eligibility is not met at any point during the interview process, the application will not progress.

Made Tech is seeking a Senior Cloud Engineer to design, implement and maintain scalable cloud infrastructure for public sector clients across UK offices. You will deploy resources using IaC, enforce security standards, and drive automated deployment pipelines while collaborating with multidisciplinary teams and guiding junior colleagues. The role demands broad cloud knowledge, certifications, and a proactive, delivery oriented mindset in a consultancy environment.

Made Tech seeks a Lead Security Analyst to set the SOC's technical direction, own the detection content, and mentor a team of analysts across UK engagements. You'll work within public sector contexts, aligning to CAF, OFFICIAL handling, and related frameworks while driving high-quality threat detection and incident response capabilities. You'll partner with clients to translate SOC findings into actionable risk decisions, shape the threat landscape, and build enduring capability within the Cyber

Lead Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £62,050 - £73,000 / year Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coach clients throughout the delivery process and use your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance. Therefore, all successful candidates for this role must have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we will not be able to progress your application and we will contact you to let you know why. Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. We also encourage people from underrepresented groups to apply for roles with us.

Made Tech is seeking a Lead Delivery Manager to oversee complex digital project deliveries across their UK offices. This role involves leading a team to ensure successful project outcomes by collaborating with clients and stakeholders. The ideal candidate will possess a strong background in agile delivery, stakeholder management, and performance management. In addition to project responsibilities, the successful candidate will contribute to the Delivery Community and support recruitment efforts, promoting a culture of continuous improvement and collaborative leadership.

Lead Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £62,050 - £73,000 / year Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coach clients throughout the delivery process and use your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance. Therefore, all successful candidates for this role must have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we will not be able to progress your application and we will contact you to let you know why. Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. We also encourage people from underrepresented groups to apply for roles with us.

Lead Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £62,050 - £73,000 / year Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coach clients throughout the delivery process and use your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance. Therefore, all successful candidates for this role must have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we will not be able to progress your application and we will contact you to let you know why. Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. We also encourage people from underrepresented groups to apply for roles with us.