The Hut Group
Manchester, Lancashire
Division Location UK, Manchester Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? The role We are seeking a commercially driven and data-focused Ecommerce Manager - Subscriptions to lead and scale the subscription business for a fast-growing global performance nutrition brand similar to Myprotein. This role will own the end-to-end subscription strategy, execution, and optimisation across web, mobile, and CRM touchpoints - with the goal of driving recurring revenue, improving customer lifetime value (LTV), and reducing churn. You will work cross-functionally with trading, marketing, CRM, product, tech, and customer service teams to deliver best-in-class subscription experiences. As an Ecommerce Manager (Subscriptions) You'll Own the subscription P&L and recurring revenue targets Develop and execute a roadmap to grow subscriber acquisition, retention, and LTV Identify new subscription models (bundles, tiered plans, loyalty integrations, member exclusives) Optimise pricing, discount structures, and incentives Trading & Commercial Performance Manage weekly and monthly subscription performance reporting Analyse churn, retention cohorts, AOV, and renewal rates Identify trading opportunities to increase conversion to subscription at PDP and basket stages Partner with category and merchandising teams to prioritise subscription-first SKUs Own subscription UX across PDP, basket, checkout, and account areas Develop A/B testing roadmap to improve subscription conversion and reduce cancellation Work with UX and CRO teams to optimise subscriber journeys Improve clarity of value proposition and subscription benefits messaging Partner with CRM to design lifecycle journeys (welcome, replenishment reminders, win-back) Develop churn-reduction strategies (pause options, swap products, flexible frequency) Implement segmentation strategies to personalise offers Technical & Platform Management Manage subscription platform performance and integrations Work with product and development teams on feature enhancements Ensure subscription functionality is scalable and optimised for global markets Data & Insights Build dashboards tracking subscriber growth, churn, retention, ARPU, and LTV Use cohort analysis to identify retention levers Conduct post-campaign analysis and recommend improvements What skills and experience do I need for this role? Experience owning or managing a subscription or recurring revenue P&L Proven ability to grow subscriber acquisition, retention, and lifetime value (LTV) Strong commercial and trading analysis skills, including reporting on churn, retention, AOV, and renewal rates Experience identifying conversion opportunities across the eCommerce funnel (PDP, basket, checkout) Knowledge of onsite optimisation and CRO, including running A/B testing programmes Experience improving customer journeys and subscription UX Collaboration with CRM teams to deliver lifecycle marketing (welcome, reminders, win-back campaigns) Experience designing churn reduction and retention strategies Ability to work with product, engineering, and platform teams to manage subscription technology Experience analysing subscriber data, cohorts, and performance dashboards Strong data-driven decision making and post-campaign analysis What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 24/7 Employee Assistance Programme (EAP), which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Division Location UK, Manchester Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? The role We are seeking a commercially driven and data-focused Ecommerce Manager - Subscriptions to lead and scale the subscription business for a fast-growing global performance nutrition brand similar to Myprotein. This role will own the end-to-end subscription strategy, execution, and optimisation across web, mobile, and CRM touchpoints - with the goal of driving recurring revenue, improving customer lifetime value (LTV), and reducing churn. You will work cross-functionally with trading, marketing, CRM, product, tech, and customer service teams to deliver best-in-class subscription experiences. As an Ecommerce Manager (Subscriptions) You'll Own the subscription P&L and recurring revenue targets Develop and execute a roadmap to grow subscriber acquisition, retention, and LTV Identify new subscription models (bundles, tiered plans, loyalty integrations, member exclusives) Optimise pricing, discount structures, and incentives Trading & Commercial Performance Manage weekly and monthly subscription performance reporting Analyse churn, retention cohorts, AOV, and renewal rates Identify trading opportunities to increase conversion to subscription at PDP and basket stages Partner with category and merchandising teams to prioritise subscription-first SKUs Own subscription UX across PDP, basket, checkout, and account areas Develop A/B testing roadmap to improve subscription conversion and reduce cancellation Work with UX and CRO teams to optimise subscriber journeys Improve clarity of value proposition and subscription benefits messaging Partner with CRM to design lifecycle journeys (welcome, replenishment reminders, win-back) Develop churn-reduction strategies (pause options, swap products, flexible frequency) Implement segmentation strategies to personalise offers Technical & Platform Management Manage subscription platform performance and integrations Work with product and development teams on feature enhancements Ensure subscription functionality is scalable and optimised for global markets Data & Insights Build dashboards tracking subscriber growth, churn, retention, ARPU, and LTV Use cohort analysis to identify retention levers Conduct post-campaign analysis and recommend improvements What skills and experience do I need for this role? Experience owning or managing a subscription or recurring revenue P&L Proven ability to grow subscriber acquisition, retention, and lifetime value (LTV) Strong commercial and trading analysis skills, including reporting on churn, retention, AOV, and renewal rates Experience identifying conversion opportunities across the eCommerce funnel (PDP, basket, checkout) Knowledge of onsite optimisation and CRO, including running A/B testing programmes Experience improving customer journeys and subscription UX Collaboration with CRM teams to deliver lifecycle marketing (welcome, reminders, win-back campaigns) Experience designing churn reduction and retention strategies Ability to work with product, engineering, and platform teams to manage subscription technology Experience analysing subscriber data, cohorts, and performance dashboards Strong data-driven decision making and post-campaign analysis What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 24/7 Employee Assistance Programme (EAP), which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
The Hut Group
Manchester, Lancashire
12 Month Design (Clothing) Internship - THG Nutrition Division Location UK, Manchester Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Shape Your Future with THG Are you ready to take your first step into one of the world's most innovative beauty and digital retail businesses? Our 12-month Internship Programme at THG offers a unique opportunity to gain hands on experience, develop industry leading skills, and immerse yourself in a fast paced, global environment. This is more than just an internship, it's your gateway to understanding how a market leading brand operates, scales, and inspires millions of customers worldwide. Why THG Nutrition? At THG Nutrition (MyProtein), innovation fuels everything we do. From product development to digital performance and global brand building, we're reshaping the future of health and wellness, and we want you to be part of it. Bring your ambition, drive, and energy and we'll provide the platform to help you thrive. What You'll Experience During your time with us, you'll: Gain real world exposure to a dynamic, high growth business Work alongside experienced professionals on meaningful projects Build a strong foundation of commercial awareness and industry knowledge Develop key skills in collaboration, problem solving, and innovation Be empowered to contribute ideas and make a tangible impact You won't just observe, you'll be part of the journey. The Roles - Design - Clothing Design Intern (Activewear) As a Design Intern, you will gain hands on experience supporting the design team in developing activewear collections. You will assist with researching fashion and fitness trends, creating design concepts, and helping prepare mood boards and technical sketches. You will also support the team in reviewing fabrics, colour palettes, and garment details to ensure designs align with the brand's aesthetic and performance requirements. In this role, you will contribute to the creative development process while gaining insight into the product lifecycle within a fast paced fashion and e commerce environment. What We're Looking For We're seeking ambitious, curious, and driven individuals who are eager to learn and ready to challenge themselves. Ideal candidates will: Demonstrate a passion for nutrition, fitness, e commerce, or digital industries Be proactive, adaptable, and solutions focused Thrive in a fast paced, entrepreneurial environment Have strong communication and interpersonal skills Show a genuine desire to learn, grow, and make an impact What You'll Gain At THG, we invest in our talent. Throughout your internship, you can expect: Structured learning and development opportunities Regular feedback and mentorship from industry experts Exposure to senior stakeholders and cross functional teams A collaborative and supportive working environment Networking opportunities both internally and externally Your Future Starts Here We're passionate about nurturing future talent. High performing interns may be considered for: Graduate or permanent role opportunities Exposure to leadership and executive career tracks This is your chance to build a strong foundation for a long term career with a global leader. Apply now and start building your future with THG Nutrition. Access bespoke development programmes that have been designed and developed by our in house L&D team. Develop your expertise through our upskilling programme that is delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24/7 Employee Assistance Programme (EAP), which is provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. Please email if you require any additional support or need to make any adjustments to our recruitment process. You don't need to disclose your disability or condition; you just need to let us know what support you need or changes you need to make. If you're not sure, we can work with you to explore the available options. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
12 Month Design (Clothing) Internship - THG Nutrition Division Location UK, Manchester Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Shape Your Future with THG Are you ready to take your first step into one of the world's most innovative beauty and digital retail businesses? Our 12-month Internship Programme at THG offers a unique opportunity to gain hands on experience, develop industry leading skills, and immerse yourself in a fast paced, global environment. This is more than just an internship, it's your gateway to understanding how a market leading brand operates, scales, and inspires millions of customers worldwide. Why THG Nutrition? At THG Nutrition (MyProtein), innovation fuels everything we do. From product development to digital performance and global brand building, we're reshaping the future of health and wellness, and we want you to be part of it. Bring your ambition, drive, and energy and we'll provide the platform to help you thrive. What You'll Experience During your time with us, you'll: Gain real world exposure to a dynamic, high growth business Work alongside experienced professionals on meaningful projects Build a strong foundation of commercial awareness and industry knowledge Develop key skills in collaboration, problem solving, and innovation Be empowered to contribute ideas and make a tangible impact You won't just observe, you'll be part of the journey. The Roles - Design - Clothing Design Intern (Activewear) As a Design Intern, you will gain hands on experience supporting the design team in developing activewear collections. You will assist with researching fashion and fitness trends, creating design concepts, and helping prepare mood boards and technical sketches. You will also support the team in reviewing fabrics, colour palettes, and garment details to ensure designs align with the brand's aesthetic and performance requirements. In this role, you will contribute to the creative development process while gaining insight into the product lifecycle within a fast paced fashion and e commerce environment. What We're Looking For We're seeking ambitious, curious, and driven individuals who are eager to learn and ready to challenge themselves. Ideal candidates will: Demonstrate a passion for nutrition, fitness, e commerce, or digital industries Be proactive, adaptable, and solutions focused Thrive in a fast paced, entrepreneurial environment Have strong communication and interpersonal skills Show a genuine desire to learn, grow, and make an impact What You'll Gain At THG, we invest in our talent. Throughout your internship, you can expect: Structured learning and development opportunities Regular feedback and mentorship from industry experts Exposure to senior stakeholders and cross functional teams A collaborative and supportive working environment Networking opportunities both internally and externally Your Future Starts Here We're passionate about nurturing future talent. High performing interns may be considered for: Graduate or permanent role opportunities Exposure to leadership and executive career tracks This is your chance to build a strong foundation for a long term career with a global leader. Apply now and start building your future with THG Nutrition. Access bespoke development programmes that have been designed and developed by our in house L&D team. Develop your expertise through our upskilling programme that is delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us. Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our 24/7 Employee Assistance Programme (EAP), which is provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. Please email if you require any additional support or need to make any adjustments to our recruitment process. You don't need to disclose your disability or condition; you just need to let us know what support you need or changes you need to make. If you're not sure, we can work with you to explore the available options. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
