Childrensalon

Established in 1952 and online since 1999, Childrensalon is a fast-growing, award-winning, forward-thinking retailer, specialising in dressing children beautifully. Childrensalon believes there is beauty in diversity and difference, as resembled by our wonderful team. Our vision of being the most inclusive, diverse and humane company is very important to us as is our culture of fairness, openness and transparency. We are committed to the career progression and advancement of every team member as well as welcoming the best external talent in the industry. We offer a fun, challenging, collaborative, family-oriented work environment in our fast-paced and rapidly growing business and in turn will provide you with the opportunity to grow your career and make a difference. We have an exciting opportunity to support our growth and we are on the lookout for a budding Senior Digital Analyst (Data/ Web) who lives and breathes data. As an expert in the area of data and analytics you will be responsible for providing advanced insights to key members of the business. In this role you will be working on the development of analytic tools used by the web data team as well as joining to other datasets to further improve the quality of the data, insights and reports that are vital to the growth of the business. You will work closely with the Business Intelligence team to automate reporting whilst focusing on the analysis of data providing key insights to improve user experience. You will need to build strong relationships across the company and help evolve the team by providing mentoring and coaching to junior members.   Responsibilities : Development of reporting, analysis and tracking across multiple platforms. Ensure correct analytics implementation on new and current projects. Collaborating with BI team to build automation reports. Identify and communicate advanced insights to the business. Keep up to date with new analytics software, tools and updates. Create new initiatives to provide valuable and actionable data to marketing managers. Present high-level reports to prompt discussions and identify key areas for improvement. Analyse data and highlight potential issues and quick wins. Provide product analysis to key stakeholders for seasonal reports and campaigns Support analytics requirements across the wider business. Provide training and support to other teams around the business  Key Skills: Advanced knowledge of multiple analytics platforms. 4 years minimum experience in web analytics; enhanced e-commerce preferable. High level of expertise in understanding data and interpreting it into meaningful insights. Strong presentation and communication skills. Experience working in an e-commerce background. Experience with SQL or data joins Experience with Data Visualisation tools Attention to detail and thoroughness. Confident, motivated, approachable and a strong communicator.  This role is based at our Head Office in Tunbridge Wells with some remote working. Childrensalon offers a highly competitive salary, company pension plan, health plan, fully subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount. Childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. If you are interested and think you would thrive in this role, please apply to  careers@childrensalon.com  with your CV and covering letter about why you would like to work for us. Previous applicants need not apply.

Childrensalon is an award-winning and leading multi-brand retailer for childrenswear. We were established in 1952 and were one of the first childrenswear retailer to enter the online space. Our amazing products and customer service have proven to be our key drivers of the business and we are now selling to customers all over the world. We have experienced significant growth over the past few years, and along the way we have amassed vast quantities of data that we are now keen to exploit. We currently have a great team of people providing standard business reports as well as any ad-hoc reporting required to the business. We are looking to take that to the next level with the creation of a fully-fledged BI function, which explores innovative solutions to advance data analytics in order to drive the business forward, keeping us at the forefront of technology. Responsibilities: Manage the workload of the BI team, ensuring that projects are on schedule and to specification, constantly improving what is already there; whilst mentoring the team in their own personal development Work with other departments to create monthly/weekly reports and other ad-hoc analysis to support their departmental strategy Understand our business and the many markets we operate in, using the data we have through analysis, presenting findings and recommendations to the key stakeholders Formulate the information we would need to develop our understanding of our sales channel, customers, products and markets; regularly performing data review on the different business areas Communicate key findings and analysis that will be helpful for department heads, understanding the audience and customising the information in a way they would understand and be able to utilise effectively Contribute to the development of data gathering channels in order to gain additional useful data or enrich the current data Identify relevant external data sources to support and enhance the evaluation and summary of the data results Keep up-to-date with industry information within retail, e-commerce as well as BI in order to suggest improvements or enhance our analytics Review key competitor regularly to assess and analyse potential impact on the company Requirements: We are looking for somebody who understands the challenges and opportunities that growth presents and can formulate and execute a BI strategy that will help us to achieve our objectives over the coming years. You will have gained experience in an e-commerce environment and have done data manipulation, data extraction, statistical analysis and forecasting Ideally you will have significant experience with Power BI (or another enterprise level BI platform), Google Analytics, and of course be an expert at Excel You’ll need to have great people skills as you will be liaising with stakeholders at all levels in the business to both determine their needs and to sell your own ideas to them. You will have experience in leading and managing a team You will have the ability to be agile and excel in a fast-changing environment You will have great attention to detail and enjoy problem-solving You will have shown evidence of commercial awareness within the retail industry, and be able to source and integrate third-party data to add value and context to our reporting, helping us to make those key decisions that will really drive the business forward As this is a new role, you will be forging a new path for the team and yourself, forming a yearly strategic plan for the role of BI and analytics within the company. Ideally you will have demonstrated your ability to take the initiative to formulate a strategic plan Childrensalon offers a highly competitive salary, company pension plan, health plan, subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount. We are ranked #34 on the 2019 Sunday Times 100 Best Companies to Work For list and proud to be a member of the Living Wage Foundation.  Childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. If you are interested please apply to careers@childrensalon.com with your CV and covering letter about why you would like to work for us.