Aioi Nissay Dowa Europe
Oxford, Oxfordshire
We re AND-E one of the fastest-growing insurance companies leading the way in connected mobility protection. And we need you to help drive our next phase of growth. We re looking for dynamic, driven professionals like you to help evolve our business in new directions. You ll need first-class leadership credentials to bring our people with you on this journey and take us to the next level. You ll be a Lead Machine Learning Engineer. The role will combine technical leadership, delivery leadership and line management responsibility for ML engineers within Aioi R&D Lab. It will help shape ML engineering best practice, support solution design, mentor junior engineers, and lead multidisciplinary teams across delivery engagements. In addition to this leadership responsibility, the role will make a meaningful hands-on contribution to technical delivery, acting as a part-time individual contributor on selected projects while providing oversight, coordination and quality assurance across multiple initiatives in parallel. The role will also lead use case discovery, support pre-sales opportunities in collaboration with the commercial team, oversee the ongoing maintenance and improvement of deployed solutions, promote reuse of shared frameworks, and ensure technical decisions, risks and concerns are communicated clearly to non-technical stakeholders. We are happy to consider candidates who prefer hybrid or remote ways of working. If you d like to be part of our brighter future, and share in our success, we d love to hear from you. BE THE NEXT BIG THING, NOW. Responsibilities Line manage and develop ML engineers, providing coaching, mentoring, feedback and performance support; contributing to hiring, onboarding and capability development within the ML engineering function. Maintain a meaningful individual contribution to technical delivery on selected projects, alongside leadership responsibility across multiple engagements. Collaborate with the Lead ML Scientist and Principal Engineer to establish and embed best practice in ML engineering across the Lab. Lead multidisciplinary teams of ML engineers A1.1 A1.2 , ML scientists and software engineers, ensuring effective delivery practices, team communication and continuous improvement. Mentor and develop junior ML engineers, including supporting their technical training and the ongoing development of ML engineering capability across the Lab. Support solution design and provide technical leadership to ensure ML systems are robust, scalable and maintainable. Provide oversight, coordination and quality assurance across multiple concurrent projects, identifying and managing technical and delivery risks across engagements, escalating where appropriate. Contribute hands-on to delivery where required, particularly on complex or high-priority engagements. Lead use case discovery and help shape AI and ML opportunities with relevant stakeholders. Support pre-sales activity in collaboration with the commercial team, including technical scoping and solution shaping. Partner with the Project Management function to scope, plan and support delivery engagements. Oversee the maintenance and continuous improvement of deployed solutions. Drive reuse of shared frameworks, standards and tooling across projects. Communicate technical decisions, risks and concerns clearly to non-technical audiences. Knowledge, Experience and Qualifications Essential • PhD or MSc in Computer Science, Mathematics, Statistics, Engineering, Physics or another relevant STEM discipline, or equivalent practical experience. • Extensive years of experience in machine learning engineering, software engineering, or a related technical role, including experience delivering production-grade ML systems and leading technical work across teams or projects. • Strong software engineering background, with experience building and delivering machine learning or data-driven systems in production or near-production environments. • Experience leading or managing machine learning engineers or other technical contributors in a delivery-focused setting. • Experience supporting pre-sales, technical discovery or opportunity shaping in collaboration with commercial or business development teams. • Ability to provide technical leadership across solution design, engineering quality, deployment approaches and ongoing maintenance of ML-enabled systems. • Experience working across the lifecycle of AI or ML solutions, from use case discovery and scoping through to delivery, deployment and continuous improvement. • Strong understanding of engineering best practice, including code quality, testing, documentation, maintainability and reuse. • Experience working collaboratively in multidisciplinary teams, including ML engineers, ML scientists, software engineers, project managers and non-technical stakeholders. • Experience with cloud platforms, CI/CD, containerisation, model deployment and operational support for production systems. • Ability to communicate technical decisions, risks and trade-offs clearly to both technical and non-technical audiences. • Strong problem-solving, prioritisation and judgement in ambiguous, fast-moving environments. • Experience contributing hands-on to technical delivery while also leading multiple projects or workstreams in parallel. Desirable • Experience establishing or embedding best practice in ML engineering, software delivery or MLOps within a team or function. • Experience in regulated, enterprise or operationally complex environments. • Experience promoting reuse through shared frameworks, tooling, templates or engineering standards. • Experience supporting maintenance, supportability and continuous improvement of deployed AI or ML solutions. Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: 28 Days annual leave with the option to buy/sell up to 5 days holiday Private Medical & Permanent Health Insurance 4 x Annual salary Life Assurance Health and Wellbeing Benefits: Including money back on health-related expenses (optician, dental, physio, etc.), Flu Jab vouchers, Virtual GP service, Employee Assistance Programme, and enhanced family-friendly policies (baby bonus & pension advisory service) Financial and Lifestyle Support: Offers financial flexibility through Wagestream , annual season ticket loans , cycle scheme , and £250 towards driving lessons for you and dependents . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
We re AND-E one of the fastest-growing insurance companies leading the way in connected mobility protection. And we need you to help drive our next phase of growth. We re looking for dynamic, driven professionals like you to help evolve our business in new directions. You ll need first-class leadership credentials to bring our people with you on this journey and take us to the next level. You ll be a Lead Machine Learning Engineer. The role will combine technical leadership, delivery leadership and line management responsibility for ML engineers within Aioi R&D Lab. It will help shape ML engineering best practice, support solution design, mentor junior engineers, and lead multidisciplinary teams across delivery engagements. In addition to this leadership responsibility, the role will make a meaningful hands-on contribution to technical delivery, acting as a part-time individual contributor on selected projects while providing oversight, coordination and quality assurance across multiple initiatives in parallel. The role will also lead use case discovery, support pre-sales opportunities in collaboration with the commercial team, oversee the ongoing maintenance and improvement of deployed solutions, promote reuse of shared frameworks, and ensure technical decisions, risks and concerns are communicated clearly to non-technical stakeholders. We are happy to consider candidates who prefer hybrid or remote ways of working. If you d like to be part of our brighter future, and share in our success, we d love to hear from you. BE THE NEXT BIG THING, NOW. Responsibilities Line manage and develop ML engineers, providing coaching, mentoring, feedback and performance support; contributing to hiring, onboarding and capability development within the ML engineering function. Maintain a meaningful individual contribution to technical delivery on selected projects, alongside leadership responsibility across multiple engagements. Collaborate with the Lead ML Scientist and Principal Engineer to establish and embed best practice in ML engineering across the Lab. Lead multidisciplinary teams of ML engineers A1.1 A1.2 , ML scientists and software engineers, ensuring effective delivery practices, team communication and continuous improvement. Mentor and develop junior ML engineers, including supporting their technical training and the ongoing development of ML engineering capability across the Lab. Support solution design and provide technical leadership to ensure ML systems are robust, scalable and maintainable. Provide oversight, coordination and quality assurance across multiple concurrent projects, identifying and managing technical and delivery risks across engagements, escalating where appropriate. Contribute hands-on to delivery where required, particularly on complex or high-priority engagements. Lead use case discovery and help shape AI and ML opportunities with relevant stakeholders. Support pre-sales activity in collaboration with the commercial team, including technical scoping and solution shaping. Partner with the Project Management function to scope, plan and support delivery engagements. Oversee the maintenance and continuous improvement of deployed solutions. Drive reuse of shared frameworks, standards and tooling across projects. Communicate technical decisions, risks and concerns clearly to non-technical audiences. Knowledge, Experience and Qualifications Essential • PhD or MSc in Computer Science, Mathematics, Statistics, Engineering, Physics or another relevant STEM discipline, or equivalent practical experience. • Extensive years of experience in machine learning engineering, software engineering, or a related technical role, including experience delivering production-grade ML systems and leading technical work across teams or projects. • Strong software engineering background, with experience building and delivering machine learning or data-driven systems in production or near-production environments. • Experience leading or managing machine learning engineers or other technical contributors in a delivery-focused setting. • Experience supporting pre-sales, technical discovery or opportunity shaping in collaboration with commercial or business development teams. • Ability to provide technical leadership across solution design, engineering quality, deployment approaches and ongoing maintenance of ML-enabled systems. • Experience working across the lifecycle of AI or ML solutions, from use case discovery and scoping through to delivery, deployment and continuous improvement. • Strong understanding of engineering best practice, including code quality, testing, documentation, maintainability and reuse. • Experience working collaboratively in multidisciplinary teams, including ML engineers, ML scientists, software engineers, project managers and non-technical stakeholders. • Experience with cloud platforms, CI/CD, containerisation, model deployment and operational support for production systems. • Ability to communicate technical decisions, risks and trade-offs clearly to both technical and non-technical audiences. • Strong problem-solving, prioritisation and judgement in ambiguous, fast-moving environments. • Experience contributing hands-on to technical delivery while also leading multiple projects or workstreams in parallel. Desirable • Experience establishing or embedding best practice in ML engineering, software delivery or MLOps within a team or function. • Experience in regulated, enterprise or operationally complex environments. • Experience promoting reuse through shared frameworks, tooling, templates or engineering standards. • Experience supporting maintenance, supportability and continuous improvement of deployed AI or ML solutions. Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: 28 Days annual leave with the option to buy/sell up to 5 days holiday Private Medical & Permanent Health Insurance 4 x Annual salary Life Assurance Health and Wellbeing Benefits: Including money back on health-related expenses (optician, dental, physio, etc.), Flu Jab vouchers, Virtual GP service, Employee Assistance Programme, and enhanced family-friendly policies (baby bonus & pension advisory service) Financial and Lifestyle Support: Offers financial flexibility through Wagestream , annual season ticket loans , cycle scheme , and £250 towards driving lessons for you and dependents . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
We re AND-E one of the fastest-growing insurance companies. And we re proud of our warm and inclusive culture. We re building a diverse community, with a unique blend of strengths, to take our business to the next level. As a DevOps Engineer, you ll be at the heart of our platforms, helping keep everything running smoothly behind the scenes while we deliver for our customers. You ll get hands-on with AWS, working across monitoring, incident response, automation, and CI/CD all the good stuff that keeps modern platforms fast, reliable, and scalable. This isn t a role where you ll just keep the lights on. You ll be solving real problems, reducing manual effort, and helping shape how we build and run our systems going forward. You ll work closely with experienced engineers, share ideas, and continuously look for smarter, better ways of doing things. Your work will directly support the systems that power our business, making sure they re ready when our customers need them most. If you re curious, collaborative, and enjoy solving meaningful technical challenges, this could be your next move join us and take your career further. CHALLENGED NOW AND-EXPERT NEXT. This role is based in the UK and requires candidates to have the right to work in the UK. Responsibilities Manage and support AWS services (EC2, RDS, S3, Lambda, networking), while driving automation using Shell, Python, and AWS-native solutions to improve efficiency and reliability. Assist in building and maintaining CI/CD pipelines using tools such as AWS CodePipeline and Jenkins. Support cloud-based deployment, monitoring, and operational tooling across application environments. Maintain platform availability, resilience, and disaster recovery capabilities, contributing to service reliability improvements (SLIs/SLOs). Participate in deployments, releases, and day-to-day operational support across multiple applications. Monitor system health, including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks such as data validation, fixes, and batch/integration support. Support containerisation using Docker and follow best practices for image creation and management. Assist with infrastructure and system administration tasks across Linux and Windows environments. Apply Infrastructure as Code (IaC) principles using Terraform. Follow DevOps best practices, including branching strategies and source control using Git and Bitbucket. Contribute to technical documentation, runbooks, and operational procedures using Confluence and Bitbucket. Collaborate in Agile ceremonies with cross-functional teams, including developers, testers, infrastructure teams, and third-party vendors. Support planned out-of-hours changes and incidents where required. Participate in cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding of CI/CD pipelines and deployment automation. • Familiarity with monitoring, logging, and observability tools. • Awareness of application platforms and middleware such as Java, Tomcat, Apache, and NodeJS. • Experience using Git and collaborative development workflows. • Basic scripting skills using Shell or Python. • Understanding of containerisation concepts using Docker. • Strong problem-solving skills and attention to detail. • Good communication and interpersonal skills. • Willingness to learn and develop within a fast-paced technical environment. • Understanding of incident management and production support environments. • Awareness of security best practices (IAM roles, secrets management). Desirable • Exposure to Guidewire applications. • Exposure to Terraform or Infrastructure as Code (IaC) tooling. • Knowledge of AWS Lambda, serverless, and event-driven architecture. • Experience within insurance or financial services environments. • Experience with EKS / container orchestration (or strong Docker usage). • Experience working in 24/7 production environments, ideally within regulated settings. • Understanding of release management and change controls in regulated environments. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 7.5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
We re AND-E one of the fastest-growing insurance companies. And we re proud of our warm and inclusive culture. We re building a diverse community, with a unique blend of strengths, to take our business to the next level. As a DevOps Engineer, you ll be at the heart of our platforms, helping keep everything running smoothly behind the scenes while we deliver for our customers. You ll get hands-on with AWS, working across monitoring, incident response, automation, and CI/CD all the good stuff that keeps modern platforms fast, reliable, and scalable. This isn t a role where you ll just keep the lights on. You ll be solving real problems, reducing manual effort, and helping shape how we build and run our systems going forward. You ll work closely with experienced engineers, share ideas, and continuously look for smarter, better ways of doing things. Your work will directly support the systems that power our business, making sure they re ready when our customers need them most. If you re curious, collaborative, and enjoy solving meaningful technical challenges, this could be your next move join us and take your career further. CHALLENGED NOW AND-EXPERT NEXT. This role is based in the UK and requires candidates to have the right to work in the UK. Responsibilities Manage and support AWS services (EC2, RDS, S3, Lambda, networking), while driving automation using Shell, Python, and AWS-native solutions to improve efficiency and reliability. Assist in building and maintaining CI/CD pipelines using tools such as AWS CodePipeline and Jenkins. Support cloud-based deployment, monitoring, and operational tooling across application environments. Maintain platform availability, resilience, and disaster recovery capabilities, contributing to service reliability improvements (SLIs/SLOs). Participate in deployments, releases, and day-to-day operational support across multiple applications. Monitor system health, including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks such as data validation, fixes, and batch/integration support. Support containerisation using Docker and follow best practices for image creation and management. Assist with infrastructure and system administration tasks across Linux and Windows environments. Apply Infrastructure as Code (IaC) principles using Terraform. Follow DevOps best practices, including branching strategies and source control using Git and Bitbucket. Contribute to technical documentation, runbooks, and operational procedures using Confluence and Bitbucket. Collaborate in Agile ceremonies with cross-functional teams, including developers, testers, infrastructure teams, and third-party vendors. Support planned out-of-hours changes and incidents where required. Participate in cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding of CI/CD pipelines and deployment automation. • Familiarity with monitoring, logging, and observability tools. • Awareness of application platforms and middleware such as Java, Tomcat, Apache, and NodeJS. • Experience using Git and collaborative development workflows. • Basic scripting skills using Shell or Python. • Understanding of containerisation concepts using Docker. • Strong problem-solving skills and attention to detail. • Good communication and interpersonal skills. • Willingness to learn and develop within a fast-paced technical environment. • Understanding of incident management and production support environments. • Awareness of security best practices (IAM roles, secrets management). Desirable • Exposure to Guidewire applications. • Exposure to Terraform or Infrastructure as Code (IaC) tooling. • Knowledge of AWS Lambda, serverless, and event-driven architecture. • Experience within insurance or financial services environments. • Experience with EKS / container orchestration (or strong Docker usage). • Experience working in 24/7 production environments, ideally within regulated settings. • Understanding of release management and change controls in regulated environments. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 7.5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
