iomart Group's Atech division is seeking an experienced Level 3 SOC Analyst to join our Security Operations Centre. This senior role leads investigations, conducts threat hunting and mentors junior analysts to raise technical capability. You'll detect, analyse and respond to security incidents across endpoints, cloud and identity, reconstruct attack activity from multiple telemetry sources, and provide clear reports and recommendations to customers. A hybrid remote working model is available.
27/07/2026
Full time
iomart Group's Atech division is seeking an experienced Level 3 SOC Analyst to join our Security Operations Centre. This senior role leads investigations, conducts threat hunting and mentors junior analysts to raise technical capability. You'll detect, analyse and respond to security incidents across endpoints, cloud and identity, reconstruct attack activity from multiple telemetry sources, and provide clear reports and recommendations to customers. A hybrid remote working model is available.
What you'll be doing: At Atech, we believe cyber security is about more than reacting to threats - it's about staying ahead of them. As a leading provider of cloud, cyber security and managed services, we help organisations strengthen their security posture through innovation, expertise and a customer-first approach. We're looking for an experienced Level 3 SOC Analyst to join our growing Security Operations Centre (SOC). This is a senior technical role where you'll lead complex investigations, conduct advanced threat hunting activities and help shape the future of our SOC capability. You'll act as a technical authority during major security incidents while mentoring colleagues and driving continuous improvement across our security services. As a Level 3 SOC Analyst, you'll be: Leading complex cyber security incidents from initial investigation through to containment, eradication and recovery. Acting as the technical escalation point for high-priority and complex security events. Conducting advanced threat hunting activities across endpoint, cloud, identity and email environments. Correlating multiple telemetry sources to reconstruct attack chains, identify root causes and determine remediation actions. Providing clear and confident communication to customers and stakeholders during major security incidents. Developing and enhancing detection use cases, analytics and alert tuning within Microsoft Sentinel and Microsoft Defender XDR. Identifying opportunities to improve SOC processes, standards, tooling and operational maturity. Producing high-quality incident reports, lessons learned documentation and technical recommendations. Mentoring and coaching Level 1 and Level 2 SOC Analysts, helping to raise technical capability across the team. Supporting vulnerability assessment and security posture improvement activities when required. Collaborating with internal and customer technical teams to coordinate effective incident response and recovery. We want to hear from you if you: Have significant experience working within a Security Operations Centre environment. Possess advanced hands-on expertise with Microsoft Sentinel, Microsoft Defender XDR and Microsoft Entra ID Protection. Have a strong background in threat hunting, incident response and cyber security investigations. Can analyse and correlate data from multiple telemetry sources to uncover threats and reconstruct attack activity. Are confident leading major incidents and providing technical direction under pressure. Have experience improving detection logic, tuning security tools and enhancing SOC effectiveness. Can communicate complex technical information clearly to both technical and non-technical audiences. Enjoy mentoring others and sharing knowledge to develop team capability. Demonstrate a proactive, analytical and continuous improvement mindset. Must hold Microsoft SC-200 Desirable Certifications SC-300 or SC-400 Microsoft AZ-500 GIAC GCIA, GCFA or GCED CREST CRT or CCT Other advanced cloud or cyber security certifications What's in it for me? Competitive salary and benefits package. Flexible hybrid working model with remote working opportunities. Exposure to a broad range of cyber security technologies and customer environments. Opportunity to work on complex and high-impact security incidents. Ongoing learning, certification and professional development support. Clear career progression within a growing cyber security practice. A collaborative and supportive team environment where knowledge sharing is encouraged. The opportunity to influence SOC maturity, service innovation and security outcomes for our customers. Who you'll be doing it for: Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel We're an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
27/07/2026
Full time
What you'll be doing: At Atech, we believe cyber security is about more than reacting to threats - it's about staying ahead of them. As a leading provider of cloud, cyber security and managed services, we help organisations strengthen their security posture through innovation, expertise and a customer-first approach. We're looking for an experienced Level 3 SOC Analyst to join our growing Security Operations Centre (SOC). This is a senior technical role where you'll lead complex investigations, conduct advanced threat hunting activities and help shape the future of our SOC capability. You'll act as a technical authority during major security incidents while mentoring colleagues and driving continuous improvement across our security services. As a Level 3 SOC Analyst, you'll be: Leading complex cyber security incidents from initial investigation through to containment, eradication and recovery. Acting as the technical escalation point for high-priority and complex security events. Conducting advanced threat hunting activities across endpoint, cloud, identity and email environments. Correlating multiple telemetry sources to reconstruct attack chains, identify root causes and determine remediation actions. Providing clear and confident communication to customers and stakeholders during major security incidents. Developing and enhancing detection use cases, analytics and alert tuning within Microsoft Sentinel and Microsoft Defender XDR. Identifying opportunities to improve SOC processes, standards, tooling and operational maturity. Producing high-quality incident reports, lessons learned documentation and technical recommendations. Mentoring and coaching Level 1 and Level 2 SOC Analysts, helping to raise technical capability across the team. Supporting vulnerability assessment and security posture improvement activities when required. Collaborating with internal and customer technical teams to coordinate effective incident response and recovery. We want to hear from you if you: Have significant experience working within a Security Operations Centre environment. Possess advanced hands-on expertise with Microsoft Sentinel, Microsoft Defender XDR and Microsoft Entra ID Protection. Have a strong background in threat hunting, incident response and cyber security investigations. Can analyse and correlate data from multiple telemetry sources to uncover threats and reconstruct attack activity. Are confident leading major incidents and providing technical direction under pressure. Have experience improving detection logic, tuning security tools and enhancing SOC effectiveness. Can communicate complex technical information clearly to both technical and non-technical audiences. Enjoy mentoring others and sharing knowledge to develop team capability. Demonstrate a proactive, analytical and continuous improvement mindset. Must hold Microsoft SC-200 Desirable Certifications SC-300 or SC-400 Microsoft AZ-500 GIAC GCIA, GCFA or GCED CREST CRT or CCT Other advanced cloud or cyber security certifications What's in it for me? Competitive salary and benefits package. Flexible hybrid working model with remote working opportunities. Exposure to a broad range of cyber security technologies and customer environments. Opportunity to work on complex and high-impact security incidents. Ongoing learning, certification and professional development support. Clear career progression within a growing cyber security practice. A collaborative and supportive team environment where knowledge sharing is encouraged. The opportunity to influence SOC maturity, service innovation and security outcomes for our customers. Who you'll be doing it for: Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel We're an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
What you'll be doing: At Atech, we're committed to delivering exceptional cloud and managed IT services that help our customers succeed. As a Cloud Technician (Tier 1), you'll be the first point of contact for technical support, helping customers resolve issues, supporting Microsoft cloud technologies, and delivering an excellent service experience. Key Responsibilities: Act as the first point of contact for customer support requests via phone, email, and ticketing systems. Troubleshoot and resolve first-line issues across Microsoft 365, Azure, Entra ID, Exchange Online, Teams, endpoints, and related technologies. Log, manage, prioritise, and resolve support tickets within agreed SLAs, escalating where appropriate. Monitor support queues and alerts, ensuring tickets are categorised and assigned correctly. Support minor incident management, maintaining clear communication with customers throughout. Identify recurring issues and trends and elevate them for further investigation. Maintain accurate documentation, ticket updates, and knowledge base articles. Work closely with Technical Team Managers, Team Leaders, and other engineers to deliver outstanding customer service. Support key service delivery tools, including ConnectWise, ScreenConnect, Microsoft 365, Azure, Defender, IT Glue, monitoring platforms, and Cisco Meraki. Continuously develop your technical skills through training, certifications, and hands on experience. You'll play an important role in delivering proactive, customer-focused support while contributing to Atech's culture of collaboration, continuous improvement, and technical excellence. We want to hear from you if you: Have a genuine passion for technology and delivering excellent customer service. Are eager to build a career in cloud technologies and managed IT services. Have experience supporting Microsoft technologies such as Microsoft 365, Azure, Exchange Online, Teams, or Windows environments. Enjoy troubleshooting technical issues and finding solutions in a fast paced environment. Can communicate clearly and professionally with both technical and non-technical users. Are organised, proactive, and able to manage multiple priorities effectively. Thrive in a collaborative team environment and are willing to learn from others. Take ownership of your work and are committed to delivering a high standard of service. Have experience working with service desk ticketing systems (desirable). Hold, or are working towards, Microsoft certifications (desirable). This is an excellent opportunity for someone looking to develop their cloud and IT support career while working with a supportive team and a broad range of modern technologies. What's in it for me? Salary is DOE + Benefits: Supported training and development to help you be the best you can be (cue superhero music) Holiday Trading Scheme - buy or sell part of your annual leave allowance Flexible and Hybrid working (work from home, the office, wherever you have internet really) Day off on your birthday (to go and do birthday-type things) Additional leave for every year's service (free annual leave) Enhanced paternity, maternity and adoption leave Flexible Benefits scheme (there a whole list of stuff in here including private healthcare, gym memberships, retail discounts) Who you'll be doing it for: Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel We're an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
25/07/2026
Full time
What you'll be doing: At Atech, we're committed to delivering exceptional cloud and managed IT services that help our customers succeed. As a Cloud Technician (Tier 1), you'll be the first point of contact for technical support, helping customers resolve issues, supporting Microsoft cloud technologies, and delivering an excellent service experience. Key Responsibilities: Act as the first point of contact for customer support requests via phone, email, and ticketing systems. Troubleshoot and resolve first-line issues across Microsoft 365, Azure, Entra ID, Exchange Online, Teams, endpoints, and related technologies. Log, manage, prioritise, and resolve support tickets within agreed SLAs, escalating where appropriate. Monitor support queues and alerts, ensuring tickets are categorised and assigned correctly. Support minor incident management, maintaining clear communication with customers throughout. Identify recurring issues and trends and elevate them for further investigation. Maintain accurate documentation, ticket updates, and knowledge base articles. Work closely with Technical Team Managers, Team Leaders, and other engineers to deliver outstanding customer service. Support key service delivery tools, including ConnectWise, ScreenConnect, Microsoft 365, Azure, Defender, IT Glue, monitoring platforms, and Cisco Meraki. Continuously develop your technical skills through training, certifications, and hands on experience. You'll play an important role in delivering proactive, customer-focused support while contributing to Atech's culture of collaboration, continuous improvement, and technical excellence. We want to hear from you if you: Have a genuine passion for technology and delivering excellent customer service. Are eager to build a career in cloud technologies and managed IT services. Have experience supporting Microsoft technologies such as Microsoft 365, Azure, Exchange Online, Teams, or Windows environments. Enjoy troubleshooting technical issues and finding solutions in a fast paced environment. Can communicate clearly and professionally with both technical and non-technical users. Are organised, proactive, and able to manage multiple priorities effectively. Thrive in a collaborative team environment and are willing to learn from others. Take ownership of your work and are committed to delivering a high standard of service. Have experience working with service desk ticketing systems (desirable). Hold, or are working towards, Microsoft certifications (desirable). This is an excellent opportunity for someone looking to develop their cloud and IT support career while working with a supportive team and a broad range of modern technologies. What's in it for me? Salary is DOE + Benefits: Supported training and development to help you be the best you can be (cue superhero music) Holiday Trading Scheme - buy or sell part of your annual leave allowance Flexible and Hybrid working (work from home, the office, wherever you have internet really) Day off on your birthday (to go and do birthday-type things) Additional leave for every year's service (free annual leave) Enhanced paternity, maternity and adoption leave Flexible Benefits scheme (there a whole list of stuff in here including private healthcare, gym memberships, retail discounts) Who you'll be doing it for: Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel We're an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
iomart Group is seeking a Commvault Partner Manager responsible for driving growth across our cyber resilience and data protection portfolio. You'll lead the partnership with Commvault, ensuring alignment with our business strategy. Ideal candidates will have experience in partner management or similar roles and a strong understanding of technology solutions. The position offers a competitive salary based on experience along with benefits.
09/07/2026
Full time
iomart Group is seeking a Commvault Partner Manager responsible for driving growth across our cyber resilience and data protection portfolio. You'll lead the partnership with Commvault, ensuring alignment with our business strategy. Ideal candidates will have experience in partner management or similar roles and a strong understanding of technology solutions. The position offers a competitive salary based on experience along with benefits.
iomart Group in Marlow is seeking a Senior Cloud Engineer to design and support secure, scalable cloud infrastructure. You will maintain and troubleshoot cloud systems using Terraform and be responsible for incident management and platform optimisation. The ideal candidate will possess strong analytical skills and a passion for automation. Benefits include flexible working arrangements, additional leave for service, and supported training and development.
05/07/2026
Full time
iomart Group in Marlow is seeking a Senior Cloud Engineer to design and support secure, scalable cloud infrastructure. You will maintain and troubleshoot cloud systems using Terraform and be responsible for incident management and platform optimisation. The ideal candidate will possess strong analytical skills and a passion for automation. Benefits include flexible working arrangements, additional leave for service, and supported training and development.
What you'll be doing: As a Senior Cloud Engineer (Infrastructure), you'll play a key role in designing, delivering, and supporting secure, scalable cloud and hybrid infrastructure. You'll combine strong technical expertise with ownership and leadership to ensure our platforms remain resilient, efficient, and customer-focused. In this role, you will: Maintain and troubleshoot cloud infrastructure using Terraform, state management, and version control to deliver consistent, automated environments Own and lead major incidents end-to-end, using structured troubleshooting and root cause analysis to drive swift resolution while minimising customer impact Proactively monitor and optimise platforms, identifying and resolving potential issues before they become service-affecting Diagnose complex technical problems across networking, compute, storage, and application layers, using strong analytical and troubleshooting skills Drive automation and continuous improvement, enhancing platform reliability, scalability, and operational efficiency while reducing manual effort Collaborate closely with Professional Services and Engineering, Security, and Service teams to deliver resilient, secure, and compliant infrastructure solutions Communicate clearly and professionally with both technical and non-technical stakeholders, particularly during high-pressure or high-impact situations You'll also act as a senior technical presence within the team-supporting others, contributing to best practices, and helping shape the ongoing evolution of our cloud services. We want to hear from you if you: You're an experienced Infrastructure or Cloud Engineer who thrives on designing and supporting secure, scalable environments across cloud and on-prem platforms You have strong hands on experience with Infrastructure as Code (Terraform) and are passionate about building consistent, automated, and repeatable solutions You take full ownership of complex, high impact incidents, leading them end to end with clear communication, structured troubleshooting, and meaningful root cause analysis You stay calm under pressure, confidently coordinating across teams to minimise customer impact and drive fast resolution You proactively monitor and improve environments, spotting risks early and preventing issues before they become critical You bring deep technical expertise across networking, compute, storage, and application layers, with the curiosity to dig into complex problems You're passionate about automation and continuous improvement, always looking for ways to enhance reliability and reduce manual effort You enjoy working collaboratively with Service, Security, and Professional Services teams to deliver resilient, compliant solutions You're a natural mentor who enjoys supporting and developing others while contributing to a high performing engineering culture You're committed to continuous learning, with a drive to build Microsoft technical specialisms and certifications What's in it for me? Salary is DOE + Benefits: Supported training and development to help you be the best you can be (cue superhero music) Holiday Trading Scheme - buy or sell part of your annual leave allowance Flexible and Hybrid working (work from home, the office, wherever you have internet really) Day off on your birthday (to go and do birthday-type things) Additional leave for every year's service (free annual leave) Enhanced paternity, maternity and adoption leave Flexible Benefits scheme (there a whole list of stuff in here including private healthcare, gym memberships, retail discounts we could go on, but you'll want to know what you will be doing ) Who you'll be doing it for: Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel We're an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
05/07/2026
Full time
What you'll be doing: As a Senior Cloud Engineer (Infrastructure), you'll play a key role in designing, delivering, and supporting secure, scalable cloud and hybrid infrastructure. You'll combine strong technical expertise with ownership and leadership to ensure our platforms remain resilient, efficient, and customer-focused. In this role, you will: Maintain and troubleshoot cloud infrastructure using Terraform, state management, and version control to deliver consistent, automated environments Own and lead major incidents end-to-end, using structured troubleshooting and root cause analysis to drive swift resolution while minimising customer impact Proactively monitor and optimise platforms, identifying and resolving potential issues before they become service-affecting Diagnose complex technical problems across networking, compute, storage, and application layers, using strong analytical and troubleshooting skills Drive automation and continuous improvement, enhancing platform reliability, scalability, and operational efficiency while reducing manual effort Collaborate closely with Professional Services and Engineering, Security, and Service teams to deliver resilient, secure, and compliant infrastructure solutions Communicate clearly and professionally with both technical and non-technical stakeholders, particularly during high-pressure or high-impact situations You'll also act as a senior technical presence within the team-supporting others, contributing to best practices, and helping shape the ongoing evolution of our cloud services. We want to hear from you if you: You're an experienced Infrastructure or Cloud Engineer who thrives on designing and supporting secure, scalable environments across cloud and on-prem platforms You have strong hands on experience with Infrastructure as Code (Terraform) and are passionate about building consistent, automated, and repeatable solutions You take full ownership of complex, high impact incidents, leading them end to end with clear communication, structured troubleshooting, and meaningful root cause analysis You stay calm under pressure, confidently coordinating across teams to minimise customer impact and drive fast resolution You proactively monitor and improve environments, spotting risks early and preventing issues before they become critical You bring deep technical expertise across networking, compute, storage, and application layers, with the curiosity to dig into complex problems You're passionate about automation and continuous improvement, always looking for ways to enhance reliability and reduce manual effort You enjoy working collaboratively with Service, Security, and Professional Services teams to deliver resilient, compliant solutions You're a natural mentor who enjoys supporting and developing others while contributing to a high performing engineering culture You're committed to continuous learning, with a drive to build Microsoft technical specialisms and certifications What's in it for me? Salary is DOE + Benefits: Supported training and development to help you be the best you can be (cue superhero music) Holiday Trading Scheme - buy or sell part of your annual leave allowance Flexible and Hybrid working (work from home, the office, wherever you have internet really) Day off on your birthday (to go and do birthday-type things) Additional leave for every year's service (free annual leave) Enhanced paternity, maternity and adoption leave Flexible Benefits scheme (there a whole list of stuff in here including private healthcare, gym memberships, retail discounts we could go on, but you'll want to know what you will be doing ) Who you'll be doing it for: Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel We're an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.