Signant Health

Working at Signant Health puts you in the very heart of the world's most exciting sector - a high-growth, dynamic company in an extraordinary industry. We are radically changing the clinical trial landscape, driving change through the technology and innovations we create and the services we deliver to our customers. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. ROLE PURPOSE Signant Health is currently recruiting for an Implementation Manager, Enterprise Solutions Signant Health's SmartSignals Supplies clinical supply chain management software. The primary responsibility of this role is to lead the successful implementation of the Supplies SaaS solution for new clients. This individual will also work directly with existing clients to maintain accounts and relationships, support upgrade projects, and identify and support new business opportunities. SmartSignals Supplies is a leading commercial enterprise solution enabling global pharmaceutical and biotech organizations to manage end-to-end clinical supply chain activities such as demand forecasting & supply planning, inventory management, and distribution. We partner with over half of the top 25 global pharmaceutical organizations. Implementations of our SmartSignals Supplies solution are often one component of a broader business transformation initiative within a client's organization and require our clients to plan and execute several complex and business-critical activities. These activities include system training & orientation for large end user populations, realignment of long-established and highly governed business processes, software validation to meet regulatory requirements, the migration of historical business data from legacy systems into SmartSupplies, and integration of the Supplies solution with a client's internal systems and external vendors. This candidate must experience supporting enterprise-level software implementation projects. This individual will report directly to a Senior Director, Director, or Associate Director on the Supplies Client Services Team. KEY ACCOUNTABILITIES • Lead project management activities for new client implementations of the SmartSignals Supplies product, including project planning, governance, risk management, and finances • Develop & maintain detailed project plans & RACI's to manage project timeline, scope, and division of responsibilities between Signant and client personnel • Work closely with Signant and client personnel to ensure on-time and on-budget delivery and completion of implementation activities and deliverables • Monitor and facilitate technical implementation activities as needed, including software deployment & configuration, client UAT / validation, system integrations, data migration, etc. • Manage and report on project finances including tracking of milestone achievement, billings, and overall progress against budgets • Prepare & present comprehensive project updates to Signant & client senior stakeholders in support of governance & risk management activities • Support client accounts post-implementation to ensure positive experience with the Supplies product in production and Signant compliance with commitments, SLA's, etc. • Support business development activities via scoping of new client engagements, proposal development, etc. KNOWLEDGE, SKILLS & ATTRIBUTES • Bachelor's Degree or equivalent experience • 8+ years' experience leading or supporting the implementation of enterprise software solutions for clients, including project planning, governance, risk management, and finance • Hands-on experience with the technical elements of cloud-based software implementations, including validation, data migration, and system integrations • Familiarity supporting GxP and UAT / validation requirements in a regulated industry • Strong interpersonal skills with clients and Signant colleagues, including listening, influencing, mediating conflict, and challenging senior personnel when appropriate • Strong attention to detail, communication, decision making, and organizational skills • Experience managing multiple projects concurrently in a dynamic environment • Experience managing direct and indirect resources in a functionally matrixed environment • Solution-oriented and self-starter with high ownership quotient • Proficiency with Microsoft Office suite including knowledge of MS Project and other standard project management tools Desirable: • Pharmaceutical and/or supply chain experience • Project Management Professional (PMP) certification • Advanced degree in a technical discipline

Role Overview Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Signant Health is a company focused on creating technology and innovations that support clinical research. Our team members are a part of the most exciting business sector in the world. Signant's technology powers virtual clinical research around the globe. The Software Test Engineer I is responsible for working with the Technical Delivery staff to manage the testing process of all assigned projects. The Software Test Engineer I will be responsible for coordinating and managing the testing process including the creation of test scripts, supporting user acceptance testing and executing IQ and OQ test scripts. This new role can be home-based/remote anywhere in the UK or based in our office in Hammersmith. • Execute tests for all technology platforms. • Lead testing effort on assigned projects. • Create and execute test cases, manage bugs and report testing status to project teams. • Develop test tools and test solutions. • Follows defined validation process and produces validated documents for all initiatives. • Responsible for supporting User Acceptance Testing when appropriate. • Responsible for tracking issues and resolutions throughout the testing process. • Self-manage testing workload for testing multiple systems in various phases of development in order to meet deadlines. • Document traceability between testing and system requirements documentation. • Participate in testing process improvement activities as needed. • Some technical support after-hours on-call time may be required. • Demonstrate total ownership, accountability, and commitment to the testing deliverables. • Provide support to TD staff on other internal initiatives as assigned • Experience working with multiple software validation lifecycles and with accepted software testing methodologies. • Must have excellent written communication skills, including the ability to effectively document procedures, processes and results. • Demonstrated ability to meet deadlines & multi-task in a fast-paced work environment. • Demonstrate extreme attention to detail and organization in all aspects of work. • Must have very strong skills with Microsoft Office applications. • Must be comfortable working with business users and technical teams. • Familiarity with SQL Queries • Working knowledge of Visual Basic is a plus. • Familiarity with GCP and 21 CFR Part 11 is a plus. • Familiarity with test automation, load/performance testing, and test case management software a plus. Education • Bachelor's degree or equivalent years of experience. Experience • Mix of manual and automated end-to-end testing of software products, including web applications testing. • Dedication and commitment to promote diversity, multiculturalism and inclusion in all work activities • Ability to collaborate in diverse teams to foster productive outcomes. At Signant Health, accepting difference isn't enough-we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. At Signant Health, accepting difference isn't enough-we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Signant Health is a company focused on creating technology and innovations that support clinical research. Our team members are a part of the most exciting business sector in the world. Signant's technology powers virtual clinical research around the globe. Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. The Software Test Engineer I is responsible for working with the Technical Delivery staff to manage the testing process of all assigned projects. The Software Test Engineer I will be responsible for coordinating and managing the testing process including the creation of test scripts, supporting user acceptance testing and executing IQ and OQ test scripts. This new role can be home-based/remote anywhere in the UK or based in our office in Hammersmith. • Execute tests for all technology platforms. • Lead testing effort on assigned projects. • Create and execute test cases, manage bugs and report testing status to project teams. • Develop test tools and test solutions. • Follows defined validation process and produces validated documents for all initiatives. • Responsible for supporting User Acceptance Testing when appropriate. • Responsible for tracking issues and resolutions throughout the testing process. • Self-manage testing workload for testing multiple systems in various phases of development in order to meet deadlines. • Document traceability between testing and system requirements documentation. • Participate in testing process improvement activities as needed. • Some technical support after-hours on-call time may be required. • Demonstrate total ownership, accountability, and commitment to the testing deliverables. • Provide support to TD staff on other internal initiatives as assigned • Experience working with multiple software validation lifecycles and with accepted software testing methodologies. • Must have excellent written communication skills, including the ability to effectively document procedures, processes and results. • Demonstrated ability to meet deadlines & multi-task in a fast-paced work environment. • Demonstrate extreme attention to detail and organization in all aspects of work. • Must have very strong skills with Microsoft Office applications. • Must be comfortable working with business users and technical teams. • Familiarity with SQL Queries • Working knowledge of Visual Basic is a plus. • Familiarity with GCP and 21 CFR Part 11 is a plus. • Familiarity with test automation, load/performance testing, and test case management software a plus. Education • Bachelor's degree or equivalent years of experience. Experience • Mix of manual and automated end-to-end testing of software products, including web applications testing. • Dedication and commitment to promote diversity, multiculturalism and inclusion in all work activities • Ability to collaborate in diverse teams to foster productive outcomes.

ROLE PURPOSE Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. We are currently recruiting for an Implementation Manager, Enterprise Solutions to support Signant Health's SmartSignals Supplies clinical supply chain management software. The primary responsibility of this role is to lead the successful implementation of the Supplies SaaS solution for new clients. This individual will also work directly with existing clients to maintain accounts and relationships, support upgrade projects, and identify and support new business opportunities. SmartSignals Supplies is a leading commercial enterprise solution enabling global pharmaceutical and biotech organizations to manage end-to-end clinical supply chain activities such as demand forecasting & supply planning, inventory management, and distribution. We partner with over half of the top 25 global pharmaceutical organizations. Implementations of our SmartSignals Supplies solution are often one component of a broader business transformation initiative within a client's organization and require our clients to plan and execute a number of complex and business-critical activities. These activities include system training & orientation for large end user populations, realignment of long-established and highly governed business processes, software validation to meet regulatory requirements, the migration of historical business data from legacy systems into SmartSupplies, and integration of the Supplies solution with a client's internal systems and external vendors. This candidate must experience supporting enterprise-level software implementation projects. This individual will report directly to a Senior Director, Director, or Associate Director on the Supplies Client Services Team. KEY ACCOUNTABILITIES 1. Lead project management activities for new client implementations of the SmartSignals Supplies product, including project planning, governance, risk management, and finances 2. Develop & maintain detailed project plans & RACI's to manage project timeline, scope, and division of responsibilities between Signant and client personnel 3. Work closely with Signant and client personnel to ensure on-time and on-budget delivery and completion of implementation activities and deliverables 4. Monitor and facilitate technical implementation activities as needed, including software deployment & configuration, client UAT / validation, system integrations, data migration, etc. 5. Manage and report on project finances including tracking of milestone achievement, billings, and overall progress against budgets 6. Prepare & present comprehensive project updates to Signant & client senior stakeholders in support of governance & risk management activities 7. Support client accounts post-implementation to ensure positive experience with the Supplies product in production and Signant compliance with commitments, SLA's, etc. 8. Support business development activities via scoping of new client engagements, proposal development, etc. KNOWLEDGE, SKILLS & ATTRIBUTES 1. Bachelor's Degree or equivalent experience 2. Solid years' experience leading or supporting the implementation of enterprise software solutions for clients, including project planning, governance, risk management, and finance 3. Hands-on experience with the technical elements of cloud-based software implementations, including validation, data migration, and system integrations 4. Familiarity supporting GxP and UAT / validation requirements in a regulated industry 5. Strong interpersonal skills with clients and Signant colleagues, including listening, influencing, mediating conflict, and challenging senior personnel when appropriate 6. Strong attention to detail, communication, decision making, and organizational skills 7. Experience managing multiple projects concurrently in a dynamic environment 8. Experience managing direct and indirect resources in a functionally matrixed environment 9. Solution-oriented and self-starter with high ownership quotient 10. Proficiency with Microsoft Office suite including knowledge of MS Project and other standard project management tools Desirable: 1. Pharmaceutical and/or supply chain experience 2. Project Management Professional (PMP) certification 3. Advanced degree in a technical discipline At Signant Health, accepting difference isn't enough-we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.