Hales Group

Automation Engineer Beccles, Suffolk £44,060.32+ per annum - plus excellent company benefits Full Time Permanent Monday to Friday 8:00am - 4:30pm (30-minute lunch break) Hales Group are recruiting for an experienced Automation Engineer to join a leading manufacturing business in Beccles. This is an excellent opportunity to play a key role in maintaining and developing automated manufacturing systems within a highly successful and innovative production environment focused on sustainable packaging solutions. Why apply? Starting salary of £44,060.32 per annum Monday to Friday working pattern with no rotating shifts Join a well-established and financially secure manufacturing business Work with modern automation and control technologies Opportunity to lead and support continuous improvement projects Long-term career stability within a specialist engineering team Excellent company benefits package Free on-site parking About the role Reporting to the Automation Lead, you'll be responsible for supporting all aspects of site automation, including planned maintenance, fault finding, system upgrades and continuous improvement initiatives. You'll work closely with engineering, production and project teams to ensure manufacturing equipment operates safely, efficiently and reliably. Key responsibilities Modernise PLC platforms and integrated control systems Diagnose faults, problem solve and develop PLC code improvements Support the integration of new technologies within existing manufacturing systems Work on process control, data acquisition, vision and validation systems Read, update and maintain schematics and technical documentation Support the design, delivery and commissioning of manufacturing projects Drive automation and electrical obsolescence improvements Identify opportunities to improve performance through automation and technology Work with project teams and OEMs to support design enhancements Develop and support preventative and autonomous maintenance programmes Provide reactive support during breakdown situations Ensure compliance with machine safety, health & safety and environmental standards Maintain high housekeeping standards in line with BRC and 6S requirements What we're looking for Minimum Level 3 Engineering qualification with an electrical bias or separate electrical qualification Experience working within a manufacturing or production environment Strong PLC fault finding and programming capabilities Experience working with inverters, servo drives and HMI systems Knowledge of machine safety regulations and engineering best practice Ability to read and update electrical schematics and technical drawings Computer literate with Microsoft Office applications Strong communication and problem-solving skills Reliable, adaptable and proactive approach to work Team player with a continuous improvement mindset The opportunity This role would suit an experienced Automation Engineer, Controls Engineer, Electrical & Automation Engineer or PLC Engineer looking to join a business that continues to invest in technology, sustainability and operational excellence. You'll have the opportunity to make a real impact, supporting critical production assets while helping shape future automation projects across the site. Why work through Hales Group? All of our Consultants are highly experienced and committed to supporting candidates throughout their job search. We treat candidates as valued customers and aim to match you with the right opportunity for your skills and career goals. Hales Group Ltd processes applicant data in line with its Equal Opportunities policy and may contact you regarding future opportunities. If you prefer not to be contacted, please inform your local branch.

IT Support Technician Location: Letchworth Garden City Salary: £24,784.50 per annum (£12.71 per hour) Hours: Monday to Friday, 9:00am - 5:30pm (37.5 hours per week) The Opportunity Are you passionate about technology and enjoy helping people solve problems? We're looking for an IT Support Technician to join a friendly and supportive team based in Letchworth. This is a fantastic opportunity for someone looking to develop their career within IT, gain exposure to a wide range of technologies, and build valuable experience supporting customers across different industries. This is a varied role where you'll be providing both remote and on-site support, troubleshooting technical issues, monitoring systems, and delivering excellent customer service. No two days are the same, making it an ideal position for someone who enjoys learning, problem solving and working with people. Key Responsibilities Provide technical support to customers via telephone, email and remote access tools Diagnose and resolve hardware, software and network-related issues Log, manage and update support tickets accurately Deliver on-site support and maintenance when required Monitor customer systems and proactively identify potential issues Maintain clear and accurate documentation of support activities Communicate effectively with customers, providing updates and managing expectations Build positive working relationships through excellent customer service Support the wider technical team with projects and other business requirements as needed What We're Looking For A genuine interest in IT and technology Strong problem-solving and troubleshooting skills Excellent communication and customer service abilities Good organisational skills and attention to detail Ability to work independently and manage priorities effectively A positive attitude and willingness to learn Ability to work collaboratively within a small team environment Desirable Skills & Experience Experience of, or exposure to, any of the following would be advantageous: Microsoft Windows operating systems Microsoft 365 / Office 365 Active Directory Basic networking principles Hardware installation and troubleshooting Apple Mac devices A full UK driving licence would be beneficial due to occasional travel to customer sites across the UK. What's On Offer? Salary of £24,784.50 per annum Annual salary review Company pension following successful completion of probation 30 days holiday including bank holidays Ongoing training and development opportunities Exposure to a wide variety of technologies and customer environments A supportive and collaborative working environment About You This role would suit someone who enjoys helping people, takes pride in delivering excellent customer service and has a genuine enthusiasm for technology. Whether you already have IT support experience or are looking to take the next step in your career, this is a great opportunity to join a business that will support your ongoing development and growth. If you're motivated, eager to learn and looking for a varied IT role where you can make a real difference, we'd love to hear from you.