A leading retail company in Greater London seeks a Senior Service Assurance Manager to oversee Service Management practices. You will act as the main contact for Tribe members, ensuring quality and performance meet SLAs. The role involves analyzing service data, leading root cause analyses, and delivering training. A deep knowledge of ITIL4, DevOps, and SecOps frameworks is required, along with excellent communication and conflict management skills. Competitive benefits package offered.
03/02/2026
Full time
A leading retail company in Greater London seeks a Senior Service Assurance Manager to oversee Service Management practices. You will act as the main contact for Tribe members, ensuring quality and performance meet SLAs. The role involves analyzing service data, leading root cause analyses, and delivering training. A deep knowledge of ITIL4, DevOps, and SecOps frameworks is required, along with excellent communication and conflict management skills. Competitive benefits package offered.
A major UK retail company is seeking a passionate Staff Data Engineer to support data transformation initiatives. You will design and maintain high-quality data solutions, provide technical leadership to a squad of engineers, and own complex tasks in the backlog. Expertise in cloud technologies, particularly Azure, along with experience in ETL tools like Databricks and programming with Python is essential. Join an inclusive team to drive transformation and innovation in the retail sector.
03/02/2026
Full time
A major UK retail company is seeking a passionate Staff Data Engineer to support data transformation initiatives. You will design and maintain high-quality data solutions, provide technical leadership to a squad of engineers, and own complex tasks in the backlog. Expertise in cloud technologies, particularly Azure, along with experience in ETL tools like Databricks and programming with Python is essential. Join an inclusive team to drive transformation and innovation in the retail sector.
We are seeking a passionate Staff Data Engineer to support the delivery of our data transformation. Working within a squad of data engineers, you will work with partners from across the business to implement the data strategy, delivering value to the organisation and achieving our goal of democratising data. You will be an advocate for our industry leading BEAM Cloud Data Platform. As an equal partner with the Product and Delivery teams you will deliver elegant and robust solutions for complex problems affecting our customers and colleagues. You will play a key role in driving our ambition to create a best in class data engineering function. We are looking for people to join our community of engineers to drive this transformation, build a modern data platform using exciting technologies and do the best work of their careers. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Design, build and maintain high quality, reliable data solutions and own it with a high degree of automation in the cloud Provide technical leadership to a small squad of engineers Own complex tasks in the backlog and deliver them routinely with no significant issues Lead in the development of M&S standard data frameworks and policies, ensuring that they are understood and adopted Support other data engineers to produce clean, quality code through code reviews and pair programming Design, develop, and maintain scalable data pipelines that adhere to ETL principles and business goals Who you are Demonstrable leadership mentality, business acuity, and big picture approach Expertise in cloud based data technologies and data warehousing design principles, preferably Azure Expert in design/build of end to end data solutions Demonstrable experience with ETL tools, e.g. Databricks, SQL Demonstrable experience with Python/SQL/Spark Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
03/02/2026
Full time
We are seeking a passionate Staff Data Engineer to support the delivery of our data transformation. Working within a squad of data engineers, you will work with partners from across the business to implement the data strategy, delivering value to the organisation and achieving our goal of democratising data. You will be an advocate for our industry leading BEAM Cloud Data Platform. As an equal partner with the Product and Delivery teams you will deliver elegant and robust solutions for complex problems affecting our customers and colleagues. You will play a key role in driving our ambition to create a best in class data engineering function. We are looking for people to join our community of engineers to drive this transformation, build a modern data platform using exciting technologies and do the best work of their careers. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Design, build and maintain high quality, reliable data solutions and own it with a high degree of automation in the cloud Provide technical leadership to a small squad of engineers Own complex tasks in the backlog and deliver them routinely with no significant issues Lead in the development of M&S standard data frameworks and policies, ensuring that they are understood and adopted Support other data engineers to produce clean, quality code through code reviews and pair programming Design, develop, and maintain scalable data pipelines that adhere to ETL principles and business goals Who you are Demonstrable leadership mentality, business acuity, and big picture approach Expertise in cloud based data technologies and data warehousing design principles, preferably Azure Expert in design/build of end to end data solutions Demonstrable experience with ETL tools, e.g. Databricks, SQL Demonstrable experience with Python/SQL/Spark Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Are you a security professional with a strong foundation in threat detection and analysis? Do you enjoy working in a collaborative team environment to identify and mitigate security risks? If so, we want you on our team! We are seeking a motivated and results-oriented Security Operations Specialist to join our growing security team. In this role, you will play a vital part in monitoring, analysing, and responding to security threats. You will also have the opportunity to contribute to the overall improvement of our security posture. What you'll do Monitor and analyse security events using SIEM and other security tools to identify potential threats and vulnerabilities. Participate in security incident response (IR) activities, following established procedures for investigation and resolution. Assist with threat hunting initiatives to proactively identify and mitigate potential security risks. Research and analyse security threats and vulnerabilities, staying up to date on the latest trends. Collaborate with the security team to tune and optimize security tools and processes. Who you are 3 years of experience in a Security Operations Centre (SOC) role. Strong understanding of security concepts, frameworks, and methodologies (e.g., MITRE ATT&CK). Working knowledge of SIEM and other security tools e.g., endpoint detection and response, network traffic analysis. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. Everyone's welcome We're ambitious about the future of retail. We're innovating, disrupting, and leading the way into a more inspiring, digital era. It's an exciting time to be part of M&S. To support us on our journey, we're building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together. Don't worry if you don't meet every single requirement of the job description. It's more of a guide to what's possible within the role. If you're passionate, ready to work hard, and think the role feels right for you, we'd love to hear from you.
03/02/2026
Full time
Are you a security professional with a strong foundation in threat detection and analysis? Do you enjoy working in a collaborative team environment to identify and mitigate security risks? If so, we want you on our team! We are seeking a motivated and results-oriented Security Operations Specialist to join our growing security team. In this role, you will play a vital part in monitoring, analysing, and responding to security threats. You will also have the opportunity to contribute to the overall improvement of our security posture. What you'll do Monitor and analyse security events using SIEM and other security tools to identify potential threats and vulnerabilities. Participate in security incident response (IR) activities, following established procedures for investigation and resolution. Assist with threat hunting initiatives to proactively identify and mitigate potential security risks. Research and analyse security threats and vulnerabilities, staying up to date on the latest trends. Collaborate with the security team to tune and optimize security tools and processes. Who you are 3 years of experience in a Security Operations Centre (SOC) role. Strong understanding of security concepts, frameworks, and methodologies (e.g., MITRE ATT&CK). Working knowledge of SIEM and other security tools e.g., endpoint detection and response, network traffic analysis. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. Everyone's welcome We're ambitious about the future of retail. We're innovating, disrupting, and leading the way into a more inspiring, digital era. It's an exciting time to be part of M&S. To support us on our journey, we're building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together. Don't worry if you don't meet every single requirement of the job description. It's more of a guide to what's possible within the role. If you're passionate, ready to work hard, and think the role feels right for you, we'd love to hear from you.
A leading retail company in the United Kingdom seeks a Principal Software Engineer to lead high-performing teams and drive engineering excellence. You will shape and inspire the software engineering culture while working with modern technologies like React, Java, and Azure. The role requires strategic thinking and strong leadership skills to deliver secure, reliable solutions. This position offers a vibrant environment focused on innovation and inclusivity, along with generous employee perks and support for your development.
03/02/2026
Full time
A leading retail company in the United Kingdom seeks a Principal Software Engineer to lead high-performing teams and drive engineering excellence. You will shape and inspire the software engineering culture while working with modern technologies like React, Java, and Azure. The role requires strategic thinking and strong leadership skills to deliver secure, reliable solutions. This position offers a vibrant environment focused on innovation and inclusivity, along with generous employee perks and support for your development.
A leading retail company in the UK is seeking a Senior Service Assurance Manager to oversee service management practices across various teams. This role is vital in ensuring that IT services meet required service levels while also championing ITIL4, DevOps, and SecOps frameworks. The ideal candidate will analyze performance data, manage business communications during incidents, and work closely with stakeholders to drive continuous improvement. Opportunities for training and a competitive benefits package are included.
03/02/2026
Full time
A leading retail company in the UK is seeking a Senior Service Assurance Manager to oversee service management practices across various teams. This role is vital in ensuring that IT services meet required service levels while also championing ITIL4, DevOps, and SecOps frameworks. The ideal candidate will analyze performance data, manage business communications during incidents, and work closely with stakeholders to drive continuous improvement. Opportunities for training and a competitive benefits package are included.
Summary The Senior Service Assurance Manager plays a critical role in ensuring the delivery and performance of Service Management practices across assigned D&T Tribes. Embedded within product, platform, or infrastructure teams, you'll act as the key link between Service Management and day-to-day delivery-making sure IT services meet required service levels for the business and its stores. As a Service Management ambassador, you'll champion ITIL4, DevOps, and SecOps frameworks, helping teams balance agility with stability and risk control. You'll proactively monitor performance, identify trends and risks, and drive improvements in collaboration with Tribe leaders and squads. With responsibility for service performance and practice maturity, you'll regularly engage with senior stakeholders to address challenges, build alignment, and ensure continuous improvement across the Tribes you support. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Oversee the quality, performance, and consistent adoption of Service Management practices across the Tribe, ensuring alignment with SLAs and continuous improvement. Act as a key point of contact for Tribe members, delivering targeted coaching, training, and onboarding to embed processes and ensure effective service delivery. Analyse service data to identify trends, emerging risks, and underperformance. Lead root cause analysis, develop remediation plans, and ensure issues are tracked and resolved. Own business communications during Major Incidents, contribute to Post Incident Reviews (PIRs), and chair regular performance reviews with Tribe and Service Management leadership. Share insights, lessons learned, and scalable solutions across the wider D&T Service Assurance community to improve practice maturity and operational efficiency. Who you are Deep knowledge of ITIL4, DevOps, and SecOps frameworks, with experience in governance, compliance, and continuous process improvement. Skilled in performance monitoring, SLA compliance, risk management, and using data insights to drive improvements and resolve service issues. Excellent verbal and written skills to present service performance and risks, manage conflict, influence leadership, and communicate change effectively. Proven ability to work cross functionally with Tribe leaders, stakeholders, and technical teams to drive alignment, resolve challenges, and embed best practices. Retail industry experience is an advantage, supported by strong understanding of IT operations and proficiency with tools like ServiceNow, Jira, and Power BI. Everyone's welcome We're ambitious about the future of retail. We're innovating, disrupting, and leading the way into a more inspiring, digital era. It's an exciting time to be part of M&S. To support us on our journey, we're building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together. Don't worry if you don't meet every single requirement of the job description. It's more of a guide to what's possible within the role. If you're passionate, ready to work hard, and think the role feels right for you, we'd love to hear from you.
03/02/2026
Full time
Summary The Senior Service Assurance Manager plays a critical role in ensuring the delivery and performance of Service Management practices across assigned D&T Tribes. Embedded within product, platform, or infrastructure teams, you'll act as the key link between Service Management and day-to-day delivery-making sure IT services meet required service levels for the business and its stores. As a Service Management ambassador, you'll champion ITIL4, DevOps, and SecOps frameworks, helping teams balance agility with stability and risk control. You'll proactively monitor performance, identify trends and risks, and drive improvements in collaboration with Tribe leaders and squads. With responsibility for service performance and practice maturity, you'll regularly engage with senior stakeholders to address challenges, build alignment, and ensure continuous improvement across the Tribes you support. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Oversee the quality, performance, and consistent adoption of Service Management practices across the Tribe, ensuring alignment with SLAs and continuous improvement. Act as a key point of contact for Tribe members, delivering targeted coaching, training, and onboarding to embed processes and ensure effective service delivery. Analyse service data to identify trends, emerging risks, and underperformance. Lead root cause analysis, develop remediation plans, and ensure issues are tracked and resolved. Own business communications during Major Incidents, contribute to Post Incident Reviews (PIRs), and chair regular performance reviews with Tribe and Service Management leadership. Share insights, lessons learned, and scalable solutions across the wider D&T Service Assurance community to improve practice maturity and operational efficiency. Who you are Deep knowledge of ITIL4, DevOps, and SecOps frameworks, with experience in governance, compliance, and continuous process improvement. Skilled in performance monitoring, SLA compliance, risk management, and using data insights to drive improvements and resolve service issues. Excellent verbal and written skills to present service performance and risks, manage conflict, influence leadership, and communicate change effectively. Proven ability to work cross functionally with Tribe leaders, stakeholders, and technical teams to drive alignment, resolve challenges, and embed best practices. Retail industry experience is an advantage, supported by strong understanding of IT operations and proficiency with tools like ServiceNow, Jira, and Power BI. Everyone's welcome We're ambitious about the future of retail. We're innovating, disrupting, and leading the way into a more inspiring, digital era. It's an exciting time to be part of M&S. To support us on our journey, we're building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together. Don't worry if you don't meet every single requirement of the job description. It's more of a guide to what's possible within the role. If you're passionate, ready to work hard, and think the role feels right for you, we'd love to hear from you.
We are seeking a passionate Principal Software Engineer who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and fearless, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with the Product and Delivery teams you will deliver sophisticated and robust solutions to solve ambitious problems for our customers and colleagues. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. What you will be doing Lead and scale high-performing engineering teams to build secure, reliable, and resilient solutions from development through to launch and operation. Drive engineering excellence and continuous improvement, including DevOps practices, clean code/architecture, DORA metrics, and operational quality. Set technical direction and influence technology and product strategy, crafting investment decisions, team structures, and platform adoption. Foster a culture of innovation, efficiency, and autonomy by mentoring engineers, championing communities of practice, and leading by example. Improve delivery efficiency through modern ways of working, automation, and platform-led approaches that increase value at pace. Partner closely with Engineering, Technology, and Product leadership while supporting hiring, onboarding, brand advocacy, and the wider engineering ecosystem. Tech stack Service Experience is predominantly a back-end area, with some front-end applications. React, Next.js, Typescript, Optimizely Java, Spring, Spring Boot, Micronaut, GraphQL, Kafka MongoDB, Postgres, Redis Azure, Kubernetes Dynatrace GitHub Actions What you need to have Demonstrated history of strategic, innovative thinking with the ability to complete and deliver complex, high-impact engineering initiatives. Deep expertise in modern, web-based software engineering, including clean code, building patterns, system development, and performance engineering across devices. Strong authority in cloud platforms and automation (e.g., Kubernetes, serverless, networking, security) with experience in observability, reliability, and testing at scale. Advanced knowledge of information security, quality assurance, and reliability engineering, with the ability to develop and ensure secure, resilient systems. Demonstrated ability to lead and influence senior engineers and stakeholders across multiple teams, collaborating with the Staff Engineer to steer complex technical and non-technical build decisions without dictating outcomes. Experience optimizing processes and services end-to-end, mentoring specialists, crafting technical strategy, and aligning delivery with wider business and technology goals. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
03/02/2026
Full time
We are seeking a passionate Principal Software Engineer who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and fearless, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with the Product and Delivery teams you will deliver sophisticated and robust solutions to solve ambitious problems for our customers and colleagues. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. What you will be doing Lead and scale high-performing engineering teams to build secure, reliable, and resilient solutions from development through to launch and operation. Drive engineering excellence and continuous improvement, including DevOps practices, clean code/architecture, DORA metrics, and operational quality. Set technical direction and influence technology and product strategy, crafting investment decisions, team structures, and platform adoption. Foster a culture of innovation, efficiency, and autonomy by mentoring engineers, championing communities of practice, and leading by example. Improve delivery efficiency through modern ways of working, automation, and platform-led approaches that increase value at pace. Partner closely with Engineering, Technology, and Product leadership while supporting hiring, onboarding, brand advocacy, and the wider engineering ecosystem. Tech stack Service Experience is predominantly a back-end area, with some front-end applications. React, Next.js, Typescript, Optimizely Java, Spring, Spring Boot, Micronaut, GraphQL, Kafka MongoDB, Postgres, Redis Azure, Kubernetes Dynatrace GitHub Actions What you need to have Demonstrated history of strategic, innovative thinking with the ability to complete and deliver complex, high-impact engineering initiatives. Deep expertise in modern, web-based software engineering, including clean code, building patterns, system development, and performance engineering across devices. Strong authority in cloud platforms and automation (e.g., Kubernetes, serverless, networking, security) with experience in observability, reliability, and testing at scale. Advanced knowledge of information security, quality assurance, and reliability engineering, with the ability to develop and ensure secure, resilient systems. Demonstrated ability to lead and influence senior engineers and stakeholders across multiple teams, collaborating with the Staff Engineer to steer complex technical and non-technical build decisions without dictating outcomes. Experience optimizing processes and services end-to-end, mentoring specialists, crafting technical strategy, and aligning delivery with wider business and technology goals. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Summary The Senior Service Assurance Manager plays a critical role in ensuring the delivery and performance of Service Management practices across assigned D&T Tribes. Embedded within product, platform, or infrastructure teams, you'll act as the key link between Service Management and day-to-day delivery-making sure IT services meet required service levels for the business and its stores. As a Service Management ambassador, you'll champion ITIL4, DevOps, and SecOps frameworks, helping teams balance agility with stability and risk control. You'll proactively monitor performance, identify trends and risks, and drive improvements in collaboration with Tribe leaders and squads. With responsibility for service performance and practice maturity, you'll regularly engage with senior stakeholders to address challenges, build alignment, and ensure continuous improvement across the Tribes you support. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Oversee the quality, performance, and consistent adoption of Service Management practices across the Tribe, ensuring alignment with SLAs and continuous improvement. Act as a key point of contact for Tribe members, delivering targeted coaching, training, and onboarding to embed processes and ensure effective service delivery. Analyse service data to identify trends, emerging risks, and underperformance. Lead root cause analysis, develop remediation plans, and ensure issues are tracked and resolved. Own business communications during Major Incidents, contribute to Post Incident Reviews (PIRs), and chair regular performance reviews with Tribe and Service Management leadership. Share insights, lessons learned, and scalable solutions across the wider D&T Service Assurance community to improve practice maturity and operational efficiency. Who you are Deep knowledge of ITIL4, DevOps, and SecOps frameworks, with experience in governance, compliance, and continuous process improvement. Skilled in performance monitoring, SLA compliance, risk management, and using data insights to drive improvements and resolve service issues. Excellent verbal and written skills to present service performance and risks, manage conflict, influence leadership, and communicate change effectively. Proven ability to work cross functionally with Tribe leaders, stakeholders, and technical teams to drive alignment, resolve challenges, and embed best practices. Retail industry experience is an advantage, supported by strong understanding of IT operations and proficiency with tools like ServiceNow, Jira, and Power BI. Everyone's welcome We're ambitious about the future of retail. We're innovating, disrupting, and leading the way into a more inspiring, digital era. It's an exciting time to be part of M&S. To support us on our journey, we're building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together. Don't worry if you don't meet every single requirement of the job description. It's more of a guide to what's possible within the role. If you're passionate, ready to work hard, and think the role feels right for you, we'd love to hear from you.
03/02/2026
Full time
Summary The Senior Service Assurance Manager plays a critical role in ensuring the delivery and performance of Service Management practices across assigned D&T Tribes. Embedded within product, platform, or infrastructure teams, you'll act as the key link between Service Management and day-to-day delivery-making sure IT services meet required service levels for the business and its stores. As a Service Management ambassador, you'll champion ITIL4, DevOps, and SecOps frameworks, helping teams balance agility with stability and risk control. You'll proactively monitor performance, identify trends and risks, and drive improvements in collaboration with Tribe leaders and squads. With responsibility for service performance and practice maturity, you'll regularly engage with senior stakeholders to address challenges, build alignment, and ensure continuous improvement across the Tribes you support. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Oversee the quality, performance, and consistent adoption of Service Management practices across the Tribe, ensuring alignment with SLAs and continuous improvement. Act as a key point of contact for Tribe members, delivering targeted coaching, training, and onboarding to embed processes and ensure effective service delivery. Analyse service data to identify trends, emerging risks, and underperformance. Lead root cause analysis, develop remediation plans, and ensure issues are tracked and resolved. Own business communications during Major Incidents, contribute to Post Incident Reviews (PIRs), and chair regular performance reviews with Tribe and Service Management leadership. Share insights, lessons learned, and scalable solutions across the wider D&T Service Assurance community to improve practice maturity and operational efficiency. Who you are Deep knowledge of ITIL4, DevOps, and SecOps frameworks, with experience in governance, compliance, and continuous process improvement. Skilled in performance monitoring, SLA compliance, risk management, and using data insights to drive improvements and resolve service issues. Excellent verbal and written skills to present service performance and risks, manage conflict, influence leadership, and communicate change effectively. Proven ability to work cross functionally with Tribe leaders, stakeholders, and technical teams to drive alignment, resolve challenges, and embed best practices. Retail industry experience is an advantage, supported by strong understanding of IT operations and proficiency with tools like ServiceNow, Jira, and Power BI. Everyone's welcome We're ambitious about the future of retail. We're innovating, disrupting, and leading the way into a more inspiring, digital era. It's an exciting time to be part of M&S. To support us on our journey, we're building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together. Don't worry if you don't meet every single requirement of the job description. It's more of a guide to what's possible within the role. If you're passionate, ready to work hard, and think the role feels right for you, we'd love to hear from you.
A leading retail company is seeking a Software Engineering Manager to lead and mentor a high-performing team, manage software delivery, and ensure adherence to technical standards. This role requires extensive experience in software engineering and leadership, with a focus on delivering scalable solutions. Located in the City of Westminster, the position offers competitive benefits including a colleague discount, generous holiday allowance, and comprehensive wellbeing support.
02/02/2026
Full time
A leading retail company is seeking a Software Engineering Manager to lead and mentor a high-performing team, manage software delivery, and ensure adherence to technical standards. This role requires extensive experience in software engineering and leadership, with a focus on delivering scalable solutions. Located in the City of Westminster, the position offers competitive benefits including a colleague discount, generous holiday allowance, and comprehensive wellbeing support.
Summary We are seeking a passionate a passionate Senior MLOps Engineer to join our team and work along data scientists to deliver Data Science solutions. This role will help discover and implement state of the art solutions for our ML projects to enable rapid experimentation, increase accuracy of our models and ensure high quality of our products. This role will be part of a collaborative team that is integral to establishing the environments and processes to quickly build and deploy ML solutions into production. You will play a key role in driving our ambition to create a best in class MLOps engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern data platform using exciting technologies and do the best work of their careers. Who you are Experienced in building and deploying machine learning solutions at scale. Proficient in Python, Spark, and cloud technologies, preferably Azure. Experienced building CI/CD pipelines for ML workflows. Strong problem solver who can work effectively across cross functional teams. Passionate about improving engineering practices. What you will do Design and implement robust ML pipelines and infrastructure. Work closely with Data Scientists to productionise ML models using engineering principles and reusable frameworks. Embed automation, testing, and monitoring into ML workflows to ensure reliability. Act as a quality gatekeeper for production deployments, ensuring best practices and coding standards are met. Lead initiatives to improve MLOps maturity within M&S. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
02/02/2026
Full time
Summary We are seeking a passionate a passionate Senior MLOps Engineer to join our team and work along data scientists to deliver Data Science solutions. This role will help discover and implement state of the art solutions for our ML projects to enable rapid experimentation, increase accuracy of our models and ensure high quality of our products. This role will be part of a collaborative team that is integral to establishing the environments and processes to quickly build and deploy ML solutions into production. You will play a key role in driving our ambition to create a best in class MLOps engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern data platform using exciting technologies and do the best work of their careers. Who you are Experienced in building and deploying machine learning solutions at scale. Proficient in Python, Spark, and cloud technologies, preferably Azure. Experienced building CI/CD pipelines for ML workflows. Strong problem solver who can work effectively across cross functional teams. Passionate about improving engineering practices. What you will do Design and implement robust ML pipelines and infrastructure. Work closely with Data Scientists to productionise ML models using engineering principles and reusable frameworks. Embed automation, testing, and monitoring into ML workflows to ensure reliability. Act as a quality gatekeeper for production deployments, ensuring best practices and coding standards are met. Lead initiatives to improve MLOps maturity within M&S. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
A leading retail company is looking for a Senior MLOps Engineer to collaborate with data scientists in delivering innovative Data Science solutions. The role involves building robust ML pipelines, implementing CI/CD workflows, and ensuring high-quality deployments. Ideal candidates should have experience in large-scale ML implementations and a strong proficiency in Python and Azure. This position offers a supportive and inclusive work environment with various employee benefits and a focus on developing a best-in-class engineering culture.
02/02/2026
Full time
A leading retail company is looking for a Senior MLOps Engineer to collaborate with data scientists in delivering innovative Data Science solutions. The role involves building robust ML pipelines, implementing CI/CD workflows, and ensuring high-quality deployments. Ideal candidates should have experience in large-scale ML implementations and a strong proficiency in Python and Azure. This position offers a supportive and inclusive work environment with various employee benefits and a focus on developing a best-in-class engineering culture.
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self managing, multi disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best in class software engineering team, environment, and culture. What you'll do Team Management: Build, mentor, and manage a high performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who you are Your skills and experience will include: Previous polyglot hands on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Tech Stack M&S uses a variety of technologies including; Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
02/02/2026
Full time
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self managing, multi disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best in class software engineering team, environment, and culture. What you'll do Team Management: Build, mentor, and manage a high performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who you are Your skills and experience will include: Previous polyglot hands on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Tech Stack M&S uses a variety of technologies including; Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
A leading retail organization in Greater London is seeking a Senior Software Engineer to lead their Online engineering team. You will be responsible for managing a high-performing software team and overseeing the modernization of their order management system. The ideal candidate has extensive experience in Java-based back-end solutions and a passion for driving agile development practices. This role offers competitive benefits and an inclusive culture focused on innovation and team collaboration.
02/02/2026
Full time
A leading retail organization in Greater London is seeking a Senior Software Engineer to lead their Online engineering team. You will be responsible for managing a high-performing software team and overseeing the modernization of their order management system. The ideal candidate has extensive experience in Java-based back-end solutions and a passion for driving agile development practices. This role offers competitive benefits and an inclusive culture focused on innovation and team collaboration.
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in class software engineering team, environment, and culture. What you'll do Your key accountabilities will include: Team Management: Build, mentor, and manage a high performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who you are Your skills and experience will include: Previous polyglot hands on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Tech Stack M&S uses a variety of technologies including: Java, Spring, SpringBoot, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
02/02/2026
Full time
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in class software engineering team, environment, and culture. What you'll do Your key accountabilities will include: Team Management: Build, mentor, and manage a high performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who you are Your skills and experience will include: Previous polyglot hands on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Tech Stack M&S uses a variety of technologies including: Java, Spring, SpringBoot, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
A well-loved historic brand in the UK is seeking a passionate Software Engineering Manager to lead a high-performing team and drive the quality of delivery in software projects. You will oversee agile delivery, technical leadership, and quality assurance to ensure project goals are met. The ideal candidate has extensive experience in software engineering and a track record of managing senior software engineers. This role also offers a range of benefits designed to support personal and professional growth.
02/02/2026
Full time
A well-loved historic brand in the UK is seeking a passionate Software Engineering Manager to lead a high-performing team and drive the quality of delivery in software projects. You will oversee agile delivery, technical leadership, and quality assurance to ensure project goals are met. The ideal candidate has extensive experience in software engineering and a track record of managing senior software engineers. This role also offers a range of benefits designed to support personal and professional growth.
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering led organisation, with the quality of our engineering team being a key differentiator. You will join the Online software engineering team and lead the modernisation of our order management software, to provide a seamless customer experience and enable the M&S online growth ambitions through a scalable, reliable, secure and cost effective system. What You'll Do Team Management: Build, mentor, and manage a high performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands on senior software engineer Experience working on highly scalable back end software solutions, ideally Java based Experience working with order management systems such as IBM Sterling is a plus Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Tech Stack React, Next.js, Typescript, Optimizely Java, Spring, Spring Boot, Micronaut, GraphQL, Kafka MongoDB, Postgres, Redis Azure, Kubernetes Dynatrace GitHub Actions What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
02/02/2026
Full time
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering led organisation, with the quality of our engineering team being a key differentiator. You will join the Online software engineering team and lead the modernisation of our order management software, to provide a seamless customer experience and enable the M&S online growth ambitions through a scalable, reliable, secure and cost effective system. What You'll Do Team Management: Build, mentor, and manage a high performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands on senior software engineer Experience working on highly scalable back end software solutions, ideally Java based Experience working with order management systems such as IBM Sterling is a plus Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Tech Stack React, Next.js, Typescript, Optimizely Java, Spring, Spring Boot, Micronaut, GraphQL, Kafka MongoDB, Postgres, Redis Azure, Kubernetes Dynatrace GitHub Actions What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.