Salesforce.com, inc.
Partner Technical Architect - Agentforce Salesforce is hiring a hands on Partner Technical Architect to help top SI partners build and ship production grade Agentforce solutions at scale. In this builder role you will work directly with Partner FDEs to turn ambiguous enterprise AI problems into working solutions, reference implementations, and evaluation harnesses, then use what you learn to raise quality and partner led outcomes. The best candidate is someone who can build, debug, explain trade offs, and then package what they learned so many partner teams learn from it. Salesforce and Agentforce experience are valuable, but they are not the whole profile. We are looking first for strong engineering judgment, applied AI fluency, builder instincts, and the ability to ramp quickly into the Salesforce platform. What You'll Actually Be Doing Prototype quickly to validate ideas, expose platform gaps, and unblock first of kind implementation risks. Build reference implementations, starter kits, demos, field kits, and evaluation harnesses that partners can fork, extend, and deploy. Convert field lessons into durable reusable assets: code, diagrams, checklists, decision trees, implementation notes, and architecture guidance. Review partner Agentforce architectures for agent design, retrieval strategy, tooling, guardrails, observability, cost, security, and production readiness. Coach Partner FDEs and architects through design clinics, office hours, portfolio reviews, and targeted technical walkthroughs. Translate recurring field blockers into clear product and engineering feedback. Help partners connect technical architecture choices to delivery quality, customer outcomes, and consumption economics. You're Our Person If Builder Profile You have shipped or seriously prototyped real software, agents, automations, internal tools, or technical demos. You can show your work: GitHub repos, demo apps, notebooks, architecture docs, eval harnesses, demo orgs, open source contributions, or equivalent artifacts. You learn new platforms by building with them, not by waiting for perfect documentation. You can move fast without losing production instincts around safety, reliability, observability, and maintainability. You naturally extract patterns from one off work and turn them into reusable assets for others. Applied AI and Agentic Systems Experience building with LLMs, agents, RAG, tool use, workflow orchestration, or automation systems. Ability to reason about multi agent, human in the loop, and enterprise integration patterns. Comfort debugging agent behavior: traces, logs, failure modes, tool calls, bad context, bad data, latency, and user experience gaps. Practical understanding of prompt design, retrieval quality, evaluation, hallucination risk, guardrails, and cost/performance trade offs. Ability to communicate clearly with engineers, architects, product teams, partner leaders, and executive stakeholders. Strong systems thinking across APIs, data flows, identity, security, integration, observability, and operational handoff. Strong product sense: you can distinguish a platform gap, a configuration issue, a partner delivery issue, and a pattern worth codifying. Comfort operating in regulated or complex enterprise environments where governance, trust, and delivery risk matter. Even Better If Hands on Salesforce, Agentforce, Data Cloud, Apex, Flow, LWC, MuleSoft, or multi cloud architecture experience is preferred. Salesforce certifications are helpful, but not required if you can demonstrate strong builder evidence and rapid platform learning. We value candidates who can learn the Salesforce stack quickly and translate broader engineering/AI experience into partner ready Agentforce patterns. Experience working with system integrators, partner delivery teams, or complex enterprise implementation programs. Published technical work: open source projects, internal platform docs, talks, blog posts, or reusable architecture patterns. Experience creating maturity models, readiness checks, production readiness scorecards, or technical review frameworks. Familiarity with consumption economics, agent cost modeling, TCO, or outcome based delivery models. Equal Opportunity Statement. Salesforce is an equal opportunity employer and maintains a policy of non discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
Partner Technical Architect - Agentforce Salesforce is hiring a hands on Partner Technical Architect to help top SI partners build and ship production grade Agentforce solutions at scale. In this builder role you will work directly with Partner FDEs to turn ambiguous enterprise AI problems into working solutions, reference implementations, and evaluation harnesses, then use what you learn to raise quality and partner led outcomes. The best candidate is someone who can build, debug, explain trade offs, and then package what they learned so many partner teams learn from it. Salesforce and Agentforce experience are valuable, but they are not the whole profile. We are looking first for strong engineering judgment, applied AI fluency, builder instincts, and the ability to ramp quickly into the Salesforce platform. What You'll Actually Be Doing Prototype quickly to validate ideas, expose platform gaps, and unblock first of kind implementation risks. Build reference implementations, starter kits, demos, field kits, and evaluation harnesses that partners can fork, extend, and deploy. Convert field lessons into durable reusable assets: code, diagrams, checklists, decision trees, implementation notes, and architecture guidance. Review partner Agentforce architectures for agent design, retrieval strategy, tooling, guardrails, observability, cost, security, and production readiness. Coach Partner FDEs and architects through design clinics, office hours, portfolio reviews, and targeted technical walkthroughs. Translate recurring field blockers into clear product and engineering feedback. Help partners connect technical architecture choices to delivery quality, customer outcomes, and consumption economics. You're Our Person If Builder Profile You have shipped or seriously prototyped real software, agents, automations, internal tools, or technical demos. You can show your work: GitHub repos, demo apps, notebooks, architecture docs, eval harnesses, demo orgs, open source contributions, or equivalent artifacts. You learn new platforms by building with them, not by waiting for perfect documentation. You can move fast without losing production instincts around safety, reliability, observability, and maintainability. You naturally extract patterns from one off work and turn them into reusable assets for others. Applied AI and Agentic Systems Experience building with LLMs, agents, RAG, tool use, workflow orchestration, or automation systems. Ability to reason about multi agent, human in the loop, and enterprise integration patterns. Comfort debugging agent behavior: traces, logs, failure modes, tool calls, bad context, bad data, latency, and user experience gaps. Practical understanding of prompt design, retrieval quality, evaluation, hallucination risk, guardrails, and cost/performance trade offs. Ability to communicate clearly with engineers, architects, product teams, partner leaders, and executive stakeholders. Strong systems thinking across APIs, data flows, identity, security, integration, observability, and operational handoff. Strong product sense: you can distinguish a platform gap, a configuration issue, a partner delivery issue, and a pattern worth codifying. Comfort operating in regulated or complex enterprise environments where governance, trust, and delivery risk matter. Even Better If Hands on Salesforce, Agentforce, Data Cloud, Apex, Flow, LWC, MuleSoft, or multi cloud architecture experience is preferred. Salesforce certifications are helpful, but not required if you can demonstrate strong builder evidence and rapid platform learning. We value candidates who can learn the Salesforce stack quickly and translate broader engineering/AI experience into partner ready Agentforce patterns. Experience working with system integrators, partner delivery teams, or complex enterprise implementation programs. Published technical work: open source projects, internal platform docs, talks, blog posts, or reusable architecture patterns. Experience creating maturity models, readiness checks, production readiness scorecards, or technical review frameworks. Familiarity with consumption economics, agent cost modeling, TCO, or outcome based delivery models. Equal Opportunity Statement. Salesforce is an equal opportunity employer and maintains a policy of non discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
Salesforce.com, inc.
As a Distinguished Cross Cloud Solution Architect, you will be one of the most senior and experienced solution architecture practitioners in the UKI Solution Engineering team. You will play a defining role in shaping how Salesforce's most strategic UK & Ireland customers become Agentic Enterprises - designing transformative, multi-cloud architectures that span the full Salesforce platform, with Agentforce and Data 360 at their core. This is not simply an execution role. At Distinguished level, you are expected to set the architectural direction for the team, influence Salesforce's global product and architecture thinking, and act as the recognised authority on cross-cloud solution design both internally and externally. You will work on the most complex, high-value engagements across B2C and B2B scenarios - from pre-sales through to adoption - and will personally lead the most strategic architecture conversations at C-suite and CTO level. You will be a central pillar of the UKI SE Architecture, Data & AI Practice - a team whose mission is to Inspire. Architect. Prove. Enable. - and you will model what it means to be a trusted technical advisor helping customers realise tangible outcomes from their Salesforce investments. Why "Cross Cloud"? The modern customer journey spans acquisition, engagement, commerce, support, retention and increasingly autonomous AI-driven operations. These activities require seamlessly integrated architectures across multiple Salesforce products (Clouds) - including Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud and Sales Cloud - together with MuleSoft, Informatica, Slack and third-party platforms. At the Distinguished level, you will not only design these architectures but define patterns and standards to be used across the UKI SE team and beyond. Your Impact and Responsibilities Strategic Architecture Leadership: Define and lead the cross-cloud solution architecture strategy for UKI's most strategic and complex customer engagements, operating at C-suite and CTO level. Architect end-to-end Agentic Enterprise solutions - designing how Agentforce, Data 360, and the broader Salesforce platform combine to deliver autonomous, AI-driven transformation for enterprise customers. Pioneer Agentic Interoperability - architecting how agents communicate and collaborate within Salesforce orgs, across the enterprise and beyond, including MuleSoft, Informatica and emerging standards such as MCP. Research, develop and share authoritative points of view on solution and AI security, governance and compliance (including AIUC-1 and the EU AI Act) as they apply to cross-cloud architectures. Create and own a portfolio of reusable, publishable architecture patterns, reference architectures and best practice frameworks that enable the broader SE organisation and SI/ISV ecosystem to move faster. Lead the most complex and highest-value pre-sales architecture engagements - technical design sessions, workshops, discovery engagements and executive-level architecture reviews - for our most strategic Enterprise accounts. Translate complex, ambiguous business requirements into compelling, viable solution architectures and strategic roadmaps that maximise customer value and drive long-term outcomes. Where necessary, realign customer expectations to position agentic first approaches that can deliver rapid, high value solutions. Build solution proposals that address immediate customer needs while establishing a credible long-range architecture vision, articulating options, trade-offs and decision rationale with clarity. Proactively engage strategic accounts ahead of active deal cycles - shaping architecture thinking and technical strategy before being formally engaged. Design solutions with consumption, adoption and retention in mind from day one - protecting existing customer value while driving net new growth. Provide customers with a robust architecture handover framework, with best practice guidance for use by SI partners or Salesforce Professional Services during implementation. Cross-Functional and Ecosystem Leadership: In conjunction with the wider architecture practice, serve as a technical bridge between the UKI SE team and the partner ecosystem Collaborate with Salesforce Product, Engineering, Services and Global Enterprise Architecture teams to shape reference architectures, influence the product roadmap, and establish global best practices. Co-define and uphold the Technical Handoff Protocol ensuring pre-sales architectures are faithfully delivered post-sale, preventing architecture drift. Act as a senior technical contributor to the AI Centre - advising on customer experience design, thought leadership content and Agentforce-led activations. Enablement and Thought Leadership: Publish original, senior-level thought leadership on Salesforce (including Agentforce) architecture, Agentic Interoperability, Data 360 and cross-cloud design - positioning Salesforce as the definitive voice on Agentic Enterprise transformation. Lead and contribute to the Solution Architecture Practitioner Programme, Architect Forums, Architecture and AI education days and other enablement initiatives. Mentor and elevate the entire Solution Architect team and wider SE community - setting the bar for technical excellence, intellectual rigour and customer impact. Represent Salesforce at strategic external events, industry forums and customer engagements as a recognised authority. Operational Excellence: Attain quarterly and annual objectives assigned by management, including Deal Contribution targets and activity hour requirements. Accurately and promptly record all customer-related activity and deal contributions in line with team operating guidelines. Maintain current knowledge, skills and certifications across the Salesforce platform and relevant emerging technologies. Minimum Qualifications Extensive, proven experience in enterprise, software or solution architecture disciplines - with a track record of delivering architectures at scale for complex, multi-stakeholder enterprise customers. This should include Deep, hands on practitioner expertise across multiple Salesforce products, including at least three of: Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud, Sales Cloud, MuleSoft. Plus one or more of: Agentforce and AI fluency - able to architect autonomous, agent first solutions and articulate the technical and business implications of Agentic transformation, including AI security, governance and ethical considerations. Advanced integration expertise: end to end integration architecture across SaaS to SaaS and on premise systems - API lifecycle management, iPaaS/ESB, MuleSoft, batch ETL/ELT, REST, OData, Kafka, pub sub and event driven integration, micro service and platform integration patterns. Advanced data architecture expertise: operational vs analytical architectures, Master Data Management, Data Strategy and Governance, Data Stores (RDBMSs, Kafka, cloud storage), and Data Readiness for AI. Public cloud architecture: designed and delivered end to end solutions involving Salesforce, AWS, Azure and/or GCP - achieving scalable, secure, reliable and manageable enterprise solutions. Executive level communication: exceptional ability to articulate complex architectures and their business value to C suite, CTO and Board level stakeholders; equally comfortable in technical deep dives with engineering teams. Demonstrated global or regional impact - through the creation, publication and adoption of reusable assets, reference architectures or best practice frameworks used beyond the immediate team. Preferred Qualifications and Skills Prior experience at Distinguished or Principal grade (or equivalent) in a technical pre sales or senior architecture role at a leading technology vendor or global implementation consultancy. Understanding of security and data privacy in the UK and EU markets, including GDPR, UK GDPR, and emerging AI regulation (AIUC 1, EU AI Act). Experience with Informatica, Tableau Next and/or Slack as part of an integrated Salesforce platform strategy. Familiarity with enterprise architecture frameworks (TOGAF, Zachman, etc.) and their application in pre sales contexts. Experience with design thinking, solution selling and value based selling approaches at senior levels. About the UKI SE Architecture, Data & AI Practice The UKI SE Architecture, Data & AI Practice comprises Agentforce, Data 360, Platform, Technical, Security, Enterprise and Cross-Cloud Solution Architects. Our mission is to be the trusted technical advisors who help customers become Agentic Enterprises - maximising value from Agentforce, Data 360 and the Customer 360 Platform through expert guidance on evaluation, design, adoption and governance. We drive net new growth and protect existing value by ensuring customers realise tangible outcomes from their Salesforce investments. Our role is to architect, inspire, demonstrate, prove and enable the Agent First transformation - from first engagement through to consumption and beyond. We deliver thought leadership and deep expertise across Agentforce, Data and Architecture domains, building technical trust through transparency and a relentless focus on customer outcomes. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme . click apply for full job details
As a Distinguished Cross Cloud Solution Architect, you will be one of the most senior and experienced solution architecture practitioners in the UKI Solution Engineering team. You will play a defining role in shaping how Salesforce's most strategic UK & Ireland customers become Agentic Enterprises - designing transformative, multi-cloud architectures that span the full Salesforce platform, with Agentforce and Data 360 at their core. This is not simply an execution role. At Distinguished level, you are expected to set the architectural direction for the team, influence Salesforce's global product and architecture thinking, and act as the recognised authority on cross-cloud solution design both internally and externally. You will work on the most complex, high-value engagements across B2C and B2B scenarios - from pre-sales through to adoption - and will personally lead the most strategic architecture conversations at C-suite and CTO level. You will be a central pillar of the UKI SE Architecture, Data & AI Practice - a team whose mission is to Inspire. Architect. Prove. Enable. - and you will model what it means to be a trusted technical advisor helping customers realise tangible outcomes from their Salesforce investments. Why "Cross Cloud"? The modern customer journey spans acquisition, engagement, commerce, support, retention and increasingly autonomous AI-driven operations. These activities require seamlessly integrated architectures across multiple Salesforce products (Clouds) - including Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud and Sales Cloud - together with MuleSoft, Informatica, Slack and third-party platforms. At the Distinguished level, you will not only design these architectures but define patterns and standards to be used across the UKI SE team and beyond. Your Impact and Responsibilities Strategic Architecture Leadership: Define and lead the cross-cloud solution architecture strategy for UKI's most strategic and complex customer engagements, operating at C-suite and CTO level. Architect end-to-end Agentic Enterprise solutions - designing how Agentforce, Data 360, and the broader Salesforce platform combine to deliver autonomous, AI-driven transformation for enterprise customers. Pioneer Agentic Interoperability - architecting how agents communicate and collaborate within Salesforce orgs, across the enterprise and beyond, including MuleSoft, Informatica and emerging standards such as MCP. Research, develop and share authoritative points of view on solution and AI security, governance and compliance (including AIUC-1 and the EU AI Act) as they apply to cross-cloud architectures. Create and own a portfolio of reusable, publishable architecture patterns, reference architectures and best practice frameworks that enable the broader SE organisation and SI/ISV ecosystem to move faster. Lead the most complex and highest-value pre-sales architecture engagements - technical design sessions, workshops, discovery engagements and executive-level architecture reviews - for our most strategic Enterprise accounts. Translate complex, ambiguous business requirements into compelling, viable solution architectures and strategic roadmaps that maximise customer value and drive long-term outcomes. Where necessary, realign customer expectations to position agentic first approaches that can deliver rapid, high value solutions. Build solution proposals that address immediate customer needs while establishing a credible long-range architecture vision, articulating options, trade-offs and decision rationale with clarity. Proactively engage strategic accounts ahead of active deal cycles - shaping architecture thinking and technical strategy before being formally engaged. Design solutions with consumption, adoption and retention in mind from day one - protecting existing customer value while driving net new growth. Provide customers with a robust architecture handover framework, with best practice guidance for use by SI partners or Salesforce Professional Services during implementation. Cross-Functional and Ecosystem Leadership: In conjunction with the wider architecture practice, serve as a technical bridge between the UKI SE team and the partner ecosystem Collaborate with Salesforce Product, Engineering, Services and Global Enterprise Architecture teams to shape reference architectures, influence the product roadmap, and establish global best practices. Co-define and uphold the Technical Handoff Protocol ensuring pre-sales architectures are faithfully delivered post-sale, preventing architecture drift. Act as a senior technical contributor to the AI Centre - advising on customer experience design, thought leadership content and Agentforce-led activations. Enablement and Thought Leadership: Publish original, senior-level thought leadership on Salesforce (including Agentforce) architecture, Agentic Interoperability, Data 360 and cross-cloud design - positioning Salesforce as the definitive voice on Agentic Enterprise transformation. Lead and contribute to the Solution Architecture Practitioner Programme, Architect Forums, Architecture and AI education days and other enablement initiatives. Mentor and elevate the entire Solution Architect team and wider SE community - setting the bar for technical excellence, intellectual rigour and customer impact. Represent Salesforce at strategic external events, industry forums and customer engagements as a recognised authority. Operational Excellence: Attain quarterly and annual objectives assigned by management, including Deal Contribution targets and activity hour requirements. Accurately and promptly record all customer-related activity and deal contributions in line with team operating guidelines. Maintain current knowledge, skills and certifications across the Salesforce platform and relevant emerging technologies. Minimum Qualifications Extensive, proven experience in enterprise, software or solution architecture disciplines - with a track record of delivering architectures at scale for complex, multi-stakeholder enterprise customers. This should include Deep, hands on practitioner expertise across multiple Salesforce products, including at least three of: Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud, Sales Cloud, MuleSoft. Plus one or more of: Agentforce and AI fluency - able to architect autonomous, agent first solutions and articulate the technical and business implications of Agentic transformation, including AI security, governance and ethical considerations. Advanced integration expertise: end to end integration architecture across SaaS to SaaS and on premise systems - API lifecycle management, iPaaS/ESB, MuleSoft, batch ETL/ELT, REST, OData, Kafka, pub sub and event driven integration, micro service and platform integration patterns. Advanced data architecture expertise: operational vs analytical architectures, Master Data Management, Data Strategy and Governance, Data Stores (RDBMSs, Kafka, cloud storage), and Data Readiness for AI. Public cloud architecture: designed and delivered end to end solutions involving Salesforce, AWS, Azure and/or GCP - achieving scalable, secure, reliable and manageable enterprise solutions. Executive level communication: exceptional ability to articulate complex architectures and their business value to C suite, CTO and Board level stakeholders; equally comfortable in technical deep dives with engineering teams. Demonstrated global or regional impact - through the creation, publication and adoption of reusable assets, reference architectures or best practice frameworks used beyond the immediate team. Preferred Qualifications and Skills Prior experience at Distinguished or Principal grade (or equivalent) in a technical pre sales or senior architecture role at a leading technology vendor or global implementation consultancy. Understanding of security and data privacy in the UK and EU markets, including GDPR, UK GDPR, and emerging AI regulation (AIUC 1, EU AI Act). Experience with Informatica, Tableau Next and/or Slack as part of an integrated Salesforce platform strategy. Familiarity with enterprise architecture frameworks (TOGAF, Zachman, etc.) and their application in pre sales contexts. Experience with design thinking, solution selling and value based selling approaches at senior levels. About the UKI SE Architecture, Data & AI Practice The UKI SE Architecture, Data & AI Practice comprises Agentforce, Data 360, Platform, Technical, Security, Enterprise and Cross-Cloud Solution Architects. Our mission is to be the trusted technical advisors who help customers become Agentic Enterprises - maximising value from Agentforce, Data 360 and the Customer 360 Platform through expert guidance on evaluation, design, adoption and governance. We drive net new growth and protect existing value by ensuring customers realise tangible outcomes from their Salesforce investments. Our role is to architect, inspire, demonstrate, prove and enable the Agent First transformation - from first engagement through to consumption and beyond. We deliver thought leadership and deep expertise across Agentforce, Data and Architecture domains, building technical trust through transparency and a relentless focus on customer outcomes. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme . click apply for full job details